Service manager jobs in Rowlett, TX - 5,350 jobs

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Forward Staging Service Delivery Manager oversees forward staging operations for server racks and associated components to enable real-time delivery to data center locations. The role ensures operational readiness, precise inventory control, on-time dispatch, compliance with customer requirements and AIT standards, serving as the subject matter expert (SME) for Forward Staging Locations. Responsibilities Forward Staging Operations: • Own readiness of server racks, cabling, power/network components, and ancillary materials at forward staging sites. • Coordinate real-time dispatch to data center locations in alignment with project time lines and service level agreements (SLAs). • Ensure proper handling, storage, and security controls for high-value technology assets, including chain-of-custody documentation. • Owns data accuracy within the WMS (Extensiv) of the on-hand inventory Logistics & Scheduling: • Build and maintain delivery schedules with contingency buffers for site constraints, access windows, and appointment lead-times. • Optimize route plans using carrier performance, capacity, and risk data to achieve on-time delivery and cost targets. • Track shipments from staging through site arrival; drive proactive exception management and escalation. Inventory Control: • Implement and manage inventory governance across forward staging locations, including: ◦ Receiving & Storage: Validate Customer Reference details, serials, and condition; stage by project and rack order. ◦ Cycle Counting: Establish daily/weekly cycle counts and reconciliation processes; investigate variances and root causes. ◦ Lot / Serial & Configuration Accuracy: Maintain exact rack bill-of-materials (BOM) alignment; control revisions and substitutions. ◦ Status Visibility: Maintain system-of-record updates (e.g., available, staged, quality control (QC) hold, dispatched, installed) with timestamped audit trails. ◦ Environmental & Security Controls: Enforce ESD, humidity / temperature parameters, physical access logs, and CCTV where applicable. ◦ Returns & RMA: Manage return flows, quarantine zones, and vendor RMA coordination. ◦ Drive inventory key performance indicators (KPIs) for accuracy, shrink, dwell time, etc. and publish weekly dashboards to stakeholders. Operational Excellence: • Author and maintain standard operating procedures (SOPs) for staging, inventory control, dispatch, and site hand off; embed continuous improvement and corrective action plans. • Conduct site surveys, readiness checks, and post-mortems; standardize lessons learned across locations. • Align labor, equipment, and storage capacity for potential forecasted project waves. • Serve as the primary operations contact for staging / delivery projects; provide proactive milestone updates and risk mitigation plans. • Ensure installation windows are met by coordinating with customer site teams and data center access protocols. Compliance & Risk Management: • Validate liability/insurance coverage applicable to staged and in-transit assets. • Enforce security standards, access controls, and documentation requirements; maintain audit-ready records. • Execute risk assessments (asset, route, facility) and implement mitigation measures. Vendor Management: • Responsible for vendor relationships with 3rd party warehouse providers • Proactively sources new vendor partners in key markets not yet serviced in the FSL program • Drives the connected vendor strategy to align KPI's and client visibility with all AIT facilities & systems Performs other duties as assigned Complies with all policies and standards Qualifications Education• Bachelor's Degree in logistics, supply chain management, or equivalent (required) Experience• 6+ years in service delivery, logistics, supply chain, and data center operations (required) Knowledge, Skills, and Abilities • Demonstrated manager level expertise in inventory control (cycle counting, serial / lot control, reconciliation) and forward staging. High • Strong planning, scheduling, and carrier coordination skills. High • Excellent stakeholder communication and problem-solving abilities. High •

Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.

Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Identify and implement process improvements to enhance efficiency and reduce response time. Utilize CRM systems and other tools to track customer interactions and service metrics. Ensure compliance with company policies, industry regulations, and trade-specific requirements. Customer Relations & Satisfaction: Act as the main point of contact for escalated customer issues and work to resolve them effectively. Develop customer retention strategies and gather feedback for continuous service improvement. Analyze customer trends and provide insights to management for business growth opportunities. Reporting & Performance Management: Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels. Generate reports and provide recommendations to improve service standards. Conduct periodic performance evaluations of the customer service team. Qualifications Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education. Minimum of 5 years of customer service experience, with at least 2 years in a managerial role. Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus. Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities. Proficiency in CRM software, Microsoft Office Suite, and customer service platforms. Ability to manage multiple priorities in a fast-paced environment.

Full-Time Director of Inventory and Service - Eiseman Jewels Job Title: Schedule: Full-Time 5 days a week with alternating Saturday's Salary: Competitive, commensurate with experience Reports To: President & CEO Location: In-store Employment Type: Full-Time Position Overview The Director of Inventory and Service is a key full-time leadership role responsible for overseeing and optimizing all back-of-house operations, including Inventory Management, Jewelry and Timepiece Repair, and Shipping & Receiving. This position ensures operational efficiency, accuracy, and compliance while collaborating closely with executive leadership and cross-functional teams. The Director of Inventory and Service will also actively contribute to daily inventory operations and lead biannual inventory audits. Key Responsibilities: Leadership & Oversight Direct and manage the Inventory Management, Repair, and Shipping & Receiving departments. Establish and enforce operational policies, procedures, and best practices to ensure accuracy and efficiency. Provide leadership, training, and development for back-of-house staff. Inventory Management Oversee all inventory processes, including receiving, storage, and reconciliation. Actively participate in daily inventory tasks alongside the Inventory team. Work with vendor partners closely and strategically to maximize relationships and operate on behalf of our organization. Seek to maximize efficiencies and utilize company-approved technology tools and assets to create exceptional productivity for the departments and organization. Analyze the methods and procedures to limit company exposure and expenses where possible. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Inspect product QC incoming and outgoing inventory. Plan and execute biannual inventory audits, ensuring accuracy and compliance with company standards. Repair Department Management Oversee repair workflows, ensuring timely and high-quality service. Coordinate with internal teams to prioritize repairs based on business needs. Ensure maximum profitability in this department to make it a profit center for the business. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Shipping & Receiving Ensure accurate and efficient shipping and receiving processes. Maintain compliance with all shipping regulations and company standards. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Cross train to make this part of the business manageable when department members are out on vacation. Work to minimize shipping costs and maximize ROI. Operational Excellence Identify opportunities for process improvement and implement solutions to enhance efficiency and reduce costs. Monitor KPIs and prepare regular performance reports for leadership. Participate in preparation for personnel reviews and progress reports. Cross-Department Collaboration Work closely with the Accounting and Inventory Specialist, CFO, CMO, Managing Director, Director Estate, Director of Fine Timepieces, President, and CEO to align operational goals with overall business objectives. Provide timely reporting and insights to leadership regarding inventory levels, repair status, and shipping performance. Qualifications Bachelor's degree in business administration, Operations Management, or related field (preferred). Minimum 7+ years of experience in industry operations management, inventory control, or logistics. Strong leadership and team management skills. Excellent organizational and problem-solving abilities. Proficiency in inventory management systems and Microsoft Office Suite. Ability to collaborate effectively with executive leadership and multiple departments. Core Competencies Leadership: Ability to inspire and guide teams toward operational excellence. Attention to Detail: Ensures accuracy in inventory and reporting. Communication: Strong interpersonal skills for cross-functional collaboration. Analytical Thinking: Uses data-driven insights to improve processes. Company Profile: Highly regarded as the Southwest's premier jeweler with gracious and expert service, Eiseman is a purveyor to a coveted designer collection featuring renowned designers Pomellato, Temple St. Clair, JB Star, Roberto Coin, Messika, and exclusively available at Eiseman in Dallas FOPE and Single Stone, as well as a growing Estate Jewelry Collection. Eiseman offers an extensive selection of bridal diamond jewelry, including designs from Precision Set, Single Stone Bridal, and Danhov, as well as an extensive collection of GIA-certified diamonds of impressive quality and size. Eiseman Jewels also boasts an impressive watch collection with manufacturers' Rolex, Cartier, Jaeger-LeCoultre, Ulysse Nardin, Louis Moinet, L'Epee 1839 clock creations, Parmigiani Fleurier, and TUDOR in addition to Eiseman Exceptional certified pre-owned timepieces. As the original family-owned tenant of NorthPark Center, Eiseman Jewels anchors the most important retail location in the Center and in the southwest. Located adjacent to Neiman Marcus, customers can contact Eiseman Jewels at ************** during store hours of Monday through Saturday, 10:00 a.m. until 5:00 p.m., closed Sunday, or by appointment in your home, office, or jet. Eiseman Jewels was awarded the remodel luxury jewelry store selected in 2014 as one of Town & Country magazine's “Best Independent Jewelers,” selected as the finest independent jewelry store in 2010 by National Jeweler magazine. Eiseman Jewels was chosen by editors of D Magazine as “Best Jewelry Store” and "Best Place to Buy a Rolex" in Dallas.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!

Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

📍 Dallas, Texas (Frisco) Flexible Working 💼 Full-Time 💰 $100-140k per annum About the Company Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore. If you thrive in a high‑growth technology or professional services environment - and you're ready to step into a role with genuine impact and visibility - this could be the ideal next move. Role Overview We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement. You will manage both U.S.-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation. Key Responsibilities 1. Financial & Administrative Coordination Approve expenses and monitor budgets Maintain financial governance across teams and projects 2. Sales Operations & Reporting Oversee CRM processes (Salesforce strongly preferred) Manage accurate pipeline, forecasting, and performance dashboards 3. Outreach & Relationship Support Coordinate outbound operations and engagement workflows Support client communications and follow‑up activities 4. Global Back‑Office Operations Lead and support both U.S. and offshore operational staff Streamline and optimise processes to increase efficiency 5. Client‑Facing Support & Delivery Join client calls and support contract administration Build and maintain strong client and partner relationships Skills & Experience Needed 4-5+ years in operations within technology, business services, or professional services Strong financial and budget management skills Experience working with or supporting large‑scale SaaS or software‑driven organisations Excellent organisational, prioritisation, and multitasking abilities Strong written and verbal communication skills Confidence managing distributed teams across multiple time zones Proactive, solutions‑focused mindset with the ability to build scalable frameworks

ABM Industries is seeking a dynamic and experienced Aviation Operations Manager Cabin Services oversees all aspects of cabin service operations to ensure passenger safety, comfort, and satisfaction. This role includes managing cabin crew, coordinat Operations Manager, Operations, Aviation, Manager, Service, Manufacturing, Property Management

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

SERVPRO Team Shaw - Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow. Key Responsibilities: As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also: Oversee the pack-out, inventory, and transportation of customer contents from affected properties Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area Coordinate timely delivery and return of contents to customers once the property has been restored Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours may be required during peak demand or emergency responses Qualifications Required: High school diploma or equivalent 2+ years of experience in restoration, moving services, inventory management, or related fields Excellent communication and organizational skills Valid driver's license with a clean driving record Proficiency with inventory software and Microsoft Office Suite Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments Preferred: Experience in the restoration industry, specifically contents handling or pack-out operations Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician) Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat) Experience leading teams or supervising staff in a warehouse or field environment Strong customer service skills and the ability to handle sensitive or emotionally charged situations Benefits Medical, Dental, Vision Paid Time Off Sick Paid Time Off Matching 401K Competitive compensation Personal Development Opportunities All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

A growing pharmacy organization is seeking experienced, patient-focused Pharmacy Managers to lead daily operations at multiple locations. This role is ideal for licensed pharmacists who thrive in leadership roles and are passionate about delivering high-quality care while ensuring regulatory and operational excellence. Responsibilities: Oversee day-to-day pharmacy operations including inventory management, staff supervision, workflow optimization, and customer service Lead, coach, and develop pharmacy staff to uphold clinical standards and service excellence Ensure strict adherence to all federal, state, and local regulatory requirements Collaborate with internal teams and healthcare partners to support patient outcomes and drive operational improvements Monitor pharmacy metrics, implement best practices, and ensure compliance with organizational procedures Qualifications: Active pharmacist license in Texas Minimum of 3 years of pharmacy experience, with at least 1 year in a leadership or management capacity Demonstrated ability to manage teams, maintain compliance, and deliver excellent patient care Strong organizational, communication, and problem-solving skills Experience with pharmacy technology systems and workflow optimization preferred

About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale. Responsibilities Channel Ownership & Execution Own all aspect of performance across key performance channels including: Google Ads (Search, Shopping, PMAX, Display) SEO (Technical, On-Page, and Content Strategy) Product Feeds & Merchant Center Potential to expand with new such as Amazon DSP, Bing, etc. Develop and implement strategies to support brand and business initiatives through above key performance platforms Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings Lead keyword research, technical SEO audits, and on-page optimization initiatives Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements Monitor performance and identify growth opportunities through emerging search trends Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers) Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms Feed Management & Optimization Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels Strategy, Innovation & Expansion Identify new growth opportunities including emerging platforms, formats, and targeting strategies Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality. Act as a key stakeholder in defining and refining attribution and measurement frameworks Qualifications 3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments Proven track record of owning and scaling campaigns across multiple performance channels Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console) Experience managing product feeds and familiarity with feed tools and merchant platforms Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions Excellent organizational and project management skills, with ability to work cross-functionally Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar What We Offer Health, dental, and vision benefits Paid parental leave 401(k) with employer match A culture of meritocracy that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

About the Company: Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials. Role Description Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application. Your role: The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application. Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud. Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review. Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards. Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application. Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application. Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time. Work cohesively with other members of the Highway Team in an effort to serve our customers well. Qualifications Prior experience working in an Application Operations team for a software company preferred. Technical aptitude and analytical problem solving skills. Experience with SQL and/or Microsoft Excel is preferred. Excellent communication skills and thrives in a fast paced and urgent environment. Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure. Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application. Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred. Transportation and logistics background is a plus.

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry. **Ideal Candidate must be based in Dallas, Texas** We are looking for a proven leader to assist in expanding our operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further. Position Summary: Reporting to the VP of Operations, the Director of Operations (General Manger Multi-buildings) will be responsible for operational oversight and growth. Develop, lead and manage organization-wide automation deployments, continuous improvement (CI) strategies across multi-site locations/teams. Establish KPIs and other performance goals and objectives. Lead related change management along with Partner relationships. This role will oversee multiple buildings in Dallas, TX and could grow into a regional role overtime, to require 60% - 75% of the time. We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm. Responsibilities: • Develop, maintain and monitor annual operating budget for each business unit. • Supervise the review and adherence to each business unit's budget, P&L and aging reports. • Develop and oversee business forecasting projects. • Work with other senior leaders on product development, pricing and other strategic operational issues. Requirements: Education and/or Experience: Bachelor's degree in supply chain management, Engineering, Computer Science, or a related field. Master's degree preferred 6+ years of progressive experience in related Supply Chain and Logistics positions in a multi-site environment with a focus on automation Proven track record of successfully leading and implementing automation projects in a complex supply chain environment 4+ years of experience in Operations & Automation in Warehousing and/or Logistics functions 3+ years of experience in SAP, WCS, WES or related experience in automation tools Multi-site management experience (locations not areas inside one warehouse.) A MUST Warehouse Distribution experience within an automated facility Solid command of all operational disciplines. Experience managing P&L in excess of $20M plus Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers. Highly developed and disciplined in work ethic, accountability and follow-through. Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff. Ability to manage, lead and develop all operational staff. A team player, able to effectively interact with all aspects of the business (internal as well as external customers). Solid financial and analytical skills including sound business judgment. Proactive and decisive leader for the business with excellent communication skills. Tactical leader with a strategic mindset A Builder, not a Maintainer Bilingual is a plus Passionate Advocate for Customer Service and Continuous Improvement Benefits: We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days. Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Must meet hiring eligibility requirements.

This Residential Hotel Manager is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction, and support to hotel employees; maintain a high-quality product. This Hotel General Manager will have an incredible 2 Bedroom and 2 Bathroom apartment with all utilities paid. Education & Experience · Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and/or rates. · Support sales efforts as directed by the Management and the corporate sales organization. · Train front desk staff to successfully perform selling techniques and procedures for current promotions. Financial Results: · Provide input to the annual budget by forecasting changes in operating expenses and labor cost. · Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. · Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. · Execute company policies and procedures for purchasing. Guest Satisfaction: manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. · Employee Satisfaction: Train and develop employees in accordance with Human Resources programs and guidelines. · Train staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. · Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. · Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. · Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees. Conduct wage surveys to provide input to the annual budget and to ensure that the hotel is offering competitive wages. · Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. · Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover. Product Quality: · Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. · Manage the preventative maintenance and quick-fix programs in accordance with company standards. · Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies. MINIMUM EDUCATION: · Bachelor's Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable. 5 years as Hotel General Manager or other hotel management role. Physical Requirements · Must be able to sit or stand for long periods at a time. · May be required to do light lifting or carrying. · Capable of working in a fast-paced environment and in stressful situations. · Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. · May be required to walk and/or stand for long periods of time. · Must be flexible in work hours/days. · Must possess a valid driver's license. General Requirements · Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access. · Must have full knowledge of Hotel Management and Operations. · Must have effective oral and written communication skills. · Must have good analytical skills and decision-making ability.

Line and Shine Services Company: Line and Shine Services - Parking Lot Striping, Power Washing & Property Maintenance About Us At Line and Shine Services, we don't just stripe parking lots and pressure wash properties - we help multifamily and commercial properties shine . With a reputation for precision, reliability, and customer-first service, we're growing fast and looking for a General Manager who embodies the same entrepreneurial spirit that built this company from the ground up. Who We're Looking For We're not looking for someone who does the bare minimum. We're looking for someone with hustle. The kind of leader who: Sees the details that others miss, and knows that small things make the big difference. Leads from the front, setting the standard in effort, attitude, and accountability. Is teachable and humble, always looking to grow - but still confident enough to take charge. Treats the business like their own, because to us, we need a leader who acts like it is their baby. Goes the extra mile every time - not because someone told them to, but because that's who they are. We can teach you the technical side of the job. What we can't teach is hustle, drive, and pride in your work . That's innate. If you've got it, we want you. What You'll Do Oversee day-to-day operations of our crews and services (striping, pressure washing, property maintenance). Lead and inspire a team of technicians - balancing accountability with respect. Manage scheduling, quality control, equipment maintenance and customer communication. Bid and Build relationships with customers. Grow the business, our offerings and customer base. Spot inefficiencies and fix them before they become problems. Work alongside ownership to grow the business, expand service lines, and increase profitability. Represent Line and Shine Services with professionalism, energy, and passion. What We Require Strong leadership skills with a “servant leader” mindset. You will be out of the office working on job sites as much as in the office. Entrepreneurial drive - you treat the business like it's yours. Excellent communication and organizational skills. Ability to problem-solve under pressure. Valid driver's license; willingness to be in the field when needed. Experience in property services, construction, or related fields is a plus - but not required. We care more about your hustle and leadership potential than your résumé. Why Join Us Opportunity to take ownership of a growing company's operations. A culture that rewards initiative, hard work, and innovation. Competitive pay + performance-based growth opportunities. Work directly with founders who understand the grind - and value hustle. Pay: Salary Plus bonuses comp plan. Base starts at $45,000 a year depending on experience. How to Apply If you're tired of clock-watchers, politics, and mediocrity - and you're ready to prove you've got the heart, hustle, and leadership to take Line and Shine Services to the next level - we want to hear from you. We don't hire employees. We hire hustlers with grit. If that's you, apply today.

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list. DESCRIPTION The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to; a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates. The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative. OBJECTIVE Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly Help plan and execute staffing, training, and supervision for all department team members Possess a working knowledge of all department and company policies and procedures Assist in identifying and developing promotional opportunities for the restaurant Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered Conduct interviews and make recommendations of candidates for new hires Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner Conduct and participate in meetings with management and staff Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation Evaluate information to render an opinion or take action based on that information that will impact the department or function Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction Provide administrative, operational, and logistical support as needed Responsible for confidential and time sensitive material Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use Additional duties as necessary and assigned by the Direct Report or their designated representative SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business: Work towards property goals and objectives in conjunction with offsite corporate team. Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff. Exhibits leader qualities and functions as determined by corporate team, to all employees. Additional duties as necessary and assigned. QUALIFICATION STANDARDS A minimum of 5 years of previous food and beverage management and 3 years General Manager experience Have strong leadership abilities, sound judgment, and knowledge of operations Experience working in food-centric concept, high volume but intimate atmosphere Exceptional organizational, verbal and written communication skills Excellent customer service skills and experience working with VIP and regular clientele Ability to multi-task and perform calmly in a fast-paced environment Exceptional organizational, verbal and written communication skills Strong attention to detail Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience Excellent interpersonal skills to communicate with all levels of management and employees Ability to read, write & speak fluent English Strong computer skills are necessary to handle generating reports Flexible schedule Professional appearance and demeanor Must be able to work nights, weekends and holidays as needed Must maintain the mental and physical stamina to work extended shifts and days COMPENSATION AND BENEFITS Competitive Compensation Annual Bonus based on transparent, performance dependent standards Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire Comprehensive dental and vision insurance Paid Time Off Promotional Opportunities Free Shift Meal Benefits: Dental insurance Health insurance Paid time off Vision insurance Shift: 10-hour minimum shift Weekly day range: Every weekend Weekends as needed Experience: Restaurant management: 5 years (Required) General Manager - Steakhouse: 3 years (Required) Food service: 3 years (Preferred) Ability to Relocate: Dallas, TX 75207: Relocate before starting work (Required)