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  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Service manager job in Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly Auto-Apply 1d ago
  • Service Desk Manager

    Talentlinc

    Service manager job in Oldsmar, FL

    This is a permanent opening and is 100% onsite. The Service Desk Manager is responsible for leading, developing, and continuously improving the Service Desk function to deliver exceptional technology support and a positive user experience across the company. This role combines operational leadership, process ownership, and strategic alignment to ensure service delivery meets business needs, compliance requirements, and modern IT service management standards. The Service Desk Manager establishes and refines the processes, tools, workflows, and methodologies used by Service Desk team members, while fostering a culture of accountability, professionalism, and continuous improvement. Developing the skills and capabilities of Service Desk personnel is a core responsibility of this role. This position plays a critical role in ensuring technology services are reliable, secure, scalable, cost-effective, and aligned with best practices such as ITIL 4 and HDI standards. KEY RESPONSIBILITIES: Provide day-to-day leadership, guidance, coaching, and performance management to Service Desk team members. Drive a customer-centric culture focused on professionalism, responsiveness, and accountability. Ensure appropriate workload distribution, staffing coverage, and on-call scheduling to meet business needs. Lead the Service Desk hiring process, with the final approval from the Director of Technology Operations. Own and continuously improve core ITSM processes including Incident Management, Request Fulfillment, Knowledge Management, Major Incident Management, and Problem Management. Ensure all Service Desk operations align with ITIL 4 best practices and continuous improvement initiatives. Develop and enforce standardized escalation, communication, and incident response protocols. Leads and communicates major system outages to management, customers, IT providers, and partners, acting as the Incident Commander to direct response efforts and ensure timely resolution Define, track, and report key performance indicators (KPIs), including but not limited to SLA compliance and Team Member Satisfaction. Use data to drive service improvements and operational efficiency. Works with IT team to onboard applications and systems into the organization team to provide daily maintenance and support. Oversees and manages the Service Desk incidents for proper assignment, escalation and customer communication. Works with IT team to identify and eliminate persistent and recurring issues. Works within established IT processes to procure hardware and tools, support events (boat shows) and support Store requests. Partner with Cybersecurity and Compliance teams to ensure secure handling of access requests, credentials, and security-related incidents. Ensure Service Desk processes align with SOX, ITGC, and ITAC controls, supporting audit readiness and evidence collection requirements. Maintain and expand the Service Desk knowledge base to enable self-service and reduce repeat incidents. Lead initiatives to implement automation and workflow optimization to improve efficiency and user experience. Support procurement processes related to hardware, software, and service desk tools. Manage technology requests for store locations and remote environments, including repair, add, move, and change requests. Maintain technical expertise and stay current on emerging technologies, service management practices, and security trends to continuously improve service delivery and team capability. Manage vendor and third-party service providers, maintaining strong relationships and ensuring adherence to SLAs and service quality standards. Maintains exceptional communications with the organization's leadership, customers and team members. Maintains appropriate documentation, processes and procedures for efficient Service Desk function. Works within overall IT department objectives. Availability for occasional work outside normal business hours. Occasional travel may be required. Occasional heavy lifting maybe required. Performs other duties as assigned. KEY SKILLS: Bachelor's degree preferred but not required; equivalent experience will be considered. Minimum of 5 years of experience as a Service Desk Manager or senior Service Desk Lead with direct responsibility for service delivery and team leadership. Strong customer communication, engagement, and leadership capabilities. Demonstrated ability to lead, motivate, and develop teams, with prior supervisory experience and proven decision-making skills. Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders. Strong analytical and problem-solving abilities with a results-oriented mindset. Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Ability to effectively prioritize tasks and distinguish between urgent and important issues. Strong hardware and software troubleshooting expertise in an enterprise environment. Proficiency in Microsoft technologies and modern workplace solutions. Working knowledge of information technology security practices and solutions, with the ability to apply them within service operations.
    $75k-118k yearly est. 1d ago
  • Store Manager, Tampa

    Zimmermann

    Service manager job in Tampa, FL

    This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team. The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership / management role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
    $35k-55k yearly est. 23h ago
  • Retail Associate Manager

    T-Mobile 4.5company rating

    Service manager job in Venice, FL

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities: Customer: • Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. • Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. • Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations. • Effectively manage customer wait time. Keep current on products, services and promotions. Owner: • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. Education and Work Experience: High School Diploma/GED (Required) - 1 year customer service and/or sales experience, retail environment preferred Knowledge, Skills and Abilities: Communication (Required) Leadership (Required) Store Operations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,600 - $96,000, inclusive of target incentives Base Pay Range: $43,200 - $72,000The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $57.6k-96k yearly 1d ago
  • Part Time Associate Manager

    TUMI 4.5company rating

    Service manager job in Tampa, FL

    Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.
    $18k-23k yearly est. 3d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Tampa, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Customer Service Manager, Airport Customer Experience

    American Airlines 4.5company rating

    Service manager job in Tampa, FL

    **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. **What you'll do** + Drives operational excellence + Creates an environment that cares for our frontline team members and celebrates the team successes + Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies + Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Promotes an environment of mutual respect and trust between frontline team members + Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity + Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance + Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 yearsexperience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. + Strong decision making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement. + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Applicable valid driver's license as required by local authorities, if applicable **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
    $36k-53k yearly est. 5d ago
  • Regional Service Manager I

    Mersino Dewatering LLC 4.1company rating

    Service manager job in Lakeland, FL

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Job Summary: The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams. Typical Duties and Responsibilities: * Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations * Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S * Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements * Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment * Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues * Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc. * Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures * Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up * Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly * Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems * Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch * Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels * Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions * Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills * Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis * Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy * Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location * Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel * Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: * 5 years of project management and supervisory experience in a service/repair setting * Bachelor's Degree in Diesel and Truck Service Management or related field preferred * Appropriate equipment repair certifications * Planning and organizational skills in handling multiple projects * Ability to read schematics, blueprints and/or technical manuals * Skills in workflow analysis and management Specific Expectations: * Ability to travel 50-75% * A professional demeanor * Ability to work effectively with others * Ability to multi-task in a changing environment * Ability to work a flexible schedule to meet job requirements * Excellent written and verbal communication skills * Strong time management and organizational skills * Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $57k-93k yearly est. 1d ago
  • Field Service Supervisor - Lift Truck

    Ring Power 4.5company rating

    Service manager job in Saint Petersburg, FL

    Main Duties & Responsibilities Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items. Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required. Ensures customer is kept up-to-date on the status of his/her work, including revised estimates. Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time. Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers. Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator). Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty. Participates in service meeting at the branch. Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid drivers license Good computer skills with Microsoft applications. Not Required but Highly Desired Criteria Extensive industry specific equipment familiarity and service skill. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing C: Sitting F: Walking O: Feeling O: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.
    $43k-58k yearly est. Auto-Apply 8d ago
  • Lead Cooler Service Technician

    Coca-Cola Beverages Florida 4.4company rating

    Service manager job in Sarasota, FL

    Coke Florida is looking for a Lead Cooler Service Technician based out of our Sarasota location. We're currently looking for 1:00PM to 9:30PM working Sunday through Thursday. What You Will Do: As a Coke Florida Cooler Service Technician Lead, you will be responsible for performing mechanical services on cold drink equipment at customer accounts. Lead cooler service technicians will assist with the coaching, training, development, and onboarding of new members of the cooler service teams. Roles and Responsibilities: Maneuver equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance Keep all refrigeration equipment in proper operating condition Maintain positive customer relationships Prepare equipment in accordance with company standards Ensure vehicle has appropriate levels of parts inventory Maintain clean and safe work area Backfill and support for Field Service Supervisor's paid time off Advanced trouble shooting and subject matter expert for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment Conduct and verify inventory on technician vehicles (same as Field Service Supervisor) Accident investigation point person when Field Service Supervisor is unavailable Take on special assignments and projects as directed by Field Service supervisor, i.e., parts to be added for new customers; set section, shelf, bin on technician vehicles; review Excess and Obsolete parts inventory Backup and/or point person for resolving CCNA disputed invoices Work in cross functional groups to seek resolution to customer issues (dispatch, parts, CCNA) Train and support sales associates in basic equipment knowledge Monday-Friday Hour vary between 8:30am -10:30pm Position requires flexibility. Weekends and holidays may be required (schedule rotation) Must follow all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc. For this role, you will need: High school diploma or GED required 1+ years of general technical experience required Prior diagnostic troubleshooting Demonstrated mechanical, technical and electrical aptitude Basic computer and analytical skills Valid driver's license and driving record within MVR policy guidelines Additional qualifications that will make you successful in this role: Refrigeration/HVAC trade or vocational certification preferred 1+ years of refrigeration/HVAC experience preferred Plumbing experience preferred HVAC certification preferred CCNA fundamentals certification preferred
    $96k-120k yearly est. 28d ago
  • Lead Service Technician

    The Unlimited 4.3company rating

    Service manager job in Tampa, FL

    at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 47d ago
  • Supervisor of Case Management- Government Services

    Horne Career 4.1company rating

    Service manager job in Saint Petersburg, FL

    HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change. Essential Functions Responsible for overall case management team performance. Establish, communicate, prioritize, and enforce production and performance goals in alignment with program priorities by ensuring resources are fully allocated, and remain motivated to achieve. Monitor and control team performance in accordance with established performance goals, regulatory compliance, and quality standards. Recommend corrective action and/or performance plan for underperforming team members, functional teams, subcontractors, or other stakeholders. Create, maintain, and control project plan which includes clear critical path, task dependencies, identified slack, resource allocation, and activity status. This includes creation and maintenance of related forecasting supplements such as overall program production projections. Serve as liaison and champion for communication between the Florida Department of Economic Opportunity (DEO), program team, and other departments to identify and implement cross-functional solutions, strengthen relationships, and build trust based on consistent delivery. Establish, communicate, and enforce standard, efficient, and streamlined processes to support delivery of program goals; engage in total quality management practices to regularly evaluate effectiveness of established processes and implement change when needed. Create and maintain compliance policy, procedures, templates, and other documents. Proactively implement change management procedures to update aforementioned documents when contracts, agreements, policy, federal regulation, internal procedure, budget, schedule constraints, scope, and/or other factors warrant change. Engrain transparent, regular reporting to ensure the Florida DEO is informed and empowered to make decisions. Report on issues such as, but not limited to: risk, program progress, milestones achieved, performance issues, program successes, compliance concerns, and program demographics. Cultivate and maintain a collaborative environment in which the team remains motivated, encouraged to think creatively, empowered to share ideas, encouraged to ask for help and build relationships, values self- and group-improvement, and prioritizes delivering objectives to deliver the Florida DEO's vision of recovery. Perform other duties as requested. Work Requirements Employment with HORNE is contingent upon satisfactory completion of the firm's employment screening process. This may include a public source background inquiry, employment credit check, criminal history, drug screen, motor vehicle report, education/credential verification, employment history, or any other relevant reports as required for the position. Travel Requirements Local travel in central Florida with the majority of field work in Tampa Bay and Orange County. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Ability to travel to construction sites, safely observe work in progress, interview workers, and verify postings. Must be able to lift up to 20 pounds at times Language Requirements No language requirements. Basic Spanish proficiency is desirable. Required Education and Experience 3-5 years of experience in case management, disaster recovery, or related field. Strong knowledge of program management, compliance reporting, and team leadership. Excellent communication and organizational skills. Preferred Education and Experience A bachelor's degree in Business Administration, Public Administration, Social Work, or a related field, or equivalent experience. Work Authorization Must be authorized to work in the United States and able to submit required supporting documentation. HORNE Values… A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams. A work environment that promotes collaboration, consistency, and community service to empower people. An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise. HORNE Offers… An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.” A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference. A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them. The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability. We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE! HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
    $47k-78k yearly est. 60d+ ago
  • Regional Fleet Service Manager

    TCI Transportation 3.6company rating

    Service manager job in Lakeland, FL

    Regional Service Manager - Lakeland, FL Schedule: Full-time | Travel Required Compensation: Starting at $90,000 annually, plus incentives About the Role We're looking for a Regional Service Manager to lead and develop our service teams across multiple branches. Based in Lakeland, FL, you'll be responsible for driving performance, ensuring compliance, and developing strong leaders within the organization. You'll oversee Service Managers, Shop Supervisors, Service Writers, and Technicians while fostering a culture that reflects TCI's core values: Dedicated, Positive, Innovative, Ethical, and Accountable. What You'll Do Lead, coach, and develop shop leadership and staff to deliver operational excellence. Drive performance across key KPIs including productivity, efficiency, compliance, and cost control. Ensure all branches meet DOT, state, and federal regulations for equipment maintenance. Manage labor hours, overtime, rebills, warranty processes, and financial accountability. Recruit, train, and retain top Service Managers who embody TCI's culture and values. Support shops in achieving and exceeding scorecard goals on labor, parts, tires, and repairs. Partner with leadership to prepare and present monthly shop performance reviews. Guide implementation of EOS (Entrepreneurial Operating System) principles into daily operations. Analyze and manage branch profit & loss (P&L) statements including labor, parts, tires, and outside repairs. Travel to branches (20-25%) to provide on-site leadership, training, and operational support. What We're Looking For Strong administrative, leadership, and people management skills. Proven ability to meet performance goals through KPIs and accountability systems. High integrity, professionalism, and ability to maintain confidentiality. Excellent interpersonal, communication, and customer service skills. Flexibility to work nights, weekends, and holidays as business requires. Proficiency with Microsoft 365 and financial/PO systems (preferred). Financial acumen with proven experience interpreting and managing P&L statements. Valid driver's license and ability to travel. Must be able to perform physical aspects of the job including walking shop floors, climbing in/out of tractors, and lifting/moving objects up to 100 lbs. Why TCI? At TCI, we believe in investing in our people. You'll join a team where leadership is hands-on, expectations are clear, and growth opportunities are real. We provide training, tools, and a supportive environment so you can be the best leader possible. Compensation: Starting at $90,000+ annually, plus incentives About Us: We are a family-owned company doing business since 1978. We are dedicated and committed to safety, each other, and our customers. Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work. Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.
    $90k yearly 60d+ ago
  • Lead Service Technician

    Whaley Foodservice Repairs 3.5company rating

    Service manager job in Tampa, FL

    Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 47d ago
  • Lead Home Service Technician/Handyman

    Trublue

    Service manager job in Bradenton, FL

    We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of East Manatee is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior Equipped with sets of tools Working Vehicle What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $26.00 - $32.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $26-32 hourly Auto-Apply 60d+ ago
  • Lead Service Technician

    Continental Careers

    Service manager job in Bradenton, FL

    Continental Properties is looking for a motivated and empowered Lead Service Technician to join our team of dedicated professionals at our beautiful Lost Creek at Lakewood Ranch residential apartment community in Bradenton, Florida. You will provide above and beyond customer service and an unmatched level of personal attention to residents. You will address our resident's service needs and will help maintain facility operations. You will report to the Service Supervisor. Position Specifics Full-Time Pay: $23.00 - $26.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing various repairs in HVAC, electrical, plumbing, pool, carpentry, dry wall, building exteriors, painting, and appliances Provide direct support to your Service Supervisor Skills for Success: Experience in manual labor or related field Ability to work overtime and on call/non-traditional schedule including some weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $23-26 hourly 60d+ ago
  • Executive Operational Planning Manager

    USAA 4.7company rating

    Service manager job in Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications. Ability to build positive relationships and to work with all levels within the organization. Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines. Demonstrated ability to handle confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives. Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $93.8k-179.2k yearly Auto-Apply 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Lakeland, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Lead Service Technician

    The Unlimited 4.3company rating

    Service manager job in Sarasota, FL

    at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 47d ago
  • Lead Service Technician

    Whaley Foodservice Repairs 3.5company rating

    Service manager job in Sarasota, FL

    Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 47d ago

Learn more about service manager jobs

How much does a service manager earn in Saint Petersburg, FL?

The average service manager in Saint Petersburg, FL earns between $32,000 and $91,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Saint Petersburg, FL

$54,000

What are the biggest employers of Service Managers in Saint Petersburg, FL?

The biggest employers of Service Managers in Saint Petersburg, FL are:
  1. Accenture
  2. Texas Roadhouse
  3. Orkin
  4. Hawkers Asian Street Food
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