Service manager jobs in Scranton, PA - 478 jobs

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About the Role: Lead Leaders. Scale the Future of CX. We're looking for a Senior Manager, Client Experience to lead and evolve our client experience operations. You'll oversee a team of CX Managers and their organizations, driving performance against key service metrics while building scalable systems and championing next-generation, AI-enhanced support solutions. This role bridges strategy and execution - guiding frontline performance while influencing how we deliver smarter, faster, and more proactive merchant experiences. If you're a seasoned leader with 3PL or logistics experience, a track record of operational excellence, and a passion for developing people and systems that scale, we want you leading our charge in the West. What You'll Be Rocking Every Day Lead Through Leaders Manage, mentor, and develop CX Managers overseeing multi-site teams. Build strong leadership rhythms around coaching, calibration, and accountability. Develop future leaders through performance reviews, succession planning, and growth frameworks. Foster a culture of trust, ownership, accountability, and results across distributed teams. Own the Metrics That Matter Drive outcomes for CSAT, First Response Time (FRT), Resolution Time, and Cost per Case. Use data to identify trends, build action plans, and execute performance improvements. Partner with RevOps and Workforce Planning to forecast demand, staffing, and productivity. Lead WBRs and MBRs that move from reporting to real operational impact. Champion the Merchant Experience Act as the senior escalation point for complex or high-value merchant concerns across the region. Partner directly with warehouse leadership and Operations to troubleshoot and prioritize merchant issues on the floor. Create tight feedback loops with cross-functional teams - Operations, Merchant Success, Billing, and Onboarding to ensure a seamless end-to-end experience. Identify root causes and drive proactive communication strategies to prevent repeat issues. Drive Innovation and Efficiency Partner with CX leadership and domain teams to enhance automation and AI capabilities within the support ecosystem. Translate frontline insights into smarter systems, knowledge base improvements, and self-service opportunities. Champion adoption of new technologies that improve speed, accuracy, and merchant satisfaction. Balance innovation with operational discipline - ensuring change drives measurable results. Build Systems That Scale Contribute to the design and rollout of CX frameworks, playbooks, and performance scorecards. Support network-wide standardization of reporting, quality assurance, and process excellence. Collaborate with peers in CX leadership to align on workforce strategy, site readiness, and training priorities. Champion Culture and Engagement Lead with empathy and accountability - ensuring teams feel supported, informed, and challenged. Recognize wins, celebrate milestones, and maintain energy through periods of high demand. Promote a “Michelin Star” mindset that blends precision, consistency, and merchant obsession. What Makes You a Great Fit ✔ You've Led Leaders - you know how to develop managers and scale performance across sites. ✔ You're Both Analytical and Empathetic - you manage through data but lead through people. ✔ You Bridge Strategy and Execution - you can move seamlessly from coaching a manager to shaping regional strategy. ✔ You're Comfortable on the Floor and in the Exec room - equally adept at resolving merchant issues in real time and presenting improvement plans to executives. ✔ You Embrace Innovation - you see technology and AI as tools to enhance and not replace the human experience. ✔ You're Ambitious and Growth-Minded - you don't shy away from challenges; you seek them. You'll grow in this role, gain cross-functional exposure, and help build the next generation of CX leadership. What You Bring to the Table 6-8 years of progressive leadership experience in Customer Experience, Operations, or Service Management At least 3+ years managing managers or multi-site teams Proven record of driving improvements in CSAT, FRT, Resolution Time, and Cost per Case Experience in 3PL, logistics, or eCommerce fulfillment environments Strong operational and analytical acumen with comfort in forecasting, headcount planning, and process optimization Familiarity with CRM, ticketing, and workforce management platforms Exceptional communication skills, with the ability to partner across Ops, Product, and RevOps Ready to Redefine the Merchant Experience? Join us and help lead the next evolution of Client Experience - developing great managers, driving operational excellence, and shaping how technology and people work together to deliver Michelin-Star service at scale. At ShipMonk, we're a leadership factory - we build leaders, not just teams. If you're hungry to grow, ready to build, and excited to lead transformation, this is where you'll do some of the best work of your career. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Prologis, we don't just lead the industry-we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one-not just shaping the future of logistics but building what comes next. Job Title: Manager, Development Services (East) Company: Prologis A Day in the Life We are seeking an experienced civil engineer or development professional with expertise in site selection, due diligence, and municipal coordination for industrial development projects to support Prologis' strategic Customer Led and Data Center Development teams. As a key contributor within our Development Services group, you will assist in executing the due diligence process for new acquisitions, support development and build-to-suit projects, and coordinate land use approvals and entitlements. In this role, you will report to the Director, Development Services, working closely with cross-functional teams to help evaluate, plan, and deliver development opportunities. You will also assist in monitoring regional regulatory updates and municipal processes that could affect our projects across the East region, with occasional support in the Central and West regions. The ideal candidate thrives in a fast-paced, multi-market environment and brings a solutions-oriented mindset to complex site challenges. Key Responsibilities Site Feasibility and Layout (40%) Conduct site feasibility analyses and prepare conceptual site layouts using AutoCAD to balance functionality and coverage while meeting zoning and design requirements. Coordinate site access, grading, and stormwater considerations to support compliant and efficient designs. Land Acquisition Support (30%) Support the due diligence process in partnership with internal teams and consultants. Assist in identifying and mitigating potential risks for property acquisitions, reviewing environmental, utility, fee, and geotechnical factors, and evaluating offsite improvement requirements and access issues. Entitlement Coordination (20%) Assist in managing the entitlement process for land acquisitions and build-to-suit projects. Prepare and track budgets, schedules, and consultant deliverables. Support the team in navigating public hearings, preparing applications, and coordinating with municipalities to obtain necessary approvals. Design Coordination (5%) Collaborate with development and design teams to integrate customer requirements, entitlement conditions, and site-specific constraints into project designs across the East Region. RFP Support (5%) Contribute to customer RFP responses by providing due diligence insights, entitlement details, and site planning information to ensure alignment with project goals and regulatory requirements. Building Blocks for Success Required: 5+ years of experience in Civil Engineering, Architecture, Construction Management, or related development roles. Experience supporting due diligence, entitlement, and municipal approval processes for industrial and/or data center projects. Familiarity with site planning, permitting, and development documentation. Ability to research and understand municipal zoning codes and site requirements across various markets. Proficiency in AutoCAD Willingness to travel approximately 40% within East region markets. Ability to work collaboratively across teams and manage multiple project timelines. Preferred: Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field. Professional license (Engineer or Architect) a plus. Experience and willingness to utilize AI in workflow to improve operational efficiency Exposure to entitlements across multiple U.S. regions. Hiring Salary Range of: $123,200 - $169,400. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. #LI-TA1 People First Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Employment Type: Full time Location: East Rutherford, New Jersey Additional Locations: Atlanta, Georgia, Columbia, Maryland, New York, New York, Pennsylvania-Lehigh Valley Office

Description: DEFINITION The Customer Service Manager is responsible for overseeing and managing the customer service area and a wide range of customer service functions, including order processing, invoicing, and communications with both internal and external stakeholders. This role drives improvements in service processes, team performance and customer engagement strategies while providing timely resolution of issues and efficient handling of inquiries, complaints, and requests. SUPERVISION RECEIVED This position reports directly to the Director of Sales. SUPERVISION EXERCISED This position provides supervision to the Customer Service Representative team. Requirements: ESSENTIAL FUNCTIONS OF THE POSITION NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. Order Management: Manage manual order entry process, I-Trade, and EDI transactions. Process order changes, review pricing, and communicate any discrepancies Invoice I-Trade and other customer orders through customer portals. Manage sample order process and ensure UPS shipments are timely. Ensure pricing requests are updated when required. Set up and maintain customer email invoicing. SAP text field management as necessary - add, edit, maintain, etc. Manage export order process and provide necessary support. Communications & Coordination: Collaborate with cross-functional teams (sales, operation, marketing, IT, etc.) to address recurring issues and improve customer touch points. Supervise customer service team in support of customer satisfaction. Manage customer complaint process and ensure coordination with Quality Department for product reviews. Communicate transportation delays, services issues, and product recovery efforts to customers. Ensure timely responses by customer service team to customer and sales inquiries. Support reporting needs for sales teams, brokers, and customers, including but not limited to: Shortage reports Inventory reports Pricing/Price changes Issue Resolution: Address OS & D issues and coordinate with the quality team to resolve customer complaints. Collaborate with accounts receivable to process credits for deductions, RFP processes, and customer demos. Manage research and resolution processes related to customer deductions. Special Project & Process Improvement: Act as a backup for export order processing. Lead SAP training sessions and develop job aids for the team. Drive process improvement initiatives and collaborate with other departments on project and policy work. * The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Deep understanding of customer service practices, standards, and strategies to enhance customer service practices, standards, and strategies to enhance customer satisfaction and loyalty. Knowledge of order entry systems and tools, invoicing processes, and related software such as SAP and EDI, customer service software, CRM systems, and Microsoft Office Suite. Experience in Consumer Product Goods (CPG) manufacturing space. Ability to negotiate with customers, vendors, and internal stakeholders to achieve mutually beneficial outcomes. Understanding of the product life cycle management and sales and distribution. Understanding of supply chain processes, transportation logistics, and inventory management related to customer support. Ability to build and maintain strong relationships with customers, team members, and other departments. Ability to identify, analyze, and resolve customer issues efficiently, ensuring a positive outcome for both the customer and the company. Strong leadership skills to manage, motivate, and guide a customer service team towards achieving performance goals. Excellent verbal and written communication skills, capable of effectively interacting with customers, sales teams, and other departments. Effective time management skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines. Ability to adapt to changing environments, customer demands, and technology, and to implement new strategies or processes as needed. Strong attention to detail, ensuring accuracy in order processing, invoicing, and communication. Ability to analyze data, identify trends, and generate actionable insights to improve customer service operations. Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment. Ability to communicate information and ideas in speaking so others will understand. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Adjusting actions in relation to others' actions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication. EDUCATION AND EXPERIENCE (a) Completion of a high school, or general equivalency diploma; or, (b) Associate or bachelor's degree in business administration, or a related field preferred; and, (c) At least five years customer service experience in a leadership role in the Consumer-Packaged Goods environment preferred; and, (d) Proficiency in SAP and customer portal management; or, (e) Equivalent combination of education and experience. PHYSICAL DEMANDS The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifteen (15) pounds. Ability to sit for extended periods and perform repetitive tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role may occasionally require presence in the production environment with exposure to cold temperatures and raw meat products. If production floor presence occurs, exposure to cold temperatures and moving mechanical equipment will occur. The noise level in the work environment is usually quiet; however, it can be moderate or loud when on the production floor. Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas. ACKNOWLEDGEMENTS The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Citterio USA is an Equal Opportunity Employer and does not discriminate based on race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law. FLSA STATUS: FLSA EXEMPT - NOT OVERTIME ELIGIBLE DESIGNATION: AT WILL EMPLOYEE UNION STATUS: NON-UNION

DEFINITION The Customer Service Manager is responsible for overseeing and managing the customer service area and a wide range of customer service functions, including order processing, invoicing, and communications with both internal and external stakeholders. This role drives improvements in service processes, team performance and customer engagement strategies while providing timely resolution of issues and efficient handling of inquiries, complaints, and requests. SUPERVISION RECEIVED This position reports directly to the Director of Sales. SUPERVISION EXERCISED This position provides supervision to the Customer Service Representative team. Requirements ESSENTIAL FUNCTIONS OF THE POSITION NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. Order Management: Manage manual order entry process, I-Trade, and EDI transactions. Process order changes, review pricing, and communicate any discrepancies Invoice I-Trade and other customer orders through customer portals. Manage sample order process and ensure UPS shipments are timely. Ensure pricing requests are updated when required. Set up and maintain customer email invoicing. SAP text field management as necessary - add, edit, maintain, etc. Manage export order process and provide necessary support. Communications & Coordination: Collaborate with cross-functional teams (sales, operation, marketing, IT, etc.) to address recurring issues and improve customer touch points. Supervise customer service team in support of customer satisfaction. Manage customer complaint process and ensure coordination with Quality Department for product reviews. Communicate transportation delays, services issues, and product recovery efforts to customers. Ensure timely responses by customer service team to customer and sales inquiries. Support reporting needs for sales teams, brokers, and customers, including but not limited to: Shortage reports Inventory reports Pricing/Price changes Issue Resolution: Address OS & D issues and coordinate with the quality team to resolve customer complaints. Collaborate with accounts receivable to process credits for deductions, RFP processes, and customer demos. Manage research and resolution processes related to customer deductions. Special Project & Process Improvement: Act as a backup for export order processing. Lead SAP training sessions and develop job aids for the team. Drive process improvement initiatives and collaborate with other departments on project and policy work. * The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Deep understanding of customer service practices, standards, and strategies to enhance customer service practices, standards, and strategies to enhance customer satisfaction and loyalty. Knowledge of order entry systems and tools, invoicing processes, and related software such as SAP and EDI, customer service software, CRM systems, and Microsoft Office Suite. Experience in Consumer Product Goods (CPG) manufacturing space. Ability to negotiate with customers, vendors, and internal stakeholders to achieve mutually beneficial outcomes. Understanding of the product life cycle management and sales and distribution. Understanding of supply chain processes, transportation logistics, and inventory management related to customer support. Ability to build and maintain strong relationships with customers, team members, and other departments. Ability to identify, analyze, and resolve customer issues efficiently, ensuring a positive outcome for both the customer and the company. Strong leadership skills to manage, motivate, and guide a customer service team towards achieving performance goals. Excellent verbal and written communication skills, capable of effectively interacting with customers, sales teams, and other departments. Effective time management skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines. Ability to adapt to changing environments, customer demands, and technology, and to implement new strategies or processes as needed. Strong attention to detail, ensuring accuracy in order processing, invoicing, and communication. Ability to analyze data, identify trends, and generate actionable insights to improve customer service operations. Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment. Ability to communicate information and ideas in speaking so others will understand. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Adjusting actions in relation to others' actions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication. EDUCATION AND EXPERIENCE (a) Completion of a high school, or general equivalency diploma; or, (b) Associate or bachelor's degree in business administration, or a related field preferred; and, (c) At least five years customer service experience in a leadership role in the Consumer-Packaged Goods environment preferred; and, (d) Proficiency in SAP and customer portal management; or, (e) Equivalent combination of education and experience. PHYSICAL DEMANDS The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifteen (15) pounds. Ability to sit for extended periods and perform repetitive tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role may occasionally require presence in the production environment with exposure to cold temperatures and raw meat products. If production floor presence occurs, exposure to cold temperatures and moving mechanical equipment will occur. The noise level in the work environment is usually quiet; however, it can be moderate or loud when on the production floor. Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas. ACKNOWLEDGEMENTS The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Citterio USA is an Equal Opportunity Employer and does not discriminate based on race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law. FLSA STATUS: FLSA EXEMPT - NOT OVERTIME ELIGIBLE DESIGNATION: AT WILL EMPLOYEE UNION STATUS: NON-UNION

Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team's customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance. How you will do it Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues. Responsible for procuring and mainlining fleet and tools inventory. Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process. Reviews and approves all L&M quotations. Responsible for budgeting, forecasting, accounts payables/receivables. Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues. Responsible for safety performance and program compliance. What we look for Required Technical school training or equivalent experience in the HVAC or building controls industry. Three or more years of management experience in a similar service deliverable environment. Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team. Strong interpersonal, customer service, negotiating skills. Demonstrated competence in writing and verbal communication skills. Basic financial accounting experience. Demonstrated proficiency in MS office products and basic Windows environment. Preferred Diploma in Electronic or Mechanical Systems. Two years prior experience in the HVAC or building controls industry. Five plus years in a service management role directing a similar service deliverable team HIRING SALARY RANGE: $100,000-125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

★ NOW HIRING: Service Manager At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Scranton, PA Position Type: Full-Time Schedule: Monday through Friday, 8:00 AM to 4:30 PM Address: 2900 Stafford Avenue, Scranton, PA 18505 WHAT YOU'LL DO As a Service Manager, you'll lead the entire service department, ensuring efficient operations, high-quality repairs, and exceptional customer satisfaction. You will: ➤ Lead the daily operations of the Service Department to ensure efficiency, profitability, and high-quality work. ➤ Set department goals, track performance, and drive results through clear plans and consistent monitoring. ➤ Hire, train, coach, and develop service employees while fostering teamwork across all departments. ➤ Manage the annual service budget, reporting, and required documentation. ➤ Maintain strong customer relationships through clear communication, fair estimates, and prompt follow-up. ➤ Oversee technician productivity, workflow scheduling, payroll accuracy, and repair quality. ➤ Ensure compliance with all safety, environmental, warranty, and manufacturer policies. ➤ Support ongoing training, career development, and technical skill growth for service staff. ➤ Maintain facility standards, including cleanliness, equipment care, and tool inventory. ➤ Partner with Parts, Sales, and other department leaders to support company-wide goals. ➤ Resolve customer issues quickly and professionally; monitor and reduce comebacks. ➤ Review and track warranty claims, open repair orders, and business system data for accuracy. ➤ Conduct regular safety inspections, trainings, and accident/incident investigations. ➤ Maintain a professional work environment that reflects company culture and safety standards. WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, (or an equivalent combination). ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team-first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Position: Operations Manager Job Code: MOPOM5 + Sr. Mgr, Mfg Ops Location: Delaware Water Gap, PA The Opportunity The Operations Manager is responsible for managing the safety, reliability, cost, quality, productivity, and employee engagement in a goal-oriented environment. The position is responsible for the operations of the Stroudsburg mill in Delaware Water Gap, PA and reports to the General Manager. How You Will Impact Smurfit Westrock * Provide leadership to mill personnel to ensure overall safe operations by driving toward a 100% safe work environment by leading safety culture, systems, and processes. * Facilitate an environment where safety is our priority. * Effectively manage production performance * Effectively create an environment of teamwork * Planning and controlling production performance * Troubleshooting quality and operational issues and developing systems and structures to avoid reoccurrences * Establish high level of performance by setting key departmental goals and objectives * Monitoring compliance with standard operating procedures * Ensuring quality systems are supported, in place, and comply with required customer specifications * Identifying long term departmental improvement opportunities * Ensure environmental compliance with federal, state, and local statutes, and Smurfit Westrock environmental standards * Operate in a manner that meets customer expectations * Support Continuous Improvement activities and champion the overall improvement of the mill's cost position * Supports the development of operational forecasts and budgets to improve mill profitability * Drives systematic improvement in mill operations and other mill processes like communications, safety, quality, employee engagement * Develop leaders through training, stretch assignments, feedback, the performance management process, etc. * Build positive relations with employees and union leaders based on the Smurfit Westrock values of Safety, Integrity, Respect, and Loyalty What You Need To Succeed * Bachelor's degree in an engineering discipline is highly preferred * Minimum 10 years of experience in Pulp and Paper manufacturing leadership roles preferred * Strong leader with demonstrated communication skills and a high sense of urgency and attention to detail * Ability to direct continuous improvement in all areas, but with special emphasis on safety, environmental, quality, production, and cost * Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization * Must have excellent oral and written communications skills * Excellent problem-solving skills * Excellent planning, organizational, time management and prioritization skills * Proficient computer skills (MS Office, MS Project, JD Edwards, etc.) Competencies * Safety - Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures. * Ability to Execute - Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities. * Champion of & Adaptor to Change - Drives continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerate the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better. * Customer Focused - Understands and works to meet customer requirements. Listens to and responds to customer's needs; builds relationships with and gains trust of customer by always meeting commitments. * Decision Making/Judgment - Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seek input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others. * Initiative - Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted. * Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understand the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions. * Influence & Persuasion - Able to exhibit a 'can-do' approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully. * Quality - Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency. * Integrity - Able to be tactful, maintain confidence, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, gives proper credit to others and handles all situations honestly. * Communication - Able to clearly present information through spoken or written communication; read and interpret complex information; talks with employees, customers, and suppliers, and has strong listening skills. What We Offer * Corporate culture based on integrity, respect, accountability, and excellence. * Comprehensive training with numerous learning and development opportunities. * An attractive salary reflecting skills, competencies, and potential. * Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more! * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Immediate Opening! COME JOIN OUR TEAM This Family Owned, 28 tire & auto center business, ranked among the top 15 Independent Tire Dealers in America, is looking for a highly motivated Automotive Retail Sales Manager. PA driver's license necessary. Must be a team player & have an instinctive commitment to customer satisfaction. Employee training available. Exc. pay, benefits, 401k, & employee discounts. Join a company that cares about its associates. Job requirements Driver's License 3 Year Automotive Retail Management Experience All done! Your application has been successfully submitted! Other jobs

About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ "Superior" by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! * Competitive compensation * Healthcare benefits package that begins on first day of employment * 401K retirement plan with company match * Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays * Up to 6 weeks of parental and bonding leave * Hybrid work schedule (3 days in the office, 2 days from home) * Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) * Tuition reimbursement after 6 months of employment * Numerous opportunities for continued training and career advancement * And much more! Responsibilities The Support Services Manager is responsible for overseeing the daily operations and strategic direction of the Support Services team. This role ensures the delivery of high-quality logistical, administrative, and facilities-related services across the organization. The manager leads a team of representatives, coordinates with internal departments and external vendors, and drives continuous improvement initiatives to enhance service delivery, efficiency, and employee experience. Key Responsibilities Team Leadership & Development * Supervise, mentor, and develop Support Services Representatives. * Manage staffing schedules, performance evaluations, and training programs. * Foster a culture of accountability, service excellence, and continuous improvement. Operational Oversight * Oversee all aspects of print and mail fulfillment, shipping/receiving, inventory management, and inter-departmental logistics. * Ensure timely and accurate execution of support services across multiple office locations, if applicable. * Monitor service levels and implement corrective actions when needed. Accounting Service Support * Manage scanning and data entry of checks received by the organization. * Prepare and process deposits for all checks dispositioned by the administrative accounting team. * Maintain provider files, ensuring accuracy and timely updates. * Perform direct draft and deposit data entry in coordination with the accounting team. * Ensure compliance with internal controls and confidentiality standards related to financial data. Strategic Planning & Process Improvement * Identify and implement process enhancements to improve operational efficiency and reduce costs. * Develop and maintain standard operating procedures (SOPs) for all support services functions. * Lead cross-functional initiatives to align support services with organizational goals. * Build and analyze process flow documents to improve workflows and customer experiences Vendor & Budget Management * Manage relationships with external vendors for supplies, shipping, catering, and facilities services. * Negotiate contracts and monitor vendor performance. * Develop and manage the Support Services budget, including forecasting and cost control. Meeting & Event Coordination * Oversee logistics for internal meetings, executive events, and company-wide gatherings. * Ensure high-quality catering, room setup, and technical support for events. Communication & Stakeholder Engagement * Serve as the primary point of contact for internal departments regarding support services. * Communicate service updates, changes, and expectations clearly and proactively. * Address escalations and ensure timely resolution of service-related issues. Qualifications * Bachelor's degree in Business Administration, Facilities Management, or related field preferred. * Minimum 5 years of experience in office services, facilities, or administrative operations, including 2+ years in a supervisory or managerial role. * Experience supporting accounting operations or financial data handling is a plus. * Proven ability to lead teams and manage complex operational workflows. * Strong organizational, analytical, and problem-solving skills. * Excellent communication and interpersonal abilities. * Proficiency in Microsoft Office and experience with inventory/order management and financial systems. * Lean/Six Sigma background preferred Salary Range: 50,000-70,000 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training

Job DescriptionDescription: Pompey Automotive Group is seeking a skilled Service Manager to join our team. The ideal candidate will have a strong background in automotive services and management, ensuring the smooth operation of our service departments. Job Responsibilities: Oversee daily operations of the service departments Manage and lead a team of service advisors, technicians, and support staff Ensure exceptional customer service and satisfaction Coordinate workflow and scheduling to meet service goals Conduct automotive diagnostics and provide repair estimates Monitor and maintain quality control standards Drive revenue through recommendations of services and parts Collaborate with the sales team to promote service offerings Maintain dealership standards and compliance with regulations Requirements: Job Qualifications: Service Management experience required (Ford Experience would be preferred, but not required) Dealership experience required Proficiency in automotive diagnostics and repair Strong mechanical knowledge and experience Ability to estimate auto service repair costs accurately Familiarity with auto service repair processes Knowledge of maintenance services and procedures Strong leadership and team management skills Strong Sales Skills and Training to help with Advisor Team If you are a dynamic individual with a passion for the automotive industry and possess the necessary skills to excel in this role, we encourage you to apply. We offer competitive compensation, Medical benefits, 401k Match, Paid time off, ongoing training opportunities, and a supportive work environment. The Pompey Automotive Group is an equal opportunity employer.

Exciting Opportunity: Become an Area Sales Manager with Mattress Warehouse! As Mattress Warehouse continues its incredible growth across the country, we're thrilled to offer this exciting growth opportunity! If you're looking to take the next step in your career and play a pivotal role in supporting our expansion, the newly created Area Sales Manager position could be the perfect fit for you! Position: Area Sales Manager - Supporting Growth & Success Across Multiple Stores As an Area Sales Manager, you'll have the opportunity to lead up to 5 retail locations within a designated area. This position allows you to leverage your strong leadership, sales acumen, and operational expertise to drive success in each store. You'll be the go to leader, coach, and mentor for your store managers, helping them exceed sales goals, create exceptional customer experiences, and foster a positive team culture. What You'll Do: Sales & Financial Performance: Drive Results: Consistently achieve or exceed sales and profit goals for your home store and assigned stores. Sales Expertise: Monitor KPIs to identify performance gaps and implement solutions to improve sales and profitability. Sales Training: Empower store teams with ongoing training on our 7 Step Sales Process to enhance customer experience and boost results. Store Performance & Operations: Regular Store Visits Conduct in person assessments to ensure stores meet performance targets and deliver operational excellence. Support & Guidance: Be a resource for your store managers, offering insights, guidance, and best practices. Hiring & Talent Development: Assist with recruiting and interviewing top talent and providing leadership development opportunities to drive team success. Leadership & Engagement: Culture Champion: Foster a positive store culture that aligns with Mattress Warehouse's core values. Motivator: Inspire and motivate store teams to achieve their best performance every day. Collaborative Leadership: Work closely with your District/Regional Manager to execute strategic plans and achieve regional goals. What You'll Bring: Proven success as a Store Manager with a track record of hitting or exceeding sales goals. Exceptional leadership and coaching skills, with the ability to motivate teams. Strong communication, problem solving, and organizational skills. Flexibility to work evenings, weekends, and holidays as needed. A passion for sales, growth, and helping others succeed! This is an incredible growth opportunity for you to step into multiunit leadership and make a lasting impact on our company's success. Ready to help us grow? If you're excited about taking the next step in your career, we encourage you to update your resume and apply today! Let's continue building the future together at Mattress Warehouse! Mattress Warehouse - Improving Lives Through Quality Sleep #MW

Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities. Job Duties: Provides operational accountability and administrative leadership for assigned areas. Serves as department liaison with outside constituents and as an active participant in assigned management forums. Collaborates in developing, revising, and auditing all department policies and operational procedures. Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems). Oversees the development and implementation of all strategic and tactical operational plans. Responsible for the financial performance of all assigned areas. Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans. Implements activities and tools that consistently educate and focus staff on key performance indicators. Facilitates active engagement and communication with department staff via formal meetings and informal interactions. Handles all employee relations activities (i.e. coaching, counseling). Assists with related activities for physician staff. Assesses staff and facilitates skill development for all personnel as needed. Leads and monitors annual staff patient safety education. Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff. Monitors all incidents, and ensures all events are reported immediately. Directs department activities to meet patient access and efficiency goals. Guides outpatient care management activities. Participates on teams designed to improve care. Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures. Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Registered Nurse in the State of Pennsylvania is strongly desired for this role. Education: Bachelor's Degree- (Required) Experience: Minimum of 3 years-Healthcare (Required), Minimum of 3 years-Managerial/Supervisory (Required) Certification(s) and License(s): Skills: We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Assistant Store Manager As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).

Mountain Top, PA Aerospace / Aviation / Defense EXP 5-7 yrs DEG Bach RELO BONUS Job Description. We are a leader in the manufacture of flash-welded and cold-rolled rings for jet engine and gas turbine applications, is seeking an Operations Manager to oversee its two sites in Northeast Pennsylvania. The 90,000 sq. ft. facility in Mountaintop consists of approximately 100 unionized hourly employees and the 35,000 sq. ft. Tru Form facility, located in Wilkes-Barre consists of approximately 50 non-union hourly employees. Each site has an Area Manager that reports to the Operations Manager, who is responsible for the manufacturing activities as a whole. The Operations Manager assures that production variable cost and productivity goals are met or exceeded, improves on-time delivery to customers to targeted level and adheres to process control/quality criteria so as to reduce rework and scrap. We have an annual sales volume of approximately 130 million. ESSENTIAL JOB FUNCTIONS: * Interface and work with key staff positions: Materials Management, Sales/Customer Service, Product Engineering, Quality, Accounting, HR, IT, etc. * Drive cost reduction and continuous improvement in the attainment of corporate goals. * Employ lean techniques and 6 sigma methodology. * Responsible for cost control and budget attainment. * Meet required customer shipping schedules. * Establish working relationship with Union leadership. * Establish and execute capital planning efforts supporting manufacturing. * Develop strategies to achieve operational objectives for daily, weekly, monthly and quarterly targets. * Ensure consistent quality standards are satisfied and operational procedures are followed throughout the manufacturing process. * Identify new opportunities and associated initiatives that will drive optimization in the process and manufacturing methodologies. * Identify and respond to actual and potential operational constraints and develop the necessary corrective actions. * Foster an environment of positive employee relations with open communication channels and employee involvement. * Manage direct reports, which include Area Managers and Production Controller. Serve as a Mentor to interns and development program participants. QUALIFICATIONS and EDUCATION REQUIREMENTS: * B.S. or advanced degree (engineering or business degree preferred). * Minimum of 5 years manufacturing experience, preferably with capital intense metal forming/manufacturing operations. * At least 2 years at senior level managerial responsibility with P/L responsibility. * Maintenance experience is desired (Hydraulic, mechanical or electrical) * Strategic planning experience and analytical problem solving skills. * Excellent communication, interpersonal and teambuilding skills. * In depth knowledge and experience in lean manufacturing practices. * Theory of Constraints experience. * Self motivated and achievement oriented. * A demonstrated ability to hold direct reports accountable. * Working knowledge of MS Office and mainframe spreadsheets & databases. SCREENING QUESTIONS Does the candidate have at leat a Bachelor's degree? Does the candidate have at least 5 years of manufacturing experience? Does the candidate have at least 2 years of senior level managerial experience with P/L responsibility? Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. What we are looking for! You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene You can communicate with the Team Members and Guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture Requirements: 21+ years of age 2+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Ability to lead a team to create a memorable guest experience True leadership capabilities The ability to work weekends, nights, and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions What will you be doing daily? Developing and leading hourly team members to exceed guest's expectations Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster's Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 52181 - 61389 We are an equal opportunity employer and participate in E-Verify in states where required.

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Construction Equipment Service Supervisor. Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals. Position Summary: In accordance with management directives this position directs the activities of the Main Shop Service Department, as well as the non-bargaining and bargaining employees, in the performance of shop repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible. Primary Responsibilities: This position mandates that the employee be able to perform all of the following functions: * Supervise and develop the personnel of the department * Receive and respond to customer requests or inquiries on equipment repairs * Assist in determination of needed repairs and the timing of repairs * Research information from literature and computer-based sources * Assign and schedule equipment and personnel to shop repairs * Other functions as assigned by necessity This position may perform any combination of the following duties: * Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level * Foster good union/management relations * Decide upon and administer employee discipline as required * Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues * Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer * Address equipment down time concerns through scheduling repairs at times most convenient to the customer and the repair shop * Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information * Devise work schedules for repairs to be performed in the repair shop which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules * Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations * Perform other work related duties as assigned Skills, Knowledge, Qualifications: * Comprehensive knowledge of mechanical repair procedures and their application to equipment repair * Thorough understanding of Company/contract practices and policies in relation to the direction of the work force * Significant talent in the direction and scheduling of persons under a collective bargaining agreement, as well as those who supervise and support them, to achieve the highest possible degree of productivity * Considerable written and verbal communication skills for the conveyance of instructions * Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency * Provide superior customer service and product support through management of all aspects of the service department * Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers. Proven success in managing and developing staff. Superior interpersonal and relationship building skills. Precise documentation, organized, and detail oriented. Ability to manage day to day operations. Strong verbal and written communication skills. Intermediate computer skills. Proficiency with MS office software, Lotus Notes and DBSi. Responsible for growing and continuing to improve efficiency. Why Join the Cleveland Brothers Team: * Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. * Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. * Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary $45,487.01 Annually Job Type Full-time Job Number 01870 Department Aging Opening Date 01/08/2026 Closing Date 1/21/2026 11:59 PM Eastern * Description * Benefits * Questions Description This is a Care Manager 3 position within the Area Agency on Aging. The employee is assigned to the Protective Services Unit within the Social Services Department. The employee is expected to perform a variety of tasks required of an Aging Protective Services Investigator. Essential Duties and Responsibilities * Record a Report of Need for Protective Services and be able to determine category of need and priority of need for the report. * Investigate all allegations of abuse and all categories of abuse on the Report of Need within regulatory time frames. * Conduct a Face-to-Face visit with the older adult within regulatory time frames. * Interview all collateral contacts pertinent to the case, including the alleged perpetrator of the abuse, and collect all necessary evidence and documents. * Work with other agencies and entities in order to come to a conclusion regarding the case. This could include Law Enforcement, financial institutions, the medical community, Domestic Violence services, and other social services agencies/systems etc. * Determine case outcome in terms of a substantiated or unsubstantiated case decision. * On all cases, take necessary action to ensure the safety of the older adult by arranging for Aging services for the older adult, assuring medical intervention for the older adult, assisting with a Protection of Abuse order, assisting with an Eviction Notice at the Magistrates, assisting with placement for the older adult, applying for Representative Payee and any other actions necessary to protect the older adult. * Assist older adults to apply for entitlement programs such as LIHEAP, PACE, Medicaid (PA 600) SNAP, Tax/Rent rebates, Shared Ride Transit, etc. * Use legal intervention, as necessary, to gain access to the older adult or to participate in proceedings for appointment of a guardian of estate or person. Testify in Court, if needed. * Conduct reassessments, as required. Conduct a final reassessment on a substantiated case prior to closing the case. * Refer cases, as appropriate, to other AAA services including but not limited to OPTIONS, Care Management, Aging Waiver, Caregiver Support Program, Active Adult Centers, etc. * Document all case activity in the Well-Sky data base, as required * Is assigned on a rotating basis to provide protective services phone coverage in order to receive new referrals by phone during regular business hours. * Has opportunity to volunteer for AAA paid after-hours crisis coverage, on a rotating basis. * Complete statistics, reports, case records, and other forms within the time frames required by the Department of Aging. * Attend all trainings pertinent to the Protective Services Investigator job classification including Basis Protective Services and yearly PS Enrichment. * Attends relevant Seminars, Webinars, in-services, Supervisory meetings, etc. * Interprets AAA programs and Protective Services regulations to individuals, the public, and other agencies. * Other duties as assigned by the Supervisor. Required Knowledge, Skills and Abilities * Knowledge of the laws, rules and regulations governing the protective services program. * Knowledge of client conditions that permit or require the intervention of court supervision. * Knowledge of social casework principles and methods. * Knowledge of the availability of community support services for the benefit of elderly clients. * Knowledge of current social, economic and health problems and resources as they relate to older adults. * Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional or health problems. * Skill in the development of plans to address the needs of vulnerable older adults. * Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies, institutions and the general public. * Ability to plan and organize work, prepare adequate records and reports, set priorities and maintain a caseload of clients in an effective manner. * Ability to clearly express ideas orally and in writing and to interpret laws and regulations. * Ability to maintain confidentiality in high pressure situations. * Ability to understand and accept the needs and rights of other persons and to work with older adults who are physically disabled or economically disadvantaged. * Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems. Minimum Qualifications RECRUITMENT METHODS: Applicants must meet one (or more) of the following method(s) to be considered for this vacancy: * Seniority Promotion: Bidding employees within the designated seniority unit when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used * Promotion Without Examination * Transfer * Reassignment * Voluntary Demotion * Reinstatement * Civil Service Lists ELIGIBILITY -ALL CANDIDATE{S): 1.) Meet the minimum experience and training (MET'S) required for this position: * One year as an Aging Care Manager 2 or Aging Program Assessor; or * One and one-half years of professional suman services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * Any equivalent combination of experience and training which includes six months of professional human services, law enforcement or nursing experience. 2.) Be a resident of Pennsylvania. 3.) State Civil Service Commission Approved Additional Special Requirements: None 4.) Be eligible for selection in accordance with merit system employment regulations ELIGIBILITY - COMPETITIVE PROMOTION WITHOUT EXAMINATION ONLY: CLASS RESTRICTIONS: 1.) Have held regular civil service status in the following classifications: * Aging Care Manager 2 SELECTION CRITERIA: 1.) Meet the minimum experience and training required for the job. 2.) Meritorious Service, defined as: * The absence of any discipline above the level of written reprimand during the 12 months preceding the closing date on the posting. * The last due overall regular or probationary performance evaluation was higher than unsatisfactory. 3.) Seniority, Defines: A minimum of twelve months in the next lower class(es) by the closing date of this posting 03/04/2025. APPLICATION INSTRUCTIONS: 1.) Interested qualified applicants must submit all the requested materials as specified in the "How to Apply." Failure to comply with the above application requirements will eliminate you from consideration for this position. 2.) Additional information may be obtained by contacting: Megan Stone Human Services Division Head ************ ********************************* POSITION DETAILS: Full time Civil Service Permanent Union Non-Exempt Code: L0636 Hours: 8:00 AM to 4:00 PM (75 hours bi-weekly) Pay Range: 37 YOU MUST HOLD CIVIL SERVICE STATUS IN ORDER TO APPLY FOR THIS POSTING HOW TO APPLY: All EXTERNAL CANDIDATES must apply and submit an application via: ************************************************************************************************************************************************************************ OpportunitiesJobs ALL EXTERNAL CANDIDATES must apply via: If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date. LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER. I. Medical Insurance The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement. The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided. Under this arrangement, the employee is provided with an annual opt out payment. II. Vision and Prescription The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement. III. Dental Coverage The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement. IV. Life Insurance A $50,000 life insurance policy is afforded to full-time employees, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. V. Retirement All full-time employees and part-time employees working more than 1,000 hours per year qualify for Luzerne County retirement benefits, in which employees must contribute 5% of their earnings, and may choose to add to an additional voluntary contribution, not to exceed an additional 10%. 01 Have you or have you ever had regular Civil Service status as an Aging Care Manager 2? *NOTE* You must possess Regular Civil Service Status to apply to this posting. If you do not, you must apply via Civil Service at: *********************************************** * Yes * No Required Question

Job DescriptionSalary: Bring Your Leadership to the Ice! Are you ready to take center ice in a role that blends operations, customer experience, and community engagement? The Skatium of Haverford Township is seeking adynamic Operations Manager to lead the charge in delivering an exceptional skating experience. From managing a high-energy team to ensuring flawless ice conditions and hosting exciting events, this position is perfect for a proactive leader who thrives in a fast-paced environment. If youre passionate about sports, skilled in operations, and eager to make an impact, we want you on our team! The Skatium Operations Manager is responsible for overseeing the daily operations of our ice-skating rink, ensuring a safe, enjoyable, and well-maintained environment for patrons and staff. This dynamic role includes managing personnel, scheduling, facility maintenance, customer service, and coordinating events and programs. Key Responsibilities: Oversee rink operations and enforce safety standards Recruit, train, and schedule staff Maintain ice quality and facility upkeep Deliver exceptional customer service Plan and execute programs, leagues, and special events Manage budgets, POS systems, and financial processes Collaborate with tenants and marketing teams to promote activities Qualifications: Bachelors degree in Sports Management, Business Administration, or related field preferred (or equivalent experience) 35 years of rink management or similar experience preferred; 510 years may substitute for degree Strong leadership, organizational, and multitasking skills Knowledge of ice maintenance and rink operations Valid drivers license (required for ice resurfacer operation) Proficiency in Microsoft Office Suite Excellent communication and customer service skills Ability to work in a fast-paced environment with minimal supervision Additional Skills: Basic mechanical knowledge of rink systems (cooling towers, chillers, dehumidifiers) Innovative mindset for programming and promotions Strong attention to detail and safety protocols Reports to: Assistant Township Manager If youre passionate about creating an outstanding skating experience and have the skills to lead a high-performing team, wed love to hear from you!

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The General Manager is responsible for overall Planning, Organizing, leading, and controlling (P-O-L-C) functions of the facility. In addition, the General Manager will manage all aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the General Manager will create a customer first environment for internal and external customers by offering unique and innovative solutions that meet customer needs while maintaining company standards for policy, quality, and service. ESSENTIAL DUTIES Partners with HR to attract, recruit, develop and retain a diverse, high performing team Train and develop staff to meet company guidelines and expectations Ensure there is continual, positive communication and feedback with staff in addition to all annual Continuous Improvement Summaries (CIS -- Reviews) delivered timely Manages team through an innovative, creative, inspirational leadership style Ability to hold staff consistently accountable with unbiased fairness to help drive performance Create a highly engaged team environment which drives execution, innovation, productivity, and future leaders Holds self to a high level of integrity in all interactions and decision making Proactively manages performance of managers and staff to address all opportunities quickly, and to redirect or take appropriate action if applicable Manages the day-to-day operations of the facility including, but not limited to becoming a Subject Matter Expert (SME) in all process areas both in the office and with outside yard jobs and tasks Responsible for recruiting and maintaining appropriate number of sub-haulers to manage the logistical requirements of running a Copart facility properly and effectively Must remain within allowable compliance guidelines for any System Quality Reviews, Field Quality Reviews, and Equipment and Safety Reviews Must immediately raise any concerns that could negatively impact the facility, the employees, or customers up to the Regional Manager Set goals and ensures that each employee is leveraging the tools provided to them to achieve continual success Ensure your locations are compliant with laws and regulations to include county, state, EPA, OSHA, and Department of Motor Vehicle regulations Disseminate pertinent knowledge throughout location to all employees to ensure transparency and clarity on company goals and initiatives Responsible for customer relationships (buyers, sellers, and internal customers) Identifying knowledge and skill gaps amongst your team and ensure there are remedies for said gaps Brand ambassador of the company's mission, vision, values, and culture Ability to communicate to all levels of leadership throughout the organization with tact and professionalism both written and verbal May be called upon to support local or non-local CAT events throughout the year Accountable for understanding the assigned profit and Loss Statement. Identifying ways to increase revenue and decrease costs. Other duties as assigned by Regional Manager or a member of upper Management Required Skills & Experience: Minimum of 2-3 years as a manager, military or other relevant experience preferred Proven track record of driving and achieving operational excellence and execution of corporate goals Metric Driven Proven track record on supporting change initiatives and ensuring the team can easily adapt to, and manage the change effectively and with positivity Strong communication skills with the ability to adjust your tone/communication style according to your audience Strong relationship building skills Strong critical thinking skills using logic and help to identify alternative solutions to operational issues Strong decision-making skills -- will consider benefits and risks to potential decisions to choose the most appropriate course of action Strong listening skills -- takes the time to actively listen to issues or concerns to help develop and execute on the solution Able to manage time effectively and prioritize tasks to meet new deadlines or productivity goals Strong problem-solving skills Able to multi-task and stay positive and motivated with a strong sense of urgency Bi-lingual a plus Travel may be required Valid Driver's License Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work