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Service Manager/Senior Technician Careers

There is more than meets the eye when it comes to being a service manager/senior technician. For example, did you know that they make an average of $65.55 an hour? That's $136,351 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 7,900 job opportunities across the U.S.

What Does a Service Manager/Senior Technician Do

There are certain skills that many service managers/senior technician have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed dexterity, mechanical skills and organizational skills.

When it comes to the most important skills required to be a service manager/senior technician, we found that a lot of resumes listed 9.0% of service managers/senior technician included project management, while 6.8% of resumes included infrastructure, and 6.7% of resumes included service delivery. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service manager/senior technician job title. But what industry to start with? Most service managers/senior technician actually find jobs in the technology and retail industries.

How To Become a Service Manager/Senior Technician

If you're interested in becoming a service manager/senior technician, one of the first things to consider is how much education you need. We've determined that 49.9% of service managers/senior technician have a bachelor's degree. In terms of higher education levels, we found that 12.1% of service managers/senior technician have master's degrees. Even though most service managers/senior technician have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service manager/senior technician. When we researched the most common majors for a service manager/senior technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service manager/senior technician resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a service manager/senior technician. In fact, many service manager/senior technician jobs require experience in a role such as manager. Meanwhile, many service managers/senior technician also have previous career experience in roles such as service technician or technical services manager.

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Average Salary
$136,351
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
25,645
Job Openings

Service Manager/Senior Technician Career Paths

Top Careers Before Service Manager/Senior Technician

Manager
10.3 %

Top Careers After Service Manager/Senior Technician

Service Manager/Senior Technician Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Manager/Senior Technician

Service Managers/Senior Technician in America make an average salary of $136,351 per year or $66 per hour. The top 10 percent makes over $181,000 per year, while the bottom 10 percent under $102,000 per year.
Average Salary
$136,351
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Seattle, WA
Salary Range137k - 226k$177k$176,730
New York, NY
Salary Range110k - 177k$140k$139,752
Parsippany-Troy Hills, NJ
Salary Range107k - 174k$137k$137,057
Austin, TX
Salary Range87k - 152k$116k$115,751
Alpharetta, GA
Salary Range86k - 152k$114k$114,418
Doral, FL
Salary Range69k - 133k$96k$96,348
$69k
$226k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Senior Manager, Information Technology Service Management
Senior Manager, Information Technology Service Management
Cobank
Cobank
05/27/2021
05/27/2021
$125,00005/27/2021
$125,000
Senior Technical Services Manager
Senior Technical Services Manager
Prince Agri Products, Inc.
Prince Agri Products, Inc.
02/11/2021
02/11/2021
$127,75402/11/2021
$127,754
Senior Manager, Technical Accounting Services
Senior Manager, Technical Accounting Services
Corning Incorporated
Corning Incorporated
10/07/2020
10/07/2020
$188,21910/07/2020
$188,219
SR. Technical Service Manager-Bakery
SR. Technical Service Manager-Bakery
Kemin Industries, Inc.
Kemin Industries, Inc.
08/18/2020
08/18/2020
$88,23408/18/2020
$88,234
Senior Technology Service Manager
Senior Technology Service Manager
Cox Automotive Corporate Services, LLC
Cox Automotive Corporate Services, LLC
07/16/2020
07/16/2020
$117,54807/16/2020
$117,548
See More Recent Salaries

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Service Manager/Senior Technician Demographics

Gender

male

84.8 %

female

11.8 %

unknown

3.3 %

Ethnicity

White

74.4 %

Hispanic or Latino

15.6 %

Black or African American

5.9 %

Foreign Languages Spoken

Spanish

33.3 %

German

16.7 %

Georgian

16.7 %
See More Demographics

Service Manager/Senior Technician Education

Majors

Business
22.6 %

Degrees

Bachelors

49.9 %

Certificate

16.1 %

Associate

15.7 %
See More Education Info

Online Courses For Service Manager/Senior Technician That You May Like

Managing Customer Service
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Become indispensable to any organization by understanding how to identify and meet customer needs...

Start Improving Customer Service
udemy
3.9
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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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Top Skills For a Service Manager/Senior Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.0% of service managers/senior technician listed project management on their resume, but soft skills such as dexterity and mechanical skills are important as well.

Best States For a Service Manager/Senior Technician

Some places are better than others when it comes to starting a career as a service manager/senior technician. The best states for people in this position are North Dakota, Rhode Island, Washington, and Wyoming. Service managers/senior technician make the most in North Dakota with an average salary of $172,073. Whereas in Rhode Island and Washington, they would average $166,681 and $166,348, respectively. While service managers/senior technician would only make an average of $163,711 in Wyoming, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Dakota

Total Service Manager/Senior Technician Jobs:
168
Highest 10% Earn:
$245,000
Location Quotient:
1.46
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Wyoming

Total Service Manager/Senior Technician Jobs:
78
Highest 10% Earn:
$244,000
Location Quotient:
1.05
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Service Manager/Senior Technician Jobs:
117
Highest 10% Earn:
$232,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Manager/Senior Technician Employers

1. Ernst & Young
4.9
Avg. Salary: 
$141,862
Service Manager/Senior Technicians Hired: 
18+
2. Zoetis
4.9
Avg. Salary: 
$133,597
Service Manager/Senior Technicians Hired: 
7+
3. Sam's Club
4.0
Avg. Salary: 
$121,386
Service Manager/Senior Technicians Hired: 
6+
4. AT&T
4.7
Avg. Salary: 
$136,910
Service Manager/Senior Technicians Hired: 
5+
5. Staples
4.6
Avg. Salary: 
$114,280
Service Manager/Senior Technicians Hired: 
5+
6. PricewaterhouseCoopers
4.9
Avg. Salary: 
$142,733
Service Manager/Senior Technicians Hired: 
4+

Service Manager/Senior Technician Videos

Updated October 2, 2020