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  • Waterpark Operations Manager (Full-Time)

    Six Flags White Water 4.1company rating

    Service manager job in Marietta, GA

    Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations. Responsibilities:What's In It For You? Full-Time position with competitive pay, bonus, and benefits plan Quarterly 401K match on up to 5% of your contributions Free passes for your family and friends Free admission to regional attractions and other regional theme parks Essential Duties and Responsibilities Oversee all operational functions related to the safe and effective operation of Aquatics, Front Gate, and Park Services. Monitor and affect Guest Satisfaction by championing guest service programs and initiatives. Support and enforce corporate Operations and Safety policies and initiatives. Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service. Routinely inspect all areas for hazards and other safety-related risks. Communicate with Park management and Team Members on any hazards that exist or may come to exist. Proactively manage safety and ensure all attractions are operating safely. Ensure proper staffing levels are maintained through recruiting, interviewing, and retention programs. Development and maintenance of expense budgets and annual business plans for areas of responsibility. Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings. Recruit and hire seasonal employees to ensure proper staffing levels. Develop and administer departmental policies and procedures. Request and review bids for outside service contracts outlined within expense budgets. Interface with the Maintenance division to maximize safety and maximize the Guest ride experience. Responsible for maintaining a Total Safety culture for both Guests and Team Members. Maintain cleanliness throughout the Park with special attention to back areas and storage facilities. Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments. Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance. Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention. Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback. Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement. Serve as Park and Departmental Duty Manager. Perform all other duties as assigned. Salary Range: starting at $59,000 (Based on experience and certifications) Reports To: Waterpark Director Qualifications: Minimum Requirements 3+ years of progressive leadership experience in Operations, theme parks, or similar operations. College degree in Business, Management, and/or equivalent management experience. Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds. Strong leadership and communication skills, both written and verbal. Experience preparing and managing budgets. Must possess strong organizational skills and be able to multitask under high-pressure emergencies. Excellent communication skills, both written and verbal. Must have a valid driver's license. Computer literacy with proficiency in Microsoft Office applications. Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays. Must have the ability to stand, walk, crouch, bend, stoop, kneel, and lift up to forty pounds occasionally. Strong experience in training and presentation skills to develop large teams. Must be capable of bending, squatting, kneeling, and climbing heights in excess of 200 feet.
    $59k yearly Auto-Apply 4d ago
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  • Customer Service Manager

    Group Bayport

    Service manager job in Suwanee, GA

    Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $32k-58k yearly est. 1d ago
  • Service Delivery Manager

    Surelock Technology

    Service manager job in Buford, GA

    Who We Are SureLock Technology has grown through one simple belief, invest in people, and everything else follows. Our team is the heartbeat of our success. As we've expanded our technical capabilities and embraced emerging technologies, one thing has never changed, our commitment to the people behind it all. We prioritize continuous learning and a collaborative culture where people feel supported and inspired to do their best work. Our customers feel that energy too, which is why they keep coming back. If you're someone who takes pride in creating order out of complexity, empowering teams, and delivering experiences customers rave about, then you'll feel right at home here. About the Role The Service Delivery Manager ensures our services are delivered smoothly, consistently, and with genuine care. You'll lead our delivery teams as you guide customers through technical engagements, shaping the processes that keep operations running at a high level. The Service Delivery Manager is an in-house, on-site role with SureLock. Residing within 25 miles of Buford, GA or the following areas is highly preferred: Lawrenceville, Duluth, Gainsville, etc. This role is all about aligning people, priorities, communication, and expectations so every customer interaction is seamless and every project lands exactly as expected. What You'll Do Coach, mentor, and support engineers and delivery staff in a way that brings out their best Foster a team culture centered on company values Set clear expectations, celebrate wins, and ensure everyone knows how their work contributes to bigger goals Develop delivery plans that support company objectives and create predictable, high-quality outcomes Stay curious about emerging technologies, customer needs, and industry trends to keep our services forward-thinking Serve as a trusted partner to customers, translating their goals into practical, actionable delivery plans Build long-term relationships based on trust, transparency, and consistent follow-through Facilitate communication between customers and internal teams so nothing slips through the cracks Manage the full lifecycle of IT projects from kickoff to post-implementation review Track timelines, budgets, risks, and quality standards to ensure projects land exactly where they should Partner with sales and engineering to ensure proper scoping, planning, and handoffs during every engagement Maintain delivery standards, processes, and best practices that support predictable excellence Introduce tools, workflows, and efficiencies that help the team move faster and smarter Conduct service reviews to identify patterns, opportunities, and places where we can elevate the customer experience What You'll Bring Bachelor's degree in IT, Computer Science, Business, or related field (Master's a plus) or equivalent experience. Experience successfully leading delivery or professional services teams in a fast-paced IT services environment Demonstrated experience delivering technical infrastructure projects, including network and data center implementations, from planning through close-out. Strong background in enterprise networking, including wired switching/routing and wireless architectures (Aruba, Cisco, Mist, or equivalent platforms). Proficiency with server, virtualization, and hyper-converged environments such as VMware, Nutanix, or similar technologies. Working knowledge of enterprise security technologies, including firewalls, VPNs, authentication systems, and best practices for securing network and server environments. Experience managing IT service operations, including help desk teams, ticket workflows, escalations, and adherence to SLAs. A leadership style that drives accountability and clear communication Demonstrated ability to develop, foster, and maintain strong customer relationships A track record of managing complex technology projects with clarity and consistency PMP or similar certification is a plus. Existing relationships in the channel services community are a bonus but not required. What It's Like to Work Here We're a team that shows up with intention every single day. Our culture reflects four guiding values that shape how we lead, collaborate, and serve: Proactive Ingenuity - Our team is forward thinking and resourceful. We regularly solve problems before they surface, and we encourage fresh ideas that keep us ahead of the curve. Positive Team Harmony - We work together with respect, energy, and a genuine desire to lift each other up. Everyone's contribution matters, and everyone has a place here. Protecting our culture with positivity has helped us scale and attract partners who want to work with us. Relentless Commitment - We follow through and take pride in delivering excellence no matter the challenge. Good enough is never our standard. Trusted Reliability - Our clients and teammates know they can count on us. We communicate clearly, own our responsibilities, and build confidence through consistent actions. At SureLock, we're not just looking for someone who can perform the tasks of the job. We're looking for someone who embodies these values and is excited to shape how our customers experience us and how our teams experience their work every day. We want team member who are “all in.” Why Join SureLock Technology? SureLock has grown from $200K in revenue in 2019 to a projected $26M in 2025, and we're still accelerating. We are a multi-year Inc. 5000 honoree with a culture grounded in our values and a deep commitment to excellence. You'll step into a pivotal leadership position at a defining moment in our expansion. And you'll collaborate with a passionate, highly engaged team. Within this team, you'll play a meaningful role in shaping the future of IT solutions in the Southeast and beyond. Compensation: Salary: $85,000 - $90,000 Ready to Explore This Opportunity? We'd love to connect with you. Please send the following to *************************: Your resume A cover letter sharing why you want to work with us specifically and answers to the following short questions: -How does this role align with your goals -Do you drive the speed limit? * Applications without a cover letter will not be considered. * Applications only submitted via LinkedIn could be missed, so please make sure you apply through the email address above.
    $85k-90k yearly 5d ago
  • Water Operations Field Manager

    Processminer Inc.

    Service manager job in Atlanta, GA

    The ProcessMiner Water Operations Field Manager is a hands-on, customer-facing role that sits at the intersection of operations, lab work, and technology. You will spend most of your time on-site at customer water and wastewater facilities, supporting the installation and operation of ProcessMiner solutions. That includes mechanical and instrumentation work, sample collection, lab testing, equipment checks, data entry, and direct operator support. If you're not comfortable traveling frequently, working in active industrial plants, wearing PPE, and talking with operators and plant managers every day, this is not the right role. Key Responsibilities 1. Site Operations & Process Monitoring Act as the on-site ProcessMiner operator for assigned projects, supporting day-to-day plant operations related to our solution. Monitor process performance using plant instruments, field measurements, and ProcessMiner dashboards. Observe changes in operating conditions and interpret meter, gauge, and analyzer readings to identify potential issues or optimization opportunities. Conduct routine field checks on pumps, valves, blowers, and other process equipment tied to our system. Maintain a site log of operations, events, process changes, alarms, and key parameters. 2. Installation, Commissioning & Equipment Support Support the installation and commissioning of ProcessMiner hardware and software at customer sites Sensors and analyzers (e.g., flow, pressure, turbidity, pH, DO, ORP, conductivity) Sampling lines and small-bore piping where applicable Edge devices, industrial PCs, or networking hardware Work with plant staff and ProcessMiner engineers to bring systems online, validate signals, and confirm that data, alarms, and controls are functioning as designed. Perform basic troubleshooting and minor repairs/adjustments on instrumentation, sample lines, and auxiliary equipment as needed. Coordinate with ProcessMiner remote teams for issues that require advanced technical support. 3. Sampling, Lab Work & Testing Perform routine sample collection from process streams in accordance with site and regulatory protocols. Conduct standard wet lab tests, such as: TSS (Total Suspended Solids) COD/BOD as applicable Ammonia, Nitrate pH, Conductivity, Turbidity, Alkalinity Mixed Liquor Suspended Solids (MLSS) Heavy Metal Ion traces Other basic parameters as required by project scope Accurately record, interpret, and communicate lab results to the ProcessMiner team and plant staff for process control decisions. Help design and execute field trials and optimization tests (e.g., chemical dosing trials, filter performance checks, dewatering tests). 4. Customer Support, Training & Relationship Management Serve as a primary on-site contact for operators, supervisors, and plant management during project rollout and stabilization. Provide operator training on: ProcessMiner dashboards and alerts Data entry or verification procedures Basic troubleshooting steps Translate operator feedback and real-world issues into clear, actionable information for ProcessMiner engineers and product teams. Represent ProcessMiner professionally on-site, building trust through reliability, responsiveness, and clear communication. 5. Data, Reporting & Documentation Enter and validate process and lab data in ProcessMiner tools, spreadsheets (Excel), or customer systems as required. Prepare routine reports summarizing: Key process KPIs Lab test results Equipment status and downtime Notable events or deviations Follow and contribute to Standard Operating Procedures (SOPs) for sampling, testing, installation, and site support. Document findings, incidents, and improvement opportunities in a structured, repeatable way. 6. Safety & Compliance Strictly follow all site safety rules, ProcessMiner safety policies, and regulatory requirements. Use appropriate PPE and safe work practices in confined spaces, at heights, near basins/tanks, and around moving equipment. If not already certified, obtain necessary confined space entry, lockout/tagout, and forklift training where required for specific projects. Immediately report safety incidents, near misses, and equipment failures. Knowledge, Skills, and Abilities Ability to read, write, and interpret: Safety rules and site-specific procedures SOPs, operating manuals, and lab test procedures Basic P&IDs and process flow diagrams (or willingness to learn quickly) Ability to write and interpret routine reports and email correspondence for internal and customer stakeholders. Strong verbal communication skills with plant operators, supervisors, vendors, and project teams. Comfort with basic math and process calculations, including: Flow, volume, and dosing calculations Concentrations, proportions, and unit conversions Basic algebra and geometry used in process work Ability to complete standard wet lab tests (TSS, COD/BOD, pH, Conductivity, Turbidity, etc.) with accuracy and consistency. Basic computer skills: Proficient with Word and Excel (or Google Docs/Sheets) Comfortable using web-based dashboards and mobile apps Able to learn new software tools quickly Strong mechanical and process aptitude: Understanding of pumps, valves, blowers, hydraulics, and basic process controls High personal ownership: able to work independently within established procedures and know when to escalate issues. Minimum Education and Experience High school diploma or GED required; associate degree or technical certification in environmental science, water/wastewater technology, chemistry, and/or related field experience preferred. 2+ years of experience in water or wastewater treatment plant operations, lab work, or closely related industrial process operations. Existing state-recognized Water or Wastewater Operator license is a strong plus; willingness and ability to obtain one if required by certain sites. Valid driver's license with an acceptable driving record. Ability to successfully pass background check, drug screen, and site-required medical/fit-for-duty examinations. Travel & Work Environment This role requires frequent travel (50-80%) and multi-day stays at customer sites. Work is primarily performed in industrial environments, including: Municipal and industrial water/wastewater plants Sludge handling and dewatering areas Chemical feed and storage areas Regular exposure to: Wet and humid conditions Odors associated with wastewater and sludge Noise, moving mechanical parts, and outdoor weather Physical requirements: Standing and walking for extended periods Climbing stairs and ladders Occasional lifting of up to ~50 lbs (samples, small equipment, etc.) If you like being in the field, solving real process problems, working closely with operators, and seeing the impact of your work on water quality and plant performance, this role will fit you. If you want to sit behind a desk all day, it won't.
    $44k-78k yearly est. 3d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Service manager job in Atlanta, GA

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Atlanta, Georgia as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $56k-104k yearly est. 1d ago
  • Industrial Property GM: On-Site Operations Leader

    Jones Lang Lasalle Incorporated 4.8company rating

    Service manager job in Atlanta, GA

    A leading global real estate firm is seeking a General Manager to oversee the management of industrial properties in Atlanta, GA. Responsibilities include managing operations, finances, and tenant relations to maximize property value. The ideal candidate should have over 7 years of experience in real estate management, strong financial skills, and excellent communication abilities. This role supports personal well-being with comprehensive benefits including a 401(k) plan and medical coverage. #J-18808-Ljbffr
    $50k-112k yearly est. 3d ago
  • Group Manager

    Krypton Fund Services

    Service manager job in Atlanta, GA

    Primary Responsibilities Ensure client satisfaction by establishing and adhering to policies and procedures related to Operations and the company, with a focus on enhancing client experience and service delivery. Foster effective communication among all staff levels to promote a collaborative environment and a culture of engagement and teamwork. Address and resolve client needs promptly and comprehensively, proactively identifying opportunities for service improvement and initiating corrective action when necessary. Represent Operations with external stakeholders, including client auditors, maintaining positive relationships and open dialogue to ensure alignment with client expectations. Manage the implementation process of new clients, collaborating with cross-functional teams to ensure a smooth transition and efficient set-up within Operations while also fostering positive client experiences. Assist senior management in policy development and the implementation of internal controls, with particular emphasis on promoting staff engagement and empowerment. Review financial reporting/NAV packages for accuracy, adherence to controls, and timeliness, providing insights and recommendations for improvement as needed. Research and resolve accounting and tax issues, providing expert guidance and support to internal stakeholders and clients as required. Stay informed of regulatory requirements and liaise with the local regulator as necessary to ensure compliance, Assist and drive staff engagement initiatives. Conduct employee appraisals in line with the company's performance management tools, providing constructive feedback and support for professional development while fostering a culture of employee engagement and growth. Ensure adherence to and actively participate in the annual SOC Type II audit process but gathering evidence, working with the auditors and participating in the internal audit function. Represent the company at networking events, as needed, and be able to represent the Operations process articulately with prospective clients. Qualifications Required: A professional accounting qualification Minimum 15 years of experience working in fund administration, specifically with exposure to financial markets/institutions, debt funds, hedge funds or private equity vehicles Minimum of five (5) years of experience managing a team of 10 or more, both in-person and remote. Strong knowledge of investment accounting and technical knowledge of alternative investments, fund accounting and the preparation of financial statements Paxus and/or Investran experience preferred Detailed knowledge and understanding of regulatory matters including Anti-Money Laundering/Anti-Terrorist Financing and other regulatory reporting Strong computer skills and effective communication skills, both verbal and written The willingness to work overtime and public holidays when required Based in Atlanta, GA
    $79k-123k yearly est. 1d ago
  • Community & Operations Manager

    Collaborative Real Estate

    Service manager job in Atlanta, GA

    We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA) Company: Collaborative Real Estate Employment Type: Full-Time | Exempt Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast. Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy. We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day. What You'll Do Community & Member Experience Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture Support and connect members, helping them feel informed, engaged, and supported Onboard new members and teams, ensuring they feel inspired from day one Assist in planning and hosting community events, workshops, and gatherings Help coordinate meeting room and event space bookings Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem Operations & Space Management Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination Manage supplies, technology needs, visitor access, and general administrative support Keep Studio B. polished, organized, and running smoothly Troubleshoot basic tech or facility issues as needed Assist with event setup, logistics, and on-the-ground coordination Growth, Sales & Storytelling Lead engaging, high-energy tours for potential members Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships Assist with event inquiries and help build a strong calendar of meetings and community events Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins Who You Are High-energy, warm, approachable - a natural “community host” Exceptionally organized with strong multitasking instincts Confident communicator, comfortable giving tours and speaking with prospective members Service-minded with light sales experience or interest Proactive, resourceful, and skilled at anticipating needs Curious about innovation, entrepreneurship, and connecting people Early- or mid-career professional with strong administrative and operational instincts Qualifications Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience Proficiency in MS Office; familiarity with Canva and CoWorks a plus Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful Comfortable working early mornings, evenings, or weekends for events Ability to lift/move event materials as needed About Collaborative Real Estate (CRE) CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life. We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.
    $48k-82k yearly est. 1d ago
  • Operations Manager, Neurology

    Eagle Telemedicine 3.7company rating

    Service manager job in Atlanta, GA

    The Operations Manager, Neurology, is responsible for day-to-day operational oversight of the Neurology service line. In conjunction with operational and clinical leadership, they are responsible for effective implementation of new programs, ongoing management of existing programs, and ensuring continuous outstanding services for all Neurology programs. Essential Duties: · Service Line Management o Works closely with the Stroke Program Coordinator to: Implement and enforce service line specific policies and procedures Implement service line specific measurement systems to manage program performance Create and execute action plans for service improvement based on the results of the measurement systems that were developed Aggregate and communicate various metrics relevant to service line to clinical and operational leadership o Stays informed of internal and external factors that could impact service line o Collaborates with Medical Directors and Vice President of Clinical Services to enhance, implement, and revise service line specific clinical initiatives o Identify and recommend improvements to the way the service line is operationalized o Collaborates with clinical and operational leaders in the development and delivery of services to ensure alignment with patient needs, client contracts, and operational plans. o Continuously evaluates service quality from an operational perspective Supports corporate initiatives and special projects as needed. · Program Management o Accountable to manage successful telemedicine program implementations Plans, executes and finalizes projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors/consultants in order to deliver projects according to plan. Defines project initiatives and oversees quality control throughout the project lifecycle. o Drives collaboration with internal teams Works with Licensing and Credentialing to effectively prioritize providers Interfaces with Business Development to understand the pipeline of new programs Manages programs in tandem with the Clinical Services team o Ensures new program implementations are tailored to the needs of service line o Establishes and maintains effective working relationships with physicians and clients o Maintains oversight of the physician onboarding process for service line o Manages programs post go-live and directs team regarding necessary changes or improvements to specific programs o Build relationships with clients based on trust and respect and act as a client advocate to ensure they are receiving the highest level of service o Identifies expansion opportunities and potential partners o Participates in Administrator on Call Rotation Required Knowledge, Skills, and Abilities · Microsoft Office Suite · Solid communication skills, both written and verbal · Excellent problem-solving skills and the ability to multi-task · Solid ability to make confident decisions · Ability to lead others and drive for results · Strong ability to follow through and high attention to detail required · Flexibility and willingness to take on new tasks with guidance · Patience, persistence, and a good attitude Education and Experience · Bachelor's degree or other equivalent experience · 3+ years Healthcare experience required · 3+ years Project management experience required · Experience working with a Neurology practice required
    $48k-85k yearly est. 1d ago
  • General Manager

    Jimmy John's Gourmet Sandwiches

    Service manager job in Atlanta, GA

    Summary: Manages all functions of the restaurant to ensure customer service and high quality products are delivered and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world class customer service while maintaining a clean and organized shift. Duties and Responsibilities Manages a staff of 3 Assistant Managers and approximately 25-30 employees. Assigns, oversees and evaluates work for compliance Manage hiring, training, evaluating, discipline and termination of employees Provides on the job training for new employees Delegates and is responsible for the ordering receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensures a minimum loss from waste or theft Assists in the supervision, preparation, sales and service of food Forecasts food items by estimation what amount of each food item will be consumed per shift Supervises food preparation and service operations while on duty. Assists In shopper during rush periods to ensure the maintenance of restaurant efficiency. Assists In shoppers with greeting customers, talking orders, using the cash register, assembling orders and checking for completeness and correctness Ensures that every customer received world class customer service Routes deliveries and supervises drivers to maximize delivery business and speed Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production) Executes systems and procedures with 100% integrity and completeness Completes daily, weekly and period paperwork with accuracy Controls inventory by using weekly inventory system and maintain regular inventory ordering schedules Conducts Weekly Manager meetings Audits system and procedures as well as shift ending paperwork Completes preventative maintenance and upkeep on stores equipment and supplies Performs other related duties as required Responsible for 100% of the cash drawers during the shift Manages deposits and change orders per Deposit Operating Procedure Knowledge, Skills, Abilities & Work Environment: Must be able to speak, read and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand use of personal computer of various software such as Excel and Word. Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate. Special Requirements: Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, clean driving record and must have physical stamina to work 50-60 hours per week.
    $39k-71k yearly est. 7d ago
  • Assistant Store Manager CosmoProf 06331

    Cosmoprof 3.2company rating

    Service manager job in Acworth, GA

    Cosmo Prof Assistant Manager Here at Cosmoprof we strive for innovation, and we empower and encourage artistry. We respect and celebrate diversity and the individual needs of all our stylists and all their customers. Our commitment to stylists is to be more than just a service- we promise to deliver more. By working at Cosmoprof, you would be part of one of the largest hair and beauty supplier in the world, and we need passionate and talented people to make this happen! As an Assistant Manager you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. We are looking for passionate beauty leaders who are looking to support and help run one of our stores. Primary Duties Maximize sales and customer loyalty program in assigned stores. Provides supervision and supports the direction planning of associate's daily goals and activities to deliver an exceptional client experience. Foster an environment of diversity, inclusion and belonging. Acts as main point of contact to resolve customer issues and concerns in the absence of the Store Manager. Work with your Store Manager to analyzes store trends and anticipate customer demands. Assist with engaging, training, and developing the team to achieve positive results, while maintaining a positive environment and decreasing issues. Ensure execution of all company processes in a timely manner and follow through with Company directives, and assignments. Keep the store environment clean, organized, and safe for associates and customers. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent preferred. Minimum 3+ years retail sales/customer service experience preferred. At least 1+ year(s) prior management experience preferred. Ability to lead or support a team of associates to meet business objectives. Can effectively communicate with team and management. Must have scheduling availability to meet the needs of the business. Cosmetology license desirable, but not required. Competencies Customer Focused Partner Results Driver Problem Solver Decision Maker Passionate Learner Flexible Agile Adapter Talent Builder Effective Communicator Team Builder Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. Must be able to lift-up to 25 lbs., occasionally while on a ladder, with or without accommodation. May be exposed to fumes, chemicals, and odors upon occasion. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, disability, or any other category under applicable law. Sally Beauty, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
    $33k-42k yearly est. 7d ago
  • Salon Manger

    Regis Haircare Corporation

    Service manager job in Rome, GA

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
    $29k-44k yearly est. 7d ago
  • General Manager

    Istaff 3.2company rating

    Service manager job in Marietta, GA

    We are seeking a highly experienced Construction General Manager to lead and scale a rapidly growing portfolio of large-scale industrial manufacturing projects. This role is responsible for overseeing multiple concurrent projects-often exceeding 10 active builds at a time-with individual project values ranging into the hundreds of millions of dollars. The General Manager will operate at a project executive level, providing strategic oversight, developing project leadership teams, and delivering clear, consistent reporting to executive leadership. Key Responsibilities Provide executive-level oversight of a large, fast-growing portfolio of industrial construction projects, managing 10+ active projects concurrently with increasing scope and complexity Lead, mentor, and develop Project Managers, Project Executives, and field leadership teams to ensure consistent execution, accountability, and performance Maintain full responsibility for project schedules, budgets, risk management, and delivery across all active projects Deliver regular, high-level updates to C-suite leadership on project status, timelines, financials, and key risks Oversee design-build project delivery, including preconstruction planning, design coordination, procurement strategy, and construction execution Ensure strong alignment between preconstruction, procurement, and field operations to support schedule certainty and cost control Maintain a strong field presence and operational understanding of day-to-day construction activities, ensuring constructability, safety, and quality standards are met Supervise large, multi-disciplinary teams across engineering, project management, and field operations Drive operational consistency, process improvement, and scalability as the organization continues to grow Required Experience & Qualifications Minimum of 15 years of experience in the construction industry, with a background in engineering, architecture, or construction management Proven experience delivering large-scale industrial manufacturing construction projects Career progression that includes time spent in the field (e.g., Field Engineer, Project Manager) prior to advancing into senior leadership or General Manager roles Demonstrated experience operating at a Project Executive or General Manager level, overseeing multiple projects simultaneously Strong experience with design-build delivery models, including preconstruction design planning, procurement coordination, and field execution Proven ability to lead, supervise, and develop large teams across multiple projects and disciplines Deep understanding of construction operations, project controls, and the realities of field execution Ability to thrive in a high-growth environment managing increasing project volume and complexity
    $38k-54k yearly est. 2d ago
  • General Manager

    Firehouse Subs 3.9company rating

    Service manager job in Winder, GA

    REPORTS TO: Owner/Franchisee STATEMENT: This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES: Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all Public Safety Foundation initiatives. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Maintains restaurant equipment in full working order and communicates problems immediately to Owner. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by the Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation. The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $31k-39k yearly est. 7d ago
  • Assistant Store Manager CosmoProf 06609

    Sally Beauty Supply 4.3company rating

    Service manager job in Atlanta, GA

    Cosmo Prof Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements * The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. * The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $33k-39k yearly est. 7d ago
  • Environmental Services Operations Manager - 2nd Shift - Northeast George Health System

    Aramark 4.3company rating

    Service manager job in Gainesville, GA

    $2,500 SIGN-ON BONUS Aramark Healthcare+ is seeking an Environmental Services Operations Manager- 2nd shift to join their team at Northeast Georgia Healthcare System in Gainesville, GA. The Environmental Services Operations Manager - 2nd shift is responsible for developing and executing facilitysolutions to ensure all health and safety standards are met. The Environmental Services Operations Manager - 2nd shift is responsible for servicing and/or maintaining a physical location or site to client specifications, leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Job Responsibilities Leadership ? Overall ownership and accountability of operational management and financial performance of the unit ? Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved ? Reward and recognize employees ? Identify and engage top talent and develop team members to their fullest potential within the organization ? Plan and lead team management meetings ? Ensure safety and sanitation standards in all operations. Client Relationship ? Establish and maintain effective client and customer rapport for a mutually beneficial business relationship ? Identify client needs and communicate operational progress ? Deliver and model WEST as the foundation for delivering excellent customer service ? Facilitate and support new business and retention activities. ? Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications Financial Performance ? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory ? Ensure the completion and maintenance of financial statements relative to the department ? Oversight and responsibility to deliver client and company financial targets ? Adopt all Aramark processes and systems, eliminate custom/manual reports ? Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity ? Implement and maintain GM agenda for both labor and total quality management requirements ? Create value through efficient operations, appropriate cost controls, and profit management ? Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 3 years of experience in healthcare environmental services ? Requires up to 2 years of experience in a management or supervisory role preferred ? Requires a Bachelor Degree or equivalent experience ? Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
    $35k-53k yearly est. 3h ago
  • Market Area Manager - Duluth, GA

    Credit Acceptance 4.5company rating

    Service manager job in Atlanta, GA

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $20k-28k yearly est. 5d ago
  • Assistant Manager

    Chicken Salad Chick 3.7company rating

    Service manager job in Alpharetta, GA

    The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility. **Essential Responsibilities** + Serve as a Brand Ambassador for Chicken Salad Chick. + Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. + Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. + Ensure that all products are consistently prepared and served according to CSC standards. + Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment. + Control cash and other receipts by adhering to cash handling and reconciliation procedures. + Operationally fill in as needed to ensure guest service standards and efficient operations. + Continually strive to develop staff in all areas of managerial and professional development. + Prepare all required paperwork, forms and reports in an organized and timely manner. + Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. + Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences. + Takes actions to solve and celebrates guest feedback. + Monitors food and equipment inventories, conducts inventory counts and maintains inventory records. + Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations. + Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. **Required Knowledge, Skills and Abilities** + Excellent written and oral communication skills + Excellent organization skills + Ability to multitask + Working knowledge of back office tools + Ability to quickly learn and master new computer software **Education and Experience** + One to two years related experience and/or training; or equivalent combination of education and experience **Physical Demands** + Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects + Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday + Must be able to work and perform all duties at any station in the kitchen or service area _Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer._
    $31k-42k yearly est. 7d ago
  • General Manager

    Jimmy John's Gourmet Sandwiches

    Service manager job in Forest Park, GA

    Summary: Manages all functions of the restaurant to ensure customer service and high quality products are delivered and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world class customer service while maintaining a clean and organized shift. Duties and Responsibilities Manages a staff of 3 Assistant Managers and approximately 25-30 employees. Assigns, oversees and evaluates work for compliance Manage hiring, training, evaluating, discipline and termination of employees Provides on the job training for new employees Delegates and is responsible for the ordering receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensures a minimum loss from waste or theft Assists in the supervision, preparation, sales and service of food Forecasts food items by estimation what amount of each food item will be consumed per shift Supervises food preparation and service operations while on duty. Assists In shopper during rush periods to ensure the maintenance of restaurant efficiency. Assists In shoppers with greeting customers, talking orders, using the cash register, assembling orders and checking for completeness and correctness Ensures that every customer received world class customer service Routes deliveries and supervises drivers to maximize delivery business and speed Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production) Executes systems and procedures with 100% integrity and completeness Completes daily, weekly and period paperwork with accuracy Controls inventory by using weekly inventory system and maintain regular inventory ordering schedules Conducts Weekly Manager meetings Audits system and procedures as well as shift ending paperwork Completes preventative maintenance and upkeep on stores equipment and supplies Performs other related duties as required Responsible for 100% of the cash drawers during the shift Manages deposits and change orders per Deposit Operating Procedure Knowledge, Skills, Abilities & Work Environment: Must be able to speak, read and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand use of personal computer of various software such as Excel and Word. Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate. Special Requirements: Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, clean driving record and must have physical stamina to work 50-60 hours per week.
    $39k-71k yearly est. 7d ago
  • General Manager, Industrial Property Management

    Jones Lang Lasalle Incorporated 4.8company rating

    Service manager job in Atlanta, GA

    General Manager, Industrial Property Management page is loaded## General Manager, Industrial Property Managementremote type: On-sitelocations: Atlanta, GAtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ447646**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**As the General Manager of an industrial property or portfolio, your role is to coordinate all aspects of property management. This includes developing effective relationships with JLL clients and tenants, supervising staff, managing property maintenance, overseeing capital improvements, and handling financial reporting and record-keeping. By effectively managing operations, financials, and relationships, you contribute to maximizing property value, delivering exceptional service, and driving success for clients, tenants, and the company.The Industrial GM role is based on-site. \*Local market requirements may vary**What your day-to-day will look like:*** Ensuring high tenant satisfaction, maintain property appearance, manage operating expenses and capital expenditures, and monitor overall financial health of the properties* Development and implementation of operating and capital budgets, and financial reporting, and annual CAM recs* Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.* Coordinating tenant move-ins, including preparing commencement letters and managing lease administration.* Ensure property, or properties are operating in accordance with JLL best practices**Required Qualifications:*** Minimum of seven (7) to ten (10 years of industrial real estate or property management experience* Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people* Advanced oral and written communication skills* Strong financial and accounting acumen, and experience with budgeting and financial reporting* Efficient problem-solving skills**Preferred Qualifications:*** Bachelors Degree* Real Estate License is required within the first six months of assuming the position* Client focused approach* Proficient in Microsoft office and other required software**Location:**On-site -Atlanta, GAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr
    $38k-70k yearly est. 2d ago

Learn more about service manager jobs

How much does a service manager earn in Smyrna, GA?

The average service manager in Smyrna, GA earns between $38,000 and $103,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Smyrna, GA

$62,000

What are the biggest employers of Service Managers in Smyrna, GA?

The biggest employers of Service Managers in Smyrna, GA are:
  1. Western Union
  2. Yancey Bros. Co.
  3. Engineering Consulting Services
  4. SOC
  5. Mechanics & Body Shops Marketplace
  6. Rooter King Plumbers
  7. Tradewize Recruiting
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