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Service manager jobs in South Dakota - 683 jobs

  • General Manager

    TM Industries, LLC/Trailmanor

    Service manager job in Parkston, SD

    General Manager - RV/ Travel Trailer Manufacturing Parkston, South Dakota Full-Time position About this Role: We are seeking a dynamic and experienced General Manager to lead our RV manufacturing operations. This role is responsible for overseeing all aspects of production, supply chain, quality control, workforce management, and strategic planning. The ideal candidate will bring deep knowledge of manufacturing processes, a passion for innovation in the RV industry, and a proven ability to lead cross-functional teams to achieve operational excellence and business growth. Key Responsibilities: Operational Leadership Oversee day-to-day operations of the RV manufacturing facility, ensuring production targets, quality standards, and safety protocols are met. Work with leadership team to develop manufacturing processes which improve efficiency and reduce waste. Coordinate with Sales, Purchasing and Logistics teams to ensure timely delivery of materials and finished products. Strategic Planning & Execution Develop and execute short- and long-term business strategies aligned with company goals. Identify opportunities for product innovation, process improvement, and market expansion. Monitor industry trends and competitor activity to maintain a competitive edge. Team & Culture Management Lead, mentor, and develop department managers and staff across Sales, Service, Production, and Quality. Foster a culture of accountability, safety, and continuous improvement. Ensure compliance with labor laws, environmental regulations, and company policies. Financial Oversight Prepare and manage budgets, forecasts, and capital expenditures. Analyze financial reports to identify cost-saving opportunities and drive profitability. Collaborate with finance and executive leadership on pricing, margins, and investment decisions. Customer & Vendor Relations Maintain strong relationships with dealers, suppliers, and service providers. Ensure customer satisfaction through high-quality products and responsive service. Represent the company at trade shows, industry events, and with key stakeholders. Qualifications: Bachelor's degree in Business, Engineering, Manufacturing, or related field preferred. 7+ years of leadership experience in manufacturing, preferably in the RV, automotive, or heavy equipment industries. Strong knowledge of production planning, supply chain management, and quality assurance. Proven ability to lead large teams and manage complex operations. Excellent communication, problem-solving, and decision-making skills. Proficiency in ERP/MRP systems and manufacturing software tools. Preferred Attributes: Passion for the RV lifestyle and outdoor recreation. Experience with custom or luxury vehicle manufacturing. Familiarity with regulatory standards (e.g., RVIA, DOT, OSHA). Track record of driving innovation and operational transformation.
    $45k-75k yearly est. 3d ago
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  • Customer Service Manager

    Wild Oak Boutique

    Service manager job in Sioux Falls, SD

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Parental leave Vision insurance Customer Service Manager Location: Sioux Falls, SD (On-site or Hybrid) Experience Required: 5-7+ years in customer service leadership or management About Wild Oak Boutique Wild Oak Boutique is one of the fastest-growing women's fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, we're looking for a dedicated and experienced Customer Service Manager to support our growth and help elevate the service standards our customers love. About the Role The Customer Service Manager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries - from product questions to post-purchase support - are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty. Key Responsibilities Lead, support, and mentor customer service representatives to deliver exceptional service. Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training materials to maintain high performance standards. Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey. Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy. Monitor performance metrics and KPIs to ensure service goals are consistently met. Review customer feedback to identify trends, reduce repeat issues, and improve internal processes. Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints. Stay updated on best practices, tools, and technology that enhance customer service operations. Qualifications 5-7+ years of experience in customer service or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social media platforms. Demonstrated experience leading and developing high-performing teams. Excellent communication, problem-solving, and conflict-resolution skills. Highly organized with strong attention to detail and ability to juggle multiple priorities. Customer-first mindset with a passion for elevating the customer experience. Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance. Perks & Benefits Competitive salary + performance-based bonus Employee product discounts Collaborative, supportive company culture Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow Wild Oak Boutique is a rapidly expanding e-commerce destination curating an ever-evolving collection of apparel, footwear, and accessories tailored to women. While our growth has been rapid, it hasn't altered our core identity. Situated in Sioux Falls, South Dakota, Wild Oak Boutique remains a family-owned business. Whether you're embarking on your career journey or a seasoned professional seeking fresh challenges, we provide a diverse range of inspiring and stimulating career paths. Our unwavering commitment is to cultivate a secure, equitable, and respectful atmosphere.
    $42k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager - Minnesota/South Dakota Territory

    Feed Energy 2.9company rating

    Service manager job in Watertown, SD

    Job DescriptionDescription: Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned. Who we are and what we value: Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world. We help feed the world by providing safe, energy-based nutrition solutions. Creativity - Stewardship - Impact - Integrity - Healthy Relationships What we are looking for: The Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions. This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint. Requirements: What you will do: Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor. Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth. Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations. Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues. Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value. Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask. Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value. Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer. Build a strong internal and external network to support account activities and deepen collaboration across the organization. Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement. Bring our company values to life in every interaction-with customers, colleagues, and community partners. Take on additional opportunities and responsibilities that contribute to team success. What you will need: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management). Proven track record in account management, customer service, or related roles. Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients. Strong problem-solving and analytical abilities. Ability to manage multiple priorities and work collaboratively across teams. Customer-centric mindset with a passion for delivering exceptional service. Knowledge of the industry and competitive landscape is preferred.
    $42k-67k yearly est. 9d ago
  • Plumbing Service Manager

    Comfort Heroes Plumbing, Heating & Air

    Service manager job in Rapid City, SD

    Job Description Here We Grow Again! Are you a Plumbing Service Manager who wants to work for a thriving company where you can grow, be recognized and be rewarded for your work? Comfort Heroes is looking for a Plumbing Service Manager who: Adapts well to changes in priority at a moments notice and is a good problem solver. Has experience overseeing a group of 7+ employees and has experience leading a team. Can keep teammates motivated while building confidence and team comradery. Holds proficient computer skills and is detail oriented. Is familiar with plumbing service offerings. Is able to monitor financial goals and will hold themselves accountable to the goals they set. Holds strong customer service skills as well as sales ability and resourcefulness. What's so different at Comfort Heroes compared to everywhere else? Our target is simple: we want to become the best place to work for superstar employees who are looking for an amazing, long-term career. Here are just a few of the reasons that our team members LOVE working here: Your birthday is a paid day off Paid training Amazing 401(k) Benefits, including Medical/Dental A clearly laid out path to build the life-long career you want to build … and all the popcorn you can eat! Are you a fit for Comfort Heroes? We want to be the last place you'll ever work… because once you work with us, you'll never want to find another job again. We are a career, not a pit-stop on the way. If you're a hard-working professional with something to prove and a passion to be the very best then you might be a fit for us… Along with the job-specific qualifications above, here are the qualities we're looking for in our perfect candidate: You work hard You love working with a team You can diagnose a problem and make recommendations to fix it You love to serve others You love to challenge yourself and you want to learn, and even be cross-trained You understand the importance of serving others (your team members and our customers) You understand and are willing to follow our core values: o Honor God o Safety First For Our Family and Theirs - Think Twice, Act Once o Delivering WOW Through Service - Exceeding Every Customer's Expectations o Demonstrate Highest Level of Integrity - Doing the Right Thing Even When No One is Watching o Great Place to Work - All for One and One for All As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *We hire veterans!* #hc79387
    $59k-96k yearly est. 30d ago
  • MGR, DINING SERVICES

    CCL Hospitality Group

    Service manager job in Sioux Falls, SD

    Job Description Salary: Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a medium to large volume location. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service management experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Communication skills both written and verbal. Financial, budgetary, accounting and computational skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1449690 CCL Hospitality Group DANIELLE BETZELBERGER [[req_classification]]
    $58k-96k yearly est. Easy Apply 8d ago
  • Service Manager

    C & B 4.2company rating

    Service manager job in Wagner, SD

    C & B Operations, LLC is a progressive, family-owned company that has grown over 35 years to include thirty-six John Deere dealerships in six states currently has an opening for a Service Manager at its John Deere Dealership in Wagner, South Dakota. The Service Manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and motivating and engaging employees to be the best in the business. Essential Duties: Manages service operation within the dealership to maximize profits for the dealership and optimizes Service Department processes to ensure external and internal customer satisfaction Strives for profitable growth of service labor sales and exercises disciplined expense control to stay within budget developed Creates annual Service Department goals and budget in alignment with the organization's financial and operational objectives Develops and executes Service Department marketing plan and monitors monthly results to ensure achievement of the department's goals Takes the lead in sharing best practices and implementing common processes throughout the service department and promotes excellent customer service Coordinates, develops and leads customer service clinics and related events Recruits, hires, and retains key talent by maintaining employees and individual development plans Assisting customers and technicians in the diagnosis of machine problems Develops a training plan and schedule for all service department employees and assists or provides instruction in the diagnosis of machinery problems Handles all customer and personnel complaints in the service department. Enforces all safety rules and regulations Handles any other work-related duties assigned by Store Manager and/or Regional Managers Qualifications: 3 years work experience in Service Department operations preferred Ability to speak one on one and within a group Ability to analyze and interpret internal reports Basic understanding of financial principles relative to Service Department operations Ability to use computer applications such as Microsoft Office suite and internet functions Familiarity with John Deere and competitive products Valid driver's license and a safe driving record High school diploma or GED required Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling Benefits: Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace. Competitive pay based on your experience Excellent benefits including - Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match, generous parental leave for both moms & dads, and much more Progressive Paid Time Off and Paid Holidays - starting at 3 weeks of PTO in the first year Opportunities to grow - We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws. Apply today at Careers for this exciting opportunity!
    $61k-99k yearly est. 60d+ ago
  • Lead Service Technician - 2nd Shift M-TH 12:30 p.m.-11:00 p.m.

    Butlerag

    Service manager job in Sioux Falls, SD

    We are looking for self-motivated, hardworking, team-oriented, customer-driven diesel service technician to join our growing service team throughout our four-state region. If you have a passion for working with construction, agriculture or power generation equipment in a team environment, and are eager to continue learning throughout your career, you will be right at home at Butler. The future of our business is dependent upon developing the capabilities of individuals who live our company mission, demonstrate our values and are hungry to grow their careers. Learn more about becoming a Butler Tech by clicking *************************************************** Monday - Thursday 12:30 p.m.-11:00 p.m. ($1.50 lead differential and $2.00 night differential) Job Responsibilities: The position will involve but not be limited to the following duties: •Assists with scheduling work in the shop and field. •Troubleshoots & repairs all aspects of our product lines. •Will be expected to charge out a large percentage of their time to revenue work orders. •Immediately addresses any safety-related issues in the shop. •Assists with contamination control procedures to make sure proper steps are being followed. •Assists technicians on field jobs with tooling, ordering parts and getting information to them in a timely manner. •Maintains a clean and organized workplace, orderly flow through the shop. •Handles special projects as needed/requested by Service Advisors or Service Manager. •Assists with receiving and delivery of equipment in and out of our yard as needed. •Keeps track of small tools, repairs needed, general condition, and assesses new tools that may be needed. •Works closely with trainees and technicians. •Assists in maintaining the work order process from open to close. This will include taking customer calls; troubleshooting on the phone, open work order, and assign technicians, review, and close work orders after the repair is completed. •Makes final inspection on all work leaving the service department. •Ability to work without supervision. •Develops and enhances working relationships with customers and associates. •Understands the complete process of the service department. •After hour's field service, at times, may be required. •Carries after hour's emergency phone as needed. •Other duties as assigned. Qualifications: •Technical degree in a mechanical related field or equivalent combination of business experience, training and/or education required. •Three (3) years minimum mechanical experience with Caterpillar and AGCO (Ag product line) preferred. •This experience is to include all mechanical, hydraulic & electrical system knowledge, and the troubleshooting of these systems. •All applicants should be familiar with time requirements to perform specific jobs. •Have a working knowledge of the on-line DBS, BMTS, and SIS systems. •Consistently achieve set flat rates on work orders. •Possess strong communication and listening skills, as well as strong problem-solving skills. •Leadership training preferred but not required. •Ability to work well within a team environment. •Ability to work with Ag, Truck and Heavy equipment customers. •Individual must meet driver insurability standards. Trade specific tooling required. Must have valid work authorization and be able to work in the U.S. without company sponsorship. As a family business for three generations, we currently employ over 800 associates in 20 locations throughout North Dakota, South Dakota, Montana and Nebraska. If you desire to grow a career with our team, here are some things we offer in our full benefits package: Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket Health Insurance - 3 plan options Health Savings Account - Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance - 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer paid Short-Term Disability Coverage - 60% of base pay Maternity and Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP) - including Health Coaching SmartDollar - employer paid financial planning program Legal Shield/ID Shield products Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite
    $55k-101k yearly est. Auto-Apply 12d ago
  • Service Manager

    Haar Plumbing & Heating

    Service manager job in Aberdeen, SD

    Haar Plumbing & Heating is seeking a Service Manager to oversee our team of skilled technicians and provide great customer service to our customers. Responsibilities include managing our day to day operations of the service department, oversee schedules and dispatch service calls, ensure timely and efficient completion of service jobs, and provide exceptional customer service. Plumbing or construction experience is a plus, but not necessary. We are willing to train. Benefits include 401(K) and Group Health Insurance. All inquiries will be held strictly confidential.
    $59k-96k yearly est. 60d+ ago
  • SSO Global Service Solutions Product Manager

    Ralliant

    Service manager job in Pierre, SD

    Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00
    $75k-117k yearly est. 34d ago
  • Director Of Culinary Services

    Peaceful Pines Senior Living-Fort Pierre 4.0company rating

    Service manager job in Fort Pierre, SD

    Job Description Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion. Our community offers independent living, assisted living, and memory care. The Director of Culinary Services will be responsible for overseeing kitchen operations while maintaining a safe and sanitary work environment that contributes to providing residents with nutritious, delicious, homemade meals. This position will report to the administrator; agrees to comply with and perform the duties and responsibilities as described below. In addition, the dietary manager may be asked to perform functions not listed below. DUTIES AND RESPONSIBILITIES TO INCLUDE: Responsible for waste control of resources (food, supplies, equipment, and utilities) to avoid over and under production, preparation, waste and improper care and utilization of leftovers. Make periodic and regular inspections of units to observe quality of food preparation and service, food appearance, and cleanliness and sanitation of production and service areas, equipment, and employee appearance. Coordinate all department specific training activities for dietary employees to include the identification and analysis of training needs and the design and implementation of programs to address these deficiencies. Develop and implement daily meals in accordance with resident tastes, nutritional needs, product specifications, ease of preparation, and established regulatory procedures and budgetary constraints. Participate in all menu planning activities to include the determination of purchasing specifications, product and recipe testing, and menu development. Develop and maintain a clear and concise recipe books. Order all raw food, supplies and equipment through approved vendors. Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary products are available when needed. Oversees kitchen staff to include hiring, scheduling, supervising, and developing them in their roles. Organize, prepare, and oversee food and beverages for special events. Make all decisions regarding utilization of leftover food products staying within Company guidelines for such products. Conduct monthly food committee meeting with resident representatives. Receive periodic consultation from a Registered Dietician contracted by the Company and implement changes or improvements as directed. Will become familiar with specific requests and diets of each resident, as well as changes in diet orders or resident abilities. Ensures daily snacks of nutritional value are available to residents. Provide excellent customer service when interacting with residents, visitors, and staff. Complies with federal, state, and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits. Follows facility, department, and company safety policies and procedures to include occurrence reporting. Participates and attends departmental meetings, staff development, and professional programs, as appropriate. PREFERRED QUALIFICATIONS: Minimum of five years of progressive culinary/kitchen management experience Hands-on food preparation experience, preferably including Institutional and batch cooking. Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation SERV Safe certified HME Care is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call the Director of Human Resources at ************** or email *********************** Must be able to pass background check
    $63k-98k yearly est. 12d ago
  • Customer Service Supervisor

    Silencer Central

    Service manager job in Sioux Falls, SD

    At Silencer Central, we believe that Customers + Integrity = Winning . The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies. Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service Coaches and develops direct report employees skill set and knowledge Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports. Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance Promote effective communication among departments to engage our team to work together to achieve common goals Leverage technology and implement processes to increase efficiencies and reduce costs Monitor and report KPIs and metrics Learn and understand the regulatory guidelines of the industry Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers Other duties as required to support customer service and operations
    $26k-35k yearly est. 60d+ ago
  • Senior Service Technician

    Midwest Petroleum Equipment LLC 4.2company rating

    Service manager job in Sioux Falls, SD

    Job Description Midwest Petroleum Equipment (MPE) is a family-owned and operated leader in petroleum service and sales across the Midwest, boasting over 30 years of experience. We offer a comprehensive range of services, from sales and installation to maintenance, for commercial, industrial, and agricultural clients. Our commitment to superior customer service, transparent solutions, and on-time, on-budget project delivery has built a strong reputation and fostered a close-knit company culture. MPE is experiencing remarkable growth, which has led us to expand to seven branch office locations and build a team of over 140 exceptional individuals. We are proud to be recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. Our company offers a supportive environment where teamwork, integrity, and respect are core values. We tackle challenging projects and foster innovation, providing opportunities for growth and advancement. If you're looking for a company that values its employees and offers rewarding work, we encourage you to apply! Position: As a Senior Service Technician, you will be a key player in ensuring the smooth operation of our clients' petroleum equipment. Compensation: Based on experience and certifications Hours: This is a full-time position working Monday-Friday Travel: This position may require occasional travel during the work week. What We Offer: Sign-on bonus (up to $7,500!) and relocation assistance for qualified candidates. Exceptional Compensation & Benefits: Competitive salary, annual bonus potential, paid training & certifications, company vehicle, clothing & cell phone allowance, 401k with company match, comprehensive health, dental, vision, short-term & long-term disability, life insurance, and paid time off & holidays. Growth & Development: Opportunities for advancement within a rapidly expanding company. Supportive Culture: A positive work environment that values teamwork, innovation, and respect. Work-Life Balance: Primarily Monday-Friday schedule with occasional weekday travel. Responsibilities: Troubleshooting, repairing, and performing preventative maintenance on fuel dispensers and components (Gilbarco, Veeder-Root, Passport, EVO experience a plus) Installing, troubleshooting, and upgrading POS software Managing parts inventory and ensuring accuracy Analyzing and resolving electronic and mechanical issues Installing, programming, and testing new equipment Communicating effectively with clients, explaining technical issues clearly and professionally Maintaining a professional appearance and adhering to a timely service schedule Requirements: Experience as a petroleum service technician preferred Gilbarco Dispenser certification and Veeder Root Tank Monitor certification, preferred. Excellent customer service skills Ability to work independently and as part of a team Strong problem-solving and analytical abilities High attention to detail and a sense of urgency Valid driver's license and clean driving record Ability to lift 60 lbs., work in various weather conditions, and perform physical tasks (stooping, bending, kneeling, climbing ladders) Proficiency with internet maps, dispatch software, and PCs Strong communication and interpersonal skills Ability to multitask, prioritize, and meet deadlines Openness to a flexible schedule (occasional after-hours/weekend work) Why MPE? MPE is more than just a job; it's a career with growth potential in a thriving industry. We value our employees and offer a supportive, rewarding work environment. We encourage military members and veterans to apply. We are an Equal Opportunity Employer.
    $47k-64k yearly est. 10d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Pierre, SD

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Field Operations Manager - Blades

    CC-OPS 4.2company rating

    Service manager job in Sioux Falls, SD

    Requirements Experience and Education Minimum of 10 years of related experience with knowledge of wind blade field service, composites repair processes and managing multiple field service teams. Hands-on experience with in-field wind blade repair, preferably via cable suspended access methods. Strong people management and conflict resolution skills. Extensive experience with complex project scheduling, budgeting, billing and P&L management. Strong computer skills with experience in MS Office program suite, including Word, Excel, Power Point and Teams. Excellent written and verbal communications, interpersonal, and organizational skills required. Ability to utilize knowledge and experience to make key decisions that are in the best interest of the customer and the company. Ability to work independently, remotely, and self-motivated. Must have Driver's License and Passport or eligibility to obtain a Passport. Physical Requirements Regular travel 50% to wind sites. Work may include outdoor conditions, heights, and exposure to wind farm environments. Prolonged periods of sitting at a desk while working on a computer. Occasionally lifting up to 50lbs. Requires flexibility to respond to operational emergencies.
    $35k-53k yearly est. 44d ago
  • Supervisor Medical Imaging Services

    Monument Health

    Service manager job in Rapid City, SD

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the "Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies" to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. * Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. * Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. * Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. * Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. * Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. * Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. * Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. * Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. * Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
    $30k-46k yearly est. Auto-Apply 27d ago
  • Supervisor Medical Imaging Services

    Monumenthealth

    Service manager job in Rapid City, SD

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
    $30k-46k yearly est. Auto-Apply 33d ago
  • Supervisor Medical Imaging Services

    Monument Health Rapid City Hospital

    Service manager job in Rapid City, SD

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Work Location Monument Health Rapid City Hospital Department RCH MIS General Scheduled Weekly Hours 40 Job Summary Supports the Manager in the organization, planning, and promotion of assigned services. Demonstrates the ability to effectively supervise the functions of the Division and its personnel. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Coordinates the activities of the Division to accomplish the work in an efficient and effective manner. Counsels Division personnel, as necessary and in a timely manner, for failure to comply with established policies and procedures; completes the disciplinary process with appropriate documentation. Assures adequate staffing within departments supervised by analyzing needs of each dept. based on provider needs, employee needs, patient volume and emergency situations; staffing assignments must maintain the quality care standards, yet be cost effective for the organization. Responsible for interviewing, hiring, orienting, evaluating, counseling, disciplining and terminating employees within departments of supervision to ensure that departments are delivering excellent Healthcare. Assists the Manager in preparing the annual budget; identifies supply, personnel, equipment, and facility needs; presents justification in support of requests for additional personnel and equipment. Attends and participates in scheduled Supervisors' Meetings to keep current on intra- and inter-departmental concerns, problems, and solutions. Attends departmental and hospital meetings and in-services. Conducts Division meetings, at least on a monthly basis, to keep personnel informed of and involved in Division, Department, and Hospital matters. Demonstrates a consistent familiarity with, an understanding and acceptance of, and abidance with the Department's and the Hospital's policies and procedures. Participates in policy development and revision when needed. Consistently and positively works as a team member, helps coordinate the schedule with all staff members in the department to efficiently finish the work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment. Ensures the procedure and related supplies are billed correctly. Works with vendors to maintain all equipment used is safe and performing at acceptable levels. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent: General Studies Graduate - Medical Imaging Program for Radiologic Technology or other modality Experience - 3 + years of Medical Imaging Technologists Experience Certification - Basic Life Support (BLS) Healthcare Provider Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; ARRT Certificate - American Registry of Radiologic Technologists (ARRT); or American Registry of Diagnostic Sonographer (ARDMS) Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable. Preferred: Education - Bachelor's degree in Related Field or 3 years of Medical Imaging leadership experience Experience - 1+ years of Supervisor Experience, 5+ years of Radiographer Experience **Policy Number: MIS-7040-115 - Caregivers must be BLS certified upon employment or within their 90-day probation period. Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Diagnostics Job Family General Imaging Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
    $30k-46k yearly est. Auto-Apply 32d ago
  • Customer Service Manager

    Wild Oak Boutique

    Service manager job in Sioux Falls, SD

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Parental leave Vision insurance Customer Service Manager Location: Sioux Falls, SD (On-site or Hybrid) Experience Required: 57+ years in customer service leadership or management About Wild Oak Boutique Wild Oak Boutique is one of the fastest-growing womens fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, were looking for a dedicated and experienced Customer Service Manager to support our growth and help elevate the service standards our customers love. About the Role The Customer Service Manager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries from product questions to post-purchase support are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty. Key Responsibilities Lead, support, and mentor customer service representatives to deliver exceptional service. Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses. Train new hires and develop ongoing training materials to maintain high performance standards. Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey. Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy. Monitor performance metrics and KPIs to ensure service goals are consistently met. Review customer feedback to identify trends, reduce repeat issues, and improve internal processes. Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints. Stay updated on best practices, tools, and technology that enhance customer service operations. Qualifications 57+ years of experience in customer service or customer support management (e-commerce or retail preferred). Strong working knowledge of Shopify, Gorgias, and social media platforms. Demonstrated experience leading and developing high-performing teams. Excellent communication, problem-solving, and conflict-resolution skills. Highly organized with strong attention to detail and ability to juggle multiple priorities. Customer-first mindset with a passion for elevating the customer experience. Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance. Perks & Benefits Competitive salary + performance-based bonus Employee product discounts Collaborative, supportive company culture Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow
    $42k-72k yearly est. 1d ago
  • Customer Service Manager - Minnesota/South Dakota Territory

    Feed Energy 2.9company rating

    Service manager job in Watertown, SD

    Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned. Who we are and what we value: Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world. We help feed the world by providing safe, energy-based nutrition solutions. Creativity - Stewardship - Impact - Integrity - Healthy Relationships What we are looking for: The Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions. This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint. Requirements What you will do: Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor. Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth. Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations. Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues. Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value. Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask. Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value. Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer. Build a strong internal and external network to support account activities and deepen collaboration across the organization. Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement. Bring our company values to life in every interaction-with customers, colleagues, and community partners. Take on additional opportunities and responsibilities that contribute to team success. What you will need: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management). Proven track record in account management, customer service, or related roles. Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients. Strong problem-solving and analytical abilities. Ability to manage multiple priorities and work collaboratively across teams. Customer-centric mindset with a passion for delivering exceptional service. Knowledge of the industry and competitive landscape is preferred.
    $42k-67k yearly est. 41d ago
  • Customer Service Supervisor

    Silencer Central

    Service manager job in Sioux Falls, SD

    At Silencer Central, we believe that Customers + Integrity = Winning . The Customer Service Supervisor will oversee activities related to the daily functions of the Customer Service team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Customer Service Supervisor will implement training, quality assurance initiatives, and coaching strategies. Essential Functions: Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Manages a team of assigned seniors and front-line representatives and ensures they comply with company guidelines particularly related to quality of service Coaches and develops direct report employees skill set and knowledge Responsible for supervisory administrative duties including time cards, PTO requests, performance evaluations, bi-weekly one-on-one's, etc. for all direct reports. Reviews reports and analysis of call center activity to identify and drive changes, improvement opportunities and areas of concern related to service, call volume, problem resolution, staffing, functionality, call handling, and department operations Identifies opportunities to update or improve customer service procedures, workflows, processes and makes recommendations to the Manager of Customer Service or other appropriate staff Assists the team directly with escalated service situations and issues requiring additional research with other departments across the company Duties include developing, implementing, maintaining and evaluating employee training programs and instructional materials, conducting training classes, assigning work to others, explanation and review of current department policies and procedures and statistical reporting of work group performance Promote effective communication among departments to engage our team to work together to achieve common goals Leverage technology and implement processes to increase efficiencies and reduce costs Monitor and report KPIs and metrics Learn and understand the regulatory guidelines of the industry Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers Other duties as required to support customer service and operations
    $26k-35k yearly est. 60d+ ago

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