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Service manager jobs in Spokane Valley, WA - 267 jobs

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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Spokane Valley, WA

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
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  • Service Manager

    Rosauers Supermarkets 4.2company rating

    Service manager job in Spokane, WA

    We're Rosauers Supermarkets your local neighborhood grocery store. Ever since we first opened our doors in the heart of Spokane, Washington, we've been a gathering place for those who appreciate sharing delicious food with others. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring the corners of our store, finding new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each person that walks through our doors. Our secret ingredient? Our incredible team who encourage each customer to be part of these experiences, immersing themselves in the world of food. Join our Rosauers Supermarkets team. Apply today - we can't wait to meet you! What You'll Do: Help the Store Manager and Assistant Manager with day-to-day operations. Oversee recruitment and training of new team members. Ensure team members work productively and develop professionally. Delegate responsibilities and supervise business operations. Help direct our team member performance evaluation process. Handle customer complaints or concerns quickly and professionally to maintain good customer relationships. Evaluate and improve operations and financial performance. Establishing and achieving business and profit objectives. Prepare regular reports for upper management. Ensuring team members follow company policies and procedures. Monitor store activity and ensuring it is properly provisioned and staffed. Perform other tasks as assigned. Benefits & Perks: Amazing earning potential, you'll be paid weekly. Bonus eligible position (see details below) Health Care Plan (Medical, Dental, Vision, Prescription) Retirement Plan (Pension, 401k + Company Match) Paid Time Off (Vacation, Sick, Holidays) Life Insurance (Basic, Voluntary, AD&D) Life Flight Insurance Pet Insurance Options Employee Discounts Scholarship Opportunities Leadership Training Employee Assistance Program Position is eligible for a semi-annual bonus from 0 - 20% of base wages considering company performance and position goals met. Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement. Requirements Candidates must be 18+ years or older Complete a pre-employment background check Must be able to lift, carry and push 25 pounds Outstanding organizational and leadership skills Strong understanding of leadership principles Excellent communication skills So, what's next? After applying online, our hiring team will reach out to you with next steps! Since being founded, we've: Grown to 2,000+ employees Opened 23+ store locations in the PNW Won multiple awards in our community Not for you? Check our other opportunities: ****************************** Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team. Salary Description 23.01/hr.
    $39k-54k yearly est. 17d ago
  • Plumbing Service Manager

    Raptor Rooter and Plumbing

    Service manager job in Spokane Valley, WA

    Lead Spokane Valley's top team of plumbers! Raptor Rooter & Plumbing seeks a full-time Plumbing Service Manager ready for a career boost. Join our team to earn $90,000 - $130,000/year and enjoy these benefits: Health, dental, and vision Employee assistance program 401(k) with 3% match PTO (after 6 months) Corporate discount at local fitness center Employee education program that covers classes and licensing fees for certain licenses Consistent schedule Options for growth within the company This is a full-time lead plumber position. You will work standard business hours with flexibility to support our 24/7 emergency service. WHO WE ARE Since 2017, our family-owned and local company has been serving the Washington and Idaho area with the goal of providing top-notch service to every customer we assist. Currently, we provide service and construction plumbing for residential and multi-residential clients. As we continue to grow, we will be adding commercial services to our company offerings! Some of the service jobs we take on involve leaking pipes, sump pump repairs, sump pump installations, water heaters, frozen pipes, sewage backups, and more. No job is too big or too small for us to handle. We also offer 24/7 emergency services because we know that issues can happen at any time, day or night. In addition to giving our customers great results, we strive to provide our team with a family-like atmosphere where they feel right at home. Because we have our employees' best interests in mind, we also offer highly competitive pay and great benefits. If you're looking to join a stand-up team where you feel appreciated for your efforts, look no further! ARE YOU THE PLUMBING SERVICE MANAGER WE NEED? As a Plumbing Service Manager, you'll assist plumbers and helpers by solving problems and answering questions to ensure smooth job completion. You'll provide quality field training to technicians (once per month) and lead weekly technical and sales training. Providing constructive feedback on service issues and monitoring monthly performance will also be key. Your ability to create and monitor performance standards will keep technicians and customer service reps on track. Collaborating with the business manager on equipment needs, orders, and policies will be another aspect. Administratively, you will review ServiceTitan and invoices for pricing accuracy, missing items, and upsell opportunities. REQUIRED EXPERIENCE & ABILITIES: 5+ years of experience as a service plumber 2+ years of management experience preferred 2+ years of business school education PL02 certification PL01 certification - preferred Ability to identify training needs and develop training programs Ability to set standards and conduct performance reviews Ability to meet revenue targets and identify new streams of income Ability to take phone calls on weekends until 10:00 pm Ability to professionally handle customer complaints ServiceTitan proficiency Valid driver's license High school degree or equivalent DESIRED TRAITS: Excellent leadership and interpersonal skills Reliable, persistent, and a self-starter mentality Willingness to learn more Ready to lead our plumbers as a Plumbing Service Manager? Fill out our mobile-friendly 3-minute initial application now! Candidates must successfully pass a background check. Please note that any job offer extended will be contingent upon the results of the background testing.
    $90k-130k yearly 60d+ ago
  • IT Service Delivery Manager

    Bloomguarden

    Service manager job in Spokane, WA

    Our company provides public sector software solutions in the Pacific Northwest including a full spectrum MSP offering. The IT Service Delivery Manager leads this business unit and the team to provide an exceptional client experience. This requires building, leading & growing the team that includes Junior & Senior Helpdesk / Network & System Engineers, Project Engineers, Support Staff along with Contractors and Vendors. The Manager plays a pivotal role in leading the service delivery and support efforts with profit and loss responsibilities supported by the senior executives. Our aggressive M&A efforts is rapidly expand the business into new regions creating a dynamic and growing opportunity. Responsibilities & Tasks Customer Management Provide a point of contact for non-technical issues & escalations for our clients Liaise with Clients to make sure that they are meeting their expectation and our team and solutions are running smoothly and suitable for their current & future needs Communicate any information that the customer needs to be aware of (i.e. COVID handling, Holiday Schedules, etc.) Development/use of our PSA Use our PSA to manage and monitor all Client-facing activity Develop and use the platform to introduce new processes when required Introduce/Expand automation of business processes where possible Reporting of KPIs and other relevant data Development/use of our RMM Review RMM policies to ensure adequate patching & monitoring are implemented Schedule and oversee updates and upgrades to RMM Introduce New Products and Services Evaluate and test new services as they become available in conjunction with the technical team before launching to clients Manage and oversee rollout of new technologies/services across the customer base Evaluate and manage needs on a per customer basis Manage retirement of obsolete technologies/services when required Analyse business impact when adding or removing technologies Advising clients in using technology, especially cloud to meet their business needs Communication, Reporting & Risk Identify, Communicate and Mitigate potential risks to the Company and Clients Create and be accountable to regular reporting to the Leadership Team Ensure root cause analysis & remediation is continually happening for both technical and business incidents to avoid them happening in the future Manage client expectations to ensure that the Team can deliver on what is promised Teamwork Lead, Manage & Mentor the Service Delivery Team. This includes hiring, managing and (hopefully never) terminating team members Manage the well-being of the team by providing regular 1:1 reviews and roadmaps for all individual members of the team Identify each team members strengths and weaknesses and make sure that they are in a position that will make both themselves and the Team thrive Creating, managing & improving training plans for all team members Coordinate, schedule and staff the service team to high utilization Support the team and clients with any unusual/high-level issues that arise Review and approve timesheets & expense reports Ensure standard operating procedures (SOPs) are continually being followed, created & improved to continually deliver better levels of experience to our clients Numbers And Metrics Creating, managing & improving both Individual & team KPIs and performance metrics Identify & lead initiatives to Improve on all KPIs & performance metrics Accountable to KPIs & metrics that will include NPS, team efficiency, agreement gross margins & team engagement as well as intangible metrics that align with things such as our company core values Skills And Attributes Desired Great communications skills, founded in being a good listener IT literate Advanced user level, understanding desktops, mobile, virtualization, networking and cloud technologies. Management & leadership experience of an IT service team A deep desire to deliver an amazing client experience The ability to speak both geek and human The ability to keep up with & adapt to the fast-paced IT world Nice To Have Experience using a ticketing system / RMM tool and PSA software Skills in strategic & resource planning with an ability to think and plan ahead Experience handling technical service tickets Experience and knowledge of working with the Microsoft SQL Server, Windows, Microsoft 365, Azure Platforms Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client experience certifications such as Helpdesk Habits etc. Experience working for a Managed Service Provider (MSP) or IT Support Business. Career Growth Through our parent company M&A activities our IT services MSP/ MSSP business is growing opening new markets throughout the country. This position will rapidly evolve into a senior leadership position managing regional teams and growing with us. As a requirement of the applicant, please complete the assessment linked below when applying. Applicants who have not completed the assessment will not proceed: ********************************************************************
    $87k-124k yearly est. 60d+ ago
  • Manager Actuarial Services

    Fox Point Recruitment

    Service manager job in Spokane, WA

    Hybrid: Candidate must live in Washington State or be willing to relocate. Compensation: $138000-$162,000 Annually This managing level employee is primarily responsible for developing and providing recommendations on avoiding financial risk to the organization, leading the completion of actuarial documentation, developing and designing product line evaluations and new or advanced actuarial models, and assessing, analyzing, and interpreting financial risk and opportunity for presentation to mid-level stakeholders. Essential Responsibilities: Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly. Completes actuarial documentation by reviewing and coordinating the actuarial portion of financial reports and tax returns, and responses to insurance regulations; recommending report needs; and presenting results internally to mid-level leadership. Develops and designs product line evaluations by interpreting and communicating findings of analysis of product line financials, pricing, reserve, valuation , cash flow analysis; interpreting product line performance, risk, and assumptions used in product development; and coaches and develops staff while ensuring business needs or requirements are met. Designs and develops actuarial research by designing complex methods to advance standards, assumptions, and the legal and regulatory environment; and ensuring staff completes activities. Assesses, analyzes and interprets financial risks and opportunities by using non-traditional actuarial methods and actuarial judgment when conducting actuarial analyses; and coaches and develops staff while ensuring business needs or requirements are met. Leads collaboration with business partners by translating complex actuarial constructs into actionable recommendations; and developing and formulating accurate actuarial and financial advice in compliance with the Actuarial Standards of Practice; and coaches and develops staff while ensuring business needs or requirements are met. Creates framework and assumptions for new, existing, and non-traditional actuarial models to meet business needs; and coaches and develops staff while ensuring business needs or requirements are met. Qualifications: Minimum Qualifications: Associate of the Casualty Actuarial Society Certificate OR Associate of the Society of Actuaries Certificate Bachelors degree in mathematics or related field AND Minimum seven (7) years actuarial experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirements Benefits Generous vacation, holiday, and sick leave Medical care (including prescriptions), vision, mental health, and dental care Disability and life insurance coverage Educational opportunities and tuition reimbursement Employee assistance programs Health care, dependent care, and transit spending account options Retirement plans
    $138k-162k yearly 60d+ ago
  • Manager, Actuarial Services

    Ccg Business Solutions 4.2company rating

    Service manager job in Spokane, WA

    CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to business. We are currently recruiting for a Manager, Actuarial Services. Job Description The Manager, Actuarial Services is primarily responsible for developing and providing recommendations on avoiding financial risk to the organization, leading the completion of actuarial documentation, developing and designing product line evaluations and new or advanced actuarial models, and assessing, analyzing, and interpreting financial risk and opportunity for presentation to mid-level stakeholders. Responsibilities Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly. Completes actuarial documentation by reviewing and coordinating the actuarial portion of financial reports and tax returns, and responses to insurance regulations; recommending report needs; and presenting results internally to mid-level leadership. Develops and designs product line evaluations by interpreting and communicating findings of analysis of product line financials, pricing, reserve, valuation, and cash flow analysis; interpreting product line performance, risk, and assumptions used in product development; and coaches and develops staff while ensuring business needs or requirements are met. Designs and develops actuarial research by designing complex methods to advance standards, assumptions, and the legal and regulatory environment; and ensuring staff completes activities. Assesses, analyzes, and interprets financial risks and opportunities by using non-traditional actuarial methods and actuarial judgment when conducting actuarial analyses; and coaches and develops staff while ensuring business needs or requirements are met. Leads collaboration with business partners by translating complex actuarial constructs into actionable recommendations; and developing and formulating accurate actuarial and financial advice in compliance with the Actuarial Standards of Practice; and coaches and develops staff while ensuring business needs or requirements are met. Creates framework and assumptions for new, existing, and non-traditional actuarial models to meet business needs; and coaches and develops staff while ensuring business needs or requirements are met. Qualifications Associate of the Casualty Actuarial Society Certificate OR Associate of the Society of Actuaries Certificate Bachelors degree in mathematics or related field AND Minimum seven (7) years actuarial experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Additional Information Salary Range - $138,000 -$162,000 12% Annual Bonus All your information will be kept confidential according to EEO guidelines.
    $138k-162k yearly 7h ago
  • Manager, Transactions Advisory Services

    Baker Tilly Virchow Krause, LLP 4.6company rating

    Service manager job in Spokane, WA

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: We are currently searching for a Manager to join our Transaction Advisory Service team within our Financial Advisory Services team. This is a great opportunity to be a valued business advisor and provide due diligence and transaction advisory services to our clients to meet their complex financial needs. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if: * You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve - Baker Tilly Industries * You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges * You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions * You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) * You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What You Will Do: * Data gathering, document review and preparation of quality of earnings reports. * Research and financial analysis of target companies. * Due diligence for both buy side and sell side transactions. * Communication with clients to ensure delivery of exceptional client service. * Participate in various marketing and recruiting activities of the firm. * Opportunities for career development and to advance within the transaction advisory services group. * Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community * Invest in your professional development individually and through participation in firm wide learning and development programs * Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Successful candidates will have: * 6+ years' experience in a large accounting firm in audit, financial advisory or transaction service lines * Relevant bachelor's degree in accounting, finance or related * Certified public accountant (CPA) preferred, not required * High motivation, initiative and positive attitude * Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately * Intermediate modeling and excel skills, experience conducting complex quantitative and qualitative financial analysis and ability to generate data-driven insights * Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities * Excellent verbal and written communication, experience presenting analyses to management and ability to lead and drive initiatives * Ability to work effectively and thrive in a team environment with all levels of client personnel in various industries * Ability to comfortably interact with senior level client personnel, including supporting the preparation of and participating in executive briefings The compensation range for this role is $114,000-$180,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
    $114k-180k yearly Auto-Apply 28d ago
  • Installation Manager

    Bath Concepts Independent Dealers

    Service manager job in Spokane, WA

    Installation Manager - Bath & Shower Remodeling Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems-and we bring that same standard to every product we offer. About the Role: We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish. Key Responsibilities: • Oversee and schedule all bath system installations • Lead and support installation crews, ensuring timely, high-quality workmanship • Review customer contracts and coordinate product orders • Manage warehouse inventory and vendor relationships • Ensure full customer satisfaction and follow-up after installations • Conduct regular check-ins with clients and request referrals • Handle all permitting, documentation, and CRM updates • Support installers with on-site issues and service calls • Analyze job costs and service trends for continuous improvement • Assist in hiring, onboarding, and training of installation staff • Manage calendars for installation scheduling and time-off requests • Maintain accurate records of timesheets, receipts, and job completions What We're Looking For: • 5+ years of installation or construction experience • Background in acrylic bath systems • Plumbing knowledge (highly preferred) • Proven leadership and team management skills • Quality assurance and customer service experience • Valid driver's license and clean driving record Compensation & Benefits: • Competitive salary commensurate with experience • Supportive and professional work environment • Opportunity for long-term career growth with a growing company Join Us! If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!
    $65k-119k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Coeur D Alene, Id 83814 3.3company rating

    Service manager job in Coeur dAlene, ID

    Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills
    $24k-32k yearly est. 28d ago
  • Service Manager

    Waterco of The Central States, Inc.

    Service manager job in Spokane, WA

    Job Description Principal Duties and Responsibilities include but are not limited to: Perform daily work review with individual Service Technicians, Installers. Review paperwork to ensure complete and get to the Hub for processing. Identify opportunities to increase revenue through lead generation, approved incentive programs, equipment upgrades, and service call upselling. Consistently monitor and administer company policies and procedures to the team. Enforce minimum performance standards for call-backs, stops per day and overall productivity. Coach, train and counsel employees and address performance issues in a timely manner. Spend a minimum of 50% of time in the field performing service work or performing “Ride-Along Training Missions” to monitor and improve the performance of the team. Ensure in-house repairs and reconditioning of all reusable equipment are performed to company specifications. Respond promptly to requests for involvement with customer inquiries, as requested by the office for input via mobile device while in the field and laptop computer. Respond directly to customer as requested and required. Visit any and all damage claims, and work with local and corporate management to ensure the proper filing of all general liability, auto and workers compensation claims is performed timely and accurately. Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering. Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools. Complete basic installation and removal of water treatment equipment. Ensure all Service, Route and Warehouse personnel receive an annual performance and salary review in a timely manner and by the due date assigned. Review open service orders and open route tickets as requested by the Admin. Group Conduct Weekly safety meetings, maintain the local safety program and incentive plans, and document attendance and topics covered. Distribute and communicate all service and installation manuals, service tip sheets and product bulletins as updated to the field service crew members. Achieve and exceed budgeted service and installation revenue, as well as gross margins by working with the General Manager. Maintain an organized and neat warehouse. Manage, maintain and secure equipment inventory and supplies. Keep inventory control log current and in balance. Adhere to all defined fleet PM schedules, and ensure all drivers properly inspect and maintain the vehicles. Enforce all company fleet requirements and meet all federal or DOT regulations including driver qualification files. Must abide by all company policies as contained in the company employee handbook. Minimum Requirements: Plumbing and mechanical experience a plus. 3-5 years front line supervisory or management experience 3-5 years water treatment experience preferred Working knowledge of Microsoft Office programs, specifically Excel, Outlook and Word Valid driver's license and all state mandated special motor vehicle operations certificates Ability to motivate and lead others Outstanding communication and follow through customer service skills Training may require out of town travel and stay for training Physical Requirements: Occasional lifting and carrying of water treatment equipment, bottled water and coolers, salt, and any other products or supplies for the business Transportation by two-wheel cart, objects weighing 50 - 100 pounds as needed Significant walking and standing Work Environment: While performing the duties of this job, the employee frequently works in outside weather conditions and therefore could be exposed to a variety of elements. Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Compensation: $80,000-85,000K/Year Benefits: Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical Dental Vision 401(K) Product Discounts Paid Time Off Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer. #PRO
    $63k-108k yearly est. 10d ago
  • Service Manager - Spokane Valley, WA

    The Goodyear Tire & Rubber Company 4.5company rating

    Service manager job in Spokane Valley, WA

    Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! The pay range for this position is $28. 00 - $33. 00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. General Description: As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction. Responsibilities will include but not be limited to: Assist Center Manager in achieving sales, units, and profited budgeted objectives. Ensure proper service estimates are delivered to the customer. Quote tire prices accurately, including trade-ins. Complete work orders, PM checklists, and other paperwork effectively and efficiently. Responsible for efficiently processing billing Control and protect the assets of the company by maintaining awareness of inventory levels. Provide Service Excellence, Always to meet the service goals of the location and needs of the customer. Assist the Center Manager with hiring, training, and managing associates. Train new and existing associates. Communicate specific work assignments and responsibilities to associates. Assist the Center Manager in ensuring proper staffing levels with qualified personnel. Assist associates in technical areas as needed. Facilitate effective communication throughout the center by working closely with the Center Manager. Operate the Service Department as an accident free/safe workplace. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: Minimum 2 years management experience Prior commercial tire experience Must be willing to work scheduled shifts including nights and weekends. Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements. Be at least 21 years of age. No relocation is being offered for this position Candidates must be legally authorized to work in the U. S. without company sponsorship now or in the future Preferred Qualifications: High School or GED Relevant commercial tire service and/or management experience. Candidate Criteria: Strong oral and written communication ability. Commitment to follow all safety procedures and work in a safe manner. Must be able to work in a results-oriented, fast-paced environment as part of a team. Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions. Application Process Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. If you pass, you'll receive an invitation to schedule a phone or in-person interview. Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
    $28-33 hourly Auto-Apply 13d ago
  • Aesthetic Business Manager - Spokane, WA

    Galderma 4.7company rating

    Service manager job in Spokane, WA

    Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Aesthetic Business Manager Location: Spokane, WA The role of the Aesthetic Business Manager will implement sales/direct sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers. Key Responsibilities Implement Sales / Direct Sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customer's Track and monitor lead generation plans to ensure a substantive sales opportunity pipeline Implement and execute Sales / Direct Sales processes and policies ensuring product/brand sales volumes and profit targets are met Collaborate on Sales / Direct Sales activities informing customers of new product/service introductions and prices Preferred Skills and Qualifications Bachelor's Degree required 2+ years of combined sales and customer service Strategic and consultative sales background Prior experience in buy and bill sales Position is commensurate with experience. About the Compensation: The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $90,000 - $130,000. In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more. What We Offer in Return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
    $90k-130k yearly Auto-Apply 34d ago
  • title="Supervisor, IT Services Management"> Supervisor, IT Services Management

    Gavilan College 4.1company rating

    Service manager job in Spokane, WA

    Definition Open Until Filled * This position will remain open until filled. However, to ensure full consideration, completed applications should be submitted by the initial review date of November 5, 2025. Applications received after this date may be reviewed at the discretion of the hiring committee. Under the direction of the assigned manager, supervises and coordinates the activities and operations of the IT services group, including technology support of the District including servers, network & telephone systems, telecommunications, system administration, network operations, helpdesk, audio visual services, web systems; coordinates the activities of assigned technical staff, with other divisions and departments; performs a variety of tasks relative to assigned area of responsibility. Distinguishing Characteristics This classification is distinguished from the Chief Technology Officer (CTO) in that this position focuses on operational activities and not on strategic planning or policy matters. This classification manages the staff who provide support of technologies used at the college. Ideal Candidate: Gavilan College is committed to recruiting individuals that embody our Principles of Community by: * actively demonstrating a commitment to embracing and celebrating diversity; * committing to collaboration, effective communication and the development of strong working relationships; * promoting purposeful inclusion of all groups and the free exchange of ideas in a respectful, trusting and considerate environment; and * demonstrating commitment to a college which prioritizes equity in resource allocation. The ideal candidate for this position is an equity-minded individual who understands the importance of holding ourselves accountable for closing equity gaps and engaging in equitable practices. Gavilan strives to attract candidates who view the elimination of inequities as an individual and collective responsibility and who can reframe inequities as a problem of practice. The ideal candidate will have a Bachelor's degree in a field such as computer science, management information systems, information technology, or a related field. They should have three years of increasingly responsible experience in an IT department, including one year of supervisory or project management responsibility. This role requires a professional who can supervise and coordinate the activities of the IT Services group, which includes technology support for computers, laptops, servers, MFP/Printers, network and telephone systems, and media/audio visual. They should also have the ability to implement data backup, security, and recovery plans and analyze problems in computer operations to develop appropriate solutions. The position also entails supervising, training, and evaluating assigned staff to ensure consistent quality of work and to encourage professional development. The candidate must possess strong communication and problem-solving skills for both technical and non-technical personnel and provide innovative leadership to staff. Desirable qualifications include experience using Microsoft 365 Admin Centers, Intune endpoint management, imaging/cloning solution (e.g., DSIM, CloneZilla, Ghost), and package management tools (e.g., SaltStack, Chocolatey, WinGet, Yum). The candidate must be skilled in project management, understand business processes, and be able to adapt to changing technologies. Essential Duties The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title. * Assumes responsibility for the technology infrastructure composed of hardware, system software, operating systems, database systems, computers, network operations, telecommunications, audio visual services and help desk. * Recommends, establishes, and enforces systems standards, methods, and procedures. * Manages and participates in the development and implementation of goals, objectives, policies and priorities for the IT services group; recommends and administers policies and procedures. * Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. * Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. * Selects, trains, motivates, and evaluates assigned technical services personnel; provides or coordinates staff training; works with employees to correct deficiencies, implements discipline and termination procedures. * Supervises technical support services including hardware and system software installation and support, maintenance and operations of video telecommunications and telephone systems, voice mail and call accounting, local and wide area network operations and audio/visual services. * Prioritizes projects using established criteria; determines time and cost estimates; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. * Supervises and supports enterprise LAN and WAN network systems, data and system backups, and disaster recovery; specifies and negotiates acquisitions for systems, products and services; prepares and evaluates bid documents. * Prepares and manages hardware, software or network maintenance contracts; meets with various vendor representatives; coordinates hardware and system software inventories and licenses; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. * Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; assures adequate and trouble-free computer access to networked resources. * Provides support for maintaining District data communication networks; responds to data network hardware problems as they occur; monitors data networks for excessive data traffic and responds with corrective solutions. * Oversees the operation of the Computer Center; develops tests and maintains Computer Center disaster recovery plan and security practices. * Supervises help desk or call center operations to provide problem reporting, resolution and tracking services; provides first level resolution; channels requests to appropriate staff; establishes and maintains trouble logs and databases of information; analyzes and summarizes information for management and planning purposes. * Maintains operations of host computers, servers, network and other computer-related equipment; responds to problems as they occur. * Recommends and writes internal and external computer and network user manuals; maintains a technical library of user manuals, system manuals and standard operation procedures for the efficient and effective utilization of computer and network resources. * Evaluates and determines potential hardware products for use in the District and requirements for new technology and upgrades to current systems. * Researches, plans and implements effective use of new technology to support District's mission, goals and objectives. * Develops procedures for maintenance, support and disaster recovery of systems; review and inspects work related to web, database, and server operations; resolves service problems and communicates with users to determine immediate and future needs. * Ensure District compliance with State, local, and District requirements. * Performs other related duties as assigned. Minimum Qualifications, Education, and Experience Knowledge of: * Operational characteristics, services and activities of a technical support services program. Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. * Network operating systems, architecture, and equipment. * Video, voice and data communication concepts, protocols, standards. * Telecommunication equipment and protocols. * Procedures and practices of network installation, configuration, repair, maintenance. * Configuration and interoperability of desktop computers, telephone switch, servers and end-user devices. * Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. * Structured wiring theory, components, techniques and practice. * Configuration and interoperability of desktop computers, telephone switch, end-user stations and host computers. * Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. * Principles of supervision, training, and performance evaluation. Methods and techniques of proper phone etiquette. * Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. * Pertinent federal, state, and local laws, codes, and regulations. * Local and wide area network hardware and software. * Audio communications equipment and requirements. Skills and Ability to: * Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. * Oversee, direct, and coordinate the work of staff. * Participate in the development and administration of goals, objectives and procedures. * Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. * Implement data back-up, security and recovery plans. * Select, supervise, train and evaluate staff. * Develop effective system maintenance procedures. * Write and orally express difficult and complex concepts clearly and concisely. * Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. * Demonstrate excellent time management and organizational skills. * Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. * Analyze user needs and formulate and present technical recommendations. * Research, analyze and evaluate new service delivery methods and techniques. * Interpret and apply federal, state and local policies, laws and regulations. * Evaluate, test, and adapt new information processing and communications techniques. * Plan and organize work to meet changing priorities and deadlines. * Operate office equipment including computers and supporting word processing, spreadsheet and database applications. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Work cooperatively and responsively with all segments of the College, District and community at large. * Provide innovative leadership and direction to staff while participating in the achievement of the goals and priorities of the District as a whole. * Be sensitive to all facets of the community including the needs of various groups, which comprise it. * Successfully delegate, ensure adherence to College and District policies, practices and procedures, hold others responsible yet instill confidence among the faculty and staff. * Exercise strong, dynamic, leadership to advance the district's mission. * Facilitate communication and understanding of perspectives among faculty, staff, students, the community, President, and Governing board. Other Requirements: Must possess a valid California driver's license and have a satisfactory driving record; must be willing to work days, evenings, and weekends at on and off campus locations. ILLUSTRATIVE EDUCATION AND EXPERIENE: Any combination of training and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: A bachelor's degree from an accredited college or university with major coursework in computer science, management information systems, information technology or related field. Three years of increasingly responsible, experience in an IT department, including one year of supervisory or project management responsibility. PHYSICAL CHARACTERISTICS: The physical abilities involved in the performance of essential duties are: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Vision to read printed material and computer screens; speech and hearing to communicate in person and by telephone; manual dexterity to operate a computer keyboard, use small tools and move computer equipment. Environmental conditions include working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
    $59k-73k yearly est. 41d ago
  • Operations Manager

    at Home Group

    Service manager job in Coeur dAlene, ID

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensures customer satisfaction, and maximizes sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The OM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as a team member. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The OM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, provide troubleshooting, team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers with a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications and Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. Background Check will be completed. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $44k-76k yearly est. Auto-Apply 11d ago
  • Operations Manager

    3D Cabinets By Design

    Service manager job in Coeur dAlene, ID

    3D Cabinets by Design is seeking an experienced and dynamic Operations Manager to oversee the day-to-day operations of the company. The ideal candidate will be responsible for ensuring the smooth functioning of all daily operations, including the ordering of supplies, inventory management, quality control, and logistics distribution. Also supervise and oversee all employees including installers and the warehouse management. Responsibilities: Develop and implement operational strategies to optimize production efficiency and maximize profitability Supervise and coordinate the work of the, warehouse, and installer teams Monitor and manage inventory levels to ensure adequate stock for installation. Implement quality control measures to maintain high standards of product quality Identify areas for process improvement and implement solutions to enhance operational effectiveness Collaborate with cross-functional departments to ensure seamless operations and customer satisfaction Oversee compliance with safety regulations and quality standards Qualifications: Bachelor's degree (preferred) in business administration, operations management, or a related field. Proven experience in operations management, preferably in a manufacturing, construction industry or wholesale or retail industry. Strong leadership skills with the ability to motivate and manage teams effectively. Excellent problem-solving abilities and decision-making skills. Knowledge of inventory management, planning, and quality control processes. Familiarity with industry regulations and standards. Proficiency in Microsoft Office and other relevant software applications. If you are a proactive and results-oriented professional with a passion for operations management in the cabinet industry, we invite you to join our team at 3D cabinets by design. Benefits: Competitive salary commensurate with experience Dental, and Retirement Paid time off Opportunities for professional development and advancement within the company Application Instructions: 3D Cabinets by Design is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply. Do not contact the company directly as it will nullify your application. Applications will be reviewed on a rolling basis. We look forward to hearing from you! Powered by JazzHR WNlr3ox1gO
    $44k-76k yearly est. 2d ago
  • Center Manager

    rEVO Biologics, Inc. 4.1company rating

    Service manager job in Spokane Valley, WA

    DUTIES (RESPONSIBILITIES, TASKS, ESSENTIAL FUNCTIONS) * Manage all aspects of the center, including, but not limited to, employees, donor retention, production goals, compliance activities, and financial targets * Ensure compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employees * Emphasize the importance of safety training and working safely; routinely monitors employees, and ensures work practices are performed safely * Recruit donors by promoting the center's operations within the community; plans and implements special incentive programs to recruit and retain donors * Maintain a clean and efficient work environment; ensure sufficient operating supplies are available as needed. May conduct routine internal procedures and documentation audits * Monitor all marketing and advertising to ensure effectively executing programs for desired results * Ensure collected products and samples are stored and maintained under established regulations and standard operating procedures * Maintain confidentiality of all employee, donor, and center information * Work collaboratively with employees, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively * Provide timely feedback on performance and initiates disciplinary action when necessary * Conduct and facilitate performance evaluations for center staff * Direct and monitor the performance of outside vendors * Ensure equipment is maintained, validated, and available to achieve maximum donor flow * Ensure plasma shipments are ready for pick up at the scheduled time and date * Ensure responsible staff members are on call for freezer response 24 hours per day, seven days per week * Develop a mechanism for feedback from donors regarding customer service * Ensure center internal audits are executed on a routine basis and that corrective actions are completed in the allotted timeframe * Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures * Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future * Maintain an open line of communication with Management * Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors * Ability to accept performance feedback in a professional manner * Regular attendance and arriving on time to all scheduled shifts and mandatory meetings * Other duties as assigned POSITION QUALIFICATIONS (EDUCATION, EXPERIENCE, KNOWLEDGE, PHYSICAL REQUIREMENTS) * High school diploma or equivalent required; Bachelor's Degree preferred * Minimum of three (3) years in a regulated industry and six (6) months managerial experience or; * Associate's Degree in Science or Business Management with six (6) months managerial experience * Strong verbal and written communication skills * Must have above average problem-solving and decision-making abilities * Proficiency with computers * Must have explicit attention to detail * Must have excellent analytical skills, organization skills, and follow-up * Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals * Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables * Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear * Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee * Manual dexterity to perform all phases of donor plasmapheresis * Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc. * Ability to stand for extended periods of time for up to four (4) hours at a time * Ability to lift, tug, pull up to fifty (50) pounds * Typical work environment with moderate notice level * May be exposed to freezing temperatures for short periods of time * Occupational exposure to bloodborne pathogens
    $57k-71k yearly est. Auto-Apply 41d ago
  • Operations Manager

    at Home Medical 4.2company rating

    Service manager job in Coeur dAlene, ID

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensures customer satisfaction, and maximizes sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The OM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as a team member. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The OM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, provide troubleshooting, team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers with a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications and Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. Background Check will be completed. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $37k-62k yearly est. Auto-Apply 11d ago
  • Business Support Manager

    Spokane Sports

    Service manager job in Spokane, WA

    Title: Business Support Manager Reports to: Associate Vice President Status: Full-Time, Non-Exempt Spokane Sports strengthens our community through the power of sports. As a 501(c)(3) nonprofit, we create, bid on, and host impactful sports events that drive economic growth, inspire connection, and build community. Guided by our core values-People-First, Innovation, Authenticity, Integrity, and Community Impact-we are committed to fostering a culture where our team and partners thrive. The Business Support Manager plays a key role in helping Spokane Sports operate smoothly and stay organized. This role oversees internal systems, administrative workflows, and day-to-day operational support, creating structure and consistency that allow the team to do their best work. Reporting to the Associate Vice President, the Business Support Manager aids leadership and staff by managing internal logistics, coordinating priorities, and ensuring meetings, systems, and processes run efficiently. This role requires strong organizational skills, good judgment, and the ability to navigate competing priorities with professionalism and care. The ideal candidate is proactive, dependable, and comfortable taking ownership of internal operations. They bring a steady presence, communicate clearly, and help keep things moving without adding unnecessary friction. Essential Duties & Responsibilities Manage internal operations including meeting notes, board packets, calendars, and organizational logistics. Own and maintain organizational systems within Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related workflows. Support adoption and ongoing use of shared tools, templates, and processes. Coordinate staff travel and conference registrations. Serve as office space point of contact, managing supplies and vendor relationships. Contribute to culture-building and hospitality efforts to support the internal team. Provide nonprofit administration support including filing, reporting, and compliance assistance. Handle light financial duties including check deposits, event budget reconciliation, and employee expense reports. Knowledge, Skills, & Abilities Strong organizational and multitasking abilities, with an eye for detail and follow-through. Excellent written and verbal communication skills, with the ability to adapt to different audiences. Proficiency in office and project management tools (e.g., Microsoft Office, OneDrive, Salesforce). Strong interpersonal skills with a collaborative, people-first approach. Ability to problem-solve, anticipate needs, and implement systems that improve efficiency and clarity. Education & Experience Bachelor's degree in business administration, nonprofit management, or related field, or equivalent combination of education and relevant experience. 3-5 years of professional experience in business operations, administration, or project management. Working Conditions / Physical Requirements Standard office environment with occasional event support responsibilities. Ability to sit, stand, and operate a computer for extended periods. May occasionally lift and carry materials up to 25 pounds. Willingness to adjust schedule for organizational needs, including occasional evening or weekend commitments tied to events. Compensation & Benefits Spokane Sports pays a gross hourly wage for this position with a range of $23.00 - $28.00/hour based on qualifications, skills, experience, and company values and culture alignment. Hiring at the maximum of the range is not typical to allow for future and continued compensation growth. Additionally, we offer the following key benefits for this full-time role: 10% bonus target (prorated for the remainder of 2026). Employer-paid Medical, Vision, and Dental Plans. Health Saving and Dependent Care Saving options. Simple IRA with company match. Generous PTO policy with up to 4 weeks of time off, plus Holidays, Winter Break, and Flexy Fridays in the summer months. $475 monthly stipend to cover wellness, mileage, and cell phone. Professional development opportunities. Flexible work environment, with up to 2 days per week of remote work. Team-building activities and social events to foster a positive work culture.
    $23-28 hourly 19d ago
  • Assistant Store Manager

    Vitamin Shoppe 4.3company rating

    Service manager job in Coeur dAlene, ID

    Super Supplements, part of The Vitamin Shoppe family is looking for engaged, energetic Assistant Store Managers. You could help lead a team of high-performing Health Enthusiasts in guiding customers on the path to lifelong wellness. Looking to fine tune your leadership skills in an environment that fosters continuous education and professional development? Are you committed to helping others become their best selves, however they define it? If so, you might be a perfect fit! Responsibilities At Super Supplements you will…. Act as a direct support to the Store Manager - executing with excellence. Achieve and exceed daily sales and productivity goals- while supporting others as they do the same. Assist with recruiting and developing top talent. Foster external, community relationships that help grow sales. Lead with integrity and a willingness to take accountability. Foster an environment of continuous education while supporting company driven training initiatives / participate in continuous learning activities. Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly. Be willing to perform additional duties as required. Who You Are…. Enthusiasm and ability to effectively engage customers and Health Enthusiasts The ability to support development of strong teams A passion for the health & wellness industry The Perks: Generous employee discount Nationwide gym and insurance discounts Nationwide Pet Insurance Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more! Professional Growth Opportunities Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts “VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe -earn free gift cards on a quarterly basis! A competitive monthly bonus / incentive program A 401(k) Retirement Plan Transportation/Commuter Benefits Paid time off Qualifications What we are looking for... A high school diploma, GED, or equivalent combination of experience/instruction The desire to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs Valid driver's license 3-5 years of retail experience Retail management experience preferred The listed duties are not intended to be a comprehensive list of all required job duties Who We Are: Super Supplements, part of The Vitamin Shoppe family is America's most trusted wellness destination, with a huge assortment of high-quality supplements, proteins, healthy weight support, and more. Ready to join the team? Lifelong wellness starts here.™ Equal Opportunity Policy The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts. Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.
    $24k-27k yearly est. Auto-Apply 9d ago
  • Plumbing Service Manager

    Raptor Rooter and Plumbing

    Service manager job in Spokane, WA

    Job Description Lead Spokane Valley's top team of plumbers! Raptor Rooter & Plumbing seeks a full-time Plumbing Service Manager ready for a career boost. Join our team to earn $90,000 - $130,000/year and enjoy these benefits: Health, dental, and vision Employee assistance program 401(k) with 3% match PTO (after 6 months) Corporate discount at local fitness center Employee education program that covers classes and licensing fees for certain licenses Consistent schedule Options for growth within the company This is a full-time lead plumber position. You will work standard business hours with flexibility to support our 24/7 emergency service. WHO WE ARE Since 2017, our family-owned and local company has been serving the Washington and Idaho area with the goal of providing top-notch service to every customer we assist. Currently, we provide service and construction plumbing for residential and multi-residential clients. As we continue to grow, we will be adding commercial services to our company offerings! Some of the service jobs we take on involve leaking pipes, sump pump repairs, sump pump installations, water heaters, frozen pipes, sewage backups, and more. No job is too big or too small for us to handle. We also offer 24/7 emergency services because we know that issues can happen at any time, day or night. In addition to giving our customers great results, we strive to provide our team with a family-like atmosphere where they feel right at home. Because we have our employees' best interests in mind, we also offer highly competitive pay and great benefits. If you're looking to join a stand-up team where you feel appreciated for your efforts, look no further! ARE YOU THE PLUMBING SERVICE MANAGER WE NEED? As a Plumbing Service Manager, you'll assist plumbers and helpers by solving problems and answering questions to ensure smooth job completion. You'll provide quality field training to technicians (once per month) and lead weekly technical and sales training. Providing constructive feedback on service issues and monitoring monthly performance will also be key. Your ability to create and monitor performance standards will keep technicians and customer service reps on track. Collaborating with the business manager on equipment needs, orders, and policies will be another aspect. Administratively, you will review ServiceTitan and invoices for pricing accuracy, missing items, and upsell opportunities. REQUIRED EXPERIENCE & ABILITIES: 5+ years of experience as a service plumber 2+ years of management experience preferred 2+ years of business school education PL02 certification PL01 certification - preferred Ability to identify training needs and develop training programs Ability to set standards and conduct performance reviews Ability to meet revenue targets and identify new streams of income Ability to take phone calls on weekends until 10:00 pm Ability to professionally handle customer complaints ServiceTitan proficiency Valid driver's license High school degree or equivalent DESIRED TRAITS: Excellent leadership and interpersonal skills Reliable, persistent, and a self-starter mentality Willingness to learn more Ready to lead our plumbers as a Plumbing Service Manager? Fill out our mobile-friendly 3-minute initial application now! Candidates must successfully pass a background check. Please note that any job offer extended will be contingent upon the results of the background testing. Job Posted by ApplicantPro
    $90k-130k yearly 5d ago

Learn more about service manager jobs

How much does a service manager earn in Spokane Valley, WA?

The average service manager in Spokane Valley, WA earns between $50,000 and $137,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Spokane Valley, WA

$83,000

What are the biggest employers of Service Managers in Spokane Valley, WA?

The biggest employers of Service Managers in Spokane Valley, WA are:
  1. Columbia Bank
  2. Goodyear
  3. Clean Harbors
  4. Flynn
  5. Raptor Rooter and Plumbing
  6. AutoNation
  7. Baker Tilly
  8. Ccg
  9. Rosauers Supermarkets
  10. Fox Point Recruitment
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