Service manager jobs in Springfield, IL - 475 jobs
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Plant Manager
Foxtronics EMS
Service manager job in Jacksonville, IL
Foxtronics EMS is committed to providing high-quality electronics manufacturing solutions tailored to meet the needs of various industries. Our services are designed to be accessible, reliable, and impactful, ensuring superior outcomes for our clients. With a focus on innovation and precision, we strive to drive success in the industries we serve. Foxtronics EMS values operational excellence and continuous improvement in every facet of our business.
Role Description
This is a full-time, on-site role for a Plant Manager located in Jacksonville, IL. The Plant Manager will oversee daily operations at the manufacturing facility, ensuring production meets quality and efficiency standards. Responsibilities include supervising plant operations, managing production planning, leading manufacturing processes, and optimizing resources and workforce management. The role also involves monitoring compliance, achieving operational goals, and fostering a culture of safety and continuous improvement.
Key Responsibilities:
Operational Management: Direct daily plant operations including production scheduling, equipment maintenance, quality procedures and controls, labor requirements and process optimization for printed circuit board assembly and plastic injection molding production lines.
Team Leadership: Lead, coach, and develop a team of supervisors, technicians, and production personnel to drive peak performance and foster employee engagement.
Quality Assurance: Champion quality control systems aligned with industry standards (IPC, ISO 9001:2015) and customer requirements, while reducing defects and minimizing waste.
Safety Compliance: Enforce adherence to OSHA and company safety regulations, cultivating a proactive safety culture in an environment of continuous improvement.
Cost Management: Optimize production expenses-including labor, materials, and inventory-to improve efficiency, eliminate waste, and meet annual plant EBITDA targets.
Process Improvement: Lead continuous improvement efforts leveraging Lean Manufacturing, Six Sigma, or equivalent methodologies to increase productivity, minimize downtime, and achieve quarter over quarter plant financial improvement targets.
Equipment and Facility Maintenance: Supervise maintenance, repairs, and upgrades of equipment to maintain peak efficiency and reliability. Maintain a long-term capital plan in conjunction with plant engineering for equipment reliability and efficiency.
Reporting: Deliver comprehensive reports on key production metrics, downtime analysis, and KPIs to senior leadership, highlighting trends and actionable improvement opportunities.
Education and experience:
· Bachelor's degree in business, operations management or engineering preferred
· Minimum of 5 years of progressive manufacturing leadership experience
· Experience within PCBA, Surface Mount (SMT) technology, manual assembly, plastic injection molding, or similar industries is helpful, but not essential, as is any experience in a contract manufacturing environment.
· Background in process improvement in a LEAN manufacturing environment
· Proven troubleshooting ability with emphasis on safety and reliability
· Resourceful and analytical with exceptional communication skills
· Ability to guide and coach team members
· Aptitude for problem-solving and decision-making
· Understanding of analytics and performance metrics
Why us?
FOXTRONICS EMS is a highly differentiated platform in the PCBA middle market poised to become the consolidator of choice in a fragmented industry.
· Able to handle full product lifecycle and portfolio with Quick Turn / Prototype, Low-Volume High-Mix, and High-Volume Low Mix capabilities across multiple facilities
· Proprietary global procurement capabilities to solve customers' supply chain problems
· In house design team, injection molding, full box-build and CNC shop with experience to assemble a broad range of technologies: Rigid, Flex, Rigid Flex, Rogers, Aramats, Metal Core, Polymide and Hybrids
Foxhole Group has more than enough capital support to continue to pursue strategic acquisitions and has extensive experience generating and capturing value via the private equity model. They have a differentiated approach to their investments, providing a subtle nuance of support and resources whilst providing the freedom to operate and to execute the strategy, vision and mission.
$93k-133k yearly est. 15h ago
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Store Manager
Staples, Inc. 4.4
Service manager job in Forsyth, IL
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$32k-43k yearly est. Auto-Apply 1d ago
Company Performance Manager
The Walt Disney Company 4.6
Service manager job in Springfield, IL
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew.
You will report to the **Assistant Cruise Director**
Level: **2 1/2 striped officer**
**Responsibilities :**
+ Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians.
+ Inspire and motivate performance, provide leadership, mentorship, training, and onboarding.
+ Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary.
+ Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms.
+ Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed.
+ Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation.
+ Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team.
+ Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent.
+ Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities.
+ Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects.
+ Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay.
+ Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs.
+ Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements.
+ Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App.
+ Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges.
+ Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise.
+ Complete daily reports outlining show quality and any issues needing attention.
+ Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow.
**Basic Qualifications :**
+ 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management.
+ Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred.
+ Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams.
+ Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments.
+ Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs.
+ Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example.
+ Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms.
+ Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards.
+ Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus.
**Preferred Qualifications:**
+ Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management.
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1324878BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
$100k-142k yearly est. 11d ago
Field Services Area Manager
Best Buy 4.6
Service manager job in Springfield, IL
As a Field Services Area Manager, you'll be responsible for all store-based installation and delivery services in your designated region. You'll directly lead Best Buy and Geek Squad employees while managing relationships with a network of third-party teams that fulfill work in the home. You'll build a strong employee culture that leads to favorable customer and business results.
This role covers the downtown Chicago, Chicago suburbs and Northwestern Indiana areas . You will need to reside in within commutable distance to these areas.
What you'll do
* Ensure operational consistency, strategic alignment, and performance accountability
* Build and maintain an exceptional team culture centered around engagement and belonging
* Oversee headcount planning, hiring plans and capacity management, including scheduling, attendance and PTO approvals
* Analyze reporting to understand business trends and develop action plans to achieve desired results
* Set clear expectations for your team, work with them on site and provide regular 1-on-1 coaching
* Ensure timely response to escalations and create solutions to preserve the customer experience
Basic qualifications
* 2 years of experience as a supervisor or manager
* 2 years of sales, installation, logistics, operations, warehouse, inventory or customer service experience
* Ability to travel overnight approximately 25% of the year
* Current, valid driver's license
* Must be at least 21 years old
* Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
* Acquire and maintain any state or local licensing, as required, within 90 days of hire
Preferred qualifications
* Consumer electronics delivery, repair or installation experience
* Experience in delivery, transportation, distribution or logistics
* Experience with warehouse management systems
* Experience managing a remote workforce
* Associate degree or higher in business, logistics or related fields
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Auto Req. ID1013803BR
Location Number 100014 Remote - Illinois
Address Remote$67779 - $120513 /yr
Pay Range $67779 - $120513 /yr
$67.8k-120.5k yearly 5d ago
Parts & Service Area Manager - Central Illinois
Stellantis
Service manager job in Springfield, IL
The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations. Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position.
Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
$80k-122.8k yearly 3d ago
Parts & Service Area Manager - Central Illinois
FCA Us LLC 4.2
Service manager job in Springfield, IL
The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center. The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations. Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position.
Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
$80k-122.8k yearly 3d ago
Sr Service Rep
Carsonvalleyhealth
Service manager job in Springfield, IL
This employee performs equipment setups, specifically concentrators and durable medical equipment, in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.
JOB FUNCTIONS
Completes equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setup
Instructs patient in the safe and proper use of equipment
Makes oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and Lincare routing system
Deliveries may include refilling reservoirs with liquid oxygen from a
van mounted tank
Performs minor equipment repairs and preventative maintenance on equipment both in the home and at the center
For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
Responsible for equipment maintenance per schedule recommended by
the manufacturer
Maintains company vehicle in clean and orderly manner
Makes daily inspections and complete proper paperwork
Maintains established preventative maintenance schedule
Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
Maintains cleanliness and organization of warehouse/storage area
Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT
(includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
Works as on-call service representative evenings and weekends on an as scheduled basis
Frequency is determined by the center size and the number of employees available to share in the responsibility
Must respond in a timely manner and record information on Service Call Report
May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
Acts as group leader for service representatives
Oversees warehouse operations
Overtime may be required
Direct the work of one or more service representatives giving them routing instructions and daily work assignments
Maintain center inventory and provide purchase requisition to center manager to order new stock as needed to maintain inventory levels as required
$39k-57k yearly est. 3d ago
SSO Global Service Solutions Product Manager
Ralliant
Service manager job in Springfield, IL
Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik.
You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty.
This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays.
**Primary Responsibilities:**
Service Portfolio Leadership
+ Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap.
+ Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth.
Business Ownership & Performance
+ Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability).
+ Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement.
Go-to-Market Strategy & Execution
+ Lead the global go-to-market strategy for new and existing service offerings.
+ Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach.
+ Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value.
Value Proposition & Messaging
+ Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities.
+ Ensure consistent, customer-centric messaging across global regions and partner organizations.
Customer Insights & Competitive Strategy
+ Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences.
+ Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies.
Cross-Functional Alignment & Delivery
+ Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs.
+ Drive consistent global execution, ensuring offerings are delivered at high quality and scale.
Pricing & Commercial Strategy
+ Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies.
+ Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements.
Strategic Leadership & Planning
+ Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives.
+ Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas.
Performance Management and Rhythm of the Business
+ Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams.
**Essential Competencies:**
+ Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions.
+ Deliver Results - drives change through others to deliver measurable results.
+ Strategic - converts transformative ideas to practical steps & solutions that deliver real results.
+ Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly.
+ Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results.
+ Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries.
+ Courageous - challenges the status quo and makes difficult decisions0.
+ Adaptable - learns from mistakes and adjusts quickly and accordingly.
+ Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ .
**Qualifications:**
+ Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred.
+ 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle).
+ Proven success marketing products or services globally and growing market share in competitive environments.
+ Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools.
+ Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives.
+ Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings.
+ Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities.
+ Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations.
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position (in local currency) is 101,500.00 - 188,500.00
$66k-108k yearly est. 33d ago
Service Manager - Springfield, IL
Angott Search Group
Service manager job in Springfield, IL
Angott Search Group is proud to partner with Truck Centers, Inc., a family-owned dealership network proudly representing Freightliner and Western Star trucks. For more than 50 years and across three generations, Truck Centers has grown from a single dealership into a trusted network of 10 full-service dealerships and two auxiliary locations throughout Illinois, Indiana, and Missouri. Our success is built on a commitment to exceptional service, collaboration, innovation, and giving back to our communities.
The Opportunity
Are you a motivated leader with a passion for people development, operational excellence, and outstanding customer service? Truck Centers is seeking ServiceManagers to oversee daily operations, coach and develop teams, and deliver a best-in-class service experience.
This role offers the chance to lead a team of skilled technicians and office staff while shaping a culture of efficiency, accountability, and customer satisfaction. Relocation assistance is available for qualified candidates.
What You'll Do
Lead Operations: Oversee service department workflow, payroll, tools, and equipment while ensuring compliance with policies and OEM standards.
Develop Teams: Recruit, train, mentor, and evaluate technicians and staff; lead huddles and performance reviews.
Delight Customers: Ensure timely, professional communication; resolve service concerns; partner with Parts and Sales for a seamless experience.
Optimize Processes: Improve repair cycle times, support continuous improvement, and maintain competitive services.
Drive Growth: Achieve service goals, strengthen customer relationships, and expand department capabilities.
Qualifications
5+ years of leadership experience (transportation or dealership preferred)
Proven ability to coach and inspire diverse teams
Strong knowledge of truck systems, parts, and dealership operations
Budget management and data-driven decision-making experience
Excellent organizational, communication, and problem-solving skills
Tech-savvy with MS Office and tablets
Valid driver's license; background check and drug screen required
Preferred: Freightliner dealership experience, CIC training, Kaizen/Six Sigma certification
Job # 1888
$56k-92k yearly est. 60d+ ago
Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Service manager job in Springfield, IL
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes.
WHAT WILL YOU DO?
* Serve as the primary point of contact for sub-servicers, ensuring communication and coordination.
* Monitor and evaluate sub-servicer performance against contractual obligations and performance standards.
* Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements.
* Conduct regular audits of subservicer operations and compliance practices.
* Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery.
* Analyze performance metrics to identify areas for improvement and drive corrective actions.
* Implement training programs for subservicer staff on compliance standards and best practices.
* Update training materials to reflect regulatory changes.
* Define documentation standards to ensure consistency and accountability in operations.
* Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership.
* Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input.
* Stay updated on regulatory changes and adjust processes accordingly.
* Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals.
* Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure.
* Address and resolve issues or breaches of service level agreements identified through monitoring and audits.
* Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals.
* Create a comprehensive suite of mortgage products and services.
* Establish policies, procedures, and workflows to ensure compliance and operational efficiency.
* Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
* Drive growth and profitability within the mortgage division.
* Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines.
* Manage vendor relationships and mortgage software applications.
* Represent the bank in community and civic activities to enhance market presence.
* Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures.
* Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation.
* Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance.
* Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters.
* Establish rigorous quality control measures to maintain high standards of service and compliance.
* Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations.
* Train team members and strategic partners on best practices related to foreclosure and bankruptcy.
* Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements.
* Engage with investors and insurers to advocate for policies beneficial to all stakeholders.
* Undertake special projects or strategic initiatives as assigned by senior leadership.
* Perform other duties as necessary, including travel.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives
* Minimum of 5 years of Mortgage Default Experience
* Minimum of 5 Years of Mortgage Subservicing Experience
*Additional Qualifications*
* Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
* Running servicing operations and establishing an end to end servicing oversight control for a bank.
* Strong leadership, communication, and analytical skills.
* Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
* Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization
* Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills
* Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently
* Strong quantitative, governance, and analytical abilities
* Ability to solve complex problems and drive structure through ambiguity
* Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership
* Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio)
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$91k-115k yearly est. 4d ago
Service Manager
Sloan Implement 3.0
Service manager job in White Hall, IL
Reports To: Store Manager
Supervises: Service Department
FLSA Code: Exempt
Purpose:
Managesservice department operations, personnel, and equipment to ensure customer satisfaction and financial success of department. Fields customers questions and inquiries in relation to equipment repair and services provided by the company. Utilize technology to troubleshoot problems and provide assistance to customers.
Responsibilities:
Develop, communicate, and monitor service department processes to ensure uniformity and aid in achieving customer satisfaction
Monitor service department financials (profit and expense) and ensure that department's budget and goals align with company objectives
Promote and support different services provided and marketed by the company (inspections, maintenance programs, etc.) to customers to meet service department goals
Work with service clerk to submit and process warranty claims/product improvement claims within required timeframe to receive maximum credit
Schedule and assign work orders and job areas to technicians according to their skill and knowledge
Review work orders for completeness and accuracy before billing to customer
Monitor open work orders and see that they are properly completed and billed in a timely fashion
Assist customers with questions and inquiries in regard to scheduling services and equipment repairs
Work closely with parts and sales departments to meet customer needs
Ensure that all tools, equipment, and vehicles are in safe and working order
Coordinate and support customer clinics, employee training, and other promotional events
Monitor staffing needs and communicate with HR department and Store Manager in terms of new hires and employee relations
Provide employee development activities and support company provided training
Job Requirements:
3+ years experience in Service Department operations
High School Diploma or equivalent experience
Ability to use desktop applications such as Microsoft Office, internet functions, and dealer business system
Basic understanding of financial principles relative to Service Department operations
Familiar with John Deere and competitive products
Excellent written and communication skills
Excellent customer service skills
Ability to speak effectively to individuals and groups
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Valid driver's license with good driving record
Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment
Full-Time Benefit Packages:
Paid Holidays & Vacation Time
Health, Vision, & Dental Insurance
Life Insurance
401K Plan with Company Match
Routine Performance & Pay Reviews
Flexible Spending Account (FSA)
Safety Equipment Allowance
Company Provided Uniforms
All benefits subject to change.
Pay Information:
The salary pay range for this position is $65,000 to $100,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
The Manager of Sterile Processing Services is responsible for planning, organizing and directing Sterile Processing Services for all Springfield Clinic Ambulatory Surgery Center Service Lines at multiple locations.
Job Relationship
Reports to the Director of Operations
Principal Responsibilities
Plans, organizes, coordinates, staffs and directs the administrative and technical work of the Sterile Processing Department; develops workload and productivity standards; ensures that departmental work is performed in a manner that appropriately serves patients and maintains positive guest relations.
Develops, interprets, and implements departmental goals, policies and procedures to ensure the efficiency and effectiveness of departmental facilities, services and personnel; oversees the preparation and maintenance of department policy and procedure manuals.
Develops, oversees and supervises departmental infection control, quality control and quality improvement programs and staff; ensures their compliance with all regulatory bodies; monitors work in progress as well as completed work to ensure process and service quality; develops and authorizes action plans when needed for improvement; responds to complaints and seeks appropriate remedies.
Confers with ASC managers, directors, and others regarding departmental activities; responds to and resolves service issues; identifies opportunities for service expansion and/or improvement.
Assists in the preparation of the departmental budget; monitors, evaluates and authorizes expenditures; assists in the procurement of sterile processing equipment, tools, implements, supplies and services; monitors department expenditures; plans and estimates future department costs including capital expenditures; justifies requests for equipment and personnel.
Ensures appropriate departmental staffing; selects, assigns, trains, directs and evaluates subordinate staff; takes appropriate action on disciplinary matters; verifies and monitors staff proficiency; identifies staff development needs and oversees training and education activities as required.
Collaborates with Clinical Nurse Educator to develop and maintain staff competencies and new hire training programs. Ensure that training, documentation and competencies meet the requirements for accreditation agencies.
Manages, and is accountable for, the replenishment, distribution and maintenance of sterile processing equipment and supplies; ensures proper equipment function as well as timely and preventative maintenance of equipment; establishes maintenance and replacement schedules; monitors and assures the proper use of chemicals and personal safety equipment.
Collaborates with the ASC Supply Chain Department on supply inventory and replenishment needs for surgical and procedural supplies and implants. Maintains adequate supply of products and collaborates on recalls, outdates, back orders, and substitutes.
Ensures effective and appropriate utilization of surgical instrument tracking system as well as related administrative tools to support department operations; collects and maintains accurate data; oversees the preparation and maintenance of records and reports.
May represent the Sterile Processing Department to individuals and groups; attends meetings and conferences; participates on committees as assigned.
Education/Experience
Bachelor's Degree preferred
4+ years of prior healthcare and/or supply chain experience accepted in lieu of degree
Licenses/Certificates
Central Sterile Processing Technician certification required within 18 months of hire date.
CPR certification per American Heart Association guidelines required within 30 days of hire.
Knowledge, Skills and Abilities
Excellent organizational skills and effective decision making.
Ability to work under stress in a matrixed environment prioritizing multiple demands
Strong leadership, analytical abilities, and advanced knowledge of sterile processing.
Function as an effective leader as well as work in a team environment.
Communicate professionally verbally, in writing and via email.
Intermediate Microsoft Office skills required (Word, Excel, PowerPoint, Outlook and Teams)
Maintain excellent customer service.
Must be able to stand and walk for long periods.
Must appear well groomed.
Working Environment
This position operates in a professional office and often in clinical and/or sterile environments.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
Frequent travel required up to 50% of time, within 75-100-mile radius
Conditions include potential exposure to blood and body fluids, tissue and contagious diseases and/or potentially hazardous materials.
Occasional lifting, up to 25 pounds required.
Occasional pushing/pulling up to 100 pounds required.
Occasional bending & stooping required
PHI/Privacy Level
HIPAA1
$45k-70k yearly est. Auto-Apply 47d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Springfield, IL
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
Service Manager
Sciens Building Solutions
Service manager job in Latham, IL
IN A NUTSHELL Sciens Building Solutions is seeking a ServiceManager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division servicemanagement role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
* Manage the service department of assigned Division.
* Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
* Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
* Responsible for executing service inspections on time and resolution of system deficiencies.
* Responsible for developing a budget and meeting revenue and gross margin targets.
* Responsible for delivering projects within the original budgeted cost.
* Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
* Responsible for efficient asset management, such as inventory and company service vehicles.
* Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
* Responsible for manpower planning and allocation.
* Responsible in part for customer satisfaction and cash collections.
* Works closely with the sales and installation teams to support the growth and profitability of the Division.
* Responsible for control and calibration of inspection, measuring, and testing equipment.
* Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
WHAT WE LIKE ABOUT YOU
* Two to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.
* Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
* Strong, positive team builder with leadership ability.
* Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems.
* Strong understanding of Profit and Loss statements and key financial drivers.
* Ability to attract, develop, grow, and retain a team.
* Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
* Valid driver's license.
* Must be able to pass a background check and drug screening.
* Able to work independently.
* Excellent organizational, decision-making, and communication skills.
* Proficient in NFPA codes and standards.
* Strong computer skills; proficient at Microsoft Office.
* Knowledge of OSHA safety standards.
* NICET Level II.
WHAT WE'RE BRINGING TO THE TABLE
* Competitive salary based on qualifications.
* Paid time off plan and holidays.
* 401(k) matching.
* Short term and long-term disability.
* Medical, dental, and vision plans with options.
* Life insurance.
* Company cell phone, laptop, and vehicle.
* Professional career development opportunities.
Pay Rate: $75,000- $100,000 annually depending on experience.
$75k-100k yearly 34d ago
Store Manager
Jiffi Stop
Service manager job in Springfield, IL
Lead with Purpose as a Store Manager at One of the Nation's Top Convenience Chains! Are you an inspiring leader ready to do more than manage-ready to drive store performance, motivate teams, and be the example every shift? We're looking for Store Managers who lead from the front, jump in where needed, and take full responsibility for making their location a success. If you have open availability, a passion for hands-on leadership, and the drive to make an impact, this opportunity is for you.
Responsibilities
What You'll Do:
Take full ownership of your store's operations, team, and performance.
Lead and inspire a team of 8-15 employees across all shifts.
Be the go-to person when coverage is needed-you'll typically work days but must be available for any shift, including evenings, overnights, weekends, and holidays.
Perform all duties of store employees including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps.
Coach team members to deliver excellent service and actively upsell promotions and key items.
Recruit, hire, and train new team members, focusing on growth, accountability, and teamwork.
Manage inventory, vendor orders, deliveries, and merchandising.
Handle all banking and cash deposits-must have a valid driver's license, reliable transportation, and insurance.
Maintain high standards for safety, cleanliness, food safety, and customer satisfaction.
Control expenses and labor hours while achieving store sales goals.
Execute all company programs and marketing initiatives.
Be willing to take on anything the store needs-including cross-training and stepping in to manage deli or QSR operations when necessary.
Other duties as assigned.
Why Join Us:
Competitive Salary: Your experience is valued with pay that reflects your leadership skills.
Performance-Based Bonuses: Your success translates directly to extra earnings.
Weekly Pay: Enjoy consistent, reliable pay every Friday.
401(k): Invest in your future on Day 1 of Employment
Paid Time Off & Holiday Pay: Recharge and enjoy key holidays with peace of mind.
Career Advancement: Take on a leadership role that builds your skills and opens doors for the future.
Pay Rate: $44,000-$51,000/yr
Qualifications
Open availability with the ability to work any shift as needed, especially to cover unexpected call-outs.
A valid driver's license, access to a personal vehicle, and proof of insurance (required for bank deposits).
Retail or food management experience preferred.
Willingness to lead by example in all aspects of store operations, including cleaning, upselling, and frontline service.
Strong communication skills, integrity, and decisiveness.
Minimum age requirement:
18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO
21+ years old in all other states
Ability to pass a pre-employment drug screen and background check.
In Tennessee, must complete Topshelf Manager Training.
Exempt store managers are required to work a minimum of 52 hours a week.
If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements!
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
GPM Investments, LLC maintains a drug-free workplace
RequiredPreferredJob Industries
Retail
$44k-51k yearly 14d ago
Full Time Store Manager - White Oaks Mall
Store 3.8
Service manager job in Springfield, IL
At Build-A-Bear, the Chief Workshop Manager is responsible for the flawless execution of the store experience for both guests and associates. A leader who fully embraces our core values and standards while inspiring others is essential.
Responsibilities:
Serve as a role model leader, embodying the values and standards of the organization
Recruit, hire, and train a high-performing store team
Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences
Responsible for the development and growth of their store team
Ensure the store maintains a visually appealing and engaging environment
Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures
Develop and execute strategies to increase sales, control expenses, and achieve financial targets
Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines
Provide leadership support to ensure that all team members understand and adhere to the organization's service standards
Required Qualifications:
2 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma or GED equivalent
Basic understanding of POS, payroll, and applicant tracking systems
P
referred Qualifications:
2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
Associate's (or higher) degree in business, management, or a related field
Proficiency with Store Force, UKG, POS System, Microsoft Outlook
Behavioral Traits for Success:
Motivated to build high performing people and teams
Thrives in creating a fun and interactive experience for employees and guests
Enjoys meeting and interacting with new people
Ability to connect with diverse employees to inspire results
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Unites teams to deliver strong results
Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
Maintains a positive outlook when encountered by challenging circumstances
Working Environment:
Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Ability to work a typical retail schedule including days, evenings, weekends, and holidays
Lifting > 25 pounds
Your Performance Will Be Measured On:
Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Consistent execution of operational standards
Ability to foster team collaboration, communication, and performance
Decision-making, judgment, and execution
Consistently meet financial objectives
Ability to inspire their team to deliver exceptional customer service and uphold operational excellence
Ability to address situational, factual, and interpersonal issues
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
$31k-61k yearly est. 60d+ ago
Assistant Store Manager Springfield IL.
Flooring America 4.2
Service manager job in Springfield, IL
Job Description Flooring America Champaign is in search of an outstanding leader for our team. This position is a great fit for an individual who is highly motivated, team leader, a great communicator, enjoys sales and customer service and the satisfaction that comes with servicing customer accounts.
Duties
Oversee daily sales activity for sales team
Educate and inspire staff
Stay abreast of product knowledge
Supervise all aspects of the store and day to day operations
Assist in prospecting and closing sales
Continually seek out new markets and opportunities for sales team
Secure orders from existing and potential customers
Handle customer service issues
Spend time in the field with the sales team and seeking out new opportunities
Assist in hiring and training new sales personnel
Requirements
JOB REQUIREMENTS
Highly organized
Excellent communication skills
Good analytical skills
Professional attitude
Full Time
Exceptional attention to detail
Team focused
Problem solver
Bookkeeping or Clerical experience and good with basic math a must
PHYSICAL DEMANDS:
Some standing, walking, moving, carrying, bending, kneeling, reaching, handling, pushing and pulling.
Nice To Haves
Successful candidates will have the following:
Great supervisory and motivational skills
Well organized and self-disciplined - Attention to detail a must
Outstanding customer service skills
Problem-solving skills with the habit of being proactive
Excellent communication skills
Good computer skills including MS Outlook, Word and Excel
Check stock levels and request reorder merchandise as necessary.
Contact regular and prospective customers to show products, explain product features, and obtain orders.
Recommend products to customers, based on customers' needs and interests.
Advise clients or customers on product line, pricing, and product specs.
Advise retail sellers in use of sales promotion techniques.
Answer customer or public inquiries.
Conduct sales presentations.
Identify best product for customer's needs.
Investigate and resolve customer complaints.
Prepare list of prospective customers to share with management.
Benefits
Vacation
401 K
Dental Insurance
Medical Insurance
Vision Insurance
Critical Care Insurance
Personal employee discounts
$38k-46k yearly est. 29d ago
Retail Assistant Store Manager
Chocoladefabriken Lindt
Service manager job in Lincoln, IL
At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy!
A day in the life…
As the Assistant Store Manager, you will be working in an environment unlike most others. It is a destination for consumers looking to purchase an off the shelf or customized gift for someone special. It is an experience for those wanting to treat themselves and their families to our in-store made fudge, caramel apples and hot fudge sundaes. You will be responsible for the day-to-day operations and overall care of staff and will be directly reporting to your Training Manager and Team Leader of Retail Shops.
What you will be doing…
* Supervising, leading, and motivating employees
* Recruit and hire quality associates
* Provide first rate coaching and training
* Meeting sales and profit goals
* Controlling expenses and inventory
* Displaying strong merchandising techniques
* Unloading, receive, and stock merchandise
* Preparing and supervising the regular in-house production of a variety of confection items made locally in our candy kitchen
* Displaying an excellent customer service driven attitude.
* Performing back office duties using a PC
Do you have what it takes?
(Basic Qualifications)
* 3 years of prior retail management experience
* Customer service and selling experience
* Experience using Microsoft Word and Excel
* Experience using an email service
* Ability to frequently lift up to 5 lbs. with the ability to lift up to 50 lbs.
* Ability to constantly stand, bend, reach and work with your hands
Do you stand above the rest?
(Preferred Qualifications)
* High school diploma or GED
* Strong leadership and team management skills
* Able to manage multiple priorities at once
* Exhibit strong problem solving skills
* Communicate clearly and effectively with customers, coworkers and others with the organization
* Desire to be part of a performance-driven team
Additional Details
* Must be willing to work a flexible schedule including evenings and weekends
* We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match and product discounts
At Russell Stover Chocolates, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.
We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.
Make Happy. Work Happy.
$34k-42k yearly est. 38d ago
Food Service Kitchen Manager
Jack Flash
Service manager job in Pana, IL
Jack Flash in Pana, Illinois is looking to hire a Full-time Food Service Kitchen Manager. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then we encourage you to apply!
ABOUT JACK FLASH
Jack Flash is a family-owned, growing retailer in Illinois and Missouri. We were founded in 1986 with just one location. We now have 18 locations ranging from convenience stores, truck stops, liquor stores, and car washes. We are dedicated to providing top notch customer service, a fun environment and fantastic products!
We value hard work and effort! To compensate for your time, we offer:
* Competitive compensation packages
* Flexible schedules
* Advancement opportunities
* Fun and comfortable work environment!
* Raises based on performance: Yearly and on Merit
* Discounted fountain drinks while working!
* Uniform Contribution
* Team Member Bonus Referral Program
A DAY IN THE LIFE AS AN FOOD SERVICE KITCHEN ASSISTANT MANAGER
As a Food Service Kitchen Assistant Manager, you will be an essential part of growing the food service program in our store! Our customers love the products and food service we offer, as well as, the convenience of our location. It's what keeps them coming back!
This career path will keep you on your toes with a number of different responsibilities that fall within the food service program, but safety, quality and service will be your top priority! As a Food Service Kitchen Assistant Manager, you will develop a strong partnership with the Store Manager. You will be eager to aid in the coaching, training and maintenance of food service associates on all kitchen standards. You will maintain required records for food production, inventory and temperature/production/expiration logs. Keeping kitchen equipment working and maintained to ensure smooth workflow is essential. If you are someone who thrives on development through hard work and staying busy, this may be the job for you!
QUALIFICATIONS
* Courteous, positive attitude
* Business and goal oriented
* Team player mentality
* Fair and professional
* Clear, effective communication
* Self-motivated
* Physically able to lift up to 50 lbs and be on your feet for extended periods
* Knowledge in Microsoft Excel, Word and Outlook
* Associate degree or 2 years of experience in related field or combination of each
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly initial application so that we can review your information. We look forward to meeting you!
$29k-42k yearly est. 12d ago
Food Service Kitchen Manager
Jack Flash Stores
Service manager job in Pana, IL
Jack Flash in Pana, Illinois is looking to hire a Full-time Food Service Kitchen Manager. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then we encourage you to apply!
ABOUT JACK FLASH
Jack Flash is a family-owned, growing retailer in Illinois and Missouri. We were founded in 1986 with just one location. We now have 18 locations ranging from convenience stores, truck stops, liquor stores, and car washes. We are dedicated to providing top notch customer service, a fun environment and fantastic products!
We value hard work and effort! To compensate for your time, we offer:
Competitive compensation packages
Flexible schedules
Advancement opportunities
Fun and comfortable work environment!
Raises based on performance: Yearly and on Merit
Discounted fountain drinks while working!
Uniform Contribution
Team Member Bonus Referral Program
A DAY IN THE LIFE AS AN FOOD SERVICE KITCHEN ASSISTANT MANAGER
As a Food Service Kitchen Assistant Manager, you will be an essential part of growing the food service program in our store! Our customers love the products and food service we offer, as well as, the convenience of our location. It's what keeps them coming back!
This career path will keep you on your toes with a number of different responsibilities that fall within the food service program, but safety, quality and service will be your top priority! As a Food Service Kitchen Assistant Manager, you will develop a strong partnership with the Store Manager. You will be eager to aid in the coaching, training and maintenance of food service associates on all kitchen standards. You will maintain required records for food production, inventory and temperature/production/expiration logs. Keeping kitchen equipment working and maintained to ensure smooth workflow is essential. If you are someone who thrives on development through hard work and staying busy, this may be the job for you!
QUALIFICATIONS
Courteous, positive attitude
Business and goal oriented
Team player mentality
Fair and professional
Clear, effective communication
Self-motivated
Physically able to lift up to 50 lbs and be on your feet for extended periods
Knowledge in Microsoft Excel, Word and Outlook
Associate degree or 2 years of experience in related field or combination of each
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly initial application so that we can review your information. We look forward to meeting you!
How much does a service manager earn in Springfield, IL?
The average service manager in Springfield, IL earns between $44,000 and $115,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Springfield, IL
$71,000
What are the biggest employers of Service Managers in Springfield, IL?
The biggest employers of Service Managers in Springfield, IL are: