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Service Manager
Bradley-Morris, Inc. 4.2
Service manager job in Shelton, CT
This organization has been active since 1988 in the field of advanced microwave sample preparation. They are looking to add a ServiceManager to their team. With over thirty patents and more than 20, 000 instruments installed worldwide covering large ServiceManager, Manager, Field Service, Microwave, Retail, Staffing
$63k-91k yearly est. 2d ago
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Service Manager
Bridgestone Americas 4.7
Service manager job in Lindenhurst, NY
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $24.72 - $37.08
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of servicemanager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$24.7-37.1 hourly 3d ago
Selling Manager
Saks Fifth Avenue 4.1
Service manager job in Greenwich, CT
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$106k-131k yearly est. 2d ago
Legal Operations Manager (USA)
Trexquant Investment 4.0
Service manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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$83k-135k yearly est. 2d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service manager job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 3d ago
Associate Manager, Clinical Operations
Multiple Myeloma Research Foundation-MMRF 3.6
Service manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit organization in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES:
At the MMRF our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW:
Reporting into the Senior Study Manager, the Associate Manager, Clinical Operations, is responsible for providing operational management support in the conduct of MMRF clinical trials and translational research studies.
Essential Functions:
Provides clinical operations support for the MMRC Horizon adaptive platform trials including communications with MMRC sites, CROs, trial vendors, pharma partners and other duties as assigned.
Under the direction of the Senior Study Manager, manages the development of trial documents, review of study materials, and facilitation of document review
Follows up with sites regarding clinical data issues, ensuring data is entered in a timely fashion
Prepares, submits and maintains study documents to the IRB
Provides support to management in the development of FDA communications and submissions
Establishes, updates, tracks, and maintains study-specific trial management tools/systems, and status reports as required
Facilitate with drug depot, ensure appropriate inventory is available throughout the trial, liaise between drug depot and CRO
Provides support for safety report review, submission preparation and documentation, communicating with medical and other stakeholders to ensure timely review and follow up
Work with vendors to ensure study systems are functioning per protocol and sponsor requirements
Collects, aggregates, and reports on MMRC study data
Develops PPT presentations and other documents as directed
Communicates effectively with team members and management relaying protocol/study related issues and proposed solutions
Assists with review of clinical study reports
Follows internal electronic filing guidelines and maintains accurate study files
Performs other duties as assigned by management
Qualifications:
Bachelor's Degree required
Minimum of 5 years of oncology clinical trials coordination or management required.
Working knowledge and comfort with MS Office suite (PPT, Word, Excel, Outlook, TEAMS)
Excellent communication skills (verbal and written)
Problem-solving and attention to detail for the ability to deliver on specific study activities
Friendly, flexible, adaptable, and eager to learn new skills, collaborate, and work closely with team members and leadership
Working knowledge of clinical trial regulations (FDA, OHRP) and ICH GCP guidelines.
10% domestic travel required
EEO STATEMENT:
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
$89k-112k yearly est. 22h ago
Plant Manager
Top Quality Recruitment (TQR
Service manager job in Guilford, CT
Employment Type: Full-time
Available Positions: 1
Application Deadline: Nov 20, 2025
The Plant Manager will oversee daily operations of our printing facility, ensuring optimal performance, safety, and quality across all production lines. This role requires a hands-on leader with deep experience in flexographic, gravure, and rotary letterpress printing, and a passion for continuous improvement and innovation.
Key Activities
Lead and manage all plant operations, including production, maintenance, quality control, and logistics.
Ensure compliance with safety, environmental, and regulatory standards.
Drive operational excellence through lean manufacturing, Six Sigma, and other continuous improvement methodologies.
Collaborate with engineering and R&D teams to implement new technologies and custom machinery.
Monitor KPIs and production metrics to ensure efficiency and cost-effectiveness.
Manage staffing, training, and development of production personnel.
Oversee inventory management, procurement of raw materials, and waste recycling processes.
Maintain high standards of quality control and ensure customer satisfaction.
Support strategic initiatives, including facility expansion and new product launches.
Preferred Skills
Proven leadership in high-security printing and RFID integration is a plus.
Experience with custom-built machinery and engineered manufacturing solutions.
Excellent problem-solving, communication, and team-building skills.
Educations & Experience
Bachelor's degree in Engineering, Manufacturing, or related field (MBA preferred).
7+ years of experience in plant management within the printing or packaging industry.
Strong knowledge of flexo, gravure, and rotary letterpress printing technologies.
Are you looking for your next opportunity? We can help.
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
Are you looking to hire? Get started here:
******************************************************
See hiring advice: *******************************************
See all available opportunities: *******************************************
We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.
Job ID: 8036
$97k-134k yearly est. 2d ago
Plant Operations Manager
Dizario Search
Service manager job in Waterbury, CT
Operations Manager | Manufacturing | Near Waterbury, CT
A publicly traded manufacturing company near Waterbury, Connecticut is seeking an experienced Operations Manager to lead plant operations, drive continuous improvement, and support a strong culture of safety, performance, and employee engagement. This is a high-impact leadership role with broad responsibility across manufacturing, inventory, people development, and facility management.
Role Overview
The Operations Manager has overall responsibility for manufacturing operations and the physical facility. This includes strategic planning and execution related to product quality, cost control, safety, and employee relations. The role works closely with cross-functional leaders to ensure operational excellence and long-term business success.
Key Responsibilities
Lead plant turnaround initiatives and manage operations through change and ambiguity
Develop and lead manufacturing teams to deliver high-quality products at the lowest possible cost while maintaining a safe work environment
Coach, develop, and mentor supervisors and team leaders to align with company goals
Drive the Lean Manufacturing journey, focusing on daily improvement, employee engagement, capacity, visual management, and advanced manufacturing techniques
Oversee inventory control, including raw materials, supplies, and finished goods
Manage plant scheduling, recruiting, training, performance management, and employee relations
Collaborate with cross-functional teams to achieve site and company objectives
Monitor financial performance, root cause analysis, supplier performance, and process improvement
Ensure compliance with environmental permits and good manufacturing practices
Oversee buildings and grounds to maintain a professional, compliant facility
Qualifications & Experience
5-7 years of supervisory or management experience, with at least 4 years in manufacturing
Core manufacturing background with strong operational leadership experience
Experience leading plant turnarounds and managing change
Working knowledge of Lean Manufacturing principles
ERP experience required; SAP experience preferred
Strong safety mindset and experience supporting safe manufacturing environments
Experience with inventory management (raw materials and supplies)
Strong understanding of mechanical systems
General business and financial acumen
Background in maintenance and project execution preferred (engineering, trade experience, or time as a maintenance supervisor/planner/manager a plus)
Bachelor's degree in engineering, business administration, or related field preferred
ISO 9001 / ISO 14001 experience a plus
Benefits & Perks
Medical, Dental, and Vision insurance
Life and AD&D insurance
Short- and long-term disability, paid leave programs
401(k) with company match
Employee Stock Purchase Plan
PTO including sick time, vacation, and 11 paid holidays
Tuition reimbursement and college scholarships for dependents
Flexible spending and health savings accounts
Employee Assistance Program and healthcare concierge services
Job Title: Regional Operations Manager
Department: Operations
Optify Search is partnered with a high-growth DSO in the search for an experienced and results-driven Regional Operations Manager to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations.
Key Responsibilities:
- Oversee the day-to-day operations across a portfolio of dental practices within the New England region
- Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance
- Analyze financial and operational data to identify opportunities for improvement
- Implement best practices to enhance efficiency, patient experience, and team engagement - Support the integration of newly acquired practices, ensuring smooth transitions
- Collaborate with internal teams including HR, marketing, compliance, and clinical operations
- Provide coaching and leadership to regional teams, ensuring alignment with company goals
- Ensure compliance with regulatory standards and internal policies
Qualifications:
- Bachelor's degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred
- 5-8 years of multi-site operations management experience, ideally in dental or healthcare services
- Strong leadership and team management skills
- Excellent analytical, communication, and problem-solving abilities
- Willingness to travel regularly within the assigned region
$65k-94k yearly est. 2d ago
Digital Operations Manager
Moses/Weitzman Health System
Service manager job in Middletown, CT
The Digital Operations Manager is responsible for maintaining content across web properties of the Moses/Weitzman Health System and its affiliates. A critical part of this role includes managing day-to-day requests leveraging tools [Monday, Sprout, Google Analytics, Meta Business Suite] while staying focused on larger omnichannel digital and integrated marketing strategy.
ROLE AND RESPONSIBILITIES
Email Marketing SME (Ex: MailChimp and/or Constant Contact) and leverage the capabilities to support digital and communications strategy
Own calendar and project tracking tools for full view of department activity; Execute related web content updates (Wordpress)
Streamline digital performance reporting across platforms [social, web, email]
Strong project management and organizational skills with public relations, marketing, sales, and/or technical analytics
Other duties as assigned QUALIFICATIONS
Required Skills and Education
Bachelor's degree required
5 to 7 years' experience in communications and/or digital media
Proficiency in HTML/CSS and code editors (Ex: WordPress)
Proficiency in Google Analytics, ability to track system-wide performance
Strong oral and written communication skills, organizational, time-management and prioritization skills, ability to multi-task, attention to detail, and interpersonal skills
Agency experience a plus
Familiarity with project management tools (Ex: Jira, Quickbase, Basecamp)
Ability to work nights and weekend if needed
Current Driver's license ADDITIONAL QUALIFICIATIONS
Excellent oral and written skills are required. This position is highly involved with staff, clients, colleagues, outside vendors and the community. Experience working Google Analytics, Meta Business Suite, Wordpress, MailChimp, Monday.com, and related platforms are a plus, as is experience in health care, policy or related nonprofit work.
Confidentiality of Information
Confidentiality of business information is a requirement. Confidentiality must be maintained according to CHC policies, as well as following established consumer data privacy best practices.
$80k-127k yearly est. 1d ago
Associate Study Manager
Scientific Search
Service manager job in Norwalk, CT
Drive breakthrough cancer research that changes lives. My client-one of the most impactful forces in oncology innovation-is expanding its clinical research operations. If you thrive in complex studies, love orchestrating cross-functional execution, and want your work to accelerate cures, this role puts you at the heart of scientific progress.
Why You Should Apply
Work on high-visibility translational studies within a nationally recognized consortium
Hybrid flexibility + collaborative, mission-driven culture
Competitive compensation + strong benefits
Opportunity to own studies end-to-end in a fast-moving, high-impact organization
Direct contribution to advancing therapies that have already transformed patient survival
What You'll Be Doing
Lead operational planning, execution, timelines, vendors, and budget oversight
Drive protocol development, feasibility, site selection, and study documentation
Manage IRB submissions, regulatory packages, and audit-ready study files
Oversee CROs, vendors, pharma partners, study metrics, and site communications
Present study progress to leadership and support risk mitigation strategies
Maintain eCRFs and database quality (Medidata Rave experience required)
About You
5+ years clinical study operations (oncology strongly preferred)
Skilled in protocol development, site/vendor oversight, and GCP/ICH compliance
Strong communicator and study-management problem solver
Thrives in a fast-paced, collaborative, mission-centric environment
How To Apply
Email ************************ with Job #19679 in the subject line.
$65k-112k yearly est. 2d ago
Pest Control Branch Manager
JP McHale Pest Management 3.8
Service manager job in Oakdale, NY
Pest Control Branch Manager (All Locations)
Hudson Valley
Long Island
Fairfield County Connecticut
Reports to: VP of Operations
Pay: $80,000 - $100,000 annual DOE and Location
Position Overview
The Branch Manager is responsible for leading all aspects of Sales and Services for their assigned location.
The Branch Manager is accountable for all facets of the operation to include team leadership, staffing, training and development, customer satisfaction and retention, service delivery, operational efficiency, and new business development.
Organizational Relationships:
The Branch Manager reports to the Vice President, Operations. Reporting to the Branch Manager are Field Supervisors and through them, Pest Control Technicians.
Duties/Responsibilities:
Managing branch P&L - monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved.
Manage branch for achievement of Key Performance Indicators (KPI) to include Revenue, EBITA, and Customer NPS Survey Scores. Additional targeted metrics include customer retention, portfolio value, technician utilization and efficiency, employee turnover and technician accident rate.
Directly managing the branch field supervisors, and through them, the field technicians.
Oversees Service operations along with the Field Supervisor.
Recruit, interview, hire and train branch staff.
Monitoring regulatory compliance, quality control standards and ensure safety.
Partner with sales staff on sales plans and forecasts associated with their branch.
Ensures alignment with the company business model and guidelines, including implementing company programs and initiatives.
Lead, motivate and manage team members to deliver exceptional service for our customers.
Resolve customer complaints and issues promptly and professionally to ensure customer satisfaction.
Responsible for the employee performance review process to include evaluation of staff performance. Makes recommendations and administers corrective actions consistent with company policy.
Prepare and conduct team meetings.
Occasional travel to other branches and corporate office Locations.
Experience, Education, and Skills Required
Education: Bachelor's degree in business administration, or a related field required.
Experience: 5 + years' experience managing a portfolio of business with Profit & loss ownership and experience leading a team.
Background in in Pest Control, Termite, and/or Wildlife control a plus.
Proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
PestPac experience a plus.
Good problem-solving, critical thinking and decision-making skills.
Exceptional organization, time management and multitasking abilities.
Keen attention to detail.
Exceptional interpersonal, customer service, problem-solving, as well as verbal and written communication skills.
Why work for JP McHale Pest Management?
We offer:
HEALTH BENEFITS
Medical, dental and vision coverage
Company-paid life insurance
Company-paid short-term disability
Optional supplemental benefits
Enrollment eligibility begins first of the month following date of hire
FINANCIAL ASSURANCE
401(k) plan with company match
Weekly pay
Convenient direct paycheck deposit
Team Member reward and recognition program
AND MORE
Eight (8) paid holidays
Paid Time Off
Team Member referral bonuses
Opportunities to participate in community events
At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions!
**Equal Opportunity Employer**
** We are an equal opportunity (M/F/V/D) employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. **
$80k-100k yearly 2d ago
Assistant General Manager
Brownson Country Club 4.0
Service manager job in Shelton, CT
HARRY B BROWNSON COUNTRY CLUB INC, located at 15 Soundview Avenue in Huntington, Connecticut, is a distinguished country club serving the community in Shelton, CT. Known for its excellent amenities and vibrant member-focused culture, the club is committed to providing exceptional experiences for its members, offering a range of recreational, dining, and social opportunities. With a tradition of excellence, it continually strives to enhance services and deliver value to its members and guests.
Role Description
This is a full-time, on-site role based in Shelton, CT for an Assistant General Manager. The Assistant General Manager will support the General Manager in overseeing daily operations, maintaining quality standards, and ensuring exceptional experiences for members and guests. Responsibilities will include supervising staff, managing events, overseeing financial processes, maintaining facilities, driving member satisfaction, and supporting administrative tasks. The ideal candidate will uphold the club's high standards of service and help foster a welcoming and professional environment.
Qualifications
Excellent leadership, team management, and interpersonal communication skills.
Experience in hospitality management, event coordination, and delivering high-quality service experiences.
Proficiency in financial planning, budget management, and operational oversight.
Problem-solving skills, organizational abilities, and attention to detail for managing day-to-day operations efficiently.
Previous experience within a country club, hospitality, or service-focused setting is preferred.
Ability to work effectively in a fast-paced, guest-oriented environment.
Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience is a plus.
$58k-90k yearly est. 2d ago
Store Manager- Scarsdale
Mixology Clothing Company
Service manager job in Scarsdale, NY
This is a full-time on-site role as a Scarsdale Fashion Store Manager, located in Scarsdale, NY. The Fashion Store Manager will be responsible for overseeing the daily operations of the store, managing inventory, training and supervising the staff, and driving sales. The Fashion Store Manager will also be responsible for maintaining excellent customer service standards and ensuring that the store meets or exceeds its revenue targets.
Key Responsibilities:
Lead and inspire the store team to drive sales and maintain exceptional cleanliness and customer engagement.
Foster strong customer relationships and create a family-like atmosphere for staff and customers.
Innovate ways to keep customers and staff engaged and motivated.
Treat the store as your own, with a focus on team development and sales achievement.
Qualifications:
Bachelor's degree in Business Administration, Fashion Merchandising, or related field preferred, or equivalent experience.
3-5 years of retail management experience, specifically in fashion/apparel.
Strong communication, leadership, and customer service skills.
Responsible for achieving monthly sales goals.
Proficient in data analysis and problem-solving.
Excellent multitasking and prioritization skills, with the ability to thrive under pressure.
Flexibility to work evenings, weekends, and holidays.
Familiarity with POS systems and inventory management software is advantageous.
Passionate about fashion and current trends.
Commitment to promoting diversity, equity, and inclusion.
Experience in Event Planning and Execution.
Active social media presence (Instagram, Twitter, Facebook, TikTok).
Benefits:
Generous merchandise discount.
Three weeks of PTO after three months (prorated).
Medical insurance.
401K plan.
Email your resume to: *************************
2:27
Store Manager - Scarsdale, NY
$45k-79k yearly est. 1d ago
Assistant Store Manager | The Westchester
David Yurman 4.6
Service manager job in White Plains, NY
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/ServiceManagement
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $92,500 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
$80k-92.5k yearly 3d ago
Retail Store Manager
Johnnie-O 3.7
Service manager job in Westport, CT
About the Company
Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active and family-oriented.
Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility and discipline required to achieve our vision. Johnnie-O management philosophy is based on responsibility and mutual respect. We are a fun and dynamic bunch that are motivated in working to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.
About the Role
Johnnie-O is looking for a Store Manager to lead the Westport, CT retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.
Responsibilities
Build a performance-driven, customer-first culture rooted in Johnnie-O values.
Recruit, hire, and develop top talent, providing ongoing coaching and recognition.
Set clear expectations, track progress, and celebrate team achievements.
Achieve and exceed sales goals through strategic planning and execution.
Use clienteling tools to build long-term customer relationships and drive repeat business.
Partner with marketing and community teams to plan events that engage the local market.
Lead by example on the sales floor, modeling personalized, authentic service.
Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
Maintain a clean, organized, and inviting store environment.
Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.
Qualifications
3-5 years of retail management experience, ideally in a premium or lifestyle brand.
Proven track record of achieving sales targets while developing strong teams.
Strong leadership, communication, and interpersonal skills.
Ability to analyze performance, make data-driven decisions, and act quickly on opportunities.
Comfort with POS systems, reporting tools, and MS Office applications.
Flexibility to work evenings, weekends, and holidays.
Ability to lift up to 40 lbs., climb ladders, and be on your feet for extended periods.
Benefits & Compensation
Full-Time/Salaried position plus bonus opportunities, paid time off, and paid holidays.
Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits.
Employee discounts.
Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee's time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.
To apply for this exciting job opportunity, please send your resume to: ****************************.
We appreciate your interest in our company and look forward to hearing from you!
$35k-51k yearly est. 4d ago
Assistant Store Manager
Pacsun 3.9
Service manager job in Danbury, CT
About the Company
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community
About the Role
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
Responsibilities
Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
Shares feedback from customers with the leadership team to improve the overall customer experience
Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
Delivers an engaging, positive and authentic customer experience with all customers
Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Holds self and others responsible for the accomplishment of all operational tasks
Coaches and provides feedback on Sales Associate's performance
Supports associate engagement by recognizing and rewarding outstanding performance
Provides direction to associates to ensure understanding of company directives and standards
Prioritizes and delegates tasks to meet all operational needs
Supports and executes visual directives and maintains visual standards set by the company
Drives efficiency in all operational store processes
Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
Ensures all store associates follow all policies, procedures and all Safety Program practices
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Inspires and motivates others by consistently exhibiting core value behaviors
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Qualifications
High School Diploma or equivalent preferred
Must be at least 18 years of age
Required Skills
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills
Preferred Skills
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Pay range and compensation package
Salary Range: ($18 - $20)
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Equal Opportunity Statement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Physical Requirements
The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
The associate must frequently sit/stand for long periods of time and climb ladders as needed.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
Ability to maneuver around sales floor, stockroom and office areas.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Hotel, Airplane, and Car Travel may be required SM and above roles only.
Position Type/Expected Hours of Work
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
$18-20 hourly 3d ago
Store Manager - Greenwich
Theory 4.4
Service manager job in Greenwich, CT
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
Responsibilities:
A Theory Store Manager is the ultimate leader of their store, developing and motivating the store team to provide a superior level of customer service that results in business and team success.
Business Leader
Demonstrate strong business acumen through KPI's to develop and support business driving strategies
Lead team selling strategies based on expert knowledge of the product and a client-centric approach
Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
Manage the business both in-season and with a long-term view balancing market awareness, product knowledge, client focus, and team dynamics
People Leader
Demonstrate an ability to lead dynamic and high-performing teams to achieve store and company goals
Proven ability to identify & recruit high-potential talent in the marketplace
Establish an individual development plan to support professional growth aspirations and talent needs across the Theory & Helmut Lang brands
Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operations Leader
Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
Oversee inventory processes to ensure shrink results consistently meet company expectations
Implement tactics to manage and maintain an effective P&L strategy
Plan ahead for future business needs to continually improve business results
Business Partner
Collaborate with cross-functional business partners to support organizational goals
Communicate effectively and efficiently with all levels in the organization; including the executive team.
Partner with field and corporate leaders to establish effective in-season on long term strategies aligned with company initiatives
Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Requirements
8+ years of proven experience with high-profile & established multi-unit companies
Dynamic interpersonal and communications skills, both verbal and written
Highly- motivated by driving business in a fast-paced, innovative environment
Business owner mindset with an entrepreneurial spirit
Independent work ethic, time management skills, and personal accountability
Computer skills to operate point of sale system, experiences with teamwork is a plus
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$26k-56k yearly est. 2d ago
Retail Store Manager
Overland Sheepskin Co 4.1
Service manager job in Greenwich, CT
:
Overland Sheepskin Co. is a family-owned and operated company that offers the finest selection of sheepskin, leather, and natural-fiber outerwear and accessories. With retail stores across the U.S. and a growing online presence, Overland is dedicated to delivering exceptional service and quality craftsmanship to its customers.
About the Role:
This is a full-time, on-site role located in Greenwich, CT for a Store Manager. As a Store Manager you will be responsible for recruiting, hiring, and training a full staff, overseeing all store operations to maintain company standards, and achieving store sales targets. In addition, you will partner with other departments within the company, including Visual, Marketing, and General Management, to implement business directives.
Responsibilities:
Leadership and Team Development
Recruit, hire and train new employees
Ensure new hire training correlates with job responsibility checklist
Possess strong written and verbal communication skills, effectively communicate with management
Train employees on existing and new merchandise, provide feedback if necessary in a productive way to inventory team and store management team
Ensure coaching and counseling is consistent and timely
Review employee performance monthly and report performance to store management team quarterly
Sales & Profitability
Coach and train sales technique
Meet or exceed store sales goals
Monitor individual and employee sales per hour
Review payroll and scheduling to meet the needs of the business
Understand and use current reporting
Manage controllable store expenditures
Manage and reconcile petty cash monthly
Facilities/Maintenance
Maintain physical integrity of the store (i.e. floors, windows, fixtures, HVAC, security system, music,)
Monitor computer systems and follow up with Help Desk
Ensure cleaning equipment is in working order and stock cleaning supplies
Maintain clean and organized non-selling spaces
Operating Procedures
Adhere to and hold employees accountable to daily checklist
Report all issues to proper departments and Store Management Team
Control and manage cycle counts
Maintain a visually compelling store that is neat, clean and organized
Uphold all policies and procedures according to Supervisor and Employee Guidelines
Customer and Community Connection
Cultivate an environment of genuine customer relationships
Demonstrate extraordinary service, leading by example on the sales floor
Engage local community through events and outreach
Communicate special events with inventory team to maintain proper stock
Merchandising
Teach and develop merchandising principles
Partner with Store Management Team to assess and impact merchandising, floor planning, display and outfitting
Utilize inventory reporting to support product and/or department movement, including seasonal department rotation
Qualifications
3-5 years of retail and retail management experience preferred
Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management, and communication skills
Visit overland.com to learn more
$33k-46k yearly est. 2d ago
Store Manager
West Marine 4.7
Service manager job in Port Washington, NY
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Starting salary ranges from $31.25/hr to $36.05/hr, depending on experience.
Join us at West Marine and help us provide the best boating experience for our customers!
How much does a service manager earn in Stratford, CT?
The average service manager in Stratford, CT earns between $56,000 and $140,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Stratford, CT
$88,000
What are the biggest employers of Service Managers in Stratford, CT?
The biggest employers of Service Managers in Stratford, CT are: