Service Manager
Service manager job in Miami, FL
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the right person to make his or her mark with a growing, successful company!
Do you have the knowledge, skills, abilities and background to manage the activities of our shop?
Do you have 3 years' management experience and the ability to build a well-run shop?
Do you have 5 years' experience with truck maintenance?
Are you passionate about ensuring quality standards and deadlines are met and procedures are followed?
Do you have experience ensuring compliance with DOT standards?
Do you have the savvy to deal with customers and ensure high quality customer service?
Is ensuring the safety of your employees a top priority for you?
Do you welcome the opportunity to be accountable for a shop's performance?
Do you want to join a company that has been in business for over 100 years?!... and is continuing to expand?!...
If you answered "Yes" to these questions, our Service Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal to be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
This position is key to supporting our continued growth and success!...
If interested, fill out the basic information and click Apply!
Environmental Services General Manager
Service manager job in Coral Springs, FL
Aramark Healthcare+ is seeking a Environmental Services General Manager to join their team at Broward Health Coral Springs in Coral Springs, FL. The Environmental Services General Manager will plan, manage, and guide EVS contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manage and oversight of cleaning and custodial operations.
Establish and maintain effective working relationships with other departments to provide a unified approach for the customer.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor Degree preferred.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Sr Manager Customer Service & Logistics
Service manager job in Coral Gables, FL
Sr Manager Customer Service & Logistics - Caribbean & Latin America
B V L G A R I is seeking a Sr Manager Customer Service & Logistics to join its Caribbean & Latin America regional office, in Coral Gables, Florida.
The Sr. Manager, Customer Service & Logistics role encompasses leading and managing several critical functions. They will ensure customs compliance across all importing countries within the Caribbean & Latin America region. They will oversee importation processes, transportation, manage warehouse activities as well as logistics for consignment pieces required for Caribbean & Latin America events. They will lead the demand planning department, optimizing stock availability and distribution to align with business strategy.
The Senior Manager will also lead the customer service team and manage relationships with business partners, working closely with the sales team to ensure optimal account management and maximize business opportunities. They will lead the communication strategy for their direct reports, setting team goals, and managing recruitment, training, and team motivation.
Becoming a BOLD Bvlgari team member means being part of an authentic, passionate work environment, while working for a CONTEMPORARY brand of worldwide renown. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE, and INNOVATIVE people to join our team.
Key Responsibilities:
Customer Service
Finalize distribution contracts with business partners, ensuring proper shipping terms, customs compliance, and efficient order management processes.
Achieve the business's monthly and annual revenue targets across all distribution channels and regions within LATAM.
Optimize and update procedures and controls to maintain order processing standards.
Oversee overall department performance and reporting.
Manage the customer master file in partnership with finance to ensure seamless execution from the first order.
Control sales discounts, credit notes, and returns.
Logistics
Ensure customs compliance in all importing countries under LATAM responsibility (USA, Mexico, Brazil, St. Barth) and act as the Importer of Record where applicable.
Monitor and oversee the importation process with all clients to ensure compliance.
Execute special projects such as new store/pop-ups.
Define, coordinate, and manage events and roadshows to align with business needs and cost efficiency.
Define and implement new business flows for all channels.
Manage vendor relationships and new vendor RFQs.
Supply Chain
Implement best practices to continuously monitor inventory levels and improve sales performance by analyzing sales trends.
Optimize stock availability and manage goods in transit by adhering to budgets and prioritizing effectively.
Report on key product performance and coverage.
Optimize relationships with central teams to identify opportunities and secure allocations and coverage.
Performance Monitoring
Contribute to budget construction.
Conduct weekly check-ins with logistics partners to monitor activity and review performance.
Provide monthly performance and costs reporting in alignment with budget forecasts.
Activity Management
Coordinate warehouse, transportation, and customs activities with partners (freight forwarders, local brokers, storage and transport agents) to ensure efficiency and compliance with local regulations.
Maintain activity continuity, proper traceability, and reporting.
Deploy short-term and day-to-day activities to ensure efficient response to the defined logistics strategy.
Approve and supervise timely and accurate processing of vendor invoicing and payments through iValua and Adamas.
Apply company rules and guidelines in daily activities and special events.
Consignment and Inventory Control
Manage the logistics of consignment pieces for all LATAM events (Marketing, PR, DOS, BP).
Manage quarterly inventory at the Miami office location.
Enforce best practices and inventory control policies with the entire LATAM office team.
People Management
Lead and manage the department effectively.
Communicate department strategy to direct reports and ensure adherence to processes and procedures.
Set challenging and achievable goals for each team member.
Recruit, train, motivate, and develop teams and potential.
Key Requirements:
Minimum 8-10 years of experience in logistics, supply chain management, or merchandising.
Bachelor's degree in business administration, supply chain management or logistics related field preferred.
Strong analytical skills and advanced proficiency in Microsoft Office.
Excellent written, verbal, and interpersonal communication skills.
Process-oriented with sound decision-making abilities.
Deep understanding of the Latin American landscape, with specific knowledge of import regulations, trade practices, and logistical challenges within the region
.
Proven ability to function effectively in a highly dynamic team environment.
Ability to deliver time-pressured projects on-time and on-quality.
Fluency in Spanish is a must; Portuguese is a plus.
Electrical Service Manager
Service manager job in Doral, FL
We are seeking an experienced Electrical Service Manager to lead and expand our Electrical Service Department. This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electrical systems. Typical projects include power distribution systems, lighting systems, generators, switchgear, transformers, UPS systems, controls, etc.
Primary Responsibilities
Direct the day-to-day operations of the Electrical Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top electrical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams.
Oversee inventory management, including vehicles, parts, tools, and testing equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards and safety regulations.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized electrical training program.
Active electrical license and industry certifications required (Master or Journeyman Electrician preferred).
Experience
10+ years of experience in commercial or industrial electrical services, with a portion in a leadership or management capacity.
Minimum of 2 years of electrical service sales experience, including preparing proposals and securing new business.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of electrical systems, controls, and power distribution equipment.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Electrical Service Manager
Service manager job in Boca Raton, FL
Service Manager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
Service Manager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
Director Critical Care Services - PICU
Service manager job in Miami, FL
Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.
Job Specific Duties
Responsible and accountable for all nursing functions within area(s) of oversight.
Continually seeks, analyzes, and enhances the quality of patient care and services to ensure high quality integrated care. Ensures care-delivery processes are at the cutting edge of clinical quality and safety; supports safety culture initiatives; ensures high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
Leads and directs process improvement initiatives and other safety programs; ensures applications and concepts are standardized and reliable processes and sustained in the department. Supports process improvement and incorporates science principles into quality/process improvement activities while working with leadership ensuring application of evidenced based practice in the departments.
Communicates timely and effectively to ensure nursing leadership team is well informed concerning hospital plans, opportunities, and business results. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction.
Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Collaborates with nursing, medical staff, various administrative staff, and leaders in planning for and providing quality and consistent patient care services based on best practice and ensuring patient and family centered principles and decision-making. Facilitates communication and cooperation across departments to ensure the standardization and continuum of care.
Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Guides establishment of standards, provides training, and enforces compliance with departmental customer service and employee engagement programs and initiatives.
Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.
Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines.
Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets.
Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention.
Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification.
Qualifications
Minimum Job Requirements
Bachelor's Degree in Science in Nursing (BSN)
CPR - American Heart Association BLS - maintain active and in good standing throughout employment
Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment
3-5 years of managerial experience in an acute care environment
2-4 years of pediatric experience
Clinical and management experience in clinical areas of oversight
Knowledge, Skills, and Abilities
Master's Degree - MSN, MHA, or MBA preferred
NE-BC or NEA-BC preferred.
Certification after two years is preferred.
Ability to communicate effectively both verbal and written when representing the Nursing department.
Analytical and fiscal abilities in order to administer complex budgets and short/long range goals.
Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
Actively seeks out self-development and education opportunities.
Job :
Nursing - Management
Department :
NURSING ADMINISTRATION-2100-860950
Job Status
:Full Time
Payment Operations Senior Manager
Service manager job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
About the Role:
As the Senior Manager/Director, you will lead the end-to-end fintech and payments platform operations, ensuring platform stability, transaction accuracy, compliance, and operational scalability. You will manage a high-performing team (including direct ICs), drive strategic initiatives around process automation and operational controls, and act as a key cross-functional partner to Product, Engineering, Finance, Compliance, and Treasury. Your leadership will be pivotal in advancing platform reliability, financial integrity, and customer experience as we scale.
Responsibilities:
• Lead and oversee all fintech and payments platform operations including settlement, funding, reconciliation, billing, exception management, and payment platform integrations.
• Drive strategic improvements in operational efficiency through automation, enhanced controls, and process standardization.
• Manage and mentor individual contributors and cross-functional project teams.
• Serve as the escalation point for complex operational issues, incidents, and root cause analysis, ensuring timely resolution and continuous improvement.
• Partner closely with Technology and Product teams to oversee platform integration quality, issue debugging, and deployment readiness.
• Collaborate with Finance, Treasury, Compliance, and Merchant Support to ensure accurate transaction data, regulatory adherence, and seamless financial processes.
• Develop and maintain comprehensive documentation, dashboards, and reports to support audits, compliance, and leadership reviews.
• Monitor payment network updates, evaluate operational impacts, and drive proactive adjustments to maintain compliance and service quality.
• Lead cross-functional initiatives to scale payments capabilities supporting flexible card programs, merchant integrations, and claims processing.
• Represent operations leadership in executive forums and coordinate with stakeholders to align operational goals with broader business objectives.
Qualifications:
• 10+ years in payments operations, fintech platform management, or related fields, including leadership experience.
• Deep expertise in payment processing systems, settlement, reconciliation, billing, and network operations (e.g., Mastercard).
• Proven ability to lead teams and manage complex, high-impact projects with multiple stakeholders.
• Strong strategic thinking with hands-on experience driving automation, process improvements, and operational excellence.
• Excellent communication skills across technical and business audiences.
• Proficiency with SQL, data visualization, and operational reporting tools; Python or similar scripting skills a plus.
• Experience with incident management, root cause analysis, and compliance frameworks.
• Bachelor's degree in engineering, Finance, Computer Science, or related field; advanced degree preferred.
• Passion for operational excellence and continuous improvement.
Senior Store Manager, Bal Harbour
Service manager job in Miami, FL
An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique.
The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members.
The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies.
Key responsibilities include but are not limited to:
SALES PERFORMANCE:
Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth.
Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients.
Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets.
Monitor sales trends and proactively drive initiatives to maximize client spend.
Set and communicate clear expectations for clienteling standards across the store.
Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs.
Oversee CRM strategy and execution:
Ensure data integrity and full compliance with local legislation.
Review CRM outreach performance and provide coaching where needed.
Lead by example with client communications and appointments for key launches.
Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly.
Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image.
Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness.
To effectively monitor sales by category and by season in order to request stock and increase the sales of the store
To identify clients' expenditure and trends season on season and provide feedback to the B&P team
To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales
CLIENT DEVELOPMENT
To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
To ensure accurate client details are added to the Zimmermann database
To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers.
To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests
To ensure that “Thank you” outreach is sent to clients after each transaction
To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation
To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists
RECRUITMENT & TALENT AQUISITION
Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported.
Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities.
Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards.
Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout.
Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning.
Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently.
Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success.
LEADERSHIP & TEAM DEVELOPMENT
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs.
To consistently provide leadership, set an example and be role model for all team members
To motivate and coach all team members to achieve their maximum potential
Provide consistent coaching, feedback and performance management across the management and store teams.
Deliver appraisals and individual development plans for Sales and Operations Managers
To follow company's guidelines when team member performance does not meet expectations
To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager
To train all team members following the Onboarding Schedule in Z. Style Suite
To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines
To ensure that all team members achieve a superior standard of product knowledge to maximize sales
To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values
To maintain a professional appearance reflective of the brand image
To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K
VISUAL MERCHANDISING & STORE MAINTENANCE
Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation.
To ensure Window plans and seasonal floor plans are followed thoroughly
To ensure weekly VM photos are completed in line with set time frames and as per P&P
To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines
To have the correct VM tools in store, including sale signage and stickers
Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation.
STOCK INVENTORY & LOSS PREVENTION
Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs.
Partner with the Operations Store Manager to ensure:
All deliveries, transfers, consignments and returns are processed accurately and on time.
Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly.
Goods-in-transit and reservations are monitored and followed up within policy timelines.
Stocktakes are prepared, executed and reconciled with 100% accuracy.
Oversee and support the execution of all loss prevention procedures, including:
Ensuring team awareness and compliance with theft prevention protocols.
Immediate escalation and thorough investigation of theft or stock discrepancies.
Ensuring police and centre security reporting is actioned in line with company policy.
Regular review of shrinkage reports, trends and corrective actions with Operations Manager.
Team compliance with bag checks
Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels.
VIC & CENTRE EVENTS
To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar
Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event
Coordinate with Client Development team the event details in line with guidelines
Manager RSVP's and guest list
Complete and send Event registry and summary post event
To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly
ADMINISTRATION
Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks
To manage and control the Weekly and Monthly expenses relevant to your role.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
To ensure that all reports are to be action in a timely manner
To oversee completion of the store's weekly summary
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Only Shortlisted applicants will be contacted.
Operations Manager
Service manager job in Miami, FL
JOB TITLE: Operations Manager
REPORTS TO: General Manager
Job Purpose:
The Operations Manager is responsible for working closely with the Store Manager to support the long-term strategic vision for the TOM FORD Store and the day-to-day business operations, including coaching and management of the non-Selling employees, supporting sales target achievement and delivering top client experience through sound operational procedures, processes, policies and strategies.
Tasks & Responsibilities:
Product & Stock Management:
Maintain sales floor and BOH to the highest standards, in-line with Brand guidelines
Manage all consignment activities, COG's, negatives and on hands for store
Facilitate transfers to support optimal sell-thru and support zone success
Minimize stock damages thru strong stock management and ensuring excellence in BOH
Conduct regular inventory cycle counts as directed and communicate proactively with corporate office on inventory issues
Monitor merchandise pricing and ensure accuracy
Ensure exceptional standards of all stock areas, including well-organized and maintained stock areas that enable strong selling and a fast and seamless client experience
Store Operations & Process Management:
Monitor Company policies and compliance matters; ensure adherence to policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures
Ensure the store is secure and oversee compliance with all opening/closing procedures
Train, coach, and lead all associates in the execution of operations tasks, including all POS procedures, returns, alterations, shipping & receiving, and all other operational tasks
Follow the Company operational guidelines and polices at all times
Ensure the safety of the Store and its Employees is a priority at all times
Open and close the Store as needed
Work with the General Manager to ensure optimal staffing across all departments by effectively managing schedules to maintain appropriate coverage
Parter with Finance to ensure all Accounts Payable & Receivable processes are managed accurately and in a timely manner
People & Talent Development
Work with Store Leadership to develop strong market talent pipelines; identify, recruit, and retain top talents in all non-selling roles
Support the Store Performance Management process: ensure clear expectations are set and that talents are rewarded for top performance; work with General Manager to correct underperformance as needed
Create a safe and inclusive workplace for employees and clients
Participate in store meetings to discuss goals, performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
Support a high energy and a positive work environment; maintain a fair, consistent, and equitable set of standards to inspire and motivate the team
Skills, Competencies & Requirements
5-8 years of retail Operations experience required; preferably in a luxury environment
Strong entrepreneurial spirit, initiative, and commercial ability
Deep knowledge of the luxury industry with a high level of fashion sensitivity
Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed
Ability to maintain presence on selling floor for long periods as needed
Strong interpersonal, communication, organization, and follow-through skills
Capacity to motivate, train and develop a sales and operations team
Ability to create high energy and a positive work environment.
Successfully work and manage time in a dynamic and fast paced environment
Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed
Ability to lift or carry (pushing/pulling) up to 25 pounds (or more).
Ability to bend, stoop, reach or squat to handle and stock merchandise
Ability to stand or walk for long periods (4-6 hours)
Operations Manager
Service manager job in Miami, FL
Fenagh Engineering & Testing is seeking an experienced and results-driven Operations Manager to lead our growing team in Miami. This is a key leadership position responsible for overseeing day-to-day operations in special inspections (SI) and construction materials testing (CMT), while also playing a critical role in business development, marketing, and client relationship management.
***Local candidates to Miami area only please***
Key Responsibilities:
Manage and supervise field and laboratory testing operations
Ensure compliance with industry standards, project specifications, and safety regulations
Oversee and coordinate Special Inspections per IBC and local codes
Develop and maintain client relationships to support continued business growth
Collaborate with marketing and sales teams to generate leads and secure new projects
Recruit, train, and mentor field and office staff
Monitor project budgets, timelines, and reporting
Requirements
5 years of special inspection and materials testing experience required.
Salary
$100,000 - $200,000
Senior Air Services Operations Manager _ Travel Services
Service manager job in Miami, FL
This new role is being created to offer support to Travel Services in implementing its objectives. It will be based in the United States of America (Likely location being Miami. FL).
The Travel Services team is creating a suite of travel products to be offered to BEYOND Hospitality (BH) customers for the FIFA World Cup 2026 (FWC26) and other sporting events. The travel products will include international flights into the Host Countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by BH; ground transport options; accommodation options, attractions and tours. Additional products offered include the provision of car hire options, BH branded off-site activities etc.
The role of the Senior Air Services Operations Manager - Travel Services (“SASOM”) will be to take
the lead management role for the provision of aviation products being offered to customers. Responsibilities include the contracting of a charter fleet, development of a high density flying network and the commercially beneficial supply of scheduled airline seat inventory.
The position will be based in our US headquarters in Miami, FL and report to the Senior Vice President of Travel Services.
The ideal candidate has a flexible mind-set, handles the unknown and thrives in a more ambiguous and fluid environment. High attention to detail, drives for efficiency and effectiveness, critical thinking and has strong and demonstrated problem solving skills. He/she will have extensive experience in the aviation industry, specifically in the contracting and management of charter flights.
Company Overview:
Established in 2023by pioneers of sports hospitality, the team at Beyond Hospitality are experts in the management and sales of commercial hospitality programmes for major sports events. Our staff has delivered some of the most successful sports hospitality programmes ever, such as those at the FIFA World Cup™, Ryder Cup, and Formula 1 events including the British Grand Prix.
With decades of experience in the team, Beyond Hospitality doesn't just delivery hospitality, we redefine it: setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for our renowned clients and their aspirational events.
We are a truly global employer. Beyond Hospitality is headquartered in the UK, but our talented workforce now spans68 territories and 25+ nationalities. The respected professionals in our teams are top-notch specialists in operations, sales,marketing, and event production - all aligned with our mission to provide superior world-class service and amplify sports events.
Working closely with sports event-owners and rights-holders, our team members have successfully managed and operated 48 global sports events in football (soccer), golf and motor racing, and are highly regarded in event production, marketing, sales, customer service, IT and e-commerce, and product development.
Our core focus is ensuring superior hospitality experience for guests, creating unforgettable moments and providing exceptional service at these flagship sporting events.
Department Overview:
The Travel Services team has created a suite of travel products to be offered to customers attending these international sporting events.
The travel products will include international flights into the host countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by the Company; ground transportation options; attractions and tours. Travel is sold as bundled packages and individual components through a variety of B2C and B2B sales channels.
A key driver of the department is the delivery of high-quality products driving customer satisfaction, with the primary objective being that they provide safe, timely and attractive logistical services to ensure hospitality and events being purchased, can be attended in an optimal manner.
Position - Core Objectives
Duties & Responsibilities:
The SASOM will primarily be required to:
Oversee the activity of contracted third-party aviation and related suppliers to ensure compliance with BH objectives and requirements.
Take responsibility for the operational strategy and service delivery of all aviation activity contracted by BH.
Assisting the SVP Travel Services in the procurement and contracting of a suitable fleet of air assets to meet the expected customer demand for FWC26.
Creation of flight schedules that maximizes the charter fleet's aircraft utilization, and tactically adjusting these schedules to suit operational/commercial changes that may present themselves.
Working with BH's aircraft brokers and contracted airlines to deliver an air product that meets or exceeds BH's product standards.
Establishment of an Airport Ground Operations plan that embraces opportunities to minimize passenger throughput/processing times whilst meeting BH commercial objectives.
Ensuring that Airport Ground Operations services are contracted at commercially appropriate rates.
Establishing an AOG plan that minimizes the impact on BH's customers in the event of
operational disruption.
Providing all required passenger information to the relevant stakeholders and authorities to meet operational and regulatory requirements - including but limited to flight manifests, APIS information etc.
Liaising with airports, FBO's and handling agents to effect access to ‘airside' for ground
transport companies.
Build a communication structure to allow for all stakeholders to gain access to centrally managed information in the event of disruption or changes to operations in a timely manner.
Assist, where necessary, with other areas of the department.
Experience, Education and Skills, Knowledge, and Abilities
Qualification/Experience
Bachelors Degree and/or Master's Degree in Business related field preferable.
Experience (7+ years) in the Airline industry at a senior level; specifically, with either charter or scheduled airlines.
Awareness of sustainability best practices and how to implement them in such an event.
Demonstrably broad knowledge of the air charter industry, Airport Ground Operations and functionality, air law, tour operating etc.
Demonstrable understanding of the delivery of air products.
Green Filed ‘Start Up' experience with the confidence to manage tasks to completion and
deliver to high standards.
Strong interpersonal skills and cultural awareness.
Skills &Abilities
Demonstrated leadership skills
Ability to conceive, articulate and deliver a broad air travel strategy
High energy self-starter mentality.
Contract management and key-account management experience
Planning, process and business management skills
Contract negotiation and management experience
Strong project management and excellent communication skills
Diplomatic abilities and political sensitivity
Proficient in MS Office(Teams, SharePoint, Excel, Word, PowerPoint) and planning software and online collaboration tools
Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to communicate effectively with a diverse population of guests, colleagues, and external partners.
Ability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements
Office setting but also will be visiting vendors
20-30% travel(and more travel early on)
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Must be able to access various departments of a given location.
Wholesale Operations Manager
Service manager job in Miami, FL
Wholesale Operations Manager
Type: Full-Time
GLD is the leading men's lifestyle jewelry brand at the intersection of sport, culture, and style, with official licenses across the NFL, NBA, MLB, NHL, NCAA, WNBA, and MLS. After building a powerhouse DTC business and a massive community of fans, GLD is now scaling its wholesale channel with partners like Lids, Mitchell & Ness and In-Venue Retail stores.
We're looking for a Wholesale Operations Manager to help drive the operational and logistical backbone of our growing wholesale business. This person will ensure seamless order fulfillment, translate retailer compliance requirements into clear, daily direction for our warehouse and 3PL partners, ensuring precision, speed, and zero chargebacks.
Role Overview
Reporting to the Director of Wholesale, this role owns the operational execution of wholesale-from PO receipt to delivery confirmation. You will turn retailer routing guides, labeling rules, and compliance manuals into actionable workflows and daily tasking for logistics teams and 3PL partners. Success means shipments go out on time, in full, and with zero compliance errors.
We're looking for someone scrappy, detail-obsessed, and proactive, someone who can tighten processes, protect margin by eliminating chargebacks, and build the operational muscle needed to support a growing wholesale business.
Key Responsibilities
Order Management & Fulfillment
Manage all wholesale customer shipments from warehouse to delivery, ensuring on-time and accurate arrivals.
Own all wholesale shipments from PO receipt through delivery confirmation with retailers.
Convert retailer routing guides into clear, daily pick/pack/labeling instructions for warehouse and 3PL.
Prioritize daily outbound workload and issue directives to ensure OTIF (On-Time/In-Full) delivery.
Manage and process EDI orders end-to-end, ensuring accuracy through ASN and invoice submission.
Track and report shipment status daily to Sales, Finance, and Planning.
Partner with warehouse and 3PL teams to enforce labeling, packaging, and documentation standards that prevent chargebacks.
Systems & Reporting
Maintain system alignment across NetSuite, EDI (Orderful), vendor portals, and 3PL/WMS.
Monitor vendor compliance portals and ensure real-time updates, label pulls, and status confirmations.
Drive daily reporting on open orders, compliance status, and fulfillment performance.
Own accuracy- data integrity, labeling precision, and fulfillment execution.
Vendor Compliance & Chargeback Prevention
Make chargeback prevention a key KPI- track, report, and eliminate root causes.
Own and update vendor routing guides, ensuring all requirements are translated into step-by-step operational directives.
Lead new vendor setup with full compliance testing (PO, ASN, Invoice) before go-live.
Maintain compliance scorecards and proactively enforce retailer expectations.
Serve as lead point for compliance audits and dispute resolution.
Customer & Partner Coordination
Act as operational point of contact for wholesale partners and internal teams.
Communicate proactively with Sales, Planning, and Finance on shipment readiness and risk flags.
Maintain relationships with retailer logistics teams to streamline routing and avoid escalations.
Manage RA (returns/damages) processing with root-cause tracking tied back to compliance metrics.
What You Bring
5-10 years in wholesale logistics/operations or supply chain (jewelry/apparel/accessories a plus).
Expert in routing guides, labeling requirements, ASN compliance, and chargeback prevention.
Hands-on in NetSuite, EDI (Orderful or similar), WMS, and vendor portals.
Strong Excel/Google Sheets proficiency and ability to build operational dashboards.
Skilled at translating retailer manuals into clear instructions for fulfillment partners.
Entrepreneurial mindset. Action-oriented, fast, and solutions-focused.
Why GLD
Build the operational engine behind a high-growth wholesale business.
Work with a brand that moves fast, thinks creatively, and partners with the biggest names in sport and culture.
Competitive comp and opportunity to build something from the ground up.
General Manager
Service manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Miami Multi Store Manager
Service manager job in Miami, FL
Montce is hiring a full-time Multi Store Manager for our Coconut Grove and Miami Beach locations!
Montce is a woman owned apparel and swimwear company based in Fort Lauderdale, FL. We are lucky and grateful to have built a company of passionate individuals that have a deep understanding and value for organic human connection, community, and respect. Adaptability and resilience are core personality traits we seek in all levels of team members within the company.
Our Retail Managers play a vital role in our company's success and continued growth. Each Montce store and overall team's success is exemplified through the Manager's ability to exhibit our core entrepreneurial attitude; acting with a small business owner mindset to guarantee the store's success.
Responsibilities include:
Achieve expected sales metrics, both personal and team benchmarks
Ensure completion of all operational tasks
Management of the store schedule to maximize the set payroll budget while ensuring an elevated client experience
Foster an inclusive environment that values team member differences, creating a sense of belonging and appreciation which in turn is passed along to our clients
Recruit, hire, and train all roles within direct team
Participate and voice feedback within all company wide teams including Human Resources, Visuals/Merchandising, Events/PR, Production and Quality Control, Buying/Planning
Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency
Set clear goals, provide regular feedback, and conduct monthly team performance evaluations to foster growth and consistency
Attention to current trends and styles to offer an up to date and current styling experience in-store
Clear, concise, and consistent communication with the Director of Client Experience
Planning, executing, and promoting in-store and partnership events to cultivate community alongside Brand Marketing Manager
Support the constant development of our retail clienteling experience
Manage an accurate and well-organized store inventory and back of house
Maintain a full and clean sales floor with attention to detail and standards for visual merchandising
Extensive product and fit knowledge
Who you are:
“Leader not a boss” mindset
A minimum of 2-3 years of experience of retail management required, preferably in a sales environment
Confident people skills; able to build and strengthen relationships as a representative of Montce with new people and strangers as clients and potential community partnerships
Strong verbal and written communication skills, with a willingness to receive and apply feedback
A trend-forward sense of personal style that reflects individuality and aligns with the Montce aesthetic
Flexible availability, including weekends, evenings, and holidays as needed
Confident, approachable, and comfortable engaging with a wide range of clients
Environment:
Ability to stand for long periods and walk around throughout a 8 hour work day
Occasional lifting and moving of boxes up to 50lbs
Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms
Benefits:
Competitive pay, commensurate with experience
Monthly store bonus opportunities based on performance
Generous employee discount on Montce and 3rd party products
Monthly and quarterly retail employee perks
Retail wardrobe gifting provided post-training, quarterly, and with each new collection drop
Special gifting for birthdays and work anniversaries
Paid parking pass provided (based on location need)
Eligible for PTO/Sick Time/Health Benefits
Store Manager, South Beach
Service manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Store Manager
Service manager job in Miami, FL
About the job
Join the House of AMOUAGE
Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage
Your Mission
As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE
Your Impact
Recruit, train, coach and supervise sales team
Meet sales and financial goals
Oversee inventory management and communicate needs/provide feedback to forecast team
Execute brand visual merchandising
Optimize/leverage sales and promotional materials
Build sales and service strategy and executes on customer outreach
Removes roadblocks and generates solutions for wide range of business and team challenges
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Reporting discrepancies and problems to the supervisor/manager.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Successfully managed a stand-alone store
Led mentored and managed a sales team
Built a successful business from the ground up
Maintains a positive outlook; is motivated and motivating
Works well in an ambiguous environment
Seeks to always improve and do better
Growth and ambitious mindset
Serves others and provides excellent service
Entrepreneurial in nature and eager to learn.
Driven to lead team to execute exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Assistant Store Manager
Service manager job in Pembroke Pines, FL
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Business Operations Manager
Service manager job in Miami, FL
The ideal candidate for this role must be able to operate with certain levels of ambiguity or minimal direction, take initiative, have a disciplined work ethic, and able to operate in a fast-paced environment.
Fluent in English and Spanish a must.
Minimum 3 years experience in Operations required.
Work Visa required. Student Visas & OPTs not accepted.
Starting Salary: $50,000.00
Key Responsibilities
Order & Fulfillment Management
Manage daily order intake across wholesale, private-label, and internal channels.
Coordinate roasting, grinding, brewing, and packaging schedules to meet customer timelines.
Oversee fulfillment accuracy, shipping preparation, and delivery scheduling.
Communicate with customers regarding order status, delivery timing, and special requirements.
Forecasting & Analytics
Build and maintain demand forecasts based on sales trends, seasonality, and customer patterns.
Analyze production efficiency, cost-of-goods, labor utilization, and inventory turnover.
Provide reports and insights to leadership for operational planning and margin improvement.
Support financial modeling and production planning for new customers and private-label programs.
Inventory, Purchasing & Supply Chain
Monitor and maintain inventory across green coffee, roasted coffee, cold brew inputs, and packaging materials.
Manage supplier communications for purchasing, lead times, product availability, and shipment tracking.
Forecast raw material needs based on sales projections and production capacity.
Manage receiving processes and ensure proper documentation and organization.
Logistics & Distribution
Coordinate local deliveries and manage third-party carrier shipments.
Optimize routing, scheduling, and load planning to reduce inefficiencies.
Ensure all outbound shipments meet quality, accuracy, and timing requirements.
Maintain relationships with logistics partners and monitor carrier performance.
Operational & Administrative Support
Support invoice creation, credit memos, and basic financial workflows.
Maintain SOPs and assist with the rollout of new operational procedures.
Assist with onboarding new private-label clients, customer setups, and product launches.
Work closely with roasting, production, and delivery teams to ensure alignment.
Qualifications
Minimum 3 years of experience in operations, supply chain, logistics, or production management.
Experience in food & beverage, CPG, or manufacturing strongly preferred.
Strong forecasting and analytical skills; proficiency with spreadsheets and inventory systems.
Excellent communication and organizational abilities.
Ability to lift 50-75 lbs and work in a warehouse/production setting.
Valid driver's license and clean driving record required.
Full-time U.S. work authorization/visa required.
Bilingual English/Spanish preferred.
Compensation & Benefits
Starting salary: $50,000 annually, with potential increases based on performance and experience.
Opportunities for growth within a rapidly expanding coffee company.
Coffee perks, product discounts, and exposure to all sides of the business
This is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Escondido Specialty Coffee reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Escondido Specialty Coffee is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Escondido Specialty Coffee is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Work Location: In person
Assistant Store Manager
Service manager job in Miami Beach, FL
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
Assistant Store Manager | Bal Harbour Shops
Service manager job in Miami, FL
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Bal Harbour Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook