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  • Director, Military Affairs Service - Army (Hiring Immediately)

    USAA 4.7company rating

    Service manager job in Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the businesss direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly 1d ago
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  • Part Time Associate Manager

    TUMI 4.5company rating

    Service manager job in Tampa, FL

    Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. About the Team Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
    $18k-23k yearly est. 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Lakeland, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • Regional Service Manager I

    Mersino Dewatering LLC 4.1company rating

    Service manager job in Lakeland, FL

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Job Summary: The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams. Typical Duties and Responsibilities: * Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations * Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S * Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements * Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment * Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues * Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc. * Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures * Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up * Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly * Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems * Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch * Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels * Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions * Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills * Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis * Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy * Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location * Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel * Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: * 5 years of project management and supervisory experience in a service/repair setting * Bachelor's Degree in Diesel and Truck Service Management or related field preferred * Appropriate equipment repair certifications * Planning and organizational skills in handling multiple projects * Ability to read schematics, blueprints and/or technical manuals * Skills in workflow analysis and management Specific Expectations: * Ability to travel 50-75% * A professional demeanor * Ability to work effectively with others * Ability to multi-task in a changing environment * Ability to work a flexible schedule to meet job requirements * Excellent written and verbal communication skills * Strong time management and organizational skills * Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $57k-93k yearly est. 10d ago
  • Technology Lead - Java , Web services (Interview on 19th August)

    Avance Consulting Services 4.4company rating

    Service manager job in Tampa, FL

    Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java , Web services (Interview on 19th August) Duration: Full Time Location: Tampa, FL, Dallas, TX, Jersey City, NJ Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technologies. Preferred • At least 4 years of experience with Java, J2EE, JQuery, HTML5, JavaScript, CSS3, XML, Web services, Spring MVC, Struts • At least 4 years of experience in translating functional/non-functional requirements to system requirements At least 4 years of experience in software development life cycle activities on development and maintenance projects. • At least 4 years of experience in Design and architecture review. • Ability to work in team environment and client interfacing skills • Ability to work in team in diverse/ multiple stakeholder environment • At least 2 years of experience in Financial Services domain • Problem Solving and Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $75k-123k yearly est. 60d+ ago
  • Lead Service Technician

    The Unlimited 4.3company rating

    Service manager job in Tampa, FL

    at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 60d+ ago
  • Field Service Supervisor - Lift Truck

    Ring Power 4.5company rating

    Service manager job in Saint Petersburg, FL

    Main Duties & Responsibilities Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items. Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required. Ensures customer is kept up-to-date on the status of his/her work, including revised estimates. Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time. Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers. Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator). Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty. Participates in service meeting at the branch. Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid drivers license Good computer skills with Microsoft applications. Not Required but Highly Desired Criteria Extensive industry specific equipment familiarity and service skill. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing C: Sitting F: Walking O: Feeling O: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.
    $43k-58k yearly est. Auto-Apply 23d ago
  • Lead Cooler Service Technician

    Coca-Cola Beverages Florida 4.4company rating

    Service manager job in Sarasota, FL

    Coke Florida is looking for a Lead Cooler Service Technician based out of our Sarasota location. We're currently looking for 1:00PM to 9:30PM, working Sunday through Thursday. What You Will Do: As a Coke Florida Cooler Service Technician Lead, you will be responsible for performing mechanical services on cold drink equipment at customer accounts. Lead cooler service technicians will assist with the coaching, training, development, and onboarding of new members of the cooler service teams. Roles and Responsibilities: Maneuver equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance Keep all refrigeration equipment in proper operating condition Maintain positive customer relationships Prepare equipment in accordance with company standards Ensure vehicle has appropriate levels of parts inventory Maintain clean and safe work area Backfill and support for Field Service Supervisor's paid time off Advanced trouble shooting and subject matter expert for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment Conduct and verify inventory on technician vehicles (same as Field Service Supervisor) Accident investigation point person when Field Service Supervisor is unavailable Take on special assignments and projects as directed by Field Service supervisor, i.e., parts to be added for new customers; set section, shelf, bin on technician vehicles; review Excess and Obsolete parts inventory Backup and/or point person for resolving CCNA disputed invoices Work in cross functional groups to seek resolution to customer issues (dispatch, parts, CCNA) Train and support sales associates in basic equipment knowledge Monday-Friday Hour vary between 8:30am -10:30pm Position requires flexibility. Weekends and holidays may be required (schedule rotation) Must follow all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc. For this role, you will need: High school diploma or GED required 1+ years of general technical experience required Prior diagnostic troubleshooting Demonstrated mechanical, technical and electrical aptitude Basic computer and analytical skills Valid driver's license and driving record within MVR policy guidelines Additional qualifications that will make you successful in this role: Refrigeration/HVAC trade or vocational certification preferred 1+ years of refrigeration/HVAC experience preferred Plumbing experience preferred HVAC certification preferred CCNA fundamentals certification preferred
    $96k-120k yearly est. 60d+ ago
  • Lead Service Technician

    Whaley Foodservice Repairs 3.5company rating

    Service manager job in Tampa, FL

    Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 60d+ ago
  • Ok Carz Tampa -Selling Manager

    Ok Carz

    Service manager job in Tampa, FL

    Selling Manager OK Carz Tampa - Tampa, FL About OKCARZ: OKCARZ is a privately owned, growing buy-here pay-here dealership group with 8 locations across Florida. With nearly 200 employees across our dealerships, reconditioning facilities, and customer service center, OKCARZ has earned its reputation as Florida's preferred automotive financing dealership. Position Overview: Our Selling Managers play a dual role: they actively sell vehicles while also supporting the Store Manager with daily operations. If you're driven, customer-focused, and ready to take ownership of your success, this is the place for you! Benefits: 401(k) with company matching Health, Dental, and Vision insurance Paid time off Employee discounts Supplemental Pay: Bonus opportunities & commission pay Key Responsibilities: Guide customers through the entire sales process, from initial application to contract signing. Assist Sales Advisors in closing deals and handling customer objections. Generate new business through prospecting, social media, dealer referrals, and customer networks. Respond to internet leads, follow up, and schedule customer appointments. Uphold Mid Florida Financing underwriting policies and guidelines. Support the Store Manager with tasks including inventory, sales, customer service, and store operations. Deliver exceptional customer service and address client concerns as needed. Assist in business growth and ensure the integrity of the customer experience. Support Home Office with various operational tasks. What We're Looking For: Positive attitude and high energy at all times. Passion for delivering outstanding customer service. Professional, self-motivated, and team-oriented. Strong written and verbal communication skills. Persistent, competitive, and highly driven to succeed. Comfortable working with computers, numbers, and digital tools. Ethical, customer-focused, and detail-oriented. Automotive Sales Management experience required. Bilingual skills are a plus but not required. Compensation: $60,000-$80,000 per year Additional Information: Full-time position Must be able to reliably commute to an onsite location - Tampa, Florida (required) OKCARZ is a Drug-Free Company - background and drug screening required
    $60k-80k yearly Auto-Apply 60d+ ago
  • Lead Home Service Technician/Handyman

    Trublue Home Service Ally

    Service manager job in Palmetto, FL

    We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of East Manatee is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior Equipped with sets of tools Working Vehicle What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
    $58k-115k yearly est. 60d+ ago
  • SERVICE TECHNICIAN LEAD SPECIALTIES

    Ferrazzano

    Service manager job in Palmetto, FL

    Italian Terrazzo & Tile Co. of Brevard, LLC Specialties Installer Classic Floors is a leading provider of shower glass, mirror, and bath accessory installation services, delivering top-quality workmanship to builders throughout Florida. We pride ourselves on attention to detail, professionalism, and customer satisfaction. Position Summary We are seeking an experienced and dependable Installer to join our team. The ideal candidate will be skilled in the installation of frameless and framed shower doors, 1/4" mirrors, shelving, and various bath accessories. This role requires precision, problem-solving skills, and a strong understanding of residential construction environments. Key Responsibilities · Install frameless and framed shower doors with precision and care. · Mount wall mirrors, glass panels, and shelving units. · Install bath hardware and accessories such as towel bars, robe hooks, and grab bars. · Read and interpret blueprints, drawings, and measurements accurately. · Safely operate hand and power tools required for installations. · Ensure all work is performed to company standards, builder's plans and local building codes. · Interact professionally with clients on-site, maintaining a clean and respectful work environment. · Maintain and organize tools, materials, and work truck inventory. · Identify and troubleshoot issues during installations, offering practical solutions. Requirements · Minimum 2 years of relevant installation experience (shower doors, mirrors, bath accessories). · Strong knowledge of residential bathroom construction and finishing. · Ability to read and interpret technical drawings and measurements. · Familiarity with power tools, levels, and other installation equipment. · Excellent attention to detail and ability to work independently or as part of a team. · Valid state driver's license and clean driving record. · Ability to lift and handle heavy glass panels and equipment safely. Other Requirements · This role would require the ability to lift, push, and/or pull loads in excess of 50 lb. · This role would require the ability to kneel, crouch, stoop, and crawl for extended periods. · This role would require the ability to use hands to handle and/or control tools for extended periods. · Fundamental mathematical comprehension required. · Ability to manage multiple deadlines required. · Travel required: daily travel required. Preferred Qualifications · Experience with custom and high-end installations. · Background in glazing, carpentry, or similar trades is a plus. · OSHA certification or willingness to obtain. Benefits · Competitive compensation based on experience. · Health, dental, and vision insurance options. · Paid time off and holidays. · Company vehicle and tools provided (if applicable). · Opportunities for advancement and ongoing training. Any offer of employment is contingent upon pre-employment drug screen and criminal background check. This is intended to provide an overview of the work to be performed and the qualifications for success and can not be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC. Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.
    $58k-115k yearly est. Auto-Apply 13d ago
  • Assistant Service Operations Manager

    BGIS 3.5company rating

    Service manager job in Hudson, FL

    Assistant Service Operations Manager - Join Our Dynamic Team in Hudson, FL! Are you seeking a rewarding leadership career with a company that prioritizes your growth, values your contributions, and fosters a supportive, flexible work environment? BGIS Integrated Technical Services (BGIS ITS) is excited to invite an experienced and motivated Assistant Service Operations Manager to join our Customer Resolution Team in Hudson, FL, and surrounding areas. This position can also be remote. Why Choose BGIS ITS? At BGIS ITS, we're more than a workplace we're a community dedicated to your success. Here's what makes us stand out: A Company That Cares: We're committed to helping you achieve your career goals with personalized support and opportunities. Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle. Your Career Comes First: We prioritize your professional growth with comprehensive training and advancement opportunities. Global Reach, Local Impact: As part of a global leader in facility management, you'll have access to a vast network of career opportunities while making a difference locally. What We Offer Competitive Compensation & Benefits Salary Range: $60,000-$75,000 annually (commensurate with experience) Paid Time Off: Start with 48 Hours of PTO, increasing to 168 PTO Hours with tenure Paid Holidays: 7 per year, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas 401(k) Match: 5% employer match to secure your financial future Additional Perks Comprehensive Benefits: Health, life, and disability coverage for peace of mind Exclusive Discounts: Access corporate perks through ADP Career Development: Unlock technical training and pathways to career advancement Relocation Opportunities: Explore growth within our global network Positive Workplace: Join a collaborative, professional team that values work-life balance Role Overview Role Overview as Assistant Service Operations Manager, you will provide functional leadership and daily direction to the Customer Resolution Team, focusing on queue management, customer escalations, warranty and callback coordination, and quality assurance support. You will guide Account Coordinators, ensure adherence to standard operating procedures, and drive service quality and operational efficiency across commercial install and service business lines while exemplifying BGIS values of safety, sustainability, professionalism, and care. Key Responsibilities Team Management Provide day-to-day guidance and support to Account Coordinators on the Customer Resolution Team. Plan and implement onboarding and training for new team members. Serve as a secondary escalation point and act on behalf of the Senior Service Operations Manager when needed. Reinforce BGIS values and professionalism in all interactions. Operational & Queue Management Monitor and manage work order queues, escalations, warranty cases, and callbacks daily. Prioritize workloads to meet service-level targets and client expectations. Resolve complex customer issues and coordinate with internal teams. Ensure accurate documentation and tracking of work orders, communications, and resolutions. Interact daily with clients via phone, email, and meetings to provide updates and manage expectations. Customer Communication & Escalation Support Act as a secondary escalation point for unresolved or sensitive customer concerns. Ensure all customer communications are professional, timely, and compliant. Monitor adherence to complaint-handling and escalation procedures. Partner with internal teams to drive timely issue resolution. Quality Assurance & Compliance Support Perform quality reviews of customer interactions and work orders. Assist with scorecard tracking, KPI monitoring, and reporting. Identify quality gaps and support corrective actions and coaching. Ensure compliance with internal procedures and external safety, health, and environmental requirements. Process Improvement & Collaboration Identify process improvement opportunities and recommend solutions to leadership. Champion implementation of new tools, workflows, and process updates. Collaborate cross-functionally with Billing, Customer Service, Field Operations, and Quality teams. Qualifications & Skills Education: High School Diploma or equivalent required; additional education or Associate's degree a plus. Experience: Minimum 3 years in customer service, operations, quality, or service coordination roles. Leadership: Proven ability to guide and support team members in a fast-paced environment. Communication: Excellent verbal and written skills with strong grammar, spelling, and punctuation. Customer Focus: Strong customer service orientation and demonstrated escalation/warranty workflow experience. Prioritization & Organization: Ability to prioritize in a multi-client setting, with strong organizational, documentation, and problem-solving skills. Initiative: Creative self-starter with critical thinking, able to work independently and collaboratively. Technical Proficiency: Proficient in Microsoft Office with strong keyboarding skills. Other: Valid driver's license and ability to provide personal transportation for occasional off-site meetings (with reimbursement). About BGIS ITS BGIS Integrated Technical Services, formerly Millian Aire Enterprises, joined the BGIS family in 2022, becoming part of a global leader in integrated facility management services. With over 500 commercial field technicians in the US and 7,000 globally, we deliver exceptional customer experiences through a service-oriented approach. Our team of skilled professionals is supported by ongoing training, career development, and a commitment to excellence in project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. Why You'll Love Working with Us Join a team that values your contributions and invests in your future. At BGIS ITS, you'll enjoy a competitive salary, comprehensive benefits, and opportunities for growth in a supportive, professional environment. Whether you're looking to build a long-term career or explore new opportunities within our global network, we're here to help you succeed. Ready to Join Us? Discover more about this exciting opportunity and apply today at ********************************* Be part of a team that's shaping the future of facility management with care, professionalism, and innovation! Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-REMOTE #LI-DW1
    $60k-75k yearly Auto-Apply 23h ago
  • Culinary Services Supervisor

    Aston Gardens at Tampa Bay 3.9company rating

    Service manager job in Tampa, FL

    About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. Full Time Position at Aston Gardens At Tampa Bay Responsibilities: Assist the Culinary Services Manager by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members. Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties; Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques; Trains wait staff on all operating procedures and menu education. Ensures efficient operating within budgeted guidelines. Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate. Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room. Maintains sanitation and control standards in the dining room and wait stations. Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team. Operates in compliance with State and federal government laws. Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback. Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate. Monitors and adjusts resident's accounts for meal and charge accuracy. Ensures floor charts and tables are set up correctly. Assists servers as needed with table service. Records and tracks daily sales transactions. Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance. Maintains POS system through communication with IT support. Assists Director with timekeeping procedures and practices, and payroll entries, as needed. Qualifications: High school diploma or equivalent. Two (2) years' experience in fine dining. Dining Room Supervisory experience preferred. Must be able to work a flexible schedule including nights and weekends. Excellent communication, organization and customer service skills. Benefits: In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Discovery Management Group careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V JOB CODE: 1007089
    $36k-55k yearly est. 20d ago
  • Lead Home Service Technician/Handyman

    Trublue

    Service manager job in Bradenton, FL

    We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of East Manatee is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior Equipped with sets of tools Working Vehicle What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $26.00 - $32.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $26-32 hourly Auto-Apply 60d+ ago
  • Service Supervisor

    Crown Residential

    Service manager job in Ellenton, FL

    Full-time Description The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level. RESPONSIBILITIES: Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position. Establish and manage a team of qualified and trained Teammates Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director Maintain a safe working environment and educate Teammates on practicing safe procedures Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards Report liability hazards found in the community to Property Director and or, Regional Director Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc. Respond to all service requests in a timely manner to ensure resident satisfaction Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service Responsible for service follow-ups and team's success in service delivery and completion Prepare and inspect apartments for move-in readiness after becoming vacant Conduct all work in compliance of OSHA and Equal Housing Opportunity Monitor storing of equipment, supplies, and tools in a secure area Delegate+ inventory of supplies and tools Manage budget for equipment and supplies for maintenance and order supplies from vendors Manage and authorize overtime for non-exempt teammates Ensure that all work is performed according to Crown Residential's procedures and standards Make recommendations and modifications regarding property performance, business needs, etc. Any other tasks assigned or directed OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget Attend all required Crown Residential maintenance trainings Ability to effectively work in a team setting and collaborate with administrative staff Possess and practice exceptional safety skills while on the job. Be highly motivated and have a positive attitude Valid Driver's License and reliable transportation Ability to prioritize multiple tasks, follow-up, and follow through Ability to provide coverage on a rotating basis for property on an on-call basis as needed Awareness of working long hours outdoors and in the elements Professional appearance and demeanor Have a thorough knowledge of safety and the proper operation of all tools and equipment. Ability to effectively manage and lead a team of Service Teammates Have excellent customer service skills when talking to residents about service needs. Hands on working knowledge of typical apartment maintenance Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely Consistent, regular and in person attendance during assigned hours at the workplace are required Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. Requirements EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent EPA Section 608 HVAC Type I Preferred: Bachelor or Teammates degree Previous experience in a maintenance supervisory role in the multi-family/hospitality industry CFC/EPA, CPO certifications North American Technician Excellence (NATE) Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
    $34k-57k yearly est. 39d ago
  • Supervisor, Sterile Process Services - Nights

    Orlando Health 4.8company rating

    Service manager job in Wesley Chapel, FL

    Supervisor, Sterile Processing - Wiregrass Ranch Hospital Schedule: Overnight Wiregrass Ranch Hospital Opening in 2026, Wiregrass Ranch Hospital in Wesley Chapel will be one of Orlando Health's newest locations, serving the community with advanced, patient-focused care. We are seeking an experienced Supervisor, Sterile Processing to join our team ahead of opening to prepare and manage all sterile processing operations for surgical readiness. Job Overview The Supervisor, Sterile Processing is responsible for overseeing daily sterile processing operations, instrument delivery, and preparation processes within the facility. This role ensures the safe, efficient, and compliant management of surgical instrumentation while providing leadership and support to the sterile processing team. Responsibilities Key Responsibilities Direct and manage all aspects of instrument delivery and on-site sterilization processes. Assist with departmental workflow to ensure safe and cost-effective packaging, sterilization, storage, and aseptic presentation of instrumentation. Conduct ongoing sterilization efficacy testing to meet regulatory standards. Maintain a professional representation of Orlando Health and departmental services. Manage human resources functions including hiring, scheduling, coaching, and performance counseling. Facilitate effective interdepartmental and intradepartmental communication to support daily operations. Partner with educators to provide ongoing staff education based on individual and departmental needs. Coordinate daily staffing needs and coverage requirements. Take a proactive approach in identifying and preventing potential problems within the department. Maintain compliance with all Orlando Health policies, procedures, and regulatory requirements. Site-Specific Responsibilities Prepare for hospital opening by building and organizing surgical trays (300+ trays, each containing 100+ instruments). Enter all instrumentation into the SPM and create comprehensive count sheets. Ensure surgical instruments are organized and ready for use by surgeons before hospital opening. Support departmental readiness for day-to-day sterile processing operations once the hospital opens. Qualifications Qualifications Education & Experience: Associate degree & 3 years of directly related experience OR 7 years of directly related experience and High School Diploma or equivalent. Licensure/Certification: Maintain one of the following: Certified Registered Central Service Technician (CRCST - HSPA) Certified Healthcare Leader (CHL - IAHCSMM) SPD Technician Certification (CSPDT - CBSPD) Certified Sterile Processing and Distribution Manager (CSPDM - CBSPD) Certified in Sterile Processing Management (CSPM - CBSPD) Success Factors Strong hands-on experience with sterile instrumentation and tray assembly. Ability to manage large volumes of instrumentation with accuracy and attention to detail. Leadership skills with ability to coach and develop team members. Proactive, organized, and able to meet aggressive pre-opening timelines. Effective communication and collaboration skills across departments.
    $48k-62k yearly est. Auto-Apply 26d ago
  • Regional Service Manager I

    Mersino Dewatering LLC 4.1company rating

    Service manager job in Lakeland, FL

    Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Job Summary: The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams. Typical Duties and Responsibilities: Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc. Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: 5 years of project management and supervisory experience in a service/repair setting Bachelor's Degree in Diesel and Truck Service Management or related field preferred Appropriate equipment repair certifications Planning and organizational skills in handling multiple projects Ability to read schematics, blueprints and/or technical manuals Skills in workflow analysis and management Specific Expectations: Ability to travel 50-75% A professional demeanor Ability to work effectively with others Ability to multi-task in a changing environment Ability to work a flexible schedule to meet job requirements Excellent written and verbal communication skills Strong time management and organizational skills Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $57k-93k yearly est. 17d ago
  • Lead Service Technician

    The Unlimited 4.3company rating

    Service manager job in Sarasota, FL

    at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 60d+ ago
  • Lead Service Technician

    Whaley Foodservice Repairs 3.5company rating

    Service manager job in Sarasota, FL

    Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31-39 hourly Auto-Apply 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Tampa, FL?

The average service manager in Tampa, FL earns between $32,000 and $91,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Tampa, FL

$54,000

What are the biggest employers of Service Managers in Tampa, FL?

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