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Service manager jobs in Tennessee - 4,957 jobs

  • Delivery Service Manager

    Ajax Distributing Company

    Service manager job in Memphis, TN

    Develop and manage processes designed to Recruit, Train, Coach, and Retain driver and support staff ensuring adequate workflow and synergies Develop and refine an exceptional experience for customers taking delivery Proactively mediate and resolve any customer concerns or escalations Help control expenses, including staffing, supplies, and services Develop and implement safety programs focused on both driving, lifting, and handling Conduct routine audits of delivery staff to ensure minimum service standards are being met Evaluate and document work performance of assigned personnel and conduct routinely. Meet routinely with delivery personnel to communicate issues, new processes, and concern Work with Warehouse Operations manager to routinely improve product flow from warehouse floor to delivery units Continually review and amend delivery staff job description as deemed necessary Enforce disciplinary measures as necessary and provide assistance to HR in maintaining all discipline files on delivery personnel as needed. Requirements At least 5 years management experience in a food or beverage distribution/logistics environment. Working knowledge of current DOT Compliance and a basic understanding of OSHA safety regulations Hold a valid Class A Commercial Driver's License Benefits 401K Health Insurance Benefits Company Vehicle
    $91k-131k yearly est. 6d ago
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  • Operations Manager

    Lojac Hydro Excavation

    Service manager job in Lebanon, TN

    LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************
    $54k-90k yearly est. 1d ago
  • Operations Manager

    Redi Carpet 4.0company rating

    Service manager job in Nashville, TN

    Operations Manager - Nashville TN Join Our Growth! Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations. What You'll Do Schedule daily installations using Redi Carpet software Communicate installation details to crews Resolve installation issues and reschedule as needed Maintain subcontractor agreements and organized paperwork Ensure billing accuracy and approve installer payments Recruit and evaluate quality flooring contractors Oversee warehouse operations and enforce safety standard What We're Looking For Experience in operations management (flooring or construction preferred) Strong organizational and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Bilingual (English/Spanish) preferred Tech-savvy and detail-oriented Why Redi Carpet? Competitive pay and benefits Career growth opportunities Be part of an exciting market expansion Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
    $55k-91k yearly est. 16h ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Service manager job in Nashville, TN

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IL - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IL - VirtualUSA - IL - Addison, USA - IL - Bolingbrook, USA - IL - Chicago, USA - IL - Rockford **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $80k-110k yearly 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Nashville, TN

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $83k-107k yearly est. 6d ago
  • Operations Manager

    LX Pantos Americas

    Service manager job in Clarksville, TN

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Core Roles and Responsibilities: Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%) Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%) Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%) Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%) Record daily logistics logs and tracking records to maintain logistics records (10%) Investigate load exceptions and report issues to manager (10%) Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%) Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%) Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%) Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%) Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%) Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations. Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues. Sorting and input of rework inventory; monitoring and managing completion performance Review and reduction management of long-term inventory status Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities Handling customer requests and inquiries Monitoring and managing the operation of equipment (forklifts, RF terminals, radios) Leading monthly Safety Meetings and reporting outcomes Leading and managing pre-operation morning meetings Supplying samples and maintaining related records Managing the history and status of non-conforming inventory Operating and providing training on clamp forklifts Requirements: Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment. 5+ years of logistics experience, preferably within a manufacturing or high-volume production setting. Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively. Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders. Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs. Business Hours: Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
    $53k-90k yearly est. 3d ago
  • General Manager/ Assistant General Manager

    Richland Country Club 3.8company rating

    Service manager job in Nashville, TN

    Richland Country Club Nashville, Tennessee About the Club Located in the heart of Nashville on 170 acres of rolling hills with sweeping views, Richland Country Club is one of Tennessee's most distinguished private member-owned country clubs. Established in 1901, Richland is steeped in Southern tradition, elegance, and a long-standing commitment to exceptional service and hospitality. The Club has undergone significant capital reinvestment in recent years, including a comprehensive clubhouse renovation completed in 2019 and a full golf course renovation in 2022. The original Jack Nicklaus Signature-designed course was renovated by Bill Bergin and enhanced with two luxury comfort stations-improvements that have been exceptionally well received by the membership. Additional capital projects and strategic expansions are planned in the coming years. Richland offers a full complement of year-round amenities, including: Championship golf Multiple dining venues ranging from fine dining to casual and poolside A state-of-the-art, two-story 9,025 sq. ft. fitness center A lap pool with zero-entry wading area A 33,385 sq. ft. tennis facility featuring four indoor climate-controlled courts and an outdoor complex with six clay courts and two hard courts enclosed by a year-round dome The Club operates seven days a week, year-round, and is currently at full membership capacity (approximately 1,100 members) with a waitlist. Annual gross revenues are approximately $23 million, including roughly $5 million in Food & Beverage revenue, with private events accounting for approximately 38% of F&B volume. Nashville continues to be one of the most dynamic and desirable cities in the Southeast, offering strong economic vitality, an exceptional quality of life, a favorable tax environment, and a growing population. Position Overview The General Manager/AGM of Richland Country Club is responsible for the overall leadership, strategic direction, and day-to-day management of all club operations. Reporting directly to and working closely with the Board of Directors, the General Manager ensures that the Club's mission, bylaws, and policies are executed with excellence and consistency. The General Manager/AGM provides visible, hands-on leadership across all departments and serves as a key ambassador for membership, fostering a culture of hospitality, professionalism, accountability, and continuous improvement. This role requires a collaborative partnership with Board members, committee leadership, and department heads to deliver exceptional member experiences while maintaining strong financial stewardship. Key Responsibilities Lead and oversee all club operations, including golf operations, food and beverage, fitness, pool, tennis, events, communications, maintenance, housekeeping, childcare, and security Execute policies established by the Board of Directors in accordance with the Club's bylaws Partner with committees in strategic planning, annual budgeting, forecasting, and financial controls Manage operational performance to achieve approved financial and service objectives Serve as the primary liaison with committee chairs, supporting governance while maintaining appropriate management authority Drive a consistent, high-quality member experience across all touchpoints Provide leadership, coaching, and development for department heads and staff Maintain a visible presence throughout the Club and actively engage with members and guests Play a key role in planning and executing future capital projects and facility enhancements Represent the Club professionally within the community and broader private club industry Candidate Profile The ideal candidate is a seasoned private club professional with a strong record of operational leadership, financial acumen, and member-focused service. The successful candidate will be a confident, decisive leader who is both strategic and detail-oriented, with the ability to inspire teams and set high performance standards. Preferred qualifications include: Progressive leadership experience in private golf and/or country clubs Comprehensive operational knowledge across all club departments, with particular strength in Food & Beverage and member experience Demonstrated success working with Boards and committees within a member-owned governance structure Strong financial literacy, including budgeting, forecasting, and cost controls Hands-on, visible leadership style with excellent interpersonal and communication skills Proficiency in Microsoft Office and experience with Club Essentials or similar club management systems Professional stability and a career history that reflects growth and achievement CMAA membership or pursuit thereof is strongly preferred Compensation & Benefits Richland Country Club offers a competitive compensation package commensurate with experience and qualifications, including: Competitive base salary Performance-based bonus opportunity Comprehensive healthcare benefits Employer-funded 401(k) Additional benefits consistent with a premier private club Application Process Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the role. All inquiries and applications will be treated confidentially and should be sent to Jenny Huff, Director of Personnel, at ********************.
    $42k-51k yearly est. 1d ago
  • Group Manager - Combustion Service

    Heatec, An Astec Brand

    Service manager job in Chattanooga, TN

    BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION Provide leadership to the entire combustion field service teams in ensuring that the goals and objectives of the department and the company are met in terms of providing world-class service to our customers. LOCATION: This is an onsite position at our Heatec facility in Chattanooga, TN. Key Deliverables Have a goal of delivering the Ultimate Customer Experience Advocate safety by creating a Zero injury culture to protect our people and our customers assets. Oversee all field service activities for process heating with the IPS Maintain accurate data for evaluation and provide feedback to Engineering. Manufacturing, and Sales departments. The ability to work in a Matrix management/organizational structure. Stay current with technology that affects the commercial and industrial process heating. Key Activities & Responsibilities Has responsibility for all field service activities for Thermal heating. Responsible for the preparation of department budget and compliance with the budget. Organize, coordinate, and develop a staff to effectively provide field service activities for our distributors and/or customers. Responsible for organizing, developing, and presenting service training for Astec, Inc. customers, including maintenance, troubleshooting, repair, and operating instructions. Responsible for telephone service assistance as needed, working from Astec, Inc. offices or home. Provide accurate data for evaluation by Engineering and Manufacturing Departments for immediate solutions and make recommendations as needed. Evaluate staff performance at meeting company and personal performance goals and make recommendations based on appraisals. Ensure performance appraisals are utilized throughout the department. Review and approve expense reports, while controlling costs and following the guidelines in our travel policy. Review and approve employee timecards. This includes time management for overtime and work schedule from the office to the field. Coordinate issuance of Service Bulletins and follow up on completion of said work. Serve on committee and focus groups as assigned. Participate in staff meetings and other meetings as needed across all sites. Project a positive company image by interacting with fellow associates, customers, and corporate management in a cooperative, supportive, and courteous manner. Support and promote the core values of Astec, Inc. Follow company policies and procedures at all times. Follow proper safety rules and procedures at all times. Perform other duties as assigned. To be successful in this role, your experience and competencies are: Ability to effectively work as a member of a team required. Excellent communication skills, both oral and written, are required. The ability to manage conflict and resolve issues in the most positive fashion for all parties concerned is required. Strong analytical skills required. Knowledge of all aspects of thermal process heating required. Knowledge of and skills to read mechanical, electrical, and electronics blueprints and designs required. Ability to effectively manage others and provide coaching and discipline to departmental employees, as needed, is required. Bachelors degree or equivalent experience is required Some travel is required. Must have a valid driver's license and good driving record.Must be able to obtain and maintain a valid passport. Must be able to meet regular attendance requirements. Supervisor and Leadership Expectations Responsible for all combustion field service activities across multiple sites. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Safety Devotion Integrity Respect Innovation EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $76k-119k yearly est. 3d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Service manager job in Nashville, TN

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Nashville, Tennessee as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $54k-98k yearly est. 16h ago
  • Operations Manager

    Southern Orthodontic Partners

    Service manager job in Nashville, TN

    Job Title: Operations Manager Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders. Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand. Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency. Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement. Delegate effectively while maintaining accountability, collaboration, and ownership at the site level. Coach, mentor, and develop leaders to build bench strength and support growth across the region. Balance strategic initiatives with hands-on operational support to keep practices running smoothly. Who You Are: A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment. A confident player-coach who leads by example and enjoys developing people. Experienced in practice workflows, scheduling, and optimizing patient experience across locations. Financially savvy, with comfort managing P&L performance and key operational metrics. A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision. Requirements: Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience. 2+ years of people management experience (coaching, feedback, performance management). 4+ years of relevant operational experience. Ability to travel between multiple locations; flexible schedule required. Valid driver's license. Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics. Experience working in a multi-location healthcare or service-based organization. Familiarity with orthodontic practice management systems.
    $53k-90k yearly est. 2d ago
  • Operations Manager

    Supreme Staffing

    Service manager job in Memphis, TN

    Pay: $65,000.00 - $80,000.00 per year Schedule: 1st shift. Direct Hire We are seeking an experienced Operations Manager to oversee daily warehouse operations, lead teams, and drive efficiency while maintaining safety and compliance. Key Responsibilities Manage day-to-day warehouse activities including receiving, storage, fulfillment, and shipping Lead, train, and develop staff while promoting a culture of safety and accountability Oversee inventory accuracy using warehouse management systems Partner with transportation teams to ensure timely deliveries Manage budgets, productivity, and cost control Implement process improvements to enhance safety, quality, and efficiency Qualifications Proven leadership experience in warehouse or distribution operations Food or beverage industry experience required Proficiency with warehouse systems and computer applications Strong communication, analytical, and problem-solving skills Experience managing budgets and operational performance
    $65k-80k yearly 3d ago
  • ASSISTANT OPERATIONS MANAGER

    1-800-Pack-Rat 4.2company rating

    Service manager job in Nashville, TN

    1-800-PACK-RAT was founded in 2002 with a focus on making moving and storage simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. Our team of experts is available to help customers from start to finish with the goal of exceeding every customer's expectation. Summary/objective Assistant Operations Managers ensure a smooth business environment with a focus of optimal customer service performance. They are responsible for implementing workflow procedures based on directions from the company's Operations Manager. Duties include supervising, managing, and scheduling facility employees during day-to-day processes. Managing the overall safe operation of facility, daily route scheduling, inventory, customer opportunities, and collections. Providing excellent customer service and a safe work environment. **A Valid CDL & Forklift experience is Required as it will be apart of the job duties** Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work closely with the operations manager to oversee daily business operations Responsible for enforcing company policies and procedures within the office Perform facility opening and closing functions Manage fleet to ensure trucks are serviced and operable according to schedule Prepare, evaluate, and balance the employee and delivery schedules Manage customer relationships and resolve customer issues Manage facility inventory and assets Work and manage warehouse including load and unload third party trucks and company trucks using forklift and pallet jacks Proactively develop and recommend strategies for better workplace efficiency, safety, and goal achievement Attend to email and phone correspondence Liaise between managers, customers, and employees Fill in for Operations Manager in times of absence, including making executive decisions, holding meetings, and providing accountability Competencies/skills Strong problem-solving skills Effectively utilize software programs Strong communication skills Adapt in a fast-paced environment Detail oriented and highly organized Specialized knowledge and/or licenses Forklift certification General knowledge of DOT and OSHA requirements for a safe workplace Must have a clean driving record CDL A or B with exceptional driving record preferred Experience driving a truck preferred Supervisory responsibilities Facility staff Required education and experience High school diploma required, BS or BA preferred Minimum of two (2) years customer service experience Minimum of one (1) year of store operations and/or management experience Minimum of two (2) years forklift experience Benefits: Home every day. Competitive wages based on experience. Comprehensive benefits package including health, dental, and vision insurance. Paid time off and holidays. 401K with company match. *This position is a base salary plus bonus potential* 1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
    $40k-59k yearly est. 8d ago
  • Senior Service Technician

    Aramark Corp 4.3company rating

    Service manager job in Chattanooga, TN

    The Senior Service Technician is responsible for repairing and reconditioning equipment in the Market Center and/or customer locations. Responsible for installation of equipment at customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment. This is a senior role; therefore, this person will be able to assist others with troubleshooting. Job Responsibilities Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and determines reasons and the nature of correction. Makes repairs or adjustments to equipment to return the equipment in working order. Cleans and maintains equipment on location including exchanging decanters and cleaning brewers. Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation. Repairs and refurbishes equipment in the Market Center; maintain spare parts levels. Ability to accurately capture work completed in company provided mobile device. Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product. Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations. Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle(s) in a safe manner. Completes weekly Driver Report and follows guidelines in the Fleet Manual. Follows all safety standards and policies set by manufacturers and company. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications High School Diploma or equivalent required. Working knowledge in repairing small electrical appliances. Willing to learn how to connect equipment to water sources, add additional lines and drainage when necessary. Must be willing to learn how to work with copper, braided, and pex lines. This skill is normally developed through six months to one year of experience in equipment service operations or through vocational training. The ability to read and write in English is required. Must also possess effective communication and customer service skills. Incumbent must have an acceptable driving record and a qualified driver's license. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Chattanooga
    $41k-60k yearly est. 4d ago
  • Abercrombie & Fitch - Assistant Manager, Green Hills

    Abercrombie & Fitch Company 4.8company rating

    Service manager job in Nashville, TN

    The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail
    $37k-48k yearly est. 8d ago
  • Operations Manager

    Cambria Hotel Pigeon Forge

    Service manager job in Pigeon Forge, TN

    Cambria Pigeon Forge is looking for a motivated and hands-on Operations Manager to join our leadership team! In this role, you will support the Front Desk, Housekeeping, Breakfast, and Bar teams. If you're passionate about hospitality, love leading teams, and want to grow with an exciting new property, we'd love to connect.
    $55k-92k yearly est. 2d ago
  • 0662 General Manager in Training

    Books-A-Million, Inc. 3.9company rating

    Service manager job in Nashville, TN

    The Manager in Training is responsible for the day-to-day operation of the store in conjunction with the management team to maximize sales and customer service and assists the General Manager in all Store Operations. Upon successful completion of the MIT program, the Manager in Training will be considered for a store location of their own. Roles and Responsibilities Maximizes profits and customer service by leading and operating the store in adherence with all Company policy and guidelines. Operates the store as the Manager On-Duty in conjunction with the management team. Plans, organizes, and directs store activities under the direction of the General Manager. Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. Maintains category merchandising and cleanliness and ensures operational efficiency and product flow within the store under the direction of the General Manager. Trains and develops Associates and Leads. Coaches, trains, and develops the Management staff under the direction of the General Manager. Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. Assists the General Manager in creating store schedules to provide adequate coverage for all aspects of the store. Consults with the General Manager on associate and manager performance. Assists General Manager in enhancing store's reputation by establishing and maintaining good community relations and partnerships. Drops off bank deposit and pick up change order as needed Picks up café grocery supplies (milk, baked goods, etc.) as needed Performs other duties as assigned. *Duties may vary depending on store size or store volume. Scheduling Requirements All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. All managers are Full Time and may work up to 45 hours per week. Core Competencies Interpersonal Skills Team Management and Development Action Orientation Strong verbal and written communication skills Qualifications and Education Requirements 21 years of age or older High school diploma or equivalent required, college degree in business-related field preferred Previous experience in a supervisor role Strong customer service skills Demonstrated ability to act in a mature and conscientious manner Ability to supervise a large number of associates Strong decision-making, communication, and merchandising skills Successful completion of all required background screenings Physical and Environmental Requirements Must be able to stand and walk for extended periods of time Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities Must be able to lift or team lift objects up to 50 lbs., with or without assistance Must be able to communicate using speech, sight, and sound with or without an assistive device Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
    $23k-27k yearly est. 8d ago
  • Operations Manager

    Resrg Automotive

    Service manager job in Newbern, TN

    At the interface of design, engineering and supply logistics, REHAU Automotive and SRG Global combine to form RESRG - a leading global supplier of coated exterior systems and components. With a combined track record of over 160 years across four continents and 22 production sites, RESRG's 10,000 skilled team members manufacture the latest exterior systems and components for the world's leading automotive manufacturers. RESRG Automotive is seeking you to join our team as an Operations Manager in our Newbern, TN! Your Job As an Operations Leader, you will guide and elevate our manufacturing operations with a strong focus on Safety, Compliance, Quality, and Customer Experience. You will provide strategic leadership, champion continuous improvement, and play a key role in shaping and advancing our culture as we grow. What You Will Do Lead and oversee all manufacturing operations to meet production, quality, and safety objectives Drive continuous improvement using lean manufacturing and cost optimization strategies Build and develop high-performing cross-functional teams across production, quality, and engineering Lead efforts to advance our company culture and business transformation Identify and execute process improvements to boost efficiency and profitability Align site operations with corporate goals through strong cross-functional collaboration Develop and lead a team focused on safely operating plant assets with high-quality standards Foster a culture of accountability, collaboration, and continuous improvement Create an open, empowering environment that places operators at the center, facilitating collaboration and continuous improvement Connect the team to the company vision and implement business priorities ensuring everyone is aligned and committed Who You Are (Basic Qualifications) 5+ years of leadership or management experience in a manufacturing environment Experience building and leading high-performance teams, driving a culture of accountability, and fostering employee development Experience driving process improvements and operational excellence within manufacturing What Will Put You Ahead Bachelor's degree in engineering, business or related STEM degree Experience in the automotive industry Experience managing P&L, forecasting, and budget management This role is not eligible for sponsorship. About the Company We are a fast-growing B2B company with a strong internal culture that values respect for others, diversity, serving a greater purpose, and passionate creativity. We have a dynamic and growing global footprint. A diverse and team-focused workforce. Create the next generation of innovation. Career paths that enable professional growth and development. Strongly committed to serving our community and environment. A safe, fun workplace focused on health and wellness. A competitive compensation and benefits package. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
    $51k-87k yearly est. 2d ago
  • Business Manager

    Coracreacrafts

    Service manager job in Nashville, TN

    About Us CoraCreaCrafts is a small, woman-owned business based in Nashville, TN. Our mission is to provide high-quality, vintage-inspired craft products that spark creativity and transport you to different eras. Every product sold is carefully curated or designed in-house, drawing inspiration from historical time periods and timeless styles, with an added touch of whimsy. What began as a small Etsy shop has grown to a thriving online business with customers all across the globe, and a recently opened storefront here in Nashville. We believe that crafting is more than a hobby- it's a form of self-expression and a way to connect with your inner artist. Whether you're journaling, scrapbooking, or creating handmade cards, our goal is to provide you with the tools and inspiration to bring your unique vision to life! Role Overview We are seeking a detail-oriented, self-motivated, and proactive Business Manager to join our team. The Business Manager will work as a strategic partner to ensure the efficient functioning and improvement of our warehouse, online, and physical store operations. They will be responsible for management and leadership of our warehouse and physical store, and assist with managing and running the online shop platform. The successful candidate will be comfortable wearing many hats and balancing multiple tasks and priorities. While our founder focuses on creative development, the Business Manager will focus on daily business operations, supervising a small team and ensuring customer satisfaction. This is an on-site position that will mostly work out of our warehouse and storefront in Nashville. Key Responsibilities Manage a small team of 2 to 4 employees who work in our warehouse packing and shipping orders, and work in our storefront and during special events. Assist with recruiting new team members and train new staff in all aspects of the business including sales, customer service, and operations. Manage scheduling for all staff, coordinate the delegation of tasks, and provide daily supervision to ensure timely and efficient service. In partnership with the founder, supervise employee performance and provide regular feedback, training, and support. Serve as the main point of contact for all staff members and be a trusted resource for all questions and knowledge about company products, operations, and customers. Ensure the highest standards of customer service are followed at all times in all aspects of business operations. Collaborate on pricing and sales strategy. Regularly monitor inventory and sales data, and review product, packing, and warehouse costs and processes to ensure inventory turnover and create efficiencies. Manage inventory, including managing wholesale orders, monitoring stock levels, resolving product availability issues, and ensuring accurate reporting. Oversee reception of new inventory and coordinate deliveries with shipping partners. Collaborate with the team to organize and coordinate special events both on-site at the storefront and at external venues including local markets, fantasy balls, and collaborations with other businesses. Manage online customer service and provide support across all business platforms, including through email, Etsy, Faire, TikTok Shop, Discord, and Instagram. Swiftly respond to inquiries, resolve problems, and ensure a positive experience for all customers. Assist with managing our online store through Shopify, including uploading and linking products, adding accurate descriptions and engaging visuals, monitoring inventory, and managing subscription boxes and digital renewals. Oversee operations of our Nashville storefront, including making sales, handling and managing cash, monitoring stock levels, creating merchandising and product displays, and rotating products to optimize store appearance and sales. Assist with the full cycle of special events held at the store, including set-up and clean-up. Additional administrative duties including managing the back office space, monitoring and responding to online reviews and customer feedback, handling order-related tasks including returns, exchanges, and merges, and coordinating with the warehouse to ensure order accuracy and quality control. Provide as-needed assistance to warehouse staff with packing and shipping orders, especially during times of high order volume. Oversee subscription box packaging to ensure quality control and timely shipping. Maintain a safe, organized, and positive work environment. Other duties as assigned. Skills and Qualifications Must have experience managing a retail environment and managing people. Experience managing e-commerce operations is strongly preferred. Ability to easily learn and understand inventory management and sales software including Shopify, Linnworks, Etsy, Klavyio, Clickup, Google Drive and Suite, and Microsoft Office. Previous experience with Shopify, Linnworks, Etsy, and Klavyio strongly preferred. Tech-savviness and ability to quickly navigate multiple platforms and softwares and resolve technical issues in our office, store, and warehouse. We are a rapidly growing business and looking for someone who learns quickly, can rapidly take on leadership responsibilities, and work with minimal supervision. Must have strong attention to detail and excellent time management skills, including the ability to juggle multiple competing tasks and responsibilities. Analytical mindset and experience with sales analysis and reporting, and creating efficiencies. Creative problem-solver who is excited to be part of a dynamic business environment, and is not afraid to propose new ideas to improve business operations. Excellent communication skills and ability to positively represent the CoraCreaCrafts brand to generate sales, maintain positive customer relationships, and supervise CoraCreaCrafts employees. Ability to regularly stand, sit, and lift heavy objects (up to around 70 lbs). Position Details This is an on-site position that will be working out of our warehouse/office and storefront. Our general hours of operations are Monday through Friday, 9 AM to 6 PM, with some evening and weekend work as required. Must be able to travel off-site to help with special events. Starting Salary: $50,000, with room for growth. Annual bonus up to 20% based on employee performance and business success. Benefits include generous paid time off, a stipend to help subsidize health insurance, employee discount on all CoraCreaCrafts products, and more! CoraCreaCrafts is proud to be an Equal Opportunity Employer and welcomes applications from all qualified individuals. All qualified applications will receive consideration for employment without regard to any characteristic protected by law. If you require an accommodation during the application process, please contact ***********************.
    $50k yearly 3d ago
  • Guest Engagement Assistant Manager

    Altar'd State 3.8company rating

    Service manager job in Chattanooga, TN

    Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Engages our guests and make their shopping experience exceptional Makes recommendations on hiring, promotions, and terminations of team members based on performance Coaches to Guest Engagement expectations Manages Mission Monday partnership and events “Butterfly” (manager on duty) - on the floor at all times with zones covered at all times Ensures the fitting room experience is exceptional - outfitting and styling Manages product communication and all product information posted Manages and executes building guest book / logs Leads new associate on-boarding Co-leads floor set and refresh strategy Co-manages payroll and store's financial performance Makes decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Co-manages the implementation and/or delegation of all weekly operational and visual objectives Leads associate education on all associate training to ensure consistency in visual excellence Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance
    $29k-36k yearly est. 3d ago
  • Assistant Manager, Nashville

    Veronica Beard 3.9company rating

    Service manager job in Nashville, TN

    The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of General Manager. Strives for sales excellence and results. Ensures selling standards are met. Works with customers and models excellent customer service and Clienteling skills. Maximizes sales through strong floor supervision. ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations. Provides information and feedback for Sales Associates. Team sells with Sales Associates to contribute to the development of the selling team. OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours. Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook. Strives for 100% accuracy and compliance in cash, inventory, fixtures and property. STORE STANDARDS: Helps execute floor-set and promotional directives. Works as a member of the team to insure all store standards are met. Understands, supports and complies with all company policies and procedures. Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately. MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives. Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction. Identify and communicate product concerns in a timely manner. Communicate inventory needs to support the business goals. Provides timely feedback to stores regarding visual direction in partnership with Retail Director. FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Understanding of fashion forward styling techniques Comfortable with being on camera for social media purposes (both stills and video) MISCELLANEOUS: Adheres to company guidelines of dependability, including attendance and requirements. Attends Store Meetings. Requirements: Minimum of 2 years retail management position/ experience in women's apparel (or related field). Ability to work flexible schedule including nights and weekends. Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures. Ability to create a quality working environment that will encourage others to develop and excel. Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-38k yearly est. 4d ago

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