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Service manager jobs in Tulsa, OK - 771 jobs

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  • Service Lead

    Lolli & Pops 4.5company rating

    Service manager job in Tulsa, OK

    As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $36k-67k yearly est. 60d+ ago
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  • Sr. Manager, People Operations

    Crusoe 4.1company rating

    Service manager job in Tulsa, OK

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About This Role: As the Sr Manager, People Operations, you will serve as both a hands-on leader and a strategic contributor, responsible for managing and developing a high-performing team while also acting as the on-site representative for People Operations across Crusoe's two Tulsa locations. You will balance leadership responsibilities with direct involvement in daily operations, ensuring that organizational policies, culture, and performance standards are upheld locally. Working closely with Human Resources (HR), Finance, and functional department leaders, you will drive initiatives that support employee engagement, professional growth, and operational excellence. This is a full-time position requiring a regular on-site presence in Tulsa, Oklahoma. What You'll Be Working On: Site Leadership & People Operations Representation: Serve as the on-site People Operations representative for both Tulsa facilities, acting as the primary local point of contact for HR-related matters. Represent People Operations in local leadership meetings and contribute to site-level planning, workforce management, and organizational alignment. Policy Implementation & Compliance: Partner with the central HR team to implement company-wide initiatives, policies, and programs at the local level. Support site leadership in maintaining a positive and compliant work environment, ensuring adherence to employment laws, safety standards, and company policies. Ensure compliance with local, state, and federal labor laws and all internal HR policies. Team Leadership & Development: Lead, mentor, and coach a local team, fostering a culture of accountability, collaboration, and continuous improvement. Set clear goals and expectations, conduct regular one-on-one meetings, provide feedback, and support professional development for all team members. Serve as a visible and approachable leader, modeling Crusoe's values and ensuring effective communication between leadership and staff. Employee Lifecycle Management: Partner with HR to recruit, interview, and onboard new team members across both Tulsa locations. Facilitate performance management processes, including setting objectives, reviewing performance, and supporting employee development plans. Collaborate with HR on compensation planning, succession management, and retention strategies. Employee Relations & Support: Provide guidance and support to employees and managers on HR processes, including leave management, performance evaluations, benefits, and employee relations. Support employee relations by addressing workplace concerns promptly and effectively, in partnership with HR Business Partners. Culture, Engagement & DEIB: Foster a positive and inclusive workplace culture that encourages teamwork, trust, and professional growth. Lead local engagement efforts, including recognition programs, wellness initiatives, and team-building events. Champion diversity, equity, inclusion, and belonging (DEIB) initiatives within both Tulsa sites. Act as a liaison between Tulsa employees and corporate HR to ensure transparent communication and feedback loops. Operational Alignment: Partner with HR, Finance, and leadership to support workforce planning, headcount forecasting, and site operations strategy. Develop and track key performance indicators (KPIs) related to employee engagement, retention, and operational efficiency. Identify and implement process improvements to enhance the employee experience and site operations. Workplace Management: Work with HR and Facilities teams to ensure smooth daily operations and a safe, inclusive workplace for all Tulsa employees. Support change management efforts and communicate organizational updates effectively to local teams. What You'll Bring to the Team: Experience & Management: 10+ years of professional experience with at least 5+ years in a management or people operations role. Proven success leading teams and managing people-related operations in a multi-site environment. Leadership Style: Hands-on management style with strong communication and interpersonal skills. Proven ability to lead, coach, and develop high-performing teams. HR Expertise: Experience managing the employee lifecycle: recruiting, onboarding, performance management, and professional development. Working knowledge of HR best practices, compliance standards, and employment regulations. Collaboration & Integrity: Strong collaboration skills and the ability to partner effectively with HR, Finance, and leadership teams. Ability to build strong relationships across departments and represent HR with professionalism and integrity. Commitment to building an inclusive, transparent, and high-performance workplace culture. Operational Skills: Strong organizational and analytical skills with experience creating and tracking metrics and reporting dashboards. Skilled in problem-solving, decision-making, and process improvement. Strategic Execution: Ability to execute strategic initiatives while managing day-to-day site operations. Location Requirement: Based in Tulsa, Oklahoma, with regular on-site presence across both Tulsa locations. Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required. Company Values: Embody the Company values. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation: Compensation will be paid in the range of $125,000 - $151,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
    $96k-134k yearly est. Auto-Apply 54d ago
  • Customer Service - Supervisor Customer Service 105-4001

    Community Care 4.0company rating

    Service manager job in Tulsa, OK

    The Customer Service Supervisor will build a strong team of Customer Service Representatives and shape staff behaviors to accomplish desired results to meet the expectations and needs of our members, providers and internal customers. You will be responsible for providing ongoing coaching to inspire our Customer Service Representatives to deliver exceptional customer service as well as coaching to develop CSRs in their current role or to take on additional responsibilities. You will play a collaborative role in growing and implementing company standards and processes. You will communicate within the department and interdepartmentally and should be analytical, supportive and prepared to act as a resource. You will be responsible for meeting and maintaining performance benchmarks, meeting operational compliance requirements required by CMS regulations, company and departmental policies and managing critical processes. To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. Be a driver of change and passionate about helping employees adapt to organizational change. KEY RESPONSIBILITIES: Perform to a high level of accuracy through effective time management, being meticulous and organized. Manage and assess customer service staff activities and provide CSRs with regular performance-related feedback and coaching. Strategizing and monitoring of daily activities of customer service operation and telephone performance standards. Make staff adjustments as required. Hiring, training and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems to successful resolution for our members. Ensure CSRs understand and comply with all contact center objectives, performance standards and policies. Monitor and evaluate CSR performance, provide learning and coaching opportunities and take appropriate corrective action when necessary. Analyze data and collaborate with other supervisors and members of management to maintain contact center results that maximize customer satisfaction. Identify operational issues and seek improvements. Lead and implement change initiatives related to business processes and improvements. Drive adoption and proficiency changes within the organization. Coaches and motivates assigned staff to achieve highest quality and quantity of work and to exceed customer expectations. Responds and resolves member/provider issues/complaints elevated to a supervisory level. Actively participates on company and departmental committees as assigned. Identifies and communicates any new processes or activities that directly impact employees or operations of department. Communicates regularly to employees any benefit, network, or process changes that have a direct impact on inquiry responses. Maintains regularly scheduled meetings to inform and instruct staff of any changes in process or compliance issues. Assist in the development or review of departmental policies and procedures to ensure operational excellence. Other duties as assigned. QUALIFICATIONS: Thorough knowledge of CMS regulations for MAOs as related to customer service functions. Proficiency with technology, especially computers, software applications and phone systems. Excellent problem solving, leadership and customer service skills. Analytical, efficient, and thorough. Demonstrated ability to coach, train and motivate employees and evaluate their performance. Exceptional verbal and written communication skills. Ability to read, analyze and interpret complex documents including health benefit manuals. Ability to remain calm and courteous under pressure and navigate tense situations. Highly organized and attentive to detail. Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: High School diploma or equivalent; Bachelor's degree preferred. Three to five years' previous customer service experience preferably in a call center or healthcare environment or equivalent educational experience. Minimum 1 year in leadership or decision-making role within customer service department.
    $27k-34k yearly est. 2d ago
  • Parts & Service Metro Area Manager - Tulsa, OK

    Stellantis Nv

    Service manager job in Tulsa, OK

    The Metro Area Sales Manager (ASM) is a revenue-generating sales position working with a group of Chrysler, Jeep, Dodge, Ram and FIAT dealerships. The ASM will serve as a liaison between the dealers and Stellantis to assist in all areas of retail development including forecasting retail sales objectives by vehicle line ensuring the dealer orders meet market demand and managing monthly vehicle scheduling to ensure maximum production capability within the area. Additional responsibilities will include reviewing minimum sales responsibility (MSR) and providing consultation on improvement opportunities, review and analysis of dealer financial statements as well as consult with dealers on areas of opportunity to improve their retail operations. In addition, this role will ensure that advertising and marketing initiatives are consistent with the corporate message and branding guidelines, as well as ensuring proper levels of sales satisfaction are present at all dealerships. The Metro Area Sales Manager will motivate and lead independent entrepreneurs to higher levels of performance while meeting internal goals. Basic Qualifications: * Bachelor's degree * 5 + years of sales or marketing experience * Lives in or near Tulsa, OK or is willing to relocate for this position * Ability to work in a fast-paced sales environment * Skilled in Microsoft Suite applications * Experience in a new car automotive dealership environment * Ability to multi-task in a fast-paced work environment * Excel in building positive working relationships * Entrepreneurial individual with a history of leadership and achievement * Self-motivated with demonstrated ability to achieve goals Preferred Qualifications: * Experience in a new car automotive dealership environment * Ability to multi-task in a fast-paced work environment * Excel in building positive working relationships * Entrepreneurial individual with a history of leadership and achievement * Self-motivated with demonstrated ability to achieve goals
    $47k-72k yearly est. 30d ago
  • DISTRICT MANAGER

    Braum's Inc. 4.3company rating

    Service manager job in Tulsa, OK

    District Manager Restaurant - Multi unit Food Service Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly. Must live or be willing to relocate to within the district. District includes locations in Tulsa, Oklahoma area. Some travel required. Position: District Manager Annual Compensation: $105,000 to $120,000 District Manager Role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. As a District Manager, you will oversee 6-8 restaurants where you will be responsible for the hiring and training of store managers, as well as coaching and providing leadership to each store's management team and crew to aid them in operating a successful and profitable store. People are our most important area of focus, followed closely by maximizing sales, controlling labor costs and accurately managing inventory levels. Excellent customer service and food quality should be the goal of every Braum's team member. Job Details: Supervise the management teams of stores in the district. Coach, teach and demonstrate sound customer service principles to all store team members, including direct customer contact to resolve issues. Establishing goals to meet company objectives. Developing management team and successors. Partner with Area Recruiter to identify the best available management level talent, whether internal or external. Identify district manager and management team development needs and build a plan for improvement. Monitor/management team staffing levels. Monitor key store performance indicators to identify opportunities for improvement. Ensure store management team's understanding of company policies, guidelines and procedures. Clearly communicate opportunities for improvement to store management team members. Reports to: Area Operations Manager Qualified candidate will have the following abilities and traits: Adaptability Collaboration Customer focus Oral and written communication skills Team leader/builder/player Problem analysis/solving Understand key performance and reporting indicators Planning, organizing and scheduling People skills Qualifications: 3 years restaurant or retail management experience Multi-unit management experience preferred High School - Diploma or GED required Associate's or Bachelor's degree preferred Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-2062
    $105k-120k yearly Auto-Apply 59d ago
  • Licensed Insurance Customer Service

    Bryan Smith-State Farm

    Service manager job in Tulsa, OK

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Tulsa, OK. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary Competitive pay structure Career growth opportunities $500 referral bonus* Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-41k yearly est. 20d ago
  • Customer Service Supervisor

    Petsuites

    Service manager job in Tulsa, OK

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $29k-41k yearly est. 60d+ ago
  • Division Manager

    Rockwood 4.3company rating

    Service manager job in Tulsa, OK

    Acuren is currently recruiting for a Division Manager to support our operation in Tulsa, OK. The Division Manager will work closely with the District Manager to improve the efficiency, effectiveness, and uniformity of divisional operations and administration. The position will have full P&L responsibility for the divisional operating results. Responsibilities Execute the responsibilities of a Division Manager according to lawful and ethical standards. Uphold, safeguard, and promote Acuren's values and philosophy relating particularly to ethics, integrity, safety, quality, and corporate responsibility. Responsible for the P&L statement within the division; analyze and understand the P&L on a monthly basis. Develop and mentor subordinates to produce effective leaders. Delegate responsibility to ensure staff is empowered and learns management responsibilities. Build client relationships based on the provision of exceptional service and ethical business practices. Stimulate positive morale within the division while leading by example in the promotion of positive business work ethics and professional conduct. Promote positive and respectful culture. Manage human resource activities, including staffing, hiring, performance reviews, succession planning, promotion, counseling, discipline, and dismissals. Develop a world class safety program within the division. Strategize with staff to develop a culture that embraces safety, recognizes hazards, and takes action to minimize risk. Focus to ensure clients are provided with quality services in a timely manner. Responsible for effective utilization of the workforce and the maintenance and calibration of equipment to include creating a transparent work model for both clients and employees by identifying employee skill sets and appropriate job placement, assignment, and procurement of necessary equipment and other resources to ensure clients' needs are met in a timely and cost effective manner. Ensure all contracts contain terms and conditions that are appropriate and conform to minimum requirements. Ensure division compliance with Radiation, Occupational Safety, and Quality Assurance policies. Other work duties as assigned. Requirements 5-7 years progressive management experience. Bachelor's degree in business or related field preferred. NDT experience preferred, or experience in a related industry (construction, oil & gas, industrial maintenance). Track record of positive customer relations. Demonstrated experience in developing and sustaining a growth environment. P&L responsibility for a major business unit. Project management experience. Demonstrated ability to effectively manage people, projects, and meet financial objectives. Proficient in Microsoft programs (Excel, Word, Outlook). Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Working Conditions: Office environment with limited physical effort, continuous mental effort, and frequent complex requests for assistance. Travel may be required. Physical Job requirements & Demands: Sitting for extended periods of time Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-YC1
    $70k-99k yearly est. Auto-Apply 14d ago
  • Manager - Field Services

    Miratech Corporation 4.2company rating

    Service manager job in Tulsa, OK

    Reports to: Director of Technical Services and Project Management Cooperates with: Engineering, Production, Sales, Customers, Field Services Primary Responsibility: Responsible for the leadership, strategic growth, and operational performance of the Technical Services department, including Field Service, Commissioning, and Training. Responsible for transforming small, commissioning focused team into a nation-wide service organization that becomes a significant profit center for MIRATECH. Leads managers, supervisors, and technical staff, ensuring alignment with company strategies, goals and driving innovation. Oversees departmental organization, processes, culture, safety, budgeting, process improvement, employee development and long-term planning to expand capabilities and enhance customer experience. Specific Duties and Responsibilities: Lead and provide strategic direction for all Technical Services functions. Transition and build MIRATECH Technical Services department into a service division that is a profit center for the company. Drive an exceptional customer service focused culture where every technical service employee understands they are the face of the company and that they are passionate about fully representing our "MIRATECH Mindset" in every customer interaction. In key, high-priority issues, serve as the face of the company effectively addressing customers concerns, ensuring the customers positive allegiance to MIRATECH remains strong, and the customer believes their issues were hear, understood, and addressed. Conceive and implement service organization that meets customers' needs that are bifurcated into two distinct areas. The first is an effective SCR commissioning department that has low lead times and operates at a high level such that customers' projects, and in particular data center projects, are not delayed due to the commissioning of our products. The second is an experienced and responsive service team that provides exceptional customer service through routine maintenance service as well as short notice repair support for customers. Build and sustain an exceptional safety culture in the technician service department. Be a strong and vocal proponent for safety. Ensure that every employee in the technical services department passionately prioritizes safety in everything they do. Lead and mentor managers, supervisors, and technical staff to achieve company strategies, departmental goals and exceed performance metrics. Continually refine and improve metrics used to track all aspects of departmental performance and use them to drive continuous improvement and efficiencies. Develop, implement, and manage departmental budgets. Partner with the Sales organization to monitor and support the P&L for the service business. Drive exceptional financial performance in the service division. Establish policies, procedures, and best practices for safety, quality, and operational performance. Continually refine and improve procedures and practices to ensure they clearly define our expectations for exceptional performance and are effective at providing our employees with the support and guidance they need for exceptional service to our customers. Oversee the development of training programs for technical and leadership skills. Build certification programs that include routine re-certification at defined internals to ensure exceptional skills in our workgroup. Build mentoring and culture reinforcement programs that support achieving MIRATECH strategies and developing employees at a high level. Develop and continually strengthen a bench of employees with technical skills and leadership skills to support the long-term growth and success of the operations of the technical service division. Drive continuous improvement initiatives to improve efficiency and service delivery. Build a culture where every employee continually pushes to improve our procedures, practices and products. Ensure that the technical services department is a strong partner with peer organizations and is always effectively flowing communication to the groups that need it. Partner with engineering, sales, and production to ensure alignment between deliverables and customer needs. Be proactive in building strong relationships with these peer organizations. Develop long-term growth plans for staffing, skills, and technology. Partner with Sales in understanding the long-term business strategies for growth and profitability. Build the operational team and processes needed to meet and exceed those growth and profitability objectives. Monitor KPIs, analyze performance data, and present findings to executive leadership. Maintain a firm grasp of the operations of the technical services team so that noteworthy business risks are proactively identified and mitigated. Be a strong voice in the leadership of the organization to ensure that the needs of the operations of the technical services team are clearly understood by the senior executive team. Represent Technical Services in cross-functional planning and strategic sessions. Develop a sophisticated understanding of all aspects of the operations of the technical services division so that the team's input is effectively added to company strategy discussions and planning. Qualifications: Proven leadership experience managing multi-disciplinary technical teams. Experience effectively leading a large technical services organization spread across a multi-state geographical area. Previous success building and growing an efficient and highly effective technical services organization. Demonstrated strong leader in safety. Has a passion for exceptional safety performance and has led large service organizations to exceptional safety performance levels. Strong strategic planning and organizational skills with proven success at leading a large technical services organization spread across a large geographic area. Excellent communication and interpersonal abilities that reflects a highly experienced leader with a very high level of leadership sophistication. Demonstrated success in driving growth, improving processes, and managing budgets. Proven leader at building a large and successful technical services organization include effectively building a high-quality customer service focused culture. Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint) and Salesforce. Ability to travel 0-15% overnight. Ability to visit customer job sites, including those that are active construction projects. Ability to complete OSHA 10 or OSHA 40 safety training programs. Bachelor's degree in engineering, business, or related field preferred or equivalent experience. Must possess a valid driver's license and passport. Benefits and Perks: Competitive salary and benefits package. Opportunities for professional development and growth. Positive and collaborative work environment. 401K, 5% match, vested on day 1 Annual Bonus Program eligibility up to 7% 15 days PTO + 5 days sick leave (with carry over option for sick) $350 Annual Wellness Credit eligible On-site Gym Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
    $48k-78k yearly est. 4d ago
  • Service Manager

    W&B Service Company, L.P 3.5company rating

    Service manager job in Tulsa, OK

    W&B Service Company has an excellent opportunity for a Service Manager. We are the largest transport refrigeration dealer of Carrier Transicold, a world leader in Truck, Trailer and rail refrigeration systems. We are also the nation's largest full-service Hyundai Translead trailer dealer. We have 21 facilities throughout the Southwest, including Texas, Arkansas, Louisiana and Oklahoma. This position plays a key role in the branch operations. It's responsible for maximizing the efficiency, revenue and productivity of the service department and achieving the highest levels of customer satisfaction. Principal Duties and Responsibilities: Managing the day to day work of department technicians, such as: Daily performance of DVI's Proper scanning on jobs by technicians Accurate completion of Repair Orders with complete story/parts/ in a timely manner Submittal of PM Forms to customers within 24 hours of service Track and submit all after hours calls and hours for technicians Rail Yard Requirements to include- Blue Flag, hard hats, safety reflective vests, eye protection, locks for switches, steel toe protection with raised heel and blinking light on service trucks when on rail yard. Service Truck Maintenance Scheduling work and customers follow up Managing warranty repairs Participating in housekeeping Performing Daily Yard Checks Running an Open Repair Order listing daily, working this list top to bottom Working with Parts department to insure all parts are on order needing for jobs Foster a “safety first” culture. Other duties as needed to meet business and customer needs. Education/Training/Experience Requirements 3-5 years' experience in service Background with Transport Refrigeration/Heavy Duty Truck/Trailer preferred Mechanical aptitude is required. Strong technical knowledge Excellent communication skills Excellent organization and time management skills Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Compensation: Pay depends on experience This job offers a comprehensive benefits package, including, but not limited to: Medical, Dental, Vision, 401(K) - Retirement / Savings plan with company matching funds, LTD, STD, Life Insurance and PTO plans. Must pass pre-employment physical W&B is an equal opportunity employer
    $46k-75k yearly est. Auto-Apply 16d ago
  • District Manager

    Tulsa Housing Authority 4.3company rating

    Service manager job in Tulsa, OK

    Join Tulsa Housing Authority as a District Manager and help create a better Tulsa by transforming lives and communities! Salary range $74,453 - $84,100 Under the general direction of the Assistant Vice President (AVP) of Affordable Housing, is responsible for the management and operations of a diverse portfolio of properties. This position ensures the delivery of quality, well maintained communities through effective financial and operational oversight, in compliance with all applicable regulations and policies. The District Manager monitors day-to-day operations, analyzes financial performance data, conducts audits and implements policies and procedures to support operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Financial: Review and analyze annual budgets, annual budgets with site staff, forecast future revenue and expenses, and monitor variances. Analyze market data relating to budgets and ensure aggressive action is taken to ensure each site meets or exceeds established net profit objectives. Conduct market analysis to develop marketing and concession strategies when needed. Responsibilities include proper and correct pricing of market rate rental units. Monitor compliance with HUD reporting requirements, including PIC, TRACS and EIV systems. Compliance: Reviews and interprets Federal, State, and specific HUD guidelines for Low Income Tax Credit, PBRA, PH and RAD programs; keep respective developments in compliance with Regulatory Authority rules for these programs. Ensures annual and interim re-certifications are processed on a timely basis; Monitor lease enforcement of site staff, assist with quality control inspections; Prepare reports adhering to requirements of local, state, and federal entities; Monitor tenant account receivables, collection loss, occupancy percentages, legal process, and provide direction to site staff; Complies with all Fair Housing Laws Leadership/Supervision: Provides strategic leadership and oversight of all Property Management and Maintenance Staff. Responsibilities include interpreting and applying personnel and department policies, and other relevant policies and procedures in coordination with Human Resources, monitoring staff performance through periodic inspections of properties and information reports ensuring staff development through onboarding and ongoing training. This role works closely with the AVP and SVP to ensure proper staffing levels across properties and regularly evaluates the effectiveness of policies and procedures, recommending improvements as needed. Present necessary information to staff at meetings Ensure that established occupancy targets are reached and maintained; Provide exceptional customer service. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Extensive knowledge of Affordable Housing operating policies and procedures, principles, practices, techniques of Public Housing, Rental Assistance Demonstration Program, Low Income Housing Tax Credits and Project Based Rental Assistance management. Knowledge of Management policies and procedures, knowledge of Department of Housing and Urban Development (“HUD”) rules and regulations, Fair Housing laws, Tenant Law, OSHA standards, REAC, basic knowledge of building maintenance, fire prevention and liability reduction principles. Knowledge of third-party non-profit agencies that provide assistance and services to residents; working knowledge of Federally assisted housing regulations; ability to maintain required records such as tenant files, vacancy reports, etc. ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility. EDUCATION and/or EXPERIENCE Bachelor's Degree (B.A.) from four-year College or University and four (4) years related experience and/or training in nonprofit administration, or equivalent combination of education and experience. Must be certified in Low Income Housing Tax Credit, Certified Occupancy Specialist (COS), RAD PBV or equivalent, or the certification must be obtained within one (1) year from date of hire/promotion. A valid Oklahoma's driver license is required. BENEFITS Snapshot of THA's paid benefits (“*” is Company paid 100%) Principal 401(k) retirement plan with 11% THA contribution*; employee also may contribute Health plan (Blue Cross Blue Shield Oklahoma) available the beginning of the month after start date Blue Cross Blue Shield, Advantage PPO is company paid for employee only* Life insurance - 1.5x annual salary is paid for by THA* Fourteen (14) paid holidays * Company paid time off December 24th - January 1st* Annual leave accrual* 0 - 3 years of service: 12 days per year 4 - 6 years of service: 15 days per year Sick leave accrual (12 days a year)* Additional Benefits Available for Employees: Dental available the beginning of the month after start date Vision available the beginning of the month after start date Flexible Spending Account available (Individual and/or Dependent Care) WHO WE ARE THA provides publicly assisted housing comprised of traditional public housing, mixed-finance sites, and housing vouchers. THA is governed by a voluntary Board of Commissioners, each of whom is appointed by the Mayor of the City of Tulsa. The board employs THA's President/CEO, who in turn employs the remainder of THA's staff of approximately 200 team members. EQUAL EMPLOYMENT OPPORTUNITY CLAUSE THA is an Equal Employment Opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, age, national origin, disability, or any other status or condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies. THA's Equal Employment Opportunity policy applies to all employment and personnel actions including recruitment, hiring, training, compensation, benefits, and disciplinary actions. E-VERIFY REQUIRED NOTIFICATION TO APPLICANTS: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $74.5k-84.1k yearly 4d ago
  • District Manager

    Security Finance 4.0company rating

    Service manager job in Tulsa, OK

    Description Locations: Bartlesville, Claremore, Cleveland, Pawhuska, Perry, Ponca City, Sand Springs, Tulsa, Vinita About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 9-12 branches across Oklahoma. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry. Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available. Why Join Us? Established Industry Leader - Serving customers for over 70 years. Comprehensive Benefits - Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more. Career Mobility - Leadership development programs and a clear path to advanced operational roles. Supportive Culture - Work alongside peers and leaders who value your expertise and leadership. Key Responsibilities: Oversee operational performance and ensure branch objectives are met Implement effective sales, lending, and collection procedures Develop and recommend business strategies to drive territory growth and profitability Review branch locations and markets, recommending changes to maximize performance Evaluate branch operations and apply established processes to improve results Ensure compliance with all state, federal, and company policies, including fraud monitoring and reporting Build and develop a high-performing sales and customer service team Complete timekeeping edits, personnel updates, and training assignments on time Conduct onsite and remote visits, performance evaluations, and follow-up coaching Identify and support employees with potential for advancement Make data-driven decisions and solve problems effectively Serve as a liaison between branch personnel, corporate teams, and upper management Partner with Talent Management on recruitment, onboarding, and training Investigate, report, and resolve internal and external complaints promptly Qualifications: Prior multi-unit supervisory experience in the traditional personal installment loan industry is required. Applicants with retail, food service, or unrelated management backgrounds will not be considered. Strong communication skills with proven ability to coach, collaborate, and manage conflict Prior customer service, sales, training, and management experience in a branch environment Proficiency in MS Office, including Word and Excel Valid driver's license and daily access to a reliable automobile for business use Ability to travel daily within the defined territory, with occasional overnight stays as needed Must live in or be willing to relocate to the assigned area. Relocation assistance may be available. Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitability Analytical skills to evaluate data, identify trends, diagnose problems, and implement solutions Driven to continuous self-development with an adaptive leadership style Ability to balance strategic thinking with operational execution High school diploma or equivalent required; Associate or Bachelor's degree preferred Physical Requirements: Frequent travel within the territory Regular use of computers, smartphones, and office equipment Ability to drive and communicate effectively in person, by phone, and in writing Next Steps:If you're ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.✅ Job Type: Full-time ✅ Pay: Salaried with Bonus Opportunity ✅ Benefits: Medical, Dental, Vision, 401(k), Paid Time Off, and more Security Finance is an Equal Opportunity Employer.
    $58k-99k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor at Immaculate cleaning company

    One Immaculate Touch Cleaning Company, S-Corp

    Service manager job in Tulsa, OK

    Job Description One Immaculate Touch Cleaning Company in Tulsa, OK is looking for one service supervisor to join our team. We are located on 6333 South Peoria Ave, suite # 506, Tulsa, Ok 74136. Our ideal candidate is self-driven, ambitious, and engaged. Responsibilities Engage regularly with customers ensuring a positive experience Ensure team provides fast, friendly, and accurate service Contribute to team effort by accomplishing related results as needed Respond to all complaints in a friendly and professional manner Qualifications Experience in customer service or supervisor roles Outgoing and engaging personality Proven ability to maintain scheduling commitments Ability to problem solve quickly and act accordingly must have own transportation We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $35k-55k yearly est. 31d ago
  • Service Supervisor - Western Supply

    Education Realty Trust Inc.

    Service manager job in Tulsa, OK

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $35k-55k yearly est. Auto-Apply 11d ago
  • Veterinary Business Manager

    Petfolk

    Service manager job in Tulsa, OK

    Petfolk South Tulsa - Coming soon 2026!Veterinary Business Manager Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality Lead from the floor, greeting clients and setting a tone of warmth and professionalism Proactively step into service gaps to maintain a seamless experience Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture Infuse a service-first mindset across your team - think “Ritz-Carlton for pet care” Coach team members on communication, body language, and client interactions Drive team engagement through daily huddles, recognition, and feedback Hospital Operations Manage daily staffing and schedule alignment based on client demand Monitor clinic flow and make real-time adjustments to eliminate bottlenecks Ensure hospital opens and closes in a clean, prepared, and professional state Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth Own key metrics: appointment capacity, revenue, rebooking, client retention Oversee labor budgets, payroll, and inventory management Collaborate with Regional Leadership on business planning and strategic growth What You Bring 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic) A natural leader and connector who thrives in client-facing roles Strong operational instincts and attention to detail Excellent communication and conflict resolution skills Comfort with data, metrics, and continuous improvement Compensation & Benefits Equity Ownership (Stock Options) Profit-Share Potential Generous PTO + Paid Holidays Health, Dental, Vision, Disability & Life Insurance Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
    $36k-68k yearly est. 12d ago
  • General Manager - Tulsa Premium

    The Gap 4.4company rating

    Service manager job in Jenks, OK

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $33k-61k yearly est. 27d ago
  • Food Service Manager II

    Oklahoma State Government

    Service manager job in Claremore, OK

    Job Posting Title Food Service Manager II Agency 650 DEPARTMENT OF VETERANS AFFAIRS Supervisory Organization ODVA - Central Office Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $24.00 per hour ($49,920.00 annually) This position is for an Food Service Manager for the Claremore Veterans Home. Claremore Veterans Home 3001 W Blue Starr Dr Claremore, Ok 74017 Basic Purpose Positions in this job family are assigned responsibilities involving planning, coordination and direction of the operation of a food service department in a state hospital, school, facility or institution. This involves planning and coordinating the preparation, cooking and serving of food, coordinating and reviewing projected menu plans with nutrition therapists, including nutritional assessments and care plans, and requisitioning food, supplies and equipment. Typical Functions Plans, coordinates or directs purchasing, food planning, preparation and serving, inventory, cleaning and maintenance of sanitary standards in the preparation areas, kitchen, serving and dining areas of the department. Prepares work schedules for employees and patients. Reviews menus and makes changes; plans menus and prepares projected menu plans; and interprets recipes, modified diet plans and proper portion control in accordance with approved policy. Conducts staff meetings; attends staffing conferences and makes recommendations concerning operations. Maintains necessary records and prepares required reports. Analyzes food costs; assists with departmental budget issues. Level Descriptor At this level of this job family employees are assigned overall responsibility for directing and coordinating the operation of a food service department of moderate size and scope, or assisting in the direction of a larger food service department. This will include direction of the work activities of assigned food service staff, including employees, inmates, students, patients or others responsible for the preparation and serving of meals, and the supervision of lower level supervisors who are assigned responsibility for individuals units or activities. Responsibilities may also include preparing or recommending quarterly food requisitions, supervising the receipt, inspection, storage and use of supplies, and ensuring adherence to accreditation standards for food service operations. Education and Experience Education and Experience requirements at this level consist of an associate's degree in culinary arts, food management or a similar field and two years of experience in a supervisory capacity or supervising inmates in a commercial or institutional food service environment; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education. ## Note: There is no substitution allowed for the required two years of supervisory experience. Knowledge, Skills, Abilities and Competencies Knowledge, Skills and Abilities required at this level include knowledge of requisition and inventory records; of food service organization and operation; of food preparation and modified diets; of safety hazards and precautions; of proper sanitation methods; of food storage methods; of menu planning and recipe interpretation; of standard cooking weights and measures; of the principles of training; and of managerial principles and practices. Ability is required to interpret and prepare special dietary menus and menu instructions; to establish and maintain effective working relationships with others; to give and follow oral and written instructions; and to organize and supervise the work of others. Special Requirements Some agencies may have determined positions in this job family to be safety sensitive as defined by 63 O.S. § 427.8. Additional Job Description Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $49.9k yearly Auto-Apply 19d ago
  • Business Manager - Broken Arrow, OK

    The Onin Group

    Service manager job in Broken Arrow, OK

    What You'll Do Business Manager - Build a Branch. Lead a Team. Create Opportunity. Who We Are At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration. About the Role We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up. You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community. What You'll Do * Lead and manage all day-to-day branch operations with a focus on performance and service excellence * Drive business growth through sales, networking, and local market engagement * Build, coach, and develop a high-performing internal team * Cultivate strong client partnerships and deliver tailored staffing solutions * Support job seekers through onboarding, orientation, and job placement * Ensure compliance with company policies, employment regulations, and safety standards * Strategically grow your branch using Ōnin's Branch Maturity Cycle Ideal Candidate * 2+ years of leadership or management experience * Background in staffing, sales, or business development preferred * Proven ability to lead teams and deliver measurable results * Strong communication, organizational, and problem-solving skills * Bachelor's degree in Business or related field preferred * Entrepreneurial spirit with a passion for people and performance Why Join Us? At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include: * Competitive commission structure & bonuses * 401(k) with 3% match * Medical, dental, and vision insurance * Paid vacation & holidays * Free counseling and legal services * Tuition reimbursement, and more! If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group! #LI-DNI Benefits: At The Ōnin Group, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include: * Competitive commission structure & bonuses * 401(k) with 3% match * Medical, dental, and vision insurance * Paid vacation & holidays * Free counseling and legal services * Tuition reimbursement and more! Your next opportunity could be right here. Apply today!
    $36k-68k yearly est. 11d ago
  • General Manager

    The Net 3.9company rating

    Service manager job in Owasso, OK

    Airtopia is searching for highly energetic and customer-savvy individuals who LOVE the idea of working in a trampoline adrenaline park and who are looking for a truly unique and fun work environment. If you love trampolines and you are what your friends call an extrovert, then the Airtopia team wants you! A General Manager with Airtopia accomplishes park objectives by; effectively managing and training staff, ensuring all operational/maintenance needs are tended to, and keeping an open line of communication with Airtopia Directors. Availability: 45+ hours a week. Starting annual salary dependent on experience. Daytime, evening, and weekend availability required. Controls Over Work: Works under direct supervision of Corporate Manager/Directors and Owners, who will indicate general assignments, limitations, and priorities. Primary Job Responsibilities: • Maintains staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and legal work environment; developing personal growth opportunities • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress • Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions • Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies • Contributes to team effort by accomplishing related results as needed Secondary Job Responsibilities: • Cash Management • Payroll/Schedule • Provides or performs other services as needed or required by Corporate and/or Owners
    $34k-61k yearly est. 60d+ ago
  • Retail Assistant Store Manager | Woodland Hills

    Lovisa

    Service manager job in Tulsa, OK

    Job Description Assistant Store Manager We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. Key Responsibilities: Leadership & Team Development Support Store Manager in training, coaching, and developing store associates Foster effective communication across all team members Lead by example in providing outstanding customer service Assist in recruiting, hiring, and onboarding new team members Sales & Operations Drive sales performance through team motivation and leadership Execute operational procedures including opening/closing protocols Manage inventory control and stockroom organization Oversee accurate processing of shipments and merchandise flow Monitor and maintain shrink prevention measures Ensure store meets visual merchandising standards Customer Experience Create an engaging shopping environment Resolve customer concerns professionally and efficiently Maintain store appearance and cleanliness Lead team in delivering personalized service Administrative Duties Support payroll management and scheduling Maintain accurate financial records and reports Ensure compliance with company policies and procedures Assist with loss prevention initiatives Required Qualifications: 2+ years retail management experience Strong problem-solving and decision-making abilities Excellent interpersonal and communication skills Demonstrated leadership capabilities Passion for retail and fashion Ability to work in a fast-paced environment Flexible availability including evenings, weekends, and holidays Physical ability to perform tasks like standing, lifting, and moving merchandise Embody company values and culture Maintain professional appearance and attitude Act as a brand ambassador both in-store and in the community Stay current with fashion trends and product knowledge
    $25k-32k yearly est. 6d ago

Learn more about service manager jobs

How much does a service manager earn in Tulsa, OK?

The average service manager in Tulsa, OK earns between $36,000 and $94,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Tulsa, OK

$58,000

What are the biggest employers of Service Managers in Tulsa, OK?

The biggest employers of Service Managers in Tulsa, OK are:
  1. Ernst & Young
  2. MIRATECH
  3. W&B Service
  4. Apex Services
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