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  • WineBook CA District Manager

    Maisons Marques & Domaines 4.5company rating

    Service manager job in Napa, CA

    Reports to: Sales Manager WineBook CA Maisons Marques & Domaines USA, Inc. (MMD USA) was founded in 1987 as the U.S. sales and marketing arm for Champagne Louis Roederer and its California winery, Roederer Estate. Today, the company has grown into a well-respected marketer of prestigious, family-owned producers. The WineBook division was established in 2011 to be dedicated to the sale of Classified Growths Bordeaux, operating as a wholesaler selling directly to the trade, in the states of CA, NY and NJ. In 2023, WineBook CA was expanded with the exclusive state representation of iconic CA properties owned by Maison Louis Roederer: Merry Edwards Winery, Domaine Anderson and Diamond Creek Vineyards. In 2024, WineBook acquired the US representation of the prestigious Giaconda Estate Vineyard Chardonnay from Beechworth Australia, and may selectively further expand its portfolio of small high-end producers from major wine regions. Position Summary: The District Manager of WineBook CA is responsible for selling and marketing the complete WineBook CA portfolio (that consist primarily of exclusive CA properties & Classified Growths Bordeaux wines) directly to on and off trade customers in Northern California. In this role, the District Manager may also seek out new opportunities for select library high-end wines from the broader MMD portfolio (for example, older Roederer Cristal or Cristal Vinotheque, older Murrieta Castillo Ygay or Barolo wines), in coordination with the local MMD sales team. The major focus of the District Manager is to maximize sales of the full WineBook CA portfolio through effective planning, relationship building and management of key accounts. Account Development & Management ALL Key role is to focus on direct sales to existing restaurant accounts/high end retail and build/expand account base. Follow sales objectives to achieve penetration in various segments & territories which are of particular importance for each of the products. Develop the Merry Edwards, Domaine Anderson & Diamond Creek wineries distribution base & manage a strong by the glass presence for both Merry Edwards & Domaine Anderson. Monitor pricing throughout the region. Collect price list and market intelligence on competitors throughout the region. Make product presentations, promotes new & existing portfolio items to expand & grow the business. Meet/exceed assigned goals & placement objectives using resourcefulness & persistence. Such goals will be evaluated via the Karma/VIP reporting tools. Establish effective business relationship with key accounts through an understanding of their needs & a responsive & timely follow-up. Continually seek & open new accounts: Visit 10 existing & potential accounts per week minimum with a focus on volumetric BTG placements. Marketing and Sales Develop and implement marketing programs to achieve sales objectives. Utilize programming and/or incentive tools to help achieve marketing goals. Programs and incentives need to be discussed with and approved by WineBook CA Sales Manager prior to implementation. Identify with management assistance key accounts in major markets/cities. Classify them according to the criteria set by WineBook CA and update the list quarterly. Launch new products, introduce new vintages and determine proper distribution channels with WineBook CA Sales Manager. Provide bi-weekly report summarizing market visit, sample usage, feedback, marketing success and challenges by using the Karma/VIP reporting tools. Conduct weekly tastings/seminars to motivate sales staff or key accounts (Attend 2 restaurant/tastings per week) with a particular focus on Merry Edwards & Domaine Anderson Wineries for by the glass accounts. Market Visits and Winery Visits Organize, develop and execute agenda for market work with WineBook CA Sales Manager. Key accounts visits with representatives from Bordeaux, Domaine Anderson, Merry Edwards & Diamond Creek, as well as WineBook CA Sales Manager. Act as liaison for winery visits of key accounts. Update WineBook CA Sales Manager on market visits and trade events, as well as suppliers' communications. Share key event details, including invitee lists, menu selection and design, P&L, save-the-date communications, and email blasts. Create a calendar entry with all relevant details for all market visits and trade events (e.g., in-store tastings, consumer events, trade lunches/dinners, club events). Order Input, Inventory Management, Reporting, Account Management Responsible for all order input to warehousing & effective inventory management. Generate a sales & market visit report by using the Karma/VIP tools, to be submitted the day before our bi-weekly meeting. Assist in recovering overdue invoices as requested by WineBook CA Sales Manager. Conduct market/pricing analysis as requested. Desired Qualifications Bachelor's Degree desired with 5 years' industry related sales experience within the distribution, hospitality or supplier community. Comprehensive and current knowledge/experience with wine and spirits including regions/varietals, product/food pairing techniques, basic production and service. Excellent communication skills both oral and in writing. Goal oriented, focused, adaptable, persuasive, and assertive individual who can work independently and with a variety of personalities. Strong negotiation skills. Strong proficiency in Microsoft Office Valid driver's license, auto insurance and reliable auto. Acceptable driving record. Ability to lift and carry a 45(+) pound case of product on a repetitive basis. Available to work flexible hours and weekends as necessary. Additional hours required during the peak season. Job category: Sales and Marketing
    $95k-156k yearly est. 1d ago
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  • Associate Manager, Wine Club and eComm

    Constellation Brands 4.7company rating

    Service manager job in Napa, CA

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For. Position Summary We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Associate Manager to oversee and grow our exclusive wine and spirits club and our sales within the digital space. This individual will be assisting club managers with the managing of club memberships, driving sales, enhancing communication with club members, working on digital sales engagement projects to garner sales, and ensuring that members receive a personalized, white-glove service experience. This role will play a key part in increasing membership, managing special releases, and allocating select products to key consumers. The ideal candidate will a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience and sales within ecommerce. They will have a strong sales focused approach. Key Responsibilities: Club Membership Management: Work on wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process. Implement strategies to increase club membership, focusing on attracting new members while maintaining strong relationships with existing ones. Sales & Revenue Growth: Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members. Drive Sales efforts through ecommerce initiatives. Monitor KPIs related to Average Order Value (AOV), membership retention, and overall sales performance. And provide solutions and opportunities for any gap solving needs up through leadership. Work closely with the marketing and sales teams to identify opportunities for upselling, cross-selling, and exclusive product offerings. Club Communication & Engagement: Execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media. Provide ongoing updates about special releases, new offerings, limited-edition products, and club member-only events. Serve as a back-up point of contact for club members, addressing any inquiries, concerns, or special requests in a timely and professional manner. First point of contact is the Loyalty Concierge; and therefore this role will work in tandem with said Concierge. Special Releases & Allocations: Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings. Work closely with the product and procurement teams to forecast inventory needs for special releases and new product introductions. Client Care & Personalized Service: Collaborate with the Client Care and Loyalty Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests. Oversee the coordination of exclusive events or tastings, ensuring every detail is tailored to the preferences and needs of the club members. Reporting & KPIs: Regularly report on membership growth, sales trends, and key performance indicators (KPIs) such as AOV, member retention, and customer satisfaction metrics. Analyze data to identify opportunities for improvement in member experience, retention strategies, and revenue growth. Key Performance Indicators (KPIs): Membership growth rate Average Order Value (AOV) per member Member retention rate Event attendance and engagement levels Special release sales volume and member satisfaction Qualifications: Proven experience in managing a wine or spirits club, wine or spirits sales, or similar membership-based services. A sales focused mindset with a passion to drive sales through relationship building and direct selling efforts. Strong understanding of wine, spirits, or the beverage industry, with a passion for educating and engaging club members. Excellent interpersonal and communication skills, with the ability to build and nurture long-term relationships with high-value members. Understanding of the Ecommerce space and bring a creative mindset to building sales through the club and ecomm platforms. Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Experience with CRM systems and data analysis tools to measure KPIs and develop actionable insights. A collaborative team player, with the ability to work closely with client care, marketing, and sales teams. A high standard of customer service, with a commitment to delivering a luxury, white-glove experience. Preferred: Knowledge of wine or spirits inventory management and allocation practices. Sales Experience WSET 2 or 3 wine and spirits or certification equivalent Experience in event planning and coordinating exclusive member events or experiences. Prior experience with a luxury brand or high-touch customer service environment Location Napa, California Additional Locations Job Type Full time Job Area Hospitality & Retail The salary range for this role is: $83,300.00 - $125,000.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
    $83.3k-125k yearly Auto-Apply 3d ago
  • Center Manager

    Satellite Holdings, LLC

    Service manager job in Tracy, CA

    WHAT YOU WILL DO The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center. The CM's role coordinates the care and quality of treatments for patients so they can have life, but also a quality of living. The CM will achieve this by facilitating the care of patients while working with Satellite employees, MDs, and other representatives. The CM consistently demonstrates a high standard of care for patients and maintains a high level of compassion in every interaction with them. The CM will also play an integral role in educating and mentoring staff members as appropriate. WHAT WE EXPECT OF YOU You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater purpose. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships. WHAT YOU WILL GAIN Relationships: You will work directly with a multi-disciplinary team that is as passionate as you in making a difference in others' lives. You will be a servant leader, bringing up your team to provide care that is unsurpassed by others in our industry. Impact: You will set the tone that enables our patients to live a better life and address their needs holistically. You will make a difference for our patients so that they do dialysis to live instead of living for dialysis. Growth: You will have formal and informal opportunities for professional growth in a supportive environment. You will become a subject-matter expert and have a wide range of opportunities for career advancement. MINIMUM QUALIFICATIONS: Experience: One (1) year of experience as a Registered Nurse and six (6) months of hemodialysis nursing experience Management or Supervisor experience preferred Education: Graduation from an accredited nursing school or equivalent, BSN preferred. License/Certification: Current Registered Nurse license in the state of practice or in accordance with the applicable state's Board of Nursing rules for the Nursing Licensure Compact (NCL)
    $58k-91k yearly est. 4d ago
  • Senior Store Sales Manager

    Mattress Firm 4.4company rating

    Service manager job in San Jose, CA

    IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm ! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members. Drive individual and team sales performance and KPIs Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans Create an environment where customers always at the center and have an exceptional experience Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions Assist in multi-store staffing, interviewing, and hiring qualified candidates Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities. Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools Achieve or exceed individual store financial targets through effective execution and customer service at the store level Ensure store execution of product merchandising, marketing, and POP standards Ensure company policies, including appearance and functionality standards, and state regulations are followed Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales Lift or move 50+ pounds. CALIFORNIA RESIDENTS We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. Benefits Included: Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on-demand Base pay or uncapped commission Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive $95,000 - $170,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/31/2026. Applicants for Philadelphia Jobs Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: *************************************************************** Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
    $33k-44k yearly est. Auto-Apply 3d ago
  • Assistant Vitamin/HBA Manager

    Sprouts Farmers Market 4.3company rating

    Service manager job in Brentwood, CA

    Job Introduction: Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Vitamin Manager! Overview of Responsibilities: As the Assistant Vitamin/HBA Manager - you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store. Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork. Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive. Ensure that customers receive the best possible service and assistance with vitamins, supplements, and health and beauty products to help them better understand and respond to their health and wellness issues. Maintain an in-depth knowledge of vitamins, supplements, and other health and body items in the department, providing guidance on supplements, health and beauty, and related products without "prescribing". Assist in recruiting, hiring, developing, mentoring, and motivating the Vitamin team Unload and sort through store deliveries Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Vitamin team members are also aware of, and following, these procedures If you're someone who thrives in a fast paced environment, then we want to hear from you! Qualifications: To be an Assistant Vitamin Manager at Sprouts Farmers Market you must: Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership duties; or an acceptable combination of education and experience. Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays. Have and show an outgoing and friendly behavior; a positive attitude and have the ability to interact with our customers. Have good communication skills; and the ability to give and take direction while maintaining a team environment. Perform general housekeeping in the department; clean and dust Adhere to all safety, health, and Weights and Measures regulations. Be willing to gain education on new products and alternative health. Have strong organization and prioritization skills Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance. Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet. Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet. Be able to walk a total up to 3 miles in an 8 hour shift. Be able to perform other related duties as assigned. Pay Range: The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************* . Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups: Inspiring Women at Sprouts Rainbow Alliance at Sprouts Sabor at Sprouts Soul at Sprouts Honored to Serve at Sprouts Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.
    $19.5-29.2 hourly 4d ago
  • Workforce Management Manager $90,000-$110,000

    Six Flags Discovery Kingdom 4.1company rating

    Service manager job in Vallejo, CA

    Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability. Responsibilities: This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team. Qualifications: Outstanding leadership, team motivator to drive results, and a leader of change. Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. Comfortable presenting in a group setting. Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Outstanding leadership, team building and motivational skills. Excellent Communication skills, able to communicate using different avenues. Ability to work in a fast-paced environment and adapt to change on a moment's notice. Recognizing quality employees and develop future leadership.
    $22k-32k yearly est. Auto-Apply 2d ago
  • Global Customer Revenue Operations & Strategy Manager, Implementation

    Rippling

    Service manager job in San Francisco, CA

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Rippling is hiring for a Global Customer Revenue Strategy & Operations Manager to manage critical customer sales strategy, operations and reporting capabilities for our Implementation organization (“IM”). This role will support the full design of Rippling's Implementation business strategy and will monitor and report on execution to that strategy. This role will partner closely with senior leadership to build strategic business plans for the business. They will work to operationalize these plans throughout the year. They will own the build of critical business reporting and present on several cadences (weekly ad-hoc, monthly via the MBR, quarterly via strategy memo production). You will support a wide-range of post-sales operations including implementation forecasting, headcount & capacity planning, and oversee one of the largest organizations in the business. Lastly, you'll collaborate closely with leadership across interconnected parts of the business (sales, marketing, customer experience) and be expected to cross-functionally partner with teams to manage business performance and surface key insights. This is a very exciting position located at the cross-section of several fast-paced and high-performing teams. The ideal candidate will have worked in fast-paced environments before, ideally at a multi-product SaaS company and will have made a measurable impact to the sales organization. You should also be comfortable tackling ambiguous and challenging problems and working independently as well as part of a team. This is an opportunity to work on high-visibility strategic initiatives in a rapidly growing sales organization. What you will do Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible for the operational cadence of the business. Coordinate with revenue operations teammates on systems and process improvements for the sales organization. Partner cross-functionally on key components of our annual planning process including modeling, target setting and reporting. Strategic and Operational Planning: Own financial model (capacity plan) for the IM organization. Lead building of detailed strategic and operational plans. Ensure modeling keeps pace with the evolving needs of the business. Support team in developing a robust understanding of the business. Drive plan operationalization. Operational Management: Operate at intersection of 400+ IM Managers who work within our SFDC instance. Design and implement new data capture strategies to improve operational efficiency. Manage several operational business models which track to Plan performance. Maintain team segmentation models and improve over time. Churn Forecasting: Own the weekly churn forecasting process. Lead/support weekly calls. Oversee forecasting performance and accuracy and increase both over time. Improve process over time and develop new ways to analyze the business. Reporting: Own monthly IM MBR reporting. Build, manage and share materials to executive leadership. Surface insights to leadership that are both quantified and actionable. Maintain deep knowledge of the business to ensure reporting accurately reflects state of the business as we scale. Design and build analytics to measure KPIs. Ad-hoc analysis and project support: Develop a deep understanding of the entire customer business at Rippling to inform your ability to provide ad hoc analysis support. Leverage data to surface key insights about the business and provide thoughtful, logical, sound recommendations to leadership. What you will need 3-5+ years of work experience in Consulting, Finance, Sales Operations, Sales Strategy, Sales Analytics or other related fields Requires Excel and financial modeling skills Requires SQL and BI experience; Salesforce experience is a nice to have Strong analytical, modeling, and conceptual problem-solving skills and ability to work with large data sets Proactive, self-starter with direct experience driving projects that deliver measurable impact to GTM teams Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment Experience driving cross-functional initiatives with speed and efficiency Excellent cross-functional stakeholder management Strong Microsoft Excel / Google G-Sheets skills, familiarity with BI Tools (Tableau, Mode) Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 99,000 - 173,250 USD per year (US Tier 1) #J-18808-Ljbffr
    $109k-149k yearly est. 6d ago
  • Director of Building Services

    Sentral 4.0company rating

    Service manager job in San Francisco, CA

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights - we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Prioritize above all a strong customer service outlook through personal contact with residents and guests Coordinate daily with the General Manager on overall maintenance projects Inspect sites regularly to identify problems and necessary maintenance Prepare weekly maintenance schedules and allocate work based on forecasted workloads Employ, supervise and train Building Services team members Coordinate daily cleaning and maintenance activities Oversee all repairs and ensure that work is completed on time Maintain all inventory and equipment, and ensure proper storage Comply with all health and safety regulations and practices Conduct preventative maintenance work Conduct follow-ups on all maintenance and repair work Conduct safety inspections as scheduled Establish strategies to meet workload demands on time Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters) Provide 24/7 support to the Maintenance team Perform other related duties and assignments as needed and assigned Skills and Experience 2 years of prior experience as a Maintenance Manager / Director Strong knowledge of building trades, cleaning procedures and maintenance Solid understanding of health and safety regulations and practices Effective budgeting and performance management skills Fantastic organizational and leadership skills Excellent communication and interpersonal skills Must work well under pressure and meet tight deadlines. Computer literate with capabilities in email, MS Office and related communication tools Great time management skills Strong decision-making and problem-solving skills Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Ascend/descend a ladder to complete various maintenance tasks Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #J-18808-Ljbffr
    $115k-190k yearly est. 5d ago
  • Director of Services

    Duckbill

    Service manager job in San Francisco, CA

    We're Duckbill, a small startup building solutions that enterprise teams rely on. We're looking for a Director of Services to build and lead our forward-deployed FinOps team that embeds with customers to solve complex cloud financial challenges. About The Role We've built something that enterprise customers genuinely value-they're paying us, renewing, and referring others. We've been running services for many years, helping enterprises navigate complex cloud financial management challenges. Now we're scaling: formalizing Duckbill Services as a forward-deployed FinOps team that works directly within customer environments while systematically feeding insights back into our product development. This isn't about delivering standard consulting engagements. You'll scale a team of specialist experts-FinOps practitioners, finance professionals, procurement specialists, and cloud cost engineers-who operate autonomously in enterprise environments and capture intelligence that drives our software roadmap. As our first dedicated services leader, you'll take our proven services capabilities and build them into a scalable function. We have customer demand, years of successful engagements, and a clear vision, but now it's time to build the team, processes, and systematic feedback loops that turn customer engagements into competitive advantages. We work together in the office in San Francisco three days per week, so you must be located in the SF Bay Area and willing to work in the office on a regular basis. What You'll Do Build the team: Recruit specialist experts who can operate independently in complex enterprise environments across FinOps, finance, procurement, and cloud cost management Design systematic intelligence capture: Create processes that translate field work into product features and competitive advantages Lead customer relationships: Navigate C-suite conversations, negotiate complex service agreements, and manage executive stakeholder relationships Scale delivery excellence: Build repeatable frameworks for high-impact customer engagements that create lasting competitive moats Manage complex negotiations: Lead contract discussions and structure engagements that align customer success with our strategic objectives Drive product integration: Work closely with Product to establish feedback loops that ensure customer insights systematically inform our roadmap and development Enable sales success: Partner with Sales to structure service offerings that accelerate deal closure and expand customer relationships What We're Looking For 5+ years leading professional services organizations, preferably in B2B SaaS Expertise in cloud financial management, FinOps, or related consulting Track record building services teams from early stage to scale Experience using services to enhance software adoption and expansion Proven ability to negotiate complex service agreements and manage executive stakeholder relationships Comfortable presenting to and influencing C-level executives on strategic initiatives A desire to work in a small, early-stage startup Why This Role Matters Direct impact: Your work directly influences our product roadmap and creates sustainable competitive advantages Customer partnership: Work with enterprise customers who are genuinely invested in our success Growth opportunity: Build and lead our services function as we scale into a global capability Meaningful equity: Significant ownership stake with real upside potential Compensation & Benefits Compensation for this role is a salary range of $180,000 to $220,000 plus early-stage equity, commission, and/or bonuses. We provide a 401(k), as well as healthcare, vision, and dental benefits, with premiums fully covered by the company. Dependents are covered 50%. We offer 4 weeks of PTO. About Us We are a small and growing team, which means you get the opportunity to be on the ground floor of building both the product and company. Our team includes some of the most experienced domain experts in the industry, and our customers are among the biggest cloud spenders in the world, which means the scale and complexity of the challenges we solve are truly at the cutting edge. We're currently in a semi-stealth mode while we're focusing on building the initial product. #J-18808-Ljbffr
    $180k-220k yearly 4d ago
  • Senior IT Service Delivery Leader

    Astreya Inc. 4.3company rating

    Service manager job in San Jose, CA

    A leading technology service provider is looking for a professional with over 8 years of experience in IT to lead diverse teams and manage high-profile projects in San Jose, California. The role involves developing delivery metrics, improving service quality, and ensuring operational excellence in a dynamic environment. Exceptional leadership, technical knowledge, and analytical skills are essential. Competitive salary and benefits included. #J-18808-Ljbffr
    $119k-167k yearly est. 2d ago
  • Lead Luxury Boutique GM: Elevate Service & Growth

    Leap, Inc. 4.4company rating

    Service manager job in San Francisco, CA

    A luxury retail consultancy is seeking a General Manager to lead its boutique in San Francisco. The role requires a seasoned leader with extensive experience in luxury retail who can provide an exceptional client experience. Responsibilities include managing store operations, driving sales performance, and leading a high-performing team. Ideal candidates will possess a strong understanding of the luxury market and excel in personalized client engagement. Competitive annual salary between $80k and $95k is offered along with comprehensive benefits. #J-18808-Ljbffr
    $80k-95k yearly 3d ago
  • Service Manager - Heavy Equipment Maintenance Lead (SF)

    Talon Recruiting

    Service manager job in San Francisco, CA

    A leading recruiting agency is seeking a Service Manager for a prominent heavy equipment dealer in San Francisco, CA. The successful candidate will oversee the Service Department, ensuring compliance with procedures and leading a skilled team. Candidates must have strong technical skills, especially in hydraulics and electrical systems, and demonstrate effective leadership and communication abilities. This position offers a competitive salary and benefits package. #J-18808-Ljbffr
    $75k-126k yearly est. 5d ago
  • Salesforce Field Services

    Robotics Prcocess Automation, LLC

    Service manager job in San Francisco, CA

    Responsibilities Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences Develop reusable software components for interfacing with back-end platforms Lead complex technical or product efforts and provide technical guidance to peers Analyze and optimize code for quality, efficiency, and performance Architect efficient and scalable systems that drive complex applications Work on a variety of coding languages and technologies Identify and resolve performance and scalability issues Deliver robust, high-quality software Mentor peers through code reviews, tech talks, architecture reviews, and pair-programming. Contribute to documentation, technical design proposals, coding standards, and platform lifecycle improvements Required Experience 6+ years of professional programming experience building production mobile applications. Strong knowledge of Android Languages, frameworks and libraries (Kotlin, Java, Jetpack Compose, ViewModel, Room, WorkManager, Navigation, Lifecycle). Experience building maintainable and testable code bases, including API design and testing techniques Track record of setting technical direction for a team, driving consensus and successful cross-functional partnerships Proven ability to navigate large enterprise environments and partner across global time zones A related technical degree required Preferred Experience Prior experience building applications for unreliable networks, and intermittent connectivity. Experience with full stack or iOS technologies. Exposure to enterprise mobility management (MDM), device policies, and authentication flows. Familiarity with accessibility requirements (WCAG), inclusive design, and ergonomics for frontline workers. ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract #J-18808-Ljbffr
    $75k-126k yearly est. 4d ago
  • Cyber Security Pentest Service Manager (Pharmaceutical Sector)

    Omegacrmconsulting

    Service manager job in San Francisco, CA

    Omega CRM Consulting is looking for a Cyber Security Pentest Service Manager that would like to collaborate with one of the top global pharmaceutical companies. We are seeking a highly organized and proactive Pentest Service Manager to join our team. This pivotal role is responsible for overseeing the entire lifecycle of penetration testing activities within our organization, ensuring smooth operations and effective collaboration among stakeholders. Skills Excellent organizational and coordination skills for managing multiple pentesting projects and schedules Strong English communication abilities to effectively explain security issues and risks to non-technical stakeholders Experience overseeing or participating in penetration testing activities, with understanding of common testing processes and challenges Stakeholder management skills, including facilitating meetings and aligning diverse interests Ability to prioritize tasks and resources based on business needs and project urgency Problem-solving mindset, capable of addressing challenges and adapting to evolving requirements Working knowledge of basic cybersecurity and penetration testing concepts to support informed decision-making and collaboration Attention to detail and commitment to maintaining high standards in service delivery Experience Experience working with external vendors or service providers Education: Bachelor's degree in Computer Science, Cybersecurity, or related field. 5+ years in information security roles, including penetration testing or vulnerability management. 2-3 years in project or service management, preferably managing multiple pentesting engagements. Familiarity with penetration testing methodologies (OSSTMM, PTES) and tools (Nmap, Burp Suite, Metasploit). Understanding of network protocols, operating systems (Linux, Windows), and web application security. What do We offer Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Trainings & Certifications. Improve your skills and get the official certificate from our main partners. Home Office. Flexible retribution (public transport ticket, Ticket restaurant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. #J-18808-Ljbffr
    $75k-126k yearly est. 6d ago
  • Branch Manager: Lead Teams, Drive Growth & Service

    Permatreat Inc. 3.1company rating

    Service manager job in San Jose, CA

    A leading pest management company in California is seeking a Branch Manager. This role involves leading a high-performance team, driving revenue growth, and ensuring exceptional service. Candidates will receive extensive training, competitive earnings ranging from $75,000 to $80,000 per year, and a comprehensive benefits package including a company vehicle. Ideal applicants will have sales experience and a high school diploma. Opportunities for personal and professional growth are available in this recession-resistant industry. #J-18808-Ljbffr
    $75k-80k yearly 5d ago
  • District Manager, HTM

    Recooty

    Service manager job in San Francisco, CA

    We are hiring District Manager HTM for our client at Cleveland, OH. Skills: Healthcare Technology Management, Large Healthcare Environment, Clinical Engineering, Leadership, Management, Client Relationship, Safety Programs. Visa sponsorship eligibility: No The ideal candidate will have a successful track record of management performance and leadership within the Healthcare Technology industry. Responsibilities District Manager of Healthcare Technology Management professionals have:- Successful leadership in Healthcare Technology Management within a large healthcare environment The ability to develop outstanding client relationships and governance structure. This individual will serve as the main point of contact with our University Hospital System client. Superior business acumen, agility, adept at making decisions and budget management proficiency. Strong leadership abilities to coach and mentor various levels of employees Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Client policies and procedures. Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary. Skills to assess financial risk and opportunities of the account and communicate results to the client and company senior management, initiate action plans as necessary. Some understanding of Cybersecurity problems and solutions to protect Healthcare providers The commitment to promote and support workplace diversity initiatives. Position Summary The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service-related portion of that contract), and company success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. Basic Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 7 years Basic Functional Experience - 7 years MUST HAVE Bachelor's Degree or equivalent experience. 7 years of management experience. 7 years of functional experience. Experience Healthcare Technology Management within a large healthcare environment. Company offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. #J-18808-Ljbffr
    $97k-155k yearly est. 4d ago
  • District Partnerships Manager

    Classdojo

    Service manager job in San Francisco, CA

    ClassDojo's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here-and you'll pioneer the future of education, too. What you'll do: As a district partnerships manager, your goal is to provide proactive engagement for our mid-size to large district partners and ultimately own long-term retention. You're highly relationship-driven, strategic, attune to K-12 education market and trends, and driven to demonstrate value and impact with the highest level decision-makers in a district. As a district partnerships manager, you are the ultimate leader and owner of each district partnership; you'll work closely with key stakeholders and executive decision-makers within large school districts and educational organizations to expand strategic contacts, deepen relationships, and ensure ClassDojo's offerings are fully leveraged. This role requires a seasoned professional who excels in strategic relationship building, can identify and foster growth opportunities, and understands how to deliver measurable value in complex, multi-layered environments. Travel is required up to 20-30% of the time for in-person conferences, executive reviews, strategic account planning, and partnership expansion meetings. Responsibilities: Identify and cultivate relationships with key decision-makers and influencers across districts. Facilitate introductions and build engagement with cross-functional stakeholders to ensure full value realization. Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify growth opportunities within existing accounts. Understand and navigate budget cycles, funding sources, and contract preferences. Facilitate Executive Business Reviews and Outcome Reviews, demonstrating how ClassDojo drives results aligned with district goals. Use data to reinforce value and identify areas for further improvement and growth. Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion. Leverage adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure districts broadly adopt ClassDojo Partner with the broader Success and Implementation team (especially our District Onboarding Managers) and other teams such as marketing, product, and account executives to deliver cohesive support, streamline handoffs, and continuously improve outcomes. Requirements: 4+ years of some combination of Partnership Management, Account Management or Renewal management Proven experience expanding networks within organizations to include executive stakeholders and strategic contacts. Proven experience gathering referrals, closing renewals, navigating procurement, legal, and budget processes Strong written and verbal communication skills. Experience presenting to and influencing executive stakeholders, with an ability to communicate value and strategic impact. High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs. Skilled in using data to inform account strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators Demonstrated ability to take full ownership of a portfolio of ~30-40 accounts. Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities. Experience in edtech or working on products for kids or educators Ability to learn new technology and products quickly and comfortable with products such as SFDC, Notion, and Asana. Bonus experience: Experience in high growth organizations Experience working in a customer-facing capacity with K-12 district leaders and/or working directly in a district setting [1] Some more context: How ClassDojo Connects Parents, Students, and Teachers Whats New on ClassDojo 2023 TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. This role is eligible for an incentive pay component. The estimated range below represents On Target Earnings ("OTE"), which includes both an annual base salary and target incentive pay. CA, WA, NY, NJ, CT states: $110,000 - $150,000 (USD) All other states in the US: $93,500 - $127,500 (USD) #LI-Remote #J-18808-Ljbffr
    $110k-150k yearly 2d ago
  • District Manager

    International Executive Service Corps 3.7company rating

    Service manager job in San Francisco, CA

    Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role: Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing. Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Assists with collection of delinquent accounts, as needed. Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies. Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary. Prepares or assists in preparing budgets and plans for equipment and staffing. Assists General Manager in planning operations. Represents the company in community activities, with public contacts, and Company activities. Other duties as assigned. Qualifications: Possession of a high school diploma or GED. Bachelor's degree preferred. Related management experience in resource recovery and in supervisory capacity. Principles of employee training, supervision, and evaluation. Supervisory techniques, resource allocation, planning and budgeting. Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr
    $86k-132k yearly est. 4d ago
  • Managed Services Manager (m/f/d) Melbourne

    Intershop Communications AG 4.2company rating

    Service manager job in San Francisco, CA

    We are Intershop - We're built to boost your business! As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into business success stories. Our e-commerce platform offers manufacturers and wholesalers everything they need to digitize and transform their business processes. If you would like to join the #bestteam and start the revolution of our customer businesses together with the 300 Intershop experts, then apply today! Your mission As a Managed Services Manager (m/f/d), your responsibilities will be broad and varied, encompassing both technical and managerial aspects. The successful candidate will be expected to: Leadership & Team Management Lead a team of technical resources, ensuring project deliverables are completed on time, within budget, and to specification. Provide guidance and direction to project managers, developers, QA resources, and other technical specialists on application projects. Foster open communication within the team, coaching, mentoring, and performance‑managing team members where necessary. Set and track team goals and targets, aligned with agreed SLAs, internal projects, and processes. Conduct structured team meetings with defined agendas, allocate tasks, and ensure team members understand expectations and outcomes. Facilitate knowledge transfer and career development for team members through training or external upskilling opportunities aligned with business needs. Customer & Project Management Serve as the first‑level escalation point for major issues across key enterprise accounts. Manage communications with internal client teams and stakeholders to address current issues and proactively plan for future requirements. Assist with Pre‑Sales and Sales cycles for existing and new customers, providing Managed Services input as required. Champion APAC Managed Services needs with headquarters, coordinating on dependencies such as infrastructure, product knowledge, technology, or resources. Maintain awareness of Intershop product and service offerings, functionality, and updates. Technical Responsibilities Build, configure, support, and maintain enterprise server and backup solutions. Analyze, diagnose, and resolve server platform and operating system issues at scale. Work with virtualization technologies, Azure cloud platform, and Linux system administration. Perform basic Oracle database administration, Git version control, shell scripting, and application/network debugging. Deliver after‑hours support and escalation as required. Train other staff members and ensure knowledge is effectively shared across the team. Stay current with Intershop product and service technologies. Operational & Process Management Deliver detailed technical configuration, support documentation, and solution designs for existing and prospective customers. Develop costing models for Managed Service offerings and scope activities for business and IT initiatives. Create technical and design specifications, plan and develop initiatives, and install, configure, manage, and maintain application and environment configurations. Provide project management support, including reporting, status tracking, and risk/issue management. Lead release processes, change management, and pre‑deployment activities in collaboration with the Release Management Manager. Manage defect handling, maintenance resolution, and provide detailed post‑mortem reports for larger issues. Proactively lead performance tuning, system/application patching, and optimization for enterprise customers. Create and maintain comprehensive documentation for server/network topology, equipment, and configurations. Manage Managed Services expenses to maintain positive EBIT. Assist with monthly reporting, forecasts, budgets, and financial reporting as required. Develop strategies to improve operational performance, reliability, and cost‑effectiveness. Your profile We are looking for a Managed Services Manager (m/f/d) who is energetic, proactive and experienced. You should combine strong technical expertise with excellent interpersonal and managerial skills. Interpersonal & Managerial Qualifications Excellent interpersonal and written communication skills, with the ability to liaise professionally and clearly with enterprise customers. Proven ability to work productively both independently and as part of a team. Flexible, “can‑do” approach with a desire for continuous personal and professional improvement. Ability to work under deadlines and adapt working hours as required. Strong commercial and business acumen, including identifying revenue opportunities in existing accounts and potential internal cost savings. Exercising diplomacy in all interactions with customers, staff, and contractors, focusing on resolution rather than blame. Experience in developing costing models for Managed Services offerings. Ensuring high‑quality, up‑to‑date documentation exists for all service arrangements. Creating and maintaining comprehensive documentation of server and network topology, equipment, and configurations. Technical Qualifications 5+ years of experience working in technical environments, preferably with enterprise or high‑scale applications. Knowledge of Agile methodologies and familiarity with online application environments. Strong Linux and web application experience. Experience administering database servers and executing SQL queries. Experience with deployment and CI/CD tools such as Jenkins, Bamboo, and GitLab. Experience with Azure hosting and cloud‑based environments. Exposure to development tools such as Git, Jenkins, JMeter, and Selenium (desired but not mandatory). Ideally have certifications for Azure, Kubernetes and ITIL v4. What we offer... Varied and challenging tasks With more than 300 customers, a global network of partners and an international team, you won't get bored easily. Personal and professional development From table football to training, coffee to coaching-Intershop is the place to grow. Work in other countries and on international projects San Francisco, Jena, Melbourne: the world of e‑commerce is truly global. You'll find us wherever our expertise is needed-and wherever you want to work. A motivated and highly qualified team We value results. Our 300‑strong staff shares a single goal: to be the best-together. You can only benefit from our 30+ years of e‑commerce experience. Flat hierarchies and an open business culture We need strong personalities, not cubicle clones. Our senior staff members see themselves as coaches, not captains. We set the course for the future together. Cutting‑edge technologies and market‑leading products Our products and services are the backbone of modern online commerce. Be a part of our story! We are looking forward to your application! By the way, if you do not yet meet all the criteria, just talk to me, we will surely find a way together. Apply now! Mandatory field: Add resume * Upload a file Message Mandatory field Consent to data processing * Optional: Consent to data processing I agree to the processing of my personal data according to the Privacy Policy. It is noted that you consent to the processing of your applicant data. You can revoke this consent at any time by sending us an e‑mail to *****************. #J-18808-Ljbffr
    $103k-131k yearly est. 6d ago
  • General Manager

    Search Masters, Inc.

    Service manager job in Fremont, CA

    A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
    $69k-139k yearly est. 5d ago

Learn more about service manager jobs

How much does a service manager earn in Walnut Creek, CA?

The average service manager in Walnut Creek, CA earns between $60,000 and $158,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Walnut Creek, CA

$97,000

What are the biggest employers of Service Managers in Walnut Creek, CA?

The biggest employers of Service Managers in Walnut Creek, CA are:
  1. Kaiser Permanente
  2. Contra Costa Country Club
  3. Trek Travel
  4. Accenture
  5. Bridgestone
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