Service manager jobs in West Allis, WI - 3,873 jobs

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together. Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants. Position Summary We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program. Essential Duties Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services. Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes. Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination. Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects. Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services. Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget. Continuously identify and refine the proposal process to reduce quote cycle time. Travel Project Travel required, up to 25% during outage season. Education and Required Experience 10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service. Strong initiative and self-motivation. Experience in managing a remote team. Solid engineering and commercial judgment skills. Strong analytical skills to prioritize work and troubleshoot issues efficiently. Advanced level of planning and organizational skills. Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external. Experience in effective procedure and process execution. Experience with the use and application of ERP systems. Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed. Work Environment While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud. Additional Info Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous t ime off. Toshiba is an Equal Opportunity Employer.

Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc. Drivin Operations Manager, Operations, Business, Continuous Improvement, Manager, Service, Manufacturing

Pay based on experience | Requires flexibility to work various shifts In this fast-paced, high-energy environment where providing the ultimate guest service is essential, how do we guarantee that we exceed our guests' expectations? As a VIP Services Director, you will be responsible for ensuring that the VIP Services team and Potawatomi Casino Hotel delivers! While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Provide strategic direction to the VIP Services and Players Club departments to establish programs that will acquire new guests and successfully retain existing guests to increase revenue. Analysis of all key volume indicators for all hosted players, including, but not limited to visitation patterns, theoretical revenue, actual revenue, coin in, table drop, buy in, hotel room bookings, and reinvestment. *Develop and implement a cost-effective strategic player acquisition and development plan. Specifically design a program to identify and solicit opportunities for the development and retention of new business to generate and achieve specific revenue goals. *Carry out other management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to, interview, hire and train team members; plan, assign and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems. *Create, maintain and be accountable for the annual VIP Services budget. *Work closely with other departments to coordinate activities on property. *Build relationships, market our gaming product to potential high limit guests, and travel to various markets to meet new potential high-end players. Ensure maximum level of guest service to encourage guest return and loyalty. Develop department goals to align with Potawatomi Casino Hotel's Mission, Vision and Values. Develop, implement and maintain training for VIP Services staff based on applicable procedures. Supply coaching, mentoring, and training as needed to maximize host performance. Communicate and interact with guests to include but not limited to answer questions, extend invitations and resolve any related disputes. Respond to special requests of guests, as well as guest complaints and inquiries in a calm, prompt, courteous and professional manner. Ensure and facilitate effective communication and flow of information to the VIP Services and Players Club teams. Establish, update and ensure full compliance with departmental Internal Controls, policies, procedures and regulations. Perform other duties as assigned. Job Qualifications Bachelor's degree in Marketing or Business Administration and seven (7) years of casino operations, guest service or related field required. If no degree, ten (10) years of casino operations, guest service or related experience, or equivalent combination of education and experience required. Four (4) years of supervisory or management experience required. Two (2) years working in the casino credit area preferred. Must possess a working knowledge of advanced guest retention principles and be capable of applying to special projects and VIP Services events. Proven record of increasing participation of high-end players. This involves an in-depth study and understanding of frequency trends, distance trends, spending trends and other interests involved in target marketing. Office skills, ability to use standard office equipment and computer proficiency in Microsoft Word, Outlook, Excel, Power Point and Access; two (2) years of experience working with patron management software required. Must be able to work in a fast-paced and intense environment and handle stressful situations effectively, while maintaining an upbeat and positive attitude. Held accountable, to the highest degree, for the accuracy and thoroughness of department records and reports. Ability to read, analyze and interpret complex documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies or members of the business community. Strong influencing and relationship-management skills. Ability to effectively communicate and present information to executive management and groups of internal and external guests of the organization. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form. Ability to maintain organization, meet deadlines and possess integrity and discretion in handling confidential information. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays. While performing the duties of this job, the team member is regularly required to talk and hear; sit for duration of shift; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The team member must be able to operate a personal computer and office equipment and move freely around the office/property in order to accomplish job duties. The team member is occasionally required to lift, carry, push, pull and/or move objects up to twenty five (25) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Working Conditions The noise level in the work environment is usually moderate. When on the casino floor the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

Transdev in Milwaukee, WIis hiring an Operations Manager.This position will lead daily rail operations for Milwaukee's modern streetcar system. This role oversees operators, dispatch, service delivery, and safety coordination in a highly visible, federally regulated transit environment. The Operations Manager will have the opportunity to shape operations in a growing streetcar system. Want to apply Read all the information about this position below, then hit the apply button. Transdev is Proud to Offer: Annual range for this role is $77K-95K a year based on experience Benefits include: Vacation: 1 week vacation Sick days: 7 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Assumes first-line supervision of location employees. Ensures company policies and procedures are followed. Have direct interface with the City of Milwaukee FTA/State DOT oversight exposure Coordinates daily transit operations' dispatching and in-service monitoring. Completes necessary daily and/or weekly reports for company and customer. Tracks and maintains employee attendance system and processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms. Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions Assists with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required. Shall be fully trained and capable of running other departments in the event of a vacancy. In conjunction with the Safety Manager, ensures all federal, state, local and company recordkeeping requirements are met. May assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel. Coordinates with the safety and training department to ensure all safety goals and directives are met. Ensures that all manifests are performed accurately and timely. Manage Dispatch and Operator schedules and validation of pay hours. Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch. Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver's room; documents attendance and enforces uniform policy; counsels' employees. Performs any other management requests or directives as they relate to the overall function of Transdev. In addition, shall maintain the appropriate license requirement to drive a route as necessary to complete the day's activity. Qualifications: 2-3 years of transit supervisory experience preferred. Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws. Experience supervising schedulers, dispatchers, and drivers. Computer literate with working knowledge of Microsoft Office. The ability to prioritize tasks effectively and manage time effectively. The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public. Work extended hours, including weekends and holidays, if needed. Demonstrate regular and consistent attendance and punctuality. Physical Requirements: Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Must be able to work shifts or flexible work schedules as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6763 Pay Group: 00A Cost Center: 284 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. xevrcyc Find out more at or watch an overview video.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. "MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing. Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

Service Manager I-$1000 Signing Bonus Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Type: Full Time Pay: $30.00-$33.00/hour Property: Wood Lake Apartments Company: BH Management Link: Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,†“Best Workplace for Millennials,†and “Best Workplaces for Diversity.†Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ€TMve come from and are ready to tackle whatâ€TMs next. Come join us! Role Overview As the Service Manager ,youâ€TMll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring.†Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as †̃whatâ€TM was done here at BH! Key Responsibilities Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits.Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment.Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.Has a complete understanding and working knowledge of the companyâ€TMs policies and procedures, and ensures team's understanding and compliance.Responsible for the maintenance and security of all property-issued tools.Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards.Other duties as assigned You Have Minimum of four years of progressive maintenance and safety experience Up to 299 units in one community Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to team.High School diploma is a plus.Required Certifications: EPA Core, Type I-Appliances, Type II-HAVC, Certified Pool Operator Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Lifting at least 50 pounds Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs.Exposure to all weather conditions Operation of motor equipment/vehicle onsite, if applicable.The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Seniority Level: Experienced Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, including “on-call†and/or participate in a rotating “on-call†schedule as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. xevrcyc PandoLogic. Keywords: Apartment Maintenance Manager, Location: Gurnee, IL - 60031

Plant Manager (41874) Our client is an organization in the Lake Mills area looking for a Plant Manager. This company is looking for someone with a strong background in lean manufacturing, continuous improvement, and hands-on plant leadership. This leader will partner with the executive team to drive strategy, implement best practices, and lead change management initiatives. This position is on-site. The Plant Manager will be responsible for, but not limited to, the following: RESPONSIBILITIES Oversee daily production, fabrication, molding, quality, maintenance, and logistics to ensure efficiency and profitability. Partner with leadership to align operations with strategic growth. Prepare the plant for scalability to support organic expansion and acquisition integration. Define and communicate KPIs for production, quality, and delivery performance. Engage and motivate teams through clear communication and transparency. Deliver high-quality, on-time products that meet or exceed customer expectations. Champion a proactive safety culture across all plant operations and ensure compliance with regulatory requirements and ISO standards. Build trust and alignment across teams, mentor employees, and keep everyone moving toward shared goals. The Plant Manager will possess the following: EXPERIENCE REQUIRED 5+ years of progressive experience in manufacturing operations, plant management or operations leadership, ideally within fabrication, molding, or contract manufacturing environments. Proven success in leading teams through growth and/or change. Strong background in lean manufacturing, continuous improvement, production planning, and project management. Demonstrated ability to balance strategic thinking with hands-on execution in a mid-sized, entrepreneurial manufacturing organization. Excellent leadership, communication, and team development skills with the ability to engage employees at all levels. Bachelor's degree Must live within 40 miles of Lake Mills, WI. Equal Opportunity Employer

Senior/Associate Cost Manager - Data Centre Milwaukee - E-2 visa sponsorship available $170k-$185k **A fantastic opportunity for someone looking to secure their first role in the US** We're excited to be working with a leading international consultancy as their global Data Centre business continues to go from strength to strength. They're looking to add an Associate/Senior Cost Manager to their team in Milwaukee. The successful candidate will take on the lead cost management role on a major new Data Centre construction project. The ideal candidate will demonstrate a positive proactive approach to the role and will be committed to delivering customer service excellence. Minimum Education (or substitute experience) required: 4-year college degree in Quantity Surveying RICS certification desired Data Centre experience essential Stakeholder management experience 5-10 years' relevant experience in construction cost estimating of a variety of building types from program, conceptual, schematic, design development and construction document stages of design in elemental and CSI format for all architectural, structural, and civil components of new construction and renovation projects Some MEP estimating experience preferred AACE International and/or Certified Cost Professional preferred Knowledge and understanding of execution of cost management services; good planning, organization, and communication skills essential Understanding of technical and non-technical documents related to cost management services required Knowledge and use of industry-estimating software and Microsoft Office software programs Please get in touch to find out more.

Repair Station General Manager Salary: Up to $145k + bonus (salary based on experience) Employment Type: Permanent (Full-Time) Position Benefits: Medical, Dental, Vision, Life Insurance, 401K Travel: Up to 15% of the time - Domestically and Internationally *Visa sponsorship is not available for this position. Are you an experienced leader ready to take your next big step? Our client is looking for a dynamic Repair Station General Manager to guide their talented team and shape the future of aviation component repair. If you bring deep technical knowledge, proven people leadership, and a passion for operational excellence, you will find your next great challenge with them. Required Experience: • Airframe and Powerplant (A&P) License • 5 years in leadership/management • A background in aviation/aerospace component repair (FAA/CMM/quality systems) and a solid grasp of production management. • This is an Operations position. Hands-on experience and knowledge of plant operations, manufacturing, production, maintenance, and equipment upkeep & repair is necessary. • This is - not - a sales or IT position. YOUR IMPACT AND RESPONSIBILITIES: The list below is illustrating the main key responsibilities, not being exhaustive - • Drive Performance: Oversee day-to-day operations of an FAA 145-certified facility, delivering best-in-class quality, safety, and punctuality. • Lead & Inspire: Manage and mentor a team of 80+ professionals (technicians, support staff, supply chain), cultivating a culture of collaboration, accountability, and innovation. • Shape Strategy: Align site performance with global objectives, leading local initiatives in continuous improvement, digitalization, and sustainability. • Grow the Business: Collaborate with sales and customer teams, actively engaging with major clients and identifying opportunities for new business and enhanced services. • Manage Resources: Take full responsibility for budgets, financial targets, and CAPEX investments, ensuring sustained profitability and effective resource allocation. • Champion Compliance: Ensure total compliance with regulatory, corporate, and HSE standards, while driving continuous operational enhancement. Job Requirements: • A background in aviation/aerospace component repair (FAA/CMM/quality systems) and a solid grasp of production management. • Proven leadership experience, ideally managing multi-disciplinary teams in a technical environment. • Strong communication skills, able to engage and influence stakeholders at every level-internally and externally. • Results-driven mindset with demonstrated business acumen and an affinity for process improvement. • Bachelor's degree or equivalent experience; a valid A&P License is a strong plus. • And for sure some physical abilities adapted to a job primarily office-based, with regular movement throughout the facility, but also manual dexterity for operating standard office equipment and an ability to travel, including internationally, up to 15% of the time. WHY JOIN US OUR TEAM: • Leadership with Impact: Make a visible difference in an industry-leading organization - your contributions matter and are recognized. • Growth & Empowerment: Take charge of new projects, innovations, and process improvements, supported by continuous professional development opportunities. • Collaborative Culture: Join a passionate, supportive team where ideas are valued and successes are celebrated. • Global Reach: Be part of our international network, with opportunities for travel and career advancement. • Competitive Package: Benefit from an attractive compensation package, comprehensive benefits, and a focus on work-life balance. Candidates must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. This description has been designed to indicate the general nature & level of work performed by an employee within this position. The actual duties, responsibilities & qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. We are committed to working with & providing reasonable accommodation to individuals with physical & mental disabilities. Equal Opportunity Employer Veterans/Disabled | Drug Free Workplace. Pay Details: $100,000.00 to $145,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the Harvard Business Review . Private Equity Needs a New Talent Strategy Our clients enter a market through acquisition, hire a leader to be its champion for growth [the General Manager], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM to grow into the market leader responsible for multiple companies. This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $400M in 12 months. Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc. Position Details: This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business GMs. Additional primary responsibilities will include: Successful integration of tuck-in acquisitions that occur in your market area Hiring and managing business leaders within your company Partnering with peer GMs to ensure that best practices are shared across the full platform Working with peers and leadership to share best practices Your Professional Qualifications: Key attributes for the right hire: Unmatched will to win as a team Ownership mentality Growth mindset Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decision making KPI focused Servant leader mindset History of building great teams of A-players with high retention Enjoys building a team-first mentality Bias for action History of operating at high pace of play Deep respect for blue-collar workers Compensation: Upper $100Ks - Low $200s OTE Performance-based equity Industry-leading benefits package

Job Description A-1 Services is looking for an experienced Commercial HVAC and Refrigeration tech to step into a leadership role in the field! Benefits Include: On demand training and full trouble shooting support. Company sponsored and manufacturer's training Company uniforms, phone, vehicle, and gas card Medical, vision, and dental insurance and short-term disability plans Company paid long term disability and life insurance Paid time off and paid holidays 401(k) retirement savings plan WITH Company MATCH and immediate VESTING The Field Service Manager serves in the dual role of Service Technician as well as Manager. This individual is responsible for providing customer service in the field, maintaining and repairing commercial kitchen equipment. In addition, the Field Service Manager supports the Field Service Technicians as assigned and resolves customer service issues that directly impact the assigned technicians. Responsibilities: Services, troubleshoots, and repairs commercial cooking and refrigeration equipment Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and conditions are properly communicated with customers. Completes service tickets according to procedures and best practices. Tracks truck stock to ensure needed parts are stocked on vehicle. Sustains service vehicle, tools, and uniforms to Tech-24 standards. Assist Service Manager in determining Technician stocking levels Assist assigned technicians with Company procedures, policies, and software Assist assigned technicians with tech support and training Assist in facilitating monthly technician and safety meetings Perform/Assist with technician performance reviews Train new technicians on proper procedures in the safe troubleshooting and service of equipment and/or PM's Perform monthly truck inspections Assist Branch or Service Manager in hiring process and disciplinary process of assigned technicians Sets a positive example for less experienced and/or new technicians by being a Company advocate. Works in a safe manner daily and ensures that all safety measures are taken at all times. Work flexible hours including nights and weekends for on call. Requirements: Valid driver's license and acceptable driving record EPA certification or other refrigeration license 5+ years of similar job experience Superb customer service skills Dependable and able to work independently Ability to climb ladders, work from heights, and crawl in tight quarters Ability to travel extensively within assigned territory Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech-24 and our career opportunities visit *********************************

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefits package, and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. * Performs, plans, assigns, and supervises general custodial functions such as sweeping, mopping, and dusting of restrooms, offices, and other areas within buildings and facilities; the cleaning of office furniture, walls, light fixtures, windows, and floors; and the emptying of trash. * Tours and inspects buildings and facilities for cleanliness, completed work, and needed repairs. * Plans, prepares, and approves employee work schedules; reviews and approves leave requests, performs performance management, and prepares reports of work activities. Maintains records related to inspections, maintenance, personnel, and budgets. * Inventories stock to ensure that supplies and equipment are available in adequate amounts. * Checks and maintains equipment to ensure that it is in working order. * Instructs and trains staff in work policies and procedures, and the use and maintenance of cleaning materials, chemicals, and equipment. * Performs related work as assigned. * Knowledge of cleaning techniques and procedures and inventory control principles and methods. * Skill in the use of custodial materials and chemicals and the operation of custodial equipment. * Ability to inspect work areas, to prepare reports, and to coordinate and supervise the work of others. * Must communicate (both verbal and written) effectively, and apply discretion and comprehensive understanding to carry out detailed written or oral instructions. * Requires knowledge of machinery related to custodial operations * Requires listening, interpersonal, computer and leadership skills * Ability to work well under time constraints * Must maintain friendly, efficient, positive customer service demeanor toward customers, clients and co-workers * Is adaptable to customer needs Education: * Minimum of 2-5 years of experience in custodial operations * 2 to 4 years of experience of managing staff * Bachelor's degree or equivalent experience preferred Physical Requirements: * Able to rotate shifts * Able to lift 50 lbs. Reasonable accommodations may be made in order to perform the essential functions. This job description describes a general category of jobs. In order to meet the needs of Lake County Government or its departments, employees may be assigned other duties, in addition to or in lieu of those described above, and any duties are subject to change at any time. Lake County offers a competitive salary and benefits package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening and drug testing. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal-opportunity employer.

At TA Resources we've re-imagined traditional staffing and HR outsourcing with Small Businesses in mind. Focusing on what makes our clients unique we match them with the talent they need to continue to grow. We are currently searching for a Head of Customer Service & Support for our client located in Round Lake, IL. Our client is not just a fragrance and flavor house; they are the pioneers of perfumery, taste, and malodor abatement excellence. Our cutting-edge technology and trendsetting creations are poised to captivate your senses like never before. As Head of Customer Service & Support you will oversee a department consisting of Order Entry Specialists and Customer Advocates, managing all aspects of domestic and international orders including order changes, order tracking, and customer communication. The Head of Customer Service requires a strategic thinker who can provide exceptional leadership and ensure a seamless customer experience. This role requires a high level of urgency, accuracy, and a willingness to work flexible hours to accommodate clients and account executives in different time zones. Key Responsibilities: Lead, mentor, and manage a team of four direct reports, including Order Entry Specialists and Customer Advocates. Serve as the primary point of contact for escalated customer inquiries and complaints, providing timely and effective resolutions. Foster a positive and collaborative work environment, promoting teamwork and professional development. Conduct regular performance evaluations and provide constructive feedback and coaching. Maintain proactive communication with clients to provide updates and address any concerns. Monitor and track orders with open order and daily shipment live links to ensure they meet client specifications and deadlines as self-sufficiently as possible. Collaborate with internal teams to verify order progress and ensure timely fulfillment only as needed. Respond to customer inquiries via phone, email, and other communication channels. Ensure clear and professional communication tailored to the clients time zone, work hours, and preferences. Establish and maintain strong relationships with customers, ensuring clear and proactive communication. Monitor customer feedback and identify trends to continuously improve customer experience. Develop and implement customer service strategies aligned with the company's goals and objectives. Analyze key performance indicators (KPIs) and metrics to assess department performance and identify areas for improvement. Prepare and present regular reports to senior management on customer service performance and initiatives. Implement cross-training for all roles and responsibilities. Demonstrate urgency in addressing client needs and resolving issues promptly. Research and accurately address client concerns self-sufficiently before responding. Work closely with internal teams including Logistics and Sales to resolve any order discrepancies or delays if you cannot determine the root cause yourself. Provide feedback to internal teams based on client interactions and experiences. Understand the order entry process for both domestic and international sales orders Serve as primary back up for order processors Other duties related to customer service may apply and be expected as issued by direct supervisors. Qualifications: Bachelors degree in Business, Communications, or related field preferred. Five plus years' experience in managing a customer support team or a similar role, preferably in an international setting. Experience in the fragrance, cosmetics, personal care, or candles industry is a plus. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to work under pressure. High level of empathy and customer-centric attitude. Ability to multitask, prioritize, and manage time effectively. Personal Attributes: Culturally aware and sensitive to the needs of a diverse customer base. Patient, empathetic, and able to handle stressful situations with grace. Self-motivated, proactive, and able to work independently as well as part of a team. Working Conditions: Full-time position with a flexible schedule to accommodate evening hours and extensive email communication. May require occasional travel for training or team meetings. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and inclusive work environment. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off

A-1 Services is looking for an experienced Commercial HVAC and Refrigeration tech to step into a leadership role in the field! Benefits Include: * On demand training and full trouble shooting support. * Company sponsored and manufacturer's training * Company uniforms, phone, vehicle, and gas card * Medical, vision, and dental insurance and short-term disability plans * Company paid long term disability and life insurance * Paid time off and paid holidays * 401(k) retirement savings plan WITH Company MATCH and immediate VESTING The Field Service Manager serves in the dual role of Service Technician as well as Manager. This individual is responsible for providing customer service in the field, maintaining and repairing commercial kitchen equipment. In addition, the Field Service Manager supports the Field Service Technicians as assigned and resolves customer service issues that directly impact the assigned technicians. Responsibilities: * Services, troubleshoots, and repairs commercial cooking and refrigeration equipment * Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and conditions are properly communicated with customers. * Completes service tickets according to procedures and best practices. * Tracks truck stock to ensure needed parts are stocked on vehicle. * Sustains service vehicle, tools, and uniforms to Tech-24 standards. * Assist Service Manager in determining Technician stocking levels * Assist assigned technicians with Company procedures, policies, and software * Assist assigned technicians with tech support and training * Assist in facilitating monthly technician and safety meetings * Perform/Assist with technician performance reviews * Train new technicians on proper procedures in the safe troubleshooting and service of equipment and/or PM's * Perform monthly truck inspections * Assist Branch or Service Manager in hiring process and disciplinary process of assigned technicians * Sets a positive example for less experienced and/or new technicians by being a Company advocate. * Works in a safe manner daily and ensures that all safety measures are taken at all times. * Work flexible hours including nights and weekends for on call. Requirements: * Valid driver's license and acceptable driving record * EPA certification or other refrigeration license * 5+ years of similar job experience * Superb customer service skills * Dependable and able to work independently * Ability to climb ladders, work from heights, and crawl in tight quarters * Ability to travel extensively within assigned territory * Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech-24 and our career opportunities visit *********************************

GENERAL DESCRIPTION SENIOR CAD Technician will act as the Lead Drafter on all projects, accountable for the modeling, detailing, and checking of erection/production drawings as well as maintain internal scheduling for all project requirements and deadlines. Starting wage is $35.00-$45.00 an hour based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Creates initial Model for the erection drawings from architectural/structural drawings and other trade documents (Steel, Mechanical, etc.) May be required to draw/check job specific steel assemblies for production and erection hardware Works closely with the internal D & E team and Architect to ensure model and drawings are complete and accurate containing all the information needed to properly assemble, cast, and erect the product Communicate effectively with internal departments along with General Contractors, Architects, Engineers to facilitate a successful project outcome and avoid any project delays Attends job meetings or site/plant visits if necessary Utilizes best practice standards to determine efficiency in how the project should be produced and completed Ensuring project data flow from the Revit Model to Concrete Vision Completes special projects as requested and performs other duties as assigned Oversees Project Flow to keep the team on track and ensure all tasks and deadlines meet milestone Lead meetings with team when issues occur delaying milestones Assumes Project Checker role and checks for proper placement of assemblies and details within the model as well as piece tickets for production (Refer to Project Checker Job Description for in-depth checking responsibilities) May also serve as a Liaison Coordinator between outsourced drafting and engineering resources and our internal operations. Reviews publishes, and submits all pour sheets and material orders from outsourced drafting firms Assumes role of mentorship and coaching in both indirect and direct, assigned scenarios The Senior CAD Technician will directly report to their respective Drafting Manager. Assignments will be issued by their Drafting Manager EDUCATION, SKILLS, AND ABILITIES REQUIRED 2- or 4-year drafting or design engineering degree preferred 4+ years of previous drafting or design engineering experience. 4+ years of Autodesk Revit experience 3 years Precast experience preferred Proficiency in reading and understanding construction documents and erection drawings General math skills and ability to read blueprints and plans Ability to visualize how materials are put together Knowledge of products the company produces Motivation and self-drive required to complete a task Interpersonal communication skills to work in a team setting, as well as in 1-on-1 environment Ability to solve problems quickly and efficiently Capability to meet deadlines and follow aggressive project schedules Ability to multi-task and able to work on more than one project at once Motivation and self-drive required to complete a task Understanding and acceptance to changes that are implemented to become best in class Organizational and time management skills PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS Ability to sit or stand for extended periods of time Manual dexterity and hand-eye coordination for typing, filing, and using office equipment Visual acuity and ability to read small print Hearing acuity and ability to communicate effectively with others Ability to lift and move office supplies and equipment Mobility and ability to move around the office as needed WORKING CONDITIONS Minimal risk of exposure to unusual elements Minimal risk of safety precautions General office environment This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Wells in an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S. #LI-MS1 #INDDRAFT

With over 3,000 installations in nearly 40 countries, Federal leads the industry with high-speed rotary and inline liquid filling and capping equipment for manufacturers of aerosol, pourable, and non-pourable viscous and semi-viscous products in the food, pharmaceutical, personal care, home care, and chemical markets. As part of the ProMach Filling & Capping business line, Federal helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit *************************** and for more information on ProMach Careers, visit ****************************** Job Description This position ensures the company's service objectives/goals are achieved, specifically ensuring customers receive prompt, high-quality product support through analysis of service revenues, costs, and improved customer satisfaction. Responsibilities include training employees and customers; planning, assigning, and directing field service technician's work; evaluating job performance; addressing complaints and resolving problems; involvement with interviewing and hiring. Responsible for fully supporting the overall company goals and objectives. In this role you will: * Prioritizes, schedules, and assigns work to Federal's field service technicians to ensure all customers receive effective, efficient and superior product support. * Provides day to day supervision to Field Service Technicians and as company machinery expert, provides continuous training to technicians to increase their level of knowledge and expertise on all Federal products. * Continues to work as a Field Service Technicians to Install, integrate, repair and troubleshoot as needed to meet customer needs, identify and correct hardware or software discrepancies, make recommendations for product improvements and advise customer of necessary parts to keep in stock, and comprehensive FAT participant. * Trains Field Service Technicians on how to supervises customer's personnel during plant machinery installations and integrations or servicing (repair and/or troubleshooting). * Supervises Field Service Team for employee and customer training programs including 3A certifications, new technologies, or changes in technical application(s). * Provides daily support directly to customers and end users, e.g., receive and respond to customer inquiries, schedule service installations, product rebuilds, upgrades, and resolves customer problems * Analyzes product warranty complaints/inquiries to identify any increasing warranty trends. Documents and communicates warranty trends with other cross functional business units within the company to aid in the facilitation to identify root cause(s) and permanent corrective actions * Develops metrics for Federal's service technicians and office support employees to ensure company's service goals are achieved. Analyzes metrics and key performance indicators and responds/reacts to negative trends to ensure continuous improvement programs/processes are implemented in a timely and effective manner to improve upon customer satisfaction. * Functions as a technical resource for the Sales Department's Sales Representatives and Engineering Design Department (Electrical & Mechanical) to address and resolve inquiries and problems related to installation/integration or repair. Provide technical support for other departments e.g. operations, accounting, sales, etc. on an as needed basis. * Works with the Aftermarket Sales & Services Manager to develop short-term and long-range goals and objectives for the Field Service team that effectively supports the overall goals and objectives of Federal. * Prepare trip reports that update the company as to the status and condition of installed equipment conditions and identifies additional equipment/parts opportunities. JOB REQUIREMENTS * BS degree in a technical discipline (engineering, etc.) or 5 year's comparable experience, preferably in the packaging industry * 4+ years' experience in customer service, engineering or production. Good understanding of company's machinery in order to effectively handle customer problems * Working knowledge of mechanical/electrical technical applications * Excellent verbal and written communication skills which includes presentation skill * Good computer skills (Microsoft Office - Word/Excel) * Good interpersonal skills and ability to successfully handle a multi-tasked role * Some domestic and international travel may be required * Superb time management skills * Great communicator, persuasive and good at presenting information * Approachable Team Player * High proficiency in MS Office BENEFITS Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits - you are eligible on your first day of employment. Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace. Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Collaborate with the Client Services Team to schedule and dispatch to customer sites for break/fix requests, preventative maintenance as well as small move, add, and change (MAC) work. Responsible for documentation & reporting of findings & solutions for each service job performed. Strong communication skills & discipline, internally and externally, are necessary to be successful at providing an excellent customer experience. Collaboration with the Client Services Team is vital and critical to the success of this position. Roles & Responsibilities: Review service ticket requirements and plan how to perform it Coordinate equipment & company vehicle resources as required to effectively manage service tickets Review, modify and red line job documentation for assigned tickets when applicable Perform service work in a professional manner and in accordance with company established best practices Maintain a professional appearance and attitude Maintain a clean and orderly jobsite Adhere to all applicable safety rules and regulations Review materials options and verify count accuracy Facilitate the delivery of staged materials to the jobsite Communicate & coordinate with the Client Services Team regarding schedule, open items, & job status Communicate with the Client Services Team on the needed job components and materials Commissioning of trade specific systems including, but not limited to: Device & cable testing System functionality testing System settings/configurations Firmware updates User acceptance testing System documentation Occasional light travel may be required This position requires on-call shift work Work at required heights utilizing ladders, scaffolding, lifts, or other. Work in confined spaces as necessary. Required Qualifications: Minimum; 5 - 6 years of work experience as a Service Technician with a security integrator with manufacturer certifications Industry experiences working with access control, intrusion and CCTV (Genetec, Software House, Avigilon, Milestone) Must carry a current Lenel OnGaurd Certification Valid US driver's license with acceptable record Ability to pass pre-employment screening On call shift work required Preferred Qualifications: Video Surveillance: Avigilon, Hanwha, Exacq, Honeywell, Bosch, Axis Access Control: LenelS2, AMAG, Honeywell, Open Path, Lenel, RS2, Hirsch Intrusion: DMP, Honeywell, Bosch Intercom: Aiphone, Viking Work experience in the financial market of banks Engineering or estimating skills Knowledge of how to program systems Demonstrated Professional Competencies Ability to troubleshoot electronic systems and find solutions Ability to use sound judgment and perform under pressure Ability to operate as part of a team Great written and verbal communication Good troubleshooting skills, exceptional customer service Positive attitude Pay Rate: $36.74ph - $44.86ph DOE PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m. Working Conditions In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required. Benefits Paladin Technologies offers a strong compensation package including medical, dental, and vision insurance, company paid life insurance, 401k matching, PTO and paid sick leave, training and certification opportunities, and more. Company Info: Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call ************** to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted.

Who WE are: Our mission is to be Waukegan's premier gaming and entertainment destination, known for exceptional hospitality and an outstanding guest experience. We are committed to investing in our team's growth and well-being by providing career advancement opportunities and fostering a positive, enjoyable, and fulfilling workplace culture. As a company focused on excellence and continuous growth, we seek adaptable, coachable individuals who share our passion for hospitality and service. Join us and be part of Lake County's fastest-growing industry, where your development and success matter. Who WE are looking for: We are seeking a motivated professional with strong customer service and managerial skills. The ideal candidate excels at building positive relationships with guests, team members, and the community. Excellent communication skills, professionalism, and the ability to lead by example are essential to ensuring a consistently positive experience for guests, vendors, and staff. What is expected of YOU: In this role, you will oversee daily staff operations while delivering exceptional guest service. Responsibilities include issuing Player Cards, promoting our loyalty program, and ensuring full compliance with all gaming regulations and company policies through the use of the SYNKROS system. Lead and oversee all Player Services (Players Club) operations to ensure an exceptional internal and external guest experience. Develop, manage, and execute Player Services programs designed to grow membership, increase player loyalty, and support overall casino revenue objectives. Communicate and implement current promotions, events, procedures, and operational updates to Player Services team members. Oversee the maintenance, accuracy, and integrity of all Player Services databases, guest accounts, and related systems. Prepare, analyze, and manage monthly and annual departmental reports including budget, payroll, enrollment, and performance metrics. Collaborate with the Director of Sales & Marketing to develop, implement, and maintain departmental policies, procedures, and service standards. Oversee the distribution and control of guest win/loss statements in accordance with company policy and regulatory requirements. Foster positive guest and employee relations while maintaining a professional, service-focused environment. Partner with other departments to ensure Player Services employees are informed of casino-wide initiatives that impact daily operations. Promote teamwork and collaboration within the department and across all casino departments. Ensure all marketing activities remain compliant with regulatory requirements and internal policies. Perform other related duties and special projects as assigned by management to support the overall success of the casino and marketing department. Supervisory Responsibilities: Directly supervise, coach, and develop a team of player services professionals. Assign tasks, set performance goals, and monitor progress to ensure departmental objectives are met. Provide ongoing training, mentorship, and performance feedback to support team growth and professional development. Conduct regular team meetings to communicate updates, share best practices, and encourage collaboration. Oversee scheduling, time management, and workload distribution for marketing team members. Address and resolve personnel issues in accordance with company policies and procedures. Foster a positive, inclusive, and high-performance work environment that aligns with American Place Casino's values and service standards. Experience YOU will need: Bachelor's degree in Marketing, Business, Hospitality, or related field (preferred). 1-3 years of experience in casino marketing or a related hospitality marketing role. Proficiency in guest service software and casino management software (SYNKROS preferred). Proficiency in Google Docs, Forms, Mail, Sheets, and Slides or similar software. Ability to initiate, follow-up on, and complete special projects as assigned. Excellent verbal communication skills necessary. Role involves discussing promotions with customers. Proficiency in multitasking. Ability to type and talk simultaneously while assisting customers. Strong computer skills essential. Preferred: Bilingual; Spanish preferred. Previous Players Service Managerial experience. Physical Requirements & Working Conditions: Must be able to sit, stand, or walk for extended periods of time throughout the shift. Ability to lift, carry, push, or pull up to 25 pounds as needed for event setup or marketing materials. Frequent use of standard office equipment, including computers, phones, printers, and copiers. Must be able to work in a fast-paced, sometimes noisy, casino environment with varying levels of lighting and temperature. Occasional travel within the region may be required for offsite promotions or training. Certificates, Licenses, Registrations: Must be able to obtain and maintain all required gaming licenses and work authorizations. Core Competencies: Guest Service Excellence Collaboration and Teamwork Adaptability and Coachability Communication Skills Problem-Solving and Innovation Professionalism and Integrity Organizational Skills Growth Mindset Technological Agility Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Ventra Program, EAP programs, etc. Salary: $60,000 to $97,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.