Service manager jobs in Westminster, CO - 5,355 jobs

We're Hiring: Customer Operations Manager | Denver, CO We're looking for a dynamic Customer Operations Manager to lead our Customer Operations and Warehouse teams in Denver. In this high‑impact role, you'll drive operational excellence, elevate the customer experience, and champion continuous improvement across our fulfilment and warehouse operations. If you thrive in fast‑paced environments, love applying Lean thinking, and are passionate about delivering On Time, In Full (OTIF) for customers, this is an exciting opportunity to make your mark. You'll work closely with our VP of Customer Operations and collaborate with global peers to align US operations with global standards-while continuously lifting local performance and customer outcomes. This is a hands‑on leadership role where your decisions and leadership will directly shape team culture and operational success. What You'll Lead & Influence: Customer Operations & Warehouse teams Lean leadership & continuous improvement initiatives Returns & RMA management according to global ICT standards Accounts receivable & financial accuracy Global alignment & Process Standardization Cross-functional & customer collaboration Leadership & people development Systems & data driven performance: Leverage SAP S/4HANA expertise to ensure accurate transaction processing inventory visibility and operational reporting Analyze performance data and system metrics, utilizing operational insights that drive service excellence to ICT customers Governance & Health and Safety initiatives What we're looking for: Our ideal candidate is an experienced people leader who preferably has a strong background in customer operations, warehouse, or fulfilment environments, and brings deep working knowledge of SAP S/4HANA across inventory, order management, and reporting. You're a hands‑on leader who prefers being on the floor rather than behind a desk, and you're committed to building high‑performing teams through clear communication and high emotional intelligence. You thrive on continuous improvement, applying Lean, 5S, and data‑driven decision‑making to lift performance and deliver exceptional outcomes. Analytical, confident, and energized by operational excellence, you bring both the mindset and the skill set to drive meaningful change. If you're ready to build high‑performing teams and deliver world‑class operational outcomes, we'd love to hear from you!!

We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations

Join AAA Service, where excellence isn't just our standard, it's our culture. As one of the most trusted and fastest-growing home service companies in the Denver metro area, we invest in our people the same way we invest in our customers: with integrity, respect, and unwavering support. At AAA Service, you'll be part of a positive, high-performing team that celebrates your success, helps you grow, and gives you the tools, training, and leadership you need to build a long, rewarding career. If you're looking for a place where your talent is valued, your work makes a real impact, and your opportunities are limitless, AAA Service is where you want to be. What's In It For You Highly competitive base salary + performance bonuses, with projected annual earnings of $175,000+. Comprehensive medical, dental, and vision coverage for you and your family. 401(k) with company match to support your long-term financial goals Paid holidays in addition to accrued paid time off. Company-provided vehicle, gas card, and toll pass for seamless travel. Ongoing professional training and development from some of the best experts in the industry. The Role Lead and develop the Plumbing and Sewer & Drain Departments to consistently deliver the highest-quality service on every call, ensuring we exceed customer expectations and outperform department metrics. Responsibilities Coach and develop staff by conducting weekly ride-alongs, bi-weekly 1:1 coaching sessions, and monthly performance reviews focused on sales, service quality, maintenance, repairs, dispatch accuracy, and operational compliance. Maintain a cancel rate under 10% through proactive customer follow-up, technician coaching, and process improvements. Manage departmental P&L by reviewing budget variances weekly, maintaining labor margins within target, and controlling material and operational expenses. Monitor performance daily to ensure field employee revenue goals are achieved or exceeded on a consistent basis. Drive team performance by achieving monthly KPIs such as close rate, average ticket, maintenance agreement sales, and customer satisfaction scores. Ensure 100% compliance with safety protocols by conducting monthly safety trainings, performing weekly safety audits, and immediately addressing safety violations. Ensure that quarterly and annual inventory cycle counts follow company standards. Proactively evaluate workflows quarterly and implementing efficiency improvements when needed, collaborating with General Manager. Communicate clearly and consistently, providing recognition highlights, team updates, and feedback consistently to strengthen employee engagement. Establish and track customer satisfaction metrics (ex: maintaining a Google rating of 5- Stars, surveying 15% of closed opportunities) and coach staff to achieve improvement targets. Ensure appropriate staffing levels by maintaining technician-to-call ratios, forecasting seasonal needs 60-90 days in advance, working closely with recruitment team. Build a cohesive and engaged team by conducting quarterly team-building activities and maintaining a technician retention rate of 70% or higher monthly and annually. Perform other job duties as assigned to support operational success and evolving business needs. Requirements Ability to inspire personal and professional growth in team members. Highly organized, detail-oriented multitasker with strong presentation and communication skills. Proficient with computers and Microsoft Office (Excel, Word, PowerPoint). Committed to delivering exceptional customer satisfaction. Capable of driving team performance to meet business goals and KPIs. 5+ years of management and sales experience required.

Pay Range: $58,656 - $66,563 annually PLEASE NOTE: Pay range provided is inclusive of the local jurisdictional minimum wage for locations directly in Colorado. Starting pay rate will vary and is dependent on the location/position hired at. POSITION SUMMARY: Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed. Maximize store sales goals versus budget, including participation in marketing programs. Oversee and partner on increasing catering sales. Train, monitor, and reinforce food safety procedures. Work with the leadership team to meet sales goals. Manage food and labor costs. Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations. Monitor food inventory levels and order product when necessary. Manage and maintain safe working conditions. Manage employees in a manner that encourages them to grow with the company and reduce turnover. Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth. Responsible for the new hire life cycle including the interview and selection process along with proper training Anticipate and identify problems and initiate appropriate corrective action. Ensure continual improvement of Quality, Service, and Cleanliness Identifies and develops internal candidates for management and Shift Lead positions. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: 5+ years QSR experience with 2+ years in a leadership position Skills/Knowledge/Abilities: Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Demonstrates integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver's license. Physical Requirements: Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $58,656 - $66,563 annually PLEASE NOTE: Pay range provided is inclusive of the local jurisdictional minimum wage for locations directly in Colorado. Starting pay rate will vary and is dependent on the location/position hired at. Benefits: Medical, Dental, Vision, & 401k for eligible employees PTO (including vacation, sick & holiday) Tuition reimbursement Privacy Policy: ***************************** QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities **Pay Range $22.00 - $23.00 Hourly** The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management (*********************************************************************************************************** . Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **General Responsibilities:** Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **Specific Duties / Essential Job Functions:** (Other duties may be assigned.) + Monitor and maintain staffing levels with the assistance of the local Human Resources Department. + Ensure that future schedules are complete (days off, vacations, etc.) + Ensure all call offs are covered. + Accommodate increased / decreased client staffing requests. + Manage employee lunches and breaks. + Manage the No-Fault Attendance Policy + Communicate with Client representatives on a frequent basis regarding operations. + Manage daily schedules. + Maintain daily shift report for managers. + Perform basic administrative and payroll functions (if applicable) + Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels. + Effectively coach, counsel and discipline employees. + Work with Safety Quality Manager to ensure the safety and security of the operation. + Set positive, professional example for workforce. + Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities. + Miscellaneous duties as assigned **Supervisory Responsibilities:** **Other:** **Physical Demands:** _The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The individual may be required to stand and walk for 2/3 or more of the work shift. + Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift. + Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift. **Work Environment:** _The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The work environment has a moderate noise level. **Specific Job Knowledge, Skill, and Ability:** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._ **Language Skills:** + Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks. + Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public. **Math Skills:** + Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals **Reasoning Ability:** + Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. + Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times. + Employee must comply with and enforce all guidelines and policies set forth in the ABM Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. **Education:** High school diploma or GED required. College degree or equivalent work experience preferred. **Experience:** Previous management experience preferred. **Overall:** + Must be 18 years of age or older. + Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable). + Must work schedule as assigned. ABM will accept applications for this position until 10/17/2025. REQNUMBER: 136546 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Our management consulting team focuses on our clients' critical business needs. From transaction services to operations and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. At Plante Moran, we have the privilege of serving clients and providing consultative services as they face challenges and seek new opportunities. Plante Moran's Transaction Advisory Services (TAS) team delivers strategic guidance and financial due diligence across the investment lifecycle, from pre-LOI through post-acquisition. As a manager, you will focus on buy-side and sell-side due diligence engagements, including quality of earnings analysis, working capital assessments, and review of accounting policies to evaluate performance sustainability and identify risks. Responsibilities include researching industry and target data, building financial models, analyzing financial statements under GAAP, calculating adjustments, preparing reports, presenting findings, participating in client meetings, supervision, and assisting with project scoping. Your role. Your work will include, but not be limited to: Provide transaction oriented accounting and reporting assistance for mergers and acquisitions, divestitures, and management buyouts Prepare detailed financial analysis to assist clients evaluating acquisition decisions Participate in client meetings and site visits while interacting with top-level management to acquire and assess important information for financial analysis Develop and review financial forecasts Assist with development and review of financial reports to determine quality of historical earnings and assets and liabilities to be acquired Analyze financial statements to determine sustainability of performance Assist in preparing proposals and engagement letters Organize varying projects against deadlines and mange time effectively The qualifications. Bachelor's Degree in Accounting or Finance Preferred Certifications: CPA 4-6 years of experience in a Transaction Advisory services practice, an Audit or Consulting practice, or Investment Banking Consistent travel with approximately 20% overnight This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in IL, MA or CO is: $100,000.00-$145,000.00 #LI-HD1 #LI-Hybrid

Are you a hands-on leader who thrives in a fast-paced production environment? APEX Placement and Consulting has partnered with an exciting company in Aurora, CO looking to add a Plant Manager to their already amazing team. Their primary responsibility will be to lead and manage daily production operations to ensure efficiency, quality, safety, and team performance meet organizational goals. Could this be the next job for you? Bilingual in English and Spanish required What's in it for you: 1st shift schedule - Days will fluctuate depending on plant needs Competitive salary at $70,000/yr. Direct Hire position - you'll be hired on directly with our client! Amazing benefit package once hired in permanently Medical, Dental and Vision 401K Paid vacation What your day will look like: Plan and prioritize daily workflow to meet business goals. Hire, train, and onboard new production staff with a focus on safety and efficiency. Monitor quality and cleanliness, addressing items that fail to meet standards. Manage employee performance through coaching, discipline, and collaboration with HR. Coordinate communication across production, logistics, and dispatch teams. Report equipment issues and ensure timely resolution. Support operations as needed to maintain production flow. Develop schedules to control labor costs, meet KPIs, and align with sales forecasts. Enforce OSHA safety standards and maintain PPE inventory. Oversee team productivity and resolve operational issues. Track inventory to support scheduled production. Maintain accurate reports on productivity and performance. Submit incident reports for safety or quality concerns. What we are looking for: High School Diploma or equivalent required; Associate's or Bachelor's degree in Business, Operations Management, or related field preferred. 3+ years of supervisory experience in a production, manufacturing, or industrial setting. Bilingual in English and Spanish required Knowledge of OSHA safety regulations and best practices Flexible to work various shifts, including nights, weekends, or holidays as needed At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description The Responsible Gambling department is dedicated to promoting responsible gambling practices, protecting vulnerable individuals, monitoring and mitigating risk, and ensuring compliance with regulations. In this role, you will oversee daily operations, acting as a key point of contact for escalating complex player welfare issues. You will work closely with the Responsible Gaming Manager to oversee our comprehensive responsible gambling strategy, ensuring departmental policies align with regulations and promoting a culture of awareness and support for our customers. Your insights and knowledge of Responsible Gaming will be vital in driving continuous improvement of our tools and processes, ensuring we remain at the forefront of player protection in the evolving US market. The role involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar. The salary range for this role is $80,000 - $90,000 annually. Qualifications Strong understanding of compliance, risk management, and regulatory requirements related to Responsible Gaming in the US. Proven ability to lead and develop teams, with a focus on coaching and mentoring. Excellent time management and organizational skills, with the ability to meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills to assess risks and propose effective solutions. Exceptional communication and interpersonal skills, with the ability to motivate and influence team members. Proven experience in de-escalation techniques and effectively managing situations involving vulnerability and risk. Additional Information Managing, coaching, and developing a team of supervisors to maximize their potential and performance in delivering customer-focused services. Overseeing daily operations of the Responsible Gaming Support department, ensuring exceptional customer service and compliance with standards. Ensuring departmental policies align with US Responsible Gaming policies and compliance standards, and monitoring risks related to responsible gambling and implementing mitigation strategies. Utilizing de-escalation techniques to effectively manage situations involving vulnerable customers, ensuring their safety and well-being while providing support. Proposing and implementing innovative ideas to enhance processes in the Responsible Gaming Support department, focusing on improving customer interactions. Working closely with the Responsible Gaming Support Manager to achieve departmental goals and objectives, ensuring a seamless customer experience. Staying updated on the latest Responsible Gaming policies and regulatory requirements and sharing this knowledge with your team to enhance customer service. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. Our competitive commission structure allows you to earn $16.56-$40 pr/hr plus monthly bonus plans. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."

General Manager Industry: Physical Security | Construction | Infrastructure | Employment Type: Full-time About the Role A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment. Key Responsibilities Lead daily operations across multiple service lines including fencing, barriers, and access control installations Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement Manage and develop cross-functional teams including project managers, field crews, and operations staff Oversee scheduling, budgeting, procurement, and job costing processes Drive operational improvements and standardization to support scalability Foster a culture of safety, compliance, and quality assurance Partner with executive leadership to align on strategic goals and market expansion Build and maintain strong relationships with customers, vendors, and subcontractors Ideal Candidate 6-12 years of leadership experience in construction, security systems, or industrial services Proven track record of managing operations in a fast-paced, project-based environment Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus Demonstrated success with P&L ownership and KPI-driven performance management Strong knowledge of field operations, labor/resource planning, and subcontractor management Comfortable operating within a private equity-backed company or growth-stage business Excellent communication and team leadership skills Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred) Compensation & Benefits Competitive base salary + performance-based bonus Health, dental, and vision benefits 401(k) with company match PTO and paid holidays Vehicle allowance or company vehicle

All Pro Security (APS) is a fast growing PE-backed security services provider, known for safeguarding businesses, individuals, and government sites. Our offerings currently span unarmed and armed security, mobile patrols, and remote surveillance. Founded in Utah, the company has grown to over 500+ employees, servicing all other Utah, as well as Oregon and Washington under its dba Fortified International. Recently, the company has a planned expansion into Denver Colorado with an acquisition of a highly regarded security company in March, 2026. Position Overview: General Manager, Colorado The General Manager (GM) role is a full-time, on-site position that will oversee all operations in Colorado, ensuring efficient and profitable business performance. Key responsibilities include managing daily operations, maintaining client relationships, and driving operational excellence, all while ensuring compliance and fiscal success. As a pivotal leader, the GM will partner with the executive team to implement strategic goals, enhance client satisfaction, and accelerate revenue growth. Unbounded opportunity as the business grows, and further M&A expansion. Key Responsibilities Oversee statewide operations, ensuring high standards in service delivery Manage and develop staff to meet operational objectives Maintain and grow client relationships Ensure compliance with state and federal regulations Monitor and drive financial performance and growth Qualifications 5+ years of management experience, ideally with P&L responsibility Proven leadership skills with a track record of team development Strong organizational, multitasking, and problem-solving abilities Excellent communication and interpersonal skills Proficiency in Microsoft Office and security management tools Background in law enforcement, military, or security is a plus Bachelor's degree required MBA and/or management consulting experience major plus

Westland Distributing is a well-established wholesale distribution company and leader in the Manufactured Home parts industry. We are currently looking for a Branch Manager in our Denver, CO Branch to drive profitable sales growth and help us establish market dominance through ensuring consistent execution and providing excellent customer service. This is a hands-on role, requiring well rounded leadership skills and an ability to effectively manage sales, logistics and service. As the site owner, the Branch Manager is ready and willing to do every job in the building, and will find success through developing people, optimizing processes, strengthening relationships with customers and finding new ways to win. The ideal candidate is hungry, has a passion for fostering a high-performance culture, and shares our core values of prioritizing relationships, taking ownership, being positive and getting results. We offer a fun and friendly business environment, competitive wages, performance incentives, health benefits, vacation, sick leave and 401K. General Job Duties / Responsibilities Responsible for all aspects of the daily operation of a warehousing and distribution business including Sales, Customer Service, Warehouse Operations, Shipping and Receiving and Inventory Management Provide leadership, oversight and escalation management for all functions while maintaining a strong focus on customer satisfaction and profitability Establish a team culture of collaboration, accountability, and customer orientation Hire, coach and develop, and manage a team of 10 to 15 employees, with a focus on maximum employee engagement Maintain the personal ability to execute the key functions associated with every role in the building Develop and implement strategies to grow sales both within existing customer base and through new customer acquisition, in partnership with the Territory Sales Manager Ensure efficient ongoing warehouse operations with a focus on inventory accuracy and on-time, on budget customer delivery Become proficient in all technologies required to operate the business Keep up to date with industry and local market trends, capitalizing on opportunities with new and existing products that will benefit our customers while driving sales Maintain expert level product knowledge in order to market, sell and fulfill our entire line of products effectively Complete special projects as needed Requirements 5+ years of site or business unit level management experience required; distribution experience strongly preferred 3+ years of responsibility for sales or P&L performance College degree preferred but not required Experience in construction, building materials or parts sales a plus Experience leveraging performance related data to make business decisions Outgoing relationship builder who quickly and easily connects with people Excellent written and verbal communication skills Highly organized with strong attention to detail and time management skills Proficient in Microsoft Office suite; become proficient in ERP and fulfillment software Strong work ethic with a desire to leave things better than you found them Solution oriented with a positive, can-do attitude To learn more about our company please visit us at: ********************************* We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Customer Service Manager will communicate and develop a business relationship with the customer's management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer's management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer's recommendations and government regulations Present "Welcome to the Family" presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to "no pass on" policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate's degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer's management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver's license Passport/proper travel documents required Additional Desired Qualifications: Pilot's license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor's degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Due to growth at FNB Bank, we are looking for the right person for our growing team! Agriculture-based bank needing a driven individual to fill the spot of Branch Manager. Career advancement possibilities, based upon performance! Benefit package includes 401(k) plan, health/dental insurance, vacation, sick and personal leave, paid holidays, and more. Competitive wages! Duties / Responsibilities: Is responsible for the day-to-day operations, implementation and administration of bank-wide policies and business goals of the Branch office. Supervises daily procedures for all Branch operations and staff. Interacts with, assists and answers customer questions in a courteous, professional manner while providing efficient and accurate service for all bank transactions. Education and Training: Required: A college degree is beneficial. Knowledge of Microsoft products. Professional written and verbal communication skills. Ability to work effectively and efficiently in a team-oriented environment. Initiative to finish project deadlines and meet timelines. Detail oriented, trustworthiness to maintain strict confidentiality. If you qualify and feel you are the right fit for the FNB Team, please email your resume and contact information to .If later selected for an interview, completion of an application will be required. EOE/AA/ADA/Veteran Employer Member FDIC Individuals with disabilities who need assistance with the application process are encouraged to call or email to obtain assistance. Applicants can also visit any FNB Bank location to complete an application.

Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Respond to audit and non-compliance issues in a timely and consistent manner · Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction · Ensure work activities achieve the volume expected and meet quality requirements daily · Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … · Previous leadership experience · A desire to train and motivate your team - you will lead by example · The understanding the needs of your team members, adapt and adjust to meet those needs · The ability to build rapport with your team, stay involved with your team and help them meet their goals · The ability to create processes to help your team meet their goals, in turn you then meet your goals · Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD · The ability to oversee all processes Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned Qualifications · High School Diploma or equivalent preferred - Bachelor's Degree preferred · Previous leadership experience · Strong verbal and written communication skills required · Ability to excel in a high-impact position within a fast-paced, deadline driven environment · Must be proficient in Microsoft software products · Previous experience with property management, construction, and property insurance a plus · Experience in working with P&L preferred · Basic understanding of local laws and ordinances regarding property condition is ideal · Previous mortgage servicing and/or property preservation experience preferred · Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD · Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training We can recommend jobs specifically for you! Click here to get started.

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Lakewood office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients In accordance with Colorado's Equal Pay for Equal Work Act this position pays a salary range of $70,000-$90,000 annually.

Job Description Kody is a UK-headquartered fintech startup, currently recruiting for the role of Customer Operations Manager to join our expanding team in the US. We are committed to transforming payment solutions for brick-and-mortar businesses (especially in the hospitality sector) through our innovative mobile point-of-sale platform and payment aggregator. With new funding from top-tier tech investors and leading hotel brands, we are poised to embark on an exciting growth journey. The position is hybrid based in Denver, the US. The Role: As the Customer Operations Manager, you will be the engine that ensures seamless operations and exceptional customer experiences. You will need strong analytical mindset, excellent communication skills, a technical aptitude (or the ability to learn quickly), and a passion for enabling clients in a fintech environment. Key Responsibilities: Client Support: Act as the primary liaison for customer inquiries, delivering timely and accurate responses. Issue Management: Investigate customer challenges, resolve issues proactively, escalate complex cases when needed, and ensure swift resolution. Onboarding Enablement: Lead the onboarding process for clients, guiding them through setup and implementation of our payment solutions, and addressing any technical or operational issues that arise. Training & Enablement: Conduct training sessions and provide educational materials so that clients fully understand our products and services, empowering them to use our platform effectively. Documentation & Analytics: Keep detailed records of client interactions-including inquiries, solutions, and feedback-and produce reports on customer activity and trends to drive insights and process improvements. Relationship Development: Build and strengthen relationships with clients, gain a deep understanding of their unique needs and preferences, and proactively identify ways to enhance their experience with our company. Process Optimization: Collaborate with cross‑functional teams to identify opportunities for operational improvement and implement solutions to streamline workflows and boost efficiency. Compliance & Risk Oversight: Ensure adherence to regulatory requirements and internal policies, and mitigate risk by following established procedures and protocols. Industry Engagement: Stay active within the payments industry, build contacts and create opportunities that support future growth. Requirements Qualifications & Requirements: Proven experience in Product Support, Customer Success, Client Success, Account Management, or Customer Operations. Excellent interpersonal and communication skills, able to build rapport with clients and internal stakeholders. Communication is a key success factor in this role. Strong analytical and problem‑solving abilities, attention to detail, and a proactive mindset in handling customer issues and escalations-experience in a payment processing environment is highly valued. Ability to thrive in a fast‑moving, dynamic environment and adapt to shifting priorities. A commitment to delivering exceptional service and exceeding client expectations. Proficiency with Google Workspace or Microsoft Office, CRM software (HubSpot preferred), and Intercom. Comfortable interacting with customers across international time zones. Benefits Employer-contributed pension scheme Medical Insurance Regular team socials and events

Kody is a UK-headquartered fintech startup, currently recruiting for the role of Customer Operations Manager to join our expanding team in the US. We are committed to transforming payment solutions for brick-and-mortar businesses (especially in the hospitality sector) through our innovative mobile point-of-sale platform and payment aggregator. With new funding from top-tier tech investors and leading hotel brands, we are poised to embark on an exciting growth journey. The position is hybrid based in Denver, the US. The Role: As the Customer Operations Manager, you will be the engine that ensures seamless operations and exceptional customer experiences. You will need strong analytical mindset, excellent communication skills, a technical aptitude (or the ability to learn quickly), and a passion for enabling clients in a fintech environment. Key Responsibilities: * Client Support: Act as the primary liaison for customer inquiries, delivering timely and accurate responses. * Issue Management: Investigate customer challenges, resolve issues proactively, escalate complex cases when needed, and ensure swift resolution. * Onboarding Enablement: Lead the onboarding process for clients, guiding them through setup and implementation of our payment solutions, and addressing any technical or operational issues that arise. * Training & Enablement: Conduct training sessions and provide educational materials so that clients fully understand our products and services, empowering them to use our platform effectively. * Documentation & Analytics: Keep detailed records of client interactions-including inquiries, solutions, and feedback-and produce reports on customer activity and trends to drive insights and process improvements. * Relationship Development: Build and strengthen relationships with clients, gain a deep understanding of their unique needs and preferences, and proactively identify ways to enhance their experience with our company. * Process Optimization: Collaborate with cross‑functional teams to identify opportunities for operational improvement and implement solutions to streamline workflows and boost efficiency. * Compliance & Risk Oversight: Ensure adherence to regulatory requirements and internal policies, and mitigate risk by following established procedures and protocols. * Industry Engagement: Stay active within the payments industry, build contacts and create opportunities that support future growth.

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Field Service Supervisor is responsible for the efficient operation of contract field service technicians and CA technicians. Field Service Supervisor shall also make recommendations to the Field Service Manager with respect to overall departmental activities in a manner that reflect the company's vision of working as “One Professional Team” Pay Rate: $46.00 - $58.19 per hourPay rate is dependent upon education & experience. This position can be located at any of the following locations in Colorado: Aurora, Grand Junction, Hayden, Pueblo, Colorado Springs, Burlington, or Windsor Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Oversees all assigned technician direct reports. · Works closely with office staff to improve and maintain processes and procedures. · Will work closely with office to efficiently open, close and invoice work orders. · Works with Coordinators on PIP completion to meet Caterpillar standards. · Oversees warranty work order preparation and completion from technicians. · Technician Supervisors will be made available for their direct reports that are on call. · Maintains and executes good housekeeping and safety in work areas. · Supervisor will be first point of contact for accidents and will ensure all forms are filled out and submitted in a timely manner. · Works closely with Coordinators on achieving CAT standards for on-time completion. · Works with Fleet Department to ensure DOT/CDL compliance. · Will work with Risk Management to ensure supervisor and direct reports have an updated tool inventory or have declined it. Supervisor will need to keep a current copy on hand as well. · Collaborates with Parts Admin/ Parts Clerk to execute and fulfill back orders in a timely manner. · Maintain meaningful relationship with internal and external customers. · Assist coordinators with scheduling and dispatching technicians. · Ensure purchase orders are received before scheduling service work. · Act as first point of contact for customer disputes. · Ensuring the highest possible customer satisfaction because of job quality, timing of invoice, correctness of invoice, etc. No surprises for our customers · Ensuring the technicians have at least the minimum safety training, PPE, tooling, etc. for the job they are performing, and preferably extra safety training, PPE, tooling, etc. · Creating technician development plans that are in alignment with the technicians' goals and aspirations. ·Ensure the technician is working as efficiently as possible, i.e. making sure they have the correct tooling, the correct parts, etc. right when they need them. · Basic understanding of the Caterpillar equipment line. · Will work with the Service Manager on meeting or exceeding Service Excellence metrics. · All other duties as assigned by manager. Supervisory Responsibilities: · Direct Reports: Field Service technicians assigned to supervisor. · Work closely with manager to complete timely performance reviews for direct reports. Writing quality reviews for the technicians with the goal being no surprises and the reviews are completed on or before their due date. · Growing the service you are responsible for. · Leadership training and training on service financials, service excellence metrics, etc. · Assists manager in hiring and training Field Service Technicians. Required Education and Experience: · High School Diploma or GED · 1+ Year's Supervisory/Management experience · 1+ Year's Technical or Mechanical Experience · 3+ Year's Customer Service Experience · Basic Knowledge of Microsoft PowerPoint · Intermediate knowledge of Microsoft Word, and Outlook · Intermediate knowledge of CRM/Sales Link · Intermediate knowledge of Service Link/SIS Web · Advanced knowledge of DBS Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Sedentary work that includes lifting and/or moving objects up to 25 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Basic Knowledge of Microsoft PowerPoint Intermediate knowledge of Microsoft Word, and Outlook Intermediate knowledge of CRM/Sales Link Intermediate knowledge of DSI/SIS Web/STW Advanced knowledge of DBS Work Environment: Noise: Moderate Environment: Indoors & Outdoors Travel Requirements: 50 - 75% Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #WPower