Service manager jobs in Wyoming, MI - 1,298 jobs

This position is responsible for the overall management, direction, coordination and profitability of manufacturing operations. Leads and develops functional department managers including product/process engineering, scheduling, maintenance, melt, mold and processing. Ensures plants' safety, quality, productivity, and financial requirements are attained. Develops, approves, and ensures compliance with plants' operating and capital budgets. Lead cost reduction and quality improvement initiatives. Interacts with all levels of the organization, including external suppliers and customers. Leads, drives, and supports cost and efficiency improvements, and drives the continuous improvement efforts. Principle Duties and Responsibilities: Demonstrates skills in the following areas: Critical decision-making, participative management, project management, quality management, and financial planning. Must be able to interpret financial statements and make needed operational changes to drive positive and sustainable results. Must have strong managerial, leadership, and organizational skills. Knowledge of PC's, Windows applications, and B & L program. Must have strong negotiating skills. Must have strong skill set related to customer communication and relationship building. Must have strong presentation skills and dynamic personality. Demonstrates strategic thinking and planning ability, knowledge and experience in development of long range business plans. Demonstrates the ability to interpret data and knowledge of plant functional areas. Exceptional written and verbal communication skills required. Excellent interpersonal skills and the ability to interface with employees, customers, suppliers, and support functions within the Company and members of the community required. Lean Manufacture and Six Sigma experience preferred. Formal safety program knowledge is preferred. Automotive supplier experience and knowledge of the APQP process required. Must possess a proven track record of strong performance related to plant safety, quality, productivity, and financial requirements. Requires direct experience related to Quality Management, Purchasing, Product Management, and Plant Management / Operations. Education and Experience Requirements: BS in Business or Engineering and a Master's Degree preferred. 8-10 years of industrial / foundry experience with P&L responsibility and positive performance strongly required.

This position is responsible for the overall management, direction, coordination and profitability of manufacturing operations. Leads and develops functional department managers including product/process engineering, scheduling, maintenance, melt, mold and processing. Ensures plants' safety, quality, productivity, and financial requirements are attained. Develops, approves, and ensures compliance with plants' operating and capital budgets. Lead cost reduction and quality improvement initiatives. Interacts with all levels of the organization, including external suppliers and customers. Leads, drives, and supports cost and efficiency improvements, and drives the continuous improvement efforts. Principle Duties and Responsibilities: Demonstrates skills in the following areas: Critical decision-making, participative management, project management, quality management, and financial planning. Must be able to interpret financial statements and make needed operational changes to drive positive and sustainable results. Must have strong managerial, leadership, and organizational skills. Knowledge of PC's, Windows applications, and B & L program. Must have strong negotiating skills. Must have strong skill set related to customer communication and relationship building. Must have strong presentation skills and dynamic personality. Demonstrates strategic thinking and planning ability, knowledge and experience in development of long range business plans. Demonstrates the ability to interpret data and knowledge of plant functional areas. Exceptional written and verbal communication skills required. Excellent interpersonal skills and the ability to interface with employees, customers, suppliers, and support functions within the Company and members of the community required. Lean Manufacture and Six Sigma experience preferred. DuPont STOP experience / formal safety program knowledge is preferred. Automotive supplier experience and knowledge of the APQP process required. Must possess a proven track record of strong performance related to plant safety, quality, productivity, and financial requirements. Requires direct experience related to Quality Management, Purchasing, Product Management, and Plant Management / Operations. Education and Experience Requirements: BS in Business or Engineering 5+ years of previous Plant Management experience with P&L responsibility and positive performance Previous Foundry manufacturing experience

About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making. With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones. This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Operational Leadership & Business Support Serve as the operational lead when the President is travelling, ensuring continuity across all business activities. Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams. Support execution of business priorities, operational improvements and commercial initiatives. Provide structured updates, escalate risks early and maintain alignment with leadership. Warehouse Management & Team Leadership Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management. Ensure efficient receiving, storage, picking, packing, dispatch and returns processes. Implement clear standards for accuracy, safety, organisation and housekeeping. Identify process improvements to increase throughput, reduce errors and enhance service levels. Maintain compliance with all health & safety standards and internal procedures. Purchasing & Supplier Coordination Manage purchasing of bought-in fabrics, sample components and operational supplies. Maintain accurate purchase orders, lead times and supplier communication. Resolve supply issues, quality problems or delivery delays proactively. Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance. Inventory Planning & Data Accuracy Oversee inventory levels, SKU performance, aging stock and inventory turns. Analyse demand patterns and support decisions on stock adjustments and purchasing requirements. Ensure ERP data accuracy for stock, pricing, cost and lead times. Support new product launches with initial stocking and sample inventory planning. Cross-Functional Liaison with UK Teams Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics. Communicate operational priorities and issues clearly, ensuring timely resolution. Maintain strong relationships with UK production, planning and customer service teams. Customer Service & Sample Management Support Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication. Manage the relationship with the external sample provider and ensure SLA adherence. Support sales teams by ensuring adequate stock of sample books, memos and promotional materials. Commercial Insight & Reporting Provide operational and inventory reports to support forecasting, budgeting and decision-making. Track warehouse KPIs, purchasing performance, service metrics and sample turnaround. Identify cost-saving opportunities, efficiency improvements and service enhancements. Skills, Experience & Qualifications Required 3-7 years' experience in operations, warehouse leadership, supply chain or purchasing. Hands-on leadership experience managing hourly warehouse staff. Strong organisational and multitasking skills across varied responsibilities. Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar). Strong Excel and analytical capability. Excellent communication skills; confident working across teams and geographies. Ability to operate independently, make decisions and manage workload with minimal supervision. Preferred Experience in textiles, manufacturing, distribution or materials-based industries. Background supporting commercial or customer service teams. Experience liaising with international teams or suppliers. Key Competencies Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure. Commercial Awareness: Understands stock health, costs and service impacts. Problem Solving: Quickly identifies issues and resolves them proactively. Communication: Clear, timely, structured communication with US and UK teams. Organisation & Accuracy: Maintains high-quality documentation, stock records and processes. Adaptability: Comfortable wearing multiple hats and shifting between tasks. Camira Values Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.

$10k sign on bonus! Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Hudsonville offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Hudsonville, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state RN licensure required Current CPR certification and additional certification in a nursing specialty desired Management or supervisor experience in long-term care or geriatric nursing preferred About Laurel Health Care Company Laurel Health Care Company is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring ", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. IND123

Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123

Riveer is seeking a Service Department Project Manager to coordinate, plan, and oversee all service-related projects from installation, scheduled maintenance, repairs, training, and field support. This role ensures projects are scoped correctly, scheduled efficiently, executed safely, and completed on time. This is a hands-on project management role; the ideal candidate is a proven service leader with experience in a technical, manufacturing, or industrial environment who combines operational expertise with strategic vision. Key Responsibilities Lead, mentor, and develop a team of service technicians. Define and execute strategies to enhance customer satisfaction, streamline service operations, and optimize team performance. Track project progress, risks, and deliverables, adjust plans proactively based on changing requirements. Establish and monitor key service metrics (response times, resolution rates, first-time-fix rates, etc.), reporting regularly to leadership. Serve as the primary escalation point for customer service inquiries, ensuring issues are resolved quickly and effectively. Build and maintain strong relationships with customers across a variety of industries. Oversee scheduling of service technicians for domestic and international installations, maintenance, and repairs. Ensure accuracy and compliance with customer records, documentation, warranty claims, and service reporting. Work cross-functionally with engineering, sales, and production teams to resolve technical issues and improve system performance. Implement process improvements that reduce downtime, improve service responsiveness, and increase overall efficiency. Qualifications 7+ years in a customer service, technical support, or service management role, ideally in a technical, manufacturing, or industrial setting. 5+ years of progressive leadership with responsibility for hiring, coaching, and building teams. Strong track record of building and leading service teams that deliver measurable improvements in customer satisfaction and operational efficiency. Demonstrated success in scaling or transforming a service department. Proficiency in Microsoft Office (Excel, Word, etc.) Experience with ERP (Epicor strongly preferred) and CRM platforms. Strong technical aptitude with the ability to interpret complex documentation and communicate solutions clearly. Excellent organizational, problem-solving, and communication skills with the ability to manage competing priorities. What We Offer Competitive salary, paid weekly Medical, dental, and vision insurance, Riveer pays 75% of premium Simple IRA with company match Paid time off and holidays Free lunch provided every Thursday This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change. Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed. Riveer is an Equal Opportunity Employer.

$10,000 Sign On Bonus for FT RN Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state RN nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred but not required or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. #IND123 #SPONSOR

HexArmor is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor , we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere. JOB SUMMARY The Customer Service Manager at HexArmor will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We're looking for a resourceful problem-solver who thrives in dynamic environments-someone with strong communication and organizational skills, systems management expertise, and the ability to multitask. Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth. LOCATION (Onsite) HexArmor Headquarters in Grand Rapids, MI - 640 Leffingwell Ave. NE Grand Rapids, MI 49505 JOB RESPONSIBILITIES Order Management and Fulfillment Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages Manage priorities and updates for sample and order processing Customer Service Provide general support to customers, handling inquiries and requests through various communication channels Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction Hands-on leader who supports daily CSR workflows, escalations, and workload balancing Shipping and Logistics Coordination Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets Collaborate with warehouse management and shipping partners to update delivery status coordination Data Management and System Improvement Keep customer and order data up to date in SAP, ensuring accuracy Manage and refine forecasting tools in JIRA based on business needs Identify and implement enhancements within our processes and systems to improve operational efficiency People Leadership and Team Development Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment Proven ability to onboard, train, and ramp new CSRs while maintaining service levels Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning Ability to motivate, engage, and retain a high-performing customer service team Experience addressing performance issues constructively and managing corrective action when needed QUALIFICATIONS Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence. Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems. Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred. Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes. Strong knowledge of Key Performance Indicators (KPIs), including: Customer Satisfaction Score Order Processing Time Order Accuracy Rate of Returns Perfect Order Rate Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies Ability to support and lead a team of Customer Service Representatives EDUCATION AND EXPERIENCE BS degree preferred 5-7 years of Order Management and Customer Service experience HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know. ** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. Essential Functions Leadership Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager. Lead team to provide excellent customer service with the ability to effectively resolve customer issues. Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards. Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team. Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence. Customer Service & Transactions Promote good customer experiences by consistently providing best in class customer satisfaction. Have a developed rapport with the customer base and have knowledge of account ownership. Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments. Count, prove, and package currency and coin. Redeem US Savings Bonds. Assist in night depository functions. Assist customers with safe deposit box access in accordance with bank policies and procedures. Operating TCR machines where applicable including balancing the TCR drawer at the end of the day. Funding and sales of pre-paid Visa Cards. Process various transactions related to CDs. Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed. Serve as ATM and/or Vault teller as assigned. Act as a mentor to new employees Issue instant issue debit cards where applicable. Other duties as assigned from time to time by the Branch Manager. Cash Handling & Operational Excellence Responsible for knowing and adhering to appropriate security and emergency procedures. Keep customer information in a secured area at all times while maintaining an organized work station. Maintain knowledge of the bank's policies and procedures. Cash checks following proper bank procedures, making sure funds are available and collected. Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate. Assist in the opening and closing of the branch. Perform ongoing maintenance of scanners, validators, coin counters, TCR etc. Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures. Sales & Referrals Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities. Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs. Lead branch huddles and participate in applicable sales meetings and staff meetings. Maintain a thorough understanding of all Retail products and services offered. Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services. Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions. Have a good understanding of the bank's lending products. Other Functions Familiar with and abides by all bank regulations including but not limited to BSA and OFAC. Familiar with and abides by all bank regulations Other duties as assigned by Senior Management. Working Conditions of the Job Stationed in a branch within the teller area 95% of working time. Ability to travel to work at different branches with short notice or as scheduled. No particular hazards on the job. Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally. Requirements Job Qualifications Successful completion of the Customer Service Career Path. Good interpersonal skills including listening, verbal and written communication between coworkers and customers. Exemplary customer service skills. Ability to follow directions and be attentive to details and accuracy. Ability to retain confidential information. Exemplify professional appearance guidelines as stated within the company policies. Professional phone etiquette required for both internal and external communication. Education & Work Experience High school diploma or equivalent. Prior cash handling and customer service experience required. Prior management experience preferred. 3+ years banking experience preferred. EEO Statement Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.

At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Supports the Manager in meeting operational performance targets and monitoring the station operation budget * Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented * Reviews and standardizes procedures to improve efficiency within the operation * Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations * Investigates and resolves customer service issues as well as operation issues * Participates on operational conference calls, station audits and prepares various reports * Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff * Maintains records such as time and attendance, personnel files and performance * Will provide guidance to the team on performance issues as well as coach and counsel employees. * As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: * Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines * Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical * Minimum Age: 18 * High school diploma or GED equivalent * College coursework or college degree desirable * Valid state driver's license * Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management * Proven leadership and analytical skills * Ability to effectively and efficiently manage multiple and often competing priorities * Demonstrated ability to communicate verbally and in writing * Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs * Possess the legal right to work in the United States * Must be able to read, write, fluently speak and understand the English language * Previous working experience in a team lead, supervisory or managerial role preferred * Minimum one year customer service experience preferred * Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

Greenville, MI Are you a problem-solver with a knack for efficiency? At Point Broadband, we're looking for a dedicated Field Service Supervisor to help streamline our processes and ensure everything runs smoothly behind the scenes. At Point Broadband, we are proud to provide exceptional broadband services to rural communities and small towns. If you're detail-oriented, proactive and ready to make an impact in the fast-paced world of broadband, bring your skills to a team that's shaping the future of connectivity! Summary: This position oversees and manages the daily operations of field service teams, ensuring efficient delivery of services to customers. This role involves coordinating technician schedules, ensuring the timely and accurate installation, maintenance, and repair of telecommunications equipment, and ensuring compliance with safety and regulatory standards. The supervisor also works to resolve operational issues, maintain customer satisfaction, and track performance metrics, while fostering team development and training. Effective communication with customers, management, and vendors is essential for successful service delivery and problem resolution. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Supervise installation/repair Customer Service Technicians to ensure compliance with company guidelines regarding all key performance indicators (KPI's) including quality, customer service, safety, work-order completion and closeout, and productivity requirements. Assist in training Customer Service Technicians on fiber-based and fixed wireless broadband services. Assist in the development of technicians and keeps abreast of the most current technology in the broadband industry. Schedule technicians so coverage is at a maximum during peak hours to maintain prompt service. Maintain compliance with industry standards such as NJUNS, 811, etc. Assure that any errors in installation or service are promptly resolved. Maintain accurate time and attendance reporting. Assist in developing, recommending and administering technical operations policies and procedures and maintains regular quality audits for compliance. Effectively communicate with customers, management, employees and installation and service partners (contractors). Assist in the development and management of the department's operating budget in accordance with corporate guidelines. Assist in the interview/hiring process, coaching, counseling and ongoing review process for technician positions and administer discipline consistent with corporate polices. Work with managers, supervisors and employees to promote a positive attitude and good employee morale. Maintain a professional appearance and appropriate behavior at all times. Maintain good attendance. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Three to four years of experience and related associate's degree, or equivalent combination of experience, training, and education. Experience must include; Fiber splicing and fiber restoration and/or fixed wireless broadband experience. Supervisory or management experience preferred. Computer Skills Word processing, spreadsheets, Internet software, email, database software Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to talk, hear, and communicate effectively. Ability to work while standing most of the time. Ability to walk or work over all types of terrain, in all types of weather. Ability to carry tools and equipment including gaffs, ladders, and tool belts. Ability to work in tight spaces while bending, twisting and reaching. Ability to climb poles using gaffs hooks and climbing belts. Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs) Ability to differentiate between assorted sizes and colors of wires. Ability to perform work in elevated places (i.e., roofs and utility poles) Ability to use drills, hammers, wrenches, screwdrivers and other hand tools. Ability to work with small components. Ability to use close vision, peripheral vision and adjust focus. Ability to work in poorly vented areas such as attics, in extreme temperatures. Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp. Ability to lift up to 90 pounds. Physically able to operate computer equipment and test equipment. Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions. Ability to work safely near power lines and electrical equipment. Ability to drive Company vehicles in a safe manner. Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Share the Care Paid Time Off Paid Holidays Uniform/Boot allowance *Applicable by Position* Cell Phone Allowance *Applicable by Position* Career Progression Opportunities Discounted Broadband Services *Where Applicable*

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.

20059668 City: Portage la Prairie Employer: Shared Health Site: Shared Health - Southport Department / Unit: Admin SH-SS Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: To Be Determined FTE: 1.00 Anticipated Shift: Days;Other Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Oversee and manage multi-disciplinary team(s) of technical, clinical, and clinical support staff in the integrated delivery of the routine to complex health services. Inspire and lead health services staff across the organization to embrace and adopt integrated, patient-centred care pathways and service delivery models. Provide service-delivery focused operational management to health services, partnering closely with the senior leadership, internal and external stakeholders to support patients in accessing multiculturally respectful health services. The Manager Health Services EMS Operation will: Plan, coordinate and evaluate systems to provide safe, effective and efficient ERS in collaboration with all service delivery organizations (SDOs), and federal health facilities within the province. Liaise with provincial and federal health facilities, fire services, law enforcement, other public safety organizations, social services, service delivery organizations, community program partners, municipal government and indigenous communities. Develop and manage an adaptive and collaborative team of clinical professionals with a culture of client service. Manage the provision of ERS across the province including coordinating and allocating appropriate resources across a network of ERS stations and service delivery locations within their assigned zone for the delivery of patient care in response to ERS requests. Coordinate and manage patient care services for ERS. Integrate and manage support services for ERS, including administration, program planning, implementation of quality improvement, risk management and utilization management systems. Work with Shared Health senior leadership to develop, manage, evaluate and ensure compliance with provincial clinical services standards, legislation, professional standards of practice, applicable code(s) of ethics, education and research within the program. Develop, recommend, implement and evaluate key performance indicators related to service delivery. Collaborate with key stakeholders to ensure safe, effective and appropriate client care through a clinical quality and patient care lens that will shape an environment for clinical and service excellence. Experience 5 years of progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization including: 2 years of management experience leading a high-performing, interdisciplinary clinical team within a unionized environment in a health services delivery organization including influencing and collaborating with senior management. 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as: emergency response services, virtual emergency care and/or emergency patient transport including medical dispatch and communications. community paramedicine, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan. acute inpatient, specialty care and complex ambulatory settings. integrating innovative community-based care (such as home care, primary care, community paramedicine, etc.). 2 years of experience implementing program planning, development and evaluation. 2 years of experience building and leading. Education (Degree/Diploma/Certificate) Post-secondary diploma in a relevant health discipline from an accredited education institution; a post-secondary degree is an asset. An equivalent combination of education and experience may be considered. Certification/Licensure/Registration Active member in good standing of an associated regulatory body as appropriate. Qualifications and Skills Demonstrated mid-management leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework. Working with individuals from diverse cultural, social and ethnic backgrounds, with particular skills supporting Indigenous cultural safety. Proficient in the use of the organization's current technology, software programs, and equipment. Communicating in multiple languages, including local Indigenous languages and other languages commonly spoken in the service area are assets. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent virtual and in-person meetings. Must be able to travel by multiple vehicle types including in and where inclement weather is anticipated. Moderate to heavy physical effort, including lifting patients and equipment is infrequently required. Interruptions to respond to questions from senior leadership, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled. Must have a valid Manitoba driver's license and use of a personal motor vehicle for regular travel within the province. Individuals working at the Virtual Emergency Care and Transfer Resources (VECTRS) location must have and maintain Enhanced Level Two security clearance from the Winnipeg Police Service. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

Community-Based Recovery Services Supervisor: OnPoint is looking for a dynamic, organized, and dedicated professional to join our team as a full-time Community-Based Recovery Services Supervisor. In this role, you will provide day-to-day operational leadership for designated programs and services, ensuring compliance with funding, regulatory, agency, and best practice standards. You will collaborate with a team of professionals to promote the success of community-based recovery services, ensuring high-quality care and support for individuals in need. The ideal candidate will be passionate about making a difference in the lives of others, while effectively managing resources and maintaining program integrity. PAY RANGE/BENEFIT PACKAGE: Salary Range: starting at $63,885.71 up to $88,162.29 annually - placement above minimum salary is based on experience. OnPoint Benefits: 401(a) retirement: employer matching 457 retirement Paid holidays Benefits effective date of hire: Medical insurance Dental insurance Vision Coverage Employer funding of Health Savings Account (up to elected deductible amount) Employer Paid benefits: Disability insurance Life insurance (up to $50,000) Paid Time Off REQUIRED QUALIFICATIONS: Master's degree in a discipline that supports public and third-party reimbursement. Full State of Michigan (LARA) License. Certified Advanced Alcohol and Drug Counselor - Development Plan (CAADC - DP) through the Michigan Certification Board for Addiction Professionals (MCBAP) or willingness to pursue within one month of hire required. 3 years of professional experience working with and supporting the target population required. Strong advocate of recovery-oriented systems of care, person-centered planning, and outcome-focused service delivery required. PREFERRED QUALIFICATIONS: CAADC 1 year of relevant experience as a clinical or program supervisor. Certification in relevant evidence-based practices. Public behavioral health system experience. Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued. GENERAL RESPONSIBILITIES: Model and maintain an environment focused on exceptional and individualized service delivery, marked by ongoing assessment, responsiveness, flexibility, measurable impact, and internal and external coordination. Ensure designated programs and services reflect relevant funding, regulatory, agency and best practice standards. Provide direct supervision for designated team members. Establish schedule and structure for 1:1 session. provide feedback on job performance, focused on funding, regulatory, agency and best practice standards. Monitor documentation of services and provide feedback to improve performance to established standards. Complete performance evaluations according to established standards. Engage in utilization and capacity management processes, providing operational context to analysis and planning; implement established processes as directed by Program Manager Identify trends in target populations, service delivery and gaps, risk management, and staff strengths and challenges. Participate in program development efforts in the direction of the Program Manager Participate in screening, orientation, and training for program staff, with strong and accurate knowledge of funding, regulatory, agency and best practice standards. Develop and maintain internal partnerships to effectively participate in interdisciplinary team service delivery. Support external partnerships to ensure collaborative and integrated service delivery. Maintain a caseload as assigned/as needed. Actively participate in agency leadership teams, committees, and initiatives in the direction of the Program Manager. Perform other duties as assigned. EQUIPMENT/TECHNOLOGY KNOWLEDGE: Basic iPhone Knowledge Office 365 Skills Electronic Medical Record (EMR) POSITIONS TO BE FILLED: One full-time position (40 hours/week)

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Provides Customer Service focused leadership by maintaining shift accountability through the supervision of workflow for support services departments including Nutrition/Environmental services, Patient Transport and Hospitality Technician operations. Assists manager with employee development, education and disciplinary actions on assigned shifts. Collects, monitors, analyzes summarizes data to identify potential process inefficiencies and/or quality assurance issues Mentors and guides employees in their current role and professional growth, provides consistent and continuous input regarding employee performance. Communicates, collaborates and acts as a resource to customers, employees, management and other members of the health care team with regard to any care issues within scope.Essential Functions Assumes shift accountability for supervising the daily activities of team members to ensure consistency with current policies, procedures, protocols and standards. Makes suggestions for change and provides input into policies, procedures, and goals. Supports the development of the staff schedule to ensure operational needs are met and overtime costs and FTE's are managed through payroll verification. Responsible for interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Acts as a customer advocate by providing ongoing communication with customers, staff, and management regarding service issues. Assists in the development / data collection / analysis / action plan related to area of responsibility. Qualifications Required High School Diploma or equivalent Preferred Associate's Degree or equivalent 3 years of relevant experience Related experience in one or more of the service lines that will be managed Required 2 years of relevant experience Leadership Required 1 year of relevant experience Customer Service Required CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross 90 Days preferred Or CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days preferred CRT-Food Protection Manager - Trust20 Trust20 90 Days required Or CRT-ServSafe Manager - NRA National Restaurant Association 90 Days required Or CRT-Food Handler - Trust20 Trust20 90 Days required Or CRT-ServSafe Allergen - NRA National Restaurant Association 90 Days required Or CRT-Food Allergy - Trust20 Trust20 90 Days required Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Frequently Forward Bend - Standing: Seldom Forward Bend - Sitting: Seldom Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Crawling / Kneeling: Seldom Driving: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Zeeland Hospital - 8333 Felch - Zeeland Department Name EVS Transport and Linen Leadership CHW - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8am- 5pm with availibilty to cover 3rd shift and 2nd. Days Worked Primarily Mon - Friday with occasional Weekends Weekend Frequency On-call weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.