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Service mechanical technician skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical service mechanical technician skills. We ranked the top skills for service mechanical technicians based on the percentage of resumes they appeared on. For example, 30.8% of service mechanical technician resumes contained customer service as a skill. Continue reading to find out what skills a service mechanical technician needs to be successful in the workplace.

15 service mechanical technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service mechanical technicians use customer service:

Lead Technician Responsible Customer Service and Mechanical Service of Hydraulic Systems.
Assist Customer Service Department with Technical Support and Part Order Requested by Our Service Centers and Customers Through Telephone and E-mail.

2. Diagnosis

Here's how service mechanical technicians use diagnosis:

Followed specific checklists to ensure proper diagnosis of warranty repairs.
Utilized Elsa Pro and ServiceNet for complete diagnosis of issues.

3. Hydraulic Systems

Here's how service mechanical technicians use hydraulic systems:

Diagnose and repair complex hydraulic systems, electrical, GPS, transmission rebuilds, pumps, motors and drives.
Diagnose and repair engines, electrical and hydraulic systems.

4. Preventative Maintenance

Here's how service mechanical technicians use preventative maintenance:

Performed preventative maintenance for residential/commercial properties.
Preform preventative maintenance, brakes, hub bearings, seals wheels and tires, diagnose ABS malfunctions.

5. Strong Customer Service

Here's how service mechanical technicians use strong customer service:

Credited with strong customer service satisfaction, while recommending solutions.
Established strong customer service relations.

6. Hand Tools

Here's how service mechanical technicians use hand tools:

Assemble motherboard components using various instruments including but not limited to: power and hand tools, templates and microscopes.
File, grind, and sand smooth, filled or repaired surfaces using power tools or hand tools.

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7. DOT

Here's how service mechanical technicians use dot:

Earned DOT Oil tanker safety qualifications.
Job responsibilities include invoicing/ordering/receiving all parts/supplies, repairing vehicles above DOT standards.

8. Electrical Systems

Here's how service mechanical technicians use electrical systems:

Experienced and trained in troubleshooting and diagnosing mechanical and electrical systems on buses and other vehicles.
Overhaul, repair, assembly, troubleshooting and testing turbo machinery products incorporating mechanical, hydraulic, pneumatic and electrical systems.

9. Construction Equipment

Here's how service mechanical technicians use construction equipment:

Operate Front-end loader, bulldozer, and many other types of heavy construction equipment.
Repair, replacement and maintenance of tractors and construction equipment.

10. Propane

Here's how service mechanical technicians use propane:

Perform maintenance on various types of equipment, including propane, gas, diesel and electric machinery.
Completed scheduled preventive maintenance and service as a road service mechanic on gas, propane and electric powered forklifts.

11. Customer Satisfaction

Here's how service mechanical technicians use customer satisfaction:

Key player on 2-member technical team responsible for dramatically improving overall customer satisfaction.
Elevated customer satisfaction; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.

12. Loaders

Here's how service mechanical technicians use loaders:

Operated heavy equipment including cranes, heavy loaders, bulldozers, backhoes, and tractors.
Skid Steers, back hoes, wheel loaders, heaters, excavators and other equipment.

13. Shop Equipment

Shop Equipment refers to the collection of items and tools that a (usually brick-and-mortar) business keeps and utilises in providing their services, maintaining their surroundings, or when selling their wares. While this equipment might consist simply of just some fridges, a till, and some cleaning supplies like in everyday grocery shops, more specific and specialised businesses might also make frequent use of saws, lawnmowers, freezers, bikes and cars, and heavy machinery such as rollers and cranes.

Here's how service mechanical technicians use shop equipment:

Performed safety and maintenance checks regularly, cleaned serviced shop equipment, and maintained cleanliness of shop and work environment.
Operated various shop equipment and tools to repair automobiles and light trucks.

14. Customer Relations

Here's how service mechanical technicians use customer relations:

Service, diagnose and repair industrial janitorial equipment Maintain safe and clean working environment Build and maintain customer relationship
Maintained customer relations and going "on site" to address resolutions.

15. Mechanical Equipment

Mechanical equipment is a term referring to the machinery which have been created and gathered for the purpose of fulfilling one or more functions and consisting of, most often, multiple components.

Here's how service mechanical technicians use mechanical equipment:

Repaired and adjusted electrical and mechanical equipment of inboard or inboard-outboard boat engines
Gained experience in electrical and mechanical equipment.

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List of service mechanical technician skills to add to your resume

The most important skills for a service mechanical technician resume and required skills for a service mechanical technician to have include:

Customer Service
Diagnosis
Hydraulic Systems
Preventative Maintenance
Strong Customer Service
Hand Tools
DOT
Electrical Systems
Construction Equipment
Propane
Customer Satisfaction
Loaders
Shop Equipment
Customer Relations
Mechanical Equipment

Service Calls
Ladders
HVAC
Cranes
Electrical Equipment
Diesel Engines
Plumbing
OSHA
Calipers
Technical Support
PLC
Routine Maintenance
Brazing
Control Systems
Oil Changes

Electric Motors
Electrical Troubleshooting
Technical Manuals
Rental Equipment
Diagnostic Equipment
AC
Fuel Systems
Hoists
Electrical Components
Brake Systems
Water Pumps
Customer Vehicles
CNC
General Maintenance
Mechanical Components

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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