A service office manager is a professional who manages a service department and oversees customer service interactions, repairs, and reports. These individuals manage the service department of an organization or a business, supervise service staff, and support day-to-day service operations. Service office managers also manage inventory, purchasing, marketing, and production materials. They also schedule training for staff and employees and ensure that the department follows organizational procedures and protocols.
Most service office managers have at least a High School diploma or equivalent and should possess excellent communication, organizational, and leadership skills. They should also be comfortable managing staff and office finances and budgets.
Most service office managers can make up to $56,000 per year. However, the field is expected to decline by 7% in the next ten years.
There is more than meets the eye when it comes to being a service office manager. For example, did you know that they make an average of $24.43 an hour? That's $50,823 a year!
Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.
There are certain skills that many service office managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, organizational skills and writing skills.
If you're interested in becoming a service office manager, one of the first things to consider is how much education you need. We've determined that 48.5% of service office managers have a bachelor's degree. In terms of higher education levels, we found that 6.5% of service office managers have master's degrees. Even though most service office managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service office manager. When we researched the most common majors for a service office manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service office manager resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a service office manager. In fact, many service office manager jobs require experience in a role such as office manager. Meanwhile, many service office managers also have previous career experience in roles such as administrative assistant or customer service representative.