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Working As a Service Office Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $51,000

    Average Salary

What Does A Service Office Manager Do At Ricoh Americas Corporation

* Routinely demonstrates and creates a helpful and positive work culture.
* Encourages and builds positive relationships and communicates effectively with all co-workers and outside vendors.
* Conducts themselves at all times as the public image of the company in accordance with RICOH's code of ethics.
* Effective implementation of RICOH Service Excellence.
* Effective implementation and management of RICOH Service Excellence.
* Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.
* Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company.
* Meets quality and deadline standards by the effective use of job scheduling practices.
* Handles formal contact with the customer on a daily basis in MS and as needed in BDS/LDS.
* Provides training on work flow and machine operations when necessary.
* Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
* Increases employee retention by achieving turnover and average tenure goals.
* Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
* Ensures that location is properly staffed by matching employee skills and equipment with production demands.
* Facilities resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
* Motivates employees and recognizes their accomplishments in a timely manner.
* Clearly communicates job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality.
* Completes site reports and other paperwork as necessary.
* Performs other duties as assigned

What Does A Service Office Manager Do At ADP USA

* Shared Services Technology (Resource Scheduler)
* Design documentation and curriculum for system
* Install eqquipment on site for ADP locations
* Lead roll-out including client package deployment
* Maintain reservation system Portal content to ensure assocates have access to tools necessary for program usage
* Provide web-based and on-site training in coordination with system roll-outs
* Provide web-based refresher training for all associates
* Analyze and visualize data on a project basis to enhance operational efficiency.
* Collaborate with Enterprise Messaging team on all design, version upgrades and planning for Resource Scheduler production and test lab environments.
* Maintain Reservation system project status timeline and monitor on weekly basis
* Provide support and diagnostics to end user issues and escalate when necessary.
* Create communications to associates regarding upcoming changes and roll-outs.
* Real Estate Project Support
* Install and Maintain Resource Scheduler program for new Projects
* Provide training to all associates for Smart Boards, Video Conferencing, Multi-function Printers, and other Space Technology.
* Install and maintain digital signage
* Design & implement ADP standard signage to facilitiate end user experience and expectation of space usage.
* ADP Warehouse Management
* Assist in management of warehouse financial information and inventories
* ADP Food Services
* Maintain food services financial information including invoicing, tracking and reporting of financial information
* Coordinate national roll-outs of food service programs (coffee, water and vending services)
* Continue expansion of micro-market program in selected ADP locations as well as coordinate grand openings.
* ADP Associate Facility Survey
* Design and implement annual associate facility survey, provide comprehensive data analysis, train Real Estate Associates on system access to view detailed data analysis
* Space Usage Studies
* Installation and configuration of equipment.
* Work with IT on server configurations to ensure connectivity with devices.
* Analyze data and provide interactive dashboards including building drawings to management for strategic Real Estate decisions.
* Troubleshoot
* Monitor and troubleshoot issues and suggestions from Resource Scheduler Help, Food Services Help and ADP Corporate Real Estate mailboxes

What Does A Service Office Manager Do At University of Oregon

* work with all architecture and interior architecture major and minor students planning course work, interpreting progress reports, evaluating transfer equivalencies and providing preapprovals for classes. (30%) MANAGEMENT OF STUDT""SERVICES: oversee the admissions processes, scholarships, course registration, student degree audits, Departmental internships, studio placements, final review schedules, recruiting events, etc.
* Serve on departmental, school and university committees as appropriate. (20%) OFFICE AND STAFF SUPERVISION: Prioritizes and directs workflow and provides direct supervision to the Administrative Services Group staff to ensure timely completion of required tasks.
* Provides comprehensive management of staff, including hiring, firing, evaluations, and discipline as necessary.
* Includes having regular staff meetings, planning and strategizing events and office procedures, and evaluating and modifying office processes. (15%) OUTREACH: Assist with recruitment and orientation of new students

What Does A Service Office Manager Do At University of Montana

budget planning and implementation; marketing/event planning; identifying sources of revenue; negotiation and implementation of contracts with outside vendors; computer-based testing operations; and University procurement and accounts payable/receivable

What Does A Service Office Manager Do At Ricoh Americas Corporation

* Ensures jobs are completed according to company quality standards, client job specifications and customer requested deadline, by effectively supervising assigned personnel, equipment operation and workflow.
* Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the senior management.
* Ultimately responsible for contract compliance, HR compliance, and financial compliance.
* Meets training objectives and follows up on employee training progress and performance.
* Makes employee safety a daily focus by designating employee safety committee and following recommendation of the company's Injury Management Program.
* Takes ownership of employee performance by regularly scheduling coaching time to work with marginal performers.
* Motivates employees and recognizes accomplishments in a timely manner.
* Maintains positive internal working relationships with all department employees by communicating in a professional manner and by providing constructive feedback.
* Promotes and environment of integrity and responsibility in the workplace by creating a work environment where they "lead by example."
* Completes required reports and other paperwork.
* Responsible for managing financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.
* Responsible for managing P&L.
* Leverage knowledge of legal and digital solutions to expand business within MS customer accounts and BIS operationsInterfaces with Senior Management to recruit, hire and train site employees.
* Supports Annual Customer Strategy and Quarterly Strategy Updates.
* Responsible for effective implementation and management of RICOH Service Excellence.
* Develops and implements new processes needed while communicating with Senior Management.
* Keeps actively involved with customer presentations and validation.
* Assists sales teams in the preparation of proposals.
* Gathers necessary information for preparations & creation of the pro-forma & the proposed sites
* Ensures quality and productivity standards are being met by On
* Site Managers.
* Assists in the installation of the sites specifically focusing on the procedural aspects and movements/placement of equipment.
* Maintains knowledge of new products and services that pertain to outsourcing solutions.
* Cultivates relationships with key contacts within assigned account base.
* Supports Annual Customer Strategy and Quarterly Strategy Updates.
* Supports account renewals.
* Performs other duties as assigned.
* Prefer candidates with past legal experience and working in a professional office setting.
* Prefer candidates that understand the duplication environment and processing of incoming and outgoing mail.
* Prefer candidates that have utilized professional communication styles via email and answering a telephone.
* Prefer candidates that understand conference room set up, concierge type duties and possible pantry inventory

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Average Length of Employment
Office Manager 4.3 years
Office Supervisor 4.0 years
Top Careers Before Service Office Manager
Cashier 4.7%
Manager 4.5%
Secretary 3.0%
Supervisor 2.8%
Owner 2.4%
Internship 2.2%
Top Careers After Service Office Manager
Manager 5.3%
Cashier 4.7%
Owner 3.7%
Bookkeeper 2.7%

Do you work as a Service Office Manager?

Average Yearly Salary
$51,000
Show Salaries
$29,000
Min 10%
$51,000
Median 50%
$51,000
Median 50%
$51,000
Median 50%
$51,000
Median 50%
$51,000
Median 50%
$51,000
Median 50%
$51,000
Median 50%
$91,000
Max 90%
Best Paying Company
BNP Paribas
Highest Paying City
New York, NY
Highest Paying State
New York
Avg Experience Level
4.4 years
How much does a Service Office Manager make at top companies?
The national average salary for a Service Office Manager in the United States is $52,043 per year or $25 per hour. Those in the bottom 10 percent make under $29,000 a year, and the top 10 percent make over $91,000.

Top Skills for A Service Office Manager

  1. Office Supplies
  2. Weekly Payroll
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Provided general administrative support including: inventoried and ordered office supplies successfully under budget.
  • Computed and distributed weekly payroll.
  • Provide customer service/public relations and follow through to a diverse clientele while overseeing investment paperwork, new account applications for investments.
  • Promoted to office manager/construction coordinator in addition to managing new service department staff.
  • Developed a personal and professional development growth tracker for office personnel.

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Average Salary:

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Top 10 Best States for Service Office Managers

  1. New York
  2. Delaware
  3. Connecticut
  4. Rhode Island
  5. District of Columbia
  6. New Jersey
  7. Massachusetts
  8. New Hampshire
  9. Nevada
  10. Wisconsin
  • (1,773 jobs)
  • (118 jobs)
  • (412 jobs)
  • (112 jobs)
  • (263 jobs)
  • (960 jobs)
  • (1,099 jobs)
  • (170 jobs)
  • (236 jobs)
  • (711 jobs)

Service Office Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,545 Service Office Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Service Office Manager Resume

View Resume Examples

Service Office Manager Demographics

Gender

Female

61.4%

Male

28.5%

Unknown

10.1%
Ethnicity

White

62.7%

Hispanic or Latino

16.0%

Black or African American

11.9%

Asian

5.8%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

63.4%

French

7.9%

German

5.0%

Swedish

2.0%

Mandarin

2.0%

Cantonese

2.0%

Portuguese

2.0%

Chinese

2.0%

Japanese

2.0%

Arabic

2.0%

Swahili

1.0%

Vietnamese

1.0%

Gujarati

1.0%

Hindi

1.0%

Dutch

1.0%

Korean

1.0%

Italian

1.0%

Braille

1.0%

Carrier

1.0%

Croatian

1.0%
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Service Office Manager Education

Schools

University of Phoenix

30.6%

Liberty University

6.4%

Strayer University

5.0%

Ashford University

5.0%

Kaplan University

4.6%

Northeastern University

4.6%

Pace University - New York

3.9%

Southern New Hampshire University

3.9%

Arizona State University

3.6%

Miami Dade College

3.6%

Indiana Wesleyan University

3.6%

Fordham University

3.2%

New York University

2.8%

San Jose State University

2.8%

Ohio State University

2.8%

Monroe Community College

2.8%

City College of New York of the City University of New York

2.8%

Colorado Technical University

2.8%

Florida International University

2.5%

University of North Carolina at Greensboro

2.5%
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Majors

Business

38.9%

Accounting

8.2%

Management

5.8%

Psychology

4.8%

Health Care Administration

3.9%

Criminal Justice

3.7%

Education

3.7%

General Studies

3.4%

Communication

3.1%

Computer Science

2.8%

Nursing

2.7%

Liberal Arts

2.6%

Finance

2.5%

English

2.3%

Human Resources Management

2.3%

Legal Support Services

2.1%

Computer Information Systems

2.0%

Elementary Education

1.7%

Medical Assisting Services

1.7%

Political Science

1.7%
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Degrees

Bachelors

33.2%

Other

29.5%

Associate

16.2%

Masters

11.9%

Certificate

6.3%

Diploma

1.5%

License

0.8%

Doctorate

0.7%
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Internship
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Top Service Office Manager Employers

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Updated May 19, 2020