How to hire a service office manager

How to hire a service office manager, step by step

Here's a step-by-step service office manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service office manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service office manager
• Step 8: Go through the hiring process checklist

What does a service office manager do?

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1. Identify your hiring needs

   Before you post your service office manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a service office manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A service office manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, service office managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents service office manager salaries for various positions.

   Type of Service Office Manager	Description	Hourly rate
   Service Office Manager		$26-60
   Office Supervisor	An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence... Show more	$14-28
   Office Lead	An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database... Show more	$24-61

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Office Services
   • Office Procedures
   • Office Equipment
   • Financial Reports
   • Office Operations
   • Front Desk
   • Office Management
   • Direct Reports
   • Real Estate
   • Mailroom
   • Office Space
   • Administrative Tasks
   • Schedule Appointments

   Check all skills

   Responsibilities:

   • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
   • Facilitate the management in completing general formalities relate to the patients such as insurance and medical reports.
   • Respond to inquiries and research discrepancies in balancing the books using a bookkeeping application call QuickBooks.
   • Prepare corporate training presentations and marketing materials in PowerPoint.
   • Create detail PowerPoint presentations require for future and existing customers and upper management.
   • Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

   More service office manager duties

3. Make a budget

   Including a salary range in your service office manager job description is a great way to entice the best and brightest candidates. A service office manager salary can vary based on several factors:

   • Location. For example, service office managers' average salary in mississippi is 56% less than in district of columbia.
   • Seniority. Entry-level service office managers earn 55% less than senior-level service office managers.
   • Certifications. A service office manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a service office manager's salary.

   Average service office manager salary

   $83,838yearly

   $40.31 hourly rate

   ---

   Entry-level service office manager salary

   $56,000 yearly salary

   Updated December 16, 2025

   Average service office manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$139,489	$67
   2	New York	$125,209	$60
   3	New Jersey	$116,161	$56
   4	Massachusetts	$108,162	$52
   5	Minnesota	$96,913	$47
   6	Ohio	$93,269	$45
   7	California	$93,075	$45
   8	Connecticut	$92,753	$45
   9	Illinois	$90,960	$44
   10	Colorado	$87,806	$42
   11	North Carolina	$86,817	$42
   12	Oregon	$86,275	$41
   13	Virginia	$85,797	$41
   14	Pennsylvania	$82,872	$40
   15	Missouri	$77,005	$37
   16	Georgia	$75,974	$37
   17	Texas	$74,922	$36
   18	South Carolina	$73,863	$36
   19	Florida	$69,022	$33
   20	Louisiana	$67,706	$33

   Average service office manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Buckley King	$128,394	$61.73
   2	Lucile Packard Foundation for Children's Health	$125,507	$60.34
   3	Ernst & Young	$118,102	$56.78	379
   4	HCR ManorCare	$112,201	$53.94	2
   5	Fluor Corporation	$111,163	$53.44
   6	Ernst Concrete	$109,434	$52.61
   7	Millennium Group	$109,240	$52.52	42
   8	South Coast Community Services	$109,240	$52.52
   9	LIVE SHE site	$109,114	$52.46
   10	Dayton Children's Hospital	$107,785	$51.82	1
   11	Victor	$105,682	$50.81	1
   12	Southern Ohio Medical Center	$101,980	$49.03	6
   13	BDO USA	$101,510	$48.80	3
   14	Northpoint	$101,110	$48.61
   15	Ellison Technologies	$100,480	$48.31	1
   16	Exela Technologies	$100,023	$48.09
   17	Deloitte	$95,809	$46.06	201
   18	BNY Mellon	$92,860	$44.64	15
   19	Convergint	$92,055	$44.26	8
   20	EisnerAmper	$90,966	$43.73	41

4. Writing a service office manager job description

   A service office manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a service office manager job description:

   Service office manager job description example

   NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people.
   
   Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
   
   Based in Durham, North Carolina, the Site Services Office Manager will lead all aspects of the day to day operations of the site, including all services, moves, adds and changes, janitorial services, events, amenities and reception services. The candidate that we are seeking is highly customer experience focused, values partnerships and is able to successful lead in a multi-functional environment. They are multi faceted and capable of handling several aspects of facilities services, operations and planning.
   What you'll be doing:
   Responsible for all site operations including Reception, Security, Business Continuity, Emergency Response Planning, Environmental Health and Safety programs, Ergonomics, Green Initiatives, Sustainability, Food Services, Supplies, Record Retention, Asset Management, Recycling, Employee Engagement Surveys, etc. Partner with site leadership and RESS leaders and build and sustain a positive Employee Experience by anticipating and responding to individuals, teams and site level needs and closely being responsible for the local work environment. Partner with manager to prepare, run and forecast site operational costs and budgets. Collaborate with RESS Regional leadership to pursue opportunities to optimize FM costs and improve services at the site Be responsible for contract administration, insurance & risk management of site services & vendors. Perform all duties in accordance with legal compliance requirements Handle and use RESS regional help for office moves/expansions/Facilities projects (HVAC, electrical, plumbing, etc.) Serve as primary liaison for property management services provided by the landlord Support Corporate Shipping, Receiving, and Global Trade functions Coordinate with HR and local IT team in support of new hires/interns, telecom, video-conferencing and lab/site requirements as needed
   What we need to see:
   Bachelor's degree or equivalent experience 10+ years in similar role and field Experience in facilities services management, vendor management, and holding others accountable! Do you have strong customer service, presentation skills, and excellent written and verbal kills?
   Ways to stand out from the crowd:
   You have shown experience in a similar role within a sophisticated multinational corporate environment. Experience within a dynamic and fast paced technology organization is strongly preferred. Understanding of building MEP systems, labs, data center, R&D labs and office spaces. General knowledge of building, fire, mechanical, electrical, and plumbing codes and OSHA and regulatory requirements.
   Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/
   
   NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

   Copy this example

   

5. Post your job

   To find service office managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any service office managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level service office managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your service office manager job on Zippia to find and recruit service office manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit service office managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service office manager

   Once you've decided on a perfect service office manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new service office manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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