Service office manager vs box office manager

The differences between service office managers and box office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and a box office manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $47,607 average annual salary of a box office manager.

The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for a box office manager are cash management, reservations, and booking.

Service office manager vs box office manager overview

	Service Office Manager	Box Office Manager
Yearly salary	$83,838	$47,607
Hourly rate	$40.31	$22.89
Growth rate	-8%	-5%
Number of jobs	78,043	38,466
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Average age	47	47
Years of experience	6	6

What does a service office manager do?

Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.

What does a box office manager do?

A box office manager is in charge of overseeing the ticketing operations of a theatre, ensuring smooth operations and client satisfaction. They supervise and delegate tasks among staff, manage employee schedules, set goals and guidelines, and resolve issues and concerns should there be any. They are responsible for monitoring the daily sales operations, making sure all amounts and sales are in balance. Moreover, they handle the recruitment and training of new staff, produce financial reports, and develop strategies to optimize operations.

Service office manager vs box office manager salary

Service office managers and box office managers have different pay scales, as shown below.

	Service Office Manager	Box Office Manager
Average salary	$83,838	$47,607
Salary range	Between $56,000 And $125,000	Between $36,000 And $61,000
Highest paying City	Washington, DC	-
Highest paying state	New York	-
Best paying company	Buckley King	-
Best paying industry	Real Estate	-

Differences between service office manager and box office manager education

There are a few differences between a service office manager and a box office manager in terms of educational background:

	Service Office Manager	Box Office Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Most common major	Business	Theatre
Most common college	California State University - Bakersfield	Stanford University

Service office manager vs box office manager demographics

Here are the differences between service office managers' and box office managers' demographics:

	Service Office Manager	Box Office Manager
Average age	47	47
Gender ratio	Male, 31.5% Female, 68.5%	Male, 36.1% Female, 63.9%
Race ratio	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 6.2% White, 62.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between service office manager and box office manager duties and responsibilities

Service office manager example responsibilities.

Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
Facilitate the management in completing general formalities relate to the patients such as insurance and medical reports.
Respond to inquiries and research discrepancies in balancing the books using a bookkeeping application call QuickBooks.
Prepare corporate training presentations and marketing materials in PowerPoint.
Create detail PowerPoint presentations require for future and existing customers and upper management.
Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

Box office manager example responsibilities.

Manage box office staff, house management, and ushers while delivering excellent customer service within payroll projections.
Manage, train, sell event tickets & mentore, and evaluate box office and pre-show stars working events.
Manage digital and in-person reservations and ticket sales and maintain the ticket website
Conduct payments using POS system.
Handle POS transactions, answer phone calls, and help customers.
Work with Tessitura software to track and report buying trends and effective marketing efforts.

Service office manager vs box office manager skills

Common service office manager skills

Customer Service, 12%
Office Services, 10%
Office Procedures, 10%
Office Equipment, 6%
Financial Reports, 5%
Office Operations, 4%

Common box office manager skills

Cash Management, 10%
Reservations, 8%
Booking, 7%
Cash Handling, 7%
Ticket Orders, 6%
Customer Issues, 6%

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Service Office Manager
Service Office Manager vs Box Office Manager

Updated January 8, 2025

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