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Service office manager vs medical office manager

The differences between service office managers and medical office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and a medical office manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $46,435 average annual salary of a medical office manager.

The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for a medical office manager are patients, office procedures, and payroll.

Service office manager vs medical office manager overview

Service Office ManagerMedical Office Manager
Yearly salary$83,838$46,435
Hourly rate$40.31$22.32
Growth rate-8%28%
Number of jobs78,043100,339
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 36%
Average age4747
Years of experience66

What does a service office manager do?

Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.

What does a medical office manager do?

A medical office manager is a healthcare expert who plans and oversees a clinic's or hospital's services, ensuring patients receive optimal care and service. They are mainly in charge of performing administrative tasks such as monitoring the daily operations at medical facilities, supervising and coordinating patient appointments and schedules, monitoring the inventory of supplies, processing purchase orders, studying feedback from different parties, and developing strategies to optimize operations. They must also respond to issues and concerns, resolving them promptly and professionally.

Service office manager vs medical office manager salary

Service office managers and medical office managers have different pay scales, as shown below.

Service Office ManagerMedical Office Manager
Average salary$83,838$46,435
Salary rangeBetween $56,000 And $125,000Between $29,000 And $72,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew Jersey
Best paying companyBuckley KingCommunity Health Connections
Best paying industryReal EstateHealth Care

Differences between service office manager and medical office manager education

There are a few differences between a service office manager and a medical office manager in terms of educational background:

Service Office ManagerMedical Office Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Pennsylvania

Service office manager vs medical office manager demographics

Here are the differences between service office managers' and medical office managers' demographics:

Service Office ManagerMedical Office Manager
Average age4747
Gender ratioMale, 31.5% Female, 68.5%Male, 11.0% Female, 89.0%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.5% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%12%

Differences between service office manager and medical office manager duties and responsibilities

Service office manager example responsibilities.

  • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
  • Facilitate the management in completing general formalities relate to the patients such as insurance and medical reports.
  • Respond to inquiries and research discrepancies in balancing the books using a bookkeeping application call QuickBooks.
  • Prepare corporate training presentations and marketing materials in PowerPoint.
  • Create detail PowerPoint presentations require for future and existing customers and upper management.
  • Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

Medical office manager example responsibilities.

  • Manage and facilitate manuscript preparation of oncology clinical trials results arising from currently market and pipeline drugs.
  • Provide educational materials to patients and communicate with patients regarding inquiries and complaints to ensure patient satisfaction.
  • Attend many seminars concerning insurance procedures and updates on HIPPA regulations.
  • Maintain patient records, adhering to confidentiality policies and HIPPA regulations.
  • Perform x-rays as necessary and communicate with surgeons to interpret procedure clearly to Spanish speaking patients.
  • Protect the security of medical records and information in accordance with HIPAA regulations to ensure that confidentially are maintained.
  • Show more

Service office manager vs medical office manager skills

Common service office manager skills
  • Customer Service, 12%
  • Office Services, 10%
  • Office Procedures, 10%
  • Office Equipment, 6%
  • Financial Reports, 5%
  • Office Operations, 4%
Common medical office manager skills
  • Patients, 24%
  • Office Procedures, 7%
  • Payroll, 5%
  • Medical Billing, 4%
  • Patient Care, 4%
  • Front Desk, 4%

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