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The differences between service office managers and office leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and an office lead. Additionally, a service office manager has an average salary of $83,838, which is higher than the $80,536 average annual salary of an office lead.
The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for an office lead are data entry, patients, and powerpoint.
| Service Office Manager | Office Lead | |
| Yearly salary | $83,838 | $80,536 |
| Hourly rate | $40.31 | $38.72 |
| Growth rate | -8% | -8% |
| Number of jobs | 78,043 | 36,245 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.
An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.
Service office managers and office leads have different pay scales, as shown below.
| Service Office Manager | Office Lead | |
| Average salary | $83,838 | $80,536 |
| Salary range | Between $56,000 And $125,000 | Between $50,000 And $128,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | New York | New Jersey |
| Best paying company | Buckley King | Capgemini |
| Best paying industry | Real Estate | Manufacturing |
There are a few differences between a service office manager and an office lead in terms of educational background:
| Service Office Manager | Office Lead | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service office managers' and office leads' demographics:
| Service Office Manager | Office Lead | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.5% Female, 68.5% | Male, 27.9% Female, 72.1% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |