Service Officer Education Requirements And Courses

Service officer education requirements

Updated January 8, 2025

2 min read

Usually, service officers don't need a college education. The most common degree for service officers is bachelor's degree with 60% graduates, with only 16% service officer graduates earning associate degree. Service officers who decided to graduate from college often finish University of Phoenix or University of North Carolina at Greensboro. Some good skills to have in this position include customer service, financial services and patrol.

Popular service officer certifications include Certified Management Accountant (CMA), Certified Public Accountant (CPA), or First Aid, CPR and AED Instructor. To improve service officer qualification and skills, we prepared some online courses to help in service officer education paths.

What education do you need to become a service officer?

What degree do you need to be a service officer?

The most common degree for service officers is bachelor's degree, with 60% of service officers earning that degree. The second and third most common degree levels are associate degree degree at 16% and associate degree degree at 11%.

Bachelor's, 60%

Associate, 16%

Master's, 11%

High School Diploma, 7%

Other Degrees, 6%

What should I major in to become a service officer?

You should major in business to become a service officer. 28% of service officers major in business. Other common majors for a service officer include criminal justice and finance.

Business, 28%

Criminal Justice, 16%

Finance, 6%

Psychology, 6%

Other Majors, 44%

Best majors for service officers

Rank	Major	Percentages
1	Business	27.5%
2	Criminal Justice	15.9%
3	Finance	6.3%
4	Psychology	6.1%
5	Accounting	5.8%

Show more common service officer majors

20 best online courses for service officers

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1. Digital Transformation in Financial Services

This Specialization is intended for learners that have or wants to have a career in the digital financial industries.\n\nThe Specialization explores the evolving world of finance, focusing on the changing dynamics caused by the conversion of products and services into digital goods, new customer demands and changing regulation to govern the competetive landscape - the digital transformation of finance.\n\nYou’ll learn about concepts such as digital platforms and business ecosystems, be exposed...

2. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

3. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

4. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

5. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

6. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

7. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

9. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

10. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

11. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

12. Fundamentals of Financial Services

4.5

(275)

Understanding key elements and basic workings of the Financial Services Industry (useful for exams as well)...

13. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

14. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

15. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

16. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Financial Accounting-Adjusting Entries & Financial Statement

4.6

(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

18. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

19. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average service officer salary by education level

According to our data, service officers with a Master's degree earn the highest average salary, at $62,375 annually. Service officers with a Bachelor's degree earn an average annual salary of $58,531.

Service officer education level	Service officer salary
Master's Degree	$62,375
High School Diploma or Less	$47,808
Bachelor's Degree	$58,531
Some College/ Associate Degree	$50,497