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We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)” Bilingual Customer Service Rep (Local-REMOTE) Location: Rancho Cordova, CA ( Full address : 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration: 3-4 months+ Contract with high possibility of extension!!! Pay rate: $20.25/hr on W2 Note: Initial Training will be ONSITE, after training, the candidate is allowed to work remotely. Work from home will be allowed. Work schedule is 9-6pm PST. Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian. Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY. JOB DESCRIPTION: One year of experience in the field or related area. High School diploma, GED, or equivalent certification. Computer literacy with the ability to quickly learn new software programs. Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent. excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs. Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment. JOB RESPONSIBILITIES: Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur. Assists beneficiaries by completing enrollment transaction request transactions, as applicable. Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position. Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position. Follows policies and procedures applicable to the position. Recruiter Contact Info Gurjant Singh Phone: ************ Email: ********************************** ************************ I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

Are you looking for an opportunity to serve Pennsylvania's older adult population? The Pennsylvania Department of Aging (PDA), Bureau of Quality Assurance, is seeking an Aging Services Specialist to join our dedicated team. Your work will help us accomplish our vision of a Pennsylvania where older adults are embraced and empowered to live and age with dignity and respect. Apply today and join us in our mission to promote independence, purpose, and well-being in the lives of older adults across the commonwealth. DESCRIPTION OF WORK As an Aging Services Specialist, you oversee the 52 Area Agencies on Aging's (AAA's) compliance with the Older Adult Protective Services Act (OAPSA), law, program and documentation standards, Department of Aging policies, and the overall quality of service provided by the AAAs under OAPSA. Work involves maintaining thorough and comprehensive knowledge and understanding of the Protective Services law, regulations, and the Pennsylvania Department of Aging (PDA) policies and procedures. You will be expected to maintain a strong knowledge of the application/system utilized by PDA and the Area Agency on Aging (AAA) to review consumer records and identify areas of non-compliance with statutory and departmental directives. This position routinely serves as the team lead to manage all aspects of the Comprehensive Aging Program Evaluation (CAPE) review. You will have the opportunity to review AAA Performance Improvement Plans (PIPs) submitted as a result of the CAPE review findings and work directly with the AAA to provide assistance and recommendations. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the headquarters office in Harrisburg when needed. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: · Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. · Demonstrate a strong understanding of company procedures, processes, tools, and systems. · Take full ownership of customer accounts during the review and servicing process. · Maintain accurate internal records by archiving all necessary documentation and evidence. · Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. · Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. · Request, track, and follow up on any missing or required information from customers. · Provide accurate quotations, pricing details, and policy information to new and existing customers. · Successfully complete the sales process in accordance with the company's regulatory requirements. · Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements · High school diploma or equivalent required. · Active insurance license (Property & Casualty) · Bilingual skills are a plus (Spanish/English preferred). · Ability to learn and apply insurance guidelines, processes, and systems. · Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. · Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition · Time-management skills · Customer-focused mindset with strong problem-solving skills · Previous customer service experience preferred. · Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule · Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. · In-office position and require on-site attendance for all scheduled shifts for Arizona. · Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.

Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease. The Client Services team, within the Customer Experience Organization, collaborates closely with Customer Success Managers (CSMs), Sales, Marketing Operations, Client Analytics, and Engineering teams to deliver exceptional post-sales onboarding experience and proactive customer service for our B2B customers. Tasked with configuring and troubleshooting Omada systems, they coordinate with internal and external partners to provide prompt and accurate responses to client inquiries. The ideal candidate thrives as an individual contributor within a collaborative setting, excelling as a critical thinker who considers solutions rather than limitations, and embraces a proactive stance towards problem-solving. Responsibilities Configure Omada systems and proactively monitor internal readiness to ensure seamless support for customer onboarding and offboarding deadlines Manage the comprehensive life cycle of reporting requests, providing timely updates to Customer Success Managers (CSMs), customers, and relevant third-party vendors Utilize existing data to generate insightful reporting for CSMs and serve as the primary point of contact for additional reporting requests, facilitating collaboration with internal teams Oversee the creation and management of reporting portal access for customers, ensuring secure and user-friendly access to vital data Investigate, triage, and efficiently resolve cases from both external customers and internal stakeholders, serving as a key escalation point for all customer-related issues Resolve complex client problems or disputes in a professional manner, with a focus on customer satisfaction and retention Identify and resolve documentation and workflow gaps and inefficiencies across internal teams, fostering streamlined operations and enhanced productivity Develop and oversee the implementation of Client Services protocols to enhance service delivery and optimize the customer experience Maintain accurate records of customer interactions for training purposes, ensuring knowledge transfer and continuous improvement within the team Track operational metrics at both individual and team levels to assess KPI achievement and initiate corrective measures to enhance performance where needed Support in the preparation and delivery of Quarterly Team Updates for CX Leadership, providing insights into operational performance and key achievements Manage special projects to enhance Client Services protocols and elevating the overall customer experience Competencies Possess strong analytical thinking skills and the ability to make sound judgment calls Demonstrate proactive initiative and self-direction in navigating ambiguous or challenging scenarios, ensuring progress even in the face of uncertainty Communicate effectively by emphasizing the "why" behind decisions, fostering understanding and alignment across teams rather than simply providing "yes" or "no" responses Navigate existing processes adeptly while proactively identifying opportunities for process improvement or innovation to enhance efficiency and effectiveness Exhibit meticulous attention to detail and adaptability in fast-paced, dynamic environments, maintaining precision amidst evolving circumstances Embrace a balanced approach to work, seamlessly transitioning between individual tasks and collaborative endeavors to meet team objectives Possess exceptional communication skills with the ability to identify client needs, anticipating and addressing concerns to deliver outstanding service Exhibit strong problem-solving skills and a track record of making well-informed decisions, even in high-pressure situations Have superior organizational and time management skills, efficiently prioritizing tasks and deadlines to optimize productivity and deliver results Have knowledge of customer service programs and databases, or the ability to learn new software quickly Demonstrate innovative and creative thinking to continuously improve the client experience, ensuring the organization remains at the forefront of industry standards and practices Qualifications Bachelor's degree with 1+ year of equivalent practical experience in a support of operations-related role preferred 4+ years of demonstrated proficiency or equivalent practical experience in a support or operations-related role Proficient in Excel operations, encompassing data sorting, filtering, reformatting, and validation techniques, demonstrating a keen eye for detail and accuracy Familiarity with a diverse range of applications and tools, such as Zendesk (or similar CRM platforms), Salesforce, and Google Suite, showcasing adaptability and technological fluency Proven experience in customer implementation and/or project management within a B2B environment, highlighting the ability to drive successful outcomes and customer satisfaction Prior exposure to the demands of a rapidly evolving organization, adept at navigating the complexities and seizing opportunities for growth and innovation Background in healthcare industry operations, coupled with experience in safeguarding Protected Health Information (PHI), ensuring compliance and confidentiality in all interactions Benefits Competitive salary with generous annual cash bonus Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $72,036 - $90,000*, Colorado Base Compensation Ranges: $68,904 - $86,100*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Pleaseclick here for more information on our Candidate Privacy Notice.

Member Advocate - Member Experience Center-Call handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists. Supervisory Responsibilities: No direct reports. Essential Functions: Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met. Assist members with general inquiries, account management, routine account-related requests such as: account reconciliation, evaluation and explanation of products, service fee and overdraft charges, up to and including fee refunds, transfer of funds, stop payment requests, debit cards (i.e.: usage, limits and dispute processing), credit card and loan payment processing, account maintenance changes (i.e.: name/address, phone, etc.) check reorders and interaction with internal support departments and 3rd parties. Requirements Required Skills / Abilities: Demonstrated dedication to positive, member-focused service. Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner. Good organizational skills and attention to detail. Ability to work through member situations and provide effective and accurate resolutions. Good technical skills and ability to work with multiple systems. Ability to be available at 8:00am M-Sat. Available to work until 5:00pm M-W, 7:00pm Th, 6:00pm Fri, and 1:00pm Sat on a rotational basis. Education / Experience: High school diploma or equivalent. Two plus years of customer service experience, preferably within a financial institution. Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a highly skilled and consultative Services Sales Consultant to support and expand our Enterprise and Federal businesses. This individual will act as the critical liaison between Smarsh Global Services (SGS) and the Enterprise and Federal Sales teams, ensuring customers gain a clear understanding of the value and importance of Smarsh's professional services, migrations, managed services, and compliance-focused delivery offerings. This role requires a unique blend of technical knowledge, business acumen, consultative selling expertise, and the ability to translate customer needs into well-scoped service engagements. The Services Sales Consultant will work closely with SGS product management, sales teams, delivery leaders, and customer success to drive services revenue and accelerate the adoption of Smarsh solutions.Services Sales & Deal Support Drive the sale of professional services, migrations, custom integrations, and managed services offerings. Lead discovery sessions to understand technical, business, and compliance, change management, and governance requirements. Develop high-quality services proposals, statements of work (SOWs), and level-of-effort (LOE) estimates. Collaborate with Enterprise and Federal Sales teams to support deal strategy, reinforce MEDDPICC discipline, and position SGS services early and effectively in the sales cycle. Develop high-quality services proposals, SOWs, LOEs, pricing models, and adoption-focused services plans. Build and deliver persuasive decks and executive presentations that position Smarsh Services as essential to customer transformation. Support RFP/RFI responses that include services components, especially within federal procurement frameworks. Liaison Between SGS & Sales Serve as the primary connection between SGS and the Enterprise/Federal Sales teams. Communicate SGS service capabilities, delivery timelines, dependencies, and resource requirements. Ensure alignment on customer expectations, scope, and delivery commitments. Partner with SGS Delivery and Product Management to ensure smooth handoffs from sales to implementation. Escalate service-related risks and drive cross-functional coordination to resolve issues. Enterprise & Federal Expertise Act as a trusted advisor for customers in heavily regulated industries, especially financial services and federal agencies. Apply working knowledge of SEC/FINRA requirements, FISMA, FedRAMP , FOIA, public records laws, federal data governance, and related compliance frameworks. Understand federal procurement workflows, contracting vehicles, and acquisition cycles. Solution Scoping & Technical Understanding Scope complex solutions involving cloud migrations, data ingestion, communications archiving, supervision workflows, and integrations. Work closely with SGS product management to stay aligned on service offerings, pricing models, and feasibility. Translate customer needs into structured service engagements with clear adoption, governance, change management outcomes, and accurately defined SOWs. Partner with Delivery leadership to ensure scoping accuracy and successful execution. Customer & Executive Engagement Build strong relationships with customer executives, IT leadership, compliance officers, and technical stakeholders. Position SGS services as essential to maximizing product value and ensuring compliant, successful implementation. Present compelling business process redesign and governance recommendations when necessary to drive customer outcomes. Support renewals and expansions by highlighting services that drive long-term customer outcomes. Revenue Ownership Drive services revenue growth across Enterprise and Federal segments. Maintain accurate forecasting, reporting, and pipeline visibility for services deals. Ensure proper service packaging, positioning, qualification (MEDDPICC) and revenue alignment with SGS strategy and financial goals. What will you bring? 8+ years' experience selling professional services, consulting engagements, SaaS implementation services, or complex technical solutions. Experience selling into or supporting federal agencies and understanding their procurement and security requirements. Strong background supporting or selling to large enterprises in regulated markets (financial services, public sector, healthcare, etc.). Proven ability to work cross-functionally with sales, delivery, product, and customer success teams. Consultative selling and strong discovery capability. Excellent written and verbal communication, with executive-level presentation skills. Ability to draft and review SOWs, LOEs, and services proposals. Strong negotiation and conflict-management abilities. Exceptional relationship-building, internally and externally. Ability to advise on governance, change management, and business process redesign. Ability to manage multiple stakeholders and deadlines simultaneously. Understanding of SaaS architectures, cloud environments (AWS/Azure), integrations, and data migrations. Familiarity with compliance archiving, electronic communications retention, and related ecosystems (preferred). About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you. Position Summary:Onit is seeking a client-facing Advisory Services Consultant to help corporate legal departments modernize operations and maximize ROI on their Onit solutions. You'll diagnose current-state processes, translate business priorities into people-process-technology roadmaps, and guide clients through implementation, adoption, and continuous improvement. Partnering with pre-sales, sales, product, and delivery, you'll provide best-practice thought leadership, design metrics and governance, and turn data into actionable recommendations that reduce spend, improve matter and contract throughput, and strengthen compliance. You'll also relay market and customer insights back to product leadership, influence our partner ecosystem, and create content (playbooks, white papers, presentations) that elevates Onit's position as a legal operations leader. This is a client-facing role that combines technical expertise with business acumen and communication skills. You'll translate complex matters into clear, actionable insights that support operational excellence and innovation across the legal ecosystem.Key Responsibilities: Operational Assessment & Strategy: Evaluate legal ops maturity (matter, e-billing/spend, contract lifecycle, compliance) and define prioritized roadmaps with measurable KPIs. Process Design & Optimization: Redesign workflows, roles, and controls; implement operating models and governance to improve efficiency, quality, and risk management. Technology Advisory: Recommend and guide implementation/expansion of Onit products and integrated tools across the legal tech stack; align configurations to business goals. Data-Driven Insights: Build metrics, dashboards, and reporting to monitor performance; analyze trends and legal spend to drive cost control and value realization. Change Management & Adoption: Lead enablement, training, and communications to drive stakeholder buy-in and sustain new ways of working. Go-to-Market Partnership: Collaborate with pre-sales/sales on discovery, value cases, and scoping; shape Statements of Work and identify advisory revenue opportunities. Product & Partner Feedback Loop: Provide structured input to product leadership on enhancements; cultivate partner relationships to extend solution value. Thought Leadership: Develop client-ready artifacts (playbooks, white papers, conference presentations) that codify best practices and market insights. Required Skills: Bachelor's degree in Business, Legal Studies, or related field; advanced degree (MBA/JD) a plus. 7+ years in legal operations, consulting, or business process improvement within a corporate legal department, law firm, or legal tech provider. Proven success implementing and optimizing ELM/e-billing, matter management, CLM, and legal tech; strong understanding of integrations and data flows. Demonstrated ability to analyze complex operational and financial data, define KPIs, and translate insights into clear recommendations and roadmaps. Excellent stakeholder management and communication skills-comfortable with attorneys, operations leaders, finance/procurement, IT, and executives. Strong project/program management skills across discovery, design, implementation, and change management; adept at balancing multiple priorities. Business acumen to align legal strategies with enterprise goals and build value/ROI cases. At Onit, we're committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for. This position will remain open for applications for 7 calendar days from the posting date.

Department: Veteran Services Job Status: Full-Time 2026 Rate of Pay: $26.29 - 32.05 based on experience JOB SUMMARY: Counsels, advises, and assists veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. Acts as an advocate and case manager for veterans in need of such services. Assists the director of the office as needed to advocate, educate and grow the programs for Veterans in Van Buren County. This position reports to the Veterans' Services Director. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess impeccable Customer Service Experience Must possess a thorough knowledge of state and federal laws and regulations governing the provision of veterans' services. Exceptional planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing and writing reports and presentations. Strong planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing reports and presentations. Ability to deliver excellent oral and written communication skills in a manner appropriate to the audience. Exceptional interpersonal and problem-solving skills. Proficient with Adobe, MS Word, PowerPoint, Excel, and Outlook. Ability to complete work online, in the field or in a remote environment. Skill in managing a budget. Work independently and with and team. Excellent customer service skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under County, State and Federal law. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the available benefits. Monitors progress of such referrals to ensure services are coordinated and received. Provides assistance and/or files claims for Veterans' benefits. Specifically, VA Health Care, Compensation Claims, Appeals, Aid and Attendance Claims, Care Giver Claims, Dependency and Indemnity Compensation Claims, Burial Services and Pensions. Monitors all claims filed to assure compliance with all State and Federal law. Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits. Research medical conditions and obtain necessary medical records from physicians to support claims. Obtain necessary financial information and corroborating information as needed. Contact and assist survivors of a deceased veteran in obtaining death information. Apply for benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds and survivor benefits. Advise and assist veterans on all phases of government life insurance. Assist a veteran, or the eligible survivor of a veteran, in obtaining Veterans' Administration home loan benefits. Ensure timelines are met to expedite benefit claims. Assist veterans/dependents in appealing denied claims. Establishes and maintains confidential client files. Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Michigan Department of Veterans Affairs and others service organizations. Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs. Coordinates with Van Buren County Transit Veterans' transportation program to provide services as needed. Composes correspondence and reports regarding inquiries on other Veterans related matters. Assists with grant submissions and reporting requirements. Orders supplies and services for the Veterans' Services Office. Executes an outreach program to provide services to Veterans and their dependents particularly in senior living/adult care facilities in Van Buren County. Assist in Management of Emotional Support Animal Program. Assist in the management and execution of the Van Buren County Horticulture Program. Assist in the Execution of the Veterans Standdown in the Fall. QUALIFICATIONS / EXPERIENCE: Associates Degree and one to three years of experience in a related field; or an equivalent combination of education and experience in veterans' services, human relations, social service fields or business. Must have a valid driver's license. Service in the Armed Forces of the United States, with a discharge under honorable conditions is preferred. Veterans' Services Officers must complete the National Association of County Veterans' Service Officer training and Department of Veterans' Services certification process within one (1) year of their initial hire date and continuing Education Units (CEU's) every year thereafter. OTHER REQUIREMENTS: Must be willing to travel as needed. Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not applicable Supervision Given: Not applicable Reports To: This position reports to the Veterans' Services Director WORK LOCATION AND PHYSICAL DEMANDS: The primary work location is in an office environment. Work may also be done in the community or remotely. Position is physically comfortable; individual has discretion about sitting (80%), walking (10%), and standing, etc. Occasional lifting, pushing, climbing, and pulling may be required of around twenty-five pounds. Occasional evening and/or weekend work may be required. Send Applications To: Van Buren County Administration Building 219 E. Paw Paw Street, Suite 302 Paw Paw, MI 49079 Applications are available from Human Resources Division Phone: ************** Website: ****************************************** Or apply online through our Career Portal! Van Buren County Government is An Equal Opportunity Employer

Provides supervision and control of inmates during booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the Dallas County jail system. Education, Experience and Training: Graduation from an accredited High School/GED program, or have twelve (12) hours from an accredited college or university with a grade “C” or better, and meet all other requirements listed on the current “Statement of Qualifications” sheet which must be signed by each job applicant. Special Requirements/Knowledge, Skills & Abilities: Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be at least 18 years of age. To start as a Detention Service Officer recruit, this position requires successful completion of a polygraph exam, psychological exam, and extensive background investigation. In order to become a full fledged Detention Service Officer, this position requires one year of experience as a jailer and the successful completion of a field training course and a course that includes instruction provided by the Dallas County on federal and state statutes that relate to employment management issues affecting jailers. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment. Must be able to obtain and maintain all State and Sheriff's Department Commissioning requirements. Physical Requirements/Environmental Requirements: Must be able to perform defense tactics against individuals. Requires one or more of the following: prolonged sitting, standing, walking, running, ascending and descending of stairs, both inside and outside. Must be able to work varied days and shift schedules, to include weekends and holidays. Potential exposure to communicable diseases. 1. Performs initial physical search, confiscation and inventory of all personal and unauthorized items, recording of personal and medical information, finger-printing, taking of arrest photos and assuring inmates safety and security prior to processing into a housing unit or release on bond. 2. Handcuffs and removes specified inmates from holdover cells and escorts inmates to and from arraignments. 3. Classifies and compares fingerprints against computerized and hard copies of similar prints to establish the positive identification of each inmate. 4. Supervises the removal, bagging and storage of inmates' street clothes, issuance of jail clothing and bedding and the retrieval of street clothes and dressing of inmates for transfer to court or release from jail. 5. Supervises the authorized release and exchange of money and property to third parties outside the jail. 6. Monitors and controls inmates' behavior in holdover cells and housing unit cells and periodically conducts physical head counts. 7. Controls the operation of internal and external doors and elevators to maximize safety, security and inmate control 8. Supervises the serving of meals, laundering and exchange of clothing and bedding, as well as cleaning and sanitation within a secure facility. 9. Provides kitchen security during food preparation, transportation and cleanup. 10. Escorts inmates to and from the law library, recreation facilities, religious services, visitation and other functions, and assures that all individuals seeking to see inmates have signed in and are authorized visitors. 11. Searches inmates' incoming mail to identify, remove and document any contraband prior to delivering the mail. 12. Operates fire, riot and other equipment required to rapidly respond to jail emergencies and conducts unannounced detailed searches of inmates' cells and other jail facilities to locate and seize contraband. 13. Performs other duties as assigned.

The Member Services Officer I (or II ) is responsible for providing “wow” level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member's needs and effectively resolves member's concerns. The MSO personifies our Promise Principles of “Personal”, “Professional” and “Proactive”. Responsibilities Achieves established goal for sales and member service rating (NPS) and sales/product goals. Directs calls to appropriate personnel as applicable and adheres to the standards of service quality and statistical performance measures during all member interactions. Exercises strong verbal and written communication skills to explain Credit Union policies and to resolve member concerns in a professional and personable manner. Maintains up-to-date knowledge of all federal regulations related to loans and operations. Participates actively in team meetings, contributing to the development of new programs and methods to improve effectiveness of delivery and member service Provides assistance to members in all areas relating to their financial needs (questions, transaction requests, complaints, etc.), while assisting them in the selection of appropriate products and services Must consistently report to work on-time, as scheduled and adhere to schedule adherence guidelines Other duties as assigned. Please note that hours can vary depending on the actual shift. Our contact center is open: Weekdays 7 a.m. to 7 p.m. (PT) Weekends 9 a.m. to 3 p.m. (PT) Qualifications Education Preferred 4 year/Bachelors Degree Knowledge, Skills & Ability Certificates Computer Skills Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills Recent financial institution experience as a teller and/or new accounts representative or in a call center role A working knowledge of the Microsoft office suite of products Experience in troubleshooting basic smartphone and web browser issues A demonstrated aptitude for learning new systems, skills & processes A proven ability to work in a fast paced, deadline driven environment The ability to multi-task with an attention to detail Excellent verbal & written communication skills Superior customer service skills Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $21.27 - USD $31.90 /Hr.

The Member Services Officer I (or II ) is responsible for providing “wow” level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member's needs and effectively resolves member's concerns. The MSO personifies our Promise Principles of “Personal”, “Professional” and “Proactive”. Responsibilities Achieves established goal for sales and member service rating (NPS) and sales/product goals. Directs calls to appropriate personnel as applicable and adheres to the standards of service quality and statistical performance measures during all member interactions. Exercises strong verbal and written communication skills to explain Credit Union policies and to resolve member concerns in a professional and personable manner. Maintains up-to-date knowledge of all federal regulations related to loans and operations. Participates actively in team meetings, contributing to the development of new programs and methods to improve effectiveness of delivery and member service Provides assistance to members in all areas relating to their financial needs (questions, transaction requests, complaints, etc.), while assisting them in the selection of appropriate products and services Must consistently report to work on-time, as scheduled and adhere to schedule adherence guidelines Other duties as assigned. Please note that hours can vary depending on the actual shift. Our contact center is open: Weekdays 7 a.m. to 7 p.m. (PT) Weekends 9 a.m. to 3 p.m. (PT) Qualifications Education Preferred 4 year/Bachelors Degree Knowledge, Skills & Ability Certificates Computer Skills Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills Recent financial institution experience as a teller and/or new accounts representative or in a call center role A working knowledge of the Microsoft office suite of products Experience in troubleshooting basic smartphone and web browser issues A demonstrated aptitude for learning new systems, skills & processes A proven ability to work in a fast paced, deadline driven environment The ability to multi-task with an attention to detail Excellent verbal & written communication skills Superior customer service skills Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $21.27 - USD $31.90 /Hr.

American Beacon Partners Fund Services Officer American Beacon Partners, formerly known as Resolute Investment Managers, is a diversified asset management platform with affiliated and independent partnerships with more than 30 investment managers. Drawing on approximately 40 years of investment expertise, innovation and adaptability, American Beacon Partners delivers enduring value through traditional and alternative solutions designed to meet investors' evolving needs. Driven by future value creation, American Beacon Partners' unique platform delivers strategic benefits through a full suite of distribution, operational and administrative services that may be leveraged by its affiliates. We offer three customizable partnership models tailored for the U.S. wealth and retirement markets. For affiliated partners , we make strategic investments in boutique asset managers to enhance distribution and administrative support functions. For strategic distribution partners , we help investment managers leverage our distribution expertise to achieve greater scale. For sub-advisors to American Beacon Advisors , we assist institutional-caliber asset managers who are seeking to expand their strategies to retail markets through existing funds or new fund launches. With roots as an unaffiliated sub-advised mutual fund sponsor, the majority of our partnerships are with asset managers who invest and operate with full autonomy and independence. American Beacon Partners' affiliates include American Beacon Advisors, Inc.; National Investment Services of America, LLC; RSW Investments Holdings LLC; Shapiro Capital Management LLC; SSI Investment Management LLC; and Resolute Investment Distributors, Inc. In December 2025, the company was named one of the "Best Places to Work in Money Management" by Pensions & Investments for the seventh consecutive year. For more information, please visit **************** Our office is located in Irving, Texas (Las Colinas). This position will have the following consideration: Hybrid: In office, currently Monday-Tuesday-Wednesday each week, with the option to work from home on Thursday and Friday. Job Description: The seasoned and strategic Fund Services Officer will lead and oversee the operational framework supporting our registered funds business. This role is pivotal in ensuring the seamless execution of administrative functions for mutual funds, ETFs, and interval funds, while managing key service provider relationships and driving operational excellence across the platform. Key Responsibilities Leads all administration functions of the registered funds business, including oversight of financial reporting, tax compliance, fund registration, and treasury functions ensuring compliance, accuracy, efficiency, and scalability of services Designs and implements policies and procedures to create a strong control environment and adherence to regulatory requirements for the registered fund business Recommends, negotiates, and manages relationships with auditors, fund counsel and other outsourced service providers, ensuring high-quality service delivery and alignment with fund objectives Prepares and manages materials for Fund Board meetings, ensuring accuracy, clarity, and strategic relevance Monitors and manages platform-wide costs and drives continuous improvement through process optimization and use of technology Guides onboarding of new products and security types, ensuring smooth integration into fund operations Inspires and manages a high-performing team, fostering a culture of accountability, collaboration and continuous improvement Requirements Bachelor's or Master's degree in Finance, Accounting, Business Administration or related field Professional certifications such as CPA or MBA preferred Minimum 10 years of experience in fund operations, with a strong track record in mutual funds, ETFs, and interval funds Proven ability to collaborate effectively across internal teams and external partners Strong understanding of fund legal and accounting requirements, with the ability to navigate complex regulatory landscapes Exceptional organizational and communication skills, with a proactive and solutions-oriented mindset Preferred Attributes Strategic thinker with operational rigor and attention to detail Experience presenting to and working with fund boards and senior stakeholders Demonstrated success in managing third-party vendors and service provider Ability to thrive in a dynamic, fast-paced environment with evolving priorities #LI-Hybrid Job Posted by ApplicantPro

American Beacon Partners, formerly known as Resolute Investment Managers, is a diversified asset management platform with affiliated and independent partnerships with more than 30 investment managers. Drawing on approximately 40 years of investment expertise, innovation and adaptability, American Beacon Partners delivers enduring value through traditional and alternative solutions designed to meet investors' evolving needs. Driven by future value creation, American Beacon Partners' unique platform delivers strategic benefits through a full suite of distribution, operational and administrative services that may be leveraged by its affiliates. We offer three customizable partnership models tailored for the U.S. wealth and retirement markets. For affiliated partners , we make strategic investments in boutique asset managers to enhance distribution and administrative support functions. For strategic distribution partners , we help investment managers leverage our distribution expertise to achieve greater scale. For sub-advisors to American Beacon Advisors , we assist institutional-caliber asset managers who are seeking to expand their strategies to retail markets through existing funds or new fund launches. With roots as an unaffiliated sub-advised mutual fund sponsor, the majority of our partnerships are with asset managers who invest and operate with full autonomy and independence. American Beacon Partners' affiliates include American Beacon Advisors, Inc.; National Investment Services of America, LLC; RSW Investments Holdings LLC; Shapiro Capital Management LLC; SSI Investment Management LLC; and Resolute Investment Distributors, Inc. In December 2025, the company was named one of the "Best Places to Work in Money Management" by Pensions & Investments for the seventh consecutive year. For more information, please visit **************** Our office is located in Irving, Texas (Las Colinas). This position will have the following consideration: Hybrid: In office, currently Monday-Tuesday-Wednesday each week, with the option to work from home on Thursday and Friday. Job Description: The seasoned and strategic Fund Services Officer will lead and oversee the operational framework supporting our registered funds business. This role is pivotal in ensuring the seamless execution of administrative functions for mutual funds, ETFs, and interval funds, while managing key service provider relationships and driving operational excellence across the platform. Key Responsibilities Leads all administration functions of the registered funds business, including oversight of financial reporting, tax compliance, fund registration, and treasury functions ensuring compliance, accuracy, efficiency, and scalability of services Designs and implements policies and procedures to create a strong control environment and adherence to regulatory requirements for the registered fund business Recommends, negotiates, and manages relationships with auditors, fund counsel and other outsourced service providers, ensuring high-quality service delivery and alignment with fund objectives Prepares and manages materials for Fund Board meetings, ensuring accuracy, clarity, and strategic relevance Monitors and manages platform-wide costs and drives continuous improvement through process optimization and use of technology Guides onboarding of new products and security types, ensuring smooth integration into fund operations Inspires and manages a high-performing team, fostering a culture of accountability, collaboration and continuous improvement Requirements Bachelor's or Master's degree in Finance, Accounting, Business Administration or related field Professional certifications such as CPA or MBA preferred Minimum 10 years of experience in fund operations, with a strong track record in mutual funds, ETFs, and interval funds Proven ability to collaborate effectively across internal teams and external partners Strong understanding of fund legal and accounting requirements, with the ability to navigate complex regulatory landscapes Exceptional organizational and communication skills, with a proactive and solutions-oriented mindset Preferred Attributes Strategic thinker with operational rigor and attention to detail Experience presenting to and working with fund boards and senior stakeholders Demonstrated success in managing third-party vendors and service provider Ability to thrive in a dynamic, fast-paced environment with evolving priorities #LI-Hybrid

Primerica is expanding! I am seeking an individual that is COACHABLE and simply MOTIVATED to succeed and to help others succeed! We educate the middle-income consumer proven concepts of HOW MONEY WORKS to obtain financial independence, as well as providing services to protect their income today and for the future. Work schedules are based upon personal availability with the convenience to work from home. Minimum Requirements: * $124 Background Check (Reimbursed) * Age 25+ preferred * Legal to work in the U.S. * NO felonies We offer: * Paid Training Programs * Paid State Licenses * Multiple sources of income * Bonus/Commission Pay (NO quotas) * Advancement as a Broker