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Service officer vs certified medical technician

The differences between service officers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service officer and a certified medical technician. Additionally, a service officer has an average salary of $48,547, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a service officer include customer service, financial services and patrol. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Service officer vs certified medical technician overview

Service OfficerCertified Medical Technician
Yearly salary$48,547$38,859
Hourly rate$23.34$18.68
Growth rate-4%5%
Number of jobs213,294164,424
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 28%
Average age4044
Years of experience1212

What does a service officer do?

A service officer or client services officer is an individual who is a part of a financial management team that delivers services to customers. Service officers provide client support services by maintaining a high level of professionalism and competence in client interactions. They analyze and resolve customer service issues but inform management when they are faced with complex issues to discuss resolutions. Service officers are also required to attend educational training and workshops for their personal growth.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Service officer vs certified medical technician salary

Service officers and certified medical technicians have different pay scales, as shown below.

Service OfficerCertified Medical Technician
Average salary$48,547$38,859
Salary rangeBetween $32,000 And $73,000Between $28,000 And $53,000
Highest paying CityWashington, DCDenton, TX
Highest paying stateNew YorkAlaska
Best paying companyGoogleFavorite Healthcare Staffing
Best paying industryFinanceHealth Care

Differences between service officer and certified medical technician education

There are a few differences between a service officer and a certified medical technician in terms of educational background:

Service OfficerCertified Medical Technician
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common college-University of Connecticut

Service officer vs certified medical technician demographics

Here are the differences between service officers' and certified medical technicians' demographics:

Service OfficerCertified Medical Technician
Average age4044
Gender ratioMale, 50.7% Female, 49.3%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 21.3% Asian, 7.0% White, 52.8% American Indian and Alaska Native, 0.7%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage7%8%

Differences between service officer and certified medical technician duties and responsibilities

Service officer example responsibilities.

  • Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
  • Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
  • Prepare and present PowerPoint presentations for briefings and training.
  • Utilize benefits calculator to assist low income ASC staff to determine eligibility for supplemental programs.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Perform intake duties to determine diagnostic and financial eligibility for those with intellectual and developmental disabilities with Medicaid.
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Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Service officer vs certified medical technician skills

Common service officer skills
  • Customer Service, 22%
  • Financial Services, 7%
  • Patrol, 6%
  • Veterans, 5%
  • Public Safety, 4%
  • Client Service, 3%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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