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Service One jobs - 22 jobs

  • Assistant Branch Manager-Bowling Green

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Assistant Branch Manager - Russellville, KY Service One Credit Union (SOCU) is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a "not-for-profit," our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Brancch Manaager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER Two years of college or an Associate Degree Minimum three years of related experience in the banking/financial services industry. Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141
    $41k-58k yearly est. 24d ago
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  • Assistant Branch Manager-Bowling Green

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Job Description Assistant Branch Manager - Russellville, KY Service One Credit Union (SOCU) is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a "not-for-profit," our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Brancch Manaager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER Two years of college or an Associate Degree Minimum three years of related experience in the banking/financial services industry. Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141 Job Posted by ApplicantPro
    $41k-58k yearly est. 25d ago
  • Teller - Part Time

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    PRIMARY FUNCTION: Is responsible for promptly recognizing the member, determining the nature of his/her request, and providing exceptional front-line member service. SPECIFIC FUNCTIONS: Accurately completes transaction requests for members or refers member to the appropriate staff member. Balances all cash, check and transfer items issued and received according to established policies and procedures. Assists members with basic account maintenance, automatic payments, share draft orders, or other requests. Assists with the processing of mail or night depository items. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. Will work Saturdays. BASIC REQUIREMENTS: Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds. EDUCATIONAL/EXPERIENCE REQUIREMENTS: Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area. OTHER INFORMATION: Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs. Normal business hours are: 8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends. Benefits include paid time off (PTO) and paid Holidays. We offer Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)/Profit Sharing Plan. Tuition reimbursement is available. ** Some of the benefits listed above are offered to full-time associates only.
    $25k-31k yearly est. 24d ago
  • Facilities Maintenance Technician

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    We're looking for a reliable, hands-on Facilities Maintenance Technician to help keep our branches operating safely, efficiently, and in great condition. In this role, you'll perform routine building maintenance, coordinate vendor services, complete monthly inspections, and support facility needs across multiple branch locations. What You'll Do: Respond to and complete maintenance requests Perform basic repairs, painting, and equipment/furniture upkeep Conduct monthly facility inspections and recommend improvements Coordinate and oversee vendor work Ensure compliance with safety, regulatory, and fire standards Handle on-call or after-hours needs as required Travel to out-of-town branches when necessary What We're Looking For: High school diploma or equivalent At least 2 years of facilities or maintenance experience Strong communication and organizational skills Self-motivated, dependable, and comfortable working independently Join our team and help us maintain the safe, welcoming environment our members and employees rely on every day.
    $42k-54k yearly est. 30d ago
  • Compliance Manager

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Join our member-focused credit union committed to integrity, service, and excellence! We're seeking a Compliance Manager reporting to the Director of Compliance to ensure adherence to all state and federal regulations. This role oversees compliance policies, risk assessments, training, and regulatory changes while protecting members and the credit union. What You'll Do: Manage and maintain the credit union's compliance program. Monitor regulatory updates and implement required changes. Conduct internal reviews and risk assessments. Lead and develop compliance staff. Serve as a resource for management and employees on compliance-related matters. Provide training for credit union staff and review marketing materials. What We're Looking For: Bachelor's degree in a related field (or equivalent experience). Minimum 3 years banking or credit union experience in a role requiring compliance knowledge. 2+ years in a supervisory or leadership role leading a team. Compliance certification (CUCE, CU Compliance Expert, or similar) required within 1 year of hire. Why Join Us? At Service One Credit Union, people are at the heart of everything we do. You'll join a team that values collaboration, recognition, and growth-helping both our associates and members thrive.
    $62k-83k yearly est. 60d+ ago
  • Float Teller and Member Contact Specialist - Full Time

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    This position is responsible for providing a high level of quality service to every member both in person and over the phone. Provides members with timely, courteous and professional paying and receiving services, as well as responding to their needs in person. Develops a basic knowledge base of all Credit Union products, services and programs. Promotes the cross-sales and referral process. Adheres to all Credit Union policies and procedures, demonstrating sound judgement within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an accurate and efficient manner. Additionally, a Teller\/ Member Contact Specialist is responsible for performing a broad variety of financial services such as resolving member inquiries, providing account information, and resolving or referring electronic services and issues. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission, Culture and Core Values. Primary Responsibilities * Welcomes and serves members in a friendly and courteous manner, thank the member for their business and use the members name during the transaction. * Performs various paying and receiving functions including checks, deposits, withdrawals, loan and credit card payments, cash advances, and cashier checks and money orders. * Assists with processing mail, ATM and night drop deposits. * Balances cash drawer daily, within specific guidelines. * Assists with the daily opening and closing of the branch and main vault. * Completes all transactions with a high level of accuracy and attention to detail. * Complies with member identification procedures. * Understands and adheres to established teller policies, procedures, and practices. * Processes transactions within assigned limits, obtaining further authorization when necessary. * Ensures compliance with all applicable regulatory requirements. * Assists members with basic account inquiries and requests both in person and over the phone. * Exercises discretion when dealing with confidential information. * Thinks critically, empathizes with the member, and escalates issues when an equitable resolution cannot be obtained. * Strives for first call resolution, but may require research, follow-up, and return calls. * Provides member services such as checkbook orders, stop payments, etc. * Provides account information and processes member requests for statement copies. * Performs general account maintenance on member accounts, such as address changes. * Ensures compliance with all applicable regulatory requirements. * Maintains a proficient knowledge of all Credit Union products and services. * Asks appropriate questions to obtain an understanding of members' needs and recommended products and services that may benefit the member and meet the Credit Union's corporate goals. * Assists in the set-up of online banking accounts. * Resolves or refers electronic service issues including, OLB, Bill Pay, Remote Deposit Capture, Debit Cards, and Credit Cards. * Orders debit cards and assists members in filing debit card disputes as well as informing members of the timeframes associated with debit card claims. * Accepts telephone loan payments on member accounts and quotes consumer loan payoffs. * Actively works to achieve personal, departmental, and organizational sales and service goals. * Confers with other departments to resolve member questions and concerns. * Understands and complies with federal, state, and other rules and regulations relating to products and services. * Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. * Develops working knowledge of Credit Union and branch operations. * Identifies opportunities and actively refers members to appropriate personnel. * Cooperates with other associates to ensure the smooth and efficient delivery of information. * Quotes current deposit and loan rates to existing and prospective members. Educational\/Experience Requirements * High school diploma or GED * Up to six months similar or related experience including customer service and\/or cash handling experience. Qualifications * Must be able to speak, read and write in English. * Basic clerical skills and knowledge of general office equipment. * Good mathematical skills and business aptitude. * Positive, outgoing personality and a \"can -do\" attitude, * Strong verbal and written communication skills. * Good computer skills and the ability to work in Windows -based systems\/Microsoft applications. * Bilingual skills are a plus. * Ability to work various schedules and on Saturdays. * Ability to travel to other branches as needed. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and\/or move 20-35 pounds and occasionally lift and\/or move up to 80 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. ","
    $21k-24k yearly est. 14d ago
  • Facilities Maintenance Technician

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    We're looking for a reliable, hands-on Facilities Maintenance Technician to help keep our branches operating safely, efficiently, and in great condition. In this role, you'll perform routine building maintenance, coordinate vendor services, complete monthly inspections, and support facility needs across multiple branch locations. What You'll Do: * Respond to and complete maintenance requests * Perform basic repairs, painting, and equipment\/furniture upkeep * Conduct monthly facility inspections and recommend improvements * Coordinate and oversee vendor work * Ensure compliance with safety, regulatory, and fire standards * Handle on-call or after-hours needs as required * Travel to out-of-town branches when necessary What We're Looking For: * High school diploma or equivalent * At least 2 years of facilities or maintenance experience * Strong communication and organizational skills * Self-motivated, dependable, and comfortable working independently Join our team and help us maintain the safe, welcoming environment our members and employees rely on every day. ","
    $42k-54k yearly est. 31d ago
  • Compliance Manager

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Join our member-focused credit union committed to integrity, service, and excellence! We're seeking a Compliance Manager reporting to the Director of Compliance to ensure adherence to all state and federal regulations. This role oversees compliance policies, risk assessments, training, and regulatory changes while protecting members and the credit union. What You'll Do: * Manage and maintain the credit union's compliance program. * Monitor regulatory updates and implement required changes. * Conduct internal reviews and risk assessments. * Lead and develop compliance staff. * Serve as a resource for management and employees on compliance-related matters. * Provide training for credit union staff and review marketing materials. What We're Looking For: * Bachelor's degree in a related field (or equivalent experience). * Minimum 3 years banking or credit union experience in a role requiring compliance knowledge. * 2+ years in a supervisory or leadership role leading a team. * Compliance certification (CUCE, CU Compliance Expert, or similar) required within 1 year of hire. Why Join Us? At Service One Credit Union, people are at the heart of everything we do. You'll join a team that values collaboration, recognition, and growth-helping both our associates and members thrive.","
    $62k-83k yearly est. 60d+ ago
  • Teller - Part Time

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    PRIMARY FUNCTION: Is responsible for promptly recognizing the member, determining the nature of his\/her request, and providing exceptional front-line member service. SPECIFIC FUNCTIONS: * Accurately completes transaction requests for members or refers member to the appropriate staff member. * Balances all cash, check and transfer items issued and received according to established policies and procedures. * Assists members with basic account maintenance, automatic payments, share draft orders, or other requests. * Assists with the processing of mail or night depository items. * Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. * Will work Saturdays. BASIC REQUIREMENTS: Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and\/or move 20-35 pounds. EDUCATIONAL\/EXPERIENCE REQUIREMENTS: Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area. OTHER INFORMATION: Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs. Normal business hours are: 8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends. Benefits include paid time off (PTO) and paid Holidays. We offer Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)\/Profit Sharing Plan. Tuition reimbursement is available. Some of the benefits listed above are offered to full-time associates only.","
    $25k-31k yearly est. 24d ago
  • Facilities Maintenance Technician

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Job Description We're looking for a reliable, hands-on Facilities Maintenance Technician to help keep our branches operating safely, efficiently, and in great condition. In this role, you'll perform routine building maintenance, coordinate vendor services, complete monthly inspections, and support facility needs across multiple branch locations. What You'll Do: Respond to and complete maintenance requests Perform basic repairs, painting, and equipment/furniture upkeep Conduct monthly facility inspections and recommend improvements Coordinate and oversee vendor work Ensure compliance with safety, regulatory, and fire standards Handle on-call or after-hours needs as required Travel to out-of-town branches when necessary What We're Looking For: High school diploma or equivalent At least 2 years of facilities or maintenance experience Strong communication and organizational skills Self-motivated, dependable, and comfortable working independently Join our team and help us maintain the safe, welcoming environment our members and employees rely on every day. Job Posted by ApplicantPro
    $42k-54k yearly est. 31d ago
  • Assistant Branch Manager-Bowling Green

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Assistant Branch Manager - Russellville, KY Service One Credit Union (SOCU) is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a \"not-for-profit,\" our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Brancch Manaager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER * Two years of college or an Associate Degree * Minimum three years of related experience in the banking\/financial services industry. * Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141 ","
    $41k-58k yearly est. 24d ago
  • Compliance Manager

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Job Description Join our member-focused credit union committed to integrity, service, and excellence! We're seeking a Compliance Manager reporting to the Director of Compliance to ensure adherence to all state and federal regulations. This role oversees compliance policies, risk assessments, training, and regulatory changes while protecting members and the credit union. What You'll Do: Manage and maintain the credit union's compliance program. Monitor regulatory updates and implement required changes. Conduct internal reviews and risk assessments. Lead and develop compliance staff. Serve as a resource for management and employees on compliance-related matters. Provide training for credit union staff and review marketing materials. What We're Looking For: Bachelor's degree in a related field (or equivalent experience). Minimum 3 years banking or credit union experience in a role requiring compliance knowledge. 2+ years in a supervisory or leadership role leading a team. Compliance certification (CUCE, CU Compliance Expert, or similar) required within 1 year of hire. Why Join Us? At Service One Credit Union, people are at the heart of everything we do. You'll join a team that values collaboration, recognition, and growth-helping both our associates and members thrive. Job Posted by ApplicantPro
    $62k-83k yearly est. 3d ago
  • Float Teller and Member Contact Specialist - Full Time

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    Job Description This position is responsible for providing a high level of quality service to every member both in person and over the phone. Provides members with timely, courteous and professional paying and receiving services, as well as responding to their needs in person. Develops a basic knowledge base of all Credit Union products, services and programs. Promotes the cross-sales and referral process. Adheres to all Credit Union policies and procedures, demonstrating sound judgement within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an accurate and efficient manner. Additionally, a Teller/ Member Contact Specialist is responsible for performing a broad variety of financial services such as resolving member inquiries, providing account information, and resolving or referring electronic services and issues. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission, Culture and Core Values. Primary Responsibilities Welcomes and serves members in a friendly and courteous manner, thank the member for their business and use the members name during the transaction. Performs various paying and receiving functions including checks, deposits, withdrawals, loan and credit card payments, cash advances, and cashier checks and money orders. Assists with processing mail, ATM and night drop deposits. Balances cash drawer daily, within specific guidelines. Assists with the daily opening and closing of the branch and main vault. Completes all transactions with a high level of accuracy and attention to detail. Complies with member identification procedures. Understands and adheres to established teller policies, procedures, and practices. Processes transactions within assigned limits, obtaining further authorization when necessary. Ensures compliance with all applicable regulatory requirements. Assists members with basic account inquiries and requests both in person and over the phone. Exercises discretion when dealing with confidential information. Thinks critically, empathizes with the member, and escalates issues when an equitable resolution cannot be obtained. Strives for first call resolution, but may require research, follow-up, and return calls. Provides member services such as checkbook orders, stop payments, etc. Provides account information and processes member requests for statement copies. Performs general account maintenance on member accounts, such as address changes. Ensures compliance with all applicable regulatory requirements. Maintains a proficient knowledge of all Credit Union products and services. Asks appropriate questions to obtain an understanding of members' needs and recommended products and services that may benefit the member and meet the Credit Union's corporate goals. Assists in the set-up of online banking accounts. Resolves or refers electronic service issues including, OLB, Bill Pay, Remote Deposit Capture, Debit Cards, and Credit Cards. Orders debit cards and assists members in filing debit card disputes as well as informing members of the timeframes associated with debit card claims. Accepts telephone loan payments on member accounts and quotes consumer loan payoffs. Actively works to achieve personal, departmental, and organizational sales and service goals. Confers with other departments to resolve member questions and concerns. Understands and complies with federal, state, and other rules and regulations relating to products and services. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. Develops working knowledge of Credit Union and branch operations. Identifies opportunities and actively refers members to appropriate personnel. Cooperates with other associates to ensure the smooth and efficient delivery of information. Quotes current deposit and loan rates to existing and prospective members. Educational/Experience Requirements High school diploma or GED Up to six months similar or related experience including customer service and/or cash handling experience. Qualifications Must be able to speak, read and write in English. Basic clerical skills and knowledge of general office equipment. Good mathematical skills and business aptitude. Positive, outgoing personality and a "can -do" attitude, Strong verbal and written communication skills. Good computer skills and the ability to work in Windows -based systems/Microsoft applications. Bilingual skills are a plus. Ability to work various schedules and on Saturdays. Ability to travel to other branches as needed. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Job Posted by ApplicantPro
    $21k-24k yearly est. 14d ago
  • Assistant Branch Manager-Scottsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Scottsville, KY

    Assistant Branch Manager - Scottsville, KY Service One Credit Union (SOCU) of Scottsville, KY is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a "not-for-profit," our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Branch Manager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER Two years of college or an Associate Degree Minimum three years of related experience in the banking/financial services industry. Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141
    $41k-58k yearly est. 30d ago
  • Teller - Part Time Hopkinsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Hopkinsville, KY

    PRIMARY FUNCTION: Is responsible for promptly recognizing the member, determining the nature of his/her request, and providing exceptional front-line member service. SPECIFIC FUNCTIONS: Accurately completes transaction requests for members or refers member to the appropriate staff member. Balances all cash, check and transfer items issued and received according to established policies and procedures. Assists members with basic account maintenance, automatic payments, share draft orders, or other requests. Assists with the processing of mail or night depository items. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. Will work Saturdays. BASIC REQUIREMENTS: Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds. EDUCATIONAL/EXPERIENCE REQUIREMENTS: Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area. OTHER INFORMATION: Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs. Normal business hours are: 8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends. Benefits include paid time off (PTO) and paid Holidays. We offer Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)/Profit Sharing Plan. Tuition reimbursement is available. ** Some of the benefits listed above are offered to full-time associates only.
    $25k-31k yearly est. 60d+ ago
  • Assistant Branch Manager-Scottsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Scottsville, KY

    Assistant Branch Manager - Scottsville, KY Service One Credit Union (SOCU) of Scottsville, KY is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a \"not-for-profit,\" our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Branch Manager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER * Two years of college or an Associate Degree * Minimum three years of related experience in the banking\/financial services industry. * Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141 ","
    $41k-58k yearly est. 31d ago
  • Float Teller and Member Contact Specialist - Full Time

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Bowling Green, KY

    This position is responsible for providing a high level of quality service to every member both in person and over the phone. Provides members with timely, courteous and professional paying and receiving services, as well as responding to their needs in person. Develops a basic knowledge base of all Credit Union products, services and programs. Promotes the cross-sales and referral process. Adheres to all Credit Union policies and procedures, demonstrating sound judgement within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an accurate and efficient manner. Additionally, a Teller/ Member Contact Specialist is responsible for performing a broad variety of financial services such as resolving member inquiries, providing account information, and resolving or referring electronic services and issues. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission, Culture and Core Values. Primary Responsibilities Welcomes and serves members in a friendly and courteous manner, thank the member for their business and use the members name during the transaction. Performs various paying and receiving functions including checks, deposits, withdrawals, loan and credit card payments, cash advances, and cashier checks and money orders. Assists with processing mail, ATM and night drop deposits. Balances cash drawer daily, within specific guidelines. Assists with the daily opening and closing of the branch and main vault. Completes all transactions with a high level of accuracy and attention to detail. Complies with member identification procedures. Understands and adheres to established teller policies, procedures, and practices. Processes transactions within assigned limits, obtaining further authorization when necessary. Ensures compliance with all applicable regulatory requirements. Assists members with basic account inquiries and requests both in person and over the phone. Exercises discretion when dealing with confidential information. Thinks critically, empathizes with the member, and escalates issues when an equitable resolution cannot be obtained. Strives for first call resolution, but may require research, follow-up, and return calls. Provides member services such as checkbook orders, stop payments, etc. Provides account information and processes member requests for statement copies. Performs general account maintenance on member accounts, such as address changes. Ensures compliance with all applicable regulatory requirements. Maintains a proficient knowledge of all Credit Union products and services. Asks appropriate questions to obtain an understanding of members' needs and recommended products and services that may benefit the member and meet the Credit Union's corporate goals. Assists in the set-up of online banking accounts. Resolves or refers electronic service issues including, OLB, Bill Pay, Remote Deposit Capture, Debit Cards, and Credit Cards. Orders debit cards and assists members in filing debit card disputes as well as informing members of the timeframes associated with debit card claims. Accepts telephone loan payments on member accounts and quotes consumer loan payoffs. Actively works to achieve personal, departmental, and organizational sales and service goals. Confers with other departments to resolve member questions and concerns. Understands and complies with federal, state, and other rules and regulations relating to products and services. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. Develops working knowledge of Credit Union and branch operations. Identifies opportunities and actively refers members to appropriate personnel. Cooperates with other associates to ensure the smooth and efficient delivery of information. Quotes current deposit and loan rates to existing and prospective members. Educational/Experience Requirements High school diploma or GED Up to six months similar or related experience including customer service and/or cash handling experience. Qualifications Must be able to speak, read and write in English. Basic clerical skills and knowledge of general office equipment. Good mathematical skills and business aptitude. Positive, outgoing personality and a "can -do" attitude, Strong verbal and written communication skills. Good computer skills and the ability to work in Windows -based systems/Microsoft applications. Bilingual skills are a plus. Ability to work various schedules and on Saturdays. Ability to travel to other branches as needed. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
    $21k-24k yearly est. 14d ago
  • Assistant Branch Manager-Scottsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Scottsville, KY

    Job Description Assistant Branch Manager - Scottsville, KY Service One Credit Union (SOCU) of Scottsville, KY is looking to hire a full-time Assistant Branch Manager. Are you looking to further your career in the financial services industry? Would you like to work with a supportive and positive team? If so, please read on! This position earns a competitive salary. We also offer excellent benefits and perks, including a 401(k) plan with free advisory services, tuition reimbursement, profit sharing, corporate gym membership discounts, opportunities to volunteer in the community, and employee engagement programs as well as employer-paid life and long-term disability (LTD). Additionally, our employees enjoy a free premium account which includes free mobile phone insurance, discounts on installment loan rates, identity theft recovery, and travel and shopping discounts. If this sounds like the right opportunity in the financial services industry for you, apply today! ABOUT SERVICE ONE CREDIT UNON (SOCU) Started in 1963 by a group of Western Kentucky University faculty and staff, we now accept anyone who lives, works, or worships in BRADD area of South-Central Kentucky. We are committed to enabling our members to reach their financial goals and always evaluating ways to improve our credit union to better serve their needs. As a "not-for-profit," our profits are returned to our membership in the form of better rates, lower fees, dividends, and improved services. We have been voted the Daily News Best of Bowling Green credit union for the last two years! Culture is very important to us. We work hard to hire and retain team members who fit into our positive and service-oriented work culture. We offer competitive pay, exceptional benefits, and great work-life balance. A DAY IN THE LIFE OF OUR Assistant Branch Manager As our Assistant Branch Manager, you play a vital role in our credit union. You will coach and develops associates by providing training on procedures, processes, sales, and referral techniques. You will be responsible for creating a climate that delivers an exceptional experience for both members and associates. To support a world-class member experience, you balance processes with the need to provide a frictionless experience for our members. You proactively build a cohesive team and work to coach and develop team members to reach their full potential. You will support branch management to achieve branch strategic goals. Each day, you leave feeling great about the work you do to ensure we are achieving exceptional member service! QUALIFICATIONS FOR OUR ASSISTANT BRANCH MANAGER Two years of college or an Associate Degree Minimum three years of related experience in the banking/financial services industry. Equivalent work experience may be substituted for education requirement. Equivalent work experience will be accepted in lieu of a associate degree. Are you highly motivated and enjoy working with others? Can you appropriately delegate tasks and follow through to ensure good results? Do you enjoy leading others? If so, you might just be perfect for this position in the financial services industry! READY TO JOIN OUR FINANCIAL SERVICES TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this branch manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 42141 Job Posted by ApplicantPro
    $41k-58k yearly est. 4d ago
  • Teller - Part Time Hopkinsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Hopkinsville, KY

    PRIMARY FUNCTION: Is responsible for promptly recognizing the member, determining the nature of his\/her request, and providing exceptional front-line member service. SPECIFIC FUNCTIONS: * Accurately completes transaction requests for members or refers member to the appropriate staff member. * Balances all cash, check and transfer items issued and received according to established policies and procedures. * Assists members with basic account maintenance, automatic payments, share draft orders, or other requests. * Assists with the processing of mail or night depository items. * Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. * Will work Saturdays. BASIC REQUIREMENTS: Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and\/or move 20-35 pounds. EDUCATIONAL\/EXPERIENCE REQUIREMENTS: Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area. OTHER INFORMATION: Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs. Normal business hours are: 8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends. Benefits include paid time off (PTO) and paid Holidays. We offer Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)\/Profit Sharing Plan. Tuition reimbursement is available. Some of the benefits listed above are offered to full-time associates only.","
    $25k-31k yearly est. 60d+ ago
  • Teller - Part Time Scottsville

    Service One Credit Union 4.1company rating

    Service One Credit Union job in Scottsville, KY

    PRIMARY FUNCTION: Is responsible for promptly recognizing the member, determining the nature of his\/her request, and providing exceptional front-line member service. SPECIFIC FUNCTIONS: * Accurately completes transaction requests for members or refers member to the appropriate staff member. * Balances all cash, check and transfer items issued and received according to established policies and procedures. * Assists members with basic account maintenance, automatic payments, share draft orders, or other requests. * Assists with the processing of mail or night depository items. * Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. * Will work Saturdays. BASIC REQUIREMENTS: Requires a complete knowledge of savings, depository, withdrawal and transfer policies and procedures. The ability to accurately handle cash and a large volume of transactions is necessary. Requires proficiency in Microsoft Office and in the use of the core processing platform. Good communication skills, mental alertness, punctuality, dependability, neatness in appearance, and a cooperative, courteous attitude toward members and other associates are also requirements. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and\/or move 20-35 pounds. EDUCATIONAL\/EXPERIENCE REQUIREMENTS: Requires some education up to the equivalent of a four-year high school education with experience in a similar or related area. OTHER INFORMATION: Service One offers a friendly, fast paced work environment. As a Teller, you can build experience and knowledge of the financial industry first hand, while helping members meet their financial needs. Normal business hours are: 8:00 a.m. 5:00 p.m. Monday through Friday, and 8:00 a.m. 1:00 p.m. on Saturday, which means no late nights or long weekends. Benefits include paid time off (PTO) and paid Holidays. We offer Dental and Vision insurance and Life, AD&D and LTD insurance, and a Flexible Spending Account (FSA). We also have a 401(k)\/Profit Sharing Plan. Tuition reimbursement is available. Some of the benefits listed above are offered to full-time associates only.","
    $25k-31k yearly est. 60d+ ago

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