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Service Operator Careers

Are you always losing your connection to your cable line or do you have a low-speed internet? While facing such issues with any of these services, who do you contact? The Service Operator!! The one who physically solves your problems. They not only provide you with solutions, but if a failure occurs, they forward your request to higher authorities for instant action. They can offer you help both online and by physically being there.

You can apply for the post of Service Operator after completing high school. In addition to that, you'll require analytical and mechanical knowledge to fulfil your job responsibilities. And if you have experience working in customer services, you will be able to absorb information at a faster pace.

No doubt the service operator is a very demanding field, and you have to be vigilant to perform your duties properly. But getting paid $43 per hour on average justifies your effort and skills. Although it's a desk job, still be prepared for the site visits and operations.

There is more than meets the eye when it comes to being a service operator. For example, did you know that they make an average of $20.32 an hour? That's $42,256 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Service Operator Do

There are certain skills that many service operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, customer-service skills and interpersonal skills.

When it comes to the most important skills required to be a service operator, we found that a lot of resumes listed 19.3% of service operators included customer service, while 8.9% of resumes included emergency, and 6.9% of resumes included cdl. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service operator job title. But what industry to start with? Most service operators actually find jobs in the technology and health care industries.

How To Become a Service Operator

If you're interested in becoming a service operator, one of the first things to consider is how much education you need. We've determined that 28.7% of service operators have a bachelor's degree. In terms of higher education levels, we found that 4.2% of service operators have master's degrees. Even though some service operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service operator. When we researched the most common majors for a service operator, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on service operator resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a service operator. In fact, many service operator jobs require experience in a role such as customer service representative. Meanwhile, many service operators also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$42,256
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
37,508
Job Openings

Service Operator Career Paths

Top Careers Before Service Operator

Cashier
17.4 %

Top Careers After Service Operator

Cashier
11.8 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Operator

Service Operators in America make an average salary of $42,256 per year or $20 per hour. The top 10 percent makes over $99,000 per year, while the bottom 10 percent under $17,000 per year.
Average Salary
$42,256

Best Paying Cities

City
ascdesc
Average Salarydesc
Redmond, WA
Salary Range106k - 119k$113k$112,892
New York, NY
Salary Range34k - 76k$52k$51,852
Lawrence, MA
Salary Range33k - 74k$50k$50,084
Chicago, IL
Salary Range31k - 69k$46k$46,394
Lincoln, NE
Salary Range30k - 66k$45k$44,519
Bethesda, MD
Salary Range29k - 65k$44k$44,074
$13k
$119k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Tow/Light Service Operator, Emergency Roadside
Tow/Light Service Operator, Emergency Roadside
AAA Auto Club
AAA Auto Club
01/29/2021
01/29/2021
$35,50001/29/2021
$35,500
Tow/Light Service Operator, Emergency Roadside
Tow/Light Service Operator, Emergency Roadside
The Auto Club Group
The Auto Club Group
01/28/2021
01/28/2021
$35,50001/28/2021
$35,500
Tow/Light Service Operator, Emergency Roadside
Tow/Light Service Operator, Emergency Roadside
Auto Club Group
Auto Club Group
01/28/2021
01/28/2021
$35,50001/28/2021
$35,500
Room Service Operator
Room Service Operator
Sodexo
Sodexo
01/28/2021
01/28/2021
$27,13101/28/2021
$27,131
Service Operator-Buffer Formulation
Service Operator-Buffer Formulation
Randstad
Randstad
01/21/2021
01/21/2021
$41,46901/21/2021
$41,469
See More Recent Salaries

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Service Operator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Operator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Operator Resume

At Zippia, we went through countless Service Operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Service Operator Demographics

Gender

female

48.3 %

male

47.1 %

unknown

4.6 %

Ethnicity

White

63.7 %

Hispanic or Latino

16.8 %

Black or African American

13.5 %

Foreign Languages Spoken

Spanish

66.7 %

French

6.2 %

Portuguese

2.7 %
See More Demographics

Service Operator Education

Degrees

High School Diploma

32.8 %

Bachelors

28.7 %

Associate

17.9 %
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.3% of service operators listed customer service on their resume, but soft skills such as computer skills and customer-service skills are important as well.

Best States For a Service Operator

Some places are better than others when it comes to starting a career as a service operator. The best states for people in this position are Washington, Hawaii, Connecticut, and Oregon. Service operators make the most in Washington with an average salary of $112,648. Whereas in Hawaii and Connecticut, they would average $63,875 and $57,992, respectively. While service operators would only make an average of $55,790 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Hawaii

Total Service Operator Jobs:
191
Highest 10% Earn:
$135,000
Location Quotient:
2.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Minnesota

Total Service Operator Jobs:
806
Highest 10% Earn:
$108,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Service Operator Jobs:
1,991
Highest 10% Earn:
$106,000
Location Quotient:
2.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Operator Employers

1. Halliburton
4.8
Avg. Salary: 
$76,294
Service Operators Hired: 
1,029+
2. AT&T
4.8
Avg. Salary: 
$76,294
Service Operators Hired: 
144+
3. CarMax
4.8
Avg. Salary: 
$76,294
Service Operators Hired: 
92+
4. Microsoft
4.9
Avg. Salary: 
$112,648
Service Operators Hired: 
79+
5. Ricoh
4.3
Avg. Salary: 
$113,240
Service Operators Hired: 
78+
6. Verizon Communications
4.7
Avg. Salary: 
$76,294
Service Operators Hired: 
67+

Service Operator Videos

Updated October 2, 2020