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Best service operator certifications

The best certifications for a service operator are Certified Clinical Medical Assistant (NHA), International Accredited Business Accountant (IABA), and IT Information Library Foundations Certification (ITIL).

Service operator certifications demonstrate your competency as a service operator to employers. However, not all service operator certifications provide the same value.

Below is a list of the best service operator certifications. Obtaining a service operator certification will give you a leg up when you apply for jobs and increase your potential salary.

7 best service operator certifications

1. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

2. International Accredited Business Accountant (IABA)

ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? No

3. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No

4. Certified Customer Service Specialist (CSS)

The Customer Service Specialist (CSS) is a certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are Safety, Ethics, Respect, Teamwork, Communication, Telephone and Email Techniques, Problem Solving, Interpersonal Relationships, and Sales and Marketing.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
ETA International

5. Nationally Certified Medical Office Assistant (NCMOA)

Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

6. Associate Service Executive (ASE)

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 7 year(s)

7. EPA Amusement Operators Safety Certification (EPA)

A comprehensive, equipment specific safety program designed to provide operators and their employees with a thorough understanding of best risk management practices. Industry accidents, which serve to put a spotlight on potential issues, can often be avoided through the utilization of proper risk management techniques.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Event Planners Association

What is the best certification for a service operator?

The best service operator certification is Certified Clinical Medical Assistant (NHA). The Certified Clinical Medical Assistant (NHA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this service operator certification:

  • To become a certified Certified Clinical Medical Assistant (NHA), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 2 year.
Best certifications

The most common combination of service operator certifications include: Certified Clinical Medical Assistant (NHA), International Accredited Business Accountant (IABA), and IT Information Library Foundations Certification (ITIL).

Online courses for service operators to earn certifications

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1. Operate Alibaba Cloud Systems and Services

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Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

2. CVS Health Call Center Customer Service

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The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

4. Customer Service

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How to Approach New Customers and Maintain Existing Ones...

5. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

6. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Start Improving Customer Service

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8. Customer Service Basics: Improve your Service now

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9. [2023] Customer Service 2.0: Learn Digital Customer Service

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10. Customer Service Fundamentals: Putting People First

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11. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

12. Customer Service Mastery: Delight Every Customer

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13. Operations Management: Supply Chains, Products and Services

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15. Customer Service, Customer Support, And Customer Experience

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16. Customer Service: Keep 'em coming back!

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17. Outstanding Customer Service - The Ultimate Guide!

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

18. SAP Customer Service (CS/SM) - Service Management module

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

19. Brilliant Customer Service: How to Impress your Customers!

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Enhance your customer support and truly differentiate yourself from your competition!...

20. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

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