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Service operator education requirements

Updated January 8, 2025
2 min read
Usually, service operators don't need a college education. The most common degree for service operators is bachelor's degree with 34% graduates, with only 30% service operator graduates earning high school diploma. Service operators who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include customer service, food handling and emergency calls.

Popular service operator certifications include Certified Clinical Medical Assistant (NHA), International Accredited Business Accountant (IABA), or IT Information Library Foundations Certification (ITIL). To improve service operator qualification and skills, we prepared some online courses to help in service operator education paths.

What education do you need to become a service operator?

What degree do you need to be a service operator?

The most common degree for service operators is bachelor's degree, with 34% of service operators earning that degree. The second and third most common degree levels are high school diploma degree at 30% and high school diploma degree at 21%.
  • Bachelor's, 34%
  • High School Diploma, 30%
  • Associate, 21%
  • Diploma, 7%
  • Other Degrees, 8%

What should I major in to become a service operator?

You should major in business to become a service operator. 31% of service operators major in business. Other common majors for a service operator include general studies and criminal justice.

Best majors for service operators

RankMajorPercentages
1Business30.9%
2General Studies8.4%
3Criminal Justice7.8%
4Psychology5.3%
5Accounting5.1%

20 best online courses for service operators

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1. Operate Alibaba Cloud Systems and Services

coursera

Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

5. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

9. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

10. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

12. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

13. Operations Management: Supply Chains, Products and Services

udemy
4.3
(833)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

14. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

15. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

16. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

18. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

19. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

20. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

Average service operator salary by education level

Service operator education levelService operator salary
High School Diploma or Less$37,563

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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