Service order clerk jobs near me

We are seeking a detail-oriented and organized Information Entry Clerk to join our growing team. As an Information Entry Clerk, you will play a crucial role in maintaining our database and ensuring that all information is accurately entered, stored, and retrieved. You will be responsible for inputting data from various sources, verifying the accuracy of the information, and updating our systems as necessary. This position requires a keen eye for detail, as errors can lead to significant operational impacts. The ideal candidate will be proficient in data entry and familiar with various data management tools. You will work closely with different departments to assist with information management and help streamline our processes. Being proactive, efficient, and able to work independently while managing multiple tasks will be key to succeeding in this role. If you are passionate about data accuracy and have strong organizational skills, we would love to hear from you. This is a fantastic opportunity to contribute to our team while developing your skills in a dynamic environment. Join us in making a difference through meticulous data management and support. Responsibilities Accurately input data into company databases following established guidelines. Verify and correct data discrepancies to ensure accuracy and completeness. Compile and sort information according to priorities and deadlines. Assist in the development and maintenance of databases. Prepare and distribute reports summarizing data as needed. Respond to inquiries regarding data and provide necessary information to internal teams. Maintain confidentiality and integrity of company information. Requirements High school diploma or equivalent; additional certification in data entry is a plus. Proven experience in a data entry role or similar position. Strong attention to detail and accuracy in data entry tasks. Proficient in Microsoft Office Suite, especially Excel and Word. Familiarity with data management software and database systems. Excellent organizational skills and the ability to manage multiple tasks. Strong communication skills, both verbal and written.

Storage Protectors is a leading provider of storage protection solutions and facility management services. We pride ourselves on offering clean, safe, and professionally maintained storage environments for our customers. Our team is dedicated to creating a positive experience by ensuring our facilities are always in top condition. We are seeking a detail-oriented and organized Information Entry Clerk to join our team. The successful candidate will be responsible for entering and updating data accurately and efficiently in our systems and databases. This role is critical in supporting the smooth operation of business processes by maintaining up-to-date, reliable information. Key Responsibilities: Accurately input data from source documents into electronic systems Verify and correct data for accuracy, completeness, and consistency Maintain and update records in internal databases and tracking systems Review files and records to ensure correct information is entered Perform routine data audits and quality checks Organize and maintain digital and physical filing systems as required Collaborate with other departments to clarify or gather missing information Maintain confidentiality of sensitive information and adhere to data protection policies Generate basic reports and summaries as requested by management Follow company procedures and productivity standards for data entry Qualifications: High school diploma or equivalent; additional certification in office administration or data management is a plus Proven experience as a data entry clerk, information entry clerk, or similar role Fast and accurate typing skills Proficiency with Microsoft Office (especially Excel) and data entry software Strong attention to detail and organizational skills Ability to work independently and handle repetitive tasks with accuracy Basic knowledge of database management systems is a plus Good written and verbal communication skills Working Conditions: remote work setting Extended periods of sitting and working on a computer May involve handling confidential or sensitive information Standard working hours with occasional need for overtime during peak periods

Murphy Business & Financial Corporation is a prominent firm specializing in business brokerage and financial services. With a dedicated team of professionals, we provide expert guidance and innovative solutions to our clients in the financial sector. We are committed to fostering a collaborative and dynamic work environment, and we are seeking to fill the position of Information Entry Clerk. Responsibilities: Enter and maintain accurate data in various databases and systems. Review and verify data for accuracy and completeness. Assist in generating reports and summarizing data for management review. Collaborate with team members to ensure data integrity and consistency. Perform routine data quality checks and audits. Respond to data inquiries and provide support to other departments as needed. Adhere to company policies and procedures regarding data management and confidentiality. Requirements: High school diploma or equivalent. Strong attention to detail and accuracy. Proficient in Microsoft Office Suite, particularly Excel. Ability to work independently and manage time effectively. Strong organizational and problem-solving skills. Excellent communication skills, both written and verbal. Benefits: Flexible work schedule and the opportunity to work remotely. Competitive salary with performance-based incentives. Access to ongoing training and professional development programs. A positive and supportive team environment.

Work at Home Entry Level Order Processor / Data Entry / Typist / Back - Front Office Clerks / Secretary / Supervision / Business Development / Online Survey / Office Administration / Accounts Payable / Sales / Marketing / Advertising / Customer Service Part Time Admin Clerical Jobs. NEVER BEFORE SEEN: Make money online by processing data forms everyday. Proven to generate up to $300+ per day! This is a lucrative and unique method made possible only in recent years! This is a work at home opportunity and we are looking for individuals who are willing to work from home. No experience is needed, we will take care of the training. Paychecks are guaranteed. Full time/part time positions are available now. How Does This Work? Thousands of companies have contracted their data entry needs to us. As a results, we need to hire more individuals to help us process that data. Large fortune 500 companies need forms written up such as, receipt forms, brochures, customer lists, e-mailing lists, etc. You are paid twice monthly (1st and 16th of each month). You have the option of direct deposit or check. An internet connection or access to the internet Experience is not needed however, you need to be able of working from home Basic typing skills We do NOT require any special skills, previous business experience or education Anyone can register and begin working immediately Payment Receive payment every two weeks via checkor choose to get paid weekly via direct deposit Full Time/Part Time Work From Home Data Processor Positions Available Today. POSITIONS ARE STILL AVAILABLE - GET STARTED RIGHT NOW The company recognizes and rewards those who exceed expectations.

LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. This is the perfect role for someone with strong communication skills and a friendly yet professional telephone manner. You will have good IT skills, specifically with Microsoft Word and Excel with CRM database experience, and ideally have a knowledge and understanding of responsibility for defects. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Let's face it. You wouldn't be on our career page reading this if you weren't in the job market looking for a change. Intrigued? So are we. ABI is seeking a Data Entry Clerk (internally known as Order Entry Specialist) role is to process new orders. The primary objective of the position is to establish correct information in preparing legal documents to be sent to all appropriate parties. This role is 100% REMOTE. The hours will be Monday-Friday, 8:00am-5:00pm PT.It may be necessary to work overtime depending on business needs. Responsibilities Essential Functions - All Identify orders that cannot be processed without additional information, documentation, or clarification, and flag the order accordingly. Maintain client, court and facility databases as required. Assist with department clerical work and/or any other duties as indicated by the supervisor/manager. Determine when an order has corrections to be made and return it to the individual who entered the order for any corrections and/or questions. Enter the appropriate status in the system that the order has been reviewed; and that the order has been sent to print. Ensure all necessary legal documents, internal forms or client attachments are included with the order. Data Entry Clerical Administrative Qualifications High School Diploma or equivalent required. Prior work experience in data entry. Preferred work experience in a medical, legal, or insurance claims office. Typing proficiency, preferred level of at least 45 wpm accuracy, no errors. Has some understanding of the internal processes of medical facilities and med-legal terminology.

Your Opportunity: We are looking for a Order Entry Representative to join the Order Entry team! In this position, you would play a crucial role in ensuring that the production floor has everything they need in order to create the product for our customers.Your Shift: Monday - Friday, 8:00 AM to 5:00 PM. Your Responsibilities: Editing orders in preparation for the production floor. Prioritize orders according to ship date requests or any identified special considerations. Verify sample and order specifications, extension of price, assign commission rate, and assign appropriate ship or proof date according to service schedule. Research/and resolve missing/incorrect specifications pertaining to orders. Verify the correct art is pulled into the sales order for transmission of the purchase order and artwork to the mill. Prepare the order costing worksheet to calculate costs, sale price and commission on each order for accurate entry. Review all estimates for accuracy and adherence to company policies and practices. Interact with the sales representative, vendors, and others to resolve work-related questions or inquiries. Use company specific resources for applying pricing and entering orders. You Must Have: The minimum education required for this position is a high school degree or GED (general education degree) plus one year related experience; or equivalent combination of education, training and experience. Ability to communicate effectively with internal and external customers. Strong skills in math, data entry, color/register perception and a high level of accuracy. The minimum related language skills required for this position is the ability to read, analyze, and interpret general business and numerical data. Proficient in Excel, Word, Power Point, and MS Outlook. Ability to solve practical problems and deal with a variety of instructions furnished in written, oral or diagram form.

HIRING NOW Remote Customer Support Rep - Weekly Pay + Training Provided Looking for a remote job with flexible hours, weekly pay, and career growth? Join Globe Life AO, where we train you from scratch and give you the tools to succeed - no experience required! Why You'll Love This Job: Weekly Pay + Uncapped Bonuses 100% Work From Home - Anywhere in the U.S. Flexible Schedules (Full-Time or Part-Time) Career Growth Into Leadership Roles Union-Backed Benefits (Health, Life, Retirement) What You'll Do: Talk with clients via phone, email, or Zoom Explain benefit options in simple, clear terms Assist with product enrollment & customer service Work with a supportive virtual team 👀 What You Need: Strong communication skills Positive, motivated attitude Basic computer knowledge (Zoom, email, etc.) Must be 18+ & legally allowed to work in the U.S. Willing to obtain a Life & Health License (we'll help you!) Compensation: $60,000-$150,000+ annually (Commission + Bonuses) Apply Today - Start This Week! No resume required. Click Apply Now and secure your virtual interview in the next 24-48 hours. Trending Keywords for Job Boards: Remote Jobs • Weekly Pay Remote • No Experience Needed • Work From Home Jobs • Entry Level Remote Jobs • Hiring Immediately Remote • Flexible Schedule

Full Job Description Through our dedicated associates, Arsenault delivers mission-critical services and solutions on behalf of Fortune 100 companies creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. DATA ENTRY POSITIONS (REMOTE) $11-$15 per hour & Great Benefits 6am-230pm OR 8am-430pm (OT Possible) Job Details: Providing Data Entry for medical, hospital and insurance claims Strong attention to detail Training Schedule: 3 weeks M-F 8am-430pm Work Schedule: 6:00 am start time with OT possible Must be able to type 45 wpm- previous data entry experience preferred Comfotable working wth high volume workload/environment Benefits Full Time Employment (40 hours) Full Benefit Options DAY ONE Ability to earn incentive bonuses Career Growth Great Work Environment Requirements: Must be at least 18 years of age or older. Must be able to clear a criminal background check, education and employment verification Must have a high school diploma or general education degree (GED). Must be eligible to work in the United States. Arsenault is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. At Arsenault, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done. THE POSITION The Network Order Entry Specialist for DISN Consolidated Provisioning (DCP) will support the provisioning lifecycle throughout the order entry, order preparation, solution design, and circuit activation phases. This professional will also participate in customer outreach support, Quality of Service (QoS) configuration, commercial leasing support and facilities engineering in support. COMPENSATION AND BENEFITS We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY! RESPONSIBILITIES: * Enter and update configuration and administrative changes in the configuration management database. * Identify and allocate building components, modules, ports, virtual interfaces and/or cross-connections. * Maintain non-conforming circuit lists for those circuits that do not have a viable technical solution available. * Support DISA projects using existing and/or future Government configuration management databases to develop and maintain comprehensive lists of circuits, known as Master Circuit Lists (MCLs), and trunks that are impacted by the project. * Develop Method of Precedence or Procedure (MOP) to detail how circuits are transitioned based on redundancy, hot cuts, and identifies critical dependencies. * Track the status of service requests, MCLs, and CTPs in the Government provided tracking repository. * the progress of critical requirements within the prescribed timeframe. ADDITIONAL INFORMATION * On-site in Columbus, OH. * Day shift with flexibility to work an alternate or swing shift, as business needs dictate.

Remote Customer Interaction Specialist - Start at $19/hr, Degree Not Required Are you an effective communicator who excels at problem-solving? Join our team as a Remote Customer Interaction Specialist and help deliver exceptional service experiences from the comfort of your own home. This role is ideal for those who thrive on helping others and ensuring every customer interaction is positive and productive. Responsibilities: Respond to customer inquiries with empathy and efficiency, ensuring all issues are resolved satisfactorily. Manage customer issues with a professional and proactive approach, aiming to exceed expectations. Maintain clear and effective communication, both verbally and in writing. Exhibit a consistently supportive and positive attitude, enhancing team morale and customer satisfaction. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, capable of handling interactions with empathy and professionalism. The ability to work independently, prioritize effectively, and manage time efficiently. Tech-savvy, with a proficiency in navigating various software and digital tools. Benefits: Work from anywhere with our fully remote setup. Flexible scheduling that allows you to balance work and personal life. Competitive compensation starting at $19 per hour, with potential for advancement. Access to professional development opportunities in a supportive and growth-oriented environment. Join Us: Additional Information: No degree or prior professional experience required. Candidates must have a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is committed to diversity and inclusion and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members

This position handles customer inbound and outbound calls, primarily with client's post-sale, but also general company questions for internal and external customers. This individual will also schedule customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. As a Service Administrator, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers. Essential Duties and Responsibilities: Provides excellent customer service during all inbound and outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Company installation and service teams at the local office in your region. Be enthusiastic, adaptable, and patient as well as highly detail-oriented and data-efficient. Be flexible to perform any task deemed necessary to support department and/or company-wide initiatives. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. At least (1) year of Customer Service Experience At least (1) year previous office or administrative experience Computer and keyboard proficient, job duties performed are essentially paperless Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). When working from home: must have reliable high-speed internet to support VoIP inbound and outbound calls Ability to juggle various work activities and shift their attention from one task to another to meet the demands of both internal and external customers without “dropping the ball.” Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Ability to provide timely and empathetic help through in-person, phone and email avenues that keeps the co-worker or customer's needs at the forefront of every interaction. Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as customers, and foster positive working relationships across all levels of the organization. Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute (wpm) Highly organized, with strong time management skills and the ability to be resourceful when necessary Travel Requirements: No travel required. Overtime/Additional Hours Requirements: No overtime required. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You'll meet these requirements to work from home remotely • Stable Internet connection • Work can be done using the following: Phone device, laptap or computer • Must be able to type accurately with a minimum speed of 30 words per minute • Able to focus on tasks without being distracted • Must be resident of the US • Not afraid of emailing clients as needed We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more • Must be 16 year of age or older • Must be proficient with basic PC skills • Must have an internet connection • Basic english written language • Basic english spoken language Thank you for your interest!

The nature of this Job is an entry-level Job and no prior experience is required to start earning money. To Get started with us, make sure you follow and read these 3 simple Steps; Fill in your Information Details and Sign up CLICK HERE TO APPLY AND GET APPROVED VERY IMPORTANT: Check your Email inbox And make sure you click the confirmation Link to activate your account. Failure to follow these steps and activate your account will result to you not getting paid. Qualifications At least 1 - 2 years' of relevant work experience but not required. Good Phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Job Role / Responsibilities: Solid outgoing personality with superior interaction abilities as well as great work principles. Data entry and also strong business abilities. Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. Experience with personal computer and also have at least a typical functioning degree typing capability. You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. Excellent time management and administrative abilities with a keen focus to detail. Other Requirements: This is an on-line work from home position, so you will be required to have the following: Excellent Working Entry Level. Personal Computer. Legitimate high-speed internet access. Full time & Part time telemarketing position jobs. CLICK HERE TO APPLY AND GET APPROVED We are a Group of Market Research Company helping Individuals Earn Money from home remotely in Their Spare Time. You will be giving numerous work such as online data entry,Taking part in completing online surveys, offers, Product Reviews, Customer Service, Receptionist Administrative Assistant, Take Surveys and Get Rewarded for your opinion, Sales Manager, Receptionist, Secretary, Front Office Receptionist, Project Manager, Retail Sales Associate, Housekeepers, Administrative Assistant, Cashier Sales Associate, Head Cashier, Secretary, Front Desk Receptionist, Executive Secretary, Delivery Driver, Work Data Entry & Lots More. To take part in our online paid surveys work from home remote position jobs.

Role Description This is a remote role for Customer Service- Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. Qualifications Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in enhancing Customer Experience and maintaining excellent client relationships Exceptional communication, problem-solving, and interpersonal skills Proficiency in using customer relationship management (CRM) tools and relevant technology Capable of working independently in a remote environment Prior experience in the hospitality or travel industry is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.

Replies within 24 hours Customer Experience Admin Job Overview The Customer Experience Admin will oversee all customer activity within the organization and assist Home Techs to maintain the highest standards of service. As an organization we want to be the first call for home repairs and maintenance and the CEA will be the primary point of contact for customers. Successful candidates will be able to juggle the many touch points with customers from the first interaction through completion of a job and additionally assist with repeat customer opportunities. This job directly reports to the President of TruBlue Houston and needs to schedule new clients, service calls, warranties, installations to help ensure customer satisfaction, and also including other duties as assigned. Responsibilities and Duties · Accept inbound customer calls, leads, and return customer messages within 24 hours· Prepare/approve and send job proposals and follow up for scheduling after deposit is received· Manage daily scheduling of Home Techs· Schedule home onsite visits for more complicated proposals· Communicate with customers with scheduling and job updates· Update social media and company website with referral statements and job photos· Call back completed jobs for service update and referrals· Close out the job in all operational/accounting systems· Send out automated invoice after completion· Maintain close contact with Owner General Manager, Service Techs, and the Customer Qualifications · Telephone Customer Service Experience· Pleasant speaking voice · Home computer with Microphone headset and high-speed internet access· Ability to pass background check· Enjoy working with the public· Desire to always exceed expectations Main Objectives 1. Leave a Great Impression: Customers should feel you were positive and helpful. 2. Live Answer Phone Throughout Shift (try to smile when you talk on the phone)3. Live Respond & Return Emails Throughout Shift4. Respond to All Voicemails in Que5. Respond to All Emails in Que6. Log all Data Into Lead Tracker Database7. Log all Data and Schedules on HouseCallPro and/or Workiz This is a remote position. Compensation: $12.00 - $14.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

About us: At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees. About the role: Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels. Responsibilities Your day to day will involve: * Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments). * Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information. * Thoroughly and completely documenting all customer interactions. * Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations. * Educating on the usage and benefits of self-service tools. * Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist. * Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role. * Responding to customer inquiries in a courteous and professional manner. * Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions. * Responding to and resolving internal and external complex customer inquiries. * Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken. * Taking ownership of the resolution and setting expectation for follow up. * Ensuring resubmissions, stop payments, and voids are appropriately handled. * Meeting or exceeding individual, department, and client specific goals. * Understanding and adhering to all client administrative and contractual policies and procedures. * Suggesting ways to improve the service delivery processes contributing to the success of the organization. * Other duties as assigned. Qualifications Some things we consider critical for this role: * High School Diploma or Equivalent * 2 years experience in a high volume customer service environment * Experience in healthcare or related industry experience preferred * Ability to multi-task using multiple applications simultaneously * Ability to set-up computer equipment and troubleshoot issues with minimal assistance * Professional verbal and written communication skills * Ability to operate a computer and knowledge of Microsoft Office applications * Strong organizational skills and attention to detail * Ability to work independently and with a team * Ability to learn quickly and adapt to a fast pace production environment * Cooperative, professional and effective interaction skills * Critical thinking and problem solving skills * Ability to tolerate repetitive work without compromising accuracy and service levels * Attend additional training as requested/deemed necessary Preferred: * Medical/Dental terminology knowledge experience * Medicare/Medicaid knowledge * Claims/Billing and coding experience Ibex Benefits: * Medical, Dental, and Vision insurance * 401(k) Retirement Savings Plan * Paid Time Off * Paid T-Mobile cell service * $500.00 Employee referral program * Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)