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  • Remote Customer Service

    Difilippo-Whittingham Agencies

    Remote service order clerk job

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Remote Customer Service

    The Whittingham Agencies

    Remote service order clerk job

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Information Entry Clerk - Remote / Office

    Telepro Group

    Remote service order clerk job

    We are seeking a detail-oriented and organized Information Entry Clerk to join our growing team. As an Information Entry Clerk, you will play a crucial role in maintaining our database and ensuring that all information is accurately entered, stored, and retrieved. You will be responsible for inputting data from various sources, verifying the accuracy of the information, and updating our systems as necessary. This position requires a keen eye for detail, as errors can lead to significant operational impacts. The ideal candidate will be proficient in data entry and familiar with various data management tools. You will work closely with different departments to assist with information management and help streamline our processes. Being proactive, efficient, and able to work independently while managing multiple tasks will be key to succeeding in this role. If you are passionate about data accuracy and have strong organizational skills, we would love to hear from you. This is a fantastic opportunity to contribute to our team while developing your skills in a dynamic environment. Join us in making a difference through meticulous data management and support. Responsibilities Accurately input data into company databases following established guidelines. Verify and correct data discrepancies to ensure accuracy and completeness. Compile and sort information according to priorities and deadlines. Assist in the development and maintenance of databases. Prepare and distribute reports summarizing data as needed. Respond to inquiries regarding data and provide necessary information to internal teams. Maintain confidentiality and integrity of company information. Requirements High school diploma or equivalent; additional certification in data entry is a plus. Proven experience in a data entry role or similar position. Strong attention to detail and accuracy in data entry tasks. Proficient in Microsoft Office Suite, especially Excel and Word. Familiarity with data management software and database systems. Excellent organizational skills and the ability to manage multiple tasks. Strong communication skills, both verbal and written.
    $28k-36k yearly est. 60d+ ago
  • Information Entry Clerk - Remote / Home

    Murphy Business & Financial Corporation 4.3company rating

    Remote service order clerk job

    Murphy Business & Financial Corporation is a prominent firm specializing in business brokerage and financial services. With a dedicated team of professionals, we provide expert guidance and innovative solutions to our clients in the financial sector. We are committed to fostering a collaborative and dynamic work environment, and we are seeking to fill the position of Information Entry Clerk. Responsibilities: Enter and maintain accurate data in various databases and systems. Review and verify data for accuracy and completeness. Assist in generating reports and summarizing data for management review. Collaborate with team members to ensure data integrity and consistency. Perform routine data quality checks and audits. Respond to data inquiries and provide support to other departments as needed. Adhere to company policies and procedures regarding data management and confidentiality. Requirements: High school diploma or equivalent. Strong attention to detail and accuracy. Proficient in Microsoft Office Suite, particularly Excel. Ability to work independently and manage time effectively. Strong organizational and problem-solving skills. Excellent communication skills, both written and verbal. Benefits: Flexible work schedule and the opportunity to work remotely. Competitive salary with performance-based incentives. Access to ongoing training and professional development programs. A positive and supportive team environment.
    $27k-32k yearly est. 60d+ ago
  • Work at Home Entry Level Order Processor / Data Entry / Typist

    Remote Career 4.1company rating

    Remote service order clerk job

    Work at Home Entry Level Order Processor / Data Entry / Typist / Back - Front Office Clerks / Secretary / Supervision / Business Development / Online Survey / Office Administration / Accounts Payable / Sales / Marketing / Advertising / Customer Service Part Time Admin Clerical Jobs. NEVER BEFORE SEEN: Make money online by processing data forms everyday. Proven to generate up to $300+ per day! This is a lucrative and unique method made possible only in recent years! This is a work at home opportunity and we are looking for individuals who are willing to work from home. No experience is needed, we will take care of the training. Paychecks are guaranteed. Full time/part time positions are available now. How Does This Work? Thousands of companies have contracted their data entry needs to us. As a results, we need to hire more individuals to help us process that data. Large fortune 500 companies need forms written up such as, receipt forms, brochures, customer lists, e-mailing lists, etc. You are paid twice monthly (1st and 16th of each month). You have the option of direct deposit or check. An internet connection or access to the internet Experience is not needed however, you need to be able of working from home Basic typing skills We do NOT require any special skills, previous business experience or education Anyone can register and begin working immediately Payment Receive payment every two weeks via checkor choose to get paid weekly via direct deposit Full Time/Part Time Work From Home Data Processor Positions Available Today. POSITIONS ARE STILL AVAILABLE - GET STARTED RIGHT NOW The company recognizes and rewards those who exceed expectations.
    $300 daily 60d+ ago
  • Customer Service Administrator

    Logfret 3.9company rating

    Service order clerk job in Columbus, OH

    LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. This is the perfect role for someone with strong communication skills and a friendly yet professional telephone manner. You will have good IT skills, specifically with Microsoft Word and Excel with CRM database experience, and ideally have a knowledge and understanding of responsibility for defects. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Customer Service - Work at Home

    Ibex Global 4.5company rating

    Remote service order clerk job

    About us: At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees. About the role: Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels. Responsibilities Your day to day will involve: Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments). Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information. Thoroughly and completely documenting all customer interactions. Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations. Educating on the usage and benefits of self-service tools. Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist. Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role. Responding to customer inquiries in a courteous and professional manner. Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions. Responding to and resolving internal and external complex customer inquiries. Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken. Taking ownership of the resolution and setting expectation for follow up. Ensuring resubmissions, stop payments, and voids are appropriately handled. Meeting or exceeding individual, department, and client specific goals. Understanding and adhering to all client administrative and contractual policies and procedures. Suggesting ways to improve the service delivery processes contributing to the success of the organization. Other duties as assigned. Qualifications Some things we consider critical for this role: High School Diploma or Equivalent 2 years experience in a high volume customer service environment Experience in healthcare or related industry experience preferred Ability to multi-task using multiple applications simultaneously Ability to set-up computer equipment and troubleshoot issues with minimal assistance Professional verbal and written communication skills Ability to operate a computer and knowledge of Microsoft Office applications Strong organizational skills and attention to detail Ability to work independently and with a team Ability to learn quickly and adapt to a fast pace production environment Cooperative, professional and effective interaction skills Critical thinking and problem solving skills Ability to tolerate repetitive work without compromising accuracy and service levels Attend additional training as requested/deemed necessary Preferred: Medical/Dental terminology knowledge experience Medicare/Medicaid knowledge Claims/Billing and coding experience Ibex Benefits: Medical, Dental, and Vision insurance 401(k) Retirement Savings Plan Paid Time Off Paid T-Mobile cell service $500.00 Employee referral program Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
    $20k-24k yearly est. Auto-Apply 60d+ ago
  • Customer Service/Order Entry Specialist--Remote

    Sterlitech Corporation

    Remote service order clerk job

    As a Customer Service Specialist, you will play a crucial role in ensuring customer satisfaction and operational efficiency. You will be responsible for handling customer inquiries, processing orders, providing product support, managing returns, and collaborating with internal teams to deliver seamless customer experiences. This is a remote position open to candidates in any U.S. state. Primary Responsibilities: Customer Service: Respond promptly to customer inquiries via phone, email, and online chat. Provide accurate and timely information regarding product specifications, pricing, availability, and shipping. Resolve customer issues and complaints in an efficient and professional manner. Build and maintain strong relationships with customers. Order Processing: Process incoming orders from various channels, including email, phone, and web. Verify order accuracy and completeness. Enter orders into the order management system (Netsuite). Coordinate with the warehouse team to ensure timely order fulfillment. Maintain accurate customer and order records in CRM/ERP systems Proactively communicate order updates to customers Product Support: Provide basic support and troubleshooting, escalating complex technical issues to Product or Technical teams, and facilitating basic substitutions for out-of-stock items. Returns and Exchanges: Process customer returns and exchanges according to company policy. Issue return authorizations and manage the return process. Coordinate with the warehouse team to handle returned products. Internal Collaboration: Work closely with the sales, marketing, purchasing, and warehouse teams to ensure smooth operations. Communicate effectively with internal teams to address customer issues and resolve problems. Manage sales admin processes to support efficient operations and great customer service. Qualifications and Skills: Bachelor's degree or comparable work experience Minimum 2 years related experience in B2B environment Strong customer service skills with a focus on problem-solving and conflict resolution Experience with order management systems and CRM software, Netsuite preferred Basic knowledge of finance and credit Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite Must have high speed internet access in your remote work location Must have access to a quiet work area with no distractions during work hours Ability to multitask and prioritize tasks effectively. Strong attention to detail About Sterlitech: Sterlitech Corporation provides superior laboratory products, specializing in flat sheet filter membranes and bench scale testing equipment for a variety of industries, including life science, environmental, occupational health and safety, petrochemical, fossil fuels and biotech. For precision and accuracy, Sterlitech's membrane disc filters, filter holders, silt density index test kits, and syringe-and-capsule filters are consistently relied upon to assure exceptional results. We have a great team environment-we are proud of the culture that we've cultivated here at Sterlitech. To learn more about us, please check out this video where we were featured on "World's Greatest! TV": *********************************************** With 40 employees, we're a smaller company, and you'll find that people enjoy working here. Our office and production facility are located in Auburn, Washington. We are offering a pay rate of $16-20 per hour, dependent on experience and qualifications. In addition to a competitive compensation plan, we offer a comprehensive benefits package that includes Medical, Dental, Life and Disability insurance, FSA, a 401(k) plan, PTO, holidays and more. Sterlitech Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. If you are hired at Sterlitech, your final hourly rate will be determined based on factors such as geographic location, skills, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future and continued compensation growth. We also offer a generous benefits package, including company paid health insurance, 401(K) retirement savings plan with employer match, 3 weeks PTO per year, and more.
    $16-20 hourly 8d ago
  • (Remote) Order Entry Specialist

    Easy Recruiter

    Remote service order clerk job

    Let's face it. You wouldn't be on our career page reading this if you weren't in the job market looking for a change. Intrigued? So are we. ABI is seeking a Data Entry Clerk (internally known as Order Entry Specialist) role is to process new orders. The primary objective of the position is to establish correct information in preparing legal documents to be sent to all appropriate parties. This role is 100% REMOTE. The hours will be Monday-Friday, 8:00am-5:00pm PT.It may be necessary to work overtime depending on business needs. Responsibilities Essential Functions - All Identify orders that cannot be processed without additional information, documentation, or clarification, and flag the order accordingly. Maintain client, court and facility databases as required. Assist with department clerical work and/or any other duties as indicated by the supervisor/manager. Determine when an order has corrections to be made and return it to the individual who entered the order for any corrections and/or questions. Enter the appropriate status in the system that the order has been reviewed; and that the order has been sent to print. Ensure all necessary legal documents, internal forms or client attachments are included with the order. Data Entry Clerical Administrative Qualifications High School Diploma or equivalent required. Prior work experience in data entry. Preferred work experience in a medical, legal, or insurance claims office. Typing proficiency, preferred level of at least 45 wpm accuracy, no errors. Has some understanding of the internal processes of medical facilities and med-legal terminology.
    $29k-36k yearly est. 60d+ ago
  • Change Order Representative (REMOTE)

    Aveanna Healthcare

    Remote service order clerk job

    Salary:$17.50 - $18.00 per hour Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview The Change Order Representative is responsible for reviewing changes on existing patient orders. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Change Order team is $17.50 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! * THIS POSITION IS BASED OFF OF MOUNTAIN TIME AND APPLICANTS WHO RESIDE IN THAT REGION WILL BE PRIOTIZED FOR THIS ROLE* Essential Job Functions * Enter demographics and other pertinent information into the digital system and ensure completion of all change order paperwork * Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable * Identify patients' needs, clarify information, research every issue and provide solutions * Responsible for authorization submissions and authorization follow up by obtaining met daily expectations * Responsible to determine a CRX and a valid prescription with formula calculation knowledge * Insurance and payor portal navigation knowledge * Meet daily, monthly, and quarterly metrics and goals set by management * Communicate effectively with other departments to present solutions to any patient concerns * Ensure work being performed meets internal and external compliance requirements * Maintain confidentiality of all information; adhere to all HIPAA guidelines/regulations * Various clerical work including faxing, scanning, and copying Requirements * High school graduate * A minimum of 2 years proven experience * Proficient in Microsoft suite of products including Outlook, Word and Excel Preferences * Education or experience equivalent to a bachelor's degree in related field highly preferred * Home Health/DME related experience preferred; knowledge of insurances a plus Other Skills/Abilities * Must be able to adhere to confidentiality standards and professional boundaries at all times * Self-starter, able to display the highest level of integrity and respect for confidentiality. * Ability to exercise effective judgment and sensitivity to changing needs and situations. * Must have strong organization skills and be very detail-oriented. * Must possess a strong sense of urgency and attention to detail. * Excellent written and verbal communication skills. * Proven ability to work independently at times and within a team. * Ability to adapt to change. * Demonstrated ability to prioritize multiple tasks to meet deadlines. * Demonstrated ability to interact in a collaborative manner with other departments and teams. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $17.5-18 hourly 23d ago
  • Remote Order Entry Representative

    Workoo Technologies

    Remote service order clerk job

    Your Opportunity: We are looking for a Order Entry Representative to join the Order Entry team! In this position, you would play a crucial role in ensuring that the production floor has everything they need in order to create the product for our customers.Your Shift: Monday - Friday, 8:00 AM to 5:00 PM. Your Responsibilities: Editing orders in preparation for the production floor. Prioritize orders according to ship date requests or any identified special considerations. Verify sample and order specifications, extension of price, assign commission rate, and assign appropriate ship or proof date according to service schedule. Research/and resolve missing/incorrect specifications pertaining to orders. Verify the correct art is pulled into the sales order for transmission of the purchase order and artwork to the mill. Prepare the order costing worksheet to calculate costs, sale price and commission on each order for accurate entry. Review all estimates for accuracy and adherence to company policies and practices. Interact with the sales representative, vendors, and others to resolve work-related questions or inquiries. Use company specific resources for applying pricing and entering orders. You Must Have: The minimum education required for this position is a high school degree or GED (general education degree) plus one year related experience; or equivalent combination of education, training and experience. Ability to communicate effectively with internal and external customers. Strong skills in math, data entry, color/register perception and a high level of accuracy. The minimum related language skills required for this position is the ability to read, analyze, and interpret general business and numerical data. Proficient in Excel, Word, Power Point, and MS Outlook. Ability to solve practical problems and deal with a variety of instructions furnished in written, oral or diagram form.
    $25k-32k yearly est. 60d+ ago
  • Date Entry Clerk (REMOTE)

    Arsenault

    Remote service order clerk job

    Full Job Description Through our dedicated associates, Arsenault delivers mission-critical services and solutions on behalf of Fortune 100 companies creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. DATA ENTRY POSITIONS (REMOTE) $11-$15 per hour & Great Benefits 6am-230pm OR 8am-430pm (OT Possible) Job Details: Providing Data Entry for medical, hospital and insurance claims Strong attention to detail Training Schedule: 3 weeks M-F 8am-430pm Work Schedule: 6:00 am start time with OT possible Must be able to type 45 wpm- previous data entry experience preferred Comfotable working wth high volume workload/environment Benefits Full Time Employment (40 hours) Full Benefit Options DAY ONE Ability to earn incentive bonuses Career Growth Great Work Environment Requirements: Must be at least 18 years of age or older. Must be able to clear a criminal background check, education and employment verification Must have a high school diploma or general education degree (GED). Must be eligible to work in the United States. Arsenault is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. At Arsenault, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
    $11-15 hourly 60d+ ago
  • Network Order Entry Specialist

    Integrated Computer Solutions 3.9company rating

    Service order clerk job in Columbus, OH

    THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done. THE POSITION The Network Order Entry Specialist for DISN Consolidated Provisioning (DCP) will support the provisioning lifecycle throughout the order entry, order preparation, solution design, and circuit activation phases. This professional will also participate in customer outreach support, Quality of Service (QoS) configuration, commercial leasing support and facilities engineering in support. COMPENSATION AND BENEFITS We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY! RESPONSIBILITIES: * Enter and update configuration and administrative changes in the configuration management database. * Identify and allocate building components, modules, ports, virtual interfaces and/or cross-connections. * Maintain non-conforming circuit lists for those circuits that do not have a viable technical solution available. * Support DISA projects using existing and/or future Government configuration management databases to develop and maintain comprehensive lists of circuits, known as Master Circuit Lists (MCLs), and trunks that are impacted by the project. * Develop Method of Precedence or Procedure (MOP) to detail how circuits are transitioned based on redundancy, hot cuts, and identifies critical dependencies. * Track the status of service requests, MCLs, and CTPs in the Government provided tracking repository. * the progress of critical requirements within the prescribed timeframe. ADDITIONAL INFORMATION * On-site in Columbus, OH. * Day shift with flexibility to work an alternate or swing shift, as business needs dictate.
    $29k-34k yearly est. 6d ago
  • Dry cleaning assembly and customer service

    Martinizing Dry Cleaning

    Service order clerk job in Gahanna, OH

    Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Entry Level Customer Service - Work From Home

    Spade Recruiting

    Remote service order clerk job

    Be Part of Something Bigger - Support Working Families Nationwide We are a mission-driven benefits provider specializing in supplemental and permanent coverage for union members and their families. With partnerships across 40,000+ unions and associations throughout North America, we've proudly supported hardworking individuals for over 60 years. Your Day-to-Day Responsibilities Connect with clients via inbound and outbound calls Schedule virtual meetings with members requesting benefits Present personalized coverage options in a clear, helpful manner Assist with online forms and application completion Ensure all files meet compliance and accuracy standards Engage in professional development and leadership coaching What We Look For Clear and confident communication skills Friendly, energetic attitude with a customer-first approach Experience in client service or sales is a plus Ability to work well independently and with a team Comfortable using basic digital tools and platforms Authorized to work in the U.S. or Canada What We Offer Full health and wellness benefits 100% remote opportunity - work from anywhere Flexible scheduling that fits your lifestyle Consistent weekly pay plus monthly bonuses based on performance Annual incentive trips for top performers (past destinations include Cancun, Las Vegas, and the Bahamas) Looking for a career that offers stability, freedom, and purpose? We're ready to help you grow and succeed. Apply now and let's build something meaningful together.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Admin

    Perunhr

    Remote service order clerk job

    This position handles customer inbound and outbound calls, primarily with client's post-sale, but also general company questions for internal and external customers. This individual will also schedule customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. As a Service Administrator, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers. Essential Duties and Responsibilities: Provides excellent customer service during all inbound and outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Company installation and service teams at the local office in your region. Be enthusiastic, adaptable, and patient as well as highly detail-oriented and data-efficient. Be flexible to perform any task deemed necessary to support department and/or company-wide initiatives. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. At least (1) year of Customer Service Experience At least (1) year previous office or administrative experience Computer and keyboard proficient, job duties performed are essentially paperless Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). When working from home: must have reliable high-speed internet to support VoIP inbound and outbound calls Ability to juggle various work activities and shift their attention from one task to another to meet the demands of both internal and external customers without “dropping the ball.” Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Ability to provide timely and empathetic help through in-person, phone and email avenues that keeps the co-worker or customer's needs at the forefront of every interaction. Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as customers, and foster positive working relationships across all levels of the organization. Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute (wpm) Highly organized, with strong time management skills and the ability to be resourceful when necessary Travel Requirements: No travel required. Overtime/Additional Hours Requirements: No overtime required. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
    $30k-40k yearly est. 60d+ ago
  • Customer Service 2.0

    MiCo2 Group, LLC

    Remote service order clerk job

    Job Description Remote Customer Service Role - $12-$15/hr + Advancement Path! Looking to build a stable, remote career where your communication skills are valued and rewarded? We're expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you're tech-savvy, friendly, and reliable, we want to hear from you! Your Day-to-Day: Answer and resolve inbound/outbound customer service calls Deliver exceptional service with every interaction Document customer information and call outcomes Follow up to ensure resolution Meet key performance benchmarks Requirements What We're Looking For: High school diploma or GED Excellent phone and typing skills Comfortable navigating software and multitasking Dedicated home workspace and stable internet Windows 11 PC with 8 GB RAM (16 GB RAM preferred) ( no Apple or Chromebook) USB headset & wired internet (not needed to apply, but required to start) Benefits Position Highlights: 100% Remote - work from your home office Flexible scheduling options - including part-time and evenings Pay range: $12-$15/hr to start + performance bonuses (where applicable) Opportunities to move up quickly based on performance
    $12-15 hourly 6d ago
  • Customer Service TXU

    Smoothstar Tech

    Remote service order clerk job

    Smoothstar Tech is hiring qualified canindates for work from home customer service position with TXU Energy. Agents will.serve customers by providing product and service information; resolving product and service problems. Review, analyze and respond to customer billing inquiries. Resolve customer issues or questions Processing payment deferrals. Attempt to save customers who may be moving, unhappy with the plan or current rate Quickly identify customer needs in first few minutes of the call to offer the appropriate plan Accurately enroll the customer in the correct plan Customer Service Representative Job Qualifications: 1 year of customer: call center, retail or helpdesk. Strive to resolve the customer issues on the first call Demonstrate knowledge of TXU Energy processes and policies . Build trust and rapport with the TXU Customer through clear, respectful interaction Always strive to ensure that overall customer satisfaction remains high, while resolving issues Understand “client call flow” and Texas Utility regulation Ensure no Public Utilities Commission Complaints are filed Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation
    $23k-31k yearly est. 60d+ ago
  • Purchase Order Specialist

    Downstream Technician 2Nd & 3Rd Shifts In Ludlow, Massachusetts

    Service order clerk job in Hilliard, OH

    Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact. Responsibilities We are looking for Purchase Order Specialist to join our team! We are looking for candidates local to the Columbus area interested in working in an office environment. The position of Purchase Order Specialist is a newly created role which will be responsible for network wide purchase order process sustainability, and SOX compliance for the network. This individual will work closely with the Ohio based corporate accounting and operational accounting teams, along with working with the regional and local plant leadership. This role will report directly to the Columbus Ohio based Accounting Manager. Responsibilities Primary Responsibilities The position entails the following tasks: Network purchase order training, change management and continue education Network wide process improvement and development of standard operating procedures deployment and sustainment. Purchase order escalations and issue remediation Resolution of complex purchase order process situations and cross-functional solutioning Oversight of companywide purchase order training and development Continuous education and policy improvement Change management support and execution of network purchase order process Review various reports on open purchase orders to verify accuracy of general ledger and compliance to policy Monitor and report out to senior management of critical purchase order key performance indicators over network purchase order execution Monitor and report out to senior management of critical purchase order key performance indicators over network purchase card execution Compliance monitoring and network adherence to company policy over purchase orders and pcard transactions. Requirements Qualified applicants should possess the following background and characteristics: Bachelor's degree preferred Minimum of 5+ years practical work experience Oracle experience preferred, but not required Attention to detail and accuracy is a must Ability to travel up to 5-10% to plants within the network for occasional training of purchase order users Ability to understand issues, demonstrate resourcefulness and pro-actively resolve problems and manage multiple projects in a timely manner Strong analytical & problem-solving skills to research and resolve inquiries and respond in a timely manner Able to handle confidential information in a mature manner Solid organizational skills: task prioritization and effective time management Mid- to advanced PC skills using Outlook, Word, Excel (ability to perform pivots, V-lookups and other functions with Excel) Thank you for your interest in our company and this opportunity! #LI-CH1 #LI-Onsite Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. *100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
    $26k-35k yearly est. Auto-Apply 30d ago
  • Purchase Order Specialist

    Advanced Drainage Systems

    Service order clerk job in Hilliard, OH

    Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact. Responsibilities We are looking for Purchase Order Specialist to join our team! We are looking for candidates local to the Columbus area interested in working in an office environment. The position of Purchase Order Specialist is a newly created role which will be responsible for network wide purchase order process sustainability, and SOX compliance for the network. This individual will work closely with the Ohio based corporate accounting and operational accounting teams, along with working with the regional and local plant leadership. This role will report directly to the Columbus Ohio based Accounting Manager. Responsibilities Primary Responsibilities The position entails the following tasks: * Network purchase order training, change management and continue education * Network wide process improvement and development of standard operating procedures deployment and sustainment. * Purchase order escalations and issue remediation * Resolution of complex purchase order process situations and cross-functional solutioning * Oversight of companywide purchase order training and development * Continuous education and policy improvement * Change management support and execution of network purchase order process * Review various reports on open purchase orders to verify accuracy of general ledger and compliance to policy * Monitor and report out to senior management of critical purchase order key performance indicators over network purchase order execution * Monitor and report out to senior management of critical purchase order key performance indicators over network purchase card execution * Compliance monitoring and network adherence to company policy over purchase orders and pcard transactions. RequirementsQualified applicants should possess the following background and characteristics: * Bachelor's degree preferred * Minimum of 5+ years practical work experience * Oracle experience preferred, but not required * Attention to detail and accuracy is a must * Ability to travel up to 5-10% to plants within the network for occasional training of purchase order users * Ability to understand issues, demonstrate resourcefulness and pro-actively resolve problems and manage multiple projects in a timely manner * Strong analytical & problem-solving skills to research and resolve inquiries and respond in a timely manner * Able to handle confidential information in a mature manner * Solid organizational skills: task prioritization and effective time management * Mid- to advanced PC skills using Outlook, Word, Excel (ability to perform pivots, V-lookups and other functions with Excel) Thank you for your interest in our company and this opportunity! #LI-CH1 #LI-Onsite Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. * 100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
    $26k-35k yearly est. Auto-Apply 29d ago

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