How To Become A Service Order Expediter: What It Is and Career Path

What is a service order expediter and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a service order expediter. For example, did you know that they make an average of $16.94 an hour? That's $35,243 a year! Between 2018 and 2028, the career is expected to grow -3% and produce -38,100 job opportunities across the U.S.

ScoreService Order ExpediterUS Average

Salary

2.8

Avg. Salary $35,243

Avg. Salary $59,228

Stability level

7.8

Growth rate -3%

Growth rate 0.3%

Diversity

6.3

Race

American Indian and Alaska Native 0.53%

Asian 7.05%

Black or African American 10.30%

Hispanic or Latino 16.97%

Unknown 4.77%

White 60.38%

Gender

female 57.31%

male 42.69%

Age - 45

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45

Stress level

7.8

Stress level is high

7.1 - high

Complexity level

5.3

Complexity level is intermediate

7 - challenging

Work life balance

3.9

Work life balance is poor

6.4 - fair

Key steps to become a service order expediter

Explore service order expediter education requirements

Most common service order expediter degrees

Bachelor's

41.8 %

Associate

23.1 %

High School Diploma

21.6 %

Start to develop specific service order expediter skills

Skills	Percentages
Customer Service	22.60%
Inbound Calls	19.45%
Purchase Orders	15.62%
Customer Orders	11.41%
Expedite	10.86%

Complete relevant service order expediter training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New service order expediters learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service order expediter based on U.S. Bureau of Labor Statistics data and data from real service order expediter resumes.

Research service order expediter duties and responsibilities

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.

Prepare your service order expediter resume

When your background is strong enough, you can start writing your service order expediter resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service order expediter resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable service order expediter resume templates

Build a professional service order expediter resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your service order expediter resume.