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Service order expediter skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical service order expediter skills. We ranked the top skills for service order expediters based on the percentage of resumes they appeared on. For example, 22.6% of service order expediter resumes contained customer service as a skill. Continue reading to find out what skills a service order expediter needs to be successful in the workplace.

10 service order expediter skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service order expediters use customer service:

Provided energetic and dynamic customer service.
Provided excellent customer service when calling customers with balance dues owed towards their home service.

2. Inbound Calls

Here's how service order expediters use inbound calls:

Call center taking inbound calls from customers who wish to place orders.
Handle all inbound calls from all company owned Jack in The Box and Qdoba in the United States.

3. Purchase Orders

Here's how service order expediters use purchase orders:

Assisted each department to ensure we provide the best experience for our customers while maintaining fiduciary responsibility for purchase orders.
Processed purchase orders, credit cards and checks on all camera repairs.

4. Customer Orders

Here's how service order expediters use customer orders:

Established, generated customer orders.
Order Services * Placed customer orders over the phone * Established new customer accounts * Cancelled and added orders to accounts

5. Expedite

Here's how service order expediters use expedite:

Processed order entry, monitored order progress/completion and forecast, expedite orders, scheduled customer pick-up of orders.
Expedite, package and ship all sales orders by Fed-x and American Eagle Freight.

6. Expediter

Here's how service order expediters use expediter:

Initiated creation and defined requirements for Expediter Notes and Expediter Tool Kit systems.
Order Expediter: Originate and track all custom orders for all corporate customers.

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7. Service Orders

Here's how service order expediters use service orders:

Assisted field technicians on Phone/DSL, Copper-wire and Fiber optic installations Completed pending and outstanding client installation service orders
Reviewed, typed, and corrected customer service orders initiated by service representative.

8. Order Management

Here's how service order expediters use order management:

Manage small projects from point to point through the Q2C/SAP order management system.
Integrated the Sales Analytics (Siebel CRM) and Supply Chain & Order Management and Financial Analytics (Oracle EBS).

9. Computer System

Here's how service order expediters use computer system:

Implemented training of the computer system for employees.
Received requests for data setup and implementing client marketing initiatives by interpreting requirements and entering data into various TCS computer systems.

10. Customer Issues

Here's how service order expediters use customer issues:

Help solve customer issues with merchandise at the customer home/business.
Reviewed and analyzed various customer issues, worked to resolution.

What skills help Service Order Expediters find jobs?

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List of service order expediter skills to add to your resume

The most important skills for a service order expediter resume and required skills for a service order expediter to have include:

Customer Service
Inbound Calls
Purchase Orders
Customer Orders

Expedite
Expediter
Service Orders
Order Management

Computer System
Customer Issues

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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