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  • Director of Airport Services

    LAZ Parking 4.5company rating

    Service/parts director job in Columbus, OH

    Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED! LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position: The Director of Airport Services for Columbus, OH supports the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Director of Airport Services will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio. Principal Job Duties: Handle Management Account clients. Responsible for developing client relationships and business retention. Ensuring to manage expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients. Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline. Identifying high potential employees to support the organization's continued growth. Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio. Organize and narrate parking management skills for Facilities Managers and Assistant Managers. Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients. Daily, Weekly, Monthly, and Annual financial and operational reports as required. Managing, planning, scheduling, training, and directing the activities of Facilities Managers and Assistant Managers which may require compliance with the Collective Bargaining Agreements. Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa). Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio. Participate in labor contract management if applicable to assigned portfolio. Review and edit proposed parking, staffing, operational and safety guidelines. Communicate with local police department and emergency management teams regarding operations. Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation. Additional related duties as assigned. Requirements: Must have an understanding of P&L's. Ability to run monthly client reports. Ability to manage the client-LAZ relationship. Education Bachelor's Degree or equivalent work experience. Experience: 5+ years in Management role. Knowledge of Excel, Word, Power Point and General Microsoft Office Applications. Skills: Parking management experience of multiple locations is required. Ability to seek improvement and create an environment of idea sharing and creative problem solving. Strong customer service skills and abilities. Ability to be approachable and facilitate coaching conversations with employees and managers. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). Ability to encourage open expression of ideas and opinions. Excellent teambuilding and interpersonal skills. Ability to work independently and multi-task. Ability to communicate professionally and effectively with all levels of the organization. Ability to interpret policies, procedures, and standard business practices. Demonstrates a sense of urgency and timeliness. Physical Demands: Willingness to work in the elements - heat, wind, snow, rain, etc. Ability to lift, push and pull at least 25 pounds. Ability to stand, walk and run for extended periods of time. Ability to bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify.
    $86k-139k yearly est. 4d ago
  • Parts Manager

    KTS Kenco Transportation Services

    Remote service/parts director job

    At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. Yes Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************
    $49k-72k yearly est. Auto-Apply 18d ago
  • Global Service Delivery, Director

    Astreya 4.3company rating

    Remote service/parts director job

    What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $132.2k-208.8k yearly Auto-Apply 60d+ ago
  • Director, Actuarial Services

    Honest Health

    Remote service/parts director job

    Who You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Director, Actuarial Services will serve as a strategic owner of actuarial analyses and lead a team to develop monthly financial forecasts, budgets, and shared savings projections for Provider Organization (PO) partners in ACO REACH, MSSP, and Medicare Advantage. This role will collaborate cross-functionally to optimize processes, value clinical models and drive insights through data analysis and modeling, while effectively communicating outcomes to diverse teams. If you're a proactive leader with a passion for data-driven decision-making, join us in shaping the future of healthcare. Primary Functions of the Director, Actuarial Services Include: Work independently to analyze and interpret financial data to address business questions regarding financial projections from month-to-month. Recruit, mentor, and lead a small to mid-sized team of high-performing of actuaries, fostering professional growth and a collaborative environment to ensure the delivery of accurate and insightful analysis. Lead the development of monthly financial forecasts and yearly budgets for all Provider Organization (PO) partners in at least one major Line-of-Business (ACO REACH, MSSP, Medicare Advantage). Assist the actuarial, clinical, finance and strategy teams with data analysis and modeling. Collaborate cross-functionally with actuarial, clinical, finance, and strategy teams to identify key insights, support decision-making, and develop innovative data-driven solutions. Design actuarial processes to optimize organizational efficiency and to value clinical models. Assist in designing and building tools to help in trend projections, forecasting, and value-based care modeling. Succinctly communicate outcomes of various projects and analytics to teams across multiple verticals and members of the interdisciplinary team. Create sophisticated presentations in PowerPoint using advanced skill sets to effectively communicate key outcomes and drive decision making Stay current with industry trends, regulatory changes, and emerging practices in actuarial science and healthcare finance, applying insights to enhance the organization's competitive advantage. Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics, or a related field required; Master's degree in related field is considered a plus Relevant actuarial certification (e.g., ASA, FSA) and a member in good standing with the American Academy of Actuaries required 8+ years of experience in actuarial roles, with increasing scope and responsibilities 2+ years of experience managing a team Relevant experience with Medicare Advantage bid preparation Strong analytical and modeling skills using Excel Strong data analysis skills using SQL and/or SAS Ability to work independently and in a relatively unstructured manner Demonstrate genuine curiosity on the job when performing data analysis Excellent communication skills, you must be bold enough to speak up and ask for assistance when needed The base pay range for this role is $179,500.00 - $219,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation Attractive base salary with performance-based bonuses and rewards 401(k) plan with a generous company match, fully vested from day one Comprehensive Health and Wellness Benefits Flexible health, dental, and vision insurance options tailored to your needs Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants 100% company-paid short-term disability and life insurance Wellness programs and resources to support your physical and mental health Work-Life Balance Generous paid time off, including vacation, sick leave, and paid holidays annually Two paid volunteer days to support causes you're passionate about Flexible work arrangements to accommodate your lifestyle Professional Development Robust onboarding program and ongoing training opportunities Reimbursement for role-related continuing education and certifications Family-Friendly Policies Paid parental leave for new parents Dependent care flexible spending accounts Support for work-life integration Collaborative and Purpose-Driven Environment Work alongside professionals who share your commitment to Honest's high-quality, value-based care model Opportunities to contribute to meaningful projects and initiatives Additional Perks Team member recognition programs Team-building events and social activities Join us and experience a rewarding career where your contributions are valued and your growth is supported. Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email *********************** for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at ***********************.
    $179.5k-219.8k yearly Auto-Apply 31d ago
  • Enterprise Services Sales Director - Radiology Services (Remote US)

    Siemens Healthineers 4.7company rating

    Remote service/parts director job

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Supports the sales organization of the assigned organizational unit in developing strategic and midterm business strategies, structures and processes, focusing options to exploit best market opportunities. Join our team now at Siemens Healthineers as an Enterprise Services, Sales Director of Radiology Services Reporting into the Enterprise Services (ES) Head of Ambulatory Operations and Radiology Services, this position is responsible for overall sales growth of Radiology Services offerings within regions specified by manager. ES Ambulatory Operations and Radiology Services Radiology Services is a growing area within Healthineers focused on empowering health systems with innovative solutions and clinical operations services delivery within the AI, Teleradiology and other digital platform spaces. In this role, the right candidate will be responsible for, but not limited to, Radiology Services sales funnel development and tracking, customer engagement, internal and external relationship building, building and executing on sales growth targets and objectives. Additionally, you will work closely with your manager to ensure that a culture exists that aligns with Siemens Healthineers' Values. In this role, you will also: Participate in customer conversations in conjunction with broader Siemens Team regarding new business opportunities. Work closely with Siemens and Partnership legal Teams to ensure contractual agreements are created and procured in a manner consistent with expected timelines. Develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications. Enforce adherence to organizational compliance, processes, tools, and workflow standards. Work closely with leadership colleagues to align on goals, vision, and strategy to ensure a positive culture and clear expectations exists across the Team. Work closely to help ensure all agreed upon annual targets and goals are achieved for the business line. Working with the broader Siemens Team, you will: You will build appropriate relationships across the organization at all levels to ensure consistent communications on opportunities and strategy. You will serve as an advisor to executive leadership (client and Siemens) and collaborate closely with our cross-functional teams and business partners. You will work to ensure ES revenue targets are achieved by creating solutions and driving outcomes specific to Ambulatory Services/Radiology Services (and other initiatives as indicated by Manager) You will represent yourself in a manner consistent with Siemens Values and Behaviors Work with critical stakeholders to outline risk mitigation plans to close gaps in sales execution as related to expected results. Support the continued development of communication processes, tools and standards of work that support the sales execution across the ES Ambulatory Operations and Radiology Services Team. Work with cross-functional teams to ensure clear communication throughout the enterprise. Provide accessible and efficient response to concerns and problems. Identify opportunities that will support business growth and development. This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers: You have broad knowledge in national healthcare trends and can leverage that expertise in driving business growth. You are results-driven, action oriented and passionate about making a positive customer impact while balancing business needs. You can manage multiple programs and priorities. You have excellent communication and presentation skills in the customer environment. Required skills to have for the success of this role: BS/BA in a medical field, engineering/technology or business administration with healthcare background preferred. Minimum of 10 years of experience in the healthcare industry with consultative and direct sales experience Ability to travel regionally 60% of the time It would be a plus if you also possess the following: Deep understanding and sales experience in Digital and AI based healthcare solutions Polished demeanor with strong executive presence Strong analytical skills and business acumen Ability to accurately assess key business metrics and situations from an executive point of view; effective at structured problem solving and critical thinking. Strong problem-solving skills and able to implement innovative solutions to customer problems. Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities. Experience maintaining flexible approach when faced with business or client course corrections (e.g., client cost-out initiatives, industry economic conditions, healthcare reform legislation). Naturally curious spirit, and insatiable appetite for learning Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: Min $133,600 - Max $200,400 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
    $133.6k-200.4k yearly Auto-Apply 42d ago
  • Director, Compliance Services

    Medispend

    Remote service/parts director job

    Reporting directly to the GM, Commercial Compliance, the Director, Compliance Services will serve as the senior subject matter expert (SME) for the Stakeholder Engagement (SE) platform, acting as a strategic advisor to customers and an internal thought leader across the organization. The Director, Compliance Services will be responsible for interpreting the evolving compliance landscape, advising customers on best practices, and ensuring the SE product is aligned to regulatory expectations and customer needs. This position is highly cross-functional-partnering closely with Implementation, Product, Sales, and Customer Success to drive excellence in delivery, strengthen customer relationships, and support business growth. Key Responsibilities Compliance & Regulatory Leadership Maintain deep, current expertise in U.S. and global life sciences compliance requirements related to HCP/HCO engagements, interactions, and transparency reporting Serve as the primary compliance advisor for SE customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations Product Subject Matter Expertise Develop and maintain an expert-level understanding of the Stakeholder Engagement product-including configuration, workflows, data dependencies, reporting logic, and upcoming roadmap features Evaluate how product enhancements, defects, or configuration choices affect customer compliance obligations, data integrity, and operational workflows Partner closely with Product and Engineering to provide compliance input on roadmap planning, requirement definition, and release readiness Cross-Functional Partnership & Internal Enablement Work closely with Implementation and Customer Success teams to ensure customers are configured and supported in a manner consistent with compliance expectations and best practices Support Sales as the compliance SME during demos, RFPs, prospect discussions, and conference participation Contribute to the design and delivery of internal training programs, playbooks, and knowledge-based content to elevate organizational expertise on compliance and SE product requirements. Customer Leadership & Relationship Management Build trusted, long-term relationships with customers, acting as their strategic compliance advisor and escalation point for complex issues Proactively engage customers to understand evolving business needs, pain points, and strategic objectives; translate insights into product or process improvements Participate in key customer meetings, governance forums, and business reviews to reinforce alignment and demonstrate product and compliance leadership Thought Leadership & Special Projects Lead or participate in specialized compliance engagements, including assessments, audits, policy reviews, customized training, and best-practice consultations Represent the organization at industry conferences, webinars, and professional associations to strengthen brand reputation and support commercial growth Develop thought-leadership content (whitepapers, presentations, guidance documents) to support customers and internal teams Qualifications Bachelor's degree required; advanced degree or relevant certification (HCCP, RAC, etc.) preferred Minimum 5+ years of experience in the life sciences industry in one or more of the following areas: Commercial compliance Medical or commercial operations Transparency/aggregate spend HCP/HCO engagement management Experience serving in a customer-facing or advisory role is strongly preferred Strong knowledge of U.S. and/or global laws, regulations, and industry codes governing interactions with HCPs/HCOs (e.g., OIG, PhRMA, AdvaMed, EFPIA, Sunshine Act) Familiarity with compliance technologies (e.g., engagement management, transparency reporting, CRM, workflow tools) is a plus Professional Skills Demonstrated ability to influence and lead across functions without direct authority Exceptional communication, facilitation, and presentation skills with the ability to translate complex compliance concepts into practical guidance Strong analytical and problem-solving skills; ability to identify root causes and drive resolution in complex customer environments Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously Collaborative, customer-centric mindset with the ability to establish trust and credibility quickly What we provide: Merit-based compensation - Competitive base salary plus bonus Work from anywhere - Roles are open to candidates located anywhere in the US (United States) Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave 401k+ Match Comprehensive health, dental, and vision insurance Paid Parental Leave Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development Working Conditions/Physical Demands: This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet access suitable for professional remote work. The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws to enable qualified individuals with disabilities to perform the essential functions of the job. Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data security as outlined in organizational policy. Disclaimer: This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. Notice for all applicants: we are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado applicants as required by sb19-085 (8-5-20).: Annual salary of $150,000-$175,000+Benefits+bonus MediSpend is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
    $150k-175k yearly Auto-Apply 15d ago
  • Director Audit Services

    Dartmouth Health

    Remote service/parts director job

    Assumes responsibility for the oversight, design, and execution of the system’s internal audit program, including developing and implementing audit strategies, policies, and procedures to support compliance with regulatory requirements and internal controls. The Director Audit Services will lead a team of auditors, conduct risk assessments, and provide recommendations to improve processes, controls, operational efficiency, and compliance posture. Responsibilities * Performs enterprise risk assessment, including administering surveys and conducting interviews to identify and rank organizational risks * Develops annual internal audit work plan designed to evaluate and mitigate risks identified in the enterprise risk assessment * Oversees the execution of the internal audit work plan * Reviews audit plans, workpapers, and draft reports prepared by internal audit staff in accordance with the internal audit work plan * Manages vendor selection and oversight for outsourced audits or projects, as applicable * Manages department systems, audit methodology, compliance with professional standards (e.g. Institute of Internal Auditors) * Oversees or executes monitoring of management plans related to audit recommendations * Provides guidance and support to internal audit team members in the execution of audits, ongoing training, performance and career development * Communicates effectively across functional areas of the organization (Compliance, Finance, Operations, Clinical, etc.) * Plans and manages a budget to support department and program objectives * Provides input and reports to the quarterly Audit and Compliance Committee meetings * Performs other duties as required or assigned Qualifications * Bachelor's degree in a business, process improvement or governance discipline with 5 years of supervisory management and extensive prior experience in health care. * Master's degree and experience in working at an academic medical center preferred. * Must have independent decision-making capabilities, excellent written and verbal communication skills, and the ability to effectively engage with others to meet common organizational and business goals. * Familiarity with health care clinical and business operation, reimbursement, financial reporting and accounting required. * Demonstrated strong experience in planning and performing effective analysis and appraisals of complex organizations, functions and systems and have knowledge of regulatory requirements for health care providers, reimbursement guidelines and third-party payer reimbursement practices. * Strong organizational and analytical skills with the ability to effectively communicate (both orally and in writing) with all levels of staff and attention to detail are required. Required Licensure/Certifications - Project management certification or skills plus experience in implementing department-owned systems are essential. - Professional certification is also required in accounting, auditing, health care compliance, or equivalent certification. * Remote:Fully Remote * Area of Interest:Professional/Management * Pay Range:$63.06/Hr. - $100.90/Hr. * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:31184 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
    $63.1-100.9 hourly 60d+ ago
  • Director of Actuarial Services

    Wellsense Health Plan

    Remote service/parts director job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The Director of Actuarial Services is a key member of the Finance leadership team. Working closely with the CFO, the Chief Actuary, Product and Marketing leadership, and other internal and external stakeholders, the Director will play an integral role on ensuring the financial soundness and profitable growth of Medicare products, by leading the annual CMS bids, developing financial analytics / reporting, and identifying profit and growth opportunities. The position oversees the measurement and reporting of medical expense trends for all lines of business, with a goal of identifying medical expense savings opportunities and recommending performance improvement initiatives, as well as risk adjustment analysis primarily related to the MassHealth Medicaid, New Hampshire Medicaid, and Medicare lines of business, directly impacting and improving the revenue for these products. Our Investment in You: Full-time remote work Competitive salaries Excellent benefits Key Functions/Responsibilities: Strategic Actuarial Leadership · Serve as the actuarial lead for financial oversight and strategy on Medicare products. · Partner with business leadership to evaluate product performance, growth opportunities, and risk mitigation strategies. · Guide actuarial modeling to support forecasting, profitability analysis, and product development. · Represent Finance as a subject matter expert in regulatory and strategic discussions. Medicare Actuarial Oversight · Lead the development and coordination of CMS bid submissions for Medicare Advantage and Part D products. · Oversee the actuarial framework for Medicare, including membership trends, revenue and claims forecasts, risk adjustment, and competitive analysis. · Direct development of Part D accruals, revenue models, and financial tracking tools. · Stay current on CMS regulations and apply actuarial insight to policy changes and market dynamics. Risk Adjustment Strategy and Analytics · Lead enterprise-wide risk adjustment strategy and oversight, including data validation, version control, revenue impact analysis, and ROI modeling. · Support risk score normalization in forecasting models and evaluate discrepancies between reported and actual risk scores. · Collaborate with risk coding, IT, and compliance teams to ensure accuracy in CMS and state risk submissions. · Advocate for risk model adjustments with state agencies by evaluating bias, population impact, and systemic changes. Medical Expense Trend Analysis · Lead monthly trend reviews across all lines of business, partnering with product, actuarial, utilization management, and finance teams. · Analyze PMPM, cost per use, utilization per 1000, unit cost vs. severity, and normalized trends based on acuity or fee schedule shifts. · Identify cost containment opportunities and recommend targeted performance initiatives. · Integrate provider profiling and benchmarking against state actuary pricing targets to identify gaps and guide corrective actions. Regulatory Reporting and Compliance · Prepare and oversee financial regulatory submissions to federal and state agencies, including bid filings, audits, and quarterly/annual reporting. · Ensure compliance with actuarial standards and support internal and external audit requests. · Lead development of defensible actuarial assumptions and documentation. Cross-Functional Collaboration · Collaborate with pharmacy analytics to evaluate Part D trends and identify actionable insights. · Coordinate with provider analytics to track unit cost histories and analyze provider-level trends. · Participate in Under/Over Utilization Management initiatives to identify high-value care opportunities. · Drive integration between actuarial, product, finance, and clinical teams to ensure a cohesive financial strategy. Team Leadership and Development · Manage, mentor, and develop a team of actuaries and healthcare analysts. · Provide technical direction, goal setting, and performance management. · Foster a culture of innovation, accountability, and continuous improvement. · Attract and retain talent aligned with the organization's mission, culture, and analytic goals. Supervision Exercised: Directs 2 - 5 staff within multiple functions Supervision Received: General supervision is received weekly Qualifications: Education Required: · Bachelor's degree in actuarial science, Economics, Statistics, Mathematics, Finance, Health Care Administration, or related field required Education Preferred: Master's Degree in related field is strongly preferred Fellow of the Society of Actuaries (FSA) or Associate of the Society of Actuaries (ASA) Experience Required: Eight (8) + year's progressively responsible experience in health actuarial analytics required, with four (4) + years of prior management experience strongly preferred Certification or Conditions of Employment: Pre-employment background check Competencies, Skills, and Attributes: Expert analyst with an ability to translate findings into real world solutions Ability to use well developed interpersonal skills to direct and influence the efforts of others, both internally and externally Ability to conceptualize and envision the impact of change, and propose new ways to do business Proficiency with SAS/SQL and MS Excel Working knowledge of at least one of the following risk adjustment methodologies DxCG, CDPS+Rx, CMS Medicare Advantage HCC Model, ACA HCC Model Ability to meet deadlines, multi-task, problem solve and use appropriate technology to analyze business problems. Project management skills a plus Strong communications skills, both verbal and written, are required Strong understanding of health care data and analytical methodologies Strong team player Effective collaborative and proven process improvement skills Working Conditions and Physical Effort: Work is performed in a remote working environment No or very limited physical effort required No or very limited exposure to physical risk About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $88k-149k yearly est. 49d ago
  • Director, Actuarial Services

    Wvumedicine

    Remote service/parts director job

    Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. The Director of Actuarial Services will be a leader who helps guide the development and execution of the entire actuarial function, assist in strategic initiatives, and will be an integral part of the Peak Health management team. Core accountabilities include pricing/underwriting, financial reserving, forecasting, trend analysis, value-based contract performance evaluation, and supporting business decisions through a medical economic framework. The Director of Actuarial Services will serve as a key advisor to the executive leadership team and work collaboratively with various functions within the organization such as finance, accounting, analytics, product, population health, clinical teams, provider contracting, and client relationship managers. To be successful in this role, the Director of Actuarial Services will need contemporary in-depth knowledge of the insurance industry; excellent analytical, decision-making, and problem-solving skills; strong time management and prioritization capabilities; and ability to collaborate with others at all levels. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's degree in actuarial science, mathematics, data science, finance, statistics, economics, or related field. 2. ASA designation from the Society of Actuaries. EXPERIENCE: 1. Eight (8) years of progressive healthcare actuary leadership experience, including direct prior experience with healthcare claims data, partner/provider analytics, payer-provider contracting, and/or value-based care. 2. Two (2) years of experience managing a team. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. FSA designation from the Society of Actuaries. EXPERIENCE: 1. Medicare Advantage bid pricing experience. 2. Membership in the American Academy of Actuaries. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Consistently work with senior leadership by providing balanced actuarial insights and support strategic decision-making. 2. Act as a subject matter expert on actuarial matters in cross-functional meetings. 3. Manage teams both internally and externally to support business objectives. 4. Lead and oversee governmental product rate setting processes to ensure accuracy, compliance, and alignment with organizational strategy. 5. Maintain financial models where appropriate to support decision making. 6. Provide accurate and timely financial information for organizational planning. 7. Assess and manage financial risks related to insurance products, payment models and other financial instruments. 8. Develop effective strategies to be aware of regulatory changes. 9. Train and develop colleagues as needed. 10. Manage and coordinate commercial rate filings, including preparation, review, and submission. 11. Direct repricing initiatives for self-funded clients to maintain competitiveness and financial sustainability. 12. Guide and support underwriting activities for fully insured clients, ensuring sound risk assessment and pricing strategies. 13. Develop and monitor reinsurance arrangements to optimize financial protection and risk management. 14. Oversee monthly financial accruals for incurred but not reported (IBNR) claims, ensuring timely and accurate reporting. 15. Analyze and report on product gross margin performance to drive strategic decision-making. 16. Design, implement, and evaluate value-based product models, including ongoing performance monitoring. 17. Negotiate and manage contracts to support organizational goals and maintain strong business partnerships. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard Office Environment. SKILLS AND ABILITIES: 1. Ability to work independently to solve complex challenges. 2. Proficient in data manipulation, analytics, modeling, and visualization tools (e.g., Advanced XLS, SQL, SAS, PowerBI, Tableau, R, Python). 3. Strong interpersonal skills (written and verbal) and the ability to convey complex topics in understandable mediums to a variety of audiences. 4. Willingness and comfort to work on a variety of projects, potentially not directly aligned with actuarial science. 5. Creative problem-solving skills and willingness to engage at all levels of the process. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: PHH Peak Health Holdings Cost Center: 2501 PHH Risk Admin
    $88k-149k yearly est. Auto-Apply 34d ago
  • Disability Services Manager

    MSU Careers Details 3.8company rating

    Remote service/parts director job

    Michigan State University is recognized for its commitment to inclusive education and employment opportunities for individuals with disabilities. Technology plays a critical role in empowering these individuals by helping overcome barriers and unlocking potential. Through innovative and effective use of assistive technology, MSU enhances access, opportunity, and success in education, work, and life. This position, in collaboration with the Director and RCPD team, identifies needs, develops technology solutions, and builds funding and strategic partnerships to advance MSU's leadership in accessibility. Additionally, this role is responsible for working with students, staff, and faculty to determine appropriate assistive technology options to address barriers and leads the RCPD's accommodation operations, ensuring the efficient coordination and implementation of support services. Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program and a minimum of three years of related experience in disability services and/or working with assistive technology or related student affairs areas; or an equivalent combination of education and experience. Additional certifications relevant to the area of work may be considered. Desired Qualifications Masters degree in fields related to educational technology accessibility (e.g., special education, higher education administration, information technology, computer science, or engineering). Certification in assistive technology for persons with disabilities is preferred. Two years experience working with persons with disabilities in an educational setting. Other knowledge, abilities, and skills preferred: Extensive working knowledge of assistive technology and vision for its role in facilitating full participation by persons with disabilities Extensive knowledge of information management via computer technologies including databases, web-based data systems, spreadsheets and word processing Knowledge of state and federal laws pertaining to persons with disabilities Ability to use personal interviews, technology assessments, and medical documentation to determine and implement appropriate accommodations and auxiliary aids/services Excellent written communication skills and ability to produce clear case notes Excellent oral communication skills including group presentations Strong collaborative/team skills balanced by an ability to operate independently with minimal prompting. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Resume Cover Letter Work Hours STANDARD 8-5 Description of End Date This is an off-dated position funded for two years from date of hire, with possible extension contingent upon funding renewal. Website uhw.msu.edu Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Bidding eligibility ends December 2, 2025, 11:55 PM
    $51k-65k yearly est. 6d ago
  • Director Mortgage Due Diligence Services (Remote Position)

    Mela Capital; Group

    Remote service/parts director job

    Over $20 Billion in high risk mortgage loans underwritten and audited, including mortgage backed securitization fraud investigations, investor, litigation and agency audit response. Specializing in third party underwriting, quality control and forensic examination of all mortgage and securitization loan, portfolio and contract audits, including operational risk and quality control policy development. Agency (FNMA/FHLMC/FHA/VA), legal, foreclosure and repurchase defense reporting and expert witness testimony. Expert experience in Mortgage Backed Securities agreements and Seller/Purchaser reps and warrants contracts; Underwriting guideline gap analysis; Valuation and historic appraisal forensic fraud investigation and support. Class action litigation portfolio and federal consent order auditing expertise. Call today to discuss customized solutions for your project and work flow needs. Unhappy with QC firms putting unexperienced bodies on your projects? Ask about our underwriting and loss mitigation auditing expertise! Job Description Director Due Diligence Services This outstanding individual is motivated by working with the best and brightest executive team for an industry leading risk management firm to the residential mortgage credit risk industry. The selected candidate will have extensive experience with due diligence services and operations within the residential mortgage credit risk industry. Reporting directly to the CEO you will be responsible for: Day to day operations of in house Due Diligence staff and resources. Service delivery to internal and external clients at the highest level. Management of staff to the highest levels of performance. Management of work flow production. Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system. Internal and production process improvements. Manages a large team of due diligence mortgage underwriters. Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations. Participates in developing, interpreting and implementing policies and procedures for Underwriting operations. Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers. Key objectives include: Obtaining peak staff performance. Provide superior service to internal/external clients. Assume operational control of internal/external Due Diligence operations. Support Executive Team. Oversee Underwriting guidelines, policy and underwriter work product quality. Manage the operating activities of the department including scheduling and production Assure that all employees within area of responsibility are working towards a common goal Motivate the team to exceed expectations. Create, facilitate and document on-going Underwriter training and procedures. Ensure adherence to operating budget guidelines regarding all expenses. Contribute to the development of both short and long term plans for the organization. Participate in all activities which support the organizations goals and objectives. Other duties as assigned. JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. The Director in this hands-on position will contribute to Mela Capital Group's continued success story of growth and industry recognized excellence. Mela Capital Group offers an empowered work environment that encourages creativity, initiative and professional growth. MCG is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Qualifications JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. Additional Information All your information will be kept confidential according to EEO guidelines.
    $70k-124k yearly est. 1d ago
  • Director, Data Services and AI

    Vets Hired

    Remote service/parts director job

    This role is a results-driven position responsible for defining and executing a data strategy that leverages advanced analytics, machine learning, and AI to drive measurable business impact. The position will lead the development, deployment, and scaling of AI/ML models and data-driven solutions, ensuring seamless integration across the organization. The ideal candidate has deep expertise in data science, statistical modeling, machine learning, and AI, with a proven track record of delivering large-scale production-grade solutions. This position requires strong leadership to build and mentor a high-performing team while driving AI governance, compliance, and enterprise-wide adoption. If you are passionate about leveraging data science and AI to drive business success and have a proven track record of leadership in this field, we invite you to apply and join an innovative team. Responsibilities: Leadership and Strategy: Develop and execute the overall strategy for data science and AI. Collaborate with executive leadership to align data science and AI strategy with business objectives and delivery. Lead, mentor, and grow a team of data scientists, machine learning engineers, and AI researchers. Drive innovative solutions by leveraging partnerships with academies, businesses, and government. Define and implement an AI governance framework ensuring ethical AI and compliance. Drive AI adoption at scale, integrating solutions across enterprise systems. Technical Expertise: Drive the development and implementation of machine learning models and AI solutions, leveraging modern AI services such as OpenAI, Gemini, and Agentic AI, as well as AI/ML cloud services such as AWS SageMaker, Azure ML, and GCP Vertex. Stay current with the latest data science and AI advancements to determine feasible advancements and integrate innovative approaches. Ensure best practices in data engineering, model deployment, and performance monitoring. Develop methods and approaches to maximize new data services solutions to advance AI differentiating capability. Project Management: Convert strategy into executable roadmaps and plans to advance goals in Data Science and AI. Oversee the lifecycle of data science and AI projects from ideation to deployment. Ensure timely delivery of high-impact projects that drive business value. Prioritize projects based on business impact, feasibility, strategic importance, and resource availability. Translate AI Strategy into an execution roadmap with measurable KPIs. Collaboration: Work closely with cross-functional teams, including product, engineering, marketing, and finance. Foster a culture of innovation through a data-driven decision-making and continuous improvement approach. Communicate complex data science concepts to non-technical stakeholders clearly and concisely. Compliance and Ethics: Ensure compliance with data privacy regulations and ethical guidelines in AI practices. Promote responsible AI usage and mitigate potential biases in models. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Requirements: Advanced degree (Masters or Ph.D.) in Data Science, Computer Science, Statistics, or a related field. Minimum of 10 years of experience in data science and AI, with at least 5 years in a leadership role. Proven track record of delivering impactful data science and AI projects. Experience in leading and mentoring a high-performing team. Experience with deploying AI models at scale. Expertise in AI risk management, bias mitigation, model explainability, regulatory compliance (GDPR, CCPA, HIPAA), and responsible AI frameworks. Expertise in machine learning, deep learning, and statistical modeling. Proficiency in programming languages such as Python, R, and SQL. Experience with big data technologies (e.g., Hadoop, Spark, Databricks, and EMR) and cloud platforms (e.g., AWS, Azure, and Oracle). Experience with AI/ML frameworks and cloud services such as Tensorflow, Pytorch, Caffe, MS Cognitive Toolkit, AWS SageMaker & Bedrock, Azure Machine Learning, GCP Vertex AI, and Databricks ML for model training, deployment, and lifecycle management. Experience and familiarity with modern AI consumer services such as ChatGPT, Co-Pilot, OpenAI, Gemini, and Agentic AI. Strong strategic thinking and problem-solving abilities. Excellent communication and presentation skills. Ability to foster a results-driven and execution-focused team environment. Clearance Requirements: Must be eligible to obtain a Top-Secret clearance. Working Place: Maryland, Maryland, United States Company : 2025 April 10th Virtual - Kentro
    $78k-127k yearly est. 60d+ ago
  • Manager of Tax Services - Full Time, Fully Remote

    Startchurch 3.7company rating

    Remote service/parts director job

    Manager of Tax Services - Full-Time, Fully Remote About Us At StartCHURCH, we're on a mission to support pastors and ministry leaders who are passionate about making a lasting impact in their communities by launching new churches and ministries. We equip non-profits with the foundation they need to thrive, offering a lifetime of tools and services tailored to the unique needs of church leaders. Why You'll Love Working With Us True Work-Life Balance: We believe your life outside of work matters. Enjoy flexibility and a genuine work-life balance. Rest and Recharge: Generous paid time off, two flex days, ten paid holidays, one week of paid sick leave, Paid Parental Leave, and weekly flex time to help you recharge. Top-Tier Health Benefits: Our comprehensive medical, dental, and vision plans are some of the best in the industry, with a quick 30-day waiting period. Future Planning: We offer a 401k retirement plan with company matching to help you plan ahead. Purpose-Driven Passion: Want to start your own nonprofit or ministry? We'll help you do it - at no cost to you. What You'll Be Doing: The Manager of Non-profit Tax Services oversees the daily operations and performance of StartCHURCH's Tax Services team. This role manages a team of tax preparers and ensures the accurate, timely, and ministry-focused preparation of clergy and nonprofit tax filings, including ministers' individual returns (Form 1040), Form 990 series returns (990-N, 990-EZ, and full Form 990), Form 1099, Form W-2, and Form W-7 applications. The ideal candidate demonstrates strong technical tax expertise, exceptional leadership abilities, proficiency with professional tax software, and a heart to serve churches and ministers through StartCHURCH's biblical and organizational values. Key Responsibilities Team Leadership & Operations Lead, mentor, and supervise a team of tax preparers to ensure excellence, accuracy, and productivity. Plan, organize, and monitor tax workflow to ensure deadlines are met during regular and peak seasons. Provide training, coaching, and professional development to staff on clergy tax laws, nonprofit tax compliance, software tools and internal processes. Foster a team culture that reflects StartCHURCH's Christian values and commitment to service. Work as an integral part of the StartCHURCH leadership team and effectively execute cross-divisional cooperation and collaboration. Tax Preparation & Review Review and prepare complex clergy tax returns with minister-specific considerations such as parsonage/housing allowance, SECA exemptions, love offerings, and designated gifts. Oversee the preparation and review of nonprofit tax returns including 990-N, 990-EZ, and full Form 990 filings. Supervise and support the preparation of Forms 1099, W-2, and W-7 to ensure accuracy and compliance. Ensure all returns meet federal and state regulations as well as internal quality standards. Maintain up-to-date knowledge of changes in nonprofit and clergy tax regulations and communicate updates to the team. Client Service & Communication Serve as a point of escalation for client questions, complex cases, or sensitive issues. Provide guidance to churches, ministries, and pastors with clarity, professionalism, and ministry-centered care. Ensure clients receive timely updates and a positive experience consistent with StartCHURCH values. Compliance & Quality Assurance Maintain internal controls, documentation standards, and compliance procedures. Ensure accurate electronic filing, delivery, and archiving of tax documents. Collaborate with the Director of Tax & Compliance to resolve issues, improve systems, and enhance service offerings. Cross-Department Collaboration Partner with internal teams such as Bookkeeping, Compliance, Customer Support, and Legal Research to provide unified client service. Participate in product improvement, automation initiatives, and internal training projects. What we'll love about you: Required: Enrolled Agent (EA) credential-must be active and in good standing. 3+ years of experience in tax preparation, including clergy or nonprofit returns. At least 1 year in a supervisory or team-lead capacity. Proficiency in professional tax preparation software such as Lacerte or Drake. Understanding of nonprofit and clergy-specific tax considerations. Exceptional communication, interpersonal, and leadership skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Alignment with StartCHURCH's Christian mission and values. Preferred Experience preparing Form 990 for churches and ministries. Prior work experience with faith-based or nonprofit organizations. Familiarity with workflow management or document management systems. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at ***********************. StartCHURCH is an e-verify employer. EOE.
    $52k-87k yearly est. Auto-Apply 11d ago
  • Director of Export Services

    Mohawk Global

    Service/parts director job in Columbus, OH

    Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work! Position Summary: The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations. Responsibilities Include: * Expand Mohawk Global's export operations and product offerings * Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives * Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings * Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business * Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success * Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US * Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders * Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations * Analyze export market conditions and find new opportunities for service development or innovation * Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients * Prepare and present reports on sales performance and market trends to senior management * Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction * Travel within the continental United States and occasionally overseas for strategic sales activities will be required Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $80k-135k yearly est. 6d ago
  • Data Center Service Director

    EOS Technologies 4.1company rating

    Service/parts director job in New Albany, OH

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly experienced and strategic Data Center Service Director to lead global service delivery and operations for a key client's data center and test/dev environments. This U.S.-based leadership role is responsible for ensuring exceptional service performance, operational efficiency, customer satisfaction, and long-term strategic alignment across multiple international regions. In this role, you will oversee a diverse, globally distributed team-including field technicians, project managers, and service delivery leads-and serve as the senior point of contact for the client. The ideal candidate combines deep technical expertise, proven leadership, financial acumen, and a passion for continuous improvement in a high-performance environment. KEY RESPONSIBILITIES: Strategic Leadership & Direction Define and execute the vision for global data center service delivery in alignment with client goals and EOS strategy. Act as the senior escalation and communication point for all service-related matters. Develop and own the global service roadmap, identifying opportunities for growth and improvement. Drive a customer-first culture rooted in operational excellence and accountability. Service Delivery Management Oversee end-to-end service activities including installations, maintenance, incident resolution, and technical support. Ensure adherence to SLAs, KPIs, and operational level agreements (OLAs). Conduct executive-level service reviews such as QBRs and ABRs with internal and client leadership. Align global service delivery with supporting functions such as PMO, HR, and innovation. Operational Excellence & Continuous Improvement Lead cross-regional initiatives using Lean Six Sigma and continual service improvement (CSI) methodologies. Standardize global service delivery processes and optimize resource utilization. Champion the implementation of automation and service management platforms to enhance efficiency and reporting. Ensure consistent governance and quality control across all active regions. Team Leadership & Development Build, lead, and mentor high-performing international teams across multiple time zones. Foster collaboration across cultures and geographies to drive collective success. Promote EOS values and leadership principles through development, recognition, and engagement initiatives. Commercial Oversight & Vendor Management Own the commercial performance of service operations, ensuring accurate billing, budgeting, and financial transparency. Manage third-party vendor relationships and enforce compliance with contractual terms. Support pricing strategies, contract renewals, and RFP creation for expansion initiatives. Compliance, Risk & Security Ensure compliance with global regulatory standards such as ISO 27001, NIST, PCI-DSS, and others. Lead risk mitigation efforts to secure service continuity and infrastructure integrity. ESSENTIAL CRITERIA: 10+ years of experience in IT service delivery, with at least 5 years in a senior leadership role. Proven experience managing large-scale, global data center operations. Deep understanding of compute, network, storage, and data center infrastructure. Familiarity with automation, monitoring, and orchestration platforms. ITIL certification or demonstrated experience with service management frameworks. Experience managing budgets, financial forecasts, and P&L responsibilities. Strong communication skills with the ability to interact with executive and C-level stakeholders. Proficiency in resolving complex challenges with diplomacy and strategic foresight. DESIRABLE CRITERIA: Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. Experience in managed services, cloud infrastructure, or enterprise transformation. Willingness and flexibility to travel internationally as business needs require. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range$165,000-$185,000 USD
    $165k-185k yearly Auto-Apply 19h ago
  • Director of Digital Services

    Vertiv 4.5company rating

    Service/parts director job in Westerville, OH

    The Director of Digital Services will lead the strategic planning, development, and execution of digital service offerings across the Americas. This role is responsible for driving innovation, enhancing customer experience, and aligning digital initiatives with business objectives. The position will oversee digital platforms, service delivery models, and cross-functional collaboration to ensure operational excellence and growth. RESPONSIBILITIES Develop and execute a comprehensive digital services strategy that supports business goals and customer needs. Lead cross-functional teams including technical support and service delivery managers. Oversee the design, deployment, and optimization of digital platforms and tools, including monitoring systems and predictive maintenance solutions. Collaborate with product, sales, and operations teams to bundle digital services with core service contract offerings. Establish KPIs and dashboards to track digital service performance, customer satisfaction, and ROI. Manage vendor relationships and ensure compliance with data protection and cybersecurity standards. Support naming architecture and branding efforts for new digital services, ensuring global consistency and clarity. QUALIFICATIONS Minimum Job Qualifications: 10+ years of experience in digital services, technology, or operations. 5+ years in a leadership role managing digital transformation or service delivery teams. Proven track record of implementing scalable digital solutions and driving measurable business impact. Preferred: Experience with AI, IoT, and data analytics platforms. Familiarity with agile methodologies and enterprise service architectures. EDUCATION AND CERTIFICATIONS Required: Bachelor's degree in Computer Science, Engineering, Information Technology, or Business related fields. Preferred: Master's degree in Business, Technology, or related discipline. PHYSICAL REQUIREMENTS Occasional travel across the Americas region. Ability to participate in field service reviews and technology demonstrations. TRAVEL TIME REQUIRED Occasional travel across the Americas region. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
    $96k-153k yearly est. Auto-Apply 60d+ ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Service/parts director job in Columbus, OH

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 1d ago
  • Property Management - Resident Services Manager

    West Shore 4.4company rating

    Service/parts director job in Columbus, OH

    The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: • Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. • Acquire a broad knowledge of the community and the surrounding area. • Prepare and maintain log of resident issues and services provided. • Assist residents with resolution of lease violations under the direct supervision of the Property Manager. • Prepare and deliver move in and renewal gifts. • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. • Coordinate all resident events. Minimum of one event per month. • Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. • Manage Kingsley platform and address any resident concerns within 24 hours. • Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: • Understand the needs of the resident population and property in which they live. • Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. • Flexibility and ability to manage a complex workload in varied work environments • Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
    $45k-64k yearly est. Auto-Apply 60d+ ago
  • Service Line Director (100% Full Time, Days)- Adena Orthopedic and Spine Institute

    Adena Health 4.8company rating

    Service/parts director job in Chillicothe, OH

    The Service Line Director- AMG is responsible for the overall operational, quality and financial management of multiple outpatient departments within a service line. The Service Line Director- AMG establishes effective strategies for programs, product/service line, physician integration and resource utilization with the goal of increasing service line market share growth, access, efficiency and patient experience. Responsible to facilitate schedules with the clinical and clerical team leaders and the managers to provide leadership in the multiple departments at all times. The System Service Line Director collaborates with human resources, operational and fiscal efficiencies between Adena Medical Group clinics and closely collaborates with hospital departments. The Service Line Director assures compliance with Adena Health System and Adena Medical Group policies, applicable laws and regulations, and accreditation standards. This position has patient contact, access to confidential information and functions independently. THe Service Line Director will report to the Vice President of Adena Medical Group, and oversee several clinics within the Adena Orthopedic and Spine Institute (AOSI). These clinics include; AOSI Business Office, Athletic Trainers, Sports Medicine, Orthopedics, Spine/Pain, Neurology, and Podiatry. Required Educational Degree: Master's Degree or Certified Medical Practice Executive Certification through MGMA - All existing Adena employees must meet Master's requirement or certification by 12/31/2025. New hires must meet requirement within 2 years of hire date. Major/Area of Concentration: Business Administration or related field Preferred Certifications, Credentials and Licenses: Certified Medical Practice Executive Certification Required Experience: 7-10 years experience as a clinic or practice manager Job Specific Essential Functions: Establishes effective strategies for programs, product/service line, physician integration and resource utilization with the goal of increasing service line market share growth, efficiency and patient experience. Includes planning and oversight of the entire AMG service line. Consistently engage physicians and managers through high quality, two-way communication to proactively uncover problems and ensure progress toward implementation of key strategies and operational objectives in collaboration with physician dyad partner. Understands and works to connect the outpatient and hospital/ancillary operations to ensure effectiveness between AMG and hospital departments. Work with strategy, marketing, finance, physician leadership and other support functions, the AMG SL Director will create a robust clinical and business plan for expansion of the service line/region. Partner with lead physician and clinic managers in development of the annual service line budget and maintains a continuous oversight role in meeting the clinic budget and productivity goals set by the organization. Analyze market, access, quality, financial and operational data to identify weaknesses and create strategies for improvement. Proactively keeps up with market data and changes to ensure competitive advantage of service line. Execute five year strategic clinical plans including recruitment, capital, regional strategy, ancillary support, space plan and others to ensure service line growth and success; these five year plans should be updated annually for each specialty. Continuous development of managers and physician leaders through mentoring, coaching, education, competency and performance evaluation and feedback. Maintains professional knowledge base with organizations such as MGMA and societal organizations to understand the economic, political, and management activities that relate to the clinical services within their purview. Interacts with organizational departments that support the division such as finance & revenue cycle to ensure the clinic manager understands and has the resources to review and improve complete process from registration through adjudication including denials and AR. Facilitate system level project implementation as assigned. Benefits for Eligible Caregivers: • Paid Time Off • Retirement Plan • Medical Insurance • Tuition Reimbursement • Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
    $79k-124k yearly est. Auto-Apply 60d+ ago
  • Service Director- Chrysler/Dodge/Jeep/Ram

    Hinderer Motor Company

    Service/parts director job in Heath, OH

    About Us We're built on people. We're built on excitement. We are The Hinderer Motor Company. From the moment you walk through the doors of our brand-new, state-of-the-art CDJR facility, you'll know this isn't a typical dealership. Our pristine service center - designed with top-tier technology, advanced systems, and an unmatched commitment to cleanliness and efficiency - sets a new standard in automotive excellence. At Hinderer, we believe that providing first-class experiences starts with our people. Whether it's the thrill of a new car, the roar of a custom roadster, or the satisfaction of a perfectly serviced vehicle, our goal is the same - to bring happiness to our clients and our associates. We're family-owned, people-driven, and fueled by passion for what moves you. About the Role We're looking for an experienced and visionary Service Director to lead operations at our brand-new CDJR Service Department. This is more than a management role - it's an opportunity to build and shape a best-in-class service organization inside one of the most advanced facilities in the Midwest. You'll lead a talented team of managers, advisors, and technicians to deliver exceptional results in customer experience, performance, and profitability. You'll have the autonomy to innovate, the resources to execute, and the leadership backing to turn bold ideas into lasting impact. What You'll Do Operational & Financial Performance Own departmental P&L, ensuring strong revenue growth and profitability. Set and manage KPIs (technician efficiency, ELR, CSI, hours per RO, retention). Drive technician productivity and maximize service lane throughput. Ensure accuracy in warranty, recall, and compliance-related processes. Customer Experience & Retention Champion a customer-first culture across every service touchpoint. Monitor and improve CSI and Net Promoter scores. Implement innovative service-to-sales conversion and retention strategies. Leadership & Development Lead, coach, and inspire a high-performing team across Service, Express, and Detail operations. Build a culture of accountability, teamwork, and continuous improvement. Recruit and develop top-tier automotive talent. Compliance & Safety Maintain a clean, safe, and well-organized work environment that reflects Hinderer's brand standards. Oversee OSHA, EPA, and OEM compliance with excellence. Strategic Growth Partner with executive leadership to shape service strategy and process innovation. Champion new technologies such as digital inspection tools, Express Lane enhancements, and mobile service. What You Bring 5+ years of leadership experience in automotive service operations. Proven success in driving operational and financial results. Deep knowledge of CDJR service processes, DMS systems, and OEM reporting. Strong leadership presence, coaching ability, and communication skills. Valid driver's license and clean driving record. Preferred: Stellantis experience strongly preferred. OEM certifications (CDJR), ASE, or I-CAR Gold a plus. Experience managing both high-volume and boutique service operations. Why You'll Love It Here A brand-new, cutting-edge facility built for efficiency, precision, and pride. A company culture that truly values its people - you'll feel like family from day one. The opportunity to shape a service department designed to set industry standards. Competitive pay, benefits, and the chance to make a real mark in a growing organization. Join us and lead something exceptional. At The Hinderer Motor Company, we don't just fix cars - we build experiences, relationships, and careers that last. Apply today and experience what it means to love what moves you.
    $81k-136k yearly est. Auto-Apply 46d ago

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