How to hire a service person

How to hire a service person, step by step

Here's a step-by-step service person hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service person job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service person
• Step 8: Go through the hiring process checklist

What does a service person do?

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1. Identify your hiring needs

   Before you start hiring a service person, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a service person to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a service person that fits the bill.

   This list presents service person salaries for various positions.

   Type of Service Person	Description	Hourly rate
   Service Person	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$9-26
   Advocate	An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause... Show more	$12-27
   Volunteer	Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service... Show more	$11-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patient Care
   • Patients
   • CPR
   • Nursery
   • Patient Safety
   • Cleanliness
   • Resuscitation
   • OB
   • Postpartum
   • Food Orders
   • Customer Service
   • GYN
   • NICU
   • Service Line

   Check all skills

   Responsibilities:

   • Manage accounts payable and payroll for entire department.
   • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
   • Maintain communication with school, DSS and court personnel on all necessary matters.
   • Perform payroll and human resourcetasks.
   • Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
   • Reinstate or decline policies through quality review and evaluation of accounts.

   More service person duties

3. Make a budget

   Including a salary range in your service person job description is a great way to entice the best and brightest candidates. A service person salary can vary based on several factors:

   • Location. For example, service people' average salary in south dakota is 48% less than in california.
   • Seniority. Entry-level service people earn 64% less than senior-level service people.
   • Certifications. A service person with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a service person's salary.

   Average service person salary

   $16.42hourly

   $34,151 yearly

   ---

   Entry-level service person salary

   $20,000 yearly salary

   Updated December 15, 2025

   Average service person salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$48,246	$23
   2	Nevada	$42,644	$21
   3	New Jersey	$41,636	$20
   4	Illinois	$38,667	$19
   5	Minnesota	$37,674	$18
   6	Texas	$36,888	$18
   7	New York	$36,095	$17
   8	Florida	$35,426	$17
   9	North Carolina	$34,498	$17
   10	Wisconsin	$33,487	$16
   11	Massachusetts	$32,887	$16
   12	Pennsylvania	$32,820	$16
   13	Ohio	$32,587	$16
   14	Michigan	$32,398	$16
   15	Iowa	$30,251	$15
   16	Utah	$29,240	$14
   17	Nebraska	$27,400	$13
   18	Missouri	$25,041	$12

   Average service person salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Metropolitan Utilities District	$49,419	$23.76
   2	UGI	$46,996	$22.59	1
   3	American Water	$45,210	$21.74	5
   4	Mirabito	$40,615	$19.53	1
   5	Baptist Health	$39,991	$19.23
   6	Xcel Energy	$39,611	$19.04	1
   7	Lockheed Martin	$37,495	$18.03	1
   8	ProMedica Toledo Hospital	$36,162	$17.39
   9	State Of Illinois - Illinois Student Assistance Commission	$36,057	$17.34	6
   10	Volunteers of America, Utah	$35,680	$17.15	2
   11	Hyatt Hotels	$35,323	$16.98	8
   12	Friedman	$34,917	$16.79
   13	Lake County	$34,893	$16.78	2
   14	Hca Hospital Services Of San Diego	$34,698	$16.68
   15	Nabholz	$34,386	$16.53	6
   16	PSEG	$34,237	$16.46
   17	Engineered Floors	$34,088	$16.39
   18	Nomura Securities	$33,804	$16.25
   19	Boston Water & Sewer Commission	$33,476	$16.09	2
   20	School	$33,471	$16.09

4. Writing a service person job description

   A service person job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a service person job description:

   Service person job description example

   ESSENTIAL FUNCTIONS:
   
   Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
   
   Carries soiled dishes to kitchen. Replaces soiled linen and sets tables. Replenishes supply of linens, silverware and glasses in dining room and on room service carts. Responsible for changing ash trays & napkins. Sorts available dirty linen & counts previously sorted linen. Responsible for obtaining linens and ice from various locations. Completes special assignments for management above as requested.
   
   EDUCATION/SKILLS/EXPERIENCE:
   
   High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job.
   
   DISCLAIMER:
   
   "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
   
   FULL TIME - REQUIRES NJ CER LICENSE

   Copy this example

   

5. Post your job

   To find service people for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any service people they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level service people with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your service person job on Zippia to find and recruit service person candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit service people, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service person

   Once you've found the service person candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new service person. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a service person?