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Service person skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical service person skills. We ranked the top skills for service people based on the percentage of resumes they appeared on. For example, 24.4% of service person resumes contained patient care as a skill. Continue reading to find out what skills a service person needs to be successful in the workplace.

15 service person skills for your resume and career

1. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how service people use patient care:

Establish performance goals for patient care, cost control, productivity, quality metrics, and patient satisfaction.
Led the delivery of patient care and nursing services to achieve quality and clinical standards and performance measures.

2. Patients

Here's how service people use patients:

Supported patients with developmental disabilities and assisted them with upholding their customized Individual Service Plans.
Greeted patients and visitors upon arrival to facility

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how service people use cpr:

Certified for CPR, CPI Holds and First Aide.
Performed CPR successfully established a security perimeter and maintained security of the scene until Albuquerque Police and Medical personnel arrived.

4. Nursery

Here's how service people use nursery:

Direct responsibility of Women's Services to include Labor and Delivery, GYN Unit and a Level I Newborn Nursery.
Supervised 30 full-time employees while overseeing 24-hour labor, delivery, and level II nursery responsibilities.

5. Patient Safety

Here's how service people use patient safety:

Initiated the hiring of a full-time OB Hospitalist to improve patient safety.

6. Cleanliness

Here's how service people use cleanliness:

Maintained general cleanliness of surrounding.
Shared responsibility of cleaning and maintaining cleanliness for all areas including bathrooms and dining room.

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7. Resuscitation

Here's how service people use resuscitation:

Examined injured persons and administered first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

8. OB

OB, short for an obstetrician, is a doctor who specializes in childbirth and healthcare for women in all stages of pregnancy, including preconception, pregnancy, labor and post-pregnancy, and the treatment of diseases of the female reproductive system. The obstetrician ensures that the mother and child receive the best prenatal care to ensure that labor and delivery go smoothly without complications and that the procedure is performed quickly and safely.

Here's how service people use ob:

Returned to Lovelace Health System to reorganize the Women and Infant's Services to re-capture the lead in the OB market.
Led planning, development, education and implementation of OB Critical Care for Women's Services.

9. Postpartum

Here's how service people use postpartum:

Influenced expansion of service line by 24 beds for Postpartum Unit and 15 beds for Antepartum Unit.
nurse working postpartum and well-baby as well as NICU for Level II Status babies.

10. Food Orders

Here's how service people use food orders:

Conducted food orders, money drops, and inspections.
Filled food orders and drink orders.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service people use customer service:

Responded to resident/guest requests for repairs, providing excellent customer service.
Ensured company guidelines were upheld to provide excellent customer service.

12. GYN

GYN is a commonly used abbreviation that stands for gynecology or a gynecologist. The word "gynecology" has emerged from the Greek word "gynaikos" which means women and "logy means "study" making it a study of women. A doctor who specialized in handling pregnancy, childbirth, and treating female reproductive system diseases is called a gynecologist. They diagnose and treat issues of the uterus, ovaries, fallopian tubes, and breasts.

Here's how service people use gyn:

Recruited OBGYN residents, cardiologist, cardiac surgeon and GYN surgeon in 4 months.

13. NICU

Here's how service people use nicu:

Review supplies, materials, vendor selection for WIS and NICU.
Opened a 4 bed NICU - Expanded L&D services from 3 LDRs to 5 LDRs and 2 Triage rooms.

14. Service Line

A service line refers to a marked area/line either indoor or outdoors indicating where services are to be received in a given environment usually in public places. In tennis or badminton, it refers to a marked area on the playing court where the ball must be served and if not served on this area, the serving is rendered null.

Here's how service people use service line:

Worked with them to obtain services and supplies that were needed as new service lines opened.
Devised service line budget and performed ongoing monitoring of fiscal performance data to control expenses.

15. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how service people use vital signs:

Passed medication, run daily programs/activities, vital signs, daily documentation.
Provide basic care and recording vital signs every four hours, daily glucometer controls and occasional glucose checks.

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What skills help Service People find jobs?

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List of service person skills to add to your resume

The most important skills for a service person resume and required skills for a service person to have include:

Patient Care
Patients
CPR
Nursery
Patient Safety
Cleanliness
Resuscitation
OB
Postpartum
Food Orders
Customer Service
GYN

NICU
Service Line
Vital Signs
Developmental Disabilities
Pediatrics
Customer Complaints
General Maintenance
Snow Removal
Front Desk
Credit Card
RAN
Oversight

Payroll
Patient Satisfaction Scores
FTE
ADL
Blood Pressure
Clinical Operations
Domestic Violence
Service Calls
Customer Orders
Oil Changes
Inventory Control

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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