Service planners are extremely detailed executors of programs and operations. This includes research, analyzing consumer data, collaborating with other vendors and suppliers, and monitoring and ensuring the progress of operations. Service planners create budgets, oversee logistics, negotiate contracts, manage inventories, and ensure smooth communication between all parties involved. They also liaise with external suppliers, negotiate prices, and strengthen the company's networking potential. Other duties could involve functioning as a product planner, which would involve research, design, creating software product roadmaps, and creating forecasts.
Service planners must have keen eyes for detail. They must also be creative, great communicators, and possess customer service skills, inventory management skills, and product development skills, depending on the job. To be a service planner, you need a bachelor's degree. Experience also helps in your career as a service planner, especially if you have previously worked as a customer service representative. Previous administrative roles help in boosting your chances of landing employment as a service planner. In the United States, the average service planner makes about $51,676 annually
There is more than meets the eye when it comes to being a service planner. For example, did you know that they make an average of $30.45 an hour? That's $63,337 a year!
Between 2018 and 2028, the career is expected to grow 1% and produce 46,900 job opportunities across the U.S.
There are certain skills that many service planners have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, customer-service skills and detail oriented.
When it comes to the most important skills required to be a service planner, we found that a lot of resumes listed 7.5% of service planners included customer service, while 7.4% of resumes included service technicians, and 7.4% of resumes included customer complaints. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service planner job title. But what industry to start with? Most service planners actually find jobs in the manufacturing and technology industries.
If you're interested in becoming a service planner, one of the first things to consider is how much education you need. We've determined that 53.1% of service planners have a bachelor's degree. In terms of higher education levels, we found that 8.8% of service planners have master's degrees. Even though most service planners have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service planner. When we researched the most common majors for a service planner, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service planner resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a service planner. In fact, many service planner jobs require experience in a role such as customer service representative. Meanwhile, many service planners also have previous career experience in roles such as administrative assistant or cashier.