Service planners are extremely detailed executors of programs and operations. This includes research, analyzing consumer data, collaborating with other vendors and suppliers, and monitoring and ensuring the progress of operations. Service planners create budgets, oversee logistics, negotiate contracts, manage inventories, and ensure smooth communication between all parties involved. They also liaise with external suppliers, negotiate prices, and strengthen the company's networking potential. Other duties could involve functioning as a product planner, which would involve research, design, creating software product roadmaps, and creating forecasts.

Service planners must have keen eyes for detail. They must also be creative, great communicators, and possess customer service skills, inventory management skills, and product development skills, depending on the job. To be a service planner, you need a bachelor's degree. Experience also helps in your career as a service planner, especially if you have previously worked as a customer service representative. Previous administrative roles help in boosting your chances of landing employment as a service planner. In the United States, the average service planner makes about $51,676 annually

What Does a Service Planner Do

There are certain skills that many service planners have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, customer-service skills and detail oriented.

Learn more about what a Service Planner does

How To Become a Service Planner

If you're interested in becoming a service planner, one of the first things to consider is how much education you need. We've determined that 61.1% of service planners have a bachelor's degree. In terms of higher education levels, we found that 10.2% of service planners have master's degrees. Even though most service planners have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Service Planner

Service Planner Career Paths

Average Salary for a Service Planner

Service Planners in America make an average salary of $56,421 per year or $27 per hour. The top 10 percent makes over $78,000 per year, while the bottom 10 percent under $40,000 per year.
Average Service Planner Salary
$56,421 Yearly
$27.13 hourly
$40,000
10 %
$56,000
Median
$78,000
90 %

What Am I Worth?

salary-calculator
How To Become a Service Planner
How To Become a Service Planner Career Overview

States With The Most Service Planner Jobs

Mouse over a state to see the number of active service planner jobs in each state. The darker areas on the map show where service planners earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Service Planner Jobs By State

RankStateNumber of JobsAverage Salary
1California983$68,605
2Texas427$49,927
3New York425$66,869
4Florida339$54,147
5Virginia335$62,170
6Pennsylvania323$56,474
7Illinois270$58,517
8Maryland241$56,658
9Massachusetts227$61,687
10North Carolina222$52,947
11Georgia219$57,496
12Ohio207$57,203
13Colorado174$50,506
14Arizona160$49,869
15Washington154$53,922
16Minnesota146$53,328
17New Jersey139$53,846
18Wisconsin138$51,125
19Michigan134$60,880
20Indiana132$53,938
21Tennessee122$56,707
22South Carolina121$48,753
23Connecticut108$57,896
24Missouri99$46,158
25Oregon98$51,918
26Alabama91$47,605
27Utah70$45,459
28Iowa66$47,140
29New Hampshire65$65,969
30Nevada64$48,464
31Kentucky63$54,703
32Nebraska45$47,782
33Arkansas38$54,208
34Mississippi34$45,961
35Kansas33$47,860
36Hawaii32$57,617
37New Mexico30$57,213
38Louisiana23$53,992
39Oklahoma23$49,166
40Delaware19$47,231
41Idaho17$64,542
42North Dakota15$50,229
43Maine13$57,502
44Alaska13$50,011
45Rhode Island12$46,431
46Vermont10$47,528
47West Virginia9$61,054
48South Dakota6$48,283
49Montana6$48,698
50Wyoming1$34,210

Service Planner Education

Service Planner Majors

35.8 %

Service Planner Degrees

Bachelors

61.1 %

Associate

16.0 %

Masters

10.2 %

Top Colleges for Service Planners

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Private

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Private

In-State Tuition
$11,463
Enrollment
13,676

Top Skills For a Service Planner

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.0% of service planners listed customer complaints on their resume, but soft skills such as communication skills and customer-service skills are important as well.

  • Customer Complaints, 10.0%
  • Data Entry, 9.2%
  • Customer Service, 8.9%
  • Delivery Dates, 8.0%
  • Purchase Orders, 4.4%
  • Other Skills, 59.5%

Choose From 10+ Customizable Service Planner Resume templates

Zippia allows you to choose from different easy-to-use Service Planner templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Planner resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume
Service Planner Resume

Service Planner Demographics

Service Planner Gender Distribution

Female
Female
56%
Male
Male
45%

After extensive research and analysis, Zippia's data science team found that:

  • Among service planners, 55.5% of them are women, while 44.5% are men.

  • The most common race/ethnicity among service planners is White, which makes up 67.9% of all service planners.

  • The most common foreign language among service planners is Spanish at 54.1%.

Work Experience Programs For Service Planners

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Financial Services Regulation Program

Company: Herbert Smith Freehills

Cost: Free

Duration: 5-6.5 hours

Global Consumer Banking Program

Company: Citi APAC

Cost: Free

Duration: 2-3 hours

Digital Assurance Program

Company: PwC Switzerland

Cost: Free

Duration: 5-6 hours

Markets - Sales & Trading Program

Company: Citi APAC

Cost: Free

Duration: 5-6 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

StartUps for Smarter Cities Program

Company: Sydney School of Entrepreneurship

Cost: Free

Duration: 7-9 hours

Getting Ready to Join the Workforce Program

Company: Standard Bank

Cost: Free

Duration: 4-4.5 hours

Data Analytics Program

Company: KPMG AU

Cost: Free

Duration: 2-3 hours

Online Courses For Service Planner That You May Like

Advertising Disclosure  
Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.5
(2,066)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Customer Service & Support For Customer Service Executives
udemy
4.5
(270)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

Customer Service, Customer Support, And Customer Experience
udemy
4.5
(731)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Show More Service Planner Courses
Job type you want
Full Time
Part Time
Internship
Temporary

Best States For a Service Planner

Some places are better than others when it comes to starting a career as a service planner. The best states for people in this position are California, New York, New Hampshire, and Idaho. Service planners make the most in California with an average salary of $68,605. Whereas in New York and New Hampshire, they would average $66,869 and $65,969, respectively. While service planners would only make an average of $64,542 in Idaho, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Hampshire

Total Service Planner Jobs:
65
Highest 10% Earn:
$93,000
Location Quotient:
1.56

2. New York

Total Service Planner Jobs:
425
Highest 10% Earn:
$96,000
Location Quotient:
1.39

3. California

Total Service Planner Jobs:
983
Highest 10% Earn:
$106,000
Location Quotient:
1.41
Full List Of Best States For Service Planners

How Do Service Planner Rate Their Jobs?

Working as a Service Planner? Share your experience anonymously.
Do you work as a Service Planner?
Rate how you like work as Service Planner. It's anonymous and will only take a minute.

Top Service Planner Employers

Most Common Employers For Service Planner

RankCompanyAverage SalaryHourly RateJob Openings
1Microsoft$114,933$55.264
2IBM$83,577$40.1826
3Southern California Edison$80,723$38.816
4Halliburton$76,589$36.8262
5Florida Power & Light$75,937$36.514
6Fresh Express$65,536$31.513
7The Coca-Cola Company$63,702$30.6312
8P&G$60,980$29.323
9GKN Driveline$57,045$27.434
10AT&T$56,955$27.384

Service Planner Videos