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The differences between service planners and maintenance planners can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service planner, becoming a maintenance planner takes usually requires 2-4 years. Additionally, a maintenance planner has an average salary of $57,625, which is higher than the $56,421 average annual salary of a service planner.
The top three skills for a service planner include customer complaints, data entry and customer service. The most important skills for a maintenance planner are CMMS, maintenance planning, and maintenance tasks.
| Service Planner | Maintenance Planner | |
| Yearly salary | $56,421 | $57,625 |
| Hourly rate | $27.13 | $27.70 |
| Growth rate | -3% | -3% |
| Number of jobs | 15,435 | 71,145 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 47% |
| Average age | 45 | 49 |
| Years of experience | 2 | 4 |
The duties of a service planner depend on their place or industry of employment. Typically, their responsibilities include performing market research and analysis, gathering and analyzing customer data and feedback, liaising with external parties such as vendors and suppliers, establishing guidelines and timelines, and developing strategies to optimize operations. They must also monitor the progress of operations from planning to execution, resolving problems should any arise. Moreover, a service planner usually works in a team setting, which requires an active communication line for a smooth and efficient workflow.
A maintenance planner is responsible for maintaining the efficiency and optimal performance of the operational tools, equipment, and machinery. Maintenance planners assist with the personnel's request for equipment repairs, requiring them to have excellent knowledge of the mechanical industry to identify inconsistencies and glitches and perform immediate troubleshooting. They schedule maintenance routine checks, upgrade component features, and replace malfunctioning parts as needed. A maintenance planner also supports the staff on the proper usage of machinery by creating procedural manuals and demonstrations.
Service planners and maintenance planners have different pay scales, as shown below.
| Service Planner | Maintenance Planner | |
| Average salary | $56,421 | $57,625 |
| Salary range | Between $40,000 And $78,000 | Between $39,000 And $84,000 |
| Highest paying City | San Francisco, CA | Fremont, CA |
| Highest paying state | California | Alaska |
| Best paying company | CVR Energy | |
| Best paying industry | Energy | Hospitality |
There are a few differences between a service planner and a maintenance planner in terms of educational background:
| Service Planner | Maintenance Planner | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | SUNY College of Technology at Alfred |
Here are the differences between service planners' and maintenance planners' demographics:
| Service Planner | Maintenance Planner | |
| Average age | 45 | 49 |
| Gender ratio | Male, 44.5% Female, 55.5% | Male, 85.6% Female, 14.4% |
| Race ratio | Black or African American, 9.7% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.5% | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 11% | 4% |