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Service planner vs maintenance planner

The differences between service planners and maintenance planners can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service planner, becoming a maintenance planner takes usually requires 2-4 years. Additionally, a maintenance planner has an average salary of $57,625, which is higher than the $56,421 average annual salary of a service planner.

The top three skills for a service planner include customer complaints, data entry and customer service. The most important skills for a maintenance planner are CMMS, maintenance planning, and maintenance tasks.

Service planner vs maintenance planner overview

Service PlannerMaintenance Planner
Yearly salary$56,421$57,625
Hourly rate$27.13$27.70
Growth rate-3%-3%
Number of jobs15,43571,145
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Average age4549
Years of experience24

What does a service planner do?

The duties of a service planner depend on their place or industry of employment. Typically, their responsibilities include performing market research and analysis, gathering and analyzing customer data and feedback, liaising with external parties such as vendors and suppliers, establishing guidelines and timelines, and developing strategies to optimize operations. They must also monitor the progress of operations from planning to execution, resolving problems should any arise. Moreover, a service planner usually works in a team setting, which requires an active communication line for a smooth and efficient workflow.

What does a maintenance planner do?

A maintenance planner is responsible for maintaining the efficiency and optimal performance of the operational tools, equipment, and machinery. Maintenance planners assist with the personnel's request for equipment repairs, requiring them to have excellent knowledge of the mechanical industry to identify inconsistencies and glitches and perform immediate troubleshooting. They schedule maintenance routine checks, upgrade component features, and replace malfunctioning parts as needed. A maintenance planner also supports the staff on the proper usage of machinery by creating procedural manuals and demonstrations.

Service planner vs maintenance planner salary

Service planners and maintenance planners have different pay scales, as shown below.

Service PlannerMaintenance Planner
Average salary$56,421$57,625
Salary rangeBetween $40,000 And $78,000Between $39,000 And $84,000
Highest paying CitySan Francisco, CAFremont, CA
Highest paying stateCaliforniaAlaska
Best paying companyLinkedInCVR Energy
Best paying industryEnergyHospitality

Differences between service planner and maintenance planner education

There are a few differences between a service planner and a maintenance planner in terms of educational background:

Service PlannerMaintenance Planner
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversitySUNY College of Technology at Alfred

Service planner vs maintenance planner demographics

Here are the differences between service planners' and maintenance planners' demographics:

Service PlannerMaintenance Planner
Average age4549
Gender ratioMale, 44.5% Female, 55.5%Male, 85.6% Female, 14.4%
Race ratioBlack or African American, 9.7% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.5%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2%
LGBT Percentage11%4%

Differences between service planner and maintenance planner duties and responsibilities

Service planner example responsibilities.

  • Create budgets, select sites, negotiate contracts, manage logistics, oversee food and beverage, and coordinate vendors
  • Generate MRP on a monthly basis; run weekly selective MRP to include any addition requirements receive.
  • Review inventory and plan releases for assign accounts using customer's spreadsheets, EDI or MRP releases.
  • Generate shop order paperwork including Kanban pull card system and manual shop orders base upon customer demand.
  • Use of a RF scanner and floor jack.
  • Assist pickers with picking and RF scanner issues.
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Maintenance planner example responsibilities.

  • Manage aircraft TCTO - organization, depot, safety, and commodity as the TCTO manager.
  • Provide turnaround management services to support client's requirement in achieving successful projects.
  • Develop and manage PC base computerized maintenance management and productivity management system (CMMS).
  • Develop and implement safety preventive maintenance per OSHA guidelines.
  • Utilize CMMS (computerize maintenance management system) for preventive maintenance scheduling, work order generating, and equipment management.
  • Take part in BRC, GMP, and KPI audits.
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Service planner vs maintenance planner skills

Common service planner skills
  • Customer Complaints, 10%
  • Data Entry, 9%
  • Customer Service, 9%
  • Delivery Dates, 8%
  • Purchase Orders, 4%
  • MRP, 4%
Common maintenance planner skills
  • CMMS, 10%
  • Maintenance Planning, 8%
  • Maintenance Tasks, 6%
  • Maintenance Procedures, 5%
  • Continuous Improvement, 5%
  • Predictive Maintenance, 5%

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