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Top 50 Service Planner Skills

Below we've compiled a list of the most important skills for a Service Planner. We ranked the top skills based on the percentage of Service Planner resumes they appeared on. For example, 13.6% of Service Planner resumes contained Customer Service as a skill. Let's find out what skills a Service Planner actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Service Planner

1. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Service Planner jobs:
  • Developed and implemented Telemarketing Incentive Program for distribution center customer service teams contributing an additional 10% to total sales.
  • Selected to create and conduct customer service skills training and changing negative situations into positive company perceptions.
  • Work closely with customer service to identify training opportunities and provide necessary training documents in those areas.
  • Delivered superior customer service through reliability, attention to safety, and adherence to company procedures.
  • Manage precision based freight arrival to enhance customer service levels while optimizing manpower efficiency.
  • Provided daily part availability status updates and 24-hour AOG coverage for Customer Service Business.
  • Assisted Customer Service Representatives with expedite and unit down requests.
  • Provided excellent customer service by handling any conflicts or concerns the customer may have, ensured that the customer is satisfied.
  • Ensured all events at Yale were a success through the effective use of customer service, time management, and delegation.
  • Offered guidance to Customer Service Representatives while managing order flow within the office and on the shop floor.
  • Communicate frequently with customer service staff, often to give customers details of shipping times and delivery estimates.
  • Provided paramount customer service that is conducive to a long term relationship with a high profile customer.
  • Upgraded Oracle Applications from 10.7 to 11i; redesigned Customer Service Inventory and Worldwide Service Planning processes.
  • Increased customer service levels 16% in six months based on lines shipped complete.
  • Worked with IT department to write queries to support logistics/ customer service reporting.
  • Travel planning, Travel service support, account verification, customer service.
  • Team leader of estimating, job planning and customer service departments.
  • Sized new customer services by calculating voltage drop and flicker.
  • Key Contributions Customer Service- Develop fundamental sales and customer service skills to satisfy customers needs while maintaining company expectations.
  • Key member of the Digital Print Department responsible for customer service, job planning, program implementation, and program maintenance/billing.

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6,972 Customer Service Jobs

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2. Delivery Dates
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high Demand
Here's how Delivery Dates is used in Service Planner jobs:
  • Monitor and verify part number revisions, delivery dates, quantity counts and prices to assure accuracy.
  • Verified pricing, stock levels and delivery dates with vendors.

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8 Delivery Dates Jobs

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3. Service Parts
demand arrow
high Demand
Here's how Service Parts is used in Service Planner jobs:
  • Maintained contact with Sales regarding availability of service parts.
  • Worked with all areas of the Service Parts team to maintain a positive and productive work environment.
  • Documented my processes and those of the Service Parts Planners.
  • Scheduled and supervised production of service parts kits.
  • Manage the service parts M.P.S.
  • Process Dubuque sourced service parts for FLASH and DTAC priority orders.

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4. Purchase Orders
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high Demand
Here's how Purchase Orders is used in Service Planner jobs:
  • Audited customer purchase orders for accuracy of product, pricing and delivery requirements.
  • Reviewed customer purchase orders (PO's) for accuracy and entered them in SAP for shipment and billing purposes.
  • Prepare shipment documents and set up pick up of all freight for sales, work and purchase orders.
  • Control inventory to budgeted amounts, identifying shortages and excesses at early stages and adjust purchase orders accordingly.
  • Processed Purchase Orders, Change Orders, Sample Requests, and Quote Requests using SAP and Avenue.
  • Released purchase orders to suppliers for purchases that included steel, cast iron, and electronic commodities.
  • Supply purchase orders and work orders to 3rd party repair suppliers for the repair/upgrade of defective materials.
  • Perform all aspects of Accounts Payable function by matching purchase orders to invoices and inputting into SAP.
  • Reviewed recommendations for purchase orders and launched purchase orders to suppliers via Oracle.
  • Filed all the Invoices and Purchase Orders in the Customer Service file cabinet.
  • Helped prepare purchase orders to obtain materials, tools, and equipment.
  • Planned New and Remodel store purchase orders, invoices and lease exhibits.
  • Cut Purchase Orders, Order Parts & Receive invoices as needed.
  • Initiated Purchase Orders for materials and work to be performed.
  • Help developed purchase orders to keep just in time inventory.
  • Enter sales and purchase orders, as demand requires.
  • Review incoming purchase orders for appropriate shop floor loading.
  • Contacted vendors with purchase orders and all purchase requirements.
  • Schedule service jobs upon receipt of customer purchase orders.
  • Created proposals for upcoming jobs using the HIPS Program Associate Field Buyer Created purchase orders for services and materials using SAP.

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261 Purchase Orders Jobs

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5. Safety Stock
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high Demand
Here's how Safety Stock is used in Service Planner jobs:
  • Maintained acceptable levels of Warranty Exchange stock to support usage plus safety stock.
  • Plan, manage and deploy over 855 unique parts to 11 field depots using min-max& safety stock planning methods.

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18 Safety Stock Jobs

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6. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Service Planner jobs:
  • Performed cost analysis to provide customers with technical support services.
  • Provided escalation path technical support between the technicians in the field and product engineering.
  • Design and implement value added, profitable services to customers and perform technical support.
  • Developed training for technical support team ensuring just-in-time knowledge for new product support.

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76 Technical Support Jobs

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7. Inventory Control
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high Demand
Here's how Inventory Control is used in Service Planner jobs:
  • Communicate with Manufacturing, Inventory Control and Quality Control to ensure an efficient operating schedule.
  • Maintain inventory control of purchased and consigned material.
  • Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, returns processing and purchasing.
  • Use inventory control system to check orders against original purchase documents and ensure that shipment contents are double-checked for accuracy.
  • Worked in SAP for Customer in all areas such as Shipping/Receiving, Packaging and Inventory Control.
  • Manage inventory control for components and finished good assemblies.
  • Assist in keeping inventory at minimal levels using various inventory control methods Represent plant on safety team First-responder for plant emergencies

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319 Inventory Control Jobs

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8. ISO
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high Demand
Here's how ISO is used in Service Planner jobs:
  • Managed production schedules and coordinated with manufacturing supervisors to create a cohesive work environment while upholding optimal production cycles.
  • Provided administrative and technical support to the Camden County Human Service Advisory Council.
  • Completed ISO internal auditing training and audited various departments within manufacturing.
  • Coordinate with supervisors to determine the progress of work, estimated completion dates, and any production or capacity problems.
  • Facilitated ISO audits as a lead quality inspector and maintained documentation revision and version control in adherence with ISO standards.
  • Maintained daily contact with Project Managers and Field Supervisors on daily stock requirements, location of shipments and installation schedules.
  • Served as a liaison between providers, agencies, and consumer groups within the social services community in Camden County.
  • Implemented ISO 9001 quality control procedures for accessory product line and conducted Internal Audits of other departments.
  • Worked with ISO coordinator to establish all office procedures / processes required for ISO 9000 certification.
  • Maintain contact with field operation locations and on-street supervisors to monitor bus service levels and ridership.
  • Prepared reports on expenditures and served as a liaison between the department and private agencies.
  • Provided administrative support to the district's Citizen Planning Advisory Committee(CPAC).
  • Worked closely with customers, supervisors, co-workers, shipping and inventory control departments.
  • Advise industrial, commercial and residential customer's of Detroit Edison specifications.
  • Locate and correct data entry errors, or report them to supervisors.
  • Analyze ridership by creating flow and comparison charts in Excel
  • Assist the shop supervisor's in planning large projects.
  • Provided back up support to supervisor and scheduler.
  • Maintained ISO compliant and am ISO trained.
  • Staffed the Human Services Executive Advisory Council and Interagency Human Service Master Plan Committees.

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49 ISO Jobs

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9. Customer Orders
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high Demand
Here's how Customer Orders is used in Service Planner jobs:
  • Monitored and planned customer orders that ensured on-time shipments to customer base including other Bristol-Myers facilities.
  • Maintain automotive customer base, ensuring customer orders were received info facility.
  • Processed customer orders and planned production for items customers ordered.
  • Received and processed customer orders, entered orders into Oracle operating system, scheduled manufacturing in the United States and globally.
  • Modify and keep accurate purchase orders in response to changing requirements as necessary, assuring customer orders are met.
  • Handled customer orders throughout the process of order placement to production scheduling to shipment of final product.
  • Worked closely with the warehouse to arrange receipt of product and schedule customer orders accordingly.
  • Received customer orders from the Sales Department, then entered orders electronically into the database.
  • Maintained current delivery schedule in SAP R/3 business system of all open customer orders.
  • Process customer orders either directly from customer or through the sales representatives.
  • Received, entered, and maintained customer orders.
  • Assemble equipment and custom cables per customer orders.
  • Prepare the Master Schedule from customer orders.

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98 Customer Orders Jobs

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10. Job Planning
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high Demand
Here's how Job Planning is used in Service Planner jobs:
  • Coordinated job planning, created job orders and reconciled job paperwork (SAP).

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1 Job Planning Jobs

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11. Data Entry
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high Demand
Here's how Data Entry is used in Service Planner jobs:
  • Performed program audits, data analyses, data entry, and created/developed related programmatic reports.
  • Performed office duties such as data entry, word processing, filing and copying.
  • Prioritized data entry daily to ensure customers' needs were met.
  • Handled correspondence, billing, data entry, and bookkeeping.
  • Assist with data entry for returns.
  • Correct account data entry errors.

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1,097 Data Entry Jobs

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12. MRP
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high Demand
Here's how MRP is used in Service Planner jobs:
  • Coordinate with fabrication, paint and assembly to ensure internal sub assemblies are completed per MRP requirements and Customer Commitment Dates.
  • Review inventory and plan releases for assigned accounts using customer's spreadsheets, EDI or MRP releases.
  • Generated MRP on a monthly basis; ran weekly selective MRP to include any addition requirements received.
  • Assured customer orders received via EDI, fax or e-mails were processed into the MRP system.
  • Manage materials order planning (MOP) table, and MRP maintained and updated accordingly.
  • Utilized the Master Production Schedule weekly and updated all orders in the MRP system.
  • Adapted quickly in becoming fully functional/knowledgeable on the new ERP/MRP system.
  • Review (MRP) Shortages report and manufacturing for material availability.
  • Monitored MRP system for receiving and shipping and repairs inspections.
  • Used ERP/MRP system to place purchase orders, analyze parameters to achieve demand requirements, and control inventory.
  • Convert EDI and internal demand into MRP kanban production requirements and planning schedules for finished assemblies.
  • Created weekly report supporting master scheduler; created three month forecast for MRP generation.
  • Managed financials of account receivables and deductions through PeopleSoft and MRPII systems.

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1 MRP Jobs

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13. Logistics
demand arrow
high Demand
Here's how Logistics is used in Service Planner jobs:
  • Created programs which analyzed all service based activities including logistics, customer service and vendor service levels for efficiency.
  • Rectified day-to-day logistics issues and provided rapid responses to customer requests.
  • Support Logistics and Customer Service Team members
  • Create budgets, select sites, negotiate contracts, manage logistics, oversee food and beverage, and coordinate vendors
  • Provide support to other Logistics Teams as needed & interact with other departments to respond to their needs.
  • Managed statement of supply and coordinated with logistics on critical shipments of products impacted by shortages.
  • Manage service for reverse logistics: SPRINT 4G Network Vision product deployment and cell site completions.
  • Created and maintained a carrier report card to aid in negotiating future logistics contracts.

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684 Logistics Jobs

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14. Raw Materials
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high Demand
Here's how Raw Materials is used in Service Planner jobs:
  • Purchased raw materials based on customer forecasts and historical sales data.
  • Source and purchase raw materials, outside services and other miscellaneous items.
  • Authorize production and purchase of raw materials.
  • Key Contributions Develops and analyzes lists of raw materials, purchased parts and other items required to manufacture automotive pumps.

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19 Raw Materials Jobs

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15. Customer Requirements
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average Demand
Here's how Customer Requirements is used in Service Planner jobs:
  • Analyzed parts usage and turnover and reduced inventory by 15% without impacting delivery to customer requirements.
  • Received orders, and coordinated customer requirements with Purchasing, Engineering, Material Handling, and Quality.
  • Worked closely with Regional Sales Managers to ensure customer requirements were met.
  • Have a thorough knowledge of customer requirements and contract agreements.

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9 Customer Requirements Jobs

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16. Customer Demand
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average Demand
Here's how Customer Demand is used in Service Planner jobs:
  • Communicate regularly with customers and coordinate required scheduling alterations based on customer demands and material availability.
  • Interfaced with Master Scheduler ensuring IAM production requirements scheduled to meet customer demands.
  • Evaluated, reviewed, and adjusted forecasts monthly based on usage and customer demand.
  • Followed up with purchasing on any incoming materials needed to meet customer demand.
  • Coordinate and perform field repairs according to customer demands.

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2 Customer Demand Jobs

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17. ERP
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average Demand
Here's how ERP is used in Service Planner jobs:
  • Received requests for data setup and implementing client marketing initiatives by interpreting requirements and entering data into various TCS computer systems.
  • Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
  • Review and process in ERP purchase orders, RMA's, sample orders, change orders cancellations.
  • Implemented the change to Enterprise Resource Planning software Microsoft Dynamics AX for East Region and Europe.
  • Field Service Mechanic * Responsible for maintaining and repairing a fleet of 70+ Caterpillar machines.
  • Enter, organize, track and maintain customer information in required ERP(s).
  • Oversee and execute solutions with a specific focus on the enterprise server domain.
  • Created procedures and work instructions for new ERP system once implementation was completed.
  • Developed a spreadsheet in Microsoft Excel for tracking and interpreting metrics data.
  • Prepared the Enterprise Zone Report, assembly, sale and distribution.
  • Trained all members of Logistics/Customer Service department in new ERP system.
  • Monitor and react to exception messages with in the ERP system.
  • Interpreted demand and build plan data to support geographic requirements.
  • Utilized AutoCAD and Sherpa to draw projects and order materials.
  • Elected to ERP Implementation Team (AS400/MACPAC/Future3).
  • Entered inventory receivables in ERP system.
  • Enter receipts into ERP for PO's as needed.
  • Create requisitions in ERP for parts and/or service requested by the shops supervisor's.
  • Ensured ERP system (Epicor) was up-to-date at all times.
  • Advised JBLM Network Enterprise Center during VMware vSphere implementation.

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176 ERP Jobs

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18. BOM
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average Demand
Here's how BOM is used in Service Planner jobs:
  • Work with Engineering to find viable substitutions when there are delays, BOM changes or problems with purchased components.
  • Create BOMs and purchase all components required to eliminate any production hold up.
  • Create new part numbers, BOM's and routings for all new hinges.

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19. EDI
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average Demand
Here's how EDI is used in Service Planner jobs:
  • Schedule and expedite the delivery of purchased materials to support service requirements, including recommendations for premium logistic alternatives when needed.
  • Complete initial assessments and assist clients with obtaining psychiatric medication, client referrals, entitlement applications and other necessary services.
  • Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
  • Provide timely and thorough documentation to billing analysts regarding completed investigations needing billing correction/adjustment.
  • Expedited operations that delay schedules and alters schedules to meet unforeseen conditions.
  • Worked with IT department to confirm customer EDI interfaces set up correctly avoiding missed customer shipments and their required EDI transaction.
  • Served as the focal point for product availability, credit, RMA's, and shipping information.
  • Priced, negotiated and booked shipments with customers and brokers via phone, email tenders and EDI.
  • Conducted credit card sales, balanced the cash register at the end of every shift.
  • Edit, Adjust, Delete, confirm data being added into the JobSite program.
  • Established customer credit line and set up credit terms with new vendors.
  • Work with production manager and secondary lead to expedite customers hinge needs.
  • Initiated 'expedite' procedures for 'at risk' time critical freight.
  • Issue credit and debit memos to Customers or Sales Representatives.
  • Expedited orders and ensured pricing of components was accurate.
  • Expedited approximately 40% of daily shipments.
  • Expedited past-due orders when necessary.
  • Open, Close & Edit All Service Work Order for the Fleet Shop Technicians.
  • Developed clerical procedures for administrative assistants to expedite workflow and save money.
  • Identify and remediate issues such as air flow and power redundancy.

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7 EDI Jobs

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20. RAN
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average Demand
Here's how RAN is used in Service Planner jobs:
  • Obtained state grant funding supporting local welfare-to-work initiatives in Camden County.
  • Prepared CDBG funded contracts and Letters of Understanding each fiscal year with budgets ranging from $40,000 to $3 million.
  • Translated documents from English to Spanish and created historical ridership graphs for the CEO and other departments.
  • Determined ridership, transfer patterns, and routing for new transit hub in regional system.
  • Created requisitions as required and supports processing and transfer of cost to a sales orders.
  • Coordinated and supervised National Transit Database (NTD) reports for the Federal Government.
  • Develop, facilitate and maintain processes for new warranty replacement and rapid ship programs.
  • Verified and guaranteed the correct amount of the additive via ash sampling.
  • Supervised the ash system (transmission, collection and maintenance).
  • Route planning for three branches; totaling more than 60 technicians.
  • Developed transportation plans, studies and analysis on regional basis.
  • Handled money transactions, opening and closing store accounting.
  • Planned and executed assigned meetings ranging from 20-213 attendees.
  • Worked with our Production Plant to facilitate transfer requests.
  • Back up planner for three additional branches.
  • Drive capability development of Coca Cola Brand, Content, Connection, Customers, Bottle , Can and the Fountain teams.
  • Provide high quality, efficient, and customer-centric solutions while balancing cost, transit times, and handling requirements.
  • Prepare CAD Design in Maximo WMS and ESRI Design System for Electric layouts for Distribution OH/UG and Sub-transmission circuits
  • Conduct entrance and exit interviews with students, advising them providing repayment schedule calculations.
  • Build and maintain Fleetnet Transit Software Database.

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18 RAN Jobs

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21. Computer System
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average Demand
Here's how Computer System is used in Service Planner jobs:
  • Honed problem-solving skills for corrective action of error computer systems delivering on-time policy revisions.
  • Open, dispatch, and schedule all shop and field service repairs in computer system.
  • Enter data into computer system daily to make sure all appropriate information is keep.
  • Maintained and tracked work order to completion using various computer systems and SAP to retain and log informatiom.
  • Operated computer system mastery of internet, Microsoft Outlook - Experienced in all safety rules and regulations.
  • Train new personal on the JD Edward's and Teamcenter (Oracle base) computer system.
  • Estimated all estimates using the Hagen computer system.

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147 Computer System Jobs

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22. Spare Parts
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average Demand
Here's how Spare Parts is used in Service Planner jobs:
  • Monitored product performance with Excel and relational databases to identify areas requiring additional engineering support, training or spare parts support.
  • Researched and implemented improvements to training, documentation, and spare parts depots that improved remote support capabilities by 60%.
  • Assembled training, manuals, spare parts and repair service cost information from manufacturers.
  • Supported field service organizations spare parts requirements at the corporate repair hub.
  • Forecasted spare parts, failure rates and logistics requirements related to the customer installed base to meet contract requirements.

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17 Spare Parts Jobs

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23. On-Time Delivery
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average Demand
Here's how On-Time Delivery is used in Service Planner jobs:
  • Communicated with supply chain to expedite on-time delivery.
  • Improved on-time delivery rates from 50% to 100 for product line.
  • Assembled and dispatched profitable loads for drivers and met on-time delivery dates.
  • Interact daily with customers for on-time delivery, and order changes.
  • Improved quality and on-time delivery while supporting 20% sales growth.
  • Interfaced with US, Canadian and overseas suppliers for on-time delivery.

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24. Order Entry
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average Demand
Here's how Order Entry is used in Service Planner jobs:
  • Order entry, answering phone call with price and lead time for customers.
  • Provide world class customer service from order entry to receipt of goods.
  • Provided support to our sales team through quotes and order entry.
  • Reconcile shipping, order entry and invoice complaints.
  • Project management including order entry, scheduling, buyouts, stock purchasing and customer interface relationships.

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26 Order Entry Jobs

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25. Cost Savings
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average Demand
Here's how Cost Savings is used in Service Planner jobs:
  • Generated cost savings by identifying opportunities for efficiency gains and process improvement on a daily basis.
  • Detected and tracked inventory discrepancies from an external supplier that prompted significant change in procedure and resulted in cost savings.
  • Created and compiled parts quote data sheets for legacy project to calculate cost savings making use of new vendors.
  • Provided estimates to customers and cost savings methods.
  • Performed utility rate analysis scenarios for potential energy and cost savings.

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3 Cost Savings Jobs

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26. RMA
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average Demand
Here's how RMA is used in Service Planner jobs:
  • Analyze customer service load data, performs engineering calculation and negotiates simple design details in conformance with Company Standards and governmental regulations
  • Commended for initiative, enthusiasm, persuasiveness and intense customer focus and on performance evaluations.
  • Assessed community needs and coordinated delivery of information, referrals, and volunteer services.
  • Prepared material requirements planning information and reports.
  • Process supplier non-conformance and expedite corrective actions.
  • Maintain an ongoing relationship with suppliers to monitor and improve supplier performance; negotiate with suppliers to resolve short-term performance problems.
  • Supervised and observed the loading of trucks to determine conformance to loading patterns to prevent damage to freight.
  • Utilized work method programs for training and education to motivate employees to improve performance and quality of work.
  • Enter sales order information into HDF in order to provide the employees with their sales orders numbers.
  • Established and conducted formal training on company wide systems used for inventory, pricing, and accounting.
  • Review and gather information to determine whether Coca Cola Products creates value/meets business needs of our customers.
  • Report and Monitor performance of key consumer metrics and develop solutions to address opportunities for new businesses.
  • Evaluate service efficiency through the analysis of route performance and passenger ridership.
  • Received several Performance Recognition Awards for top performer in the department.
  • Used EDI for customer order releases and shipping information.
  • Developed improved performance of employees through feedback and coaching.
  • Resolved an average of 100 inquiries weekly and consistently exceed best performance in speed, accuracy and volume.
  • Created and maintained monthly reports to analyze and improve On-Time Performance for every bus route in the system.
  • Issued and record kept of RMA # for repairs of detectors returning to Edax.
  • Monitored and managed performance and accessibility of physical and virtual resources using VMware vCenter.

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47 RMA Jobs

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27. Daily Operations
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average Demand
Here's how Daily Operations is used in Service Planner jobs:
  • Manage the daily operations of recreational facilities.
  • Coordinated the daily operations of 18 Field Engineers.
  • Program Director-RSVP/YVC Provided leadership and management expertise for efficient daily operations of this Federally funded program.
  • Ramped up and managed daily operations of new global customer service contracts.

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1,158 Daily Operations Jobs

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28. Customer Complaints
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average Demand
Here's how Customer Complaints is used in Service Planner jobs:
  • Coordinated and resolved customer complaints.
  • Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
  • Resolved customer complaints, material shipping discrepancies and errors.
  • Determined possible causes of customer complaints.

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62 Customer Complaints Jobs

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29. Service Technicians
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average Demand
Here's how Service Technicians is used in Service Planner jobs:
  • Managed scheduling for twelve service technicians in different Provinces throughout Canada.
  • Assisted maintenance supervisors from other companies throughout Canada in scheduling service technicians to go on site and repair their coding equipment.
  • Coordinate travel arrangements for Service Technicians, as well as local/regional service meetings and training courses.
  • Processed over 25 service technicians' weekly payroll including verifying labor hours and job costs.
  • Planned service jobs scheduled and unscheduled for 15 service technicians.
  • Verified and reconcile service technicians and branch manager credit card in Procard System.

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23 Service Technicians Jobs

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30. Inventory Management
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low Demand
Here's how Inventory Management is used in Service Planner jobs:
  • Monitor and interface with customer SAP and other inventory management systems for a complex portfolio of customers and product lines.
  • Provided weekly Excel open order and shipment reports to a cross-functional team for inventory management and tracking purposes.
  • Perform inventory management & demand management tasks to maximize order fill rate & inventory turns.

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106 Inventory Management Jobs

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31. DOT
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low Demand
Here's how DOT is used in Service Planner jobs:
  • Complete knowledge of driver DOT rules and regulations and emergency procedures.

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162 DOT Jobs

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32. Production Schedules
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low Demand
Here's how Production Schedules is used in Service Planner jobs:
  • Prepare production schedules for each manufacturing department to ensure customer orders are produced in time to meet customer expectations.
  • Planned and prepared production schedules for manufacturing.
  • Generated production schedules for employees and determined the raw materials requirements needed to process client orders (using SAP system).
  • Create production schedules for assembly.
  • Coordinated production schedules, operations, and repair outputs both in-house and at 3rd party.

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6 Production Schedules Jobs

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33. Technical Assistance
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low Demand
Here's how Technical Assistance is used in Service Planner jobs:
  • Provided technical assistance to agencies in grant writing and establishing outcome based performance measures.
  • Developed agreements and provided technical assistance to ensure compliance with HUD regulations.
  • Provide technical assistance to customers and other departments.
  • Provided hands-on, personalized service and technical assistance towards grants, awards, events and programs.
  • Provide technical assistance to Service Providers Compile quarterly program information for the Texas Department on Aging

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135 Technical Assistance Jobs

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34. Phone Calls
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low Demand
Here's how Phone Calls is used in Service Planner jobs:
  • Worked at the service counter to help customers with phone calls, returns, merchandise, money transfers.
  • Received and processed incoming phone calls from customer or client base.
  • Support all customer communication via phone calls, email or other customer-specific programs required in a timely manner.
  • Insure that all emails and phone calls are returned in a timely manner.

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365 Phone Calls Jobs

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35. Service Orders
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low Demand
Here's how Service Orders is used in Service Planner jobs:
  • Prepare construction service orders with safe, reliable and cost-effective designs, which conform to company standards and government regulations.
  • Maintain and update scheduled service orders in computer system (including both manual orders and service contracts).
  • Facilitate the closing of service orders approved for invoicing; invoice service jobs once completed.
  • Scheduled personnel to fill service orders on a global basis.

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26 Service Orders Jobs

No jobs at selected location

36. Service Calls
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low Demand
Here's how Service Calls is used in Service Planner jobs:
  • Manage the scheduling of new sales, service calls and appointments in addition to daily routing.
  • Received inbound service calls, followed -up with customers on active jobs & quoted additional repairs as needed.

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5 Service Calls Jobs

No jobs at selected location

37. Due Dates
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low Demand
Here's how Due Dates is used in Service Planner jobs:
  • Assign due dates to all orders by coordinating with Customer Service, Engineering, Manufacturing and Procurement.
  • Open and close work orders to meet customers due dates.

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38. CSR
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low Demand
2 CSR Jobs

No jobs at selected location

39. Oversaw
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low Demand
Here's how Oversaw is used in Service Planner jobs:
  • Managed and oversaw contract's and/or project's financial matters through development of fiscal projections, and analysis of expenditures.
  • Developed product requirements and oversaw planning of the product's entitlement, licensing, support and training.

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40. Halliburton
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low Demand
Here's how Halliburton is used in Service Planner jobs:
  • Subcontracted exclusively for Halliburton Energy Services, Broussard, La.

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41. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Service Planner jobs:
  • Created necessary shipping papers through SAP to transfer company equipment though out the world on a monthly basis.

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11 Monthly Basis Jobs

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42. Company Policies
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low Demand
Here's how Company Policies is used in Service Planner jobs:
  • Performed all functions in accordance with established company policies and departmental procedures and set parameters.
  • Incorporated state, municipal, and company policies into project construction plan.
  • Enforced all safety rules, company policies and procedures.
  • Coordinate efficient communication between onboard service and personnel, operations and human resources to ensure company policies regarding personnel were followed.

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1,603 Company Policies Jobs

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43. External Customers
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low Demand
Here's how External Customers is used in Service Planner jobs:
  • Maintained effective working relations and communication with internal and external customers and employees.
  • Satisfy the needs of both internal and external customers.
  • Monitor and update Logility system variables to maintain service levels to internal and external customers.

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31 External Customers Jobs

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44. Cost Estimates
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low Demand
Here's how Cost Estimates is used in Service Planner jobs:
  • Job included the design, cost estimates and collection of revenue from new customers to implement the work.
  • Provided cost estimates and forecasts for current and future work projects to determine budget and resource needs.
  • Identified resources and provided cost estimates for the options of new construction of distribution facilities.

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16 Cost Estimates Jobs

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45. Data Collection
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low Demand
Here's how Data Collection is used in Service Planner jobs:
  • Oversee data collection and analysis to meet federally mandated benchmark reporting requirements for seven evidence-based home visiting programs across NC.
  • Coordinate field reports and assemble data collection on all failures.
  • Assisted in the identification of project parameters including the selection of data collection instruments/tools and selection of analytical techniques.

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394 Data Collection Jobs

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46. Production Floor
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low Demand
Here's how Production Floor is used in Service Planner jobs:
  • Coordinated with production floor to facilitate deadlines.
  • Followed up on first and last article from production floor.
  • Prepared properdocumentation for calibration, for functioning machinery on production floor.
  • Work Skills Instructor A production line manager worked with clients on packing and assembly jobs on the production floor.

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26 Production Floor Jobs

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47. Ensure Accuracy
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low Demand
Here's how Ensure Accuracy is used in Service Planner jobs:
  • Trained in Field Supervisors, and Service Leaders on ticketing programs to ensure accuracy and efficiency of billing.
  • Review and ensure accuracy of customer's daily EDI inventory data (852 transmissions).
  • Expedite internally and externally Place Purchase Orders for components Monitor inventory levels; ensure accuracy by investigating discrepancies and reconciliations.

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715 Ensure Accuracy Jobs

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48. Committee Meetings
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low Demand
Here's how Committee Meetings is used in Service Planner jobs:
  • Represented the state at regional and Steering committee meetings.

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35 Committee Meetings Jobs

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49. Plant Maintenance
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low Demand
Here's how Plant Maintenance is used in Service Planner jobs:
  • Supported the Service Coordinators through specific processing of order to cash, plant maintenance and procurement data entry.
  • Partner with plant maintenance, resource planners, and accounting teams in quickly resolving scheduling issues.

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14 Plant Maintenance Jobs

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50. Weekly Basis
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low Demand
Here's how Weekly Basis is used in Service Planner jobs:
  • Provided individual counseling sessions on a weekly basis.
  • Managed electrical workers (bargaining unit) during emergency situations on a weekly basis.
  • Reported on supplier backorders and critical parts status on a weekly basis.

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15 Weekly Basis Jobs

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Service Planner Jobs

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20 Most Common Skills For A Service Planner

Customer Service

17.7%

Delivery Dates

13.5%

Service Parts

11.8%

Purchase Orders

8.0%

Safety Stock

5.8%

Technical Support

5.2%

Inventory Control

4.5%

ISO

4.1%

Customer Orders

4.1%

Job Planning

3.5%

Data Entry

3.4%

MRP

2.9%

Logistics

2.8%

Raw Materials

2.5%

Customer Requirements

2.1%

Customer Demand

1.7%

ERP

1.7%

BOM

1.6%

EDI

1.6%

RAN

1.6%
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Typical Skill-Sets Required For A Service Planner

Rank Skill
1 Customer Service 13.6%
2 Delivery Dates 10.4%
3 Service Parts 9.1%
4 Purchase Orders 6.2%
5 Safety Stock 4.5%
6 Technical Support 4.0%
7 Inventory Control 3.5%
8 ISO 3.2%
9 Customer Orders 3.2%
10 Job Planning 2.7%
11 Data Entry 2.6%
12 MRP 2.2%
13 Logistics 2.1%
14 Raw Materials 1.9%
15 Customer Requirements 1.6%
16 Customer Demand 1.3%
17 ERP 1.3%
18 BOM 1.2%
19 EDI 1.2%
20 RAN 1.2%
21 Computer System 1.1%
22 Spare Parts 1.1%
23 On-Time Delivery 1.0%
24 Order Entry 1.0%
25 Cost Savings 0.9%
26 RMA 0.8%
27 Daily Operations 0.8%
28 Customer Complaints 0.8%
29 Service Technicians 0.8%
30 Inventory Management 0.8%
31 DOT 0.8%
32 Production Schedules 0.8%
33 Technical Assistance 0.8%
34 Phone Calls 0.8%
35 Service Orders 0.8%
36 Service Calls 0.8%
37 Due Dates 0.8%
38 CSR 0.7%
39 Oversaw 0.7%
40 Halliburton 0.7%
41 Monthly Basis 0.7%
42 Company Policies 0.7%
43 External Customers 0.7%
44 Cost Estimates 0.6%
45 Data Collection 0.6%
46 Production Floor 0.6%
47 Ensure Accuracy 0.6%
48 Committee Meetings 0.6%
49 Plant Maintenance 0.6%
50 Weekly Basis 0.6%
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2,406 Service Planner Jobs

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