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Become A Service Porter

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Working As A Service Porter

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $32,802

    Average Salary

What Does A Service Porter Do At Lithia Auto Stores

* As a Lot Attendant/Service Porter you will be responsible for taking care of vehicles in the service area and for ensuring all vehicles are clean and ready for delivery to customers.
* This individual also assists with maintaining merchandise materials current on vehicles.
* Greet and assist customers dropping off vehicles for repairs.
* Moves and works with vehicles to maintain vehicle display and support vehicle sales activities.
* Delivers vehicles to sites and locations as required.
* Thoroughly clean (wash, vacuum and polish) and maintain all vehicles.
* Install disposable covers and floor mats in vehicle interiors being serviced.
* Apply chemical protecting coating to front of vehicles and windshields.
* Monitor tire pressure of vehicles; add air and fuel as needed.
* Recognize general vehicle repairs and/or building maintenance and notify management.
* Prepare sold vehicles for delivery.
* Prioritize vehicles that need to be prepped for delivery or washed based on general appearance.
* Maintain internal and external appearance and cleanliness of the store, showroom and lot.
* Set up and remove displays and associated material for special events.
* Assist the shuttle driver as needed.
* Run miscellaneous errands for the store.
* Perform other duties as assigned

What Does A Service Porter Do At Ed Morse Automotive Group

* Washing and cleaning customer vehicles
* Meeting and greeting customers
* Light maintenance
* This full-time position requires a clean driving record, excellent customer service skills and professional demeanor.
* Candidate must be motivated and have a strong work ethic.
* Ed Morse Automotive Group is one of the largest family-owned and operated dealership groups in Florida, consisting of 16 franchises at 13 locations offering 9 brands of quality new and pre-owned vehicles.
* With over 70 years of success in the automotive industry, the Ed Morse family owns and operates dealerships throughout the state of Florida.
* Job Code : 290

What Does A Service Porter Do At Marriott

* Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
* Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
* Follow up with guests to ensure their requests or problems have been met to their satisfaction.
* Receive, record, and relay messages accurately, completely, and legibly.
* Notify Loss Prevention/Security of any guest reports of theft.
* Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
* Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language; answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
* Read and visually verify information in a variety of formats (e.g., small print).
* Enter and locate work-related information using computers and/or point of sale systems.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=180000LM Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

What Does A Service Porter Do At Las Vegas Sands Corp.

* Key Responsibilities
* Oversees assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives.
* Oversees the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
* Oversees assigned staff to include diversity commitment; Creates a work environment that promotes teamwork, recognition, mutual respect and Team Member satisfaction.
* Works directly to maintain the effectiveness and desired workmanship needed for all areas.
* Must be able to perform all porters duties and assist as needed.
* Prepare and distribute assignments.
* Must be competent in reading Banquet Event Orders.
* Key Processes
* Assess, evaluate and review data for organizing projects and/or providing direction on activities, tasks or processes in accordance with company guidelines.
* Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
* Work on actual project or service to help achieve the objectives of the department.
* Evaluate information to render an opinion or take action based on that information that will impact the department or function.
* Possess skills to hasten resolution, assess course of action, and implement or take action based upon findings.
* Direct others in completion of a task or assignment.
* Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
* Consistent and regular attendance is an essential function of this job
* Performs other related duties as assigned
* Additional Duties & Responsibilities:
* Additional Duties & Responsibilities:
* Additional Duties & Responsibilities

What Does A Service Porter Do At Grand Sierra Resort and Casino

* _include the following.
* Other duties may be assigned._
* Knowledge, understanding, and adherence to company and departmental policies and procedures.
* To assist the EVS and cocktail staff in performance of their duties.
* Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment.
* Greet guests in a courteous, friendly manner and the ability to interact with the public and provide excellent customer service; Ability to have and make conversation.
* Know guidelines for serving alcohol with care.
* Knowing and conveying hotel activities to guests.
* Perform specific tasks related to bars as assigned or needed: stocking and cleaning.
* Ability to lift and carrying product by hand as well as with carts or hand trucks.
* Maintain and organize bars and storerooms.
* Refill chemicals such as hand soap or glass washer chemicals.
* Ability to operate a glassware washing machine.
* Maintain and neat, professional image and appearance at all times.
* All other duties as assigned

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How To Become A Service Porter

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Service Porter jobs

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Top Skills for A Service Porter

CustomerCarsCustomerServiceSkillsServiceDepartmentServiceDriveServiceAdvisorsAutoPartsTransportCustomersOilChangesServiceAreaGreetingCustomersShuttleCustomersEnsureCustomerSatisfactionDealershipDisplayStandardsPickupServiceWrite-UpsPartsDepartmentShuttleServiceTirePressureNewCarsKeyTags

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Top Service Porter Skills

  1. Customer Cars
  2. Customer Service Skills
  3. Service Department
You can check out examples of real life uses of top skills on resumes here:
  • Clean shop * Help service technicians * Move customer cars from service drive to back lot
  • Expressed great customer service skills with customers and employees.
  • Maintained and Repaired All Company Owned Properties Washed and Detailed Cars for Service Department Plowed and Removed Snow during Winter Months
  • Managed the service drive and made sure customer vehicles made it through each part of the service department efficiently.
  • Assisted the service advisors with request such as shuttle service for customers.

Top Service Porter Employers

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Service Porter Videos

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