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Service porter hiring summary. Here are some key points about hiring service porters in the United States:
Here's a step-by-step service porter hiring guide:
Typically working in car dealerships, a service porter is in charge of performing a variety of tasks to maintain smooth operations. They maintain vehicles in good condition by conducting regular maintenance checks and repairs, refilling gas tanks, inspecting tires and batteries, and cleaning the interior and exterior of cars. There are also instances where they perform clerical support tasks such as answering calls and correspondence, preparing and processing documents, and monitoring the inventory. Moreover, a service porter may also assist potential buyers and keep them company during test drives.
Before you start hiring a service porter, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A service porter's background is also an important factor in determining whether they'll be a good fit for the position. For example, service porters from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
Here's a comparison of service porter salaries for various roles:
| Type of Service Porter | Description | Hourly rate |
|---|---|---|
| Service Porter | Hand laborers and material movers manually move freight, stock, or other materials. Others feed or remove material to and from machines, clean vehicles, pick up unwanted household goods, and pack materials for moving. | $10-16 |
| Automotive Detailer | An automotive detailer typically works at car shops and dealerships, where they primarily focus on the upkeep of a car's interior and exterior. Their responsibilities revolve around understanding the clients' needs and preferences, cleaning the vehicles according to protocols and client requests, scraping off dirt, coordinating with paint technicians and mechanics, operating devices and machinery such as vacuums and buffers, and adhering to timelines and budgets... Show more | $10-16 |
| Aircraft Cleaner | An Aircraft Cleaner specializes in maintaining the cleanliness of an aircraft's interior and exterior according to protocols and standards. Their responsibilities include cleaning cabins and compartments, disinfecting restrooms, utilizing tools and equipment, and replenishing stocks such as soap and tissue... Show more | $11-19 |
Including a salary range in the service porter job description is a good way to get more applicants. A service porter salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.
For example, the average salary for a service porter in Alabama may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level service porter. Additionally, a service porter with lots of experience in the field may command a higher salary as a result.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $38,668 | $19 |
| 2 | California | $33,853 | $16 |
| 3 | Oregon | $33,303 | $16 |
| 4 | Colorado | $30,209 | $15 |
| 5 | Illinois | $29,804 | $14 |
| 6 | Minnesota | $29,708 | $14 |
| 7 | Missouri | $28,940 | $14 |
| 8 | Kansas | $28,512 | $14 |
| 9 | Ohio | $27,092 | $13 |
| 10 | Indiana | $26,783 | $13 |
| 11 | Texas | $26,636 | $13 |
| 12 | Tennessee | $26,377 | $13 |
| 13 | Maryland | $26,093 | $13 |
| 14 | Florida | $24,929 | $12 |
| 15 | Georgia | $23,767 | $11 |
| 16 | North Carolina | $22,440 | $11 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Clean Harbors | $32,669 | $15.71 | |
| 2 | CVS Health | $31,911 | $15.34 | |
| 3 | Hyatt Hotels | $30,868 | $14.84 | 2 |
| 4 | The Mountain | $30,785 | $14.80 | |
| 5 | Subaru | $30,506 | $14.67 | 2 |
| 6 | Hyundai Motor Manufacturing Alabama | $30,212 | $14.53 | 4 |
| 7 | Stars and Stripes | $30,177 | $14.51 | |
| 8 | Asbury Automotive Group | $30,093 | $14.47 | 12 |
| 9 | Larkin Community Hospital | $30,004 | $14.43 | 5 |
| 10 | George's | $29,696 | $14.28 | 1 |
| 11 | Hyundai Securities | $29,585 | $14.22 | 13 |
| 12 | Propark Mobility | $29,441 | $14.15 | 9 |
| 13 | University Health | $29,218 | $14.05 | |
| 14 | Hard Rock Hotel & Casino Sioux City | $29,207 | $14.04 | |
| 15 | VW Credit Inc. | $29,086 | $13.98 | |
| 16 | asbury.com | $29,079 | $13.98 | |
| 17 | St. Louis | $29,060 | $13.97 | 1 |
| 18 | Classic Chevrolet | $29,023 | $13.95 | |
| 19 | Smarte Carte | $29,009 | $13.95 | 2 |
| 20 | Penske Automotive Group | $28,910 | $13.90 |
A job description for a service porter role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a service porter job description:
There are a few common ways to find service porters for your business:
Your first interview with service porter candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've selected the best service porter candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Recruiting service porters involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $28,469 per year for a service porter, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for service porters in the US typically range between $10 and $16 an hour.