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Service porter skills for your resume and career

Updated January 8, 2025
2 min read
Service porter example skills
Below we've compiled a list of the most critical service porter skills. We ranked the top skills for service porters based on the percentage of resumes they appeared on. For example, 18.6% of service porter resumes contained customer vehicles as a skill. Continue reading to find out what skills a service porter needs to be successful in the workplace.

15 service porter skills for your resume and career

1. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how service porters use customer vehicles:
  • Greeted incoming service appointments and provided diagnostic documentation on customer vehicles to be serviced.
  • Cleaned and detailed customer vehicles prior to delivery to increase customer satisfaction.

2. Cleanliness

Here's how service porters use cleanliness:
  • Ensured customer satisfaction through efficient maintenance of service areas and improved cleanliness.
  • General shop cleanliness Equipment maintenance Customer shuttle Transportation of vehicles

3. Work Ethic

Here's how service porters use work ethic:
  • Work ethic it takes to ensure each job is done efficiently and completely.
  • displayed a strong work ethic -emphasis on teamwork and quality output -job entailed carwashing/shuttle driving/janitorial services.

4. Service Drive

Here's how service porters use service drive:
  • Assisted customers on the service drive, test drove vehicles, washed vehicles, drove customers to their desired destinations.
  • Pick up vehicles from the service drive to the parking lot and returned vehicles to customers upon service completion.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service porters use customer service:
  • Stock restrooms/ janitorial-light maintenance/customer service care
  • Provided friendly/professional customer service including greeting customers, directing/assisting customers with service needs and managing the flow of traffic.

6. General Cleanup

Here's how service porters use general cleanup:
  • Performed general cleanup of vehicles and property as well as shuttle customers as needed.
  • General cleanup of vehicles after service work is completed.

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7. Honda

Here's how service porters use honda:
  • Checked in new Nissan and Honda cars, entered new car info into the inventory program.

8. Tire Pressure

Tire pressure is a measurement of air held within a tire measured using pounds per square inch (PSI). This may be important determination for whether the tire may be punctured or otherwise damaged. Tire pressure is measured using a tire pressure gauge, and without the proper tire pressure, a tire could be more seriously damaged.

Here's how service porters use tire pressure:
  • Maintained luxury cars clean-check tire pressure-apply coolant/windshield wiper fluid-service cars-return vehicles to owner -washed cars inside & out
  • Performed light maintenance for clients vehicles: fluid top off, change wiper blades, tire pressure and tread depth checks.

9. Customer Cars

Here's how service porters use customer cars:
  • Cleaned/washed customer cars after being serviced.
  • Wash and detail customer cars, clean up around the dealership, help anyone if needed, transport customers to work/home.

10. Customer Satisfaction

Here's how service porters use customer satisfaction:
  • Fostered an environment in which customers appreciated high levels of service and motivated to deliver benchmark customer satisfaction.
  • Elevated customer satisfaction by personally assisting with installing small automotive parts and identifying quick resolution to issues.

11. Customer Pickup

Here's how service porters use customer pickup:
  • Prepared new cars for customer pickup.
  • Arranged vehicles for customer pickup Maintained showroom vehicles Delivered luxury vehicles Ensure vehicle security nightly

12. Dealership Display Standards

Here's how service porters use dealership display standards:
  • Keep vehicle lot neat and orderly, moving units as directed by the sales managers according to dealership display standards.
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards.

13. Floor Mats

Here's how service porters use floor mats:
  • Be sure to protect interior of vehicle with floor mats and seat covers before performing digital alignment check.
  • Install protective, disposable seat covering, floor mats and ID tags before entering the vehicle for service.

14. Drive Vehicles

Here's how service porters use drive vehicles:
  • Drive vehicles from return location to cleaning/servicing location.
  • Drive vehicles from the service lane to their proper places in the service parking lot.

15. Service Stalls

Here's how service porters use service stalls:
  • Load and unload vehicles to and from containers, trucks, service lane, service stalls, and parking lot.
  • Operated all vehicles in a safe and cautious manner while driving from service lanes to the service stalls.
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List of service porter skills to add to your resume

Service porter skills

The most important skills for a service porter resume and required skills for a service porter to have include:

  • Customer Vehicles
  • Cleanliness
  • Work Ethic
  • Service Drive
  • Customer Service
  • General Cleanup
  • Honda
  • Tire Pressure
  • Customer Cars
  • Customer Satisfaction
  • Customer Pickup
  • Dealership Display Standards
  • Floor Mats
  • Drive Vehicles
  • Service Stalls
  • General Maintenance
  • Shop Clean-Up
  • Customer Delivery
  • Service Lot
  • Service Appointments
  • Loaner Vehicles
  • Protective Coverings
  • VIN
  • Dealership Vehicles
  • Customer Inquiries
  • Service Vehicle
  • Service Cars
  • Oil Changes
  • Transport Vehicles
  • Shuttle Service
  • Shovels
  • Repair Orders
  • Service Lanes
  • Car Lot
  • Dealer Trades
  • Vehicle Fluids
  • Service Shop
  • Tire Rotations
  • Courtesy Shuttle
  • Service Garage
  • Drive Cars
  • Sales Lot

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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