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Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.Education
A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.Work Experience
Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.Important Qualities
Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.
Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.
Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.
Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.
Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.
Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.
|Job Title||Company||Location||Start Date||Salary|
|Services ERP Program Manager||General Electric Company-Infrastructure||Houston, TX||May 03, 2010||$160,000 -
|Health Services Program Manager||Com. On Med. Care DBA Partnership Healthplan of Ca||Fairfield, CA||Apr 13, 2015||$127,587|
|Services Program Manager||General Electric Company||Chicago, IL||Nov 08, 2016||$120,000|
|Global Services Program Manager||Netapp, Inc.||Sunnyvale, CA||Aug 29, 2011||$120,000 -
|Warranty Services Program Manager||Squaretrade||San Francisco, CA||Aug 14, 2015||$118,830|
|Services Program Manager||Ca, Inc.||Islandia, NY||Dec 14, 2009||$106,888|
|SR Public Service Administrator 3/Mainframe Program Manager||Illinois Workers Compensation Commission||Chicago, IL||Jul 28, 2015||$105,000|
|Warranty Service Program Manager||Squaretrade, Inc.||San Francisco, CA||May 22, 2013||$105,000 -
|Services Program Manager||Juniper Networks (Us), Inc.||Sunnyvale, CA||Jun 10, 2015||$104,042 -
|Manager, Programming Services||CRS Retail Systems, Inc.||Newburgh, NY||Jun 28, 2012||$103,106|
|Health Services Program Manager||Partnership Healthplan of Ca||Fairfield, CA||Mar 03, 2014||$98,426 -
|Services Program Manager||Juniper Networks (Us), Inc.||Sunnyvale, CA||Jun 10, 2012||$96,221 -
|Services Program Manager||Juniper Networks, Inc.||Sunnyvale, CA||Oct 01, 2010||$92,830 -
|Physical Therapy Services Program Manager||Putnam Nursing & Rehab Center||NY||Nov 19, 2014||$87,318|
|Senior Services Program Manager||IBM Corporation||Hartford, CT||May 21, 2012||$80,064 -
|Physical Therapy Services Program Manager||Allen Orthopedics, P.A.||Lumberton, NC||May 08, 2012||$80,000|
|Physical Therapy Services Program Manager||Allen Orthopedics, P.A.||Lumberton, NC||Jun 08, 2012||$80,000|
|Service Programs & Technology Manager||Feelgood||San Francisco, CA||Jan 13, 2015||$78,603|
|Social Services Program Manager||Gain Nosca LLC||Washington, DC||Oct 01, 2012||$76,250|
|Physical Therapy Services Program Manager||Medical Dynamics Systems, Inc.||Hillsdale, NY||Jun 13, 2012||$75,132|
|Physical Therapy Services Program Manager||Medical Dynamic Systems, Inc.||New York, NY||Jun 01, 2012||$75,132|
|Physical Therapy Services Program Manager||Axis Point Alternative Solutions, Inc.||Englewood, NJ||Oct 01, 2009||$72,022|
|Physical Therapy Services Program Manager||Manhattan Allied Network Corporation||New York, NY||Jan 04, 2010||$72,022|
|Physical Therapy Services Program Manager||Medical Dynamic Systems, Inc.||New York, NY||Nov 16, 2009||$72,022|
|Social Services Program Manager||Gain Nosca LLC||Washington, DC||Oct 01, 2012||$70,995|
|Social Services Program Manager||Gain Nosca LLC||Washington, DC||Oct 01, 2012||$70,000|
|Care Services Program Manager||Quality Healthcare Services Inc.||Arlington, VA||Sep 01, 2014||$69,000|
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