Service program managers coordinate the various projects and services offered by their organizations. It is their responsibility to ensure that all program goals are in alignment with the corporate goals and objectives. You will be required to handle and support multiple events and programs simultaneously.
Some of your responsibilities include establishing promotional materials for programs, managing logistics, handling several customer insights, and targeting prospective subscription sales opportunities. You might be required to help coordinate a social media presence. You will be expected to create monthly communications, including all-staff email updates and PowerPoint presentations on behalf of the CEO and division vice presidents.
A service program manager must possess good managerial and organizational skills as well as analytical and problem-solving skills. The most common minimum educational qualification is a bachelor's degree. You might also be required to get a Project Management Professional certification. The average yearly salary of a service program manager is $78,000 and $37.69 per hour.
There is more than meets the eye when it comes to being a service program manager. For example, did you know that they make an average of $37.69 an hour? That's $78,396 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 21,900 job opportunities across the U.S.
There are certain skills that many service program managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed managerial skills, analytical skills and problem-solving skills.
When it comes to the most important skills required to be a service program manager, we found that a lot of resumes listed 17.4% of service program managers included project management, while 11.5% of resumes included procedures, and 8.8% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service program manager job title. But what industry to start with? Most service program managers actually find jobs in the technology and non profits industries.
If you're interested in becoming a service program manager, one of the first things to consider is how much education you need. We've determined that 60.3% of service program managers have a bachelor's degree. In terms of higher education levels, we found that 19.3% of service program managers have master's degrees. Even though most service program managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service program manager. When we researched the most common majors for a service program manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service program manager resumes include associate degree degrees or doctoral degree degrees.
You may find that experience in other jobs will help you become a service program manager. In fact, many service program manager jobs require experience in a role such as program manager. Meanwhile, many service program managers also have previous career experience in roles such as project manager or senior project manager.