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Service Program Manager Careers

Service program managers coordinate the various projects and services offered by their organizations. It is their responsibility to ensure that all program goals are in alignment with the corporate goals and objectives. You will be required to handle and support multiple events and programs simultaneously.

Some of your responsibilities include establishing promotional materials for programs, managing logistics, handling several customer insights, and targeting prospective subscription sales opportunities. You might be required to help coordinate a social media presence. You will be expected to create monthly communications, including all-staff email updates and PowerPoint presentations on behalf of the CEO and division vice presidents.

A service program manager must possess good managerial and organizational skills as well as analytical and problem-solving skills. The most common minimum educational qualification is a bachelor's degree. You might also be required to get a Project Management Professional certification. The average yearly salary of a service program manager is $78,000 and $37.69 per hour.

There is more than meets the eye when it comes to being a service program manager. For example, did you know that they make an average of $37.69 an hour? That's $78,396 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 21,900 job opportunities across the U.S.

What Does a Service Program Manager Do

There are certain skills that many service program managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed managerial skills, analytical skills and problem-solving skills.

When it comes to the most important skills required to be a service program manager, we found that a lot of resumes listed 17.4% of service program managers included project management, while 11.5% of resumes included procedures, and 8.8% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service program manager job title. But what industry to start with? Most service program managers actually find jobs in the technology and non profits industries.

How To Become a Service Program Manager

If you're interested in becoming a service program manager, one of the first things to consider is how much education you need. We've determined that 60.3% of service program managers have a bachelor's degree. In terms of higher education levels, we found that 19.3% of service program managers have master's degrees. Even though most service program managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service program manager. When we researched the most common majors for a service program manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on service program manager resumes include associate degree degrees or doctoral degree degrees.

You may find that experience in other jobs will help you become a service program manager. In fact, many service program manager jobs require experience in a role such as program manager. Meanwhile, many service program managers also have previous career experience in roles such as project manager or senior project manager.

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Average Salary
$78,396
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
63,870
Job Openings

Service Program Manager Career Paths

Top Careers Before Service Program Manager

Top Careers After Service Program Manager

Service Program Manager Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Program Manager

Service Program Managers in America make an average salary of $78,396 per year or $38 per hour. The top 10 percent makes over $119,000 per year, while the bottom 10 percent under $51,000 per year.
Average Salary
$78,396
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Best Paying Cities

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range75k - 131k$99k$99,440
Washington, DC
Salary Range65k - 126k$91k$91,208
Arlington, VA
Salary Range65k - 125k$91k$90,578
New York, NY
Salary Range61k - 116k$85k$84,742
Lacey, WA
Salary Range62k - 106k$81k$81,485
Chicago, IL
Salary Range58k - 113k$81k$81,430
$40k
$131k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Residential Services Program Manager
Residential Services Program Manager
Genesee Health System
Genesee Health System
06/29/2021
06/29/2021
$65,65806/29/2021
$65,658
Senior Human Services Program MGR-SES
Senior Human Services Program MGR-SES
Florida Department of Corrections
Florida Department of Corrections
06/25/2021
06/25/2021
$50,00006/25/2021
$50,000
Social Services Program Manager P
Social Services Program Manager P
State of Connecticut
State of Connecticut
06/25/2021
06/25/2021
$86,38606/25/2021
$86,386
Licensing Services Manager 1 Field and Licensing Support; Programs and Services Division
Licensing Services Manager 1 Field and Licensing Support; Programs and Services Division
Washington State
Washington State
06/24/2021
06/24/2021
$54,10806/24/2021
$54,108
Social Work Services Program MGR-SES
Social Work Services Program MGR-SES
State of Florida
State of Florida
06/23/2021
06/23/2021
$34,50106/23/2021
$34,501
See More Recent Salaries

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Service Program Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Program Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Program Manager Resume

At Zippia, we went through countless Service Program Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Service Program Manager Demographics

Gender

female

49.6 %

male

45.7 %

unknown

4.7 %

Ethnicity

White

70.5 %

Hispanic or Latino

11.9 %

Black or African American

10.2 %

Foreign Languages Spoken

Spanish

57.4 %

French

8.2 %

Portuguese

5.7 %
See More Demographics

Service Program Manager Education

Majors

Business
24.8 %

Degrees

Bachelors

60.3 %

Masters

19.3 %

Certificate

8.9 %

Top Colleges for Service Program Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

5. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

9. University of North Texas

Denton, TX • Private

In-State Tuition
$10,852
Enrollment
31,375

10. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079
See More Education Info

Online Courses For Service Program Manager That You May Like

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Become indispensable to any organization by understanding how to identify and meet customer needs...

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Top Skills For a Service Program Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.4% of service program managers listed project management on their resume, but soft skills such as managerial skills and analytical skills are important as well.

Best States For a Service Program Manager

Some places are better than others when it comes to starting a career as a service program manager. The best states for people in this position are California, Virginia, West Virginia, and New Jersey. Service program managers make the most in California with an average salary of $91,716. Whereas in Virginia and West Virginia, they would average $89,894 and $89,892, respectively. While service program managers would only make an average of $85,874 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Virginia

Total Service Program Manager Jobs:
2,043
Highest 10% Earn:
$160,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. California

Total Service Program Manager Jobs:
6,781
Highest 10% Earn:
$155,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Service Program Manager Jobs:
650
Highest 10% Earn:
$162,000
Location Quotient:
2.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Program Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ service program managers and discovered their number of service program manager opportunities and average salary. Through our research, we concluded that Microsoft was the best, especially with an average salary of $102,745. Verizon Communications follows up with an average salary of $87,535, and then comes Cisco Systems with an average of $96,815. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a service program manager. The employers include VMware, American Express, and Rainn

1. Microsoft
4.9
Avg. Salary: 
$102,745
Service Program Managers Hired: 
74+
2. Verizon Communications
4.7
Avg. Salary: 
$87,535
Service Program Managers Hired: 
52+
3. Cisco Systems
4.8
Avg. Salary: 
$96,815
Service Program Managers Hired: 
47+
4. IBM
4.8
Avg. Salary: 
$94,051
Service Program Managers Hired: 
43+
5. Dell
4.8
Avg. Salary: 
$106,421
Service Program Managers Hired: 
33+
6. Hewlett-Packard
4.8
Avg. Salary: 
$100,323
Service Program Managers Hired: 
31+

Service Program Manager Videos

Updated October 2, 2020