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Best service program manager certifications

Service program manager certifications allow job seekers to demonstrate their competency as an service program manager to employers. However, not all service program manager certifications provide the same value for job seekers.

The best certifications for a service program manager are IT Information Library Foundations Certification (ITIL), Project Management Professional (PMP), and Certified Manager Certification (CM).

Below is a list of the best service program manager certifications. Obtaining an service program manager certification will give you a leg up when you apply for jobs and increase your potential salary.

8 best service program manager certifications

1. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No

2. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

3. Certified Manager Certification (CM)

The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 

4. Program Management Professional (PgMP)

Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program. You will benefit from the many advantages of this new designation. Candidates earning this credential will be internationally recognized as professionals with the knowledge and experience to make and implement the important decisions and accomplish the strategic objectives that enhance business results.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)

5. Certified Professional - Human Resource (IPMA-CP)

IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)

6. Master Project Manager (MPM)

If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying website
Master Project Manager
Certifying organization
American Academy of Project...
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

7. Certified in Public Health (CPH)

The National Board of Public Health Examiners (NBPHE) offers the Certified in Public Health (CPH) credential as the only voluntary core credential for public health professionals. The CPH designation demonstrates that an individual graduate from a CEPH-accredited school or program of public health has mastered foundational competencies in public health. CPH professionals raise the bar and enhance the public health profession through their exemplary academic and leadership skills.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying website
Certified in Public Health
Certifying organization
National Board of Public...

8. ITIL Foundation

This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
HDI
Course that help you to prepare for certification
ITIL 4 Foundation Certification, 6 Exams Updated for 2023
udemy
4
(251)

What is the best certification for a service program manager?

The best service program manager certification is IT Information Library Foundations Certification (ITIL). The IT Information Library Foundations Certification (ITIL) is awarded by the Zavata.

Here's a bit more background on how to obtain this service program manager certification:

  • To become a certified IT Information Library Foundations Certification (ITIL), you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • No renewal for certification, if you earn it once it is valid all time.

What are some of the most in-demand certifications for service program managers?

The most in-demand service program manager certification is Project Management Professional based on all active job postings. Having this service program manager certification will give you access to more service program manager jobs with higher salaries.

What certifications can impact a service program manager career and salary?

The Project Management Professional certification will help you to secure a program manager position, which will increase your pay and career trajectory. A program manager's average salary is $93,374 whereas service program managers make an average salary of $78,256.

Best certifications

The most common combination of service program manager certifications include: IT Information Library Foundations Certification (ITIL), Project Management Professional (PMP), and Certified Manager Certification (CM).

Online courses for service program managers to earn certifications

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