Service Program Manager Education Requirements And Degrees

There are several education requirements to become a service program manager. Service program managers usually study business, psychology or social work. 60% of service program managers hold a bachelor's degree and 19% hold a master's degree. We found these by analyzing 3,423 service program manager resumes to investigate the topic of service program manager education more precisely.

The most common colleges for students to pursue their goal of becoming a service program manager are George Washington University, The and San Jose State University. We also broke down what colleges provide the best overall education for a service program manager. Students have a great path to earning their service program manager qualifications at the following schools:

  1. University of Pennsylvania
  2. Northwestern University
  3. Pennsylvania State University

If you're interested in getting a college degree in an affordable college for service program managers - Hunter College of the City University of New York is an excellent option for you. If your SAT or ACT score aren't as high as you'd like, you can look at Mount Saint Mary's University, as the admission requirements aren't too selective. On the other end of that spectrum are the Northwestern University, University of Pennsylvania and New York University.

For those who would rather stay in your pajamas during the day, we prepared some online courses that can help in service program manager education paths.

We prepared a list of a service program manager certifications that you should consider. The necessary certifications that service program managers must have to succeed are Project Management Professional (PMP) and IT Information Library Foundations Certification (ITIL).

What Degree Should I Get to Become a Service Program Manager ?

We assessed our data to determine the typical level of education for service program managers. The most common degree for service program managers is bachelor's degree. In fact, 60% of service program managers earn that degree. A close second is master's degree with 19% and rounding it off is associate degree with 8%.

  • Bachelors degree, 60%
  • Masters degree, 19%
  • Associate degree, 8%
  • Doctorate degree, 1%
  • Other Degrees, 12%
What Should I Major in to Become a Service Program Manager ?

According to our resume data, most service program managers, 25% to be exact, major in business. Some other common majors for a service program manager include psychology and social work majors.

Most Common Colleges for Service Program Manager

Here are the most common colleges for a service program manager career in the US based on their resumes. Service program managers often get their degree in George Washington University, The, San Jose State University, and Texas A&M; University.

George Washington University, The

San Jose State University

Texas A&M University

University of Washington

Michigan State University

Average Service Program Manager Salary by Education Level

Service program managers with a Doctorate degree earn more than those without, at $112,512 annually. With a Masters degree, service program managers earn a median annual income of $91,215 compared to $80,102 for service program managers with an Bachelors degree.

Some College/ Associate Degree

Bachelor's Degree

Master's Degree

Doctorate Degree

Educationascdesc
Salaryascdesc
Some College/ Associate Degree$73,036
Bachelor's Degree$80,102
Master's Degree$91,215
Doctorate Degree$112,512

Service Program Manager Jobs You Might Like

Most Common Certifications For Service Program Manager

There are certain things that come along with being certified. In addition to earning a credential that proves you know what you're doing, you might also receive some extra benefits or a salary raise from your company. Sometimes it pays to do the extra work. If you're interested in making more money as a service program manager, you might consider earning these certifications:

  • Project Management Professional (PMP)
  • IT Information Library Foundations Certification (ITIL)
  • Project Management (2005)

1. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
Course That Help You To Prepare For Certification
Project Management Certification Training + 2 Practice Exams
udemy
4.8
(116)
2. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? No
3. Project Management (2005)

Our Project Management 2005 test measures your knowledge of how to manage projects to ensure that objectives are completed on time and within budget. The test is based on Project Management Institute's (PMI's), Project Management Body of Knowledge (PMBOK) Third Edition methodology. Designed for all professionals, this test covers the following topics: Project Costs, Project Framework, Project Human Resources and Communications, Project Integration, Project Processes, Project Procurement, Project Quality, Project Risk, Project Schedule, Project Scope.

Our Project Management 2005 test measures your knowledge of how to manage projects to ensure that objectives are completed on time and within budget. The test is based on Project Management Institute's (PMI's), Project Management Body of Knowledge (PMBOK) Third Edition methodology. Designed for all professionals, this test covers the following topics: Project Costs, Project Framework, Project Human Resources and Communications, Project Integration, Project Processes, Project Procurement, Project Quality, Project Risk, Project Schedule, Project Scope.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? 
Certifying Website
Project Management (2005)
Certifying Organization
Brainbench
Course That Help You To Prepare For Certification
Project Management Certification Training + 2 Practice Exams
udemy
4.8
(116)

Entry Level Jobs For Becoming A Service Program Manager

Top Online Courses For Service Program Managers

Sometimes things are just better when you get to stay in your pajamas all day. That includes school. We found top courses for service program managers from Udemy, Coursera, EDX, and ed2go that will help you advance in your career. Here are essential skills you need to be a service program manager:

  • Project management
  • Procedures
  • Customer service
If you want to improve service program managers skills these courses could help you in this.

Advertising Disclosure
advertising-disclosure
Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.4
(656)

3 Courses in 1. Learn Logistics, Supply Chain and Customer Service...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(487)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

The Operations Management Training Program
udemy
4.4
(335)

Learn how to design, plan, direct, and improve all the activities that transform resources into goods or services...

Operations Management: Supply Chains, Products and Services
udemy
4.3
(741)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

[2021] Customer Service 2.0: Learn Digital Customer Service
udemy
4.5
(1,428)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Windows Service Programming, Debugging, Installing in C#.Net
udemy
4.4
(328)

Create Windows Services on in C# .Net and Visual Studio, Windows service debugging techniques...

ISO/IEC 20000-1. Service Management System
udemy
4.5
(1,075)

Become a Service Management professional. Understand the requirements of ISO/IEC 20000-1:2018...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

Customer How to Build a Customer Service Strategy
udemy
4.4
(2,933)

For you and your team to be successful in providing great customer service, start by putting your customer first...

Product and Service Management
udemy
4.1
(930)

Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...

Program Management Fundamentals: The Essentials
udemy
4.1
(338)

In this course you will learn the essentials of program management. Become your bosses boss start this course today...

Brilliant Customer Service: How to Impress your Customers!
udemy
4.5
(8,379)

Enhance your customer support and truly differentiate yourself from your competition!...

Training and Learning Programs for Volunteer Community Health Workers
coursera

Volunteer community health workers (CHWs) are a major strategy for increasing access to and coverage of basic health interventions. Our village health worker training course reviews the process of training and continuing education of CHWs as an important component of involving communities in their own health service delivery. Participants will be guided through the steps of planning training and continuing education activities for village volunteers. The course draws on real-life examples from c...

Strengthening Community Health Worker Programs
edX (Global)

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

Zendesk for Customer Service Agents Training Course
udemy
4.6
(488)

How to provide great customer support using Zendesk, a course for beginners...

Technical Program Management
udemy
4.4
(1,210)

This is a course designed for individuals looking to learn about the Technical Program Management (TPM) discipline...

Customer Service: Keep 'em coming back!
udemy
4.6
(1,562)

How to give the best customer service in your industry and keep those customers raving about your business...

Top 10 Colleges For Service Program Managers

In a lot of cases, a higher education can mean a higher salary or even a better job. That's why we found out the best colleges for service program managers. We based this list on these metrics: admissions rate, retention rate, mean earnings of students working, ratio of working vs. non-working students 10 years after admission, average cost of attendance and median debt for graduates.

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

5. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

9. University of North Texas

Denton, TX • Private

In-State Tuition
$10,852
Enrollment
31,375

10. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

Top 10 Affordable Colleges For Service Program Managers

If those top 10 were a bit out of your price range, you might want to check these schools instead. After factoring in in-state tuition and fees, average cost of attendance, admissions rate, average net price and mean earnings after 6 years, we found that these are the most affordable schools for service program managers.

1. Hunter College of the City University of New York

New York, NY • Private

In-State Tuition
$7,182
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$13,998

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$16,714

3. California State University - Fullerton

Fullerton, CA • Private

In-State Tuition
$6,886
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$17,645

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,469

5. Baruch College of the City University of New York

New York, NY • Private

In-State Tuition
$7,262
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,046

6. University of South Florida

Tampa, FL • Private

In-State Tuition
$6,410
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$20,456

7. Brigham Young University

Provo, UT • Private

In-State Tuition
$5,620
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$18,136

8. Florida State University

Tallahassee, FL • Private

In-State Tuition
$5,656
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$21,623

9. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$18,306

10. California State University - Los Angeles

Los Angeles, CA • Private

In-State Tuition
$6,749
Cost of Attendance
Cost of attendance is the estimated annual cost of attending a particular college or university. It includes tuition and fees, books and supplies, and living expenses.
$14,823

Top 10 Hardest Colleges To Get Into For Service Program Managers

Some people like a challenge. Well, we challenge you to get into one of these schools. It's not going to be easy. We know this based on these institutions' admissions rates, average SAT scores accepted, median ACT scores accepted and mean earnings of students 6 years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions Rate
8%
SAT Average
1,508

2. University of Pennsylvania

Philadelphia, PA • Private

Admissions Rate
8%
SAT Average
1,492

3. New York University

New York, NY • Private

Admissions Rate
20%
SAT Average
1,419

4. Johns Hopkins University

Baltimore, MD • Private

Admissions Rate
11%
SAT Average
1,513

5. Harvard University

Cambridge, MA • Private

Admissions Rate
5%
SAT Average
1,520

6. University of Southern California

Los Angeles, CA • Private

Admissions Rate
13%
SAT Average
1,445

7. Columbia University in the City of New York

New York, NY • Private

Admissions Rate
6%
SAT Average
1,512

8. Northeastern University

Boston, MA • Private

Admissions Rate
19%
SAT Average
1,466

9. George Washington University, The

Washington, DC • Private

Admissions Rate
42%
SAT Average
1,380

10. Boston University

Boston, MA • Private

Admissions Rate
22%
SAT Average
1,420

Top 10 Easier To Apply Colleges For Service Program Managers

Why make getting a job harder on yourself than it has to be? With these colleges, you're sure to be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores and average salary of students 6 years after graduation in order to uncover which were the easiest schools to get into.

1. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions Rate
84%
SAT Average
1,031

2. Notre Dame de Namur University

Belmont, CA • Private

Admissions Rate
82%
SAT Average
983

3. University of North Texas at Dallas

Dallas, TX • Private

Admissions Rate
83%
SAT Average
992

4. Wayland Baptist University

Plainview, TX • Private

Admissions Rate
98%
SAT Average
1,003

5. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions Rate
92%
SAT Average
1,031

6. Barry University

Miami, FL • Private

Admissions Rate
91%
SAT Average
1,006

7. Holy Names University

Oakland, CA • Private

Admissions Rate
70%
SAT Average
849

8. University of Baltimore

Baltimore, MD • Private

Admissions Rate
78%
SAT Average
1,020

9. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions Rate
68%
SAT Average
964

10. Grand View University

Des Moines, IA • Private

Admissions Rate
92%
SAT Average
1,060

Service Program Manager Internship Jobs

Service Program Manager Jobs

Updated April 30, 2021