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  • Program Manager, People Programs

    Stitch Fix 4.5company rating

    Remote service program manager job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Role The Program Manager, People Programs will oversee the execution of key P&C initiatives that bring our People strategy to life. This role is hands-on, managing detailed project plans, tracking progress, and ensuring deliverables are met on time and within scope. You'll partner closely with the People Leadership Team (PLT) and cross-functional teams to align on priorities, remove roadblocks, and drive operational excellence. This high visibility role requires strong organization, communication, and problem-solving skills to turn strategy into action and ensure smooth execution across multiple HR work streams. This is an individual contributor role reporting to the Chief People Officer. You're excited about this opportunity because you will… You'll build clarity, drive collaboration, and turn strategy into action. You'll connect work across the People & Culture functions (Talent, Total Rewards, Talent Development, Business Partners, DEI, and Shared Services) building structures, managing timelines, and ensuring cross functional projects deliver measurable impact. You'll develop and manage day-to-day execution of P&C initiatives and rhythms of the business, ensuring alignment and timely delivery. Build and maintain project plans, track progress, and communicate updates to stakeholders Streamline processes and embed tailored AI solutions to increase efficiency and consistency in program delivery. Track outcomes and report progress on key milestones and success metrics. We're excited about you because… 5-8 years of broad experience across HR and project managements and bring core understanding of programs across Talent, Total Rewards, Talent Development and Management, DEI, and People Operations. Strong Project Management Skills Highly organized with the ability to manage multiple timelines, deliverables, and stakeholders simultaneously. Skilled in building clear project plans, tracking milestones, and driving accountability Excellent Strategic Execution and Cross-Functional Collaboration Connects day-to-day project work to broader HR and business strategy. Anticipates roadblocks, problem-solves proactively, and ensures smooth delivery of cross functional initiatives Works effectively across all HR functions (e.g., Talent, Total Rewards, L&D, BP, DEI, Operations). Builds trust and alignment with diverse stakeholders, balancing priorities and perspectives. Clear Communication Communicates complex updates simply and clearly to a variety of audiences, including executives. Keeps stakeholders informed through concise reporting, summaries, and dashboards. Brings Change Agility that is Results Oriented Adapts quickly to shifting priorities and evolving business needs.Thrives in ambiguity and can turn ideas into structured plans. Focused on driving measurable outcomes and ensuring follow-through on commitments. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$98,300-$164,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $98.3k-164k yearly Auto-Apply 56d ago
  • Program Manager, Emerging Talent

    Dropbox 4.8company rating

    Remote service program manager job

    Role Description Dropbox's Emerging Talent program grows early-career talent through meaningful projects, strong mentorship, and a thoughtful, organized experience for interns and host teams. In the era of AI transformation, we're focused on building future-ready skills, integrating AI, and continuous improvement so the program runs smoothly at scale. Reporting to the Head of Emerging Talent, this role owns the design, execution, and evolution of Dropbox's global intern recruiting and program strategies. The ideal candidate is sharp, organized, data-driven, and experienced in building and running early-career recruiting and internship programs at scale. You should thrive in ambiguity, know how to operationalize ideas, and be comfortable leveraging AI tools to accelerate workflow, enhance program delivery, and elevate the overall intern experience. Help us on our mission to future-proof Dropbox by building the next generation of high-impact, AI-fluent, and human-centered talent. Responsibilities Own and evolve the internship and early-career recruiting programs-drive strategy, execution, and a consistent, high-quality experience for candidates, interns, and host teams. Lead end-to-end program operations, including project planning, timelines, workflows, communications, and cross-functional collaboration. Use AI and automation to streamline processes, improve communication, and boost efficiency across program delivery. Build strong relationships with partners and leaders, aligning expectations, influencing decisions, and facilitating clear, engaging sessions for hosts and interns. Measure and improve program performance by tracking data, analyzing feedback, and turning insights into actionable improvements. Navigate multiple work streams with clarity, maintaining structure, momentum, and calm during high-volume periods. Identify and implement process improvements that strengthen efficiency, consistency, and scale for a high quality customer experience. Requirements 5+ years of demonstrated expertise building or running early-career/internship programs. Demonstrated ability to design and manage end to end Emerging Talent programs by treating the candidate, intern, and host team experience as a product. Experience applying program and product management principles such as roadmapping, journey mapping, and prioritization to improve hiring, onboarding, and development experiences. Demonstrated experience using AI tools in the flow of work. Comfort leveraging AI to improve operational efficiency, program planning, candidate communications, and data analysis is strongly preferred. Proficiency in using design thinking and candidate centered approaches to understand student and early career needs, pilot and iterate on program enhancements, and use data and feedback to drive measurable improvements in engagement, conversion, and program outcomes. Strong organizational skills, detail-oriented, and comfort context switching across multiple work streams. Excellent communication skills, both written and verbal-able to distill complex information into crisp, actionable insights. Skilled at virtual collaboration and managing cross-functional stakeholders building strong relationships across teams and levels. Resourceful problem-solver with a bias toward action and an ability to navigate ambiguity. Preferred Qualifications Experience owning or co-owning a full-cycle internship program at a tech company or with strong focus in top-tier engineering talent Strong analytical mindset; comfortable working with metrics, dashboards, and feedback data Experience managing external vendors or partners (learning platforms, swag vendors, event partners, etc.) Experience improving or redesigning processes to increase efficiency and consistency Experience running events (virtual and in-person) with operational precision Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$114,000-$154,200 USDUS Zone 3$101,300-$137,100 USD
    $114k-154.2k yearly Auto-Apply 2d ago
  • Program Manager

    KBI Biopharma Inc. 4.4company rating

    Remote service program manager job

    The Program Manager is the primary client account and relationship manager for KBI-PM, driving business delivery with exemplary client service to maximum benefit for the company in a sustainable manner. Candidates may be considered for this role at the Sr Program Manager level depending on experience level. The Sr Program Manager is able to manage a small team within Program Management, ensures project and business management is executed appropriately within the team. With personal responsibility for a portfolio, the role holder is the primary client account and relationship manager for KBI PMO, driving business delivery and exemplary client service to maximum benefit for the company in a sustainable manner. The incumbent may provide training and mentorship to others. Job Responsibility • Client Management : Responsible for relationship and account management for assigned clients/portfolios • Cultivates Client relationship and escalates any Client and team concerns through appropriate leadership channels • Primary point of contact for all Client communications and coordination of third-party vendor and project needs • Supports PM-VOC process and works to identify and address opportunities to improve client service Program ManagementManages project timelines through all phases of development, from project award and kick-off through close-out • Ensures that projects are conducted on time, within scope and budget, and meet Client agreed upon quality standards and expectations through cross-functional project team alignment • Develops, manages, and updates project plans in a timely manner. Communicates project status, progress, timelines, changes in schedule, scope changes, technical and/or quality issues to all relevant personnel in the company, and with the Client • Schedules, facilitates and documents program related client team meetings, including issuance of agenda, action items, meeting minutes, client communications, etc. • Leads cross-functional teams without direct authority by casting a clear vision of project objectives/priorities and motivate the team to achieve them. Able to resolve conflict and foster collaborative partnerships with others to achieve peak performance, seeking direction and support from PMO leadership as required • Analyzes risk, establishes contingency plans and identifies trigger events and responsibility for initiating mitigating action. Gathers stakeholder input and ranks the top project risks in terms of total impact Business/Financial Management • Schedules and facilitates strategic client discussions and Joint Steering Committee meetings as required with Senior/Executive Leadership participation and support. Generates meeting minutes and actions items for follow-up • Manages the technical and strategic development of the program drawing on relevant Technical leadership from across the organization. This process includes generating and presenting resulting proposals and change orders to the client as appropriate • Manages all contractual and financial aspects of the project, including finalization of change order and subsequent amendments, monthly budget reviews, forecasting, materials review, assessment of work performed and appropriate Client invoicing and vendor payments • Supports PMO with PLF readiness as required. May generate or contribute project-specific information and status updates, and present at scheduled cross-department meetings • Assists Business Development Department in development of proposals as needed PMO Support • Acts as a contributing member of Program Management Organization • Leads or contributes to departmental initiatives as appropriate, including procedure development and improvement • Develop and support achieving site goals and objectives (Balanced Score Card) • Other duties as required Requirements for Program Manager • Minimum bachelor's degree required, preferably in science or related discipline PMP certification (current or planned in the future) •Minimum 5 years industry experience, with some direct project management experience Familiarity with Good Manufacturing Practices • Language Ability Proficiency in English required. • Excellent written and oral communication skills. • Reasoning Ability Client interface and strong negotiating skills an advantage. Strong attention to detail. Well organized with ability to prioritize multiple tasks Ability to make and meet commitments KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
    $98k-138k yearly est. Auto-Apply 7d ago
  • Program Launch Manager -- State Energy Programs

    Aptim 4.6company rating

    Remote service program manager job

    APTIM's Energy Transitions is seeking a Program Launch Manager, State Energy Programs. This position provides critical leadership, designing and implementing federally funded energy efficiency programs. APTIM's role is to develop and manage programs created through the Inflation Reduction Act including the Home Efficiency Rebates (HOMES) and the Home Electrification and Appliance Rebates (HEAR) programs. The Program Launch Manager will be responsible for developing program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, contracting with subcontractors to deliver the programs, adhering to DOE reporting requirements, providing programmatic and project management expertise, and supporting program staff. Industry and technical knowledge in residential energy efficiency, weatherization and electrification is required. Coordination with internal functional teams, State Energy Office clients, and external stakeholders will be paramount to devise and optimize plans and strategies for market engagement and delivery of the Home Energy Rebate programs. The Program Launch Manager's responsibilities fall into three main categories: 1.) Program Launches. Leads cross-functional teams to operationalize newly won business from developing scopes of work during contracting through launch and hand off to operations teams once steady state is reached. Develop tools and best practices for program launches on an ongoing basis. Works closely with operations, marketing, legal, HR, and IT teams, leveraging existing tools and resources. 2.) Subject Matter Expert (SME). Serves as an expert and consultant to business development teams and clients during the sales process. Serves as an expert and consultant to operational teams delivering programs as needed. Represents APTIM as a thought leader through conference presentations and other external facing activities. 3.) Ops Team Hiring and Handoff. Participates in hiring the permanent operational team for the programs. Manages the migration of program responsibilities from the launch team to the permanent program team. Develop process documentation to ensure successful transition of operations to new team. Work closely with clients to ensure transition is successful and smooth. Location is flexible as hybrid office/telecommute will be needed for this role. APTIM's Energy Solutions team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects that exceed expectations and meet the unique needs for our clients. The successful candidate will immediately assume an active role in winning and launching new business in addition to active role overseeing the design and development of these federally funded programs. This role requires a critical thinker focused on finding solutions that strike a balance between stakeholder demands and program needs. The unprecedented nature of these opportunities requires an individual who is comfortable with and capable of adapting to changing work and responsibilities. The Program Launch Manager, State Energy Programs, serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered. This person will communicate across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, be well-versed in energy programs (preferably residential), have excellent written and verbal communication skills, and be able to maintain positive relationships with the client, colleagues, subcontractors, and other stakeholders. This role requires a person who is accountable, process driven, and detail oriented. In addition to being an outstanding project leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skills. This role will involve direct engagement with APTIM's state and local government clients and utilities (regulated and non-regulated). You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry. Key Responsibilities/Accountabilities: Work as part of a residential energy program launch team ensuring that new programs are successfully and smoothly launched into the market. This role will leverage the local team as they are hired and turn the keys over to the local team at the appropriate time, including planning and resource management, client interface during launch and building tools and processes to support launches based on experience. Lead the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning, administration and implementation of program initiatives and offerings. Working with subcontractors to provide technical and administrative oversight and support. Developing relationships with industry partners to identify and address their needs from the program which may include public and small group presentations and information gathering sessions. Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences. Proven experience developing and maintaining relationships with internal colleagues and external stakeholders. Contract management; reporting, tracking and compliance. Reporting and tracking program performance and other metrics as required by the DOE. Serving as a knowledge base on HOMES and HEAR information and acting as a conduit for exchanging program information with other states and the DOE. Manage external clients, vendors, contractors through project execution tasks. Tangible experience with managing schedules, cost, and project scopes throughout the development and implementation process of energy efficiency or cost saving programs/projects. Prepare presentations related to the project for both internal and external team meetings. Monitor market conditions, innovations, and trends to evolve project execution methods. Commitment to fostering a collaborative work environment within the team and the broader organization. All other duties as assigned. Ensure compliance with all APTIM and client quality and safety policies as well as all OSHA regulations. Basic Qualifications: Bachelor's degree from an accredited four-year college / university or equivalent work experience. 5-7+ years' program experience related to energy or weatherization program management. Experience working directly with clients and partners on energy programs; delivering energy savings and managing a program budget. Knowledge of energy efficiency and electrification technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers. Experience in the design, development, and implementation of energy efficiency, weatherization and electrification programs. Knowledge of traditional RFP process and procedures. Quantitative and analytic capabilities including report writing, spreadsheet analysis, and identification of existing or potential problems, and recommend solutions. Advanced written and oral communication skills. Strong problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions. Must be a self-starter, entrepreneurial, organized and have an ability to prioritize workload in a fast-paced environment. Ability to collect and analyze data and interpret information to proceed with appropriate actions. Ability to assist in developing and implementing policies and procedures. Ability to travel statewide and occasionally out-of-state. Detail-oriented with excellent time management, project management, and follow-through. Willingness to learn new technologies across multiple industries. Strong communication and collaboration skills, including client engagement and coordination. Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint, Desired/Preferred Qualifications: 2+ years' experience working with state/local government and/or utility clients 1+ years' experience in the residential energy efficiency industry preferred Knowledge of Microsoft Dynamics and/or Power BI. Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others. Residential energy program experience preferred. CEM, BPI, MBA, PMP, or similar certification. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $110-$140K. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better
    $110k-140k yearly 4d ago
  • Program Manager, Startup Ecosystem

    Advanced Systems Group 4.2company rating

    Remote service program manager job

    Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced Program Manager to join our high-performing team! A Program Manager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of program management, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities: Event and program management for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events Responsible for ensuring all operations, logistics, and communications are effectively handled Maintenance of event support tools and tracking Coordinating content with speakers and mentors Support of pre and post program / event logistics and execution Act as liaison and quality control lead for the program Work closely with senior management to ensure all business policies and procedures are properly implemented Manage changing priorities and implements plans to meet meet program needs Support with post program / event reporting (qualitative & quantitative) Required Qualifications & Experience: 4+ years experience in customer success, program operations, and/or support Strong event management, budget management, project management, and/or community management skills Ability to independently and collaboratively manage regional events and community programs Proven track record in independent problem solving A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others Preferred Qualifications & Experience: Experience working at a startup or working closely with the startup and venture community Experience with Google Workspace tools Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously An ability to quickly get up-to-speed on complex technology, product, market, and economic environments Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including: Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG. Discounts on health and wellness programs, plus savings on travel and more. Voluntary benefits including disability, accident, critical illness insurance, and pet insurance. Employee Assistance Program offering counseling, financial coaching, and more. Paid time off to relax and recharge. Additional benefits to help you plan for the future, like life insurance and 401k. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $108k-132.5k yearly Auto-Apply 55d ago
  • Program Manager (PM)

    Armada Ltd. 3.9company rating

    Remote service program manager job

    Job Description Type: Full Time Location: Remote, however, must live near any IRS location and be able to report on-site when needed. Overtime Exempt: Yes Reports To: ARMADA HQ Security Clearance Required: N/A ************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** The Program Manager (PM) serves as the primary focal point and is responsible for overall program leadership, coordination, and execution of all contractor activities under the IRS HSPD-12 Credentialing Support contract. The PM ensures all operational, administrative, and reporting requirements in the PWS are met and provides oversight of credentialing site operations and contractor personnel. Duties & Responsibilities: The Program Manager (PM) shall: Serve as the primary focal point and be responsible for all activities. Attend ICAM task order meetings. Attend ICAM meetings and document meeting minutes. Minutes must include date, time, location, attendees, significant discussions, action items, and due dates. The Program Manager (PM) shall manage support within the ICAM HQ Washington, DC office and coordinate activities with the on-site COR. Manage contract registrar movement in the field and replacement of government-issued equipment. Ensure credentialing site personnel are trained and complete the USAccess hands-on Registrar and Activator training. The Program Manager (PM) will develop, maintain, and deliver project documents, including: Work performed Travel budget monitoring Expenditure reporting Weekly and monthly status reports Other documents as assigned The Program Manager (PM) shall prepare and provide a monthly list by name of Credentialing Specialists, including address, annual travel, time away from office, and dollar amount. Meet with the COR for monthly ICAM Task Order Meetings. Prepare and submit monthly progress reports reflecting work progress and expenditure status. The Program Manager (PM) will ensure contractor team attends appropriate ICAM meetings and documents meeting minutes. Prepare daily card actions report for each credentialing specialist and submit to ICAM COR next business day. The Program Manager (PM) shall maintain a workforce management program showing all stations and the status of each credentialing specialist in real time. Provide full program oversight, ensuring all credentialing sites are fully staffed and operational. The Program Manager (PM) shall establish and maintain a complete Quality Control Plan (QCP) Other duties as assigned in support of Program Management. Knowledge, Skills, and Abilities Extensive knowledge in Microsoft Applications: Access, Word, PowerPoint, SharePoint, and Excel. Strong writing and communication skills. Ability to work independently on assigned tasks. Ability to coordinate with government personnel and field staff. Analytical skills to monitor reports, staffing, and performance data. Strong organizational skills to support multi-site operations. Ability to manage schedules, travel monitoring, and expenditure reporting. Attention to detail and ability to maintain accurate documentation. Ability to work remotely but within proximity to any IRS site Minimum/General Experience Experience in program management, government contracting, or supporting large, nationally dispersed operations. Familiarity with HSPD-12, credentialing operations, or ICAM environments preferred. Project Management certification (PMP) preferred. (Certifications in Project Management (PMP) Minimum Education High School Diploma or equivalent. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $81k-117k yearly est. 27d ago
  • Strategic Educator Program Manager (USA Remote)

    Turnitin, LLC 3.9company rating

    Remote service program manager job

    When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Turnitin is seeking a Strategic Educator Program Manager to create and lead initiatives focused on developing educator-centered engagement strategies that strengthen relationships, elevate educator voices, and champion effective teaching and learning practices across our global community. The role cultivates global partnerships with colleges, universities and leading educational communities; establishes research projects; develops learning resources; and leads educational initiatives with the Turnitin user community to uphold academic integrity and the responsible use of AI. Reporting to the Senior Director of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manage programs that empower educators to share insights, connect with peers, and influence the evolution of Turnitin in the learning community as a thought leader. This role plays a central part in Turnitin's broader goals of supporting product adoption and building enduring brand loyalty by deepening educator engagement, fostering trust, and creating meaningful, educator-driven experiences. Collaborating closely with partners in marketing, go-to-market and product, this individual will focus on the strategy and content to further our efforts to directly engage educators. Key Responsibilities Develop and execute a global strategy for educator-focused programs that drive connection, collaboration, and long-term affinity with Turnitin. Translate Turnitin's thought leadership and product strategy into initiatives that reach our global customer base from discovery through pilot to scale, Establish and maintain relationships in the educational community in professional learning, assessment, and learning integrity and develop initiatives based on shared goals and outcomes Conduct ongoing industry research in the education community on learning integrity, responsible use of AI, understanding professional learning needs and opportunities to define Turnitin's posture and approach for our educator community. Create and manage cross-functional projects from concept through delivery, ensuring alignment, accountability, and impact across teams with defined success metrics Establish, deliver and lead live engagement opportunities with educators that showcase thought leadership, classroom innovation, and best practices in learning integrity and the use of AI. Identify and guide educator-led or co-authored research initiatives that highlight learning and assessment practices, leveraging Turnitin's product portfolio and Turnitin's contributions to educational excellence. Establish channels with internal teams to activate findings and insights generated through research collaborations, to share across educator channels and integrated into messaging, story telling, content, training, and engagement strategies. Serve as a visible champion of Turnitin's educator engagement initiative, shaping how the organization listens to and learns from its educator community. Qualifications 5+ years of experience in educator engagement, customer experience, customer success, or program management roles, preferably within edtech or higher education. Direct experience working with educators or within academic institutions leading to a strong understanding of the educator's role in technology adoption, pedagogy, and peer influence. Creative, entrepreneurial, and growth-oriented mindset; skilled in leveraging innovative models and emerging technologies (including AI, digital platforms, and learning analytics). Proven ability to design and implement educator or community engagement programs, with measurable outcomes, that deepen relationships, drive adoption, and strengthen brand loyalty. Strong track record of stakeholder engagement, collaboration, and building consensus across diverse teams in highly matrixed environments. Exceptional communication, facilitation, and storytelling skills, with a passion for amplifying educator voices and comfort representing the organization externally through webinars, panels, events, etc. Familiarity with instructional design or experience working alongside teaching and learning professionals is a plus. Strong project management skills and attention to detail, with the ability to manage multiple initiatives simultaneously. Additional Information The expected annual base salary range for this position is: $97,350/year to $162,250/year . This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work. Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors. Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard. One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits Remote First Culture Health Care Coverage Education Reimbursement*Competitive Paid Time Off Self-Care Days National Holidays 2 Founder Days + Juneteenth Observed Paid Volunteer Time Off Charitable Contribution Match Monthly Wellness or Home Office Reimbursement Access to Employee Assistance Program (mental health platform) Parental Leave Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team! Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
    $97.4k-162.3k yearly 12h ago
  • Program Manager | Remote, USA

    Optiv 4.8company rating

    Remote service program manager job

    The Program Manager manages engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of program and budget status, and managing issues to resolution. Program Managers are responsible for the program health over the entire program life cycle (on-boarding, service activation, service continuation, renewal, decommission). Program Managers are also responsible for onboarding the program team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure timely completion of projects and programs. Program Managers are expected to build trusting relationships with clients through the delivery of successful outcomes in alignment with Optiv's commercial commitments. The Program Managers oversees all program activity with key client engagements across Advanced Fusion Center (AFC). The Program Managers may lead others contributors to program engagements such as Client Engagement Specialists, Project Managers and Subject Matter Experts. Program Managers are integral in building relationships with their client counterparts or key points of contact. They also contribute to business development efforts by identifying new opportunities and collaborating with the account leadership to support business growth with the client. How you'll make an impact: * Drive program and engagement progress across multiple client engagements with multiple capabilities, practices, communities, stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization rates on a weekly basis. * Develop strategic program management delivery plans, detailed schedules, program deliverable controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management. * Partner with Operations teams to develop and communicate service delivery strategies across multiple internal practices and departments. * Accountable for the progress of the overall engagement and all related projects that may comprise the program or solutions. * Accountable for driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying, and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issues. * Demonstrate expert-level of knowledge of Program Management best practices, process and supporting systems to drive client outcomes. * Identify, forecast, manage, control, and communicate risk management plans, issues, and impacts across multiple levels of leadership, operations and client. * Ensure a common understanding by setting expectations in accordance with the Program Delivery Plan, to align the stakeholders and ensure the customers goals and expectations are achieved. * Assist in the development of Program Management business delivery strategies, program health analysis & internal reporting. * Lead the composition of program delivery schedules, resource models and granular execution plans * Take proactive steps to protect Optiv's best interests while simultaneously balancing the Customer expectations and scope of work. * Be able to perform work as an individual contributor while collaborating with multiple internal functions to best manage program delivery strategies from initial planning and on-boarding through ramp-down and closure. * Program Managers acts as a single point of contact for our customers throughout the client engagement lifecycle. * Communicate client concerns, questions and conflicts to internal stakeholders and take the necessary actions to resolve and/or troubleshoot challenges in a strategic manner. * Assign tasks to program team members and ensure timely completion or adequate escalation. * Generate and distribute program reports and lead program meetings to disseminate the appropriate information to the program team and stakeholders. * Proactively monitor and report on engagement budget, margin and engagement resource variance to plan * Works closely with the sales and account teams, demand and solution teams to scope program solution design, tools and reporting * Analyze, report, and disseminate program status reports to Practice Leadership. * Provide support across the AFC portfolio to address at risk engagements and escalations where necessary. * Maintain awareness of emerging technologies and applicable program management techniques and tools * Manage multiple multi-year engagements * May lead or contribute to efforts in the development of business unit reporting, department or operational standards and framework procedures, financial analysis, communication, and/or strategic planning activities. * Assist in documenting case studies, requirements documents, procedures and lessons learned * Performs other duties as assigned. What we're looking for: * BA or BS in Computer Science, Management Information Systems, Engineering, Business or related field. * 4+ years of experience in a client facing Program, Project or PMO role within a professional services organization, with emphasis on information security projects and programs. * Demonstrated program management expertise and success managing cross-capability engagements across multiple clients. * Superior analytical and problem-solving skills required. * Strong influential skills, customer-focused program leadership capabilities. * Management of information security engagements or operations required. * Expert level experience with Program Management methodologies, best practices, and tools * Experience interfacing with both clients and internal business partners required. * Excellent written and verbal communication skills required including making clear and concise presentations to various audiences with an executive presence. * Outstanding time management and organizational skills required. * Ability to work independently with limited supervision required. * Significant experience as a consultant providing security expertise to clients preferred. * Current knowledge of security threats, solutions, security tools and network technologies strongly desired. What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $58k-93k yearly est. Auto-Apply 2d ago
  • Velocity Program Manager

    B-Stock 4.2company rating

    Remote service program manager job

    The Velocity Program Manager serves as the day-to-day owner of B-Stock's Velocity programs, overseeing new transaction types from launch through ongoing management and optimization. This role ensures a smooth end-to-end experience for participating sellers, buyers, and partners by guiding workflows, resolving operational challenges, and recommending data-informed improvements. The Program Manager works closely with Sales, Buyer Growth, Product, and Operations teams to maintain aligned processes and support strategic customer conversations. This position will report directly to the Velocity Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Deliver a seamless, end-to-end experience for sellers, buyers, and external partners participating in new transaction methods, using established SOPs while recommending updates when process improvements are identified. Own pricing, program strategy, reporting, and analysis for Velocity programs. Define and track KPIs that measure performance and identify opportunities for optimization. Provide excellent and consistent day-to-day operational support to sellers, buyers, and 3PLs, using sound judgment to triage and resolve complex issues related to payments, shipping, logistics, or other services. Oversee the launch and ongoing expansion of Velocity programs, ensuring workflows, documentation, communication paths, and operational readiness are fully aligned. Anticipate and solve operational and strategic challenges that arise during launch or growth phases, evaluating options and making informed decisions that support both transactional and overall program success. Partner closely with B-Stock's Buyer Growth team to identify and qualify buyers for major programs, shaping onboarding strategies that improve participation and performance. Collaborate with Sales to support strategic customer conversations by joining calls, sharing operational insights, and helping guide customers through program decisions. Monitor buyer activity and recommend adjustments that improve program fit, adoption, or transaction outcomes. Conduct data-driven research and historical analysis to inform pricing decisions, program positioning, and strategic planning. Maintain Salesforce records and prepare monthly/quarterly program performance reporting for leadership and cross-functional partners. Develop a comprehensive understanding of B-Stock's business model, marketplace mechanics, and value propositions. Stay current on market trends, competitor activity, and conditions within the re-commerce ecosystem to inform program strategy and stakeholder guidance. Coordinate with cross-functional teams to keep workflows aligned and address operational gaps before they impact program performance. Use independent judgment to resolve workflow issues and make decisions in ambiguous situations, balancing program guidelines with customer and business needs. MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES 2+ years' experience in eCommerce and/or Enterprise B2B transactions High school diploma or equivalent required Experience leading cross-functional projects or owning programs Bachelor's in business, marketing, entrepreneurship, supply chain management or related field. Experience with, and/or an understanding of the marketplace business model History of working in a detail-oriented, high-volume transactional environment Sharp problem-solving skills to identify creative and meaningful solutions Self-motivated, able to work independently and as part of a team Effective time management and successfully prioritizing work in a deadline-driven environment. Excellent written and verbal communication skills Proficient in MS Office, Salesforce.com, and other CRMs PREFERRED QUALIFICATIONS Bachelor's in business, marketing, entrepreneurship, supply chain management or related field Knowledge in Supply Chain, ERP, or Logistics software solutions Experienced in working in a high-growth or start-up-like environment where processes are evolving Experience in a detail-oriented environment with large transactions Experience using Tableau and SQL to interpret data, build reports, and support decision-making Project management experience, including coordinating timelines, stakeholders, and deliverables, and driving workstreams to completion The pay rate for this role will range between $58,000 to $65,000, per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonuses and options Medical, dental, and vision benefits Paid Time Off & matching 401(k) Support for continuing education Team offsites, social events, and extracurricular activities are a staple Snacks, drinks, and the occasional box of donuts THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.
    $58k-65k yearly Auto-Apply 8d ago
  • Program Officer, PJ Library

    The Harold Grinspoon Foundation 3.8company rating

    Remote service program manager job

    PJ Library , a program of the Harold Grinspoon Foundation, empowers Jewish families by introducing books, music, holiday guides, and other resources that foster Jewish ideas and conversations. The program aims to strengthen Jewish identity, increase engagement with Jewish life and community, and contribute to building a more vibrant Jewish community. We do this work with a focus on subscription and community growth, excellence in content, empowering parents, and fiscal sustainability. The Harold Grinspoon Foundation (HGF) is seeking a Program Officer to join the PJ Library Community Partnerships team to provide stewardship and strategic support to PJ Library implementing partner communities across North America. This position plays a key role in strengthening relationships with community stakeholders to drive book subscriptions, build a collaborative international network, and develop relevant resources that inspire and support both PJ Library and the implementing partner in a shared vision of building and sustaining vibrant Jewish future. Requirements Stewardship & Strategic Consultation • Serve as the primary relationship manager for a diverse portfolio of implementing partner communities across North America. • Represent HGF and effectively articulate PJ Library's mission and vision, providing high-touch stewardship to a wide range of audiences, including executives, community leaders, program professionals, parent connectors, lay leaders, and donors. • Clearly communicate PJ Library's value and impact to partners, making a compelling and ongoing case for the return on their investment. • Consult with and advise implementing partners on leveraging PJ Library to develop comprehensive strategies that drive organizational growth, support fiscal sustainability, advance leadership development, and foster a shared vision of a thriving Jewish community. • Guide implementing partners in building effective family engagement strategies, using PJ-specific and field-wide data to refine internal practices, enhance program impact, and maximize the value of PJ Library resources. • Travel regularly within the U.S. and Canada for conferences, group trainings, and especially community site visits. Average of once a month, with additional travel for Foundation conferences and meetings. Collaboration, Capacity Building and Communication • Collaborate across the Community Partnerships team and with departmental leadership to craft, iterate, and deliver data, training, and networking materials that strengthen PJ Library's relationships with implementing partners. • Contribute expertise, planning, and facilitation to the annual PJ Library Conference, helping craft a compelling and impactful experience for program professionals and parent connectors. • As needed, collaborate across the Family Experience department and other teams to support PJ Library priority and emerging projects, aligning contributions with interest, expertise, and capacity. • Attend and contribute to department meetings, trainings, and other administrative tasks that support the team and organizational goals. Internal & External Communications • Collaborate with the Director of Community Partnerships to develop consistent communications for implementing partners-including a monthly newsletter, social media posts, and stand-alone emails-that deliver timely information and reinforce long-term vision. • Partner with colleagues across HGF teams to gather key information, align messaging, and clearly communicate PJ Library's ongoing value to partner organizations, including new initiatives and updates to program implementation. • Clearly document community interactions in Salesforce and project management software for easy dissemination. Qualifications • 10+ years of experience in non-profit or program management, consulting, strategic planning, or related fields. • Strong knowledge of the Jewish community and organizations, and the ability to engage with and represent PJ Library to diverse stakeholders across the spectrum of Jewish practice and expression. • Exceptional relationship-building, organizational and collaboration skills. • Excellent writing and communication skills. • Creative thinker and problem solver. Is, at their core, a “do-er”, ready to roll-up their sleeves and get the job done. • Experience with relationship building, strategic planning and goal setting. • Takes pride in their work but leaves ego at the door in pursuit of collaborative excellence. • Strong time management skills with the ability to juggle multiple projects at once. Project management expertise greatly preferred. • Experience facilitating, both in person and virtually, meaningful conversations, driving strategic planning, and designing professional development initiatives that build capacity. • Proficiency in the Microsoft suite of software. Proficiency in-or willing to quickly adopt-Salesforce, Slack, Canva, MailChimp, project management software, and myriad other enterprise software. • Comfortable using Facebook and other social media platforms to manage groups and engage with networks. • Bachelor's degree required, advanced degrees welcome. Location & Supervision This is a remote-based position, with a strong preference for candidates located in major U.S. cities and/or in the Northeast US to facilitate travel as a key component of the role. Must be able to easily travel around the US and Canada; 10-15% travel to partner communities and professional conferences. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration. The Program Officer will report to the Director of Community Partnerships, PJ Library. Compensation A competitive salary ranging from $90,000-$105,000 annually commensurate with experience.
    $90k-105k yearly 15d ago
  • Joint Test & Evaluation Program Officer (TS/SCI Eligible)

    Contact Government Services, LLC

    Remote service program manager job

    Group and Job Profile Guidance: The Joint Test & Evaluation (JT&E) program considers emerging technologies and the increasingly complex and dynamic joint, multi-domain operational environment to develop non-material solutions intended to enhance the United States' operational effectiveness, suitability, and survivability in combat. Primary Job Functions: As a member of the Joint Test & Evaluation Support Cell (JTSC) this individual will support the programmatic evaluation and analysis of Combatant Command Test Nominations and subsequent approved execution. •Conduct quantitative and qualitative analysis to support Joint Test & Evaluation (JT&E) projects and enhance operational decision-making.•Apply statistical methods, modeling & simulation techniques, and operations research methodologies to assess joint military operations and improve mission effectiveness.•Develop and implement data-driven solutions to optimize military operations, force readiness, and strategic planning.•Utilize computer-based analytical tools to evaluate operational performance and identify areas for improvement.•Identify risks, limitations, and operational challenges in joint military environments and recommend analytical solutions.•Applying process modeling and analytical techniques to identify operational challenges and develop effective solutions.•Conducting problem decomposition, concept development, and data-driven analysis to support joint military operations.•Providing parametric and non-parametric statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and survey test and evaluation methods. Qualifications and Experience:•Master's Degree in Operations Research, Mathematics, Statistics, Engineering, or a related technical field.•A Master's Degree in a non-technical field may be substituted with 10+ years of ORSA-related experience in military or government civilian experience.•Alternatively, a Bachelor's Degree in a technical field with an additional 5 years of ORSA-related experience (totaling 10 years) may also be considered.•Proficiency in statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and human factors analysis.•Experience developing test and evaluation plans. (preferred but not required) #CJ
    $64k-97k yearly est. Auto-Apply 60d+ ago
  • Engagement Manager (Remote)

    Dev 4.2company rating

    Remote service program manager job

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey. Responsibilities include: Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.) Advocate for SR Hiring Success Methodology and engage resources as needed Build complex project plans with various teams, and partners - track and manage status, communication and escalations Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed. Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team. Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates Work with Sales and pre-sales teams to present our Services to prospective customers Scope, author, negotiate and ensure quality of Statement of Work documents Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates Help resolve issues and manage budgets Maintain expert level knowledge of SR product/modules Prepare status reports and manage project health (internally and externally) Pass all SmartRecruiters product certification exams ... and being the rockstar you are, you will be willing to take on additional responsibilities as needed Qualifications B.A/B.S or equivalent experience Minimum 8 years of business process or professional services consulting experience Minimum of 5 years of solution implementation experience Experience in a consulting environment as a Functional Lead Proven experience managing large enterprise SaaS implementations Ability to deal with and resolve complex customer business issues Ability to travel up to 30% Extra dose of awesome if you have... Project Management certification Experience leading Change Management of transformation initiatives Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $89k-126k yearly est. 60d+ ago
  • MRO Fulfillment Program Manager

    GE Aerospace 4.8company rating

    Remote service program manager job

    SummaryAs the MRO Fulfillment Program Manager you will collaborate with the Overhaul, Repair, Spares and OV teams to fulfill material for Overhaul Engines and ensure on time kit launches.Job Description *** West Chester Ohio location preferred, however a U.S. based remote work arrangement may also be considered. Roles and Responsibilities: Responsible for the daily coordination of fulfillment issues related to Customer Service Agreements, Time and Material, Component Repair and Accessory shops. Coordinate MRO critical material fulfillment and propose material solutions to ensure on time Gate 2 Kit launches Work closely with the shop to resolve issues, represent customers in production meetings, and communicate status to the customer. Coordination of material solutions across all channels (new, used, repair & OV) Collaboration between Product Line, Supply Chain & Spares Escalation & Triage of Program Pacer Material (new, repair, OV) Influence allocation of critical material Presents to SEB & ED leaders Required Qualifications: Bachelor's degree from an accredited university or college. Minimum of 5 additional years of experience in Supply Chain Fulfillment or Shop Operations. Desired Characteristics Materials management experience. Engine overhaul experience. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No
    $90k-119k yearly est. Auto-Apply 10d ago
  • Engagement Manager - REMOTE

    PTP 3.9company rating

    Remote service program manager job

    PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
    $99k-130k yearly est. 60d+ ago
  • PD Community Engagement Manager

    City of Pueblo, Co 3.2company rating

    Remote service program manager job

    The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. * Develops operational plans involving recruiting and marketing campaigns and media and communications tactics * Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs * Selects, trains, develops, and evaluates staff * Manages the work of professional staff members engaged in the design, preparation, and production of public information materials * Directs and supports the day-to-day media activities handled by the Public Information Office staff * Handles high-profile, complex, and controversial media matters * Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach * Coordinates and writes briefing documents for media interviews * Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others * Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff * Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials * Identifies story opportunities for Department subject matter experts to be in the media * Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters * Works closely with the Director of Public Affairs on joint projects and strategies * Oversees development and management of applicable portion of Department budget * Performs other duties as assigned IMPORTANT FUNCTIONS: * May be assigned to perform the duties of similar job classifications of an equal or lower pay grade PHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: * Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds * Occasional walking and standing * Eye/hand/foot coordination: performing work through using two or more body parts or other devices * Handling: Seizing, holding, grasping, through use of hands, fingers, or other means * Hearing: Perceiving and comprehending the nature and direction of sounds * Reaching: Extending the hands and arms or other device in any direction * Repetitive Motions: Making frequent or continuous movements * Sitting: Remaining in a stationary position * Talking: Communicating ideas or exchanging information * Works both indoors and outdoors in all weather conditions with exposure to dust and noise * May also work in an office setting with overhead lighting and long periods of screen time * Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time This position requires: * Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques * Knowledge of government and working in a government/political environment * Knowledge of management principles * Knowledge of AP style * Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing * Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques * Knowledge of computers including word processing applications * Knowledge of social media platforms and websites * Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams * Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed * Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials * Ability to handle sensitive situations with tact and diplomacy * Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence * Ability to direct and effectively supervise a diverse workforce * Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department * Ability to capture the voice of the organization and its officials consistently and convincingly * Ability to prepare and provide professional presentations * Ability to demonstrate excellent problem-solving abilities * Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines * Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures In addition to the knowledge, skills, and abilities listed above, the position requires: * Education: * Bachelor's degree in journalism, marketing, public relations, communications, or English * Experience: * At least 2 years of progressively responsible professional experience in communications, public or media relations fields * At least 1 year of experience in crisis communications, emergency management, or political environment * 1 year of supervisory experience * A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment * License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification * During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license * Preferred qualifications: Bilingual in Spanish for both oral and written communication Tattoos and other markings, as described below, will be cause for disqualification: * Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips). * Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy * Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification Illegal drug usage, as described below, at the time of application may be cause for disqualification: * Any use of marijuana within 1 year prior to the date of application; And/Or; * Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application. SPECIAL REQUIREMENTS: Candidates must be willing to submit to the following requirements: * Comprehensive background investigation * Polygraph * Psychological examination * Drug screening * Physical examination SPECIAL CONDITIONS OF EMPLOYMENT: This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria. BENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to *********************** CIVIL SERVICE EXAM: January 6, 2026 Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.
    $51k-60k yearly est. 19d ago
  • Consumer Engagement Manager - Columbus

    Monster 4.7company rating

    Service program manager job in Columbus, OH

    Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: Responsible for the management and execution of Monster Energy's brand portfolio sampling and local marketing initiatives within a defined market. Accountable for growing brand awareness and consumer loyalty. Manage a schedule of part time Ambassadors and a Sr. Ambassador (not applicable in all geographies). The Impact You'll Make: Collaborate with Brand Managers, local sales team, and Field Marketing Managers (FMM) to customize and execute events/programs aligned with the brands' sampling platforms. Provide consistent direction, coaching, and communication to maintain brand accuracy in the Monster brand experiences and sampling Recruit, hire, train, and manage part time Ambassadors. Research, secure, and manage execution of local events and partnerships Plan and manage all aspects of the event planning process: pre, during, and post duties including: personnel, product delivery/distribution, transportation, supplies, contracts, insurance, permits. Increase market knowledge and identify various groups and organizations with the targeted demographic in which to partner. Diligently prepares ambassadors for superior customer interactions and flawless event executions Adhere to deadlines for administrative tasks including, but not limited to, reporting and recapping data for the region. Respond in a timely manner to Director and Regional Field Manager Maintaining company assets (Storage Facilities, Inventory, Vehicles, Equipment) Who You Are: Prefer a Bachelor's Degree in the field of Marketing or other related fields Between 1‐3 years of experience in Event Marketing/Grassroots/Special Event/Promotions Between 1‐3 years of experience in team management experience Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $52,800 - $70,400. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $52.8k-70.4k yearly 60d+ ago
  • Manager, HCP Engagement

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Service program manager job in Columbus, OH

    The Manager, HCP Engagement Lead is a dedicated execution role responsible for the day-to-day operation and administration of the R&D Healthcare Professional (HCP) engagement and contracting process. This position is the primary point of contact for internal stakeholders seeking to engage external experts and is accountable for ensuring all contracts, payments, and documentation are processed efficiently, compliantly, and in accordance with the CoE's established "white glove" service standards. This role supports the Associate Director in maintaining the integrity of the centralized system and achieving audit-readiness. This position reports directly to the Associate Director, R&D HCP Engagement Center of Excellence (CoE). **** **Key Responsibilities Include:** **Operational Execution and Contract Management** + Execute the end-to-end HCP contracting workflow, including drafting agreements, securing internal approvals, and managing signature processes using the centralized system (e.g., iHub/Veeva) + Process all HCP payments and expense reimbursements accurately and in a timely manner, adhering strictly to fair market value (FMV) determinations and financial compliance standards + Serve as the primary operational point of contact for internal R&D stakeholders (GMA, Clinical) and external HCPs regarding contract status, payment inquiries, and logistics + Oversee the consistent input and maintenance of all HCP contract and engagement data within the centralized system to ensure a single source of truth + Monitor and support the HCP engagement process, ensuring accurate tracking of activities and assisting in the identification and resolution of operational bottlenecks in collaboration with the Associate Director. **Service Excellence and Compliance Support** + Implement the "white glove" service standards set by the Associate Director, ensuring professional, timely, and consistent communication with external experts to provide a smooth and effortless engagement experience + Triage and address immediate HCP feedback and complaints regarding the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for all HCP contracts and interactions to ensure the CoE is fully prepared for internal and external audits + Support the Associate Director in monitoring for KOL fatigue and contract thresholds by actively tracking expert engagement frequency **Data and Metrics Support** + Support the Associate Director in the development and routine generation of performance dashboards and KPIs related to contracting cycle time, payment processing, and operational efficiency + Extract and prepare engagement/contracting data for analysis to help identify trends, bottlenecks, and opportunities for process optimization + Utilize technology and the centralized system to support the tracking of all required compliance metrics + Support the identification of process improvement opportunities within the CoE, and contribute to the implementation of innovative solutions including technology and AI tools to enhance workflows across Medical Affairs and R&D + Support the identification of process inefficiencies by gathering operational data and assisting in the implementation of scalable, automated solutions to reduce cycle times and administrative burden. + Participate in cross-functional Root Cause Analysis (RCA) efforts, documenting findings and contributing to the execution of corrective and preventive action (CAPA) plans under the guidance of the lead. **Qualifications** **Education and Experience:** + Bachelor's degree in Business Administration, Life Sciences, Finance, or a related field is required + Minimum of 5 years of hands-on experience in pharmaceutical or biotechnology operations, with direct experience in HCP contracting, finance operations, or compliance + Proven proficiency in using iHub or similar contract/CRM management platforms for data entry, workflow management, and contract processing. Strong foundational knowledge of global compliance requirements related to HCP engagement, including FMV, transparency reporting, and anti-bribery regulations. **Skills and Competencies:** + Strong project management and organizational skills + Demonstrated in-depth understanding of HCP compliance frameworks and reporting requirements + Deep understanding of HCP engagement processes and compliance frameworks, with knowledge of global transparency, FMV, and reporting requirements + Proven track record of proactive, entrepreneurial work style + Excellent communication, presentation and collaboration skills + High attention to detail, accuracy, and documentation standard + Proficient with Excel, PowerPoint, and CRM/engagement tracking tools + Strong interpersonal skills with ability to manage multiple cross-functional stakeholders **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 8d ago
  • Associate Education Program Manager

    Dasstateoh

    Service program manager job in Columbus, OH

    Associate Education Program Manager (250009GL) Organization: Supreme Court of OhioAgency Contact Name and Information: Office of Human Resources, ********************** Unposting Date: Jan 5, 2026, 4:59:00 AMWork Location: Ohio Judicial Center 65 South Front Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $70,000-$80,000Schedule: Full-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Educational SupportTechnical Skills: Learning and Development, Education, Project ManagementProfessional Skills: Creativity, Establishing Relationships, Organizing and Planning, Problem Solving Agency OverviewThe Supreme Court of Ohio is seeking to fill the position of Associate Education Program Manager in the Office of the Judicial College. The Associate Education Program Manager is responsible for developing, implementing, administering and supporting Judicial College curricula, working collaboratively with senior staff ensuring effective program delivery and continuous improvement. Job DescriptionWhat You'll Do:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Program Planning and Development: Partner with senior staff to plan, develop, facilitate, and evaluate educational programs; Conduct needs assessments for target populations and design courses with planning committees.Course and Faculty Management: Select faculty, prepare announcements, coordinate materials, and supervise registration; Monitor program progress, evaluate content, and assess faculty performance.Curriculum Development and Management: Develop, implement, evaluate, and update Judicial College curriculum for all jurisdictions, content areas, and audiences as directed by senior staff.Program Delivery and Support: Manage and support education/association programs, serving as on-site registrar and course moderator; Introduce faculty, provide participant instructions, and operate audiovisual equipment and distance learning software for webinars and remote programs.Registration and Credit Management: Coordinate, evaluate, and process registration for courses and meetings; Manage database entries and edits; Prepare continuing education credit applications and report course completions to the relevant agency.Course Material Coordination: Coordinate creation and maintenance of course materials and media per publishing guidelines; Arrange printing orders and schedule material shipments to local courts.Content Development and Improvement: Coordinate with SMEs to identify learning resources and develop content for new and existing programs; Gather, analyze, and create reports to support continuous course and curriculum improvement.STAFF SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsWhat we're looking for…QUALIFICATIONS & EXPERIENCEBachelor's degree in business administration or related field or equivalent experience is required. Minimum of 3-5 years' experience managing projects or programs. Experience in a legal environment is preferred.COMPETENCIESMicrosoft Office: Proficiency in Word, Excel, PowerPoint, and related applications.Collaboration: Ability to work effectively with all levels of the Court and its constituents.Stakeholder Engagement: Ability to build and maintain professional relationships. Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.Judgement: Ability to make sound decisions based on evaluating information.Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.Independence and Teamwork: Ability to work independently or part of a team.Project Management Skills: Ability to use the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.Conflict Management: Ability to manage conflict and handle difficult people and conversations effectively.PHYSICAL REQUIREMENTS This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones. This is a largely stationary role; however, the employee may also be required to move about the office and building and other locations while traveling. Performing job duties may require bending, standing, reaching, and assembling and occasionally lifting materials up to 20 pounds. While performing the duties of this job, the employee will regularly be required to communicate and exchange information.COURT EXPECTATIONS OF EMPLOYEETRAVEL REQUIREMENTSRequires ability to work extended hours as needed and to travel on Court business is required, including overnight stays. Valid driver's license is required.COURT EXPECTATIONS OF EMPLOYEE Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential. In completing the duties and responsibilities of the position, the Court expects the employee will:Adhere to all Court policies, guidelines, practices, and procedures;Act as a role model both inside and outside the Court;Exhibit a professional manner in dealing with others; Work to maintain constructive working relationships;Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;Professional Skill(s): Creativity; establishing relationships; organizing and planning; problem solving; Technical Skill(s): Education; Learning and Development; project management Supplemental InformationThis is an exempt unclassified position that reports to the Deputy Director, Judicial College. The salary range is $70,000-$80,000.Application ProcessFormal consideration of interested applicants responding to this job announcement will begin on December 18, 2025. To be considered for this position, candidates must submit an application online at ******************** or deliver an application by January 4, 2026, to the Supreme Court of Ohio, 65 S. Front St., Columbus, OH 43215 and attach or enclose all of the following:Complete application Resume or CVCover letter with salary requirements Only completed applications will be considered. Interviews will be scheduled as soon as practical. We will contact you if you are selected for an interview. Additional details are available to candidates interested in applying, by contacting the Office of Human Resources - Recruiting at ****************************** EmploymentThe Supreme Court of Ohio is an at-will employer that seeks to attract, employ, and retain highly skilled and motivated individuals, attempts to maintain staff continuity for the efficiency of its operation, and desires to foster and maintain an ethical, professional, and impartial work environment. Pursuant to Adm. P. 4 (At-Will Employment), no person shall be offered or denied a position of employment with the Court, and no employee shall have the employee's employment terminated based solely upon political party affiliation, political activity permitted under Adm. P. 17 (Employee Code of Ethics), or other partisan considerations. Further, no employee shall have the employee's employment terminated with or without cause unless upon the concurrence of a majority of the Court.The Supreme Court of Ohio is an equal employment opportunity employer that supports an alcohol and drug-free, and a weapons and violence free, work environment.Background Check Information:The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $70k-80k yearly Auto-Apply 12h ago
  • Program Manager, Mission Critical Commissioning

    Ramboll 4.6company rating

    Service program manager job in Dublin, OH

    Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job Description Ramboll's Data Center Facilities team (formerly EYP Mission Critical Facilities) is a pioneer and leader in Data Center Strategy, Planning, Design, Integration, Commissioning and Testing with experience working in thousands of data centers in the U.S. and across the globe. We provide a broad set of services for enterprise, institutional, web scale, service provider and colocation companies. Our team of consultants assist clients in understanding how to bring data closer to their own customers, bringing all components of IT and the facility together, and enable rapid deployment of a solution that achieves critical objectives. We believe we are strongly positioned to create flexible environments that can easily adapt to changes and disruptions -- while eliminating risks and creating efficiencies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation. We are flexible on location throughout the US and the expected travel for this role is about 50%. Travel varies from 2 days to 2 weeks at a time but rarely exceeds 2 weeks per month. Your key responsibilities will be: * Planning, organizing, and monitoring projects and programs * Creating tactical plans and monitoring and reporting on progress * Working directly with the client to determine the on-site escalation process * Managing cross-functional and interdisciplinary teams, communicating objectives and direction clearly * Developing a roadmap to connect projects to a Program (multi-project campus or site) * Assessing program performance * Representing project team at routine technical meetings * Assessing project completion vs budget and coordinating staff adjustments and change orders with Site Leads and Project Managers * Preparing reports for Delivery Managers and Project Managers * Supporting senior management with business development activities Qualifications About you * Bachelor's degree in engineering, Project Management, PMP or equivalent military or industrial training with 7+ years of experience in electrical/mechanical/controls engineering, energy services, plant operations, or related field or construction management * Experience in the commissioning or maintaining of critical electrical and mechanical systems * Project management background for engineering projects * Experience working with general contractor and excellent skills in communicating expectations * Knowledgeable in major regulations, industry codes and standards as well as basic construction materials, means and methods * Strong knowledge of Microsoft Project or equivalent * Qualified to obtain PMP or equivalent * Qualified to obtain Cx certifications Additional Information What we can offer you * Commitment to your development * Leaders guided by our Leadership Principles * A culture that welcomes you as the unique person you are * Inspiration from colleagues, clients, and projects * The long-term thinking of a foundation-owned company * Competitive base salary * Generous PTO * Excellent health & retirement benefits Work at the heart of sustainable change with Ramboll in the Americas Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll in the Americas has thousands of experts working across more than 70 offices. Ramboll experts deliver innovative solutions across Environment & Health, Water, Energy, and Planning & Urban Design. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward-thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests.
    $65k-98k yearly est. 60d+ ago
  • Assistant Director for Orientation & New Student Programming

    Case Western Reserve University 4.0company rating

    Remote service program manager job

    Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Assistant Director provides leadership in the development of strategies, programs, and initiatives to help the office of Orientation and New Student Transitions meet goals. Specifically, the assistant director works in support of key elements identified within the mission and goals of the orientation office as it relates to the university s strategic plan. This position will interact broadly and with minimal supervision with faculty, staff, students, and administrators across campus, as well as the parents and families of Case Western Reserve University students. The assistant director will be both a strategist and hands-on practitioner with a level of expertise in orientation, first-year experience, parent and family programs, retention and student success. The assistant director brings skills and vision to help carry out the needs of the office in collaboration with Student Affairs, Undergraduate Advising, Residence Life, and internal and external campus partners. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to incoming students and their parents with friendliness, enthusiasm, patience and respect. All incoming students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin. This position is eligible for hybrid/remote work arrangements. ESSENTIAL FUNCTIONS * Provide direct leadership in the planning, organizing and implementation of the orientation and transition process, which takes place from May through October and focuses specifically on the logistics and implementation of Discover Week (a week-long series of transition-based programming for new students and their families as well as Discover Days in January. Oversee the Case Western Reserve University Orientation Large Group Committee in order to relay significant information to campus partners and the campus community regarding the orientation and transition process for new students. Oversee all orientation leader staffing for the in-person orientation programs. (30%) * Provide primary leadership for the recruitment and selection, and of the orientation executive board and over 150 orientation leaders. Collaborate with University Marketing and Communications on outreach materials and social media posts, organizing and facilitating the required information sessions for all interested students, and coordinating the application and interview process. This involves staying on top of nominations, applications, organizing the review process and coordinating all interview activities. (30%) * Assist in coordinating training for the orientation executive board and the general orientation leaders for both the spring training course as well as the week of training in August prior Discover Week. Lead training sessions when needed. Outreach to campus partners to build a training schedule in collaboration with the professional staff and orientation executive board. Take the lead in sending out regular communications to campus partners, coordinating all space and room reservations for Discover Week, Discover Days, and training. (20%) * Work closely with the director to administer and use discretion over the events budget/plan budget needs; analyze program plans on both a short- and long-range basis by considering past requirements, expenditures, current programs, and future goals. Work closely with vendors and on-campus partners to negotiate/ manage costs for each event. Independently make decisions on best allocation of resources to achieve events strategic goals. Monitor program expenses for the department, authorize routine expenditures, arrange for payment or reimbursement procedures, and maintain accurate records and oversight of financial expenditures within the budget. Perform generalized administrative tasks to support the orientation office. (10%) NONESSENTIAL FUNCTIONS * Work with the departments in enrollment management and student affairs in leveraging student employees to best service the needs of the division. (2.5%) * Monitor national trends in orientation, higher education and students in transition, provide best practices to inform the office of orientation and new student transitions and be involved in professional associations. (2.5%) * Communicate orientation-related updates on a frequent basis; respond to department inquiries as a representative of enrollment management/orientation. Facilitate presentations for special groups. Pull reports as requested by the department. (2%) * Represent enrollment management/orientation on committees related to orientation and new student transitions (2%) * Perform other duties as assigned. (1%) CONTACTS Department: Daily contact with the supervisor and other professional staff in the office of Orientation and New Student Transitions for the purposes of maintaining workflow and developing the orientation program. Daily contact with enrollment management staff for the purposes of sharing information and collaborating on initiatives in both orientation and enrollment management; these initiatives include the overall orientation and transition of new students to the university, as well as may include planning conference/events, recruitment visits, reading applications, and sharing information with parents and families from other areas within enrollment management. University: Daily contact with staff members in student affairs, faculty, deans, administrators, and students for the purposes of building relationships, networks and collaborative opportunities with other departments, colleges, and student organizations (development of positive relationships with our campus partners with planning a successful orientation). External: Daily contact with admitted and deposited students and their parents/guardians for the purposes of answering questions and providing guidance as families prepare to attend Case Western Reserve University. Regular contact with product vendors as the primary contact for vendors who want to provide or sell products to first year students (ordering t-shirts, giveaways and other resources provided to first year students for orientation) Students: Continuous contact with the Orientation E-Board as they are your primary administrative support in the planning and execution of the Orientation process and Discover Week/Days. Frequent contact with approximately 150 Orientation student leaders as this position is responsible for the hiring and selection in preparation for the Orientation process and Discover Week/Days. Moderate contact with orientation volunteers, tour guides, and student ambassadors for the purposes of providing training and additional information so these groups are able to assist the orientation staff in preparing for orientation and providing support for initiatives during orientation Discover Week/Days. SUPERVISORY RESPONSIBILITY Directly supervise the orientation executive board members, orientation student leaders and all orientation student employees. Indirect supervision of specific projects or initiatives as directed. QUALIFICATIONS Experience: 2 years professional work experience in higher education. Experience in orientation, parent and family programs, student success and retention, student affairs, transfer and new student transition, or first-year experience and/or advising preferred. Education/Licensing: Bachelor's degree required; Master's degree preferred. Valid driver's license required. REQUIRED SKILLS * Must be a leader who is willing to meet aggressive student retention and satisfaction goals. * Must be flexible, willing to work evenings and weekends and to travel * Ability to juggle multiple tasks and possess excellent oral and written communication skills. * Strong aptitude to work as part of a team required. * Enthusiasm for higher education and a strong customer service orientation required. * Proven success working in a collaborative environment, while simultaneously being able to work with minimal supervision. * Creativity and energy are highly valued. * Proficient with personal computer office applications, e-mail, Google apps, and internet. * Ability to learn software applications specific enrollment management and orientation, as well as customer service and customer relations management applications. * Ability to develop, enhance and nurture relationships with incoming first-year students and transfer students and their families while providing consistent, accurate, and usable information to encourage the matriculation of these prospective students in accord with the academic and professional goals of the university. This individual will also work closely with current students, staff, and external sources and must possess superior interpersonal skills. * Must demonstrate a customer service orientation and ability to collaborate with students, parents, staff, and outside organizations. Must be able to interpret and explain university policies and the admission process to prospective students and parents. * Excellent written and oral communication skills; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly. * Ability to work under pressure and meet deadlines. Individuals must be mature, professional, and discreet. * Self-motivated and demonstrate leadership skills and possess the ability to work in teams, multitask, and facilitate programs. * Meticulous attention to detail. * Ability to be diplomatic in a high pressure atmosphere. Respect for confidentiality. * Strong facility with end-user technology such as laptop computers, smart phones, and tablets. Ability to learn new software programs quickly required. * Superior knowledge of the university. * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Willingness to learn and utilize Artificial Intelligence (AI). * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors and customers face to face. WORKING CONDITIONS Office setting, with meetings and activities in buildings throughout the campus. Position requires driving personal vehicle while on the job. Occasional travel to attend conferences requires plane and rental car transportation. Position required frequent evening and weekend work. This position involves responsibility for working with individuals under 18 years of age. This position is eligible for the staff hybrid work program. Hybrid Eligibility This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .
    $22.1 hourly 2d ago

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