Service Program Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 3,423 Service Program Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Five Key Resume Tips For Landing A Service Program Manager Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Service Delivery, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Service Program Manager Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Service Program Manager CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand service program manager skills. Below we have listed the top skills for a service program manager : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Service Program Manager
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Service Program Managers:

Example # 1

Service Program Manager

  • Key Accomplishments: Provided oversight and analysis of the TVA government Maintenance and Modification multi-year contract valued at $970 million.
  • Managed regional production implementations including data migrations, infrastructure builds and code delivery over a multi-day period.
  • Manage the deployment of LTE, UMTS, and NSB sites with a 125MUSD budget.
  • Assisted in the development of WIA Policies and Procedures
  • Implemented turnaround plan which included developing new phenolic Kevlar and carbon fiber products for Boeing 787 aircraft.

Example # 2


LCS Mobile
  • Provided counseling for a wide variety of mental health diagnoses.
  • Provided individual, group, family, and couples counseling.
  • Counseled individuals, families, and groups.
  • Assist in the community by conducting groups in local schools.Trained in EMDR basic training.Trained in EMDR group protocol.
  • Shore term EAP counseling specializing in work related issues and marital dysfunction.

Example # 3


SCO Family of Services
  • Provided individual counseling to adults, co-facilitated 12 step groups and participated in rigorous supervision, case presentation and other training.
  • Conducted school visits to identify the foster child needs was being met in their IEP.
  • Provide intensive therapeutic counseling (CBT, DBT) to dual-diagnoses caseload of inmates, a mental illness and/or mental retardation.
  • Assessed, counseled, and advocated for school-aged children with DSM-IV diagnosis.
  • Administered daily radiation therapy treatments to patients using the the Ximatron Simulator and the Varian Clinac 18 linear accelerator.

Example # 4

Psychiatric Technician

  • Help patients with their ADL's if assistance is needed for example on the geriatric unit 4.
  • Trained in Crisis Prevention Intervention (2004-2006) -CPR/First aid certified.
  • Use CPI restraints if necessary when individual becomes violent.
  • Assigned as Medication Nurse/ Med-assist, sponsor to patients in being supportive and available to questions, concerns, and complaints.
  • Certified in Basic life support and CPR

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We compared 3,423 sample service program manager resumes with job offers and found that the average years of experience required for a service program manager job required by employers is 4.0 years.
How much work experience do employers want to see?
The average service program manager job listing asks for 4.0 years of work experience.
How much work experience does the average service program manager candidate have?
The average service program manager resume contains 9.0 years of work experience.
Write your work experience section in a way that embraces your service program manager skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from service program manager resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a service program manager, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Service Program Managers have a 4-year degree as the highest education level.
Overwhelmingly, those applying to service program manager positions majored in Business. Some of the other common majors that appear on service program manager resumes include Social Work, Psychology, and Management.
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As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Service Program Manager Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Service Program Managers. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Service Program Managers to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%
Updated May 19, 2020