Service program manager work from home jobs - 618 jobs
Senior Engagement Manager - Digital Transformation (Remote)
Skillnet Solutions Inc. 3.8
Remote job
A leading digital transformation company is looking for an Engagement Manager to drive digital transformation programs. The role involves leading presales efforts, overseeing delivery teams, and maintaining strategic client relationships. With a focus on customer experience and technical oversight, candidates should have 10+ years in retail or B2B commerce, expertise in Agile methodologies, and a strong executive presence. This position offers a competitive salary ranging from $150,000 to $200,000 and a comprehensive benefits package.
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$150k-200k yearly 5d ago
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Statistical Programming Contractor
Crispr Therapeutics 4.6
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California.
Position Summary
The Statistical Programming Contractor will provide technical support for statistical programming activities for assigned clinical studies, FDA submissions, and the development of initiatives.
Responsibilities
Design, develop, evaluate, validate and modify computer programs using SAS to analyze and evaluate clinical data.
Have thorough knowledge of CDISC theory and implementation guidelines, able to create and validate CDISC standard datasets
Program edit checks and produce quality tables, figures and listings in a timely fashion and high quality.
Work closely with Clinical Operations, Data Management and Biostatisticians on various clinical projects so that data analysis can be performed in a timely fashion.
Minimum Qualifications
Bachelor's Degree in Statistics, Mathematics, and/or Computer Science/IT background. Master's Degree preferred.
Minimum 3 years of statistical programming in a pharmaceutical/biotech or CRO setting (depending on level)
Strong knowledge in CDISC including SDTM, ADaM, metadata, controlled terminologies, and data flows, as well as in industry standards for electronic submission of data to FDA.
Strong hands-on SAS programing skills and working experience for clinical trial reporting for SDTM, ADaM, Table, figure, and Listing.
Excellent working knowledge of SAS/BASE, SAS/STAT, SAS/GRAPH and SAS Macro language.
Advanced knowledge of GCP/ICH standards, 21 CFR Part 11.
Preferred Qualifications
Strong ability to work within cross-functional teams.
Excellent interpersonal, organizational, and multi-tasking skills.
Competencies
Collaborative - Openness, One Team
Undaunted - Fearless, Can-do attitude
Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
Entrepreneurial Spirit - Proactive. Ownership mindset.
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Base pay range of $70.00 - $80.00 per hour.
The hourly rate provided is the reasonable estimate for this contract position. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
$70-80 hourly Auto-Apply 4d ago
Manager of Statistical Programming
Eclinical Solutions 4.4
Remote job
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.
eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate, throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions.
OVERVIEW
The Manager, Statistical Programming is operationally responsible to ensure the direction, planning and execution of the work of the statistical programming team. The Manager, Statistical Programming provides project leadership and programming support for clinical studies. The Manager, Statistical Programming provides guidance in implementing and executing the programming and project standards plus provide hands-on expertise in programming SDTM and ADaM datasets to support various analyses and TLG Programming.
KEY TASKS & RESPONSIBILITIES
Determine resourcing needs per project load, deadline requirements and resource utilization
Create or review and approve programming plans at study and project level
Provide input on key study-related documents produced by other functions (e.g. CRFs, Data Management Plans, SAPs, etc.)
Responsible for developing and maintaining programming and validation specifications for TLGs as per requirements provided by the Biostatistician
Create and maintain SAS programs to produce outputs to support the analysis and reporting of clinical trials
Assist Biostatisticians by suggesting algorithms to address novel analysis requests
Develop analysis datasets for trial level reporting and integrated safety and efficacy activities
Program and QC data listings, summaries and Graphs as defined in SAP
Develop re-usable utility macros to build a macro library to support programming tables, listing and graphs for all phases of clinical trial reporting
Create submission-ready SDTM and ADaM datasets following standard industry processes
Performs peer review of all SAS Programmers' deliverables
Serve as Subject Matter Expert for Statistical deliverables and lead task forces to develop complex, technical solutions for projects or business needs
Collaborate with the project team and other Professional ServicesManagers to ensure the deliverables are completed on time with high quality
Develops and maintains good working relationships with internal cross functional teams and Clients
Develops, revises, and maintains Standard Operating Procedures and Work Instructions. Assists in the training of Standard Operating Procedures and Work Instructions
Maintain all project documentation as required by SOP and Processes
Ensure compliance with eClinical Solutions and industry quality standards, guidelines and procedures
Champion the evolution of statistical programming through automation and advanced analytics using elluminate .
Lead internal initiatives focused on standards governance, coding conventions, validation frameworks, and reusable assets
May serve as Lead Statistical Programmer on projects when needed
Other duties as assigned
CANDIDATE'S PROFILE
Education & Experience
Bachelor's or Master's degree in Statistics, Computer Science, Mathematics, Engineering, Life Sciences, or a related field and/or equivalent work experience preferred
8+ years' experience in Pharmaceutical/Biotechnology industry or equivalent IT consulting role preferred
2+ years of leadership, supervisory, or technical lead experience preferred
Excellent knowledge of English
Professional Skills
Strong experience in preparations for NDA filings
Strong knowledge of ICH/GCP guidelines, 21 CFR Part 11 and clinical trial methodologies
Knowledge of coding dictionaries (WHO, COSTART, ICD-9, MedDRA)
Knowledge of CDISC related data models like SDTM, and ADAM
Experience of working on multiple clinical protocols at the same time
Excellent verbal and written communication skills
Detail oriented, ability to multitask with strong prioritization, planning and organization skills
Excellent team player
Technical Skills
Experience of extracting, manipulating, merging, summarizing, analyzing and presenting data using SAS procedures
Strong experience of base SAS programming, Proc SQL, macro programming, ODS and various SAS modules: SAS/GRAPH, SAS/STAT and other modules like SAS/Connect and SAS/Access is a must
Experience with reporting environments and reporting tools related to SAS programming in pharmaceutical industry; proc report, proc summary and proc tabulate
Strong experience in SAS programming in various phases of clinical trial
Experience in pooled data analysis and programming
Strong experience in efficacy reporting with regards to development of analysis sets and treating missing values
Experience in working with relational databases and performance tuning of SAS programming
Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!
eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ******************************************************
eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!
We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Pay Range
US Pay Ranges $136,000-$170,000 USD
$136k-170k yearly Auto-Apply 8d ago
Program Manager
Dropbox 4.8
Remote job
Role Description
We are seeking a highly driven Engineering Operations programmanager to optimize how our software engineering teams plan, build, and deliver products. You will design and manage processes that strengthen execution, streamline workflows, and improve cross-functional alignment across engineering, product, and business teams. In this role, you will own operational programs such as planning and roadmap cycles, automate dashboards for team productivity metrics, and manage the Dash QA team and look for opportunities to drive automation. You will analyze and improve engineering systems and tooling, such as Jira and Confluence, ensuring teams have the clarity, data, and structure needed to ship high-quality software efficiently. You will collaborate closely with engineering leadership to identify bottlenecks, define metrics, and drive continuous improvement. We're looking for someone who is proactive, systems-minded, and excited to elevate engineering effectiveness at scale.
Responsibilities
Drive day-to-day operational rhythm for engineering teams, including planning cycles, sprint cadences, and quarterly business reviews
Own and improve key operational processes (roadmapping, estimation, dependency tracking, release management)
Develop, maintain, and automate dashboards for team health, productivity, and delivery metrics (e.g., velocity, SLAs, incident response)
Organize and lead cross-functional meetings to review project status, identify roadblocks, and surface key decisions
Manage QA team allocation, optimization, and automation
Drive consistent Jira usage and standards across all Dash engineering teams
Manage select strategic programs from start to end, including documenting the program vision, creating clear work-back plans, aligning cross-functional stakeholders, and reporting on results
Requirements
Bachelor's degree in a related field or equivalent practical experience
5+ years of project management and operations experience, preferably in a tech environment
Proficiency in project management tools and software (e.g., JIRA, Airtable, Asana, etc.)
Experience working with Product and Technology teams to improve their operations and a track record of measurable impact helping them execute faster and with higher quality based on your work
Excellent communication and interpersonal skills; comfortable collaborating with diverse cross-functional teams
Deep understanding of software development lifecycle
Problem-solving mindset with the ability to adapt to changing priorities and unexpected challenges
Strong organizational skills and attention to detail, with ability to own and independently manage multiple projects simultaneously
Bias for action, proactively taking on complex problems and programs while aiding teams to operate faster and reduce workload
Preferred Qualifications
Previous experience in consulting, business operations, project management strongly preferred
Previous experience in a SaaS environment
Previous experience as a ProgramManager, Operations Manager, or a Technical ProgramManager
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$117,000-$158,400 USDUS Zone 3$104,000-$140,800 USD
$117k-158.4k yearly Auto-Apply 8d ago
Program Launch Manager -- State Energy Programs
Aptim 4.6
Remote job
APTIM's Energy Transitions is seeking a Program Launch Manager, State Energy Programs. This position provides critical leadership, designing and implementing federally funded energy efficiency programs. APTIM's role is to develop and manageprograms created through the Inflation Reduction Act including the Home Efficiency Rebates (HOMES) and the Home Electrification and Appliance Rebates (HEAR) programs. The Program Launch Manager will be responsible for developing program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, contracting with subcontractors to deliver the programs, adhering to DOE reporting requirements, providing programmatic and project management expertise, and supporting program staff. Industry and technical knowledge in residential energy efficiency, weatherization and electrification is required. Coordination with internal functional teams, State Energy Office clients, and external stakeholders will be paramount to devise and optimize plans and strategies for market engagement and delivery of the Home Energy Rebate programs.
The Program Launch Manager's responsibilities fall into three main categories: 1.) Program Launches. Leads cross-functional teams to operationalize newly won business from developing scopes of work during contracting through launch and hand off to operations teams once steady state is reached. Develop tools and best practices for program launches on an ongoing basis. Works closely with operations, marketing, legal, HR, and IT teams, leveraging existing tools and resources. 2.) Subject Matter Expert (SME). Serves as an expert and consultant to business development teams and clients during the sales process. Serves as an expert and consultant to operational teams delivering programs as needed. Represents APTIM as a thought leader through conference presentations and other external facing activities. 3.) Ops Team Hiring and Handoff. Participates in hiring the permanent operational team for the programs. Manages the migration of program responsibilities from the launch team to the permanent program team. Develop process documentation to ensure successful transition of operations to new team. Work closely with clients to ensure transition is successful and smooth.
Location is flexible as hybrid office/telecommute will be needed for this role.
APTIM's Energy Solutions team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects that exceed expectations and meet the unique needs for our clients.
The successful candidate will immediately assume an active role in winning and launching new business in addition to active role overseeing the design and development of these federally funded programs. This role requires a critical thinker focused on finding solutions that strike a balance between stakeholder demands and program needs. The unprecedented nature of these opportunities requires an individual who is comfortable with and capable of adapting to changing work and responsibilities. The Program Launch Manager, State Energy Programs, serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered. This person will communicate across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, be well-versed in energy programs (preferably residential), have excellent written and verbal communication skills, and be able to maintain positive relationships with the client, colleagues, subcontractors, and other stakeholders. This role requires a person who is accountable, process driven, and detail oriented.
In addition to being an outstanding project leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skills. This role will involve direct engagement with APTIM's state and local government clients and utilities (regulated and non-regulated). You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.
Key Responsibilities/Accountabilities:
Work as part of a residential energy program launch team ensuring that new programs are successfully and smoothly launched into the market. This role will leverage the local team as they are hired and turn the keys over to the local team at the appropriate time, including planning and resource management, client interface during launch and building tools and processes to support launches based on experience.
Lead the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning, administration and implementation of program initiatives and offerings.
Working with subcontractors to provide technical and administrative oversight and support.
Developing relationships with industry partners to identify and address their needs from the program which may include public and small group presentations and information gathering sessions.
Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences.
Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.
Contract management; reporting, tracking and compliance.
Reporting and tracking program performance and other metrics as required by the DOE.
Serving as a knowledge base on HOMES and HEAR information and acting as a conduit for exchanging program information with other states and the DOE.
Manage external clients, vendors, contractors through project execution tasks.
Tangible experience with managing schedules, cost, and project scopes throughout the development and implementation process of energy efficiency or cost saving programs/projects.
Prepare presentations related to the project for both internal and external team meetings.
Monitor market conditions, innovations, and trends to evolve project execution methods.
Commitment to fostering a collaborative work environment within the team and the broader organization.
All other duties as assigned.
Ensure compliance with all APTIM and client quality and safety policies as well as all OSHA regulations.
Basic Qualifications:
Bachelor's degree from an accredited four-year college / university or equivalent work experience.
5-7+ years' program experience related to energy or weatherization programmanagement.
Experience working directly with clients and partners on energy programs; delivering energy savings and managing a program budget.
Knowledge of energy efficiency and electrification technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers.
Experience in the design, development, and implementation of energy efficiency, weatherization and electrification programs.
Knowledge of traditional RFP process and procedures.
Quantitative and analytic capabilities including report writing, spreadsheet analysis, and identification of existing or potential problems, and recommend solutions.
Advanced written and oral communication skills.
Strong problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
Must be a self-starter, entrepreneurial, organized and have an ability to prioritize workload in a fast-paced environment.
Ability to collect and analyze data and interpret information to proceed with appropriate actions.
Ability to assist in developing and implementing policies and procedures.
Ability to travel statewide and occasionally out-of-state.
Detail-oriented with excellent time management, project management, and follow-through.
Willingness to learn new technologies across multiple industries.
Strong communication and collaboration skills, including client engagement and coordination.
Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint,
Desired/Preferred Qualifications:
2+ years' experience working with state/local government and/or utility clients
1+ years' experience in the residential energy efficiency industry preferred Knowledge of Microsoft Dynamics and/or Power BI.
Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others.
Residential energy program experience preferred.
CEM, BPI, MBA, PMP, or similar certification.
ABOUT APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $110-$140K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
Company paid and optional Life insurance
Short-term and long-term disability insurance
Accident, Critical Illness, and Hospital Indemnity coverage
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 401(k) Guide
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
$110k-140k yearly 1d ago
Program Manager, Startup Ecosystem
Advanced Systems Group 4.2
Remote job
Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managedservices. Our ManagedServices deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced ProgramManager to join our high-performing team! A ProgramManager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of programmanagement, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities:
Event and programmanagement for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events
Responsible for ensuring all operations, logistics, and communications are effectively handled
Maintenance of event support tools and tracking
Coordinating content with speakers and mentors
Support of pre and post program / event logistics and execution
Act as liaison and quality control lead for the program
Work closely with senior management to ensure all business policies and procedures are properly implemented
Manage changing priorities and implements plans to meet meet program needs
Support with post program / event reporting (qualitative & quantitative)
Required Qualifications & Experience:
4+ years experience in customer success, program operations, and/or support
Strong event management, budget management, project management, and/or community management skills
Ability to independently and collaboratively manage regional events and community programs
Proven track record in independent problem solving
A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment
Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others
Preferred Qualifications & Experience:
Experience working at a startup or working closely with the startup and venture community
Experience with Google Workspace tools
Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously
An ability to quickly get up-to-speed on complex technology, product, market, and economic environments
Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including:
Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG.
Discounts on health and wellness programs, plus savings on travel and more.
Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
Employee Assistance Program offering counseling, financial coaching, and more.
Paid time off to relax and recharge.
Additional benefits to help you plan for the future, like life insurance and 401k.
Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$108k-132.5k yearly Auto-Apply 60d+ ago
Program Manager (PM)
Armada Ltd. 3.9
Remote job
Job Description
Type: Full Time
Location: Remote, however, must live near any IRS location and be able to report on-site when needed.
Overtime Exempt: Yes
Reports To: ARMADA HQ
Security Clearance Required: N/A
************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
The ProgramManager (PM) serves as the primary focal point and is responsible for overall program leadership, coordination, and execution of all contractor activities under the IRS HSPD-12 Credentialing Support contract. The PM ensures all operational, administrative, and reporting requirements in the PWS are met and provides oversight of credentialing site operations and contractor personnel.
Duties & Responsibilities:
The ProgramManager (PM) shall:
Serve as the primary focal point and be responsible for all activities.
Attend ICAM task order meetings.
Attend ICAM meetings and document meeting minutes.
Minutes must include date, time, location, attendees, significant discussions, action items, and due dates.
The ProgramManager (PM) shall manage support within the ICAM HQ Washington, DC office and coordinate activities with the on-site COR.
Manage contract registrar movement in the field and replacement of government-issued equipment.
Ensure credentialing site personnel are trained and complete the USAccess hands-on Registrar and Activator training.
The ProgramManager (PM) will develop, maintain, and deliver project documents, including:
Work performed
Travel budget monitoring
Expenditure reporting
Weekly and monthly status reports
Other documents as assigned
The ProgramManager (PM) shall prepare and provide a monthly list by name of Credentialing Specialists, including address, annual travel, time away from office, and dollar amount.
Meet with the COR for monthly ICAM Task Order Meetings.
Prepare and submit monthly progress reports reflecting work progress and expenditure status.
The ProgramManager (PM) will ensure contractor team attends appropriate ICAM meetings and documents meeting minutes.
Prepare daily card actions report for each credentialing specialist and submit to ICAM COR next business day.
The ProgramManager (PM) shall maintain a workforce managementprogram showing all stations and the status of each credentialing specialist in real time.
Provide full program oversight, ensuring all credentialing sites are fully staffed and operational.
The ProgramManager (PM) shall establish and maintain a complete Quality Control Plan (QCP)
Other duties as assigned in support of ProgramManagement.
Knowledge, Skills, and Abilities
Extensive knowledge in Microsoft Applications: Access, Word, PowerPoint, SharePoint, and Excel.
Strong writing and communication skills.
Ability to work independently on assigned tasks.
Ability to coordinate with government personnel and field staff.
Analytical skills to monitor reports, staffing, and performance data.
Strong organizational skills to support multi-site operations.
Ability to manage schedules, travel monitoring, and expenditure reporting.
Attention to detail and ability to maintain accurate documentation.
Ability to work remotely but within proximity to any IRS site
Minimum/General Experience
Experience in programmanagement, government contracting, or supporting large, nationally dispersed operations.
Familiarity with HSPD-12, credentialing operations, or ICAM environments preferred.
Project Management certification (PMP) preferred.
(Certifications in Project Management (PMP)
Minimum Education
High School Diploma or equivalent.
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$81k-117k yearly est. 25d ago
Strategic Educator Program Manager (USA Remote)
Turnitin 3.9
Remote job
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Turnitin is seeking a Strategic Educator ProgramManager to create and lead initiatives focused on developing educator-centered engagement strategies that strengthen relationships, elevate educator voices, and champion effective teaching and learning practices across our global community. The role cultivates global partnerships with colleges, universities and leading educational communities; establishes research projects; develops learning resources; and leads educational initiatives with the Turnitin user community to uphold academic integrity and the responsible use of AI.
Reporting to the Senior Director of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manageprograms that empower educators to share insights, connect with peers, and influence the evolution of Turnitin in the learning community as a thought leader.
This role plays a central part in Turnitin's broader goals of supporting product adoption and building enduring brand loyalty by deepening educator engagement, fostering trust, and creating meaningful, educator-driven experiences. Collaborating closely with partners in marketing, go-to-market and product, this individual will focus on the strategy and content to further our efforts to directly engage educators.
Key Responsibilities
* Develop and execute a global strategy for educator-focused programs that drive connection, collaboration, and long-term affinity with Turnitin.
* Translate Turnitin's thought leadership and product strategy into initiatives that reach our global customer base from discovery through pilot to scale,
* Establish and maintain relationships in the educational community in professional learning, assessment, and learning integrity and develop initiatives based on shared goals and outcomes
* Conduct ongoing industry research in the education community on learning integrity, responsible use of AI, understanding professional learning needs and opportunities to define Turnitin's posture and approach for our educator community.
* Create and manage cross-functional projects from concept through delivery, ensuring alignment, accountability, and impact across teams with defined success metrics
* Establish, deliver and lead live engagement opportunities with educators that showcase thought leadership, classroom innovation, and best practices in learning integrity and the use of AI.
* Identify and guide educator-led or co-authored research initiatives that highlight learning and assessment practices, leveraging Turnitin's product portfolio and Turnitin's contributions to educational excellence.
* Establish channels with internal teams to activate findings and insights generated through research collaborations, to share across educator channels and integrated into messaging, story telling, content, training, and engagement strategies.
* Serve as a visible champion of Turnitin's educator engagement initiative, shaping how the organization listens to and learns from its educator community.
* 5+ years of experience in educator engagement, customer experience, customer success, or programmanagement roles, preferably within edtech or higher education.
* Direct experience working with educators or within academic institutions leading to a strong understanding of the educator's role in technology adoption, pedagogy, and peer influence.
* Creative, entrepreneurial, and growth-oriented mindset; skilled in leveraging innovative models and emerging technologies (including AI, digital platforms, and learning analytics).
* Proven ability to design and implement educator or community engagement programs, with measurable outcomes, that deepen relationships, drive adoption, and strengthen brand loyalty.
* Strong track record of stakeholder engagement, collaboration, and building consensus across diverse teams in highly matrixed environments.
* Exceptional communication, facilitation, and storytelling skills, with a passion for amplifying educator voices and comfort representing the organization externally through webinars, panels, events, etc.
* Familiarity with instructional design or experience working alongside teaching and learning professionals is a plus.
* Strong project management skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
The expected annual base salary range for this position is: $97,350/year to $162,250/year. This position is bonus eligible / commission-based.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work.
Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
* Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
* Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
* Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
* Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard.
* One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
* Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
* Remote First Culture
* Health Care Coverage
* Education Reimbursement*Competitive Paid Time Off
* Self-Care Days
* National Holidays
* 2 Founder Days + Juneteenth Observed
* Paid Volunteer Time Off
* Charitable Contribution Match
* Monthly Wellness or Home Office Reimbursement
* Access to Employee Assistance Program (mental health platform)
* Parental Leave
* Retirement Plan with match/contribution
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
$97.4k-162.3k yearly 43d ago
Strategic Operations Program Manager
Irhythm Technologies 4.8
Remote job
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY.
For more information, see *********************************************************************************** and *****************************************
$51k-90k yearly est. Auto-Apply 60d+ ago
FLIGHT DECK Program Manager
GE Aerospace 4.8
Remote job
The FLIGHT DECK ProgramManager owns and advances the FLIGHT DECK (GE Aerospace's proprietary Lean operating model) strategy across the Technology & Operations (T&O) team. This role is responsible for scaling and evolving an established Lean system by introducing fresh perspectives, modern coaching approaches, and digital enablement. The role operates with enterprise-wide scope, partnering with senior leaders, Lean practitioners, and the central FLIGHT DECK team to drive adoption, execution excellence, and measurable business outcomes.
**Job Description**
**Roles and Responsibilities:**
+ Own and continuously evolve the Lean strategy roadmap for the Technology & Operations (T&O) team, aligned with enterprise priorities and business outcomes.
+ Scale and modernize the existing Lean system by introducing new tools, coaching methodologies, and ways of working.
+ Lead enterprise adoption of digital Lean and execution tools (e.g., Miro, Smartsheet, Airtable etc.), influencing digital strategy roadmaps, standards, and integrations.
+ Establish and run a consistent operating cadence across the Lean network, including reviews, governance, and performance dashboards.
+ Act as the primary T&O liaison to the central FLIGHT DECK team, ensuring alignment on methodology, standards, and reporting.
+ Coach Lean leaders and practitioners to strengthen capability in Lean principles, problem-solving, and digital capabilities.
+ Partner with senior stakeholders across Technology and Operations to prioritize initiatives and drive accountability.
+ Translate strategy into execution using data-driven insights and compelling storytelling.
+ Track and communicate impact through meaningful metrics to ensure sustained results.
+ Stay current, recommend, and enable digital transformation, automation, and AI-enabled improvement opportunities
**Required Minimum Qualifications:**
+ Bachelor's Degree accredited college or university AND a minimum of 3 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
+ _OR_ a high school diploma / GED with a minimum of 7 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
+ Must be willing to travel up to 20%.
**Desired Characteristics & Experience:**
+ Master's degree in Business Administration, Engineering, or Computer Science from an accredited university or college.
+ Demonstrated ability to own and execute enterprise strategy in complex, matrixed organizations.
+ Experience scaling and evolving established systems.
+ Strong leadership presence with the ability to build credibility through outcomes.
+ Experience driving adoption of digital tools and modern ways of working.
+ Curiosity and working knowledge of digital transformation and AI applications.
+ Strong stakeholder management and executive communication skills.
+ Excellent facilitation, coaching, and systems-thinking capabilities.
+ Comfort operating at the intersection of strategy, execution, and transformation.
This position will come down on Tuesday, January 20th.
**Pay and Benefits:**
+ The salary range for this position is $ 102,000.00 - 136,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$102k-136k yearly 8d ago
Global Service Delivery, Director
Astreya 4.3
Remote job
What this Job Entails:
The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy.
Scope:
Directs and controls the activities of a broad functional area through department managers within the company.
Works with other senior managers to establish strategic plans and objectives.
Works on complex issues where analysis of situations or data requires in-depth company knowledge.
Your Roles and Responsibilities:
Provide leadership to diverse operations
Implement, monitor and provide timely reports to customers on service delivery metrics
Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team
Drive internal and client meetings covering delivery performance, service improvements, quality, and processes
Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams
Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managedservices capabilities
Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision
Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary
Further, develop and maintain retention program and incentives for field employee satisfaction
Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements
Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment
Takes ownership for the resolution of highly complex issues and risks that have been escalated
Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience.
Builds and strengthens relationships with executives and/or major customers.
A track record of successfully delivering a range of complex, high profile IT projects.
Proven track record of implementing and leading improvements in project lifecycle.
Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries.
Passionate about the IT industry and how new technology can improve business outcomes.
Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management.
Strong analytical, organizational, communication and presentation skills.
Highly adaptable with the ability to effectively manage multiple concurrent work streams.
Strong business acumen and the ability to provide operational, technical and financial oversight.
Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment.
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$132,240.00 - $208,800.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$132.2k-208.8k yearly Auto-Apply 60d+ ago
Joint Test & Evaluation Program Officer (TS/SCI Eligible)
Contact Government Services, LLC
Remote job
Group and Job Profile Guidance: The Joint Test & Evaluation (JT&E) program considers emerging technologies and the increasingly complex and dynamic joint, multi-domain operational environment to develop non-material solutions intended to enhance the United States' operational effectiveness, suitability, and survivability in combat.
Primary Job Functions: As a member of the Joint Test & Evaluation Support Cell (JTSC) this individual will support the programmatic evaluation and analysis of Combatant Command Test Nominations and subsequent approved execution.
•Conduct quantitative and qualitative analysis to support Joint Test & Evaluation (JT&E) projects and enhance operational decision-making.•Apply statistical methods, modeling & simulation techniques, and operations research methodologies to assess joint military operations and improve mission effectiveness.•Develop and implement data-driven solutions to optimize military operations, force readiness, and strategic planning.•Utilize computer-based analytical tools to evaluate operational performance and identify areas for improvement.•Identify risks, limitations, and operational challenges in joint military environments and recommend analytical solutions.•Applying process modeling and analytical techniques to identify operational challenges and develop effective solutions.•Conducting problem decomposition, concept development, and data-driven analysis to support joint military operations.•Providing parametric and non-parametric statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and survey test and evaluation methods.
Qualifications and Experience:•Master's Degree in Operations Research, Mathematics, Statistics, Engineering, or a related technical field.•A Master's Degree in a non-technical field may be substituted with 10+ years of ORSA-related experience in military or government civilian experience.•Alternatively, a Bachelor's Degree in a technical field with an additional 5 years of ORSA-related experience (totaling 10 years) may also be considered.•Proficiency in statistics, data analysis techniques, computer analysis tools, basic modeling and simulation applications, and human factors analysis.•Experience developing test and evaluation plans. (preferred but not required)
#CJ
$64k-97k yearly est. Auto-Apply 60d+ ago
Program Officer (Remote from US)
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Officer in United States.As a Program Officer in Emergency Preparedness, Response, and Recovery (EPRR), you will play a critical role in supporting vulnerable communities across the United States throughout the full disaster lifecycle. You will lead initiatives that enhance preparedness, coordinate effective response efforts, and guide recovery strategies, acting as a trusted liaison between local offices, community organizations, and emergency management agencies. This role requires a mix of strategic oversight and hands-on engagement, including training, deployment, and technical support. You will analyze community needs, implement program interventions, and ensure alignment with program goals while fostering strong relationships across diverse populations. Travel and fieldwork are a key part of the role, providing direct impact where it is most needed. You will also contribute to reporting, knowledge sharing, and continuous improvement of the program's effectiveness.Accountabilities:
Lead and represent the EPRR strategy within the assigned region, ensuring alignment with program goals
Serve as the primary contact for external stakeholders, including state VOAD partners, emergency management agencies, faith-based organizations, and other community partners
Assess community and office needs to design and implement effective preparedness, response, and recovery interventions
Deliver training, resources, and guidance to local offices and partners to enhance readiness and program effectiveness
Deploy to disaster-impacted regions to provide technical assistance, guidance, and hands-on support for recovery efforts
Promote and coordinate preparedness events, including kit packing initiatives and beneficiary outreach
Monitor, report, and communicate program activities and outcomes to leadership, ensuring transparency and accountability
Requirements:
Bachelor's degree in social services, disaster management, humanitarian affairs, or related field, or equivalent professional experience
Minimum of 5 years of demonstrated experience in disaster programming, emergency response, and recovery
Strong knowledge of disaster response systems in the U.S., including federal, state, and local agencies and resources
Proven ability to work independently and collaboratively across diverse cultural contexts and populations
Experience designing and delivering training and technical guidance preferred
Excellent interpersonal, written, and verbal communication skills; fluency in English required, additional languages such as Pashto, Dari, Ukrainian, Russian, or Spanish highly desirable
Strong decision-making skills, professional maturity, and ability to manage multiple priorities in complex situations
Proficient in Microsoft Office suite and confident in adopting new technologies
Benefits:
403(b) Retirement Plan
Medical, Dental, and Vision Insurance
Paid Time Off (18 days, increasing to 24 after 2 years) and 14 Official Holidays
12 Sick Days (accrued monthly)
Life Insurance and AD&D
Long-Term and Short-Term Disability coverage
Employee Assistance Program (EAP)
Health Savings Account and Flexible Spending Accounts
Opportunities for career growth and professional development
Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
$64k-97k yearly est. Auto-Apply 7d ago
Engagement Manager (Remote)
Dev 4.2
Remote job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success.
As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey.
Responsibilities include:
Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes
Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.)
Advocate for SR Hiring Success Methodology and engage resources as needed
Build complex project plans with various teams, and partners - track and manage status, communication and escalations
Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed.
Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team.
Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams
Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates
Work with Sales and pre-sales teams to present our Services to prospective customers
Scope, author, negotiate and ensure quality of Statement of Work documents
Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales
Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates
Help resolve issues and manage budgets
Maintain expert level knowledge of SR product/modules
Prepare status reports and manage project health (internally and externally)
Pass all SmartRecruiters product certification exams
... and being the rockstar you are, you will be willing to take on additional responsibilities as needed
Qualifications
B.A/B.S or equivalent experience
Minimum 8 years of business process or professional services consulting experience
Minimum of 5 years of solution implementation experience
Experience in a consulting environment as a Functional Lead
Proven experience managing large enterprise SaaS implementations
Ability to deal with and resolve complex customer business issues
Ability to travel up to 30%
Extra dose of awesome if you have...
Project Management certification
Experience leading Change Management of transformation initiatives
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$89k-126k yearly est. 60d+ ago
Engagement Manager - REMOTE
PTP 3.9
Remote job
PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Develop, maintain and grow client relationships
Participate in and lead aspects of the sales process
Facilitate buy-in of proposed solutions from top management levels at the client
Lead delivery teams from project planning through execution
Manage expectations and day-to day interactions with client executives and sponsors
Optimize delivery processes and methodologies to enhance efficiency and results
Provide leadership and support for delivery teams and staff
Participate in staff recruitment and retention activities
Provide CX thought leadership around improved business and technical solutions
Requirements
10+ years of IT consulting experience, with 3+ years leading CX projects
Experience with large contact center implementations
Experience managing a consulting team on a day-to-day basis to create client deliverables
Ability to articulate and compare alternative approaches, drawing from previous engagements
Ability to independently develop CX strategies based on strong analytical skills and business knowledge
Ability to generate CX solution architectures based on strong analytical skills and technical knowledge
Ability to independently scope and size CX projects
Experience conducting business requirements definition sessions with client staff
Willing to travel through the US
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
$99k-130k yearly est. 60d+ ago
PD Community Engagement Manager
City of Pueblo, Co 3.2
Remote job
The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department.
This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.
* Develops operational plans involving recruiting and marketing campaigns and media and communications tactics
* Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs
* Selects, trains, develops, and evaluates staff
* Manages the work of professional staff members engaged in the design, preparation, and production of public information materials
* Directs and supports the day-to-day media activities handled by the Public Information Office staff
* Handles high-profile, complex, and controversial media matters
* Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach
* Coordinates and writes briefing documents for media interviews
* Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others
* Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff
* Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials
* Identifies story opportunities for Department subject matter experts to be in the media
* Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters
* Works closely with the Director of Public Affairs on joint projects and strategies
* Oversees development and management of applicable portion of Department budget
* Performs other duties as assigned
IMPORTANT FUNCTIONS:
* May be assigned to perform the duties of similar job classifications of an equal or lower pay grade
PHYSICAL REQUIREMENTS:
The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to:
* Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds
* Occasional walking and standing
* Eye/hand/foot coordination: performing work through using two or more body parts or other devices
* Handling: Seizing, holding, grasping, through use of hands, fingers, or other means
* Hearing: Perceiving and comprehending the nature and direction of sounds
* Reaching: Extending the hands and arms or other device in any direction
* Repetitive Motions: Making frequent or continuous movements
* Sitting: Remaining in a stationary position
* Talking: Communicating ideas or exchanging information
* Works both indoors and outdoors in all weather conditions with exposure to dust and noise
* May also work in an office setting with overhead lighting and long periods of screen time
* Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time
This position requires:
* Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques
* Knowledge of government and working in a government/political environment
* Knowledge of management principles
* Knowledge of AP style
* Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing
* Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques
* Knowledge of computers including word processing applications
* Knowledge of social media platforms and websites
* Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams
* Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed
* Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials
* Ability to handle sensitive situations with tact and diplomacy
* Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence
* Ability to direct and effectively supervise a diverse workforce
* Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department
* Ability to capture the voice of the organization and its officials consistently and convincingly
* Ability to prepare and provide professional presentations
* Ability to demonstrate excellent problem-solving abilities
* Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines
* Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures
In addition to the knowledge, skills, and abilities listed above, the position requires:
* Education:
* Bachelor's degree from an accredited college or university in any field
(additional years of experience will be considered on a year-for-year basis in lieu of the required education; applicants with an associate's degree will need an additional two years of experience and applicants with a high school diploma or GED will need an additional 4 years of experience in each of the areas below.)
* Experience:
* At least 2 years of progressively responsible professional experience in communications, public or media relations fields
* 1 year of supervisory experience
* A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment
* License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification
* During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license
* Preferred qualifications:
* Bilingual in Spanish for both oral and written communication
* At least 1 year of experience in crisis communications, emergency management, or in a political environment
Tattoos and other markings, as described below, will be cause for disqualification:
* Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips).
* Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy
* Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification
Illegal drug usage, as described below, at the time of application may be cause for disqualification:
* Any use of marijuana within 1 year prior to the date of application;
And/Or;
* Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application.
SPECIAL REQUIREMENTS:
Candidates must be willing to submit to the following requirements:
* Comprehensive background investigation
* Polygraph
* Psychological examination
* Drug screening
* Physical examination
SPECIAL CONDITIONS OF EMPLOYMENT:
This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information.
All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination.
Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria.
BENEFITS:
The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to ***********************
CIVIL SERVICE EXAM: February 24, 2026
Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.
$51k-60k yearly est. 1d ago
Global Engagement Manager, Field & Partner Enablement
Genesys 4.5
Remote job
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Overview
The Global Engagement Manager is a key member of the Field & Partner Enablement organization, responsible for developing and executing the quarterly global enablement strategy that supports the Presales (Solutions Consulting) organization and drives pipeline-generation-focused enablement programs to the field, including campaigns, programs, and prospecting initiatives that contribute to pipeline creation.
As a strategic advisor and engagement lead, the Global Engagement Manager partners with stakeholders across Presales, PMM, Campaigns, RevOps, and regional leadership teams to align business needs, shape enablement priorities, and ensure execution consistency across regions. The role serves as the connective tissue between the field, global programs, and the broader enablement ecosystem.
Key Responsibilities
Strategic Enablement Planning
Develop and own the quarterly enablement strategy for Presales and field-facing pipeline-generation initiatives (campaign readiness, demand acceleration motions, opportunity creation programs), applying critical thinking and creative problem-solving to define priorities, test assumptions, and leverage AI-enabled tools to deliver improved outcomes.
Partner with senior Presales leaders to identify performance gaps, field needs, and new opportunities for enablement impact, demonstrating a growth mindset by continuously learning from data, field feedback, and AI-supported analysis to surface insights at scale.
Provide strategic advisory guidance to stakeholders, grounded in data, field insights, and GTM priorities, with the ability to think differently, experiment confidently with new approaches, and use AI thoughtfully to evaluate options and improve decision quality.
Translate insights into clear, prioritized enablement plans that align with global strategy and regional execution needs, using creativity and AI where appropriate to synthesize inputs, explore alternative scenarios, and accelerate planning without sacrificing rigor.
Program Alignment & Execution
Ensure existing enablement programs are regionally aligned and relevant to presales workflows.
Collaborate with enablement content teams to ensure the field receives the right programs (not creating content).
Coordinate timing, delivery, and communication of global enablement initiatives to ensure strong regional adoption and readiness.
Drive enablement programs to the field centered on Pipeline Generation initiatives (e.g., campaigns).
Drive execution excellence by monitoring participation, engagement, and field readiness metrics.
Use AI-enabled tools to improve efficiency and clarity in enablement communications and to support tailoring of messaging for different field audiences, in partnership with content owners.
Performance Insights & Optimization
Serve as a trusted advisor to Presales leadership and to the GTM partners responsible for pipeline-generation strategy.
Build strong cross-functional partnerships across Product Marketing, Campaigns, RevOps, and Regional Leadership to ensure alignment on messaging, priorities, and execution.
Partner with Operations and RevOps teams to report enablement impact on pipeline creation, conversion rates, and presales effectiveness.
Act as the enablement liaison who represents the voice of the field and ensures that stakeholder needs are reflected in enablement priorities.
Provide thought leadership on presales and pipeline-aligned enablement needs, engaging proactively with stakeholders to anticipate gaps before they impact performance.
Consolidate performance insights into actionable recommendations for leadership.
Leverage AI-supported analysis, where appropriate, to identify trends and insights from performance data and qualitative field feedback.
Stakeholder Engagement & Communication
Use data to identify knowledge, skills, and process gaps that inform future enablement strategy.
Present synthesized insights and recommendations to stakeholders, showing clear connection between enablement execution and business outcomes.
Continuously evaluate program and campaign effectiveness and propose improvements.
Demonstrate effective use of AI tools to support clear, concise, and executive-ready communication.
Qualifications
6-9 years of experience in enablement, GTM operations, or presales/demand generation programmanagement.
Proven success developing and executing strategic enablement or business planning initiatives across global teams.
Strong stakeholder management, executive communication, and cross-functional collaboration skills.
Data-driven mindset with the ability to translate insights into strategic action.
Familiarity with CRM and enablement platforms (Salesforce, Seismic, Clari, SalesLoft/Outreach).
Bachelor's degree or equivalent experience required.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$109,700.00 - $192,900.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit ****************
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
$109.7k-192.9k yearly Auto-Apply 5d ago
Education & Outreach Program Design Manager
Circular Action Alliance
Remote job
The newly established National Recycling Education & Outreach (E&O) team will be the driving force behind behavioral change in recycling and waste diversion across states that implement packaging EPR. This team designs, implements and measures comprehensive strategies that empower residents, businesses, and communities to recycle right, reduce waste and participate effectively in evolving circular economy initiatives.
As an integral member of this team, the Manager of Education & Outreach Program Design brings strategic thinking and systems expertise to transform high-level goals into scalable frameworks that support producer-led EPR programs. Reporting to the Recycling Education & Outreach Director, this role manages the design and continuous improvement of nationally harmonized outreach frameworks that can be adapted across states. You'll develop toolkits for local engagement, integrate culturally responsive messaging into outreach approaches, and support how communities are educated and mobilized to participate in circular economy initiatives. This position collaborates cross-functionally and with state teams to ensure outreach models are both locally relevant and nationally consistent.
In this role, you'll design and support implementation of intervention models and program standards that guide national and state-level outreach efforts. You'll help shape how outreach efforts are measured by applying performance tracking methods and sharing insights that improve program design over time. Your work plays a key role in advancing CAA's strategy to drive measurable shifts in recycling behavior and long-term public participation.
Key Responsibilities
Program Framework
Design and evolve scalable E&O frameworks, including intervention models program standards, and approaches for tracking and evaluating impact.
Develop and maintain a catalog of adaptable toolkits and intervention activities to support local engagement across diverse communities.
Ensure frameworks are harmonized across states while allowing flexibility for local innovation and cultural responsiveness.
Support E&O program design, advising internal teams and external interest holders on best practices, implementation strategies and policy alignment.
Collaborate with content and communications teams to ensure storytelling is incorporated into outreach frameworks as a best practice for audience engagement and behavior change.
Interest Holder & State Support
Advise internal teams, state agencies and external partners on program design, implementation strategies, and policy alignment.
Counsel and support states on E&O program design and implementation, including budget allocation, messaging strategy and interest holder coordination.
Assess and respond to state-specific needs, ensuring consistency with national objectives and regulatory requirements.
Measurement & Continuous Improvement
Apply performance tracking methods and contribute insights to broad evaluation strategies.
Monitor the behavioral impact of outreach interventions and apply insights to refine program design.
Support the development of KPIs and reporting tools to track adoption and effectiveness of E&O frameworks.
Other
Stay current on EPR legislation, recycling trends and public engagement strategies to inform program design and innovation.
Performs other related duties as assigned.
Skills & Competencies
Demonstrated ability to design, operationalize and scale recycling education and outreach frameworks across jurisdictions.
Deep knowledge of recycling systems, waste management and Extended Producer Responsibility (EPR) policy.
Proven success leading cross-functional collaboration and influencing diverse partners toward shared goals.
Skilled in using behavioral science frameworks (e.g., community-based social marketing, nudging) to drive measurable participation and trust.
Strong analytical and evaluation skills, with experience interpreting performance data and applying insights to improve design.
Cultural competency and a commitment to equity in outreach.
Ability to distill complex recycling and policy concepts into actionable, audience-centered messages.
Comfort working in a fast-paced, compliance-driven, multi-interest holder environment.
Qualifications
Bachelor's degree in Environmental Studies, Communications, Public Policy or comparable experience(7+ years required).
Minimum of 5 years of experience in program design, public engagement, sustainability education or outreach strategy.
Demonstrated success managing or advising large-scale outreach or behavior change campaigns with measurable outcomes.
Experience collaborating with government agencies, producers, municipalities or advocacy organizations.
Experience deploying multilingual or multicultural outreach to reinforce equity and accessibility.
Compensation & Other Information
Location: Fully Remote
Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate's relevant experience, skills, knowledge and experience.
Reports To: Recycling Education & Outreach Director
Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact ************************** listed below.
$49k-78k yearly est. Auto-Apply 26d ago
Executive Services Director
Jmmurray 3.9
Remote job
Job Title
EXECUTIVE SERVICES DIRECTOR
Reports to
SENIOR VICE PRESIDENT OF SERVICES
Direct Reports
All Services Directors, QA Coordinator and QA Specialist
FLSA Status : EXEMPT
DSP Status : NO
This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
Full time
To explore the full range of benefits please visit our website ****************
$52.50-$58.84/hour ($109,190-$122,389/year) - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARY
Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all JM Murray services departments. This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed.
COMPANY STANDARDS
Maintains regular attendance and punctuality in order to act as a positive role model for employees. This position performs all hours onsite and at all assigned physical locations of service, unless exceptions to work remotely are determined, based on business needs and approved.
Follows all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Sr Vice President of Services or the Safety Officer.
Ensures that all aspects of performance and job responsibilities are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner.
ESSENTIAL FUNCTIONS
Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas; assists with tasks related to programmanagement, program development and growth/expansion of services.
Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas according to the company mission and goals.
Completes reports and documentation such as census of individuals served, applications and reports for expansion opportunities, etc.
Assist in applying for and follow through on grants
As assigned by the Sr. VP of Services, provides supervision to a service area and employees where the leadership position is vacant or on extended leave, and/or where compliance /service delivery functions need extra support.
Reviews timecards for assigned employees according to the JMM payroll schedule and approves timecards according to JM Murray policies and procedures.
Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules.
Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and/or terminations.
As requested by the Sr. VP of Services, in collaboration with the Directors, assists with the follow up on internal compliance audit findings for any service area.
Under the director on the Senior VP of services assist Directors with annual budgets
Represents JM Murray Services and the Bennie Rd location as a member of the JM Murray Safety Committee. Follows up on all safety protocols and procedures and committee assignments for each service.
Represent JM Murray on the DD subcommittee
Responsible for the coordination of transportation services and act as a member on the County Transportation Committee
Maintains a productive and high level of communication with the leadership of each service department, the Services Quality Assurance, and the JM Murray Compliance Department, in a team orientated approach to ensure quality and effective services.
Maintains knowledge of all new and updated regulations, OPWDD memorandums and other changes for all JM Murray Services.
Maintains knowledge of Services policies and procedures for all service areas in accordance with state and federal regulations.
In conjunction with the Directors, develop and manages assigned departmental budgets in cooperation with the Accounting Office, including but not limited to budget forecasting, monitoring, and reporting.
Attends all required training and meetings. Conducts training for specific departments, as requested.
Acts as the designee for the VP of Services during vacations or extended leave.
As assigned, represents JM Murray as a representative on local and regional committees.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
JM Murray Administration
JM Murray ServicesManagement and Staff
EXTERNAL
Office of People with Developmental Disabilities
Families and providers of individuals served
OMH
County Programs
EDUCATION and EXPERIENCE
Bachelor's Degree in human services, psychology or related field preferred with 3-5 years of experience in working with individuals with disabilities as well as at least 2 years of experience in supervising others.
Knowledge of FI programs, Day Habilitation, Community Habilitation and Employment Services
KNOWLEDGE and SKILLS
Excellent written and oral communication skills
Efficient use of technology and software, including Microsoft Office (Word, Excel) and databases
Highly organized, attention to detail and ability to prioritize
Flexibility to adjust to changes in schedules, assignments and locations
OTHER REQUIREMENTS
Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS Insurance coverage.
Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Developmental Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
X
Must be able to lift unaided, over 100lbs
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Executive Services Director V2024.10.18
$109.2k-122.4k yearly Auto-Apply 9d ago
PROGRAM MANAGER-SON
Uab 4.2
Remote job
PROGRAMMANAGER-SON - (T232844) Description The University of Alabama at Birmingham (UAB) seeks a PROGRAMMANAGER-SON to work under general supervision, the ProgramManager (PM) supports the Project Director and orchestrates day-to-day operations for the UAB Rural Maternity and Obstetrics Management Strategies (R-MOMS) program.
The PM coordinates multi-partner activities across the Alabama Department of Public Health (ADPH) districts; manages governance processes and meeting cadences; advances partner onboarding and agreements (MOUs/DSAs); supports deployment of maternal health services and leads data and reporting workflows.
Responsibilities include logistics, budgeting support and reconciliation, procurement, materials development, communications, and compliance (HIPAA/IRB).
Monitors and reports grant activities in accordance with the RMDC work plan and deadlines.
The PM maintains audit-ready documentation and prepares routine sponsor (e.
g.
, HRSA) reports.
This is not a remote position.
After 6 months, there is an option for 1 day/week remote work.
RESPONSIBILITIES:1) Program Operations & Logistics• Stand up and maintain weekly internal huddles; develop agendas, minutes, decisions, and action logs.
• Manage calendars, meeting logistics, and documentation for RMOMS meetings.
• Coordinate travel and reimbursements; handle procurements and requisitions in alignment with sponsor and university policy.
• Maintain a central repository (e.
g.
, Teams/SharePoint) with version control for all program artifacts.
2) Partnerships, Governance & Agreements• Manage partner onboarding, contact lists, and the MOU/DSA pipeline; coordinate with community partners to secure timely signatures.
• Support drafting, review, and implementation of R-MOMS governance artifacts (MOUs, DUAs, and SOPs), including meeting cadence, voting, and quorum processes.
• Plan and execute orientation sessions for consortium and clinical partners; maintain attendance and training records.
3) Data, Evaluation & Reporting• In coordination with the evaluation personnel, design of the minimum dataset (services, referrals, outcomes) and the data flow across UAB/ADPH/partners; support repository build and pilot testing.
• Schedule and document data quality checks (completeness, accuracy, timeliness); maintain data dictionaries and update schedules.
• Assist the Project Director with preparing monthly/quarterly dashboards and narrative summaries; compile sponsor reports (e.
g.
, HRSA quarterly/annual), ensuring timely submission and PD review/approval.
• Support IRB submissions as needed and shepherd data-sharing agreements through legal/IT review.
4) Service Integration & Referral Workflows• Coordinate cross-organization workflows among NFP of Greater Alabama, Mobile Health Services, and community partners; maintain quick-reference guides and named points-of-contact.
• Track adoption, throughput, and feedback; facilitate rapid-cycle improvements in referral and follow-up processes.
• Organize outreach calendars and community engagement events in collaboration with partners.
5) Fiscal Stewardship & Compliance• Assist with budget tracking and reconciliation; monitor allowability, spending forecasts, and variance explanations; maintain audit-ready files.
• Prepare and route purchase orders, contracts, and vendor payments per policy; coordinate travel authorizations and reimbursements.
• Ensure adherence to University and sponsor policies; uphold HIPAA/FERPA requirements and maintain participant confidentiality and data security.
• Maintain a risk/issue log; escalate barriers promptly and document resolutions.
6) Communications & Materials• Draft project briefs, partner updates, orientation materials, and slide decks; maintain a shared style and file-naming convention.
• Support abstracts, presentations, and publications developed by the project team.
• Serve as a professional, responsive point-of-contact for partners, stakeholders, and vendors.
7) Other Duties• Perform other related duties as directed to support the missions of the School of Nursing and the R-MOMS program.
(Annual Salary: $45,395 - $73,770) Qualifications Bachelor's degree in a related field public health, nursing, health administration, social work, or a closely related field and three (3) years of related experience required.
Work experience may NOT substitute for education requirement.
Master's degree preferred and at least three (3) years of progressively responsible program or project coordination experience in health, public health, or community-based initiatives, ideally on HRSA or state-funded projects.
Should demonstrate the ability to facilitate multi-stakeholder meetings, develop SOPs, and manage MOUs and other agreements.
Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams/SharePoint) is required, along with comfort using project tools such as Smartsheet or Asana and data tools such as REDCap or Qualtrics.
Strong analytic skills, including pivot tables and charts, and experience producing concise dashboards; SPSS or other analytic software experience is not required but beneficial to role.
Excellent written and verbal communication, interpersonal effectiveness, organization, time management, attention to detail, and initiative are expected.
Candidates must understand HIPAA and human-subjects protections and be able to complete CITI training within (30) days of hire.
They must have a valid driver's license and be able to travel across rural Alabama (up to approximately 35%).
Preferred applicants will have experience in maternal-child health and/or rural health systems; familiarity with ADPH operations, Medicaid referral and reimbursement pathways, mobile health services, and nurse home-visiting programs (e.
g.
, NFP); and a track record of preparing federal or state grant reports and maintaining audit-ready documentation.
Success in this role requires equity- and community-centered practice with cultural humility; strong stakeholder engagement and relationship management; systems thinking and continuous quality improvement; data-informed decision-making and problem solving; and consistent professionalism, accountability, and ethical conduct.
Ethical conduct is a fundamental expectation for every UAB community member.
All employees must abide by the standards of behavior outlined in the UAB Enterprise Code of Conduct and complete required training upon hire.
Behaviors inconsistent with the Code may result in appropriate consequences.
All duties will be conducted in compliance with University and sponsor policies and applicable laws and regulations, including HIPAA/FERPA and human-subjects protections.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status.
As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates.
Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.
The Title IX notice of nondiscrimination is located at uab.
edu/titleix.
Primary Location: UniversityJob Category: Clerical & AdministrativeOrganization: 343007000 Nursing Acute, Chronic & Continuing CareEmployee Status: RegularShift: Day/1st ShiftWork Arrangement (final schedule to be determined by the department/hiring manager): Onsite