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Service provider vs support coordinator

The differences between service providers and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service provider and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $35,089 average annual salary of a service provider.

The top three skills for a service provider include customer service, cleanliness and social work. The most important skills for a support coordinator are customer service, patients, and data entry.

Service provider vs support coordinator overview

Service ProviderSupport Coordinator
Yearly salary$35,089$41,144
Hourly rate$16.87$19.78
Growth rate12%12%
Number of jobs25,552103,838
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 65%
Average age4343
Years of experience1212

What does a service provider do?

Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

What does a support coordinator do?

A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.

Service provider vs support coordinator salary

Service providers and support coordinators have different pay scales, as shown below.

Service ProviderSupport Coordinator
Average salary$35,089$41,144
Salary rangeBetween $23,000 And $51,000Between $29,000 And $56,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateHawaiiIllinois
Best paying companyMetaIBM
Best paying industryInsuranceTechnology

Differences between service provider and support coordinator education

There are a few differences between a service provider and a support coordinator in terms of educational background:

Service ProviderSupport Coordinator
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 65%
Most common majorPsychologyPsychology
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Service provider vs support coordinator demographics

Here are the differences between service providers' and support coordinators' demographics:

Service ProviderSupport Coordinator
Average age4343
Gender ratioMale, 39.3% Female, 60.7%Male, 29.4% Female, 70.6%
Race ratioBlack or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 7.1% White, 56.0% American Indian and Alaska Native, 1.7%Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between service provider and support coordinator duties and responsibilities

Service provider example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Certify to administer first aid, CPR; dispense medication.
  • Certify in first aid and CPR programs via company training.
  • Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
  • Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
  • Exceed company standards for unit cleanliness and client/partner satisfaction.
  • Show more

Support coordinator example responsibilities.

  • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Develop a management reporting system for payroll.
  • Repair and retrieve information from damage SQL databases.
  • Prepare written communications and PowerPoint presentations for executive staff.
  • Enter and save data utilizing SharePoint applications and processes.
  • Show more

Service provider vs support coordinator skills

Common service provider skills
  • Customer Service, 31%
  • Cleanliness, 20%
  • Social Work, 7%
  • Mental Health, 5%
  • Patients, 4%
  • Community Resources, 2%
Common support coordinator skills
  • Customer Service, 19%
  • Patients, 11%
  • Data Entry, 7%
  • Developmental Disabilities, 5%
  • Social Work, 5%
  • Mental Health, 4%

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