Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookComparePart Time jobsEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Service provider skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Adam Greer,
Dr. Joseph Constantine Ph.D.
Service provider example skills
Below we've compiled a list of the most critical service provider skills. We ranked the top skills for service providers based on the percentage of resumes they appeared on. For example, 31.1% of service provider resumes contained customer service as a skill. Continue reading to find out what skills a service provider needs to be successful in the workplace.

15 service provider skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service providers use customer service:
  • Lead clinical expert and information system liaison in the development of clinical documentation, managed care and customer service automated databases.
  • Assisted in Stocking and Inventory * Heavy Machinery Operator * Maintained and promoted exceptional customer service and public relations

2. Cleanliness

Here's how service providers use cleanliness:
  • Maintained cleanliness of the salon and ensured positive customer experiences.
  • Exceeded company standards for unit cleanliness and client/partner satisfaction.

3. Social Work

Here's how service providers use social work:
  • Provided psychiatric social work services to mentally and emotionally disturbed patients of a state regional psychiatric hospital and their families.
  • Provided individualized social work services for foster children and foster parents.

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how service providers use mental health:
  • Answer inbound calls from hospitals, medical practices (medical/surgical) and substance abuse/mental health facilities regarding medical policy insurance inquires.
  • Assisted consumer in acquiring mental health and substance abuse rehabilitation services necessary to assist adults in achieving their recovery goals.

5. Patients

Here's how service providers use patients:
  • Provided counseling/therapy to patients and families requiring complex intervention, developed comprehensive discharge/transition plans to ensure the continuity of care.
  • Assessed individual nutritional risk and status of pregnant patients and documented clinical findings.

6. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how service providers use community resources:
  • Facilitate educational and counseling groups, and assist clients with career consultation services and community resources.
  • Completed safety inspections on company vehicles and transported clients to various health facilities and community resources.

Choose from 10+ customizable service provider resume templates

Build a professional service provider resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your service provider resume.

7. Crisis Intervention

Here's how service providers use crisis intervention:
  • Provided individual/group counseling, behavior modification, and crisis intervention for juvenile offenders in a 100- bed detention facility.
  • Determined the necessity for crisis intervention for clients who had potential be homicidal/suicidal or exhibited life-threatening behaviors.

8. Foster Care

Here's how service providers use foster care:
  • Mentored and coached children on various skills needed to help avoid crisis and be successful in their current foster care placement.
  • Worked with Foster Parents providing services to Children in Foster Care in an effort to Stabilize the child in the home.

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how service providers use hr:
  • Conducted client-level and employee orientations for service offerings (payroll, benefits, and HR expertise).
  • Managed all staffing, training, and HR related activities for 450 employees.

10. Direct Care

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Here's how service providers use direct care:
  • Provided transportation and accompanied clients to and from activities and/or appointments to provide medically necessary direct care and support as directed.
  • Worked in collaboration with treatment team of Psychiatrists, Psychologists, nurses and direct care staff.

11. Developmental Disabilities

Here's how service providers use developmental disabilities:
  • Conducted developmental playgroups for children under 5 with a range of developmental disabilities * Created Art Therapy programming for developmental summer camp
  • Provide skills to children with Severe Emotional Disturbance, Medical Fragility, and/or Developmental Disabilities.

12. Respite Services

Here's how service providers use respite services:
  • Provide respite services by accompanying children into the community for recreational activities.
  • Job involves Planned Respite Services and Patient/Parent education.

13. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how service providers use cpr:
  • Certified to administer first aid, CPR; dispensed medication.
  • Certified in first aid and CPR programs via company training.

14. Social Services

Here's how service providers use social services:
  • Supervised professional and para-professional social services staff.
  • Work closely with the Chelsea Police Department, Fire Department, Harbor Cove, and Department of Social Services etc.

15. Substance Abuse

Here's how service providers use substance abuse:
  • Facilitated behavioral health services that assisted clients in recovery from mental illness and substance abuse.
  • Supervised Substance Abuse Day Service ProgramPerformed and directed intake services for consumers and families.
top-skills

What skills help Service Providers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on service provider resumes?

Adam GreerAdam Greer LinkedIn profile

Career Services Specialist, Auburn University

Clearly, the distance/online working skills will stand out with our HDFS majors. Our students have a strong foundation in learning to work with people, and now they have a new way to work with people and remove barriers that might have previously prevented an in-person meeting.

What type of skills will young service providers need?

Dr. Joseph Constantine Ph.D.Dr. Joseph Constantine Ph.D. LinkedIn profile

Assistant Professor, California University of Pennsylvania

While adaptability has always been heralded as the key predictor of employment success in the future, rapid changes in the social and economic landscape also bring with them an increased need for more traditional skills such as building relationships, understanding specific community needs, networking with other professionals, and advocating for more intensive treatment protocols.

What hard/technical skills are most important for service providers?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

a. Must have strong basic computer skills and knowledge of software such as excel spreadsheets, google docs, etc. Most, if not all, agencies use electronic health records and treatment planning, so it is necessary to be competent in this area.
b. A degree and additional certifications will assist you in seeking employment. It will also increase your level of competency and diversify the communities you serve. For example, at Austin Community College, we offer our students a chance to complete a certification in Mental Health First Aid Training. This increases their marketability and skill level.
Do you want to know more?
Read more about what experts have to say about service provider

List of service provider skills to add to your resume

Service provider skills

The most important skills for a service provider resume and required skills for a service provider to have include:

  • Customer Service
  • Cleanliness
  • Social Work
  • Mental Health
  • Patients
  • Community Resources
  • Crisis Intervention
  • Foster Care
  • HR
  • Direct Care
  • Developmental Disabilities
  • Respite Services
  • CPR
  • Social Services
  • Substance Abuse
  • Mental Illness
  • Waiver Services
  • Support Services
  • Medicaid
  • Provider Network
  • Prevocational
  • Windows
  • Inbound Calls
  • Skill Building
  • Psychosocial Assessments
  • Discharge Planning
  • Group Sessions
  • HIPAA
  • Family Services
  • Catheter
  • Anger Management
  • Emotional Disturbance
  • Quality Standards
  • CPT
  • Early Intervention
  • Health Plan
  • Group Therapy
  • Medical Claims
  • HCI
  • Network Troubleshooting
  • Independent Living
  • ISP
  • Conflict Resolution
  • Resuscitation
  • Hippa
  • CMS
  • Quality Service

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse community and social services jobs